2020



Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
1

Veeam Backup & Replication
Data Replication

Built to create backups of vSphere and Hyper-V virtual machines. Offers image-based VM replication, instant VM and file-level recovery.
Built to create backups of vSphere and Hyper-V virtual machines. Offers image-based VM replication, instant VM and file-level recovery.
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Mid-Market Products 2020
Top 100 Software Products 2020
Top 100 Highest Satisfaction Products 2020
Relationship Leader File Recovery Fall 2020
Grid Leader File Recovery Summer 2020
Momentum Leader File Recovery Summer 2020
Momentum Leader Server Backup Summer 2020
Grid Leader Server Backup Summer 2020
2
Druva Data Security Cloud
Online Backup
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Mid-Market Products 2020
Top 100 Highest Satisfaction Products 2020
Grid Leader SaaS Backup Winter 2021
Momentum Leader Online Backup Winter 2021
Implementation Leader Online Backup Winter 2021
Grid Leader Online Backup Winter 2021
3

SQL Developer
Database Management Systems (DBMS)

Oracle SQL Developer is a free, integrated development environment (IDE) designed to simplify the development and management of Oracle Databases across both traditional and cloud deployments. It provides a comprehensive suite of tools for PL/SQL application development, database administration, data
Oracle SQL Developer is a free, integrated development environment (IDE) designed to simplify the development and management of Oracle Databases across both traditional and cloud deployments. It provides a comprehensive suite of tools for PL/SQL application development, database administration, data
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Database Management Systems (DBMS) Summer 2020
Momentum Leader Database Management Systems (DBMS) Summer 2020
Grid Leader Database Management Systems (DBMS) Spring 2020
Momentum Leader Database Management Systems (DBMS) Spring 2020
4

Acronis Cyber Backup Cloud for Service Providers
SaaS Backup

Acronis Cyber Backup Cloud for Service Providers is a hybrid cloud backup solution for service providers that protects any virtual, physical, and cloud environment, and lets you quickly realize incremental revenues with zero upfront costs and a pay-as-you-go business model.
Acronis Cyber Backup Cloud for Service Providers is a hybrid cloud backup solution for service providers that protects any virtual, physical, and cloud environment, and lets you quickly realize incremental revenues with zero upfront costs and a pay-as-you-go business model.
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 100 Software Products 2020
Grid Leader SaaS Backup Winter 2021
Momentum Leader Server Backup Winter 2021
Momentum Leader SaaS Backup Winter 2021
Grid Leader Server Backup Winter 2021
Europe Leader SaaS Backup Winter 2021
Grid High performer Server Backup Winter 2021
5
Veeam Data Platform
Online Backup
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Modernize your data protection and eliminate downtime with Veeam Data Platform, the simple, flexible, reliable and powerful solution for protecting your Cloud, Virtual and Physical workloads. It just works!
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Mid-Market Products 2020
Top 100 Software Products 2020
Momentum Leader Server Backup Winter 2021
Usability Leader Server Backup Winter 2021
Results Leader Server Backup Winter 2021
6
Toad For Oracle
Database Management Systems (DBMS)
Modernize your Oracle database operations to enable business agility
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Usability Leader Database Management Systems (DBMS) Summer 2020
Relationship Leader Database Management Systems (DBMS) Summer 2020
Results Leader Database Management Systems (DBMS) Summer 2020
Grid Leader Database Management Systems (DBMS) Summer 2020
Usability Leader Database Management Systems (DBMS) Spring 2020
Results Leader Database Management Systems (DBMS) Spring 2020
Relationship Leader Database Management Systems (DBMS) Spring 2020
7

Acronis Cyber Backup
Server Backup

Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Mid-Market Products 2020
Top 50 SMB Products 2020
Top 100 Software Products 2020
Top 100 Highest Satisfaction Products 2020
Grid Leader Online Backup Winter 2021
Grid Leader Disaster Recovery Winter 2021
Relationship Leader Online Backup Winter 2021
8
FlexNet Manager
Software Asset Management Tools
Flexera Software is the established global leader in Software Asset Management and Software License Optimization solutions, enabling enterprises to gain visibility and control of IT assets, reduce ongoing software costs, and maintain continuous license compliance. These capabilities are delivered as
Flexera Software is the established global leader in Software Asset Management and Software License Optimization solutions, enabling enterprises to gain visibility and control of IT assets, reduce ongoing software costs, and maintain continuous license compliance. These capabilities are delivered as
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Software Asset Management Tools Fall 2020
Grid Leader Software Asset Management Tools Summer 2020
Grid Leader Software Asset Management Tools Spring 2020
9
Freshservice
IT Service Management (ITSM) Tools
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Mid-Market Products 2020
Top 100 Fastest Growing Product 2020
Asia Pacific Leader Incident Management Winter 2021
Asia Leader Incident Management Winter 2021
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2021
Europe Leader Service Desk Winter 2021
United Kingdom Leader Service Desk Winter 2021
10
SolarWinds Service Desk
Service Desk
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 100 Fastest Growing Product 2020
Grid Leader Incident Management Winter 2021
Grid Leader IT Asset Management Winter 2021
Relationship Leader IT Asset Management Winter 2021
Grid Leader Service Desk Winter 2021
Usability Leader IT Asset Management Winter 2021
11
Acronis True Image
Online Backup
Acronis sets the standard for Hybrid Cloud Data Protection with #backup, #cloud storage, disaster recovery, and secure file sync & share solutions.
Acronis sets the standard for Hybrid Cloud Data Protection with #backup, #cloud storage, disaster recovery, and secure file sync & share solutions.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Momentum Leader Hard Drive Cloning Winter 2021
Grid Leader Hard Drive Cloning Winter 2021
Grid Leader Online Backup Winter 2021
Momentum Leader Hard Drive Cloning Fall 2020
Grid Leader Hard Drive Cloning Fall 2020
Momentum Leader Online Backup Fall 2020
12
Nutanix Beam
Cloud Management Platforms
Beam is a multi-cloud optimization service delivered as part of the Nutanix Enterprise Cloud OS. Beam provides organizations with deep visibility and rich analytics detailing cloud consumption patterns, along with one-click cost optimization across their cloud environments.
Beam is a multi-cloud optimization service delivered as part of the Nutanix Enterprise Cloud OS. Beam provides organizations with deep visibility and rich analytics detailing cloud consumption patterns, along with one-click cost optimization across their cloud environments.
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Cloud Management Platforms Winter 2021
Momentum Leader Cloud Management Platforms Winter 2021
Grid Leader Cloud Cost Management Winter 2021
Grid Leader Cloud Compliance Winter 2021
Grid Leader Cloud Workload Protection Platforms Winter 2021
Grid Leader Cloud Security Winter 2021
Grid Leader Cloud Management Platforms Fall 2020
Grid High performer Cloud Cost Management Fall 2020
13
Cove Data Protection
Server Backup
Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Cove Data Protection is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365 data, all managed from a single multi-tenant dashboard. Cloud storage is included, with data centers worldwide to keep backups in region and isolated from the local network.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader SaaS Backup Winter 2021
Grid Leader Online Backup Winter 2021
Grid High performer Disaster Recovery Winter 2021
Grid Leader Server Backup Winter 2021
14
SysAid
IT Service Management (ITSM) Tools
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader IT Service Management (ITSM) Tools Winter 2021
Usability Leader Service Desk Winter 2021
Relationship Leader Service Desk Winter 2021
Usability Leader IT Service Management (ITSM) Tools Winter 2021
15

Veeam Agent for Microsoft Windows
Server Backup

Veeam Agent for Microsoft Windows FREE provides a simple solution for backing up Windows-based servers, desktops and laptops. With Veeam Agent for Microsoft Windows FREE, you can easily back up your computer to an external hard drive, NAS (network-attached storage) share or a Veeam Backup & Replicat
Veeam Agent for Microsoft Windows FREE provides a simple solution for backing up Windows-based servers, desktops and laptops. With Veeam Agent for Microsoft Windows FREE, you can easily back up your computer to an external hard drive, NAS (network-attached storage) share or a Veeam Backup & Replicat
Categories
G2 Awards
Top 50 IT Management Products 2020
Usability Leader Online Backup Summer 2020
Grid Leader Server Backup Spring 2020
Usability Leader Online Backup Spring 2020
Results Leader Online Backup Spring 2020
Relationship Leader Online Backup Spring 2020
Relationship Leader Server Backup Spring 2020
Momentum Leader Server Backup Spring 2020
16
MSP360 Backup
Server Backup
MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 100 Highest Satisfaction Products 2020
Momentum Leader Server Backup Winter 2021
Grid Leader Server Backup Winter 2021
Grid High performer Server Backup Winter 2021
Momentum Leader Server Backup Fall 2020
Grid Leader Server Backup Fall 2020
Grid High performer Server Backup Fall 2020
17
Druva Phoenix
Server Backup
Categories
G2 Awards
Top 50 IT Management Products 2020
Momentum Leader Cloud Data Security Winter 2021
Relationship Leader Cloud Data Security Winter 2021
Implementation Leader Cloud Security Winter 2021
Implementation Leader Cloud Data Security Winter 2021
Usability Leader Cloud Data Security Winter 2021
Grid Leader Server Backup Winter 2021
18
Egnyte
Cloud Content Collaboration
Egnyte delivers the only modern content platform that is purpose-built for businesses. Egnyte gives IT centralized control and protection over their files, and users fast access to their content, no matter how or where work happens.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Remote Tools 2020
Usability Leader Data Governance Winter 2021
Implementation Leader Data Governance Winter 2021
Results Leader Data Security Winter 2021
Results Leader Cloud Content Collaboration Winter 2021
Relationship Leader Encryption Key Management Winter 2021
19

Recuva
File Recovery
Recuva recovers files from your Windows computer, recycle bin, digital camera card, or MP3 player!
Categories
G2 Awards
Top 50 IT Management Products 2020
Momentum Leader File Recovery Winter 2021
Grid Leader File Recovery Winter 2021
Momentum Leader File Recovery Fall 2020
Grid Leader File Recovery Fall 2020
Grid Leader File Recovery Summer 2020
Momentum Leader File Recovery Summer 2020
20

Jira Service Management
Service Desk

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2021
Grid Leader Service Desk Winter 2021
Results Leader IT Service Management (ITSM) Tools Winter 2021
Grid Leader Incident Management Winter 2021
Implementation Leader IT Service Management (ITSM) Tools Winter 2021
Asia Leader Incident Management Winter 2021
Momentum Leader Service Desk Winter 2021
21
Wondershare Dr.Fone
File Recovery
Wondershare Dr.Fone for Android, is a capable recovery solution for Android smartphones. It allows you to directly recover deleted data from SD cards inside Android devices.
Wondershare Dr.Fone for Android, is a capable recovery solution for Android smartphones. It allows you to directly recover deleted data from SD cards inside Android devices.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Online Backup Winter 2021
Implementation Leader Online Backup Winter 2021
Implementation Leader Online Backup Spring 2020
22
Ivanti Neurons for ITSM
IT Service Management (ITSM) Tools
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Service Desk Winter 2021
Grid Leader IT Service Management (ITSM) Tools Winter 2021
Grid Leader Service Desk Fall 2020
Grid Leader IT Service Management (ITSM) Tools Fall 2020
23
Flexera One
Cloud Management Platforms
Flexera One provides a rich set of capabilities for discovery, template-based provisioning, orchestration, and automation; operational monitoring and management; governance; and cost optimization across multiple public and private clouds as well as virtual and bare-metal servers.
Flexera One provides a rich set of capabilities for discovery, template-based provisioning, orchestration, and automation; operational monitoring and management; governance; and cost optimization across multiple public and private clouds as well as virtual and bare-metal servers.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader Cloud Cost Management Fall 2020
Implementation Leader Cloud Cost Management Summer 2020
Implementation Leader Cloud Cost Management Spring 2020
24
dbForge Studio for MySQL
Database Management Systems (DBMS)
dbForge Studio for MySQL is the universal MySQL and MariaDB client for database management, administration and development. With the help of this intelligent MySQL client the work with data and code has become easier and more convenient.
dbForge Studio for MySQL is the universal MySQL and MariaDB client for database management, administration and development. With the help of this intelligent MySQL client the work with data and code has become easier and more convenient.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid High performer Database Management Systems (DBMS) Summer 2020
Momentum Leader Database Management Systems (DBMS) Summer 2020
Results Leader Database Management Systems (DBMS) Summer 2020
Grid High performer Database Management Systems (DBMS) Spring 2020
Momentum Leader Database Management Systems (DBMS) Spring 2020
Results Leader Database Management Systems (DBMS) Spring 2020
25
Splashtop Remote Support
Remote Support
Splashtop Remote Support is a comprehensive remote access and support solution designed for IT professionals and managed service providers (MSPs. It enables secure, high-performance connections to Windows, Mac, and Linux computers, facilitating efficient troubleshooting and management from any locat
Splashtop Remote Support is a comprehensive remote access and support solution designed for IT professionals and managed service providers (MSPs. It enables secure, high-performance connections to Windows, Mac, and Linux computers, facilitating efficient troubleshooting and management from any locat
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader Service Desk Winter 2021
Results Leader Service Desk Winter 2021
Usability Leader Service Desk Winter 2021
26

Wondershare Recoverit
File Recovery

Wondershare Recoverit is a comprehensive data recovery solution designed to retrieve lost, deleted, or inaccessible files from various storage devices. With support for over 1,000 file formats, including documents, photos, videos, and emails, Recoverit ensures that users can recover their valuable d
Wondershare Recoverit is a comprehensive data recovery solution designed to retrieve lost, deleted, or inaccessible files from various storage devices. With support for over 1,000 file formats, including documents, photos, videos, and emails, Recoverit ensures that users can recover their valuable d
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader File Recovery Winter 2021
Grid High performer File Recovery Fall 2020
Momentum Leader File Recovery Fall 2020
Relationship Leader File Recovery Fall 2020
Grid Leader File Recovery Fall 2020
Grid Leader File Recovery Summer 2020
Grid Leader File Recovery Spring 2020
27

Azure SQL Server Stretch Database
Database Management Systems (DBMS)

Azure SQL Server Stretch Database was a feature introduced in SQL Server 2016 that allowed organizations to dynamically extend their on-premises databases to Azure, enabling seamless access to both hot and cold data without significant changes to existing applications. This capability provided virtu
Azure SQL Server Stretch Database was a feature introduced in SQL Server 2016 that allowed organizations to dynamically extend their on-premises databases to Azure, enabling seamless access to both hot and cold data without significant changes to existing applications. This capability provided virtu
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
28

Cisco Network Assistant
Network Management Tools

Cisco Network Assistant simplifies wired and wireless network management for networks up to 80 devices with its intuitive GUI and a task-based menu. Cisco Network Assistant is free and is optimized to apply common services across Cisco switches, routers, wireless controllers, and access points.
Cisco Network Assistant simplifies wired and wireless network management for networks up to 80 devices with its intuitive GUI and a task-based menu. Cisco Network Assistant is free and is optimized to apply common services across Cisco switches, routers, wireless controllers, and access points.
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Network Monitoring Winter 2021
Grid Leader Network Monitoring Fall 2020
Grid High performer Network Monitoring Summer 2020
Grid Leader Network Monitoring Summer 2020
29

ManageEngine ServiceDesk Plus
Service Desk
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Service Desk Winter 2021
Grid High performer Service Desk Winter 2021
Momentum Leader Service Desk Fall 2020
Grid Leader Service Desk Fall 2020
Grid High performer Service Desk Fall 2020
Grid Leader Service Desk Summer 2020
30
LogMeIn Rescue
Remote Support
By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.
By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader Help Desk Winter 2021
Implementation Leader Service Desk Winter 2021
Usability Leader Service Desk Winter 2021
Usability Leader Help Desk Winter 2021
Grid High performer Remote Support Winter 2021
Grid Leader Remote Support Winter 2021
Grid Leader Service Desk Winter 2021
31

GoodSync
Online Backup

GoodSync easy-to-use software automatically backs up and syncs your files between any computer, mobile device or drive; with or without using the cloud
GoodSync easy-to-use software automatically backs up and syncs your files between any computer, mobile device or drive; with or without using the cloud
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid High performer Online Backup Winter 2021
Grid High performer Online Backup Fall 2020
Grid High performer Online Backup Summer 2020
Momentum Leader Online Backup Spring 2020
Grid High performer Online Backup Spring 2020
32
TeamViewer
Remote Support
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 50 Remote Tools 2020
Europe Leader Remote Desktop Winter 2021
Europe Leader Remote Support Winter 2021
United Kingdom Leader Remote Desktop Winter 2021
Implementation Leader Video Conferencing Winter 2021
Relationship Leader Video Conferencing Winter 2021
Implementation Leader Remote Desktop Winter 2021
Implementation Leader Remote Support Winter 2021
33
SolarWinds Web Help Desk
Service Desk
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader Incident Management Winter 2021
Implementation Leader Service Desk Winter 2021
Grid Leader Service Desk Winter 2021
Implementation Leader Incident Management Fall 2020
Implementation Leader Service Desk Fall 2020
Grid Leader Service Desk Fall 2020
34
IBM Multicloud Manager
Cloud Management Platforms
35

Azure Virtual WAN
Network Management Tools

Connect your global branch offices, point-of-sale locations, and sites using Azure and the Microsoft global network. Plan, configure, and seamlessly deploy new connections, tuned for a growing ecosystem of market-leading partners.
Connect your global branch offices, point-of-sale locations, and sites using Azure and the Microsoft global network. Plan, configure, and seamlessly deploy new connections, tuned for a growing ecosystem of market-leading partners.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
36

Apache Ignite
Database Management Systems (DBMS)

Apache Ignite is an in-memory computing platform that is durable, strongly consistent, and highly available with powerful SQL, key-value and processing APIs.
Apache Ignite is an in-memory computing platform that is durable, strongly consistent, and highly available with powerful SQL, key-value and processing APIs.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
37

Oracle Database Backup Service
Database Backup

Oracle Database Backup Service is a secure, scalable, and on-demand cloud storage solution designed specifically for backing up Oracle databases to Oracle Cloud. This service enhances existing backup strategies by offering an off-site storage option, ensuring data protection against local failures a
Oracle Database Backup Service is a secure, scalable, and on-demand cloud storage solution designed specifically for backing up Oracle databases to Oracle Cloud. This service enhances existing backup strategies by offering an off-site storage option, ensuring data protection against local failures a
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid High performer Online Backup Winter 2021
Grid High performer Online Backup Fall 2020
Grid High performer Online Backup Summer 2020
Grid High performer Online Backup Spring 2020
38
Citrix Workspace
Unified Workspaces
Citrix Workspace (featuring Citrix Virtual Apps and Desktops) is a complete secure digital workspace, designed to empower people to work better anytime, anywhere without distractions. It seamlessly integrates with your existing systems, so you can focus on driving digital transformation.
Citrix Workspace (featuring Citrix Virtual Apps and Desktops) is a complete secure digital workspace, designed to empower people to work better anytime, anywhere without distractions. It seamlessly integrates with your existing systems, so you can focus on driving digital transformation.
Categories
G2 Awards
Top 50 Remote Tools 2020
Top 50 IT Management Products 2020
Grid Leader Unified Endpoint Management (UEM) Winter 2021
Grid Leader Virtual Desktop Infrastructure (VDI) Winter 2021
Grid Leader Employee Engagement Winter 2021
Relationship Leader Virtual Desktop Infrastructure (VDI) Winter 2021
Usability Leader Unified Endpoint Management (UEM) Winter 2021
Implementation Leader Unified Endpoint Management (UEM) Winter 2021
39
AnyDesk
Remote Desktop
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Top 100 Fastest Growing Product 2020
Momentum Leader Remote Desktop Winter 2021
Relationship Leader Remote Desktop Winter 2021
Momentum Leader Remote Support Winter 2021
Grid Leader Remote Support Winter 2021
Grid Leader Remote Desktop Winter 2021
40

Azure Backup
Server Backup

Azure Backup is a centralized cloud-based service designed to protect your data across various environments, including on-premises and cloud-based infrastructures. It offers enterprise-grade data protection, ensuring business continuity during outages and cyberattacks. Key Features and Functionalit
Azure Backup is a centralized cloud-based service designed to protect your data across various environments, including on-premises and cloud-based infrastructures. It offers enterprise-grade data protection, ensuring business continuity during outages and cyberattacks. Key Features and Functionalit
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Momentum Leader Server Backup Winter 2021
Grid Leader Server Backup Winter 2021
Grid Leader Server Backup Fall 2020
Grid Leader Server Backup Summer 2020
Grid Leader Server Backup Spring 2020
41
ServiceNow Customer Service Management
Customer Service Automation
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Implementation Leader Customer Self-Service Summer 2020
42

SugarSync
Cloud Content Collaboration

SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into
SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
43
Splashtop Remote Access
Remote Desktop
Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Usability Leader Remote Desktop Winter 2021
Relationship Leader Remote Desktop Winter 2021
44
Dell NetWorker
Server Backup
Dell NetWorker is an enterprise-level data protection software designed to safeguard critical workloads across diverse environments, including physical, virtual, and cloud infrastructures. It offers a unified and automated approach to backup and recovery, ensuring data integrity and availability acr
Dell NetWorker is an enterprise-level data protection software designed to safeguard critical workloads across diverse environments, including physical, virtual, and cloud infrastructures. It offers a unified and automated approach to backup and recovery, ensuring data integrity and availability acr
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
45
Veeam Data Cloud for Microsoft 365
Microsoft 365 Management Tools
Veeam Backup for Microsoft 365 eliminates the risk of losing access and control over your Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams so that your data is always protected and accessible
Veeam Backup for Microsoft 365 eliminates the risk of losing access and control over your Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams so that your data is always protected and accessible
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader SaaS Backup Winter 2021
Grid Leader SaaS Backup Fall 2020
46
RealVNC
Remote Desktop
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
VNC Connect enables you to remotely access and control your devices wherever you are in the world, whenever you need to. VNC has a widespread user base from individuals to the world's largest multi-national companies utilizing the technology for a range of applications.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Europe Leader Remote Desktop Winter 2021
United Kingdom Leader Remote Desktop Winter 2021
Grid Leader Remote Desktop Winter 2021
Grid High performer Remote Desktop Winter 2021
Europe High performer Remote Support Winter 2021
Grid Leader Remote Support Winter 2021
47

Zoho Assist
Remote Support

Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like y
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like y
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Europe Leader Remote Support Winter 2021
United Kingdom Leader Remote Desktop Winter 2021
Implementation Leader Remote Support Winter 2021
Grid Leader Remote Support Winter 2021
Grid Leader Remote Desktop Winter 2021
Europe Leader Remote Desktop Winter 2021
Momentum Leader Remote Support Winter 2021
48
ScreenConnect
Remote Support
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Results Leader Remote Desktop Winter 2021
Results Leader Screen and Video Capture Winter 2021
Implementation Leader Screen and Video Capture Winter 2021
Implementation Leader Remote Desktop Winter 2021
Grid Leader Remote Desktop Winter 2021
Momentum Leader Screen and Video Capture Winter 2021
49

Symantec ServiceDesk
Service Desk

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates dir
Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates dir
Categories
G2 Awards
Top 50 IT Management Products 2020
50

IBM MaaS360
Unified Endpoint Management (UEM)
Reviews
Categories
G2 Awards
Top 50 IT Management Products 2020
Grid Leader Enterprise Mobility Management Summer 2020
Grid Leader Mobile Device Management (MDM) Summer 2020
Grid Leader Enterprise Mobility Management Spring 2020
Grid Leader Mobile Device Management (MDM) Spring 2020