Druva Phoenix Reviews & Product Details

Druva Phoenix Overview

What is Druva Phoenix?

As businesses adopt a cloud-first strategy, reducing on-premises infrastructure and moving IT and business applications to the cloud, the limitations and costs of traditional data protection and disaster recovery become more apparent. Druva Phoenix™ provides a unique cloud-native approach that helps businesses accelerate their journey to the cloud by reducing infrastructure management and improving business resilience. Delivered as-a-service, Druva Phoenix combines high-performance, scalable all-in-one backup, disaster recovery (DR), archival and analytics to simplify data protection which dramatically reduces costs and improves data visibility for today’s complex information environments. Organizations can achieve aggressive SLAs and reduce the total cost of ownership (TCO) by up to 50% with Druva. With no hardware, no software, and no complexity, businesses can get started within minutes. Learn more here: https://www.druva.com/phoenix

Druva Phoenix Details
Languages Supported
English
Product Description

Cloud Backup and Archiving for Servers

How do you position yourself against your competitors?

0% Infrastructure.
100% SaaS.
50% Lower TCO.
Cloud-native architecture
Proven SaaS experience, 4000+ customers
Customer Support


Seller Details
Seller
Druva
Company Website
Year Founded
2008
HQ Location
Sunnyvale, CA
Twitter
@druvainc
21,091 Twitter followers
LinkedIn® Page
www.linkedin.com
842 employees on LinkedIn®

Overview Provided by:
Show More

Druva Phoenix Videos

Druva Phoenix Screenshots

Answer a few questions to help the Druva Phoenix community
Have you used Druva Phoenix before?
Yes

Druva Phoenix Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 56 Druva Phoenix reviews
Popular Mentions
Showing 56 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Druva Phoenix?
Write a Review
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

With Druva, we just add the proxy and the servers we want to backup on prem and this takes care of it , the dedup by more than 50% is great so you are using a lot less credits than you would if no dedup. Single pane of glass for all my regions backups in 4 countries with all stats in the dashboard. Ability to do entire VMs and single file restores, App aware backups. Review collected by and hosted on G2.com.

What do you dislike?

I would say domain server backups is the least convenient, as you have to do scripts to accommodate the windows restrictions. Otherwise , a simple built in feature for this to tick a box advising the Druva backup job that this is a Domain Controller and then it do the backup compliant to Windows for Domain controllers. Also for DR backups , AWS storage costs is separate and not included not a good thing as DR will certainly take a considerable amount of space in AWS. this should be included in the contract as using parts of our credit how we wish to between backups and DR. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very good software can be deployed fast and unify global backups. Deduplication is very good feature. Easy for administration , single point of access.

Clarify disaster recovery and included storage Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've improved backup centralization , redundancy of Backups for crisis management, and cloud centralization for all regions backups.

one system over managing our ourselves in a hand built backup model to cloud, this certainly reduces that admin overhead

recovery times are improved, provides yet a secondary or tertiary location for crisis recovery. Review collected by and hosted on G2.com.

Show More
Show Less
Director of IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva Phoenix has a global dedupe feature helps our backup storage credits go further. 12x infact. Review collected by and hosted on G2.com.

What do you dislike?

When something isn't backing up, we need to dive into a log file on the server to parse out what went wrong. Would prefer to be able to go back to the console and try to backup just that one file again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We also went with Druva inSync when considering Druva Phoenix. It's nice for our admin team to be able to jump into one portal to manage both backup product. One thing to consider is how often the data changes and if you have enough upload bandwidth to support this type of product. A larger database may take more than a day to backup on slower connections. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're solving the issue of only maintaining backups on premise. This solution allows us to be secure if our office is ever destroyed. Review collected by and hosted on G2.com.

Show More
Show Less
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva’s ability to be able to employee 2 new service extremely quickly and the very short time that the backups take to complete Review collected by and hosted on G2.com.

What do you dislike?

The lack of more descriptive log information when issues arise and not giving solutions to the issues in the help portal Which requires you to contact support well almost guaranteed to ask you at least twice for log information Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you have the driver support number and email address saved it is not that visible on the website Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The company had no backups that were reliable before implementation deploying druva resolve this issue by also taking the human risk out of the equation Review collected by and hosted on G2.com.

Show More
Show Less
AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva was clearly designed with admins in mind. It is clear and easy to configure, recover data, see any issues with my backups, and generally to resolve them very quickly.

The flexible use of storage is great for a client with a small footprint like us - we can pay for what we really need, and the use of AWS means it's flexible if our needs change. Review collected by and hosted on G2.com.

What do you dislike?

Setting policies only by group, without an option to override any setting for a particular server, is a little cumbersome if you need different retention for different servers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are trying to eliminate as much on-premises hardware as we can. Carrying our server backups in AWS is a perfect solution for us - we always know that data is available and can be accessed quickly, without the hassle of maintaining hardware. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use setting up appliances in virtual environment. The idea that I don't have to install any agents on the systems themselves and it's just an appliance that takes snapshots is huge for us. There's no real impact to our systems and updating the appliance is very straightforward. I also appreciate that the Druva team reaches out each year for a healthcheck. Review collected by and hosted on G2.com.

What do you dislike?

Bandwidth limit of 1023mbps when uploading backups makes the whole process take a lot longer than we'd prefer. The fact that each appliance can only backup 3 systems at once is also a limiting factor, ideally we'd like the ability to use more of our network bandwidth to facilitate faster backups. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go to product for easy snapshot-based backups from VMware vsphere, spinning it up took very little effort and the peace of mind knowing that your backups are stored in a AWS-backed storage environment in the cloud makes all the different. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Not having to deduplicate our backups or worry about offsite reliability. Seeing how much data storage costs we're saving by having a console that shows our deduplication rate and how much its saving us. I have used this data to tweak our backup schedule, knowing how many more backups I can take without significantly increasing costs is clutch. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

One of the best parts of working wth Druva Pheonix was (not lying) Pre-Sales. When I was shopping around I had three candidates (one being Druva) and won the bid. Why did they win. PRICING was so attractive for a school setting and the company understood my needs in a district with limited funding. They were so creative they gave more functions to allow the migration to happen on our terms. Lastly, the Pre sales engineer assisted (literally hand held) how to setup and made sure all aspects were covered. This is stellar service in it self! As for the product it just works! Review collected by and hosted on G2.com.

What do you dislike?

At first I did not care for the CREDIT model. Now that I have been partnered with Druva for almost two months, I have a much better understanding how this works. Sometimes talking to support can be challenging since they are over sea, but that is nothing new to cry about when in IT. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend incorporating another package with the AWS side. Now have the customer have to spnin up a AWS account blah blah blah.....Currently because funding was not available for DR during pre-sales we had to opt out) I'm sure Druva has something up their sleeve (I hope) : )~ Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One issue I had with my last Backup solution was DR stand up. Even though I am still in the infancy of my Druva solution I do plan to utilize the AWS spin up in the cloud. Review collected by and hosted on G2.com.

Show More
Show Less
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I specifically use Druva for VMWare vCenter, though it can also be used without vCenter, i.e. directly on ESXI hosts. I like the simple and straightforward setup of Druva proxies. The restore process is not perfect but pretty close (much better than other solutions). Druva also offers the ability to use multiple proxy VM's for increased redundancy. Lastly, these proxy VM's are prebuilt by Druva so deployment is very quick. Review collected by and hosted on G2.com.

What do you dislike?

The cost if obviously a fairly big pain point for some organizations. I think Druva is scalable up to a certain level, and then building or buying a backup solution + using S3 buckets becomes more price effective. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Backup solution with the ability to make VM's highly transportable. Review collected by and hosted on G2.com.

Show More
Show Less
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I found the ease of setup and monitoring were great features . The ability to test and then view the status in a single pane was a big help once things were implemented. Review collected by and hosted on G2.com.

What do you dislike?

The backup restoration procedure and requirements are greater and more time consuming than I would prefer but it's acceptable. Unfortunately I don't know of a way to make it happen more quickly. That's just something that is to be expected with any kind of software like that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely suggest people who are looking to solve the remotely managed backup requirements, especially of endpoints to take a look at this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Remote backup of systems and endpoints was the issue that we needed to solve. Being able to centrally manage the endpoints especially was a benefit that we were lacking prior to using this software. Review collected by and hosted on G2.com.

Show More
Show Less
Head of IT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Clean admin UI, fast backups and excellent de-dupe keeping backup footprint to a manageable size Review collected by and hosted on G2.com.

What do you dislike?

Pricing can be challenging, as it is use-based (which is not unusual for cloud backup) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be realistic about how much data you expect to backup, so your quotes are genuinely representative of the costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Off-site, long term backups of virtual machines and one file server Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

How easy it was to set up to very quickly get our Office 365 system and all email accounts backed up. The onboarding for servers was also painless. Review collected by and hosted on G2.com.

What do you dislike?

The time it takes to back up some of our servers, our large data stores are not completing in the necessary window. This is just for initial backup, but we would like to see a progress bar or something indicating how far along it is on the initial backup so we know based on the current window, it will take x number of windows to complete the initial backup of the system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do the POC and see if it will work for your workloads. The ease of install and management was what put Druva over the top. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We lacked backup of our Office 365 environment and with the adoption of MS Teams we needed something to protect the documents being placed in the online system. We have also been struggling with backing up some of our data servers because every snapshot would do a full backup due to how the files save into the system. We had different systems for backup based on office size. Druva allowed us to consolidate the backup into one product that is very easy to manage. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Very simple implementation to backup local servers offsite. Review collected by and hosted on G2.com.

What do you dislike?

Advanced features such as DR to AWS are a bit more complicated than what we first anticipated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Consolidate storage. Offsite storage. Reduce headache of managing backups. Review collected by and hosted on G2.com.

Show More
Show Less
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The customer service is superb, reliable and knowledgeable support staff and both are ready to help at any moment Review collected by and hosted on G2.com.

What do you dislike?

Have not come across anything we didn't like so far Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Druva is a great partner for us. Our staff can reach out to sales or support with questions and there's always someone on another end who will help us to help our clients. Review collected by and hosted on G2.com.

Show More
Show Less
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I find the best aspect of Druva is their support team. They are very quick to respond, very professional, really good at educating you while helping you resolve any issue. They are also great at learning your system and business to customize the solution around such. My salesrep also has been great, Colin always reaches out to check in and see how things are going...you dont see that often with other vendors/solutions. Review collected by and hosted on G2.com.

What do you dislike?

I cant say that I have found anything I dislike about Druva yet so far in my journey with them. Everything has been smooth so far! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Previous to going with Druva, we had an old Symantec Backup Exec Tape Solution. This would only run nightly and if we had a bad backup, we would have to wait for the following nights tape to complete in order to have a reliable disaster recovery. Now that we are with Druva we are backed up a few times a day with much more control and flexibility utilizing Druva. We also now have a great DR solution in place with Druva. Review collected by and hosted on G2.com.

Show More
Show Less
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva has been very much worry free for our small I.T. department. No more worrying about backup media. Once we set the policies it just worked, and we tune it quarterly. Outside of that, it is totally hands off. Review collected by and hosted on G2.com.

What do you dislike?

For a small organization like us, Druva is on the expensive side. We could likely achieve a similar result with an open source or free option. However, right now we've decided the cost is worth the work and time saved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to really get it setup properly and tuned. Bug the Druva staff directly, they will assist. After that it generally is hands off. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prior to Druva Phoenix we had an old and unreliable backup solution. With Phoenix, we're modernized and worry free. Review collected by and hosted on G2.com.

Show More
Show Less
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Peace of mind. I was slow to adopt to "cloud" solutions, but it has been great thus far. Review collected by and hosted on G2.com.

What do you dislike?

The interface was a little tricky at first to figure out between insync an phoenix interface at first. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I also have a VEEAM solution in play for my backup and replication to my co-lo and I have come to realize that Phoenix is a much more cost effective solution. Review collected by and hosted on G2.com.

Show More
Show Less
Director Of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The UI is very simple to use and allows for very easy customization. Review collected by and hosted on G2.com.

What do you dislike?

Can't find anything that I dislike. So far Phoenix has meet all of my company's needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be like Nike and Just Do It! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Druva Phoenix does all of our Server backups for our Development and Production Systems. This helps mitigate against Cyber & Ransomware Attacks as well as Disaster Recovery. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Its efficiency and easy to manage and great support, always willing to help at all hours Review collected by and hosted on G2.com.

What do you dislike?

Nothing so far. The product manages itself. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Support is great and willing to go the extra mile to help at all hours. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great backups and disaster recovery and unified cloud console. Review collected by and hosted on G2.com.

Show More
Show Less
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Not only Druva have a great tech support team, they also have a great sales team that will work with you on saving money and getting you in touch with people in their team that can help you with every need. Review collected by and hosted on G2.com.

What do you dislike?

at first, i did not like how you navigate around Druva. now, we're a year into it, Druva made some improvements to make everything so much easier to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it now! Talk to a Druva rep and get started. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Main reason we went for druva is to eliminate tapes backups. I no longer have to order tapes to do a restore. Benefit is definitely how fast and how easy to do restores. Review collected by and hosted on G2.com.

Show More
Show Less
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

That its web based and handles both backups and offsite storage of said backups in one product. Would have needed 2 solutions with Veeam Review collected by and hosted on G2.com.

What do you dislike?

The reports aren't straight forward. I just want to see an email that simply says if backups were successful or not. I don't need all that other bs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

backups and offsite storage Review collected by and hosted on G2.com.

Show More
Show Less
EL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I liked that there was no additional equipment involved with this product, since it is agent-based it was easy to install and configure. Review collected by and hosted on G2.com.

What do you dislike?

Licensing model is a bit confusing. No downsides. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved getting our backups out of our sites and eliminated equipment at each site. We now have local and offsite backups in the AWS Cloud. Review collected by and hosted on G2.com.

Show More
Show Less
EH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva Phoenix simple to set up and it has worked for us when we needed it. We moved from another well known cloud backup system that didn't allow us as much control for what we had to back up. Also restoring those back ups were not easy. Druva Phoenix addressed those issues and also it cost us significantly less.

All you have to do is install the client and your server can be backed up for file or whole system recovery. Review collected by and hosted on G2.com.

What do you dislike?

You have to watch your back up storage growth as even with de-duped data, your storage can increase significantly when added to your back up environment. I wish the DRaaS solution was more robust so we could just turn on a downed server in the cloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to move away from backing up our servers on site. This was to due to many factors, such as cost of hardware and on site support, limited space to house the hardware and much more. Druva Phoenix solved our problems with a cost effective and secure solution. Review collected by and hosted on G2.com.

Show More
Show Less
EB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

How Druva used to be in the past, as in, an early adopter of cloud infrastructure and a reasonable product. Review collected by and hosted on G2.com.

What do you dislike?

We were pushed away by Druva as a customer on multiple different accounts: first, our "unlimited" plan for backups turned out to not be unlimited. When asked about this, Druva's response was that we should delete stuff, which makes no sense. There was no option to simply pay more for extra storage, as this was already the unlimited plan. On Phoenix specifically, they started charging us as soon as a contract was signed, well before a single bit was backed up. We were paying for many TBs of backups before we started using the product. Then Druva started discontinuing features that were important to us with no workarounds. We will never be using them again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Switch. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are no longer solving any problems nor have realized any benefits. Review collected by and hosted on G2.com.

Show More
Show Less
Senior Manager Information Technology Infrastructure
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Druva makes it easy to do off-site image level backups and restores of your VMs. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really. The product works very well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to easily backup our servers and don't have to worry about if our VMs are backed up or not. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The speed the backups are taken really amazes me. Not sure how they do this but backups are taken quickly and silently. No user interaction needed after setting it up. Review collected by and hosted on G2.com.

What do you dislike?

Some features or options can be a bit hidden and need a few clicks to get to. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This solved out onsite and offsite backup in one go. No need to take double backups to secure the data outside of our office and it runs extremely quick. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Great communication during roll out. Handoff from CDW > Druva sales > Druva support was handled really well. Was kept in the loop and always had access to the personnel needed. Support was knowledgeable about specific issues and provided immediate solutions as we set up Phoenix to handle VMWare and SQL backups. Review collected by and hosted on G2.com.

What do you dislike?

Initial credit allocation was confusing. Should work out since credits are supposed to roll over. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Upgrading our offsite backup process. Druva provides efficient data management and control. Review collected by and hosted on G2.com.

Show More
Show Less