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Acronis True Image

By Acronis

4.3 out of 5 stars

How would you rate your experience with Acronis True Image?

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Acronis True Image Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Acronis True Image Media

Acronis True Image Demo - Acronis Cyber Protect Home Office - Protection Plan
Get a sneak peek inside Acronis Cyber Protect Home Office
Acronis True Image Demo - Acronis Cyber Protect Home Office - Anti-virus scan in process
Get a sneak peek inside Acronis Cyber Protect Home Office
Acronis True Image Demo - Acronis Cyber Protect Home Office - Dual Protection
Get a sneak peek inside Acronis Cyber Protect Home Office
Acronis True Image Demo - Acronis Cyber Protect Home Office - Backup Source Selection
Get a sneak peek inside Acronis Cyber Protect Home Office
Acronis True Image Demo - Acronis Cyber Protect Home Office - Survival Kit
Get a sneak peek inside Acronis Cyber Protect Home Office
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Acronis True Image Reviews (69)

Reviews

Acronis True Image Reviews (69)

4.3
69 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"No Support for Mac and Apple!"
What do you like best about Acronis True Image?

It used to support MacOS (until late 2023), now no longer. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues.

A Waste of Money: I'm writing this review to warn others about the poor product and terrible customer support of Acronis True Image. This software is completely incompatible with newer MacOS versions, rendering it useless and a waste of money.

The customer support team is incredibly slow and unhelpful. Despite providing them with multiple error logs and following their troubleshooting steps, they were unable to resolve the issue. They even missed 3 scheduled remote support sessions, leaving me frustrated and wasting my time.

If you're looking for a reliable backup solution for your Mac and Apple devices, I strongly advise avoiding Acronis. Their product is outdated and their customer service is abysmal. Review collected by and hosted on G2.com.

Daniel A.
DA
Technical Account Manager
Mid-Market (51-1000 emp.)
"Reliable imaging tool"
What do you like best about Acronis True Image?

My experiences with using acronis true image have been very positive. I found it a simple and easy tool to use to help partition drives easily and store 'golden' images to easily manage devices as part of service delivery management Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

At times, the tool could be slow to use, particularly if using a large image and the time to finish predicted tender to be unrealistic Review collected by and hosted on G2.com.

Ali Mohammed S J.
AJ
Coordinator- Storage And Backup Team
Mid-Market (51-1000 emp.)
"Acronis is a simple backup tool with ample features."
What do you like best about Acronis True Image?

The simple and user-friendly interface is intuitive enough to attain the best results. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Nothing to dislike. As such, there is always a chance and need for improvement to match new technologies around us and their needs. Review collected by and hosted on G2.com.

Lydiane H.
LH
Post Production Supervisor/Producer
Small-Business (50 or fewer emp.)
"great protection"
What do you like best about Acronis True Image?

easy to use. Its a great product that has been very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

I do not have anything negative to say about the product Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"It contais special options"
What do you like best about Acronis True Image?

It contais the option to clone image from normal HD to SSD Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Speed of taking images for big data.

Clear discreption beside each option to let us have a clear inderstanding for the features. Review collected by and hosted on G2.com.

Chinthaka J.
CJ
Information Technology Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Ease of setting up and features!"
What do you like best about Acronis True Image?

Its very wasy to use and implement, has a large numebr of features Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

The interface is too simple no extensive looks Review collected by and hosted on G2.com.

Souhail B.
SB
Small-Business (50 or fewer emp.)
"Simple for use and good for cloud recovery"
What do you like best about Acronis True Image?

prioritizes data security, offering features such as encryption, authentication, and role-based access control to protect sensitive data from unauthorized access or tampering Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

the user interfacev is less intuitive and not too visually appealing, lacking support for older hardware Review collected by and hosted on G2.com.

Naveed A.
NA
Infrastructure Analyst
Enterprise (> 1000 emp.)
"Nice backup solution with security features"
What do you like best about Acronis True Image?

Previously acronis was a backup solution, now with recent updates it has become a full security solution with features like vulnerability scan. Backup taking part is also very advanced. Acronis has implemented a client server architecture, which makes it very easy to implement in enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

It's a bit slow performing product. If you buy acronis cloud, then you will have to open lot off ports in your infrastructure to make it work. Some ports have to be opened in on prem acronis too. That poses somewhat of security risk. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market (51-1000 emp.)
"Acronis Cyber Protect Home Office (formerly Acronis True Image)"
What do you like best about Acronis True Image?

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks.

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Complexity: Some users find the software to be quite complex and overwhelming, especially for those who are not familiar with backup and recovery solutions. The interface and feature set can be challenging to navigate and understand for beginners.

• Performance: There have been reports of performance issues, such as slow backups or restores, especially when dealing with large amounts of data. These performance concerns can be frustrating for users who require efficient and quick backup and recovery processes.

• Pricing: Acronis Cyber Protect Home Office is a paid software, and some users have expressed dissatisfaction with its pricing. They feel that the cost of the software is relatively high compared to alternative backup solutions available on the market.

• Limited storage options: Some users have mentioned that the available storage options offered by Acronis Cyber Protect Home Office can be limiting. This can be problematic if you have a large amount of data to back up and require a more extensive storage solution.

• User interface: While the user interface is generally praised for its aesthetics, there have been complaints about its usability. Some users find certain features and settings challenging to locate or configure, which can hinder the overall user experience. Review collected by and hosted on G2.com.

Vikas R.
VR
Technical Support Specialist
Small-Business (50 or fewer emp.)
"Great security"
What do you like best about Acronis True Image?

Its user free and must need thing in days and cheap to use for everyone Review collected by and hosted on G2.com.

What do you dislike about Acronis True Image?

Lengthy program and lots of advertisement which

Makes bore to user Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

7%

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Acronis True Image Features
Real-time Sync
Storage Capacity
Remote Backup
Disk Backup
Local Backup
Storage Formats
File Sharing
Security Standards
Encrypted Storage