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MSP360

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622 reviews
  • 6 profiles
  • 9 categories
Average star rating
4.5
Serving customers since
2011
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MSP360 Backup

536 reviews

MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

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MSP360 Connect

52 reviews

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.

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MSP360 RMM

19 reviews

MSP360’s RMM enables you to efficiently manage all aspects of your IT infrastructure within a single dashboard. Features include system resource monitoring, patch management, remote access, scripting, and more. Licensed per admin with unlimited endpoints.

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Cloudberry Explorer

15 reviews

CloudBerry Lab offers cloud computing technologies and products developed by IT professionals to organizations.

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Cloudberry Drive

0 reviews

CloudBerry Drive by MSP360 makes your cloud storage available as local Windows disks or network drives. CloudBerry Drive allows you to work with files in cloud storage directly from any file management utility, like Windows Explorer, as though they were located on your local computer.

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MSP360 Backup for Microsoft 365 and Google Workspace

0 reviews

MSP360 Managed Backup is a cloud-to-cloud backup solution for Microsoft 365 and Google Workspace that ensures secure backup and quick recovery for critical business data without the need for local infrastructure. With centralized management, flexible licensing, and seamless restore options, MSP360 Managed Backup simplifies cloud data protection while reducing costs and operational complexity.

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Star Rating

473
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4
11

MSP360 Reviews

Review Filters
Profile Name
Star Rating
473
120
14
4
11
Wilko J. V.
WV
Wilko J. V.
Owner at W.J.V Computers
03/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Implement, Friendly and Fast Support

MSP360 Backup is easy to use and implement. Customer support is friendly and quick on resolving problems. All the features and Integrations are very easy to follow and use.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
03/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Flexible, Secure Hybrid Backups with No Vendor Lock-In

Flexible cloud storage options – It supports many cloud providers (Amazon S3, Microsoft Azure, are what we used) No vendor lock-in – Because storage is separate from the backup software, you are not tied to a single vendor’s ecosystem. Highly customizable backups – Scheduling, scripting, encryption, compression, and detailed logging allow very granular control over backup jobs. Strong security features – Supports AES-128/192/256 encryption, immutability, and object-lock protection to help defend against ransomware and unauthorized access. Hybrid backup capability – Supports local, cloud, or hybrid backups, including file-level and image-based backups with multiple restore options.
Russel M.
RM
Russel M.
02/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A great, light-weight backup agent with all of the bells and whistles

MSP360 Managed Backups quickly lets us, a fairly small MSP, see the state of backup jobs running on our clients' systems. We can view and manage almost all settings from within the web console, as well as running state, percentage of data transferred to storage (local or cloud), backup job history, and can do this on the level of a single client system, a single client company, or according to other searchable features (in non-company groups). Restore jobs can be initiated just as easily from the web management console. The ability to use a variety of cloud storage providers means that we can dial in the needs of particular clients while still getting great storage rates for those who do no have specific security needs. Pricing tiers result in significant savings on the per-client cost after a fairly small number of systems are placed on the plan, and get better as you add more, on top of starting off fairly reasonably-priced.

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HQ Location:
Pittsburgh, PA

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@msp360

What is MSP360?

MSP360 is a best-in-class Backup and IT Management Platform for MSPs and internal IT teams developed to protect your data and your endpoints from the most advanced ransomware threats.

Details

Year Founded
2011