# Best AI Agent Builders Software for Medium-Sized Businesses *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The leading AI agent builder in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For RPA-native orchestration, UiPath Agentic Automation edges ahead at 4.6 stars, while Zapier dominates the no-code segment with strong cross-app automation capabilities. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous agent building and deployment 2. UiPath Agentic Automation — 4.6/5 (7,500+ reviews): RPA-native agentic orchestration with human-in-the-loop 3. OutSystems — 4.5/5 (1,700+ reviews): Visual agentic app development with low-code 4. ServiceNow AI Agents — 4.3/5 (400+ reviews): ServiceNow-native agentic ITSM workflow automation 5. Zapier — 4.5/5 (2,000+ reviews): No-code agent-building with cross-app workflow automation *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* Products classified in the overall AI Agent Builders category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business AI Agent Builders to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business AI Agent Builders category. In addition to qualifying for inclusion in the AI Agent Builders Software category, to qualify for inclusion in the Medium-Sized Business AI Agent Builders Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Top AI Agent Builders Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,157 reviews) | Salesforce-native autonomous agent building and deployment | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5.0 (6,109 reviews) | RPA-native agentic orchestration with human-in-the-loop | "[Transformative Automation with AI Decision Making](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)" | | 3 | [OutSystems](https://www.g2.com/products/outsystems/reviews) | 4.5/5.0 (1,578 reviews) | Visual agentic app development with low-code | "[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)" | | 4 | [Databricks](https://www.g2.com/products/databricks/reviews) | 4.6/5.0 (1,284 reviews) | — | "[Powerful Lakehouse for Big Data, Collaboration, and Efficient Pipelines](https://www.g2.com/survey_responses/databricks-review-12946286)" | | 5 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (385 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,056 reviews) | No-code agent-building with cross-app workflow automation | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" | | 7 | [CloseBot](https://www.g2.com/products/closebot/reviews) | 4.8/5.0 (171 reviews) | Goal-based lead qualification and conversational appointment-booking | "[CloseBot Fixes the Gap Between Enquiry and Action](https://www.g2.com/survey_responses/closebot-review-12680018)" | | 8 | [Lindy](https://www.g2.com/products/lindy-lindy/reviews) | 4.9/5.0 (171 reviews) | No-code multi-step agent building with natural-language prompting | "[Effortless AI Automation, Perfect for Task Management](https://www.g2.com/survey_responses/lindy-review-12703079)" | | 9 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (618 reviews) | No-code conversational agent deployment with trainable knowledge bases | "[Practical and Fast—Set Up a Working Jotform AI Agent in a Day](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528)" | | 10 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,171 reviews) | AI-automated cross-team workflow orchestration | "[Asana Finally Got My Team on the Same Page](https://www.g2.com/survey_responses/asana-review-13002169)" | --- ## What Are the Most Common Questions About AI Agent Builders Software? *AI-generated · Last updated: May 26, 2026* ### Ai tools for building agents? Based on G2 reviews, buyers looking into AI agent builders most often mention tools that help automate support, sales follow-up, workflow execution, and data-heavy tasks without requiring deep engineering effort. According to verified users, strong options in this category stand out for low-code setup, integrations with systems like CRMs, knowledge bases, and collaboration tools, plus the ability to handle repetitive work at scale. G2 reviewers mention that some products are especially valued for conversational support and lead handling, while others are chosen for orchestration, document processing, or broader automation. The right fit depends on whether your priority is customer service, internal operations, voice automation, or cross-system workflow management. ### I want the easiest ai agent builder for onboarding agents, which software has the simplest UI? Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) appears most often among recently reviewed eligible products, and verified users frequently describe setup as straightforward once testing is in place. According to verified users across the category, the easiest interfaces are usually described as low-code or no-code, with visual builders, guided setup, and minimal switching between tools. G2 reviewers mention that ease of use often comes down to whether teams need simple onboarding bots or more advanced workflows, because some platforms are intuitive for first builds but become more technical as complexity grows. For onboarding-focused agents, buyers should look for clear workflow builders, reusable templates, and integrations that reduce manual setup work. ### What’s the best ai agent builder platform for a non-coder to spin up customer support bots? Based on G2 reviews, non-coders usually favor platforms that pair easy setup with strong support use cases such as FAQ handling, ticket deflection, and always-on website chat. According to verified users, the strongest options for customer support bots reduce the need for heavy coding by offering drag-and-drop builders, prebuilt flows, and knowledge-base connections. G2 reviewers mention that support teams value tools that can answer routine questions quickly, escalate when needed, and maintain a natural conversation style. Ease of training and deployment is also a recurring theme in reviews, especially for teams without dedicated developers. The best fit depends on whether you need chat, voice, or omnichannel support automation inside your existing service workflow. **Here are some of the top-rated products on G2:** - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12856902) – often used to automate support queues, case deflection, and knowledge-base driven customer help - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12805226) – frequently used for FAQ bots and customer support assistants with simple setup - [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly used for conversational intake and appointment-booking support flows ### Ai agent builders comparison which platform has the most reliable multi-agent orchestration? Based on G2 reviews, reliability in multi-agent orchestration is most often tied to how well a platform manages workflows across agents, systems, and approvals rather than just chat responses. According to verified users, products in this category are praised when they can coordinate agents with automation layers, handle structured handoffs, and support more complex business processes without excessive manual intervention. G2 reviewers mention strengths such as orchestration dashboards, reusable agents, and the ability to connect AI-driven steps with traditional workflow logic. Buyers comparing platforms for this need should prioritize review signals around governance, workflow visibility, and cross-system execution, especially if the use case involves multiple teams, long-running processes, or a mix of AI and human-in-the-loop actions. ### Best ai agent builder app for mobile so i can manage and tweak agents from my phone? Based on G2 reviews, mobile management is mentioned less often than desktop workflow building, so buyers should expect stronger support for monitoring and light updates than full agent design from a phone. According to verified users, some platforms are appreciated for accessible interfaces, quick navigation, and integrations that keep key workflows visible even when away from a desk. G2 reviewers mention mobile usefulness mainly in the context of notifications, reviewing activity, staying on top of tasks, and responding quickly, while deeper workflow setup is still often easier on desktop. If mobile access matters, buyers should look for products with responsive interfaces, simple dashboards, and integrations that let teams monitor conversations, tasks, or automations without needing a full workstation. **Here are some of the top-rated products on G2:** - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12814554) – mentioned by users for organized workflows and interest in more mobile-friendly, on-the-go use - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12584216) – used to monitor and automate recurring tasks with lightweight troubleshooting and notifications ### Best no-code ai agent builder software to embed on my website chat widget? Based on G2 reviews, no-code buyers looking for website chat widgets tend to value fast setup, easy training, and the ability to answer visitor questions without constant human involvement. According to verified users, the best experiences come from platforms that let teams publish quickly, connect knowledge sources, and manage conversational flows without heavy engineering work. G2 reviewers mention website chat use cases such as customer support, lead qualification, intake, and booking, often highlighting drag-and-drop interfaces or simple setup steps. Buyers should pay close attention to review themes around embedding, branding, response quality, and whether the tool can manage repetitive queries while still escalating or handing off when conversations become more complex. **Here are some of the top-rated products on G2:** - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12752794) – often used to create website chatbots from uploaded files or site content with minimal setup - [Botpress](https://www.g2.com/products/botpress/reviews/botpress-review-12418677) – frequently used for customer-facing chat flows that automate answers and improve lead capture - [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly embedded for conversational intake, appointment booking, and real-time website responses ### Which ai agent builder is actually worth paying for if i want sales outreach agents, not just toy demos? Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) shows the strongest recent review presence among eligible products, making it the clearest single-product signal for buyers looking beyond lightweight experimentation. According to verified users, platforms worth paying for are the ones tied to measurable workflow outcomes such as lead qualification, CRM updates, approvals, and follow-up automation rather than novelty demos. G2 reviewers mention that serious sales use cases depend on strong integrations, reliable execution, and the ability to work with live business data. Buyers should favor products repeatedly described as useful for lead handling, deal prep, or sales workflow automation, especially if they need a tool that can move from pilot to everyday operational use. ### Top-rated ai agent builder platforms for saas companies that need workflow automation? Based on G2 reviews, SaaS teams evaluating agent builders for workflow automation consistently focus on platforms that connect apps, reduce repetitive operational work, and let teams automate structured processes at scale. According to verified users, the most useful products in this scenario are those that support app integrations, orchestration, data movement, and reusable workflows across support, operations, and go-to-market teams. G2 reviewers mention benefits such as centralizing workflows, reducing manual handoffs, improving response consistency, and moving faster without depending on custom development for every new process. For SaaS environments, buyers should look for signals around integration breadth, workflow visibility, low-code setup, and support for scaling automations across multiple internal teams and customer-facing operations. **Here are some of the top-rated products on G2:** - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12825539) – often used to automate end-to-end workflows that combine AI, RPA, and human review - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12669014) – frequently used by teams to connect apps, route leads, trigger follow-ups, and keep workflows synchronized - [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12691118) – commonly chosen for flexible workflow automation across APIs, data sources, and AI-driven processes ### What ai agent builder software do startups use for automated onboarding and product tours? Based on G2 reviews, startups tend to favor tools that are quick to stand up, easy to customize, and capable of handling onboarding steps or guided support without requiring large implementation teams. According to verified users, onboarding-related use cases often center on answering repetitive questions, guiding users through forms or setup flows, and reducing manual follow-up. G2 reviewers mention that startup teams value products with low-code builders, reusable workflows, and integrations that keep operational overhead down. For product-tour and onboarding scenarios, buyers should look for review evidence around conversational guidance, easy deployment, and the ability to keep customer or internal onboarding information consistent across channels while scaling beyond manual support. ### Cheapest ai agent builder tools that still have solid integrations with slack and hubspot? Based on G2 reviews, budget-conscious buyers still want strong integration depth, especially with go-to-market and collaboration tools. According to verified users, lower-cost or more cost-flexible options are often praised when they connect cleanly with Slack, CRMs, and other core business apps while remaining approachable for small teams. G2 reviewers mention that pricing pressure shows up frequently in this category, so buyers should weigh not only entry cost but also whether workflows, task volumes, or AI usage scale predictably. Affordable options are most attractive when they reduce manual work quickly and fit into existing workflows without requiring major engineering effort. For Slack and HubSpot-heavy teams, integration quality and ease of setup matter as much as sticker price. **Here are some of the top-rated products on G2:** - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12687921) – often used to connect HubSpot, Slack, and other tools for lead routing and workflow automation - [Relay.app](https://www.g2.com/products/relay-app/reviews/relay-app-review-12585150) – praised for easy workflow setup, affordability, and broad connections across common business tools - [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12845138) – valued for self-hosting flexibility and lower-cost automation across APIs and collaboration systems ## How Many AI Agent Builders Software Products Does G2 Track? **Total Products under this Category:** 342 ### Category Stats (Jun 2026) - **Average Rating**: 4.65/5 (↑0.02 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: UiPath Agent Builder (+10.42%) - Among all products in this category, UiPath Agent Builder recorded the largest rating increase compared to last month *Last updated: June 24, 2026* ## How Does G2 Rank AI Agent Builders Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 83,100+ Authentic Reviews - 342+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Lyzr.ai Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1009956&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1415479&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders%2Fmid-market&secure%5Btoken%5D=933cb933c21493c18382f974e7f516e06d0b7a0e44ed53bc773d175aa4450b79&secure%5Burl%5D=https%3A%2F%2Fwww.lyzr.ai%2Fbook-demo%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agent Builders Software Products in 2026? ### 1. [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,157 **Who Is the Company Behind Salesforce Agentforce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 39% Mid-Market, 31% Enterprise #### What Are Recent G2 Reviews of Salesforce Agentforce? **"[Agentforce Makes Enterprise AI with Salesforce Truly Headless](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)"** **Rating:** 4.0/5.0 stars *— Manjunath G.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) --- **"[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)"** **Rating:** 5.0/5.0 stars *— Aniket N.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909) --- ### 2. [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 6,109 **Who Is the Company Behind UiPath Agentic Automation?** - **Seller:** [UiPath](https://www.g2.com/sellers/uipath) - **Company Website:** https://www.uipath.com - **Year Founded:** 2005 - **HQ Location:** New York - **Twitter:** @UiPath (108,104 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1523656/ (5,134 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 29% Mid-Market #### What Are UiPath Agentic Automation's Pros and Cons? **Pros:** - Automation (383 reviews) - Ease of Use (285 reviews) - Automation Focus (261 reviews) - Automation Ease (254 reviews) - Features (178 reviews) **Cons:** - Learning Curve (146 reviews) - Expensive (138 reviews) - Missing Features (90 reviews) - Complexity (76 reviews) - Pricing Issues (74 reviews) ### What Do G2 Reviewers Say About UiPath Agentic Automation? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of automation** with UiPath, thanks to its intuitive interface and low-code functionality. - Users find UiPath Agentic Automation to be **incredibly user-friendly** , simplifying their workflow and enhancing productivity. - Users appreciate the **seamless integration of AI with automation** in UiPath Agentic Automation, simplifying complex tasks effectively. - Users find UiPath Agentic Automation to offer **automation ease** , simplifying project automation and daily tasks significantly. - Users appreciate the **user-friendly interface** of UiPath Agentic Automation, enabling quick learning and effective automation solutions. **Cons:** - Users find the **learning curve steep** , with complicated processes and challenging documentation for initial setup. - Users find UiPath Agentic Automation **expensive** , with high licensing costs compared to other RPA tools and frustrating support issues. - Users are frustrated by the **missing features** like modern folders and top-level visibility, hindering usability and efficiency. - Users find the platform's **complexity overwhelming** , leading to a steep learning curve for effective use and setup. - Users express concerns about **increasing pricing** and high licensing costs for UiPath Agentic Automation. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **"[Transformative Automation with AI Decision Making](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)"** **Rating:** 4.5/5.0 stars *— Arti P.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416) --- **"[Seamless No-Code Agent Creation at Jet Speed](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12918543)"** **Rating:** 5.0/5.0 stars *— Balaji K.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12918543) --- #### What Are G2 Users Discussing About UiPath Agentic Automation? - [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments - [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments - [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments ### 3. [OutSystems](https://www.g2.com/products/outsystems/reviews) What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,578 **Who Is the Company Behind OutSystems?** - **Seller:** [OutSystems](https://www.g2.com/sellers/outsystems) - **Company Website:** https://www.outsystems.com - **Year Founded:** 2001 - **HQ Location:** Boston, MA - **Twitter:** @OutSystems (25,276 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16663/ (2,209 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 40% Mid-Market, 35% Enterprise #### What Are OutSystems's Pros and Cons? **Pros:** - Ease of Use (156 reviews) - Speed of Development (127 reviews) - App Development (105 reviews) - Fast Development (100 reviews) - Speed (100 reviews) **Cons:** - Expensive (52 reviews) - Cost Issues (46 reviews) - Limited Customization (37 reviews) - Licensing Issues (36 reviews) - Missing Features (35 reviews) ### What Do G2 Reviewers Say About OutSystems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OutSystems, enabling quick development and user-friendly experience. - Users value the **speed of development** with OutSystems, enabling quick generation of initial app versions effortlessly. - Users appreciate the **ease of app development** with OutSystems, enabling rapid creation and collaboration even for non-techies. - Users find the **fast development** capability of OutSystems incredibly beneficial for creating applications quickly and easily. - Users value the **fast application development** capabilities of OutSystems, enabling quick initial versions and efficient project timelines. **Cons:** - Users express concerns about the **high licensing costs** of OutSystems, suggesting that it should be more affordable. - Users highlight the **high licensing costs** of OutSystems, which limits customization and raises budgeting concerns. - Users note the **limited customization** options in OutSystems, which restricts flexibility for specific or complex use cases. - Users express concerns about **high licensing costs** and **vendor lock-in** , limiting customization and flexibility. - Users express a desire for **more available features** in OutSystems, especially regarding UX/UI and frontend options. #### What Are Recent G2 Reviews of OutSystems? **"[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)"** **Rating:** 4.0/5.0 stars *— Faizan A.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-12858810) --- **"[OutSystems: A Game-Changer for Swift, Scalable, and Personalized Development](https://www.g2.com/survey_responses/outsystems-review-8895217)"** **Rating:** 4.0/5.0 stars *— José R.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-8895217) --- #### What Are G2 Users Discussing About OutSystems? - [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment - [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments - [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments - [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) - 1 comment - [What is OutSystems platform?](https://www.g2.com/discussions/what-is-outsystems-platform) - 1 comment ### 4. [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,171 **Who Is the Company Behind Asana?** - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** https://asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana (119,913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/807257/ (4,369 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Asana's Pros and Cons? **Pros:** - Ease of Use (1382 reviews) - Task Management (1379 reviews) - Project Management (1248 reviews) - Team Collaboration (1113 reviews) - Task Tracking (1027 reviews) **Cons:** - Missing Features (562 reviews) - Learning Curve (555 reviews) - Limited Features (498 reviews) - Not Intuitive (360 reviews) - Task Management (351 reviews) ### What Do G2 Reviewers Say About Asana? *AI-generated summary from verified user reviews* **Pros:** - Users find Asana to have a **user-friendly interface** , making task management and collaboration effortless and efficient. - Users value the **effective task management** capabilities of Asana, enhancing collaboration and preventing burnout in daily activities. - Users value the **workflow features** of Asana, enhancing team collaboration and project management efficiency. - Users appreciate the **effective team collaboration** in Asana, enabling seamless connections and management of multiple initiatives. - Users value the **user-friendly task tracking** features of Asana, enhancing organization and efficiency in their workflow. **Cons:** - Users express frustration over **missing features** , particularly lacking time tracking and the ability to duplicate rules. - Users find the **learning curve steep** in Asana, with many struggling to utilize its features effectively. - Users express disappointment over **limited features** in Asana, particularly regarding advanced tools requiring expensive plans. - Users find the **interface not intuitive** , experiencing difficulty navigating and organizing tasks effectively. - Users find the **search functionality lacking** , making it difficult to locate projects and manage tasks effectively. #### What Are Recent G2 Reviews of Asana? **"[Asana Finally Got My Team on the Same Page](https://www.g2.com/survey_responses/asana-review-13002169)"** **Rating:** 4.0/5.0 stars *— Kathy C.* [Read full review](https://www.g2.com/survey_responses/asana-review-13002169) --- **"[Asana Makes Task Organization and Project Visibility Effortless](https://www.g2.com/survey_responses/asana-review-13000043)"** **Rating:** 4.5/5.0 stars *— Ravindra N.* [Read full review](https://www.g2.com/survey_responses/asana-review-13000043) --- #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 12 comments, 18 upvotes ### 5. [Databricks](https://www.g2.com/products/databricks/reviews) Databricks is a unified data and AI platform that helps organizations build, govern and scale data pipelines, analytics, machine learning, AI applications and agents. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on Databricks to work with enterprise data and AI at scale. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase, Genie and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,284 **Who Is the Company Behind Databricks?** - **Seller:** [Databricks Inc.](https://www.g2.com/sellers/databricks-inc) - **Company Website:** https://databricks.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @databricks (92,269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3477522/ (15,627 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Data Engineer, Data Analyst - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 38% Mid-Market #### What Are Databricks's Pros and Cons? **Pros:** - Features (288 reviews) - Ease of Use (278 reviews) - Integrations (189 reviews) - Collaboration (150 reviews) - Data Management (150 reviews) **Cons:** - Learning Curve (112 reviews) - Expensive (97 reviews) - Steep Learning Curve (96 reviews) - Missing Features (69 reviews) - Complexity (64 reviews) ### What Do G2 Reviewers Say About Databricks? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless integration** of Databricks with AWS and its powerful features for data management and security. - Users find Databricks to offer **exceptional ease of use** , making data integration and management seamless and efficient. - Users praise the **seamless integration** of Databricks with AWS and Azure, enhancing collaboration and efficiency in data management. - Users appreciate the **excellent collaboration** in Databricks, facilitating real-time teamwork for data engineers and analysts. - Users value the **effective data management features** of Databricks, enhancing usability and decision-making with integrated tools. **Cons:** - Users face a **steep learning curve** with Databricks, complicating initial adoption and resource management. - Users find the **costs to be high** for Databricks, especially when dealing with large data sets. - Users face a **steep learning curve** with Databricks, making initial adoption challenging and requiring specialized support. - Users are disappointed by the **missing features** in Databricks, limiting customization and complicating development processes. - Users find the **complexity** of Databricks challenging due to steep learning curves and integration limitations. #### What Are Recent G2 Reviews of Databricks? **"[Great Spark Scaling, But Slow Cluster Boot Times](https://www.g2.com/survey_responses/databricks-review-12905667)"** **Rating:** 5.0/5.0 stars *— Raj P.* [Read full review](https://www.g2.com/survey_responses/databricks-review-12905667) --- **"[Powerful Lakehouse for Big Data, Collaboration, and Efficient Pipelines](https://www.g2.com/survey_responses/databricks-review-12946286)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/databricks-review-12946286) --- #### What Are G2 Users Discussing About Databricks? - [What does Databricks software do?](https://www.g2.com/discussions/what-does-databricks-software-do) - 3 comments - [What is Databricks unified analytics platform?](https://www.g2.com/discussions/what-is-databricks-unified-analytics-platform) - 3 comments - [What is Lakehouse in Databricks?](https://www.g2.com/discussions/what-is-lakehouse-in-databricks) - 4 comments, 2 upvotes - [What are the features of Databricks?](https://www.g2.com/discussions/what-are-the-features-of-databricks) - 4 comments, 2 upvotes ### 6. [Notion](https://www.g2.com/products/notion/reviews) Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. **Average Rating:** 4.6/5.0 **Total Reviews:** 10,995 **Who Is the Company Behind Notion?** - **Seller:** [Notion](https://www.g2.com/sellers/notion-7effc4fe-47b3-4888-8ef0-ce4addda94db) - **Company Website:** https://www.notion.com/ - **Year Founded:** 2016 - **HQ Location:** San Francisco, California - **Twitter:** @NotionHQ (518,653 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/notionhq/ (5,802 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Student - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small-Business, 25% Mid-Market #### What Are Notion's Pros and Cons? **Pros:** - Ease of Use (4772 reviews) - Features (2750 reviews) - AI Features (2437 reviews) - Useful (2362 reviews) - Organization (2260 reviews) **Cons:** - Learning Curve (1909 reviews) - Limited Features (1033 reviews) - Learning Difficulty (944 reviews) - Missing Features (936 reviews) - Usage Limitations (853 reviews) ### What Do G2 Reviewers Say About Notion? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Notion, finding it intuitive and perfect for managing complex information seamlessly. - Users admire Notion for its **all-in-one flexibility** , seamlessly combining tasks, notes, and projects in a single platform. - Users appreciate the **seamless integration of Notion AI** , finding it indispensable for writing, organization, and productivity. - Users find Notion **extremely useful** for organizing tasks, collaborating, and streamlining documentation across various workflows. - Users love how Notion enhances **organization** , effortlessly managing projects, tasks, and educational materials with a flexible interface. **Cons:** - Users experience a **steep learning curve** with Notion, often needing guidance to navigate its features effectively. - Users find **limited features** in Notion, expressing a desire for more templates and advanced security options. - Users find Notion's **learning difficulty** frustrating due to its complex interface and lack of intuitive guidance. - Users find the **missing features** in Notion limiting, expressing a desire for greater built-in functionality and better organization. - Users face **usage limitations** in Notion, finding it challenging to structure workspaces and draft documents effectively. #### What Are Recent G2 Reviews of Notion? **"[Notion’s Flexible, Collaborative Workspace That Boosts Productivity](https://www.g2.com/survey_responses/notion-review-12981267)"** **Rating:** 4.5/5.0 stars *— Aman S.* [Read full review](https://www.g2.com/survey_responses/notion-review-12981267) --- **"[Highly Customizable Tables and Pages](https://www.g2.com/survey_responses/notion-review-13029504)"** **Rating:** 5.0/5.0 stars *— Louise P.* [Read full review](https://www.g2.com/survey_responses/notion-review-13029504) --- ### 7. [Workato](https://www.g2.com/products/workato/reviews) Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise. **Average Rating:** 4.7/5.0 **Total Reviews:** 748 **Who Is the Company Behind Workato?** - **Seller:** [Workato](https://www.g2.com/sellers/workato) - **Company Website:** https://www.workato.com - **Year Founded:** 2013 - **HQ Location:** Mountain View, California - **Twitter:** @Workato (3,641 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3675685 (1,401 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Mid-Market, 33% Enterprise #### What Are Workato's Pros and Cons? **Pros:** - Ease of Use (240 reviews) - Easy Integrations (232 reviews) - Integrations (171 reviews) - Features (156 reviews) - Automation (149 reviews) **Cons:** - Learning Curve (77 reviews) - Complexity (70 reviews) - Data Limitations (55 reviews) - Missing Features (55 reviews) - Steep Learning Curve (48 reviews) ### What Do G2 Reviewers Say About Workato? *AI-generated summary from verified user reviews* **Pros:** - Users find Workato's **ease of use** exceptional, enabling swift automation without requiring technical expertise. - Users appreciate the **easy integrations** in Workato, enabling seamless automation between their favorite tools like Salesforce and Slack. - Users value the **ease of integrating applications** with Workato, enabling efficient automation without technical expertise. - Users appreciate the **user-friendly low-code interface** of Workato, which facilitates seamless automation and integration across systems. - Users love the **ease of automation** with Workato, simplifying integrations and saving valuable time on repetitive tasks. **Cons:** - Users note a **steep learning curve** with Workato, requiring time and practice to effectively utilize its features. - Users find Workato's **complexity** overwhelming, especially regarding terminology and pricing, complicating the onboarding experience. - Users find **data limitations** in Workato restrictive, hindering extensive use and complicating debugging and file transfers. - Users are frustrated with the **limited application coverage** in Workato, requiring manual setups for some integrations. - Users find the **steep learning curve** of Workato challenging, especially during initial onboarding and for beginners. #### What Are Recent G2 Reviews of Workato? **"[Workato helps us building complex integrations at lightning speed.](https://www.g2.com/survey_responses/workato-review-10305521)"** **Rating:** 5.0/5.0 stars *— Sreenath B.* [Read full review](https://www.g2.com/survey_responses/workato-review-10305521) --- **"[The Platform That Grew With Us](https://www.g2.com/survey_responses/workato-review-12941177)"** **Rating:** 5.0/5.0 stars *— Anshu b.* [Read full review](https://www.g2.com/survey_responses/workato-review-12941177) --- #### What Are G2 Users Discussing About Workato? - [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do) - [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment - [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments - [What is Workato used for?](https://www.g2.com/discussions/what-is-workato-used-for) ### 8. [Postman](https://www.g2.com/products/postman/reviews) Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations to build, test, and manage APIs at scale. With Postman, teams collaborate efficiently across the entire API lifecycle, including design, development, testing, security, documentation, and governance. The platform helps ensure consistency, quality, and enterprise-grade control. Postman also offers Agent Mode (beta), built on AWS Bedrock and trained with AWS SageMaker. Agent Mode enables developers to use natural language to debug requests, organize collections, document APIs, and automate workflows without switching tools or writing custom scripts. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,745 **Who Is the Company Behind Postman?** - **Seller:** [Postman](https://www.g2.com/sellers/postman) - **Year Founded:** 2014 - **HQ Location:** San Francisco, CA - **Twitter:** @getpostman (55,430 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3795851/ (3,450 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Software Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 39% Mid-Market, 35% Small-Business #### What Are Postman's Pros and Cons? **Pros:** - Ease of Use (460 reviews) - API Testing (394 reviews) - API Management (304 reviews) - Testing (278 reviews) - Testing Efficiency (276 reviews) **Cons:** - Slow Performance (222 reviews) - Performance Issues (202 reviews) - Slow Loading (145 reviews) - Resource Limitations (131 reviews) - Limited Features (120 reviews) ### What Do G2 Reviewers Say About Postman? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Postman, benefiting from its intuitive interface and powerful testing capabilities. - Users appreciate the **intuitive interface** of Postman, which simplifies API testing and enhances collaboration among teams. - Users love the **smooth API lifecycle** in Postman, enabling seamless testing, mocking, and automation in projects. - Users appreciate the **ease of testing** with Postman, finding its interface intuitive and feature-rich for efficient API management. - Users value the **testing efficiency** of Postman, appreciating its intuitive interface and seamless API management capabilities. **Cons:** - Users experience **slow performance** with Postman, particularly when handling large collections or multiple workspaces. - Users often experience **performance issues** with Postman, especially regarding resource heaviness and slow sync between devices. - Users often find Postman to have **slow loading times** , especially when managing large collections or using advanced features. - Users find the **resource limitations** of Postman challenging, particularly with larger collections and internet dependency. - Users find the **limited features** in Postman, especially for smaller teams, can hinder their usage and experience. #### What Are Recent G2 Reviews of Postman? **"[From Messy Curl Commands to Clean, Collaborative API Workflows](https://www.g2.com/survey_responses/postman-review-12931615)"** **Rating:** 4.5/5.0 stars *— RAVI R.* [Read full review](https://www.g2.com/survey_responses/postman-review-12931615) --- **"[Streamlining API Testing and Development](https://www.g2.com/survey_responses/postman-review-12958633)"** **Rating:** 5.0/5.0 stars *— Srinath R.* [Read full review](https://www.g2.com/survey_responses/postman-review-12958633) --- #### What Are G2 Users Discussing About Postman? - [What is Postman used for?](https://www.g2.com/discussions/what-is-postman-used-for) - 8 comments, 2 upvotes ### 9. [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. **Average Rating:** 4.4/5.0 **Total Reviews:** 152 **Who Is the Company Behind Microsoft Copilot Studio?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Small-Business, 33% Enterprise #### What Are Microsoft Copilot Studio's Pros and Cons? **Pros:** - Ease of Use (51 reviews) - Easy Integrations (24 reviews) - Easy Setup (17 reviews) - AI Integration (15 reviews) - Automation (15 reviews) **Cons:** - Expensive (11 reviews) - Limited Customization (11 reviews) - Learning Curve (10 reviews) - Complex Workflows (8 reviews) - Integration Issues (8 reviews) ### What Do G2 Reviewers Say About Microsoft Copilot Studio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Microsoft Copilot Studio, enabling quick and efficient AI tool deployment. - Users appreciate the **easy integrations** of Microsoft Copilot Studio, enhancing productivity and streamlining workflows effortlessly. - Users appreciate the **easy setup** of Microsoft Copilot Studio, finding it self-explanatory and quick to configure. - Users praise the **easy-to-use low-code development** of Microsoft Copilot Studio, facilitating quick AI project deployment. - Users value the **flexible automation** in Microsoft Copilot Studio, enhancing productivity and streamlining workflows securely. **Cons:** - Users note that Microsoft Copilot Studio can be **expensive for smaller organizations** , adding to the overall cost of use. - Users find the **limited customization** options in Microsoft Copilot Studio restrict their overall flexibility and usability. - Users find the **learning curve challenging** , especially for advanced use cases, which may hinder effective usage. - Users find the **complex workflows** of Microsoft Copilot Studio overwhelming, complicating setup and integration for newcomers. - Users find **integration issues** with Microsoft Copilot Studio challenging, particularly due to complex setups and time-consuming processes. #### What Are Recent G2 Reviews of Microsoft Copilot Studio? **"[Fast, Low-Code Custom Copilots with Smooth Microsoft Integrations](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12896245)"** **Rating:** 4.0/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12896245) --- **"[Seamless Integration with Room for UX Improvement](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098)"** **Rating:** 4.0/5.0 stars *— Babu S.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098) --- #### What Are G2 Users Discussing About Microsoft Copilot Studio? - [Is power virtual agents included in Office 365?](https://www.g2.com/discussions/is-power-virtual-agents-included-in-office-365) - [What is a power virtual agent session?](https://www.g2.com/discussions/what-is-a-power-virtual-agent-session) - [Is Microsoft Power virtual agents free?](https://www.g2.com/discussions/is-microsoft-power-virtual-agents-free) - [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) - 1 comment ### 10. [Gemini Enterprise](https://www.g2.com/products/google-gemini-enterprise/reviews) Google Agentspace is an AI-powered platform designed to enhance enterprise productivity by integrating advanced reasoning capabilities with comprehensive search functionalities and secure access to organizational data. By connecting to widely used applications such as Google Drive, Jira, Confluence, SharePoint, and Salesforce, Agentspace enables employees to efficiently locate, synthesize, and act upon information across various systems. This integration facilitates the automation of complex tasks, streamlining workflows and fostering informed decision-making within organizations. Key Features and Functionality: - Unified Enterprise Search: Agentspace employs Google's multimodal search technology to retrieve relevant information from both structured and unstructured data sources, including documents, emails, and databases. This comprehensive search capability ensures that employees can access pertinent information regardless of its format or location. - Prebuilt Expert AI Agents: The platform offers ready-to-use AI agents tailored for specific tasks: - Deep Research Agent: Generates in-depth reports and analyses. - Idea Generation Agent: Assists in brainstorming and developing innovative strategies. - NotebookLM Plus: Enhances data engagement through features like audio summaries, facilitating a more interactive experience. - Custom Agent Creation: With the Agent Designer tool, users can develop personalized AI agents without requiring technical expertise. This feature allows for the automation of specific workflows and tasks, catering to unique organizational needs. - Seamless Application Integration: Agentspace connects with a variety of business applications, enabling employees to access and query data from platforms like Confluence, Google Drive, Jira, Microsoft SharePoint, and ServiceNow. This integration breaks down data silos and turns disjointed information into actionable insights. - Enterprise-Grade Security and Compliance: Built on Google Cloud's secure infrastructure, Agentspace incorporates robust security measures, including role-based access control (RBAC, customer-managed encryption keys (CMEK, and compliance with standards such as GDPR and HIPAA. These features ensure that sensitive data remains protected and that access is appropriately managed. Primary Value and Problem Solving: Agentspace addresses the challenge of fragmented information within enterprises by providing a centralized platform that integrates diverse data sources and applications. By leveraging AI-driven search and automation, it enhances employee productivity, reduces manual effort, and supports informed decision-making. The platform's ability to create custom AI agents without coding democratizes the use of AI within organizations, allowing teams across various departments to automate repetitive tasks and focus on strategic initiatives. Furthermore, its strong security framework ensures that data integrity and compliance requirements are met, making it a reliable solution for enterprises aiming to harness the power of AI while maintaining control over their information assets. **Average Rating:** 4.6/5.0 **Total Reviews:** 25 **Who Is the Company Behind Gemini Enterprise?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,899,995 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (341,888 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Company Size:** 44% Mid-Market, 32% Enterprise #### What Are Recent G2 Reviews of Gemini Enterprise? **"[Amazing, Low-Hallucination Tool That Makes Team Knowledge Sharing Easy](https://www.g2.com/survey_responses/gemini-enterprise-review-12953499)"** **Rating:** 4.5/5.0 stars *— Verified User in Biotechnology* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-review-12953499) --- **"[Gemini Enterprise Boosts Daily Efficiency with Seamless Google Workspace Integration](https://www.g2.com/survey_responses/gemini-enterprise-review-12947639)"** **Rating:** 4.5/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-review-12947639) --- ### 11. [n8n](https://www.g2.com/products/n8n/reviews) n8n is a workflow automation platform built for technical teams operationalizing AI. Built for technical teams, it offers 500+ integrations, custom code flexibility, and self-hosting options. With 180k+ Github Stars and a thriving community, n8n enables teams to build production-ready automation workflows that bridge AI with real business processes. **Average Rating:** 4.7/5.0 **Total Reviews:** 279 **Who Is the Company Behind n8n?** - **Seller:** [n8n GmbH](https://www.g2.com/sellers/n8n-gmbh) - **Company Website:** https://n8n.io - **Year Founded:** 2019 - **HQ Location:** Berlin, Berlin - **Twitter:** @n8n_io (81,824 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/n8n (999 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are n8n's Pros and Cons? **Pros:** - Ease of Use (77 reviews) - Automation (72 reviews) - Integrations (42 reviews) - Workflow Management (36 reviews) - Features (35 reviews) **Cons:** - Learning Curve (39 reviews) - Difficult Learning (23 reviews) - Missing Features (17 reviews) - Limitations (14 reviews) - Poor Interface Design (14 reviews) ### What Do G2 Reviewers Say About n8n? *AI-generated summary from verified user reviews* **Pros:** - Users find n8n to be extremely **easy to use** , streamlining complex workflow automation with an intuitive design. - Users appreciate the **flexible automation** of n8n, enabling efficient handling of complex workflows and tasks. - Users appreciate the **extensive integrations** of n8n, enabling seamless automation across various tools and platforms. - Users love the **flexibility and user-friendly workflow builder** of n8n, enhancing both privacy and functionality. - Users value the **all-in-one capabilities** of n8n, enhancing their skills through intuitive automation and integration. **Cons:** - Users find n8n's **steep learning curve** challenging for non-developers, making complex workflows hard to manage. - Users find n8n's learning curve to be **difficult for non-developers** , especially when managing complex workflows without coding knowledge. - Users highlight the **lack of cost-control features** , leading to unexpected expenses and difficulties during the learning process. - Users find the **limitations in custom nodes and complexity** of n8n challenging for non-technical users. - Users point out a **poor interface design** for JavaScript, lacking essential features, causing frustrations in workflow creation. #### What Are Recent G2 Reviews of n8n? **"[Open-Source Powerhouse with Great MCP Integration and a Massive Community](https://www.g2.com/survey_responses/n8n-review-12845138)"** **Rating:** 4.5/5.0 stars *— Harsh S.* [Read full review](https://www.g2.com/survey_responses/n8n-review-12845138) --- **"[n8n: Intuitive Visual Workflows with Powerful Custom JavaScript and Self-Hosting Control](https://www.g2.com/survey_responses/n8n-review-12809735)"** **Rating:** 5.0/5.0 stars *— Sunil S.* [Read full review](https://www.g2.com/survey_responses/n8n-review-12809735) --- #### What Are G2 Users Discussing About n8n? - [How do you use N8N?](https://www.g2.com/discussions/how-do-you-use-n8n) - [Who uses n8n?](https://www.g2.com/discussions/who-uses-n8n) - [Is n8n open source?](https://www.g2.com/discussions/is-n8n-open-source) - [What does n8n do?](https://www.g2.com/discussions/what-does-n8n-do) - 3 comments ### 12. [ClickUp](https://www.g2.com/products/clickup/reviews) ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,302 **Who Is the Company Behind ClickUp?** - **Seller:** [ClickUp](https://www.g2.com/sellers/clickup) - **Company Website:** https://ClickUp.com - **Year Founded:** 2017 - **HQ Location:** San Diego, California - **Twitter:** @clickup (69,539 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12949663/ (1,526 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Project Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are ClickUp's Pros and Cons? **Pros:** - Ease of Use (4220 reviews) - Task Management (3219 reviews) - Features (3119 reviews) - Project Management (2788 reviews) - Organization (2589 reviews) **Cons:** - Missing Features (2039 reviews) - Learning Curve (1751 reviews) - Limited Features (1334 reviews) - Not Intuitive (1181 reviews) - Slow Loading (1156 reviews) ### What Do G2 Reviewers Say About ClickUp? *AI-generated summary from verified user reviews* **Pros:** - Users find ClickUp's **ease of use** invaluable for streamlining projects and enhancing collaboration across teams. - Users value the **robust task management capabilities** of ClickUp, enhancing productivity and project organization effectively. - Users value ClickUp's **robust features and flexibility** , enhancing productivity and workflow management across diverse projects. - Users value the **flexibility and integration** of ClickUp for organizing tasks and driving project execution effectively. - Users value the **effective organization** capabilities of ClickUp, enhancing collaboration and task management across teams. **Cons:** - Users find that many **valuable features are locked behind a paywall** , limiting accessibility and usability for non-profits. - Users find the **learning curve for beginners** to be steep, requiring time to adapt to ClickUp's multiple layers. - Users find **limited features** in ClickUp, particularly missing integrations and functionalities compared to other platforms. - Users find ClickUp **not intuitive** , struggling with feature accessibility and navigation, leading to a frustrating experience. - Users report that ClickUp can be **slow to load** , impacting its usability despite its overall benefits. #### What Are Recent G2 Reviews of ClickUp? **"[Intuitive Interface but Slow Performance with Tasks](https://www.g2.com/survey_responses/clickup-review-12993610)"** **Rating:** 4.0/5.0 stars *— Daniel C.* [Read full review](https://www.g2.com/survey_responses/clickup-review-12993610) --- **"[ClickUp keeps getting better - AI features are a game changer](https://www.g2.com/survey_responses/clickup-review-7811844)"** **Rating:** 5.0/5.0 stars *— Miguel O.* [Read full review](https://www.g2.com/survey_responses/clickup-review-7811844) --- #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes - [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### 13. [Realm](https://www.g2.com/products/realm-realm/reviews) Realm is an AI platform for revenue teams that transforms company knowledge into intelligent, automated workflows. By connecting to and indexing knowledge from across documentation repositories, CRM systems, sales collateral, and communication platforms, Realm enables companies to scale revenues without increasing headcount. Realm has three main features. Through a familiar chat interface, Realm delivers intelligent, conversational search across the full breadth of company knowledge, leveraging semantic understanding to provide highly relevant, accurate, and permissions-aware answers. The RFx tool streamlines RFPs, RFIs, and security assessments by intelligently drawing on internal knowledge and previous responses, without having to manually update a knowledge base. This significantly reduces manual effort for proposal and sales enablement teams, accelerates deal cycles, and ensures consistent, high-quality responses at scale. Realm also allows organizations to create customized AI agents tailored to specific revenue workflows. These agents can automate multi-step processes, from handling customer inquiries and onboarding to supporting internal enablement and knowledge management, all configured to fit unique business needs and use cases. Realm turns scattered company knowledge into actionable insights and intelligent workflows. **Average Rating:** 4.8/5.0 **Total Reviews:** 18 **Who Is the Company Behind Realm?** - **Seller:** [Realm](https://www.g2.com/sellers/realm) - **Year Founded:** 2023 - **HQ Location:** Helsinki, FI - **LinkedIn® Page:** https://www.linkedin.com/company/withrealm (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 100% Mid-Market #### What Are Realm's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Features (8 reviews) - Customer Support (7 reviews) - Time-saving (7 reviews) - Efficiency (6 reviews) **Cons:** - Limited Features (5 reviews) - Limitations (4 reviews) - Difficult Learning (2 reviews) - Integration Issues (2 reviews) - Learning Difficulty (2 reviews) ### What Do G2 Reviewers Say About Realm? *AI-generated summary from verified user reviews* **Pros:** - Users praise Realm for its **ease of use** , enabling quick information retrieval and efficient team collaboration. - Users love Realm for its **intuitive design and seamless integration** , enhancing workflow and enabling instant access to knowledge. - Users praise the **fast and reliable customer support** of Realm, enhancing their workflow efficiency and collaboration. - Users value the **time-saving efficiency** of Realm, significantly reducing daily tasks and streamlining processes across teams. - Users love Realm for its **efficiency** , streamlining workflows and providing quick access to essential information effortlessly. **Cons:** - Users note **limited features** in Realm, particularly for advanced configurations and persistent data storage, impacting the overall experience. - Users face **limitations with advanced use cases** , often requiring workarounds and a steep learning curve for optimal configuration. - Users experience a **difficult learning curve** with Realm, needing time to master its powerful features and configurations. - Users experience **integration issues** with third-party connections, requiring patience as Realm develops needed features and capabilities. - Users face a **learning difficulty** with Realm's setup, requiring time to master its powerful features effectively. #### What Are Recent G2 Reviews of Realm? **"[Seamless Integrations, Smart Agents, and Responsive Support](https://www.g2.com/survey_responses/realm-review-12376825)"** **Rating:** 5.0/5.0 stars *— Noaman A.* [Read full review](https://www.g2.com/survey_responses/realm-review-12376825) --- **"[Realm should be mandatory by law for any support team](https://www.g2.com/survey_responses/realm-review-12441819)"** **Rating:** 5.0/5.0 stars *— Mikko K.* [Read full review](https://www.g2.com/survey_responses/realm-review-12441819) --- ### 14. [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow. **Average Rating:** 4.3/5.0 **Total Reviews:** 385 **Who Is the Company Behind ServiceNow AI Agents?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 34% Enterprise, 17% Mid-Market #### What Are ServiceNow AI Agents's Pros and Cons? **Pros:** - Efficiency (21 reviews) - Ease of Use (17 reviews) - Messaging Automation (14 reviews) - Easy Integrations (11 reviews) - Helpful (7 reviews) **Cons:** - Inaccuracy (10 reviews) - Poor Understanding (9 reviews) - Complex Configuration (8 reviews) - Limited AI (8 reviews) - Complex Usability (5 reviews) ### What Do G2 Reviewers Say About ServiceNow AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficiency** of ServiceNow AI Agents, as they streamline tasks and improve overall workflows effortlessly. - Users appreciate the **ease of use** of ServiceNow AI Agents, facilitating quick adoption and efficiency in operations. - Users value the **automation of repetitive tasks** by ServiceNow AI Agents, enhancing efficiency and saving valuable time. - Users value the **easy integrations** of ServiceNow AI Agents, enhancing efficiency by seamlessly fitting into existing workflows. - Users value the **efficiency in automating workflows** , enhancing incident management and reducing response times across teams. **Cons:** - Users express concern over the **inaccuracy** of ServiceNow AI Agents, noting frequent misunderstandings and irrelevant recommendations. - Users find that ServiceNow AI Agents often have a **poor understanding** of nuanced queries, leading to generic and irrelevant responses. - Users find that **configuration is complex** , often needing time-consuming setups that complicate the overall user experience. - Users find ServiceNow AI Agents **overly rigid and limited** , often struggling with nuanced questions and requiring extensive setup. - Users find the **complex usability** of ServiceNow AI Agents challenging, often requiring significant time and effort to navigate. #### What Are Recent G2 Reviews of ServiceNow AI Agents? **"[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)"** **Rating:** 4.5/5.0 stars *— Pradip G.* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915) --- **"[Native AI agents that finally run on governed platform data](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)"** **Rating:** 5.0/5.0 stars *— rajesh s.* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657) --- ### 15. [Guru](https://www.g2.com/products/guru/reviews) Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,257 **Who Is the Company Behind Guru?** - **Seller:** [Guru](https://www.g2.com/sellers/guru) - **Company Website:** https://www.getguru.com - **Year Founded:** 2013 - **HQ Location:** Philadelphia, PA - **Twitter:** @Guru_HQ (4,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5129180/ (2,457 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Mid-Market, 29% Enterprise #### What Are Guru's Pros and Cons? **Pros:** - Ease of Use (742 reviews) - Helpful (418 reviews) - Comprehensive Information (315 reviews) - Easy Access (298 reviews) - Information Accuracy (287 reviews) **Cons:** - Search Functionality (152 reviews) - Inefficient Search (149 reviews) - Search Functionality Issues (138 reviews) - Inefficient Searching (136 reviews) - Organizational Challenges (110 reviews) ### What Do G2 Reviewers Say About Guru? *AI-generated summary from verified user reviews* **Pros:** - Users find Guru's interface **easy to use** , enabling quick access to information through intuitive navigation and design. - Users value the **ease of use and customization** in Guru, enhancing team productivity and integration with tools. - Users value the **comprehensive information** in Guru, facilitating efficient and effective customer service without delays. - Users find **easy access** to information with Guru, enhancing their productivity and support interactions effortlessly. - Users value the **information accuracy** of Guru, which enhances efficiency and allows for swift issue resolution. **Cons:** - Users note that the **search functionality can be slow** when dealing with large amounts of content. - Users find the **search functionality inefficient** , leading to slower results and difficulties in organizing saved content. - Users experience **search functionality issues** with slow results and challenges in organizing vast amounts of content. - Users struggle with **inefficient searching** in Guru, often requiring specific keywords to find the right cards. - Users find **organizational challenges** with Guru, noting slow search results and difficulty managing large collections of content. #### What Are Recent G2 Reviews of Guru? **"[Automated Verification Keeps Our Knowledge Repository Trustworthy](https://www.g2.com/survey_responses/guru-review-12959405)"** **Rating:** 5.0/5.0 stars *— Dairon P.* [Read full review](https://www.g2.com/survey_responses/guru-review-12959405) --- **"[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)"** **Rating:** 5.0/5.0 stars *— Iasmin L.* [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) --- #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments - [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote ### 16. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment. **Average Rating:** 4.5/5.0 **Total Reviews:** 618 **Who Is the Company Behind Jotform AI Agents?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Small-Business, 12% Mid-Market #### What Are Jotform AI Agents's Pros and Cons? **Pros:** - Ease of Use (267 reviews) - Easy Setup (173 reviews) - Artificial Intelligence (164 reviews) - Helpful (157 reviews) - Setup Ease (150 reviews) **Cons:** - AI Limitations (121 reviews) - Limited AI Capabilities (74 reviews) - Limited Features (66 reviews) - Inadequate AI Features (65 reviews) - Poor Understanding (60 reviews) ### What Do G2 Reviewers Say About Jotform AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users find **Jotform AI Agents easy to use** , appreciating its intuitive setup and time-saving features for survey creation. - Users commend the **easy setup** of Jotform AI Agents, enabling seamless integration into their daily routines. - Users value the **time-saving efficiency** of Jotform AI Agents in creating surveys, enhancing productivity remarkably. - Users find Jotform AI Agents **exceptionally helpful** in streamlining form creation and enhancing overall workflow efficiency. - Users praise the **super easy setup** of Jotform AI Agents, making integration into daily activities seamless. **Cons:** - Users find that Jotform AI Agents have **understanding limitations** that lead to confusion and frustration in interactions. - Users find the AI's **limited capabilities** frustrating, as it struggles with workflows and understanding specific user needs. - Users find the **limited features** of Jotform AI Agents restrict creative workflows and customizable interactions during usage. - Users find the **inadequate AI features** of Jotform AI Agents frustrating, affecting accurate understanding and user experience. - Users experience **poor understanding** from Jotform AI Agents, leading to frustration and inefficient use of the product. #### What Are Recent G2 Reviews of Jotform AI Agents? **"[No-Code AI Agents with Instagram Integration](https://www.g2.com/survey_responses/jotform-ai-agents-review-12982025)"** **Rating:** 4.5/5.0 stars *— Gaurav S.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12982025) --- **"[Practical and Fast—Set Up a Working Jotform AI Agent in a Day](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528)"** **Rating:** 5.0/5.0 stars *— Christian M.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528) --- ### 17. [Dust](https://www.g2.com/products/dust-dust/reviews) Dust is the Enterprise platform to build custom AI agents, connected to your company knowledge, powered by the best AI models. Dust powers every team, from support to legal to engineering. Start with pre-built templates, customize them to your specific needs, and deploy your AI agents everywhere. Dust is trusted by hundreds of companies worldwide. **Average Rating:** 4.8/5.0 **Total Reviews:** 32 **Who Is the Company Behind Dust?** - **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386) - **Year Founded:** 2023 - **HQ Location:** Paris, FR - **Twitter:** @DustHQ (11,894 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dust-tt/ (144 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 58% Mid-Market, 33% Small-Business #### What Are Dust's Pros and Cons? **Pros:** - Chatbot Development (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - User Interface (1 reviews) ### What Do G2 Reviewers Say About Dust? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ability to build personalized assistants** , enhancing their productivity and maximizing AI's potential. - Users appreciate the **easy customization** of AI agents in Dust, enhancing collaboration and data security for businesses. - Users appreciate the **user-friendly interface** of Dust, making it easy to create and customize powerful AI agents. - Users value the **flexibility** of Dust for easy customization and collaboration while ensuring data privacy. - Users appreciate the **user-friendly interface** of Dust, allowing easy creation and collaboration with secure data handling. #### What Are Recent G2 Reviews of Dust? **"[A real game changer](https://www.g2.com/survey_responses/dust-review-12909964)"** **Rating:** 5.0/5.0 stars *— Aidan M.* [Read full review](https://www.g2.com/survey_responses/dust-review-12909964) --- **"[Dust Is My Everyday Companion as a Solopreneur and the best tool to work with Freelancers](https://www.g2.com/survey_responses/dust-review-12593096)"** **Rating:** 5.0/5.0 stars *— Flavie P.* [Read full review](https://www.g2.com/survey_responses/dust-review-12593096) --- ### 18. [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,056 **Who Is the Company Behind Zapier?** - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier (95,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zapier (1,473 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Zapier's Pros and Cons? **Pros:** - Ease of Use (302 reviews) - Automation (273 reviews) - Integrations (214 reviews) - Easy Integrations (180 reviews) - Time-saving (149 reviews) **Cons:** - Expensive (125 reviews) - Complexity (107 reviews) - Pricing Issues (100 reviews) - Learning Curve (54 reviews) - Limited Features (50 reviews) ### What Do G2 Reviewers Say About Zapier? *AI-generated summary from verified user reviews* **Pros:** - Users find Zapier's integration process **intuitive and user-friendly** , making automation accessible to all skill levels. - Users love Zapier for its **seamless automation** of workflows, saving time and enhancing efficiency across different apps. - Users love the **extensive integrations** of Zapier, enabling seamless automation across their essential tools effortlessly. - Users love the **easy integrations** of Zapier, allowing seamless connections between essential platforms like Google Forms and Slack. - Users highlight Zapier's **time-saving automation** features that streamline workflows and reduce repetitive tasks effectively. **Cons:** - Users find Zapier to be **expensive** , especially for small projects needing advanced features that require higher-priced plans. - Users find the **complexity** of Zapier challenging, especially in setup and troubleshooting processes without sufficient data. - Users find **pricing issues** with Zapier, feeling the premium plans are too high for the value provided. - Users find the **learning curve steep** due to the overwhelming number of integrations and options available. - Users find the **limited features** of Zapier restrict their ability to test and implement custom solutions effectively. #### What Are Recent G2 Reviews of Zapier? **"[Easy to Use with a Huge Range of Integrations](https://www.g2.com/survey_responses/zapier-review-12938138)"** **Rating:** 4.0/5.0 stars *— Richard D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12938138) --- **"[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)"** **Rating:** 4.5/5.0 stars *— Yauhen D.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12997643) --- #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments - [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### 19. [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) The SnapLogic Platform is an agentic integration and automation solution designed to assist enterprise teams in connecting applications, data sources, and APIs while orchestrating AI-powered workflows across both cloud and on-premises environments. Established in 2006 and headquartered in San Mateo, California, SnapLogic serves a diverse range of industries, including financial services, pharmaceuticals, manufacturing, software, and higher education, with a global presence across North America, Europe, and Asia Pacific. Targeted primarily at IT teams, data engineers, and integration specialists, the SnapLogic Platform addresses the critical need for seamless data movement between systems, automation of business processes, and governance of AI agent activities at scale. The platform supports various use cases, including application integration, data pipeline management, API lifecycle management, legacy system modernization, and enterprise AI orchestration. This versatility makes it a valuable tool for organizations looking to enhance their operational efficiency and data accessibility. Key features of the SnapLogic Platform include a visual, low-code pipeline builder that allows teams to create, test, and deploy integrations without the need for extensive coding knowledge. This drag-and-drop designer significantly reduces reliance on developer resources, enabling quicker project turnaround. Additionally, the platform boasts a pre-built Snaps connector library, offering over 1,000 reusable connectors for various enterprise applications, databases, cloud services, and data platforms. This extensive library supports both simple and complex integration patterns, streamlining the integration process. Another notable feature is SnapGPT, an AI co-pilot integrated into the platform that assists users in generating integration pipelines, suggesting data mappings, and troubleshooting issues using natural language inputs. This innovative tool enhances user experience and efficiency, making it easier for teams to navigate the complexities of integration. The platform also includes robust API management tools for creating, publishing, securing, and monitoring APIs, facilitating the exposure and consumption of data services across internal and external systems. Moreover, SnapLogic enables agentic workflow automation, allowing users to design and orchestrate AI agents that execute multi-step business processes. With built-in support for the Model Context Protocol (MCP), organizations can effectively manage agent interactions across various models and tools. The platform also supports data integration and transformation for batch, real-time, and streaming data pipelines, equipped with capabilities for mapping, enrichment, and transformation of both structured and unstructured data. Centralized monitoring and governance features provide a unified dashboard for tracking pipeline performance, managing access controls, and ensuring auditability across all integration and automation activities. The SnapLogic Platform addresses common challenges organizations face when scaling their technology operations: fragmented data across disconnected systems, high integration development costs, and the complexity of deploying AI in regulated or mission-critical environments. By providing a unified platform for both traditional integration and agentic automation, it reduces reliance on custom-coded connectors and enables teams to build and manage integrations without requiring deep software engineering expertise. **Average Rating:** 4.4/5.0 **Total Reviews:** 371 **Who Is the Company Behind SnapLogic Intelligent Integration Platform (IIP)?** - **Seller:** [SnapLogic](https://www.g2.com/sellers/snaplogic) - **Company Website:** https://www.snaplogic.com - **Year Founded:** 2006 - **HQ Location:** San Mateo, CA - **Twitter:** @SnapLogic (7,348 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/210766/ (317 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Data Engineer, Consultant - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Enterprise, 36% Mid-Market #### What Are SnapLogic Intelligent Integration Platform (IIP)'s Pros and Cons? **Pros:** - Ease of Use (77 reviews) - Easy Integrations (62 reviews) - Integrations (48 reviews) - User Interface (47 reviews) - Automation (40 reviews) **Cons:** - Performance Issues (29 reviews) - Technical Difficulties (22 reviews) - Poor Performance (21 reviews) - Complexity (20 reviews) - Error Reporting (20 reviews) ### What Do G2 Reviewers Say About SnapLogic Intelligent Integration Platform (IIP)? *AI-generated summary from verified user reviews* **Pros:** - Users find SnapLogic IIP's **ease of use** invaluable, enabling quick connections and streamlined workflows for various tasks. - Users praise SnapLogic IIP for its **easy integrations** , featuring a user-friendly interface and numerous prebuilt connectors. - Users appreciate the **easy integration with various tools** , enhancing workflow efficiency and simplifying system connectivity. - Users appreciate the **user-friendly interface** of SnapLogic IIP, simplifying complex integrations with a clean drag-and-drop experience. - Users value the **automation capabilities** of SnapLogic IIP, enhancing efficiency and simplifying complex integration tasks. **Cons:** - Users frequently face **performance issues** with SnapLogic, including slow loading times and memory problems with large data sets. - Users face **technical difficulties** with SnapLogic IIP, including challenges with debugging and performance in complex scenarios. - Users report **poor performance** under heavy workloads, facing significant issues with data processing efficiency and debugging. - Users find the **debugging complexity** challenging, which can lead to confusion in using the SnapLogic IIP effectively. - Users find the **error reporting lacking detail** , making troubleshooting and debugging more time-consuming and challenging. #### What Are Recent G2 Reviews of SnapLogic Intelligent Integration Platform (IIP)? **"[Improved Data Connectivity with Room for Stability Enhancements](https://www.g2.com/survey_responses/snaplogic-intelligent-integration-platform-iip-review-12375834)"** **Rating:** 4.0/5.0 stars *— Savio M.* [Read full review](https://www.g2.com/survey_responses/snaplogic-intelligent-integration-platform-iip-review-12375834) --- **"[Intuitive Drag-and-Drop Pipelines with Reliable Real-Time Sync](https://www.g2.com/survey_responses/snaplogic-intelligent-integration-platform-iip-review-12873225)"** **Rating:** 5.0/5.0 stars *— Abhay K.* [Read full review](https://www.g2.com/survey_responses/snaplogic-intelligent-integration-platform-iip-review-12873225) --- #### What Are G2 Users Discussing About SnapLogic Intelligent Integration Platform (IIP)? - [What is SnapLogic Intelligent Integration Platform (IIP) used for?](https://www.g2.com/discussions/what-is-snaplogic-intelligent-integration-platform-iip-used-for) - 1 comment ### 20. [Botpress](https://www.g2.com/products/botpress/reviews) Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. Botpress offers a complete platform for building, deploying, and managing AI-powered customer support experiences. Its AI-native helpdesk combines ticket management, routing, agent workspaces, analytics, and customer communication channels in a single system, allowing AI agents and human agents to collaborate seamlessly while preserving full conversation context. Organizations can either integrate it with existing platforms such as Zendesk, Intercom, and Freshdesk or use it as a standalone solution. For teams that want to build their own AI agents, Botpress provides Studio, a visual no-code builder with integrations, knowledge base connectivity, and multi-channel deployment. Technical teams can also use the Agent Development Kit (ADK), a code-first framework that provides full control over agent logic, integrations, and behavior. Botpress can handle the tickets that every other tool escalates, due to its deep history is AI agent infrastructure. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. Botpress works on top of any existing helpdesk as an overlay or as a fully standalone helpdesk. In 2025, Botpress raised a $25M Series B led by FRAMEWORK Ventures with participation from HubSpot, Deloitte, and Inovia, to accelerate platform growth and global adoption. The company continues to expand its ecosystem of tools, integrations, and prebuilt workflows, making it easier for businesses to adopt AI agents in real-world use cases. Botpress stands at the center of the shift from static chatbots to autonomous AI systems. By providing the infrastructure for safe, scalable, and production-ready agents, Botpress enables companies to transform how work gets done across customer-facing and internal processes. **Average Rating:** 4.5/5.0 **Total Reviews:** 413 **Who Is the Company Behind Botpress?** - **Seller:** [Botpress](https://www.g2.com/sellers/botpress) - **Company Website:** https://botpress.com - **Year Founded:** 2017 - **HQ Location:** Quebec, QC - **Twitter:** @getbotpress (2,651 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27121841 (115 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 74% Small-Business, 15% Mid-Market #### What Are Botpress's Pros and Cons? **Pros:** - Ease of Use (130 reviews) - Features (89 reviews) - Integrations (74 reviews) - Easy Integrations (72 reviews) - Intuitive (66 reviews) **Cons:** - Learning Curve (59 reviews) - Limited Features (32 reviews) - Missing Features (32 reviews) - Steep Learning Curve (30 reviews) - Poor Documentation (28 reviews) ### What Do G2 Reviewers Say About Botpress? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Botpress, enabling quick chatbot creation without coding skills. - Users appreciate the **workflow flexibility and extensive integrations** Botpress offers, enabling rapid AI-driven chatbot development. - Users find Botpress' **seamless integrations** with various tools significantly enhances chatbot adaptability and ease of implementation. - Users highlight the **easy integrations** of Botpress, allowing for seamless connections with various tools and platforms. - Users find Botpress's **intuitive interface** easy to navigate, simplifying chatbot creation even for non-technical users. **Cons:** - Users face a **steep learning curve** due to complex training setups and insufficient troubleshooting resources. - Users struggle with **limited features** in Botpress, hindering effective conversation management and user detail handling. - Users struggle with **missing features** in Botpress, particularly in conversation management and user detail handling. - Users find the **steep learning curve** of Botpress challenging, especially when customizing beyond basic functionalities. - Users express frustration over the **poor documentation** of Botpress, which complicates troubleshooting and learning processes. #### What Are Recent G2 Reviews of Botpress? **"[Easy-to-Use Chatbot Tool with Robust Features](https://www.g2.com/survey_responses/botpress-review-11408877)"** **Rating:** 5.0/5.0 stars *— Marcus H.* [Read full review](https://www.g2.com/survey_responses/botpress-review-11408877) --- **"[Easy-to-Use UI, Fast Publishing, and Helpful Search](https://www.g2.com/survey_responses/botpress-review-12674363)"** **Rating:** 4.5/5.0 stars *— Bence C.* [Read full review](https://www.g2.com/survey_responses/botpress-review-12674363) --- #### What Are G2 Users Discussing About Botpress? - [How do you use Botpress?](https://www.g2.com/discussions/how-do-you-use-botpress) - 2 comments - [Is Botpress open source?](https://www.g2.com/discussions/is-botpress-open-source) - 3 comments - [Is Botpress good?](https://www.g2.com/discussions/is-botpress-good) - 2 comments, 2 upvotes - [What language does Botpress use?](https://www.g2.com/discussions/what-language-does-botpress-use) - 2 comments ## What Is AI Agent Builders Software? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai) ## What Software Categories Are Similar to AI Agent Builders Software? - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) - [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) --- ## How Do You Choose the Right AI Agent Builders Software? ### What You Should Know About AI Agent Builders Software ### AI Agent Builders buying insights at a glance [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes. Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment. Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership. ### **Top 5 FAQs from software buyers:** - What features should I look for in the best AI agent builders? - How do AI agent builder tools connect with internal business systems? - What’s the difference between AI agent builder software and chatbot platforms? - How do AI agent builder platforms manage automation workflows and decision logic? - How long does it take to deploy AI agents using modern AI agent builders? G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Agent Builders on G2? Based on review volume in this category, these are the most-reviewed products: [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - Reviews: 625 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - Reviews: 98 - Satisfaction: 66 - Market Presence: 69 - G2 Score: 68 [Lindy](https://www.g2.com/products/lindy-lindy/reviews) - Reviews: 116 - Satisfaction: 79 - Market Presence: 55 - G2 Score: 67 [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) - Reviews: 18 - Satisfaction: 53 - Market Presence: 75 - G2 Score: 64 [Workato](https://www.g2.com/products/workato/reviews) - Reviews: 37 - Satisfaction: 64 - Market Presence: 54 - G2 Score: 59 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Agent Building Tools #### **Feedback Pros: What Users Consistently Appreciate** - **Low-code workflow builders enable rapid creation of AI-powered agents** - _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review - **Strong integrations with CRM, support platforms, and internal knowledge sources** - _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review - **Automation reduces repetitive support tasks and accelerates internal workflows** - _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review #### **Cons: Where Many Platforms Fall Short** - **Advanced workflow configuration can require technical knowledge or experimentation** - _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review - **Initial setup and integration planning may take longer than expected** - _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate - **Prompt tuning and agent logic refinement require ongoing monitoring** - _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review ### Expert Takeaway AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention. Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully. Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows. The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation. ### AI Agent Builders Software FAQs #### Can I build an AI agent on my own? Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code. Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems. However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows. #### Which AI tool is best for building AI agents and automation projects? Some of the strongest platforms for building AI agents and automation workflows include: - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes. - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks. - [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines. - [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications. - [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding. The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration. #### What’s the best no-code AI agent builder software for website chatbots? Several platforms allow teams to build conversational AI agents and deploy them to websites without coding. Here are some widely used options: - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels. - [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation. - [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code. - [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows. These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code. #### Which AI agent builder tools integrate with Slack and HubSpot? Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot. Examples include: - [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization. - [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment. These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools. #### Which AI agent builder platforms are best for workflow automation? Several AI agent builder platforms are designed specifically for workflow automation and process orchestration. Here are some of the most commonly used options: - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows. - [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks. - [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents. These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on March 16, 2026