SysAid
753 reviews
- 1 profiles
- 4 categories
Average star rating
4.5
Serving customers since
2002
SysAid Reviews
OC
Oscar C.
Easy integration and agile user support
The ease with which it integrates into the user support response.
AM
Verified User in Marketing and Advertising
Effective automations and timely support, although licensing limits scalability
Incident management, request management and their workflows, automations, help with the AI administrator chatbot
PD
Paul D.
SysAid meets you HelpDesk needs
SysAid is a very versatile help desk and IT asset-tracking product. It has a lot of customization options, a much fuller ITSM package if needed, and friendly, helpful staff and support. It's helped our IT Dept improve efficiency, issue tracking and prioritization.
About
What is SysAid?
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service. And IT service teams get a break from their repetitive manual tasks and some time to actually do the work they love.
Details
Year Founded
2002
Website
www.sysaid.com