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Admission-Based Nonprofit reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Admission-Based Nonprofit Software for Small Businesses

    Products classified in the overall Admission-Based Nonprofit category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Admission-Based Nonprofit to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Admission-Based Nonprofit category.

    In addition to qualifying for inclusion in the Admission-Based Nonprofit Software category, to qualify for inclusion in the Small Business Admission-Based Nonprofit Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 4 Admission-Based Nonprofit Software for Small Businesses

    • Neon CRM
    • Tessitura
    • Altru
    • DonorSnap

    Compare Small Business Admission-Based Nonprofit Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (55)4.0 out of 5
    Entry Level Price:$110 per month

    Neon CRM is a cloud-based donor database designed to build and support lasting relationships. Neon CRM streamlines and automates manual efforts, allowing you to focus on your organization’s impact. Built-in event & volunteer management, online store capabilities, donor communication, one-click reports, automated receipting — with Neon CRM, you get all-in-one and then some. We can even integrate with your favorite software tools, including QuickBooks, Constant Contact, Mailchimp, and more.

    (58)3.6 out of 5

    Tessitura is an enterprise CRM system that powers all key business functions for museums, attractions, and performing arts organizations. From ticketing and admissions, fundraising, and memberships to education, marketing, analytics, and more, Tessitura’s unified platform enables a seamless, 360-degree view of all visitors, donors, members, and volunteers. In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Thos

    (24)3.9 out of 5

    With Blackbaud Altru, you'll: -Increase ticket sales with integrated analytics that enable you to identify trends and behaviors -Deliver a delightful and personalized experience online and offline through group sales, event pre-sales, automated discounts and more -Convert ticket buyers into members and donors through a 360-degree view of constituent behavior with consolidated data collection and layered wealth and demographic information -Save time and effort on program management

    (113)4.1 out of 5
    Entry Level Price:$39 per month

    DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsi

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    Check out the G2 Grid® for the top Admission-Based Nonprofit Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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    Neon CRM
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    Learn More About Admission-Based Nonprofit Software

    What is Admission-Based Nonprofit Software?

    Admission-based nonprofit software can be thought of as specialized nonprofit CRM solutions that emphasize membership management and sales revenue tracking. In addition to fundraising and donor management features, these tools provide the functionality to manage membership programs, ticketing and event information, plus POS transactions from on-site shops and restaurants. Admission-based nonprofits depend on this software to provide stellar customer service to members and visitors, while supporting all philanthropic activities. These platforms provide well-rounded functionality to nonprofits that would otherwise need several different solutions to manage their activities.

    Key Benefits of Admission-Based Nonprofit Software

    • Integrate on-site sales from gift shops, cafes, and bars
    • Process membership purchases and renewals
    • Record donations from members, attendees, and supporters
    • Manage event registration and ticket sales

    Why Use Admission-Based Nonprofit Software?

    From retail purchases to memberships, admission-based nonprofits must manage multiple actions beyond typical nonprofits. Specialized tools that integrate data from multiple departments ensures stronger communication and less administrative burden. Nonprofits rely on this software to track accurate data and minimize errors that create negative impressions for members and visitors. Admission-based nonprofit software benefits all staff, allowing everyone to have a holistic view of each individual who interacts with the organization. This insight allows for smart donor stewardship, targeted marketing campaigns for upcoming events and exhibits, and positive customer service. Additionally, all financial information captured, whether from donations or sales, can be consolidated and easily transferred to nonprofit accounting software.

    Admission-based nonprofit software automates the membership renewal process, saving valuable staff time. Staff can utilize these tools to verify membership benefits, ensuring appropriate discounts are applied when purchasing food or gift shop items. These platforms allow nonprofits to market upcoming events and exhibits to members. Admission-based nonprofits that align their business and philanthropic activities should consider this software to optimize their daily work.

    Who Uses Admission-Based Nonprofit Software?

    Admission-based nonprofit software provides tools for zoos, museums, theatres, botanical gardens, and more. Nearly all staff in these organizations utilize the software, including:

    Customer service staff — Guest services and sales are important external functions that support admission-based nonprofits’ revenue generation. Those roles include concierge, visitor navigation, and sales. Users rely on software to process transactions, verify memberships, log reservations, and flag visitor feedback. Gift shop and food service staff rely on the POS integration to allow transactions to process in the same system. This function helps with monthly finance reconciliation.

    Membership staff — Member satisfaction ensures a stable revenue source year over year. Membership staff reference member records to respond to inquiries and concerns regarding topics such as member benefits, renewals, cancellations, or updates to biographical information. Membership staff can process on-site membership purchases and renewals; these tools also allow online membership purchases. Staff members are tasked with growing membership as well; these tools analyze existing records to identify previous visitors and donors who have not yet purchased memberships.

    Fundraising staff — Visitors and members are a prime source of donations, and fundraising staff can pull lists of these individuals who have not made donations to target for outreach. Other staff who interact with visitors can make notes in their records for certain affinities (ex: specific exhibits or events that individual liked) that help fundraisers tailor the pitch.

    Event staff — Admission-based nonprofits offer events and exhibits throughout the year that require ticketing and reservations. Event staff track ticket sales, event registrations, and special reservation requests (ex: weddings and birthday parties) through this software. Some solutions allow for event page creation, while others integrate with other specialized tools. All online sales are processed in the software as well, and event staff can verify those tickets on-site during the event. Furthermore, this software tracks an attendee’s entire history of ticket purchases.

    Marketing staff — Similar to fundraising staff, marketing staff rely on accurate visitor data to tailor their external communications. For example, visitors who prefer fossil exhibits at a history museum can receive extra promotional materials about those events. Also, communications can be segmented on a variety of attributes, such as membership level, donor or non-donor, and attendance history.

    Operations staff — Admission-based nonprofits need to track a variety of metrics to assess their ongoing performance and stability. Operations staff rely on data tracked through this software to monitor visitor numbers, membership retention, exhibit and event attendance, fundraising, and cost-benefit of product sales. These tools help operations staff collaborate with other teams to correct underperforming metrics, as well as forecast based on year-over-year trends.

    Admission-Based Nonprofit Software Features

    Depending on the product, admission-based nonprofit software offers some or all of the following features:

    Membership management — Membership purchase and renewal is at the heart of operations for admission-based nonprofits. Ensuring this revenue source continues to grow each year requires proper tools to automate the processes involved in member acquisition and renewal. Members can reference existing membership and see when upcoming fees are due, and upgrade or downgrade when desired.

    POS — All on-site cash register activity consolidates for easy financial reporting. These tools make it easy to process various purchases, membership adjustments, ticket sales, and visitor donations.

    Ticketing and admissions — People can purchase tickets for exhibits, shows, classes, programs, and events via online forms. Staff utilize the software to verify these tickets on-site.

    Business insights — Internal and external stakeholders rely on data to determine overall organization performance. Build custom reports to demonstrate visitor growth, program attendance, membership renewal, and more. This data is important to have for fundraisers, board meetings, and team reviews. These insights allow organizations to adjust their expenses and resources. Furthermore, these insights allow visitor experience to be assessed and improved.

    Marketing — All captured visitor data informs marketing strategy. Through these insights, marketers can target segmented groups across a variety of channels, from SMS to direct mail. Robust solutions allow personalized promotional offers and automated digital communication for specific customer activity. Users can track previous communications and assess open and click through rates.

    Moves management — Fundraisers have access to crucial data to determine potential donors. Information including previous ticket purchases, subscriptions, and memberships allow for powerful insights into a potential donor’s interests. This software allows start-to-finish tracking when cultivating donors; all staff have access to these records when necessary. Membership staff can flag specific individuals for fundraising staff to follow up with for conversation.