--- title: AudienceView Professional Reviews meta\_title: 'AudienceView Professional Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how AudienceView Professional works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### AudienceView Professional Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** from AudienceView Professional, receiving timely help and creative solutions for their needs. [(8 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493846&qs=pros-and-cons#reviews) Users value the **easy integration and excellent customer support** of AudienceView Professional, enhancing their event management experience. [(6 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493688&qs=pros-and-cons#reviews) Users value the **ease of use** of AudienceView Professional, facilitating seamless integration and user-friendly operations. [(5 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493775&qs=pros-and-cons#reviews) Users value the **ease of use and rich features** in AudienceView Professional, enhancing their organization and efficiency. [(5 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493405&qs=pros-and-cons#reviews) Users value the **quick response time** of AudienceView Professional, ensuring prompt resolution of issues and excellent support. [(5 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493449&qs=pros-and-cons#reviews) Users find the **high fees** of AudienceView Professional concerning, especially if not utilizing its full potential. [(2 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493569&qs=pros-and-cons#reviews) Users find the **limited customization** of AudienceView Professional hinders integration and usability, impacting overall efficiency. [(2 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493900&qs=pros-and-cons#reviews) Users find the **limited features** of AudienceView Professional hinder effective integration and usability across different modules. [(2 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1494022&qs=pros-and-cons#reviews) Users find the **interface design poor** , leading to confusion and inefficiency in navigating different modules and reports. [(2 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493978&qs=pros-and-cons#reviews) Users find the **poor reporting** limits their ability to measure ROI and gain clear financial insights. [(2 mentions)](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1492574&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AudienceView Professional ##### 1. Customer Support Users value the **exceptional customer support** from AudienceView Professional, receiving timely help and creative solutions for their needs. [ See 8 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493846&qs=pros-and-cons#reviews) See Related User Reviews MQ Melissa Q. Small-Business (50 or fewer emp.) 4.0/5 "Intutive and Helpful" What do you like about AudienceView Professional? Audience View functions as both a CRM and box office. Having both platforms on the same software is very helpful. RF Robert F. Small-Business (50 or fewer emp.) 5.0/5 "Simple Yet Complex!" What do you like about AudienceView Professional? One of the biggest reasons why I prefer using AudienceView over other ticketing platforms is the ease of use. Most things are very clear and easy to s ##### 2. Helpful Users value the **easy integration and excellent customer support** of AudienceView Professional, enhancing their event management experience. [ See 6 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493688&qs=pros-and-cons#reviews) See Related User Reviews MQ Melissa Q. Small-Business (50 or fewer emp.) 4.0/5 "Intutive and Helpful" What do you like about AudienceView Professional? Audience View functions as both a CRM and box office. Having both platforms on the same software is very helpful. ![Kari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari C.") KC Kari C. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use, Flexible Ticketing System" What do you like about AudienceView Professional? When we converted to AudienceView Professional 4 years ago, I was surprised at how easy the integration was. The data conversion was seamless; the tra ##### 3. Ease of Use Users value the **ease of use** of AudienceView Professional, facilitating seamless integration and user-friendly operations. [ See 5 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493775&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good platform with some limitations" What do you like about AudienceView Professional? The consumer interface--especially with recent updates--is very user friendly. Access to basic reporting for both box office activity and donor activi RF Robert F. Small-Business (50 or fewer emp.) 5.0/5 "Simple Yet Complex!" What do you like about AudienceView Professional? One of the biggest reasons why I prefer using AudienceView over other ticketing platforms is the ease of use. Most things are very clear and easy to s ##### 4. Features Users value the **ease of use and rich features** in AudienceView Professional, enhancing their organization and efficiency. [ See 5 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493405&qs=pros-and-cons#reviews) See Related User Reviews ![Jefferson A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jefferson A.") JA Jefferson A. Small-Business (50 or fewer emp.) 5.0/5 "This software made our work so much easier and cut hours off our workweek! Love it!" What do you like about AudienceView Professional? We used to have to double and triple check every ticket, transaction and show... but this software is fast, reliable, and hard to screw up. RF Robert F. Small-Business (50 or fewer emp.) 5.0/5 "Simple Yet Complex!" What do you like about AudienceView Professional? One of the biggest reasons why I prefer using AudienceView over other ticketing platforms is the ease of use. Most things are very clear and easy to s ##### 5. Response Time Users value the **quick response time** of AudienceView Professional, ensuring prompt resolution of issues and excellent support. [ See 5 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493449&qs=pros-and-cons#reviews) See Related User Reviews ![Mike H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike H.") MH Mike H. Small-Business (50 or fewer emp.) 5.0/5 "Audience View Professional" What do you like about AudienceView Professional? Audience View Professional has helped to streamline the ticketing process for our Annual Event. The multiple layers of event, patron, donation, and pr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Tech Support is Top-Notch!" What do you like about AudienceView Professional? Tech Support responds in a timely manner and does all they can to resolve all issues. ### 5 Cons or Disadvantages of AudienceView Professional ##### 1. High Fees Users find the **high fees** of AudienceView Professional concerning, especially if not utilizing its full potential. [ See 2 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493569&qs=pros-and-cons#reviews) See Related User Reviews RF Robert F. Small-Business (50 or fewer emp.) 5.0/5 "Simple Yet Complex!" What do you dislike about AudienceView Professional? The pricing is a little high-- only if you're not using it for its full potential! ![Terry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terry B.") TB Terry B. Small-Business (50 or fewer emp.) 4.5/5 "Great product, excellent service" What do you dislike about AudienceView Professional? The only downside is that I wish the fees were a little bit lower, but I belive they are at the industry average. I would also prefer to call with a s ##### 2. Limited Customization Users find the **limited customization** of AudienceView Professional hinders integration and usability, impacting overall efficiency. [ See 2 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493900&qs=pros-and-cons#reviews) See Related User Reviews ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Small-Business (50 or fewer emp.) 4.5/5 "AV Supports Nonprofit Needs" What do you dislike about AudienceView Professional? That it is not embaddable into our website! We are unable to measure traffic to AV sales pages preventing full ROI measurement. The report module has ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "The most effective ticketing software solution we've found" What do you dislike about AudienceView Professional? AV Professional has been built kind of piecemeal over many years, and many of the aspects of the software you would hope operate the same or would lin ##### 3. Limited Features Users find the **limited features** of AudienceView Professional hinder effective integration and usability across different modules. [ See 2 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1494022&qs=pros-and-cons#reviews) See Related User Reviews ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Small-Business (50 or fewer emp.) 4.5/5 "AV Supports Nonprofit Needs" What do you dislike about AudienceView Professional? That it is not embaddable into our website! We are unable to measure traffic to AV sales pages preventing full ROI measurement. The report module has ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "The most effective ticketing software solution we've found" What do you dislike about AudienceView Professional? AV Professional has been built kind of piecemeal over many years, and many of the aspects of the software you would hope operate the same or would lin ##### 4. Poor Interface Design Users find the **interface design poor** , leading to confusion and inefficiency in navigating different modules and reports. [ See 2 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1493978&qs=pros-and-cons#reviews) See Related User Reviews ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Small-Business (50 or fewer emp.) 4.5/5 "AV Supports Nonprofit Needs" What do you dislike about AudienceView Professional? That it is not embaddable into our website! We are unable to measure traffic to AV sales pages preventing full ROI measurement. The report module has ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "The most effective ticketing software solution we've found" What do you dislike about AudienceView Professional? AV Professional has been built kind of piecemeal over many years, and many of the aspects of the software you would hope operate the same or would lin ##### 5. Poor Reporting Users find the **poor reporting** limits their ability to measure ROI and gain clear financial insights. [ See 2 mentions ](https://www.g2.com/products/audienceview-professional/reviews?filters%5Bsentiment_snippet%5D=1492574&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good platform with some limitations" What do you dislike about AudienceView Professional? Since absorbing OvationTix, there have been numerous improvements to the platform, but they have been slow to roll out. Especially if you have events ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Small-Business (50 or fewer emp.) 4.5/5 "AV Supports Nonprofit Needs" What do you dislike about AudienceView Professional? That it is not embaddable into our website! We are unable to measure traffic to AV sales pages preventing full ROI measurement. The report module has ## Top-Rated Alternatives [ ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/audienceview-professional/competitors/alternatives) ![Kari C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari C.") KC Kari C. Business Manager Small-Business (50 or fewer emp.) 10/26/2023 "Easy to use, Flexible Ticketing System" 5/5 What do you like best about AudienceView Professional? When we converted to AudienceView Professional 4 years ago, I was surprised at how easy the integration was. The data conversion was seamless; the training was comprehensive and easy to follow; our team integrated AudienceView Pro into our daily operations without interruption! As a tiny (but mighty) non-profit arts council supporting all disciplines of art, an intimate performance venue, and Membership benefits, I appreciate that AudienceView Professional is flexible in support of our varied needs - even even those that are sometimes outside the typical event-ticketing process. The customer support team is great about offering creative ideas to help us meet our objectives (such as summer camp registration). It is important to track the development cycle of our patrons and supporters, and I appreacite that a CRM is included AND connected to our ticketing, membership, and donation history & activity. Finally, I very much appreciate the on-going updates to improve the system and user experience overall! Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? I'm not sure I "dislike" anything in AudenceView Professional. Sometimes our needs are unique and it's unreasonable for me to expect custom design for our tiny organization. Besides, customer support is often able to help me accomplish our needs by offering creative ideas Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? We have rolled out more Member Benefits including discounts on Art Exhibit submissions (payment captured via Products) and Event ticket discounts vary based on membership level in the hopes of incentivizing patrons to attend/participate more. Our venue has an open floor performance/listening room, so our seating options may change based on the Performance. We greatly appreciate having multiple seating layouts. It's helpful to be able to kill seats for sale when tickets aren't selling as well and we can spread out our seating set up to look less empty. (Side note: The way killed seats display online - the tables still display - can be confusing for patrons.) Review collected by and hosted on G2.com. Show More 1/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RF Robert F. Audience Liaison/Box Office Manager Small-Business (50 or fewer emp.) 1/23/2025 "Simple Yet Complex!" 5/5 What do you like best about AudienceView Professional? One of the biggest reasons why I prefer using AudienceView over other ticketing platforms is the ease of use. Most things are very clear and easy to set up and navigate. And any time I've ever had any questions or issues they've been taken care of very quickly. Their help team is great and timely! One of the other reasons why I love this platform over others is how many detailed things I can do. It makes pulling information on patrons, sales, donations, and everything so much easier and definitely helps me stay organized. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? The pricing is a little high-- only if you're not using it for its full potential! Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? This platform allows me to stay organized and keep track of all donors, patrons, and ticket sales. I've tried other companies and did not like how I had to have several other ways of tracking information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mike H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike H.") MH Mike H. Director Entertainment Small-Business (50 or fewer emp.) 1/18/2024 "Audience View Professional" 5/5 What do you like best about AudienceView Professional? Audience View Professional has helped to streamline the ticketing process for our Annual Event. The multiple layers of event, patron, donation, and product managament features makes daily use very easy. The implementaiton of events from year to year is extemely easy. We use the dashboard and website provided daily. The integration of links into our marketing and website are seamless and user friendly. Any issues we are addressed in a timely fashion and resolved as soon as possible with multiple updates along the way. We also appreciate the direct contact that support professionals have with our organization and volunteers Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? We have utilized Audience View Professional to assist our organization and would recommend it other users. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Audience View has solved the long lines on ticket launch days and has offered a patron managament system that is increasing customer engagament and voluteer ease of use. It has also allowed us a more streamlined approach to recurring user tickets and the ability to access patron records from previous years. We have added the donation component with levels for donors and early access to tickets. Review collected by and hosted on G2.com. Show More 1/7/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan R.") RR Ryan R. T Mid-Market (51-1000 emp.) 2/25/2022 "Ideal ticketing program for venues with multiple spaces and events" 5/5 What do you like best about AudienceView Professional? Web-based program is helpful to process orders off-site. Detailed reports give the information we want and need. The ability to integrate a credit card reader is a plus. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Not being able to connect a cash drawer. Not being able to see the entire seating map at once in the sales program. Would like a program for box office staff to sell only and not be able to modify show settings and details. Review collected by and hosted on G2.com. Recommendations to others considering AudienceView Professional: None come to mind. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Less box office staff needed. Being able to code tickets so patrons can apply promo on the sales link. Adding fundraiser campaigns to check out. Collecting detailed demographics of patrons. Review collected by and hosted on G2.com. Show More 2/3/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Small-Business (50 or fewer emp.) 3/17/2025 "Good platform with some limitations" 3.5/5 What do you like best about AudienceView Professional? The consumer interface--especially with recent updates--is very user friendly. Access to basic reporting for both box office activity and donor activity is very accessible. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Since absorbing OvationTix, there have been numerous improvements to the platform, but they have been slow to roll out. Especially if you have events or venues that are non-traditional in any way, you often have to find "work arounds". Financial reporting is not as clear as it could be. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Managing patron activity and allowing patrons to fully interact online for nearly all business if they so choose. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dane L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dane L.") DL Dane L. Executive Artistic Director Small-Business (50 or fewer emp.) 4/30/2024 "AudienceView completely changed how we ticket and fundraise." 4.5/5 What do you like best about AudienceView Professional? The Custome Support is amazing. They are quick, effecient and the help site is updated and great. It is easy to use and train new employees or volunteers. We use it as our main hub for all patron needs. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Some features are not automatically assigned and it requires work order to toggle them on and off. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? We use it for all our ticketing needs and patron database. We have an easy cloud base program that allows us to work everywhere. Review collected by and hosted on G2.com. Show More 1/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Marketing Director Small-Business (50 or fewer emp.) 12/23/2024 "AV Supports Nonprofit Needs" 4.5/5 What do you like best about AudienceView Professional? Easy box office ticket sales flow and at-a-glance sales dashboard. Customizable content calendars, such as only concerts or only films. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? That it is not embaddable into our website! We are unable to measure traffic to AV sales pages preventing full ROI measurement. The report module has a lot of options but can be limiting, such as 1st time patrons is an odd work around report. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? AV helps us execute over 70 events a year, creates multi event packages, and memberships with multiple benefits. Easy to reconcile in QuickBooks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jefferson A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jefferson A.") JA Jefferson A. Owner and GM Small-Business (50 or fewer emp.) 8/13/2021 "This software made our work so much easier and cut hours off our workweek! Love it!" 5/5 What do you like best about AudienceView Professional? We used to have to double and triple check every ticket, transaction and show... but this software is fast, reliable, and hard to screw up. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Haha! If there's any complaint, it is that there are TOO many functions for me to even use! I have probably only used 25% of the potential options! Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? I have not noticed anything that needs solving, from my position. Review collected by and hosted on G2.com. Show More 2/6/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") UP Verified User in Performing Arts Small-Business (50 or fewer emp.) 10/3/2024 "The most effective ticketing software solution we've found" 4/5 What do you like best about AudienceView Professional? The software is very feature rich. In contrast with some of its competitors it has a more robust suite of options when it comes to event creation and package management in particular. We also appreciate the improvements AudienceView has made to customer service over the past few years. Tickets are responded to quickly and effectively. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? AV Professional has been built kind of piecemeal over many years, and many of the aspects of the software you would hope operate the same or would link together simply don't. As an example, the interface for pre-show and post-show emails are completely different and neither are exactly user friendly. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? We came to AV because we needed affordable ticketing software that could handle seating maps, and experience with that has been excellent. New features have been rolled out since we started that have enabled us to create a better, more legible seating map for our unorthodox space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Andrew S. Director of Business Small-Business (50 or fewer emp.) 3/7/2024 "Great System" 5/5 What do you like best about AudienceView Professional? The whole process of importing data through to training and final use has been one of my best experiences when changing to a new ticketing platform. The system itself is easy to use and intuitive for my box office personnel. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? I would like to see more customizable features in the web interface, Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? None that I am aware of. Review collected by and hosted on G2.com. Show More 1/13/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm) [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit)[Box Office](https://www.g2.com/categories/box-office)[Theater Venue Management](https://www.g2.com/categories/theater-venue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which co-browsing tools offer annotation and highlight features so agents can point at specific form fields or page elements during a live guidance session?](https://www.g2.com/discussions/which-co-browsing-tools-offer-annotation-and-highlight-features-so-agents-can-point-at-specific-form-fields-or-page-elements-during-a-live-guidance-session)[For a business analyst running regression and multivariate models without a dedicated statistics background, does SPSS, SAS or Minitab actually make more sense?](https://www.g2.com/discussions/for-a-business-analyst-running-regression-and-multivariate-models-without-a-dedicated-statistics-background-does-spss-sas-or-minitab-actually-make-more-sense%20)[What tools help streamline the document review process in mergers and acquisitions?](https://www.g2.com/discussions/what-tools-help-streamline-the-document-review-process-in-mergers-and-acquisitions) [What are the highest rated desktop publishing platforms for non-technical marketers who need to build professional collateral fast?](https://www.g2.com/discussions/what-are-the-highest-rated-desktop-publishing-platforms-for-non-technical-marketers-who-need-to-build-professional-collateral-fast)[What is the top-rated presentation software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-presentation-software-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/audienceview-professional/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)