SugarSync Reviews & Product Details

What makes SugarSync stand out—and, honestly, what keeps people paying its premium—is its unmatched flexibility in folder selection.

Unlike most cloud services that force you to move everything into one “Magic Folder” (like Dropbox or Google Drive), SugarSync lets you right-click any existing folder on your computer and start syncing it immediately. That means you don’t have to reorganize your entire digital life just to get it backed up.

Beyond that, there are a few other highlights worth calling out. Continuous Sync updates files in real time across unlimited devices. Remote Wipe is a real lifesaver for security if a device is lost or stolen. Version Recovery keeps the last five versions of your files, which makes it much easier to roll back those accidental “oops” moments.

Yes, it’s pricier than competitors, but that “sync-in-place” capability is a huge time-saver for power users. Review collected by and hosted on G2.com.

While SugarSync’s flexibility is a real plus, it also comes with several “deal-breaker” drawbacks for many users.

First, the value is hard to justify. It’s arguably one of the most expensive services per GB: you’ll pay about $7.50/month for 100GB, while competitors like IDrive or pCloud offer 2TB (2,000GB) for a similar price.

Privacy is another concern because there’s no zero-knowledge option. SugarSync holds the decryption keys to your data, so if they’re hacked or subpoenaed, your files could be accessible. Many modern alternatives offer “zero-knowledge” encryption where only you have the key.

Performance also feels dated. It lacks block-level sync, so if you change even one word in a large file, it re-uploads the entire file. That can make it significantly slower than services like Dropbox or Box.

On top of that, there’s still no Linux support, and the web and desktop apps feel clunky and “stuck in 2015.” Review collected by and hosted on G2.com.

I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly available while making sharing and teamwork smoother. What I love the most about it is how effortlessly it keeps everything in sync across all devices. The syncing feature helps turn my files into digital teammates, always up to date, always available, and always backed up. The initial setup was easy to navigate through. Review collected by and hosted on G2.com.

I believe it can be faster, more collaborative, and simpler for beginners. Make it more intuitive, more interactive, and more 'live' for teams, then even beginners can use it confidently without fear of losing files or messing up syncing. Review collected by and hosted on G2.com.

I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great folder, file access, and sharing features. I find SugarSync very valuable because it keeps files securely backed up and syncs across all of my devices, saving my time and reducing my risk of data loss. It's also very flexible to use. The initial setup was quite good. Review collected by and hosted on G2.com.

I think the pricing is slightly higher compared to some other cloud storage tools. Review collected by and hosted on G2.com.

If my device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely...

I can edit a file on one device, and the changes will instantly appear on all my other devices without any manual intervention. My data is always up to date and right at my fingertips, no matter which device i using... Review collected by and hosted on G2.com.

The software’s user interface (UI) may feel a bit outdated and less modern. While it functions well, it lacks the polish and clean design found in other services. Its overall look and feel can seem somewhat “vintage,” which might be a drawback for Me and users who prefer a modern, minimalist design... Review collected by and hosted on G2.com.

I liked having all my personal, academic, and work files available at my fingertips. It was also really easy to share them with my peers. Review collected by and hosted on G2.com.

The storage capacity was limited, and updates didn’t come very often. Review collected by and hosted on G2.com.

We use SugarSync to sync files across our multiple remote teams, and the unlimited device support has been a major advantage to us. The file explorer makes it simple for every day users to browse and manage. It ensures everyone has access to the latest version without much confusion. Review collected by and hosted on G2.com.

While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simultaneous document editing making real-time collaboration difficult. The pricing also feels high. Review collected by and hosted on G2.com.

The most useful part of SugarSync this interface and Using are simply everyone can use this Review collected by and hosted on G2.com.

SugarSync add part is so boring i Don't like add Review collected by and hosted on G2.com.

Its easy to work with the product, and easy to find Review collected by and hosted on G2.com.

Loading it is to much to wait for starting Review collected by and hosted on G2.com.

I like SugarSync because it lets me access my files from anywhere and backs them up automatically.It keeps your files safe and private by using encryption and other security measures. Review collected by and hosted on G2.com.

We might not be able to send or get really big files because there are limits on file sizes.. Review collected by and hosted on G2.com.

I like the product and range of features, when I open the account I did it with the purpose of sharing files between computers, omre than for the storage optio. It has quite a lot of features. Review collected by and hosted on G2.com.

Sugar Sync did have a free tier on the personal tier but unfortunately was discontinued, given my limited usage I did not upgrade Review collected by and hosted on G2.com.