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SysAid

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753 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2002
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569
149
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6

SysAid Reviews

Review Filters
Profile Name
Star Rating
569
149
22
7
6
Israel O.
IO
Israel O.
Soporte técnico en NCR Corporation
09/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Ticket management and AI that learns: an excellent experience

The way of managing tickets and the way AI is used, and especially how it learns
Oscar C.
OC
Oscar C.
09/24/2026
Validated Reviewer
Verified Current User
Review source: Thank You page
Translated Using AI

Easy integration and agile user support

The ease with which it integrates into the user support response.
Vic B.
VB
Vic B.
IT Administrator II @ Visby Medical | Jamf Certified
09/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Sysaid, aid for when you need to settle

Sysaid is almost a fully customizable system that could be made into something fun and intuitive. I enjoy the ability to change the look and the text on the main page. The color can reflect our company colors and made into something that is ours. I also enjoy the ability to create ticket templates and have them preset with certain items.

About

Contact

HQ Location:
Toronto, Canada

Social

@sysaid

What is SysAid?

SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster, smoother IT service. And IT service teams get a break from their repetitive manual tasks and some time to actually do the work they love.

Details

Year Founded
2002
Website
www.sysaid.com