# Vagaro Reviews **Vendor:** Vagaro **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 393 ## About Vagaro Vagaro is the #1 business management software built for professionals in the beauty, wellness, and fitness industries. Whether you're a solo professional, small business, or managing multiple locations, Vagaro provides everything you need to run and grow your business efficiently. Easily manage your schedule with customizable calendars and 24/7 online booking. Reduce no-shows with automated email and text reminders. Accept payments seamlessly using integrated POS tools, manage inventory in real time, and deliver a personalized client experience with detailed profiles, digital intake forms, and notes. Grow your brand with built-in marketing tools, including email and text campaigns, a customizable website, and exposure on the Vagaro Marketplace. Stay on top of performance with advanced reporting and payroll features. Plus, AI-powered tools help you create content, communicate with clients, and automate routine tasks. Join over 220,000 professionals who trust Vagaro to streamline operations, engage clients, and boost revenue—all from one powerful platform. ## Vagaro Pros & Cons **What users like:** - Users find Vagaro to be **easy and practical** , enhancing appointment management and client contact effortlessly. (167 reviews) - Users love the **easy scheduling and reminder notifications** for managing appointments efficiently through Vagaro. (90 reviews) - Users appreciate the **user-friendly interface and comprehensive tools** of Vagaro, enabling effective business management effortlessly. (70 reviews) - Users find Vagaro's **booking ease** valuable, enabling clients to easily schedule appointments and make payments online. (68 reviews) - Users value the **easy online booking** process with customizable add-ons, enhancing client experience and scheduling efficiency. (65 reviews) - Users love the **convenient appointment management** features that simplify scheduling and enhance client communication. (63 reviews) - Simple (62 reviews) - Users value the **knowledgeable customer support** and the effective management tools provided by Vagaro. (61 reviews) - Users value the **readiness and availability of customer support** , appreciating knowledgeable and patient representatives for assistance. (59 reviews) - Client Management (47 reviews) **What users dislike:** - Users find several **missing features** in Vagaro, impacting usability and motivating staff to seek alternatives. (47 reviews) - Users find the **limited features** of Vagaro restrictive, especially in managing multiple bookings and service offerings. (40 reviews) - Users struggle with **poor usability** , finding the platform complicated and overwhelming for their business needs. (40 reviews) - Users express dissatisfaction with Vagaro's **lack of features** , noting limitations that can impair their overall experience. (37 reviews) - Users experience **app issues** with connectivity, multiple store setups, ads, and client login problems. (32 reviews) - Users find Vagaro to be **expensive** , particularly due to high fees and costs for basic features that should be included. (28 reviews) - Limited Customization (25 reviews) - App Limitations (23 reviews) - Scheduling Issues (23 reviews) - Users experience **booking issues** with appointment management and unexpected fees, affecting overall satisfaction with Vagaro. (22 reviews) ## Vagaro Reviews ### 1. 0wner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** April 08, 2026 **What do you like best about Vagaro?** It makes daily operations much smoother by combining: Online booking 24/7, so clients can schedule anytime without calling Automated reminders, which help reduce no-shows Integrated payments & POS, making checkout quick and professional Client management (CRM), where you can track history, notes, and preferences Marketing tools, like email/text campaigns and promotions Overall, it saves time, keeps the schedule organized, and enhances the client experience—which is key for growing and maintaining a successful aesthetic practice like yours. **What do you dislike about Vagaro?** Extra fees add up – Many features (text marketing, forms, add-ons) require additional paid upgrades, which can become expensive over time. User interface can feel cluttered – There are so many features that sometimes it’s not very intuitive, especially for new staff. Limited customization – Booking pages and forms don’t always allow full branding or flexibility for a medspa’s specific needs. Customer support can be inconsistent – Response times and quality of help may vary. Reporting limitations – Some reports are not as detailed or customizable as you might want for tracking performance or revenue. Overall, it’s a powerful platform, but it can feel a bit rigid and costly when you want to fully tailor it to your business. **What problems is Vagaro solving and how is that benefiting you?** What problems is Vagaro solving and how is that benefiting you? Vagaro helps solve the challenge of managing multiple aspects of a business in one place, including scheduling, client communication, payments, and marketing. It reduces the need for manual booking and constant phone calls by allowing clients to book online, which saves time and improves efficiency. Automated reminders help minimize no-shows, and having client history and notes in one system enhances personalized care. Overall, it streamlines daily operations, improves organization, and allows me to focus more on delivering quality services and growing my business. **Official Response from Phoebe Vagaro:** > First of all, thanks for being a part of Vagaro! We appreciate you taking the time to share such detailed feedback. We’re glad to hear that platform helps keep your schedule organized, and enhances your clients' experiences – that's exactly what we aim for! Regarding your notes about extra fees, interface navigation, and feature customization, we completely understand where you’re coming from. Our Support team is happy to review your current pricing and feature setup to ensure you’re getting the full value of what you’re paying for. And if you feel like you’re having trouble with navigation, we’d love to offer you a complimentary one-on-one session to help you get even more from Vagaro. During the session, we can walk you through features, share tips and tricks, and show you ways to streamline your workflow. You can book a General One-on-One session under Training and Membership at mysite.vagaro.com/vagarouniversity using the promo code COMMUNITY. Thank you again for your thoughtful feedback – we look forward to supporting you further! ### 2. Help desk **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** February 13, 2026 **What do you like best about Vagaro?** I like that it’s live person to help when I call. One time, I had a credit card processing question where a client didn’t show for her appt and I want to charge her card on file. The first rep wasn’t able to articulate and assist. The manager stepped in and was able to articulate the limitation of the system and advised a solution to my issue and offer additional tips **What do you dislike about Vagaro?** I don’t like that customers have to tap and pay each time after their service. When it was Schedulicity, the system allowed a bypass of the card tap **What problems is Vagaro solving and how is that benefiting you?** I like that it’s live person to help when I call. One time, I had a credit card processing question where a client didn’t show for her appt and I want to charge her card on file. The first rep wasn’t able to articulate and assist. The manager stepped in and was able to articulate the limitation of the system and advised a solution to my issue and offer additional tips **Official Response from Neomi Allen:** > Thank you so much for sharing this thoughtful feedback — we really appreciate you highlighting your experience with our live support team. It’s great to hear that when things needed a deeper explanation, our manager was able to step in, clarify the system limitations, and offer a workable solution plus extra tips. That’s exactly the level of support we aim for. Regarding the tap-to-pay process, we understand how workflow differences from other platforms can take some adjusting. If you’d like to explore any available settings or alternative payment workflows that might better fit your business style, we’d be happy to walk through those options with you. Feel free to reach out anytime at support@vagaro.com, and we’ll gladly assist. ### 3. I love the inventory/PO functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia D. | Owner/Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Vagaro?** I love that after spending a lot of time organizing my inventory (making sure it's correct and up to date) that when I create a PO and mark it as received, the inventory item quantities update as well. This is how it's supposed to work! **What do you dislike about Vagaro?** That I have to always make sure I hit "Refresh" to update the screen. I feel like since it's an online platform that it should be able to update in real time, but the tech behind that is not my forte so maybe I'm wrong. **What problems is Vagaro solving and how is that benefiting you?** It's keeping up with the inventory, saving me at least an hour or two per week when I need to order more stock. It does a lot more than that, but the inventory issue was my nightmare for too long, so I really appreciate that I have found what I need in a program I'm already using to sell, order and keep track of that inventory. **Official Response from Neomi Allen:** > Thank you for the great feedback! We’re so glad to hear the inventory and PO workflow is working exactly as expected and saving you hours each week — that’s a huge win. We also appreciate your feedback on the calendar, We are working towards a new release for the calendar to improve the overall experience. Feedback like this helps us continue improving how seamless and responsive the platform feels. Thanks for being part of the Vagaro community! ### 4. Game Changer for Alterations Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** January 29, 2026 **What do you like best about Vagaro?** Vagaro has been a game-changer for my alterations business and my handmade crafts shop. The appointment calendar makes scheduling and staying organized effortless, and having my website connected in the same place keeps everything looking professional and easy for clients to use. I also love being able to offer custom-ordered handmade items through the online store—customers can browse, request, and order without the back-and-forth. The ability to issue invoices and accept payments easily, all in one platform, has been huge—it’s streamlined my workflow, and it’s saved me over $1,000 over the past year. If you need booking, a website, online selling, and invoicing/payments all in one place, I highly recommend Vagaro! **What do you dislike about Vagaro?** Not being able to list my Business type as Tailoring/Alterations **What problems is Vagaro solving and how is that benefiting you?** Having 1 platform that handles appointments, invoicing, payments, and my website. **Official Response from Neomi Allen:** > Thank you so much for sharing such a thoughtful review! We love hearing how Vagaro has helped streamline your alterations business and handmade crafts shop—from scheduling and invoicing to online selling and payments all in one place. Saving time and over $1,000 in a year is exactly the kind of impact we aim to provide. We also appreciate your feedback regarding the business type options. That insight is valuable, and we’ll be sure to pass it along to our team as we continue expanding and improving category listings to better support businesses like yours. Thanks again for recommending Vagaro and for being part of our community—we’re excited to continue supporting your growth! ### 5. I’ve been really enjoying using Vagaro so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** December 18, 2025 **What do you like best about Vagaro?** The software is super user-friendly and gives you a lot of flexibility to build exactly what you need for your business. It’s not overly expensive pricing really depends on the add-ons you choose, which I like because you’re not forced to pay for features you won’t use. You can start simple, work with what fits your operation, and add tools as you grow. Nothing feels unnecessary or overcomplicated, which is huge when you’re running a business and need things to just work. Overall, it’s been a solid investment and a great platform for scheduling, payments, and client management. **What do you dislike about Vagaro?** One small downside is the learning curve at the beginning, especially when you’re figuring out how everything looks and functions from the client’s side. That said, this feels more like part of the setup and learning process rather than an issue with the software itself. Once you get familiar with it, everything runs smoothly. **What problems is Vagaro solving and how is that benefiting you?** One concern I’ve had is receiving messages that appear to come from Vagaro representatives directly through the software’s business messaging system. When I asked about this, even someone training me on the platform wasn’t fully aware of how those messages are generated. It made me pause and double-check legitimacy, simply from a security and scam-prevention standpoint. That said, this seems more related to communication clarity than the software’s actual functionality. With better transparency around official messaging and reps, this would be easily resolved. Overall, Vagaro is still a strong platform it just requires some initial learning and due diligence on the business owner’s end. **Official Response from Neomi Allen:** > Thank you so much for your detailed and thoughtful review! We’re happy to hear Vagaro’s flexibility, pricing options, and core tools are supporting your business. We appreciate your feedback around the learning curve and messaging clarity—it helps us continue improving. If you’d like extra guidance, we offer a free one-on-one session at https://mysite.vagaro.com/vagarouniversity using code COMMUNITY. ### 6. Everything I need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 23, 2026 **What do you like best about Vagaro?** I like all the features included in vagaro. The pos system, the forms, especially marketting. the daily deals and advertising your business on vagaro's website/app **What do you dislike about Vagaro?** 1.when i was looking to link quickbooks with vagaro i was under the impression that I would get quickbooks through vagaro and not have to already had have QuickBooks. 2.Having to choose between capturing credit card or deposits. we should be able to assign deposits to certain services and also capture a credit card. 3. Being able to access checkout and charge like square, because sometimes i do events where i dont have to make a client portall 4. being able to send invoices like paypal, also for events where i'm hired out and i don't have a specific service that i charge for. **What problems is Vagaro solving and how is that benefiting you?** I feel like it makes my life simpler and it's really organized. i like that they made a 1099 for me. **Official Response from Phoebe Vagaro:** > First of all, thank you for being a part of Vagaro! We’re glad to hear you’re enjoying the marketing features as well as the organization the app provides. We’d love to take the opportunity to tackle some of the valuable feedback you’ve taken the time to share with us. QuickBooks has its own subscription model and is not included in Vagaro’s integration service. You can always export your reports without needing to integrate with QuickBooks through the Reports section of the app. We understand how important it is to protect your time and schedule. Capturing a credit card helps safeguard against no-shows and cancellations, allowing you to manually charge the card after the appointment window. Taking a deposit on the other hand, allows you require either a flat amount or a percentage upfront to secure the time slot, and it still captures the customer’s credit card details. Regarding accessing checkout without creating a client portal, as well as sending invoices without attaching it to a service, we’ve gone ahead and passed your notes along to the team to look into. Thank you for sharing these insights! ### 7. Smooth Transition from Schedulicity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** November 12, 2025 **What do you like best about Vagaro?** It is easy to set up services and classes, and then add them to the calendar. I've been able to get my clients used to it fairly quickly. I feel they did a good job transitioning the Schedulicity people over. They were at a disadvantage because I was really happy with Schedulicity, but they made me a believer that Vagaro could meet my needs. **What do you dislike about Vagaro?** The only thing I really miss is the ability to send messages easily from the classes. I would rather there be a bucket for attendees instead of having to edit the class to see the roster. In Schedulicity, I could open the class, view the roster, and then send the group content they need to know for class. That feature was something I used quite often, and it was included in my monthly fee. Those features cost extra in Vagaro, so it requires more manual work. At this time, it is cost-prohibitive to add those extra expenses. Hopefully, one option will present itself to make it work more easily. **What problems is Vagaro solving and how is that benefiting you?** Vagaro allows people to find me and book a service or class without me having to be part of the process. I like that there is a public listing that I can share with my clients without having to have a website. In the future, I am considering adding a website. **Official Response from Neomi Allen:** > Thank you so much for sharing your experience and for giving Vagaro a chance after coming from a system you were already happy with! We’re thrilled to hear that the transition from Schedulicity went smoothly and that your clients were able to adapt quickly. It’s great to know that setting up services and classes has been easy and that Vagaro is meeting your scheduling needs. I really appreciate your feedback about messaging directly from classes. Having a quick way to view the roster and communicate with attendees is definitely valuable, especially when you rely on it for sharing class details. While some of those advanced communication tools are part of our add-on features, your note about the workflow and cost considerations is extremely helpful. Feedback like yours is what guides our ongoing improvements. I’m glad to hear that Vagaro is helping you stay visible to clients and allowing them to book without extra work on your end. Whenever you're ready to expand with a website, we’ll be here to support you. Thanks again for taking the time to leave such thoughtful feedback! ### 8. Great Software for organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 13, 2026 **What do you like best about Vagaro?** I like the multiple features and options when it comes to scheduling, credit card deposits, calendar merging features, organizing my business. **What do you dislike about Vagaro?** What I dislike about Vagaro: What I dislike most is paying a monthly subscription to drive clients to my website, only for those clients to then be shown other salons in my area that are also paying for the same platform. I appreciate the features Vagaro offers, but this creates a frustrating experience for business owners trying to build their own brand and customer base. In the future, this may lead me to consider other platforms, such as GoHighLevel, that offer a more personalized experience without requiring me to build a separate website. **What problems is Vagaro solving and how is that benefiting you?** keeping my schedule organized and processing payments with out have a physical device **Official Response from Phoebe Vagaro:** > Thank you for sharing your feedback! We’re glad Vagaro is helping you stay organized and manage payments seamlessly. We also understand your concerns about the marketplace exposure and how it impacts building your own brand. Your input is invaluable, and we’re always looking for ways to improve the platform and provide a better experience for business owners like you. If you're interested in learning about our marketing features to help expand your business further, we'd love to offer you a complimentary private session with one of our experts. You can go to mysite.vagaro.com/vagarouniversity to book your General One-on-One session under Training and Membership, using the promo code COMMUNITY. Happy booking! ### 9. very easy to navigate and use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** November 07, 2025 **What do you like best about Vagaro?** very user friendly. covers all my needs for my business. very few glitches **What do you dislike about Vagaro?** The calendar layout. It is very hard to distinguish between the lines, especially if you're looking at a week view. It would be great to have a thick line (Horizontal) for the each hour line mark, slightly thinner for 30 minute line mark and then the thin for 15 min line mark. Then have the days of the week slightly different. ie: Monday lighter, Tuesday shaded slightly, Wednesday lighter, etc. Also it would be nice when looking at 2 or more employee calendars that there would be and thick solid line (Vertical) between the week view calendars, so that you can see when one employees week ends and the other begins. it all runs into each other. ie: when trying to schedule a couples appt with 2 employees, is very hard to distinguish between (let's) Fridays schedule for both. It all just blends into each other. **What problems is Vagaro solving and how is that benefiting you?** online booking and scheduling and the ease of purchasing gift certificates **Official Response from Neomi Allen:** > Thank you for taking the time to share such detailed feedback! We completely understand how a clearer calendar layout—like thicker hour lines, varying shading for days, and solid dividers between employee schedules—would make it much easier to manage multiple employees and schedule appointments like couples services. We’ll be submitting your suggestions as a feature request, as feedback like yours plays a key role in helping us improve Vagaro and make the software more intuitive and user-friendly for all our customers. ### 10. The best system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics **Reviewed Date:** October 31, 2025 **What do you like best about Vagaro?** I love how Vagaro keeps everything organized in one place — appointments, client notes, payments, and reminders. The automated texts and emails save me a lot of time, and the professional look of the booking system makes a great impression on clients. It really helps my business run smoothly and feel more professional. **What do you dislike about Vagaro?** Sometimes the system feels a bit complicated at first, especially when setting up services and forms. There’s a learning curve, and a few features could be more intuitive. Also, clients sometimes get confused because they need to create a Vagaro account to book. But once everything is set up, it works great overall. **What problems is Vagaro solving and how is that benefiting you?** Vagaro helps me stay organized and save time by managing all my bookings, payments, and client information in one system. The automated reminders reduce no-shows, and the online booking makes it easy for clients to schedule anytime. It really helps my business run smoothly and lets me focus more on giving my clients a better experience instead of dealing with scheduling issues. **Official Response from Tresha Bornales:** > Thank you for sharing your detailed feedback! We’re so glad to hear Vagaro helps keep your business organized and running smoothly while saving time with automated reminders and online booking. We understand that there can be a learning curve when setting up services and forms, and our 24/7 support team is always available to help make the setup process easier. We appreciate your thoughtful review and continued support! ### 11. Vagaro has been user friendly for both the business and the customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** May 12, 2026 **What do you like best about Vagaro?** The program is well thought out to include required parameters for client bookings to include a credit card on file, no-show tracking, and text message reminders. The back end is also user friendly for setting up service menus and inventory tracking. **What do you dislike about Vagaro?** I do wish that the customer reviews were integrated with Google somehow. **What problems is Vagaro solving and how is that benefiting you?** n/a **Official Response from Phoebe Vagaro:** > Thank you so much for your thoughtful review! We’re thrilled to hear that Vagaro has been user friendly for both your business and your customers, and that features like credit cards on file, no-show tracking, reminders, inventory, and menu setup have been helpful for you. 😊 We also appreciate your feedback about Google review integration. Suggestions like yours help us continue improving the platform and we welcome you to vote on or submit a feature request so our tram can take a look: https://feedback.vagaro.com/forums/915991-feature-requests Thanks again for your feedback! ### 12. Transformed My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 21, 2026 **What do you like best about Vagaro?** Vagaro allows me to fully operate in my zone of holistic wellness. I can focus on client care, program development, and growth while the system manages bookings, packages, retail, and automation behind the scenes. **What do you dislike about Vagaro?** Square & Vagaro don't sync automatically. I have to choose one or the other. Vagaro does not offer a full banking service like Square (Block) **What problems is Vagaro solving and how is that benefiting you?** Vagaro solves the problem of fragmented systems by putting scheduling, payments, packages, and retail in one place. It benefits me by giving my programs a scalable digital platform to grow without overwhelming my operations. **Official Response from Phoebe Vagaro:** > Thank you so much for sharing your experience. We’re thrilled to hear that Vagaro is helping you focus on clients, program development, and growth! We’ve passed your feedback about integrations and banking options to the team. We’re always looking for ways to make the platform even more seamless. Happy booking! ### 13. Booking 2 years out! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 16, 2026 **What do you like best about Vagaro?** The user interface is very simple, and online booking is a breeze for clients. **What do you dislike about Vagaro?** Nothing so far. I love everything about Vagaro! **What problems is Vagaro solving and how is that benefiting you?** I currently do not have a receptionist, and with Vagaro I really don't need one. Online booking for my clients is very easy. Vagaro fills in my waitlist clients, and sends out notifications for me, and reminders for me. **Official Response from Phoebe Vagaro:** > We’re so glad to hear Vagaro has made booking simple for both you and your clients, and that features like online booking, waitlist management, and automated reminders are helping streamline your business. Thank you for sharing this – happy booking! ### 14. Great and inexpensive software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 13, 2026 **What do you like best about Vagaro?** It's easy to use and being the only employee at our gym it does everything for me. **What do you dislike about Vagaro?** It's not always easy for customers to update their credit card information and sometimes when they do it doesn't always update on my side. **What problems is Vagaro solving and how is that benefiting you?** Mostly billing, auto-pay and taxes help a lot. Being able to run reports is a big help. **Official Response from Phoebe Vagaro:** > Thanks so much for sharing your experience! We’re glad to hear Vagaro has been easy to use and is helping you manage everything from billing and auto-pay to taxes and reporting. We also appreciate your feedback regarding customers updating their credit card information. That insight is helpful, and we’re always working to improve and refine the platform experience to make processes like this as seamless as possible. Thanks again for being part of Vagaro and for taking the time to leave a review! ### 15. Vagaro improved client accessibility! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** February 17, 2026 **What do you like best about Vagaro?** Vagaro is much better than the previous booking system that I used. Clients report being better able to book appointments and it my colleagues also have no issues using the platform. The previous platform we used was too complex. **What do you dislike about Vagaro?** There isn't much that I don't like about Vagaro. **What problems is Vagaro solving and how is that benefiting you?** Any time that we have had an issue, the Vagaro support team is incredibly helpful! They are always open to suggestions for software development and have made most of the changes we have sought. **Official Response from Neomi Allen:** > Thank you so much for your feedback! We're thrilled to hear Vagaro has made booking easier for your clients and simpler for your team. We’re especially glad our support team could assist whenever needed. Your suggestions help us continue improving the platform, and we truly appreciate you taking the time to share your experience. ### 16. Vagaro has changed the way I do business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching **Reviewed Date:** February 23, 2026 **What do you like best about Vagaro?** What I like best about this system is it's ease to upload your products and services and the ease of checking out customers! **What do you dislike about Vagaro?** At this time, I don't have any dislikes at all **What problems is Vagaro solving and how is that benefiting you?** I've been so busy doing business - I haven't paid any attentions to to the improvements that are coming - because right now - t hs prove to be the driving force for me getting started **Official Response from Phoebe Vagaro:** > First of all, thanks so much for your lovely feedback. We couldn’t be happier to be the driving force to get you started and we are excited to be part of your business journey! ### 17. Vagaro is easy to use and offers so much for small businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 28, 2026 **What do you like best about Vagaro?** Honestly I like everything i have used that they offer. For example the livestream, Vagaro Connect, marketing, and much more. **What do you dislike about Vagaro?** There is nothing about Vagaro I dislike. **What problems is Vagaro solving and how is that benefiting you?** I have had a one account issue but the issue was handled in prompt fashion by their team. I would say their customer service is like no other, very friendly, knowledgable, and great communication. **Official Response from Phoebe Vagaro:** > First of all, thanks for being a part of Vagaro. We’re happy to hear you’re enjoying some of the features and the Support team was able to handle your inquiry in prompt fashion! The team is always just an email or a phone call away if you find yourself needing help with anything else. Happy booking! ### 18. Great Transition. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 02, 2026 **What do you like best about Vagaro?** Vagaro made it is transition from my old service booking system. **What do you dislike about Vagaro?** So far, I am satisfied with the platform. No complaints. **What problems is Vagaro solving and how is that benefiting you?** I am able to accommodate the different aspects of my business all in one place, instead of paying for multiple platforms. **Official Response from Phoebe Vagaro:** > Thank you for sharing your feedback. We’re glad to hear the transition to Vagaro was smooth and that having everything in one place is making a difference for your business – that’s exactly what we aim for! ### 19. Vagaro is the 1st platform that I've used for administrative purposes & I couldn't be happier. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 07, 2026 **What do you like best about Vagaro?** I like all of the features that Vagaro has on their website to help you to run your business successfully all on one platform. **What do you dislike about Vagaro?** Vagaro can sometimes feel like a labyrinth with all of the navigation tabs. Then again, I've only been using Vagaro for less than a week. **What problems is Vagaro solving and how is that benefiting you?** Vagaro extended my onboarding profile until I received my Employee Identification Number (EIN) in the mail. This allowed me to preceed my onboarding profile where I left off rather than starting over. **Official Response from Neomi Allen:** > Thank you for your detailed feedback! We’re glad Vagaro’s all-in-one features and onboarding flexibility helped make getting started easier. As you continue using the system, our team is here to support you every step of the way. ### 20. Have used Vagaro for over 6 years would refer product to friends and colleagues. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 26, 2026 **What do you like best about Vagaro?** The technical support given when you can't figure out a service or class menu. **What do you dislike about Vagaro?** Sometimes the price can be a bit expensive for extra services or campaigns. **What problems is Vagaro solving and how is that benefiting you?** How to reach more clients and to build a better site. **Official Response from Phoebe Vagaro:** > First of all, thanks so much for being a part of Vagaro for over 6 years and for recommending us to your friends and colleagues! We’re thrilled to hear that our technical support has been helpful in navigating services and class menus. Regarding pricing, we completely understand your concerns. We’re always happy to review your pricing along with an overview of your current features. Our team can make sure you’re getting the full value from your subscription and help identify ways to maximize your investment – simply contact support@vagaro.com or call 925-464-1932 Ext. 2 and the team can assist. We appreciate your feedback and continued support! ### 21. Great Service and Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 09, 2026 **What do you like best about Vagaro?** Great value for the money, Attentive and support staff and the ease of contacting them and having the problem resolve **What do you dislike about Vagaro?** Haven't found any downside over my 4 years of using them **What problems is Vagaro solving and how is that benefiting you?** I am not good with tech so for adding services, updating my site and just simple things I call Vagaro and alway found them very pleasant in helping me **Official Response from Neomi Allen:** > Thank you so much for your kind words and for being with Vagaro for four years! We’re thrilled to hear that you’ve found great value in the platform and that our Support Team has been attentive and easy to reach when you need assistance. Providing quick, pleasant, and effective support is something we truly prioritize. It’s especially meaningful to know that we’ve been able to help with adding services, updating your site, and navigating the technical side of things. Our goal is to make managing your business feel simple and stress-free, no matter your level of tech experience. We truly appreciate your continued trust and being a valued part of the Vagaro community! ### 22. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 03, 2026 **What do you like best about Vagaro?** I like the ease of use and the many options an integrations. **What do you dislike about Vagaro?** Could have separate rules for no shows and cancelations instead of lumping them together. **What problems is Vagaro solving and how is that benefiting you?** Making it easy to do business. **Official Response from Phoebe Vagaro:** > We’re thrilled to hear you're finding Vagaro easy to use and are enjoying the integrations. We also appreciate your suggestion about separate rules for no-shows and cancellations – it’s great input as we continue to enhance the platform! You're always welcome to submit ideas here or vote for others: https://feedback.vagaro.com/forums/915991-feature-requests Happy booking! ### 23. I love Vagaro, I confidently recommend Vagaro to my friends and classmates in college. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 25, 2026 **What do you like best about Vagaro?** Ease platform to use with all business need features as well as the support team is always impressive support. **What do you dislike about Vagaro?** Good question, I would say just the waiting time for calling Vagaro Support Team. **What problems is Vagaro solving and how is that benefiting you?** The online schedule, the online cart and the gift card features. **Official Response from Phoebe Vagaro:** > Thank you for recommending Vagaro to friends and classmates. We’re glad to hear you’re enjoying the online schedule and shopping cart, as well as the gift card features. We’ve relayed your feedback about the waiting time for calling the Support team. Your input truly helps drive our continuous improvement. Happy booking! ### 24. Accurate , organized and professional booking plataform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** March 26, 2026 **What do you like best about Vagaro?** tracking appoitments, booking and registering existing and new costumers. **What do you dislike about Vagaro?** nothing at this moment, everthing is good for now. **What problems is Vagaro solving and how is that benefiting you?** avoiding double booking. easy to manage the plataform. **Official Response from Phoebe Vagaro:** > Thank you for sharing your experience. We’re thrilled to hear Vagaro is helping you stay organized, avoid double bookings, and manage your clients easily. Happy to support businesses like yours! ### 25. Don't hesitate, this is an amazing system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts **Reviewed Date:** February 04, 2026 **What do you like best about Vagaro?** I really love automated forms and making it easy for clients to reach us via digital forms **What do you dislike about Vagaro?** Vagaro is often updating so when there is something I don't like it tends to be resolved thru updates **What problems is Vagaro solving and how is that benefiting you?** saves paper! love that I can create marketing emails and digital automations **Official Response from Neomi Allen:** > Thank you for sharing your experience! We’re thrilled to hear that Vagaro’s automated forms and digital tools are making it easier for your clients to connect with you, and that our marketing and automation features are helping you save paper. We appreciate your patience with updates and are glad they’ve been resolving any issues quickly. Your feedback means a lot! ### 26. Vagaro offers many resources and tool for effective business management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 07, 2026 **What do you like best about Vagaro?** Vagaro offers many resources and tool for effective business management. They have 24/7 customer support to provide help with the use of their features. **What do you dislike about Vagaro?** I do not have any dislikes at this time. **What problems is Vagaro solving and how is that benefiting you?** They are helping with communication and payment options for business customers. **Official Response from Neomi Allen:** > Thank you for sharing your thoughtful feedback! We’re so glad to hear that Vagaro’s business management tools and resources are supporting your operations. Providing 24/7 customer support is something we take pride in, and it’s great to know our team has been there for you when needed. It’s also wonderful to hear that our communication and payment features are benefiting both you and your customers. Helping businesses streamline these essential processes is exactly what we strive for. We truly appreciate you being part of the Vagaro community! ### 27. Effective and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 22, 2026 **What do you like best about Vagaro?** how user friendly the application is. And being able to store contacts **What do you dislike about Vagaro?** there is not an app for the mac book and that you have to create a login to write a review **What problems is Vagaro solving and how is that benefiting you?** intake forms **Official Response from Phoebe Vagaro:** > Thank you for sharing your experience. We’re glad to hear you’re finding the app to be user friendly and are benefitting from the intake forms. We currently don’t offer an app for MacBooks but will pass your feedback along to the team for future improvements. Happy booking! ### 28. Great product easy to use and you get a lot for your money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 28, 2026 **What do you like best about Vagaro?** Everything, not a single thing, does everything for you. **What do you dislike about Vagaro?** Can't find a single thing that I dislike about Vagaro. **What problems is Vagaro solving and how is that benefiting you?** Gives me a running total of all my customers and totals out the week for me. does the things that took me a long time to do. **Official Response from Neomi Allen:** > Thank you so much for the kind words! We’re thrilled to hear that Vagaro makes running your business easier and saves you time by handling tasks that used to take much longer. Having clear weekly totals and customer tracking is exactly what we aim to provide, so it’s great to know it’s working well for you. We truly appreciate you taking the time to share your experience on G2! ### 29. Vagaro is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn H. | Owner of Skin Care With Dawn, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Vagaro?** The platform is user-friendly, professional, and makes scheduling, client management, payments, and marketing incredibly seamless **What do you dislike about Vagaro?** Sometimes goes down and doesn't have all the latest upgrades **What problems is Vagaro solving and how is that benefiting you?** I haven't had any issues in a while but when I did customer service was right on it. **Official Response from Neomi Allen:** > Thank you for sharing your experience! We’re glad to hear that Vagaro has been a game changer for you and that the platform’s ease of use has helped simplify scheduling, client management, payments, and marketing. We appreciate your feedback regarding occasional downtime and feature updates. Reliability and ongoing improvements are a top priority for us, and insights like yours help guide that process. It’s also great to hear that when you did need support, our customer service team was able to step in quickly. Thanks again for your review and for being part of the Vagaro community! ### 30. very easy to use and understand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics **Reviewed Date:** February 09, 2026 **What do you like best about Vagaro?** I like the simplicity of the use, and if you have a question, it is easy to find the answer. **What do you dislike about Vagaro?** so far there is nothing I dislike about the program **What problems is Vagaro solving and how is that benefiting you?** Helping me schedule, take payments and deposits eailsy **Official Response from Neomi Allen:** > Thank you for your wonderful feedback! We’re so happy to hear that you find Vagaro easy to use and simple to navigate. Making answers easy to find and keeping the platform intuitive is something we work hard on, so it’s great to know that’s been your experience. It’s also fantastic to hear that scheduling, payments, and deposits have become easier for you. Streamlining those day-to-day tasks is exactly what we aim to do so you can focus more on your business and clients. We truly appreciate you sharing your experience and being part of the Vagaro community! ### 31. Excellent platform to streamline my business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** February 04, 2026 **What do you like best about Vagaro?** That I can schedule and document on same program. That the clients can be notified from my wait list and schedule on their own. **What do you dislike about Vagaro?** That clients much list each day individually that they want to be on the waitlist vs just being added to the waitlist and automatically being notified of every cancellation **What problems is Vagaro solving and how is that benefiting you?** have not helped yet with the wait list issue which is a big complaint. They are very responsive and helpful with technical challenges **Official Response from Neomi Allen:** > Thank you for your detailed feedback! We’re glad to hear that Vagaro is helping you manage scheduling, documentation, and client notifications efficiently. We completely understand your concern about the waitlist process and how it could be more seamless. We truly appreciate your insight and will pass this along to our team as we continue to explore ways to improve the waitlist experience. It’s great to hear that our support team has been responsive and helpful with technical challenges, and we’re here to assist with any questions you have in the meantime. ### 32. Love Vagaro and there customer service is outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics **Reviewed Date:** February 03, 2026 **What do you like best about Vagaro?** Easy to learn how to use and navigate. It send reminders and that’s one thing I don’t have to think about, **What do you dislike about Vagaro?** When adding in products to the system sometimes it’s doesn’t allow. **What problems is Vagaro solving and how is that benefiting you?** Haven’t had any problems that needed solved. **Official Response from Neomi Allen:** > Thank you so much for the love! We’re thrilled to hear our customer service has stood out and that Vagaro’s ease of use and automated reminders are helping take things off your plate—that’s exactly what we aim for. Thanks again for sharing your experience and for being part of the Vagaro community! ### 33. Great for Health & Wellness businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** January 11, 2026 **What do you like best about Vagaro?** It has customizable and buildable features for your business. **What do you dislike about Vagaro?** I wish connecting your domain were simpler. There shouldn't be a fee to use your website if you spend past a certain amount per month. **What problems is Vagaro solving and how is that benefiting you?** I have access to SOAP notes rather than doing my own from an outside source. **Official Response from Neomi Allen:** > Thank you for sharing your experience! We’re glad to hear the customizable features and built-in SOAP notes are making a positive impact on your day-to-day workflow. We also appreciate your honest feedback around domain connections and website pricing—insight like this helps our team continue improving the platform and overall experience for businesses like yours! ### 34. Vagaro has been amazing for my spa! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** April 22, 2026 **What do you like best about Vagaro?** How easy it is for me to use the platform **What do you dislike about Vagaro?** That they don't have a debit card associated with your business account to use money right away without fees **What problems is Vagaro solving and how is that benefiting you?** Maintain my client list easy and effectively **Official Response from Phoebe Vagaro:** > hank you for your feedback and for sharing your experience! We’re glad to hear Vagaro has been easy to use and helpful for managing your client list effectively. That’s exactly what we aim for. We also appreciate your note about a debit card option. While that isn’t currently available, we understand the value of faster access to funds and continue to evaluate improvements in this area. Thank you again for sharing your feedback. ### 35. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 15, 2025 **What do you like best about Vagaro?** I love the flexibility to create customized packages for clients in the moment of consultation no need to have packages pre created on the menu everyone has different needs when it comes to skin. **What do you dislike about Vagaro?** form builder I wish it was easier to create forms **What problems is Vagaro solving and how is that benefiting you?** I dont need a different point of sales everything is integrated also deducts treatments from the packages **Official Response from Neomi Allen:** > Thank you so much for sharing your experience! We’re thrilled to hear you love the flexibility Vagaro offers with creating customized packages and that our all-in-one platform is helping streamline your business. We also appreciate your feedback on the form builder—our team is always looking for ways to make features easier and more intuitive, so suggestions like yours are very helpful. We’re glad Vagaro is making managing treatments and packages simpler for you, and we hope to continue supporting your business growth! ### 36. Vagaro user for over a year **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** September 20, 2025 **What do you like best about Vagaro?** I ve been seaching the best platform for my beauty studio and ended up with vagaro More than a year ago! It was a good choice and i am very satisfied! Everything i need and even more. a lot of function which i still never used. In my opinion if yopi choose vagaro it is an extra marketing for your place because some times client just found as on Vagaro and made an appointment right away! Not very often but its deffinetly a bonus! **What do you dislike about Vagaro?** I like an everything about Vagaro for now **What problems is Vagaro solving and how is that benefiting you?** i highly appreciatehowquick and easy to confirm clients with vagaro **Official Response from Tresha Bornales:** > We’re so glad you chose Vagaro for your beauty studio and have been satisfied for over a year! 💜 It’s wonderful that the platform has given you everything you need (and more), plus the bonus of new clients finding you through Vagaro. We’re happy to hear that confirming clients has been quick and easy! ### 37. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** May 07, 2026 **What do you like best about Vagaro?** Just being there and helping people with the sales Ans helping people **What do you dislike about Vagaro?** The updates and not being able to find stuff **What problems is Vagaro solving and how is that benefiting you?** It is helping my business **Official Response from Phoebe Vagaro:** > Thank you for sharing your feedback! We’re glad to hear you’ve had a positive experience overall and that Vagaro has been helpful for supporting your business and sales. We also appreciate you mentioning the challenges around updates and finding certain features. Creating a seamless experience with usage and navigation is important to us, and feedback like yours helps our team continue improving the platform experience. If you are interested in learning about useful best practices and tips to improve navigation, we’d love to offer you a complimentary private session with one of our experts. You can book your session through Vagaro University under “Training and Membership” using the promo code COMMUNITY. Thanks again for your feedback. Happy booking! ### 38. Vagaro has been an amazing tool with its updated software features along a community of businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics **Reviewed Date:** February 10, 2026 **What do you like best about Vagaro?** the software with all the integrations and tools **What do you dislike about Vagaro?** I have not come across any issues at this point of my work on the platform **What problems is Vagaro solving and how is that benefiting you?** booking, marketing, constant contact with customers, deals **Official Response from Neomi Allen:** > We’re so glad to hear Vagaro is making a difference for your business! It’s great to know the software, integrations, and tools are helping with booking, marketing, and staying connected with your customers. Thank you for sharing your experience—we love supporting businesses like yours and are excited to continue helping you grow! ### 39. clinic manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** March 04, 2026 **What do you like best about Vagaro?** easy scheduling, confirmation of appointments. **What do you dislike about Vagaro?** not being able to block out time slots has been frustrating. **What problems is Vagaro solving and how is that benefiting you?** financial affordability using vagaro. **Official Response from Phoebe Vagaro:** > Thank you for taking the time to share your experience with us. We’re glad Vagaro is helping with financial affordability and providing the tools needed to manage scheduling and appointments. A member of the Support team would be more than happy to assist you with options for blocking out time slots. You can reach out to them at Support@vagaro.com or 925 464 1932 Ext. 2. Happy booking! ### 40. Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** June 09, 2025 **What do you like best about Vagaro?** Pricing was huge factor in deciding which direction to go in. When I called in for assistance, Montey was very helpful, polite and patient with me. The after pay that I will be able to offer my clients is another big plus for our business. We are a small business that takes pride in quality services, and I feel that Vagaro has shown us the same respect. **What do you dislike about Vagaro?** The forms, for consent and intake forms. If these were prefilled so all we had to do was add in our business name and any other information that pertains to our business, this would be a great help as I am not a techy person. **What problems is Vagaro solving and how is that benefiting you?** In the works with this. But there will be more questions each week as I learn more about this program. Ve has been super with answering questions and also being patient with me. This is huge (the patience) as not everyone trying to use new software are tech people, some of us are old school and are trying and when you have someone that has the patience to help someone like myself that is slow at the new technology, this is very importance. This was another big factor in choosing Vagaro. **Official Response from Tresha Bornales:** > Thank you for sharing your experience! We're so glad to hear that pricing, Afterpay, and our team—especially Montey and Vee—have made a positive impact. We truly appreciate your dedication to learning the system, and we're here every step of the way. We'll also pass along your feedback about the forms—great suggestion! ### 41. I liked it when I was a solo provider, and the transition into adding employees has been seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 05, 2026 **What do you like best about Vagaro?** Very user friendly, and the support team is always extremely helpful **What do you dislike about Vagaro?** I dont enjoy that every single feature is an add-on you have to pay for **What problems is Vagaro solving and how is that benefiting you?** forms, online booking, gift cards **Official Response from Neomi Allen:** > Thanks so much for sharing your experience! We're thrilled to hear that the transition from solo provider to adding employees has been seamless for you, and that you find Vagaro user-friendly with helpful support. We really appreciate your feedback on features and add-ons—it helps us continue improving. ### 42. effective and efficient. dependable customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** December 31, 2025 **What do you like best about Vagaro?** easy scheduling. great customer service when i was having trouble logging into my business account **What do you dislike about Vagaro?** when i couldn't get logged in, it actually locked me out of my account. **What problems is Vagaro solving and how is that benefiting you?** we have access to the same features as our prior software but this system is super easy to use. **Official Response from Neomi Allen:** > Thank you for sharing! We’re happy to hear that Vagaro has made scheduling easier and that our support team was able to assist when you had login issues. We also take note of your feedback about account access and continue working to ensure a smooth and reliable experience for all users. ### 43. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** April 01, 2026 **What do you like best about Vagaro?** the system is easy to use and easy to understand. **What do you dislike about Vagaro?** can not get full booking much and doesn't has much future for choose to get more customer come to book. **What problems is Vagaro solving and how is that benefiting you?** helping me get customer but i need mor inmoved **Official Response from Phoebe Vagaro:** > Thank you so much for your feedback. We’re glad to hear that you find the system easy to use and understand. We hear your concerns about increasing bookings and attracting more customers, and we completely understand how important that is for your business growth. We’d love to support you further with strategies and tools that can help boost your visibility and bring in more bookings. As a thankyou, we’d be happy to offer you a complimentary private session with one of our experts. During this session, we can walk you through features designed to help grow your customer base and maximize your bookings. You can book your General One-on-One session under Training and Membership here: mysite.vagaro.com/vagarouniversity Use promo code: COMMUNITY We’re here to help you succeed and would love the opportunity to work with you more closely! ### 44. Have difficulties with customer service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** February 19, 2026 **What do you like best about Vagaro?** its easy to use and create services. also rebooking is easy **What do you dislike about Vagaro?** customer service and having problems getting resolved quickly **What problems is Vagaro solving and how is that benefiting you?** none **Official Response from Phoebe Vagaro:** > Thank you for sharing your experience with Vagaro. We’re happy to hear the app has made it easy to create services and re-bookings. We’d love to learn more about your feedback regarding customer service as it helps us understand how we can improve. You can reach out to Support@vagaro.com with the subject line ATTN CX. A member of the team would be more than happy to help. ### 45. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 26, 2025 **What do you like best about Vagaro?** Vagaro is a great system that is has a lot of great features that helps support my business. I like how it is including things in the medical field and e script is now available. Very easy to use and very help with marketing and website building as well. **What do you dislike about Vagaro?** Some of the services require monthly fees which should be include in one package depending on what type of business you have. it can become pricy monthly if you wanted to add more features. **What problems is Vagaro solving and how is that benefiting you?** none **Official Response from Neomi Allen:** > Thank you for the feedback, we are so glad that Vagaro has been able to support your business with marketing, website development and even E-Prescribe. We appreciate your insight on pricing, and features, and will consider that for future releases and updates! ### 46. One stop shop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** December 25, 2025 **What do you like best about Vagaro?** I have found Vagaro very helpful, it is easy to use and i like that it is a one stop shop: payments, gift cards, memberships, schedule and notes. Automations are easy to use! **What do you dislike about Vagaro?** I wish the scheduler was set up a bit different, and was a bit more versatile **What problems is Vagaro solving and how is that benefiting you?** I like haveing everything in one spot, what brought me to vagaro was needing a way to do gift cards and memberships. when i found it and it could do everything it was even better. **Official Response from Neomi Allen:** > Thank you for sharing your experience! We’re glad to hear Vagaro has been helpful and that having everything in one place—payments, gift cards, memberships, scheduling, notes, and automations—has made a difference for your business. We appreciate your feedback on the booking process as well and will be sure to pass it along as we continue improving the platform. Thanks for choosing Vagaro! ### 47. the experience has been good, it has helped me to expand my knowledge about customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** January 25, 2026 **What do you like best about Vagaro?** the calendar, memberships, and packages are very useful. **What do you dislike about Vagaro?** that the session closes by itself and when you open it, it is slow. **What problems is Vagaro solving and how is that benefiting you?** Solve shortening the time to make the next appointments. **Official Response from Neomi Allen:** > Thank you so much for sharing your experience! We’re glad to hear Vagaro has helped expand your customer service knowledge and that tools like the calendar, memberships, and packages have been useful for your business. It’s great to know Vagaro is helping you save time when scheduling future appointments. We also appreciate your feedback regarding the session closing and slower load times—this insight is valuable, and we’ll be sure to pass it along to our team as we continue improving performance. If this happens often, our Support team would be happy to take a closer look and help optimize your experience. Thank you again for taking the time to leave a review! ### 48. vagaro is the best booking software I've used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics **Reviewed Date:** March 02, 2026 **What do you like best about Vagaro?** I love how its very user friendly and the staff are very reachable! **What do you dislike about Vagaro?** I would say trying to navigate to make memberships the first time was difficult. **What problems is Vagaro solving and how is that benefiting you?** I am more organized and actually can see a change in clients easy of booking! This is leading me to have more inquires! **Official Response from Phoebe Vagaro:** > We appreciate you taking the time to share your experience with us. We’re glad to hear the app helps with organization and provides ease of booking with clients. If you ever find yourself interested in learning about other offerings in addition to memberships, we’d love to offer you a complimentary private session with one of our experts. You can go to mysite.vagaro.com/vagarouniversity to book your session under Training and Membership, using the promo code COMMUNITY. Happy booking! ### 49. Vagaro has been a consistent tool that has allowed me to expand my business and keep consistency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** February 18, 2026 **What do you like best about Vagaro?** Marketing, Booking, & the Payment methods **What do you dislike about Vagaro?** Lags in processing time and adding products to the checkout screen **What problems is Vagaro solving and how is that benefiting you?** idk **Official Response from Neomi Allen:** > Thank you for sharing your experience with Vagaro. We’re glad to hear the platform has been a consistent tool in helping you expand your business and maintain consistency. We also value your honest feedback about the checkout process. Performance and efficiency are incredibly important to us, and feedback like this help us continue improving the experience. If you haven’t already, we encourage you to connect with Support so we can look into your specific setup and help optimize performance. ### 50. Kevin has been so help with transferring my business over to Vargaro. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** January 13, 2026 **What do you like best about Vagaro?** How helpful everyone is with setting up my business. **What do you dislike about Vagaro?** The appointments are a little hard to move from one to the next week. **What problems is Vagaro solving and how is that benefiting you?** Moving my business over from Square. They are making it super simple. **Official Response from Neomi Allen:** > Thank you so much for sharing your feedback on G2! We’re so glad to hear that our team has been helpful in supporting you through setting up your business and making the transition from Square as smooth as possible—that’s exactly what we aim for. We also appreciate you mentioning your experience with the calendar, That kind of insight is incredibly valuable, and we’ll be sure to pass it along to our product team as we continue improving the scheduling experience. We are currently working towards a calendar upgrade and are excited for you to try it once it launches! Thanks again for choosing Vagaro and for taking the time to leave a review—we’re excited to be part of your business journey! ## Vagaro Discussions - [What kind of support does Vagaro provide?](https://www.g2.com/discussions/what-kind-of-support-does-vagaro-provide) - 1 comment, 1 upvote - [What is Vagaro used for?](https://www.g2.com/discussions/what-is-vagaro-used-for) - 3 comments - [View Vagaro pricing details and edition comparison](https://www.g2.com/products/vagaro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A41%3A14+-0500&secure%5Bsession_id%5D=a1604766-206c-4538-b503-77aa4eb4490d&secure%5Btoken%5D=a6c7e491352ac82f9f82c53a9f12c65c23b4e7dfc00a8c37cb1a6d61f877a67c&format=llm_user) ## Vagaro Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yelp for Business](https://www.g2.com/products/yelp-for-business/reviews) ## Vagaro Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature **Analytics** - Merchant Marketing - Profit Calculator **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Administration** - Scheduling - Payment Processing - Invoicing **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Appointment Scheduler - HIPAA Compliance **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Client Experience** - Appointment Scheduling - Aftercare communication - Automated client communication - Digital Consent Form Collection **Training Tools** - Workout Planning - Scheduling - Reporting **Marketing** - Email Marketing - Merchant Marketing - Custom Merchant Pages - Merchant-Run Deals **Marketing - Spa Management** - Membership - Automated Campaigns **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Marketing** - Client Communications - Loyalty Management - CRM **Class Management** - Self-Service Portals - Scheduling - Communications **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Artist Management** - Commission Tracking - Portfolio Organization - Booth Rental **Redemption** - Coupon Redemption - POS System Integration - Payment Gateway **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Practice Management** - Patient Records - Photo Management **Client Manangement** - Personalization - Mobile App - Student Profiles **Marketing** - Social Media Marketing - Review Collection **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integration** - Sync Multiple Calendars - Import Events - Software Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance **Platform Tools** - Reporting and Analytics - Mobile App **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Generative AI** - AI Text Generation **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Business Operations** - Inventory Management - Compliance Tracking - Payment Processing - Reporting and Analytics **Notifications** - Customized Calendar Notifications - Location-Based Alerts **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Agentic AI - Calendar** - Cross-system Integration **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top Vagaro Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (490 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)