# Best Admission-Based Nonprofit Software for Small Business *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Products classified in the overall Admission-Based Nonprofit category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Admission-Based Nonprofit to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Admission-Based Nonprofit category. In addition to qualifying for inclusion in the Admission-Based Nonprofit Software category, to qualify for inclusion in the Small Business Admission-Based Nonprofit Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## G2 Grid® for Admission-Based Nonprofit Software ![G2 Grid® for Admission-Based Nonprofit Software plotting products by satisfaction and market presence](https://www.g2.com/categories/admission-based-nonprofit/grids.png?focus%5B%5D=4435&focus%5B%5D=56227&focus%5B%5D=46086&focus%5B%5D=8412&focus%5B%5D=6408&focus%5B%5D=30610&focus%5B%5D=10308&focus%5B%5D=4942) Highlighted products: Neon CRM, Donorbox, AudienceView Professional, Tessitura, ThunderTix, Veevart, Blackbaud Altru, and WildApricot. Underlying data: [Grid® JSON](https://www.g2.com/categories/admission-based-nonprofit/grids.json?focus%5B%5D=neon-one-llc-neon-crm&focus%5B%5D=donorbox&focus%5B%5D=audienceview-professional&focus%5B%5D=tessitura&focus%5B%5D=thundertix&focus%5B%5D=veevart&focus%5B%5D=blackbaud-altru&focus%5B%5D=wildapricot&segment=small-business) ## How Many Admission-Based Nonprofit Software Products Does G2 Track? **Total Products under this Category:** 51 ### Category Stats (Jul 2026) - **Average Rating**: 4.31/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tessitura (+0.24%) - Among all products in this category, Tessitura recorded the largest rating increase compared to last month *Last updated: July 18, 2026* ## How Does G2 Rank Admission-Based Nonprofit Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,300+ Authentic Reviews - 51+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Couchdrop Couchdrop enables businesses to send, receive, and automate secure file transfers in one simple platform. As a modern, cloud-native platform, Couchdrop automatically scales to meet the needs of businesses from startups to enterprises. Organizations can securely transfer millions of files and terabytes of data with automatic scaling that can meet the most intense file transfer requirements, all without having any infrastructure management. Supporting, simple, direct connections to storage like SharePoint, Dropbox, Azure, and more, Couchdrop integrates with over 20 platforms and growing. Couchdrop does not store data at any stage of the process and acts as a secure pipe between systems, leaving you in full control at all times. Couchdrop aims to be simple and easy enough for anyone to use. An SFTP server is created immediately at sign-up, and all admin and management tasks are done through a modern, uncomplicated web interface where users can connect platforms, add external users, and build workflows using the no-code automation builder. Both transfer automation and file actions are created with this visual builder. Transfer automations push or pull files from external sources, while file actions can move, copy, rename, encrypt/decrypt, compress/decompress, and more, including firing external webhooks. Automations can be scheduled to happen at set times or based on events like uploads, downloads, or a trigger from one of Couchdrop's file intake methods. These ingestion options include mailboxes for email attachments, upload links as a secure client-facing brandable web portal, and secure shared links with optional password protection and expiration. Couchdrop is suitable for organizations of all sizes, with simple, transparent monthly pricing and plans set for businesses at different stages and transfer requirements. All plans are backed by award-winning support from product experts with typical responses within half a day. While simple to use, Couchdrop has enterprise-grade security controls available to everyone. Features and protocols can be restricted at the user or organization level, and users can be isolated to a specific directory as their root with granular access controls. Couchdrop's already comprehensive auditing can also be enhanced by integrating with SIEM providers to send logs and events. Join the thousands of private and public sector organizations that use Couchdrop for all their secure file transfer needs. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1208&secure%5Bchosen_at%5D=2026-07-18T20%3A50%3A24Z&secure%5Bdisplayable_resource_id%5D=1535&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=135973&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=135973&secure%5Bresource_id%5D=1208&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fadmission-based-nonprofit%2Fsmall-business&secure%5Btoken%5D=7b35188480684832a1f44cc491b3bfbb54a806e4beebd35c5f7288bd3bdcfce9&secure%5Burl%5D=https%3A%2F%2Fwww.couchdrop.io%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Admission-Based Nonprofit Software Products in 2026? ### 1. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,493 **How Do G2 Users Rate Donorbox?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Use:** 9.1/10 (Category avg: 8.4/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Donorbox?** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### What Are Donorbox's Pros and Cons? **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### What Do G2 Reviewers Say About Donorbox? *AI-generated summary from verified user reviews* **Pros:** - Users value Donorbox for its **ease of use** , enabling simple setup and convenient online donations integration. - Users commend the **easy setup** of Donorbox, allowing quick integration and effective fundraising campaign creation. - Users love the **setup ease** of Donorbox, enabling quick and efficient fundraising without complications. - Users find **Donations Management** with Donorbox easy to set up, enabling immediate online donations for charities. - Users appreciate the **lower fees and ease of setup** with Donorbox, streamlining their fundraising efforts effectively. **Cons:** - Users express frustration with the **high fees** of Donorbox, feeling it reduces vital funding for nonprofits. - Users often express concern about the **transaction fees** that reduce the impact of small donations made through Donorbox. - Users find **pricing issues** with Donorbox's paid features and integrations, feeling they are too costly for small-scale needs. - Users are frustrated by **payment issues** such as fees and complex account setups that impact their nonprofit operations. - Users express frustration with the **limited customization** options in Donorbox, hindering their branding efforts and user experience. #### What Are Recent G2 Reviews of Donorbox? **"[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)"** **Rating:** 4.0/5.0 stars *— ASBL On est ensemble .* [Read full review](https://www.g2.com/survey_responses/donorbox-review-13046016) --- **"[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)"** **Rating:** 5.0/5.0 stars *— Aliesha V.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887) --- #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### 2. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 428 **How Do G2 Users Rate Neon CRM?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Quality of Support:** 8.2/10 (Category avg: 8.6/10) - **Ease of Use:** 7.9/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.3/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Neon CRM, appreciating its intuitive design and swift navigation for all team members. - Users value the **intuitive design and comprehensive features** of Neon CRM, making nonprofit management seamless and effective. - Users praise the **responsive and caring customer support** of Neon CRM, enhancing overall satisfaction and experience. - Users praise Neon CRM for its **responsive support and efficient donor management** , making record creation and donation entry seamless. - Users appreciate the **all-in-one solution** of Neon CRM, simplifying nonprofit tasks for better efficiency and ease of use. **Cons:** - Users find the **difficult learning** curve challenging, often needing additional training and support to navigate advanced features. - Users find Neon CRM's reporting and event management features **not intuitive** , leading to confusion and inefficiency in usage. - Users find Neon CRM **lacking essential features** , as many functionalities require manual setup and have limitations. - Users find the **missing features** in Neon CRM frustrating, limiting their ability to manage data effectively and efficiently. - Users struggle with **inefficient reporting** , finding the updated features complicated and challenging for non-experts to navigate. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 3. [AudienceView Professional](https://www.g2.com/products/audienceview-professional/reviews) Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate AudienceView Professional?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **Quality of Support:** 8.7/10 (Category avg: 8.6/10) - **Ease of Use:** 8.4/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.3/10) **Who Is the Company Behind AudienceView Professional?** - **Seller:** [AudienceView](https://www.g2.com/sellers/audienceview) - **Year Founded:** 2002 - **HQ Location:** Toronto, CA - **Twitter:** @audienceview (1,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/43880/ (295 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Entertainment - **Company Size:** 91% Small-Business, 6% Mid-Market #### What Are AudienceView Professional's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Helpful (6 reviews) - Ease of Use (5 reviews) - Features (5 reviews) - Response Time (5 reviews) **Cons:** - High Fees (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Poor Interface Design (2 reviews) - Poor Reporting (2 reviews) ### What Do G2 Reviewers Say About AudienceView Professional? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** from AudienceView Professional, receiving timely help and creative solutions for their needs. - Users value the **easy integration and excellent customer support** of AudienceView Professional, enhancing their event management experience. - Users value the **ease of use** of AudienceView Professional, facilitating seamless integration and user-friendly operations. - Users value the **ease of use and rich features** in AudienceView Professional, enhancing their organization and efficiency. - Users value the **quick response time** of AudienceView Professional, ensuring prompt resolution of issues and excellent support. **Cons:** - Users find the **high fees** of AudienceView Professional concerning, especially if not utilizing its full potential. - Users find the **limited customization** of AudienceView Professional hinders integration and usability, impacting overall efficiency. - Users find the **limited features** of AudienceView Professional hinder effective integration and usability across different modules. - Users find the **interface design poor** , leading to confusion and inefficiency in navigating different modules and reports. - Users find the **poor reporting** limits their ability to measure ROI and gain clear financial insights. #### What Are Recent G2 Reviews of AudienceView Professional? **"[Easy to use, Flexible Ticketing System](https://www.g2.com/survey_responses/audienceview-professional-review-8770065)"** **Rating:** 5.0/5.0 stars *— Kari C.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-8770065) --- **"[Simple Yet Complex!](https://www.g2.com/survey_responses/audienceview-professional-review-10761513)"** **Rating:** 5.0/5.0 stars *— Robert F.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-10761513) --- #### What Are G2 Users Discussing About AudienceView Professional? - [What does Audienceview Professional do?](https://www.g2.com/discussions/what-does-audienceview-professional-do) - 1 comment - [What happened to vendini?](https://www.g2.com/discussions/what-happened-to-vendini) - 1 comment - [Is AudienceView a CRM?](https://www.g2.com/discussions/is-audienceview-a-crm) - 1 comment - [How much does AudienceView cost?](https://www.g2.com/discussions/how-much-does-audienceview-cost) - 1 comment ### 4. [Tessitura](https://www.g2.com/products/tessitura/reviews) Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector. **Average Rating:** 3.8/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Tessitura?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **Quality of Support:** 7.7/10 (Category avg: 8.6/10) - **Ease of Use:** 6.2/10 (Category avg: 8.4/10) - **Ease of Admin:** 5.9/10 (Category avg: 8.3/10) **Who Is the Company Behind Tessitura?** - **Seller:** [Tessitura Network](https://www.g2.com/sellers/tessitura-network) - **Company Website:** https://www.tessituranetwork.com - **Year Founded:** 2002 - **HQ Location:** Dallas, TX - **Twitter:** @tessnetwork (3,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969482/ (475 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Non-Profit Organization Management - **Company Size:** 65% Mid-Market, 29% Small-Business #### What Are Tessitura's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Features (10 reviews) - Ease of Use (9 reviews) - Helpful (9 reviews) - Data Analytics (7 reviews) **Cons:** - Difficult Learning (11 reviews) - Learning Curve (11 reviews) - Learning Difficulty (11 reviews) - Complexity (6 reviews) - Complexity Issues (5 reviews) ### What Do G2 Reviewers Say About Tessitura? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **incredible customer support** from Tessitura, highlighting the team's helpfulness and responsiveness. - Users appreciate the **robust system** of Tessitura, which offers extensive functionalities and excellent customer support. - Users find the **ease of use** of Tessitura remarkable, facilitating access and management of their comprehensive database. - Users value the **helpful customer support** and responsive team, enhancing the overall experience with Tessitura. - Users value Tessitura for its **robust data analytics** , enhancing productivity and supporting informed decision-making in organizational activities. **Cons:** - Users find the **difficult learning** curve of Tessitura challenging, especially for newcomers and those unfamiliar with CRM systems. - Users find the **steep learning curve** of Tessitura challenging, especially those unfamiliar with complex systems or CRMs. - Users find a **steep learning curve** with Tessitura, especially for newcomers unfamiliar with CRM systems. - Users find Tessitura's **complexity daunting** , making it difficult for new staff to navigate and troubleshoot efficiently. - Users find the **complexity issues** of Tessitura challenging, making it hard to learn and use effectively. #### What Are Recent G2 Reviews of Tessitura? **"[Comprehensive Features and Flexible Solutions, Backed by Excellent Resources](https://www.g2.com/survey_responses/tessitura-review-11917954)"** **Rating:** 4.5/5.0 stars *— chax r.* [Read full review](https://www.g2.com/survey_responses/tessitura-review-11917954) --- **"[Cincinnati Opera Review](https://www.g2.com/survey_responses/tessitura-review-13021121)"** **Rating:** 4.5/5.0 stars *— Verified User in Performing Arts* [Read full review](https://www.g2.com/survey_responses/tessitura-review-13021121) --- #### What Are G2 Users Discussing About Tessitura? - [What does Tessitura do?](https://www.g2.com/discussions/what-does-tessitura-do) - [What is the cost of tessitura?](https://www.g2.com/discussions/what-is-the-cost-of-tessitura) - [How do you use tessitura?](https://www.g2.com/discussions/how-do-you-use-tessitura) - [What is Tessitura analytics?](https://www.g2.com/discussions/what-is-tessitura-analytics) ### 5. [ThunderTix](https://www.g2.com/products/thundertix/reviews) ThunderTix is a cloud-based ticketing, box office, and venue management platform built for theaters, performing arts organizations, live music venues, schools, museums, attractions, and other live event organizations. Designed for both general admission and reserved seating events, ThunderTix helps teams manage ticket sales, season subscriptions, flex passes, memberships, donations, merchandise, concessions, volunteers, patron relationships, reporting, and event marketing from one centralized system. Unlike ticketing platforms that take a percentage of every sale, ThunderTix offers predictable subscription-based pricing and gives organizations more control over their revenue, patron data, fee structure, and buyer experience. Venues can sell tickets online, in person, or by phone while managing multiple events, spaces, ticket types, access levels, discounts, and seating configurations from a single administrative dashboard. ThunderTix supports a wide range of event formats, including single performances, recurring events, timed entry, seasonal programming, classes, camps, tours, concerts, fundraisers, and multi-venue operations. Organizations can create branded public event pages, customize checkout messaging, offer promo codes, collect survey responses, manage automated waitlists, and allow customers to complete purchases without requiring them to create an account. For reserved seating venues, ThunderTix includes interactive seating charts, season subscription tools, seat holds, accessible seating options, and flexible seat management for box office teams. For general admission events, venues can manage capacity by date, ticket type, or performance, making the platform equally useful for small theaters, museums, guided tours, school productions, and larger performing arts centers. Beyond ticketing, ThunderTix includes integrated patron CRM tools that help organizations track purchase history, donations, memberships, gift cards, communication history, and customer records. Built-in email tools support event reminders, post-event follow-up, and patron engagement, while reporting tools help teams understand sales trends, revenue, attendance, donor activity, and operational performance. ThunderTix also includes tools for front-of-house and operational teams, including barcode scanning, mobile ticketing, volunteer scheduling and time tracking, merchandise and concessions sales, inventory tracking, and gift card management. These features help organizations reduce reliance on disconnected third-party systems while giving box office, marketing, development, and front-of-house teams access to shared patron and event data. ThunderTix continues to expand its platform with AI-powered tools, including AI-assisted event description generation, AI social marketing support, and an MCP connector that allows organizations to use natural language queries with their ThunderTix data. These capabilities help venues work more efficiently, surface insights faster, and connect ticketing operations to emerging AI-assisted workflows. Public-facing event pages are automatically translated into Spanish for users whose browsers are set to that language. The administrator interface is currently available in English. ThunderTix is especially well-suited for organizations that want a full-featured ticketing system without giving up control of their pricing, patron relationships, or customer experience. With flexible event management tools, integrated CRM and operational features, modern AI-enabled capabilities, and hands-on support, ThunderTix helps live event organizations manage the full event lifecycle from setup and sales to check-in, reporting, and long-term patron engagement. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 **How Do G2 Users Rate ThunderTix?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Quality of Support:** 9.4/10 (Category avg: 8.6/10) - **Ease of Use:** 9.1/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.3/10) **Who Is the Company Behind ThunderTix?** - **Seller:** [ThunderTix](https://www.g2.com/sellers/thundertix) - **Company Website:** https://www.thundertix.com - **Year Founded:** 2004 - **HQ Location:** Austin, TX - **Twitter:** @ThunderTix (466 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2440135/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Entertainment, Performing Arts - **Company Size:** 83% Small-Business, 13% Mid-Market #### What Are ThunderTix's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Helpful (3 reviews) - Response Time (3 reviews) - Customer Support (2 reviews) - Efficiency (2 reviews) **Cons:** - Expensive (1 reviews) - High Fees (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About ThunderTix? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of ThunderTix, finding it user-friendly and supported by a helpful team. - Users rave about the **extremely helpful support team** of ThunderTix, providing quick and valuable assistance. - Users praise the **lightning fast response time** of ThunderTix, ensuring prompt support and a smooth experience. - Users commend ThunderTix for its **exceptional customer support** , providing prompt assistance and fostering a supportive community. - Users commend the **efficiency** of ThunderTix, making event organization and ticketing a seamless experience for all. **Cons:** - Users note that ThunderTix is **expensive** , especially with additional setup charges impacting overall affordability. - Users note the **high fees** associated with ThunderTix, especially due to extra setup charges. - Users find the **learning curve challenging** , but once mastered, ThunderTix becomes intuitive and user-friendly. - Users find the **learning curve challenging** , but once mastered, the features become intuitive and user-friendly. - Users wish for more **customization options** , particularly the ability to edit seating charts independently. #### What Are Recent G2 Reviews of ThunderTix? **"[Seamless Interface and Outstanding Support Team](https://www.g2.com/survey_responses/thundertix-review-12209418)"** **Rating:** 5.0/5.0 stars *— Justice P.* [Read full review](https://www.g2.com/survey_responses/thundertix-review-12209418) --- **"[ThunderTix Makes My Job Easier!](https://www.g2.com/survey_responses/thundertix-review-11512087)"** **Rating:** 5.0/5.0 stars *— Liora W.* [Read full review](https://www.g2.com/survey_responses/thundertix-review-11512087) --- #### What Are G2 Users Discussing About ThunderTix? - [What is ThunderTix used for?](https://www.g2.com/discussions/what-is-thundertix-used-for) ### 6. [Veevart](https://www.g2.com/products/veevart/reviews) Veevart is the all-in-one platform purpose-built for museums and cultural institutions, bringing ticketing, memberships, fundraising, CRM, finance, retail, and operations together into a single source of truth. By replacing disconnected systems and eliminating data silos, Veevart helps organizations streamline workflows, simplify daily operations, and gain a complete view of visitors, members, donors, and transactions. With real-time insights and automated processes, teams can make better decisions, and strengthen audience engagement across every touchpoint. From growing memberships and increasing revenue to deepening donor relationships, Veevart empowers museums to work more efficiently and focus on what matters most: creating meaningful cultural experiences and advancing their mission. **Average Rating:** 4.7/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Veevart?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) - **Quality of Support:** 9.7/10 (Category avg: 8.6/10) - **Ease of Use:** 7.9/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.6/10 (Category avg: 8.3/10) **Who Is the Company Behind Veevart?** - **Seller:** [Veevart](https://www.g2.com/sellers/veevart) - **Company Website:** https://www.veevart.com - **HQ Location:** Miami Beach, US - **Twitter:** @Veevart (149 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/veevart (85 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Museums and Institutions - **Company Size:** 72% Small-Business, 4% Mid-Market #### What Are Veevart's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (7 reviews) - Easy Setup (7 reviews) - Features (7 reviews) - Integrations (5 reviews) **Cons:** - Difficult Learning (4 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Limitations (3 reviews) - Limited Features (3 reviews) ### What Do G2 Reviewers Say About Veevart? *AI-generated summary from verified user reviews* **Pros:** - Users praise Veevart's **responsive customer support** , enhancing the overall experience and satisfaction with the platform. - Users appreciate the **ease of use** of Veevart for managing ticketing, memberships, and generating insightful reports seamlessly. - Users commend Veevart for its **easy setup** , allowing efficient management and seamless integration with Salesforce and AYDEN. - Users appreciate Veevart's **robust capabilities** , especially the efficient online ticketing feature that simplifies operations significantly. - Users appreciate Veevart’s **seamless integrations** , which enhance operational efficiency and improve overall user experience. **Cons:** - Users find the **difficult learning curve** of Veevart challenging, especially for those unfamiliar with Salesforce. - Users find the **learning curve steep** with Veevart, requiring time and familiarity to navigate its features effectively. - Users find the **learning curve challenging** , especially for newcomers to Salesforce, despite Veevart's supportive onboarding. - Users express frustration over **limitations in customization and functionality** , affecting overall effectiveness and user experience with Veevart. - Users find the **limited features** of Veevart hinder customization and overall functionality, affecting museum-specific needs. #### What Are Recent G2 Reviews of Veevart? **"[Robust Capabilities, Streamlined Our Museum Operations](https://www.g2.com/survey_responses/veevart-review-5261055)"** **Rating:** 4.0/5.0 stars *— Monica S.* [Read full review](https://www.g2.com/survey_responses/veevart-review-5261055) --- **"[Fantastic customer support and valuable integrated system](https://www.g2.com/survey_responses/veevart-review-12051190)"** **Rating:** 4.5/5.0 stars *— Mary C.* [Read full review](https://www.g2.com/survey_responses/veevart-review-12051190) --- #### What Are G2 Users Discussing About Veevart? - [What is Veevart used for?](https://www.g2.com/discussions/what-is-veevart-used-for) ### 7. [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) With Blackbaud Altru, you'll: -Increase ticket sales with integrated analytics that enable you to identify trends and behaviors -Deliver a delightful and personalized experience online and offline through group sales, event pre-sales, automated discounts and more -Convert ticket buyers into members and donors through a 360-degree view of constituent behavior with consolidated data collection and layered wealth and demographic information -Save time and effort on program management **Average Rating:** 3.6/5.0 **Total Reviews:** 33 **How Do G2 Users Rate Blackbaud Altru?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Quality of Support:** 8.7/10 (Category avg: 8.6/10) - **Ease of Use:** 6.6/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.8/10 (Category avg: 8.3/10) **Who Is the Company Behind Blackbaud Altru?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) - **Ownership:** NASDAQ:BLKB **Who Uses This Product?** - **Top Industries:** Museums and Institutions, Non-Profit Organization Management - **Company Size:** 56% Small-Business, 41% Mid-Market #### What Are Recent G2 Reviews of Blackbaud Altru? **"["Jack of all trades, master of none" isn't always a bad thing](https://www.g2.com/survey_responses/blackbaud-altru-review-8990470)"** **Rating:** 4.0/5.0 stars *— Drew H.* [Read full review](https://www.g2.com/survey_responses/blackbaud-altru-review-8990470) --- **"[Altru used for membership database management](https://www.g2.com/survey_responses/blackbaud-altru-review-3237699)"** **Rating:** 4.0/5.0 stars *— Kaeleigh M.* [Read full review](https://www.g2.com/survey_responses/blackbaud-altru-review-3237699) --- #### What Are G2 Users Discussing About Blackbaud Altru? - [What is Blackbaud Altru used for?](https://www.g2.com/discussions/what-is-blackbaud-altru-used-for) - [What is Raiser's Edge software?](https://www.g2.com/discussions/what-is-raiser-s-edge-software) - [What is Blackbaud CRM?](https://www.g2.com/discussions/blackbaud-altru-what-is-blackbaud-crm) - [What is blackbaud used for?](https://www.g2.com/discussions/what-is-blackbaud-used-for) - [What is blackbaud altru?](https://www.g2.com/discussions/what-is-blackbaud-altru) ### 8. [WildApricot](https://www.g2.com/products/wildapricot/reviews) WildApricot is an all-in-one membership management software designed to fit your organization's needs whether you're an association, non profit, club, or other type of membership-based organization. Serving over 15,000 organizations already, WildApricot offers the tools needed to run a successful organization. With WildApricot you can easily manage your contacts, create newsletters and send out emails, use their website builder to create your own site, process payments, register event attendees, and more. With a user friendly interface, you have the freedom to customize every aspect of your membership management system. If you need any assistance, the WildApricot support team and community of experts are ready to help guide you and share their best practices. **Average Rating:** 3.8/5.0 **Total Reviews:** 44 **How Do G2 Users Rate WildApricot?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **Quality of Support:** 7.3/10 (Category avg: 8.6/10) - **Ease of Use:** 7.3/10 (Category avg: 8.4/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.3/10) **Who Is the Company Behind WildApricot?** - **Seller:** [Personify ](https://www.g2.com/sellers/personify) - **Company Website:** https://personifycorp.com/ - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @SmallWorldLabs (760 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/personify-corp/ (251 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 73% Small-Business, 16% Mid-Market #### What Are WildApricot's Pros and Cons? **Pros:** - Access Ease (1 reviews) - Affordable (1 reviews) - All-in-one Solution (1 reviews) - Ease of Use (1 reviews) - Event Management (1 reviews) **Cons:** - Limited Customization (2 reviews) - Clunky Interface (1 reviews) - Contact Management Issues (1 reviews) - Difficult Customization (1 reviews) - Email Functionality (1 reviews) ### What Do G2 Reviewers Say About WildApricot? *AI-generated summary from verified user reviews* **Pros:** - Users find **access ease** with WildApricot for seamless content gating and membership management integration. - Users find WildApricot to be **affordable** , providing great value with its comprehensive features for membership management. - Users value the **all-in-one solution** of WildApricot, finding website creation and member management convenient and efficient. - Users appreciate the **ease of use** of WildApricot, benefiting from its all-in-one management system and flexible design. - Users appreciate the **excellent event management** capabilities of WildApricot, finding it essential for their organizations. **Cons:** - Users find the **limited customization options** of WildApricot frustrating, noting outdated technology and lack of modern design themes. - Users find the **clunky interface** outdated, lacking modern design features like contact segmentation and appealing email templates. - Users find the **contact management features outdated** , lacking segmentation and modern email design capabilities. - Users find the **difficult customization** of WildApricot hampers their ability to create modern and effective communications. - Users find the **email functionality outdated** , lacking modern design options and important features like contact segmentation. #### What Are Recent G2 Reviews of WildApricot? **"[Great easy-to-use platform for Membership, associations, and non-profits](https://www.g2.com/survey_responses/wildapricot-review-10396709)"** **Rating:** 4.5/5.0 stars *— Daniel R.* [Read full review](https://www.g2.com/survey_responses/wildapricot-review-10396709) --- **"[Wild Apricot: affordable membership management platform](https://www.g2.com/survey_responses/wildapricot-review-12722143)"** **Rating:** 4.0/5.0 stars *— E O.* [Read full review](https://www.g2.com/survey_responses/wildapricot-review-12722143) --- #### What Are G2 Users Discussing About WildApricot? - [Is Wild Apricot secure?](https://www.g2.com/discussions/is-wild-apricot-secure) - [Is Wild Apricot cloud based?](https://www.g2.com/discussions/is-wild-apricot-cloud-based) - [Does Wild Apricot have an API?](https://www.g2.com/discussions/does-wild-apricot-have-an-api) - 1 comment - [What is Wild Apricot software?](https://www.g2.com/discussions/what-is-wild-apricot-software) - 1 comment ### 9. [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships. **Average Rating:** 3.3/5.0 **Total Reviews:** 102 **How Do G2 Users Rate Blackbaud eTapestry?** - **Has the product been a good partner in doing business?:** 6.2/10 (Category avg: 8.8/10) - **Quality of Support:** 6.8/10 (Category avg: 8.6/10) - **Ease of Use:** 6.0/10 (Category avg: 8.4/10) - **Ease of Admin:** 6.2/10 (Category avg: 8.3/10) **Who Is the Company Behind Blackbaud eTapestry?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) - **Ownership:** NASDAQ:BLKB **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 72% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Blackbaud eTapestry? **"[Great Donor Software](https://www.g2.com/survey_responses/blackbaud-etapestry-review-4467914)"** **Rating:** 4.0/5.0 stars *— Mandy S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-etapestry-review-4467914) --- **"[eTapestry serves as a leading nonprofit, fundraising software for connecting donors to organizations](https://www.g2.com/survey_responses/blackbaud-etapestry-review-6592453)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/blackbaud-etapestry-review-6592453) --- #### What Are G2 Users Discussing About Blackbaud eTapestry? - [What are the benefits and drawbacks of using Blackbaud eTapestry for nonprofit management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blackbaud-etapestry-for-nonprofit-management) - [What is Blackbaud eTapestry used for?](https://www.g2.com/discussions/what-is-blackbaud-etapestry-used-for) - [How much does eTapestry cost?](https://www.g2.com/discussions/how-much-does-etapestry-cost) - [How much does blackbaud eTapestry cost?](https://www.g2.com/discussions/how-much-does-blackbaud-etapestry-cost) - [What is eTapestry database?](https://www.g2.com/discussions/what-is-etapestry-database) ### 10. [Humanitru](https://www.g2.com/products/humanitru/reviews) Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible. On average, Humanitru clients achieve: - 62% growth in number of active donors - 57% growth in average donation amounts - 41% reduction in lapsed donors **Average Rating:** 4.5/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Humanitru?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Quality of Support:** 9.5/10 (Category avg: 8.6/10) - **Ease of Use:** 8.1/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.3/10) **Who Is the Company Behind Humanitru?** - **Seller:** [Humanitru](https://www.g2.com/sellers/humanitru) - **Company Website:** https://www.humanitru.com/ - **Year Founded:** 2016 - **HQ Location:** Richmond, US - **Twitter:** @Humanitru (20 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/humanitru/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Museums and Institutions - **Company Size:** 89% Small-Business, 11% Mid-Market #### What Are Humanitru's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (7 reviews) - Donor Management (4 reviews) - Learning Ease (4 reviews) - Customization (3 reviews) **Cons:** - Clunky Interface (3 reviews) - Difficult Learning (3 reviews) - Lacking Features (3 reviews) - Missing Features (3 reviews) - Clunky Design (2 reviews) ### What Do G2 Reviewers Say About Humanitru? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **dedicated customer support** from Humanitru, noting swift responses and reliable assistance for all inquiries. - Users find Humanitru's **ease of use** exceptional, complimented by responsive customer support and intuitive navigation. - Users appreciate the **donor management features** of Humanitru, enhancing efficiency in tracking and engaging constituents. - Users value the **learning ease** of Humanitru, praising its straightforward navigation and helpful customer support. - Users value the **easy customization** of Humanitru, making it adaptable without extra fees or complexity. **Cons:** - Users find the **interface clunky** , leading to inefficiencies and frustration during their experience with Humanitru. - Users find the **difficult learning curve** of Humanitru frustrating, especially with trial and error required for reporting features. - Users feel frustrated by the **lack of essential features** in Humanitru, hindering their ability to manage memberships and donations. - Users find the **missing features** of Humanitru frustrating, leading to inefficiencies and lost opportunities in their processes. - Users find the **clunky design** of Humanitru hinders efficiency and leads to a cluttered experience. #### What Are Recent G2 Reviews of Humanitru? **"[Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support](https://www.g2.com/survey_responses/humanitru-review-11842512)"** **Rating:** 5.0/5.0 stars *— Aaron M.* [Read full review](https://www.g2.com/survey_responses/humanitru-review-11842512) --- **"[Highly Customizable and Supportive; Setup Can Take Time](https://www.g2.com/survey_responses/humanitru-review-11832929)"** **Rating:** 4.0/5.0 stars *— Patrick L.* [Read full review](https://www.g2.com/survey_responses/humanitru-review-11832929) --- #### What Are G2 Users Discussing About Humanitru? - [What is Humanitru used for?](https://www.g2.com/discussions/what-is-humanitru-used-for) - 1 comment ### 11. [Givecloud](https://www.g2.com/products/givecloud/reviews) What is Givecloud? Givecloud is a fundraising platform that helps nonprofits inspire generosity by prioritizing donor connection—not just donation processing. Designed for both evergreen and campaign-based fundraising, Givecloud enables organizations of all sizes to create giving experiences that feel intuitive, rewarding, and personal for supporters. Founded in 2017, Givecloud was built to solve a familiar problem: digital giving often feels transactional and disconnected from impact. The platform empowers donors, streamlines operations, and helps nonprofits build lasting relationships. Today, more than 2,000 nonprofits use Givecloud to grow sustainable revenue and long-term donor loyalty. How it Works Givecloud equips nonprofits with tools to raise funds year-round—through digital donations, recurring giving, memberships, e-commerce, and event registration—while giving supporters more control, transparency, and emotional connection to their impact. The platform integrates directly with leading CRMs and payment providers, eliminating manual work and keeping data flowing cleanly across systems. Givecloud stands out for its donor-first design. Every feature is built to reduce friction and increase generosity, using behavioral science and smart automation to optimize giving moments in real time. This donor-centric approach helps nonprofits deepen supporter relationships and build loyalty at scale. Key Benefits Givecloud’s tools—like Smart DCC, recurring upsells, and predictive suggestions—help nonprofits increase average gift size, grow lifetime donor value, and convert more donors, without adding operational complexity. Organizations using Givecloud report higher conversion rates, 2.2x more donor-covered costs, and a 10% lift in monthly giving. The platform is trusted by over 2,000 nonprofits and has supported more than $500 million in donations. Every feature is built with flexibility and performance in mind. Nonprofits can customize giving experiences without needing technical expertise and operate with confidence thanks to SOC 2 Type II and PCI-DSS compliance. **Average Rating:** 4.4/5.0 **Total Reviews:** 64 **How Do G2 Users Rate Givecloud?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **Quality of Support:** 9.1/10 (Category avg: 8.6/10) - **Ease of Use:** 8.3/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Givecloud?** - **Seller:** [Givecloud](https://www.g2.com/sellers/givecloud) - **Year Founded:** 2017 - **HQ Location:** Ottawa, CA - **Twitter:** @givecloud (46 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/givecloud-com/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 69% Small-Business, 23% Mid-Market #### What Are Givecloud's Pros and Cons? **Pros:** - Customer Support (19 reviews) - Ease of Use (16 reviews) - Features (14 reviews) - Easy Integrations (12 reviews) - User Interface (12 reviews) **Cons:** - Limited Customization (9 reviews) - Learning Curve (5 reviews) - Data Migration (4 reviews) - Donor Management (4 reviews) - Clunky Interface (3 reviews) ### What Do G2 Reviewers Say About Givecloud? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** of Givecloud, noting helpful and responsive assistance throughout their experience. - Users find GiveCloud's platform to be **user-friendly and intuitive** , making donations effortless and engaging. - Users value the **seamless donation experience** of Givecloud, enhancing engagement and collaboration across various departments. - Users highlight the **easy integrations** of GiveCloud with various tools, enhancing their fundraising and e-commerce efforts seamlessly. - Users appreciate the **user-friendly interface** of Givecloud, which enhances collaboration for all skill levels. **Cons:** - Users highlight the **limited customization** options of Givecloud, restricting their ability to create tailored solutions. - Users face a **slight learning curve** , often feeling unsupported during onboarding and encountering confusion with features. - Users experience **data migration issues** when importing to other platforms, complicating transitions and report extraction. - Users find the **donor management integration issues** with Donor Perfect complicate their workflow and increase manual tasks. - Users find the **clunky interface** of Givecloud challenging, particularly with legacy features and the Text to Give function. #### What Are Recent G2 Reviews of Givecloud? **"[GiveCloud](https://www.g2.com/survey_responses/givecloud-review-10823065)"** **Rating:** 5.0/5.0 stars *— Jonathan V.* [Read full review](https://www.g2.com/survey_responses/givecloud-review-10823065) --- **"[Easy to Learn, Smooth DonorPerfect Integration, and Great Support Resources](https://www.g2.com/survey_responses/givecloud-review-12891874)"** **Rating:** 5.0/5.0 stars *— Amy L.* [Read full review](https://www.g2.com/survey_responses/givecloud-review-12891874) --- ### 12. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Use:** 8.2/10 (Category avg: 8.4/10) - **Ease of Admin:** 8.0/10 (Category avg: 8.3/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **amazing customer support** of Giveffect, appreciating its efficiency and helpful resources. - Users value the **all-in-one solutions** of Giveffect, streamlining processes and enhancing efficiency with integrated features. - Users appreciate the **ease of use** of Giveffect, praising its integrated system and intuitive navigation. - Users value Giveffect for its **extensive features** and excellent customer support, enhancing their CRM experience. - Users highlight the **exceptional helpfulness of staff** at Giveffect, valuing their responsiveness and support throughout the CRM experience. **Cons:** - Users express concerns about the **high fees** of Giveffect, prompting searches for more affordable alternatives. - Users note **limited features** in Giveffect, expressing a desire for more seamless integrations and mobile capabilities. - Users find the **CRM integration lacking** , as it doesn't provide seamless features like their previous platform. - Users often face **data transfer issues** that complicate the onboarding process and hinder effective utilization of Giveffect. - Users find Giveffect's **donation management features limiting** due to clunky workarounds and lack of seamless integration. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ## What Is Admission-Based Nonprofit Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Admission-Based Nonprofit Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) - [Donor Management Software](https://www.g2.com/categories/donor-management) --- ## How Do You Choose the Right Admission-Based Nonprofit Software? ### What You Should Know About Admission-Based Nonprofit Software ### What is Admission-Based Nonprofit Software? Admission-based nonprofit software can be thought of as specialized [nonprofit CRM solutions](https://www.g2.com/categories/nonprofit-crm) that emphasize membership management and sales revenue tracking. In addition to [fundraising](https://www.g2.com/categories/fundraising) and [donor management](https://www.g2.com/categories/donor-management) features, these tools provide the functionality to manage membership programs, ticketing and event information, plus [POS](https://www.g2.com/categories/pos) transactions from on-site shops and restaurants. Admission-based nonprofits depend on this software to provide stellar customer service to members and visitors, while supporting all philanthropic activities. These platforms provide well-rounded functionality to nonprofits that would otherwise need several different solutions to manage their activities. **Key Benefits of Admission-Based Nonprofit Software** - Integrate on-site sales from gift shops, cafes, and bars - Process membership purchases and renewals - Record donations from members, attendees, and supporters - Manage event registration and ticket sales ### Why Use Admission-Based Nonprofit Software? From retail purchases to memberships, admission-based nonprofits must manage multiple actions beyond typical nonprofits. Specialized tools that integrate data from multiple departments ensures stronger communication and less administrative burden. Nonprofits rely on this software to track accurate data and minimize errors that create negative impressions for members and visitors. Admission-based nonprofit software benefits all staff, allowing everyone to have a holistic view of each individual who interacts with the organization. This insight allows for smart donor stewardship, targeted marketing campaigns for upcoming events and exhibits, and positive customer service. Additionally, all financial information captured, whether from donations or sales, can be consolidated and easily transferred to [nonprofit accounting software](https://g2.com/categories/nonprofit-accounting). Admission-based nonprofit software automates the membership renewal process, saving valuable staff time. Staff can utilize these tools to verify membership benefits, ensuring appropriate discounts are applied when purchasing food or gift shop items. These platforms allow nonprofits to market upcoming events and exhibits to members. Admission-based nonprofits that align their business and philanthropic activities should consider this software to optimize their daily work. ### Who Uses Admission-Based Nonprofit Software? Admission-based nonprofit software provides tools for zoos, museums, theatres, botanical gardens, and more. Nearly all staff in these organizations utilize the software, including: **Customer service staff —** Guest services and sales are important external functions that support admission-based nonprofits’ revenue generation. Those roles include concierge, visitor navigation, and sales. Users rely on software to process transactions, verify memberships, log reservations, and flag visitor feedback. Gift shop and food service staff rely on the POS integration to allow transactions to process in the same system. This function helps with monthly finance reconciliation. **Membership staff —** Member satisfaction ensures a stable revenue source year over year. Membership staff reference member records to respond to inquiries and concerns regarding topics such as member benefits, renewals, cancellations, or updates to biographical information. Membership staff can process on-site membership purchases and renewals; these tools also allow online membership purchases. Staff members are tasked with growing membership as well; these tools analyze existing records to identify previous visitors and donors who have not yet purchased memberships. **Fundraising staff —** Visitors and members are a prime source of donations, and fundraising staff can pull lists of these individuals who have not made donations to target for outreach. Other staff who interact with visitors can make notes in their records for certain affinities (ex: specific exhibits or events that individual liked) that help fundraisers tailor the pitch. **Event staff —** Admission-based nonprofits offer events and exhibits throughout the year that require ticketing and reservations. Event staff track ticket sales, event registrations, and special reservation requests (ex: weddings and birthday parties) through this software. Some solutions allow for event page creation, while others integrate with other specialized tools. All online sales are processed in the software as well, and event staff can verify those tickets on-site during the event. Furthermore, this software tracks an attendee’s entire history of ticket purchases. **Marketing staff —** Similar to fundraising staff, marketing staff rely on accurate visitor data to tailor their external communications. For example, visitors who prefer fossil exhibits at a history museum can receive extra promotional materials about those events. Also, communications can be segmented on a variety of attributes, such as membership level, donor or non-donor, and attendance history. **Operations staff —** Admission-based nonprofits need to track a variety of metrics to assess their ongoing performance and stability. Operations staff rely on data tracked through this software to monitor visitor numbers, membership retention, exhibit and event attendance, fundraising, and cost-benefit of product sales. These tools help operations staff collaborate with other teams to correct underperforming metrics, as well as forecast based on year-over-year trends. ### Admission-Based Nonprofit Software Features Depending on the product, admission-based nonprofit software offers some or all of the following features: **Membership management —** Membership purchase and renewal is at the heart of operations for admission-based nonprofits. Ensuring this revenue source continues to grow each year requires proper tools to automate the processes involved in member acquisition and renewal. Members can reference existing membership and see when upcoming fees are due, and upgrade or downgrade when desired. **POS —** All on-site cash register activity consolidates for easy financial reporting. These tools make it easy to process various purchases, membership adjustments, ticket sales, and visitor donations. **Ticketing and admissions —** People can purchase tickets for exhibits, shows, classes, programs, and events via online forms. Staff utilize the software to verify these tickets on-site. **Business insights —** Internal and external stakeholders rely on data to determine overall organization performance. Build custom reports to demonstrate visitor growth, program attendance, membership renewal, and more. This data is important to have for fundraisers, board meetings, and team reviews. These insights allow organizations to adjust their expenses and resources. Furthermore, these insights allow visitor experience to be assessed and improved. **Marketing —** All captured visitor data informs marketing strategy. Through these insights, marketers can target segmented groups across a variety of channels, from SMS to direct mail. Robust solutions allow personalized promotional offers and automated digital communication for specific customer activity. Users can track previous communications and assess open and click through rates. **Moves management —** Fundraisers have access to crucial data to determine potential donors. Information including previous ticket purchases, subscriptions, and memberships allow for powerful insights into a potential donor’s interests. This software allows start-to-finish tracking when cultivating donors; all staff have access to these records when necessary. Membership staff can flag specific individuals for fundraising staff to follow up with for conversation. ### Software and Services Related to Admission-Based Nonprofit Software [**Museum management software**](https://www.g2.com/categories/museum-management) **—** When considering core functionality, museum management and admission-based nonprofit software are similar. Both solutions manage the administrative needs of nonprofits with guest-facing experiences. Museum management tools offer some accounting features, while admission-based software requires an external integrated product. [**Nonprofit CRM**](https://www.g2.com/categories/nonprofit-crm) **—** Depending on the product, nonprofit CRM tools may lack the POS and robust membership features found in admission-based nonprofit software. However, both products share many similarities, and most nonprofit CRM tools serve an admission-based nonprofit’s needs if configured properly. Nonprofit CRM software optimizes fundraising, marketing, and donor management functions, it may not provide as many membership management tools as an organization might like. [**Association management software**](https://www.g2.com/categories/association-management) **—** Association management tools offer membership management, event coordination, and fundraising capabilities that an admission-based nonprofit needs, but lack the POS integration that allows on-site sales processing.They provide an online portal for members to communicate, a feature not all admission-based nonprofit software offers.