Emergency Software

What I dislike about AlertMedia is limited. There are a couple of areas where additional flexibility would further strengthen an already strong platform. One is the current lack of dark mode. During a recent AlertMedia meeting, it was shared that a dark mode is actively being developed, which our team and I are very much looking forward to, as extended use of the bright white interface can be fatiguing during long monitoring periods.

Another limitation is that once an alert is initiated, there is currently no ability to return to the map view and adjust the geofencing before sending. Many of the situations we manage for coworker safety are dynamic by nature; incident perimeters can shift, the direction or impact area can change, or we may be asked to include additional locations after an alert has already been drafted but not yet sent. The ability to refine or expand geofencing in progress would significantly enhance operational flexibility during developing events. Review collected by and hosted on G2.com.

What problems AlertMedia is solving and how that benefits us is most evident during fast moving, global events. During the recent UAE challenges, we leveraged this as our primary platform for all ongoing safety communications with coworkers impacted in the region. The system solves the critical problem of maintaining consistent, reliable communication across time zones, geographies, and rapidly evolving conditions.

A key benefit has been the ability to pre build and schedule alerts in advance, allowing safety check ins to be delivered at appropriate local times as the day transitions from the U.S. to the UAE. This capability ensured that outreach did not depend on real time manual intervention during overnight hours and significantly improved response rates from coworkers on the ground. The result was faster accountability, clearer situational awareness, and more timely support for those impacted.

Overall, AlertMedia enables proactive, structured, and globally synchronized communication during crises; turning what would otherwise be a fragmented and reactive process into a coordinated and effective safety operation. Review collected by and hosted on G2.com.

There isn’t anything that I dislike currently Review collected by and hosted on G2.com.

DialMyCalls makes it easy to communicate with residents during emergencies, like gas leaks. It's simple to set up, handles our small scale of about 90 phone numbers efficiently, and allows us to load credits that don't expire quickly. Review collected by and hosted on G2.com.

Most of the “dislikes” around Everbridge 360 don’t stem from the platform’s capabilities—rather, they come from the inherent complexity of enterprise‑level critical event management.

The system is extremely powerful, but that power requires:

strong governance

disciplined configuration

ongoing data hygiene

dedicated owners or administrators

In environments like healthcare, where staff turnover is high and events are unpredictable, these challenges can feel amplified. Review collected by and hosted on G2.com.

It helps identify threats earlier with real‑time risk intelligence and AI‑driven insights, reducing response time.

It streamlines emergency communication using one‑click, multimodal alerts, improving message reach during outages and disasters.

It standardizes incident response with automated workflows and templates, improving consistency across teams.

It enhances employee safety through two‑way communication, SOS features, and location‑based alerts.

It supports continuous improvement with after‑action analytics to strengthen future readiness. Review collected by and hosted on G2.com.

The main area for improvement would be the cost when sending messages at a very large scale. While the platform works extremely well and provides great features, more flexible pricing options or volume discounts would be helpful for teams that rely heavily on mass outreach. Additionally, having even more customization options for message templates and automation could further streamline recruiting workflows. Overall, it’s a strong platform with just a few opportunities to make it even more efficient and cost-effective. Review collected by and hosted on G2.com.

It helps us call 150+ people in a matter of a few minutes. Review collected by and hosted on G2.com.

One area that could be improved in Regroup Mass Notification is the user interface in some sections, which can feel a bit complex for new users. Review collected by and hosted on G2.com.

Regroup Mass Notification helps solve the challenge of quickly communicating with large groups of people during emergencies or time-sensitive situations at the airport. As an airport admin, it allows me to instantly send alerts about incidents, operational changes, or safety instructions through multiple channels such as SMS, email, and voice. This ensures that staff and relevant teams receive critical information quickly, which helps improve response time, coordination, and overall safety. Review collected by and hosted on G2.com.

Honestly, nothing. The platform has performed exactly as promised, and the team behind it consistently goes above and beyond to ensure success. Review collected by and hosted on G2.com.

As a K–6 independent school, our priority is maintaining a secure, coordinated emergency response system. 911Cellular gives our staff confidence that help is just a tap away. Whether in the classroom, on the playground, or during after-school programs. The system integrates perfectly with our existing security ecosystem, including Rhombus cameras and Pikmykid, allowing us to manage safety holistically. Beyond the technology itself, 911Cellular has given our community peace of mind through its reliability, real-time visibility, and direct link to emergency services. Review collected by and hosted on G2.com.

Lack of weekend tech support can be challenging in high volume times. Temporary licenses are no longer being offered/sold which were a great benefit to during our busiest times of the year. Review collected by and hosted on G2.com.

We used to be a very pen and paper operation. FaciltyOS allowed us to modernize operations with tracking of items entering/leaving the mailroom and notifying recipients when items are ready for pick-up. Approximately, 63% of packages are picked up the same day they are delivered, with an additional 19% picked up the next day. Review collected by and hosted on G2.com.

There hasn't been anything that I haven't liked about this service Review collected by and hosted on G2.com.

Being able to effectively send out mass marketing texts to our customers weekly letting them know what our sales are for that week. Review collected by and hosted on G2.com.

When there is no Internet it does not work Review collected by and hosted on G2.com.

It helps us when email is down and we cant communicate with staff Review collected by and hosted on G2.com.

It did take several weeks of back and forth emails for me to fully understand how I wanted to customize and set up hiplink for our organization. Hiplink was helpful every step of the way, it just took some time for me to figure it out and work with our IT staff to implement it. Once it was set up it was very easy to use. Review collected by and hosted on G2.com.

We were using Pagegate and it is difficult to set up and use. We use Hiplink for paging Fire and EMS through our radio operated paging system as well as sending notifications to applications, text messages and emails for a variety of emergency services. Review collected by and hosted on G2.com.

One challenge with LumApps is that, like many enterprise platforms, the full value of the solution is only realized with strong implementation and change management. Organizations sometimes expect it to function like a simple intranet out of the box, but driving real employee engagement requires clear governance, content strategy, and adoption programs. Additionally, in highly customized environments, integrations and configuration can become complex, which means customers often benefit from experienced partners to maximize the platform’s potential. Review collected by and hosted on G2.com.

LumApps is solving the problem of fragmented internal communication and knowledge access within organizations. Many companies struggle with information being spread across multiple tools, making it difficult for employees to stay informed, collaborate effectively, and find the resources they need. LumApps addresses this by creating a centralized digital workplace that integrates communication, knowledge, and business applications into a single employee experience platform. Review collected by and hosted on G2.com.

More built in connections to different monitoring platforms would take this product to the next level, but there are great options as is. Review collected by and hosted on G2.com.

We needed a solid platform for alerting that allows us to be very granular about when and how alerts make their way to us. We were able to set up specific and differing processes for a single type of alert. Want something to alert all the time? No problem! Want something to alert during business hours and leave you alone after 5PM? No problem! Want something help you keep track of incident actions during an outage? No problem. Our overall budget for this was also fairly small, and this product came in at a fraction of what others wanted. Review collected by and hosted on G2.com.

Occasionally, new releases introduce hugs Review collected by and hosted on G2.com.

Provides instant emergency alerts to desktop during environmental incidents, ensuring quick response and safety. Review collected by and hosted on G2.com.

There isn't much I don't like about RedFlag, but if I had to think of something it would be that when entering contacts I would prefer for the system to automatically group contacts together that work at the same place. I don't mind every contact having the option to be an individual contact but I wish it would filter to groups as well. Example: Store: Claire's and then all the Claire's employees are a drop down list or can click into Claire's and it show all the employees. However, the search bar is very useful so it's not a major dislike. Review collected by and hosted on G2.com.

RedFlag is solving the problem of everyone on the property staying in communication and notified when something is going on. It is a benefit that keeps everyone feel safe and informed. Review collected by and hosted on G2.com.

It would be great to have an "automated" upgrade option for the clients

Also for the cloud based solution it would be good if we could have a proxy server on premise to also reach the computers that have no internet access Review collected by and hosted on G2.com.

Before Netpresenter we have been sending out our messages through email. But not all email was read or looked at. With Netpresenter we can reach everyone in a much better and efficient way than before. People are now actually watching the updates and news.

Local teams can put their messages on Netpresenter to be displayed only on their computers, without missing out people or bothering the whole company. Review collected by and hosted on G2.com.

This is probably more of an issue with our hardware, but every once in a while the app on the iPad disconnects. The app still looks like it’s working, so it would be helpful if it made it clearer when it isn’t syncing. Review collected by and hosted on G2.com.

Tracking visitors is straightforward, and it keeps a detailed record of each visit, which I find very helpful. When we require visitors to sign our NDA, Eptura Visitor keeps all NDAs on file, and they’re easy to reference and download whenever needed. Review collected by and hosted on G2.com.

Create a brief introductory tutorial that shows the basic functions and provides opportunities to link to end up training on specific modules. Review collected by and hosted on G2.com.

Spend some time with the sales representative to ensure that this will meet your organizational needs. Review collected by and hosted on G2.com.

Communication across our team, seeing on call and availability in one spot, each individual being able to be responsible for managing their on-call/off call periods Have solved our need for strictly administrative personnel. Review collected by and hosted on G2.com.

No issues or dislikes for Alertus. It has consistently met our expectations and delivered reliable performance across the board. Review collected by and hosted on G2.com.

Alertus allows us to quickly notify all of our employees across the globe of emergencies via screen takeovers of their devices. Review collected by and hosted on G2.com.

If you have a specific requirement it can require some developement work, the team were very quick to respond to meet our needs. Review collected by and hosted on G2.com.

Mass notification, BC Plan creation, storage and updates. With 1 tool to do all this the embedding stage is a lot simpler. Review collected by and hosted on G2.com.

Keeping contact information up to date can be a little difficult. Review collected by and hosted on G2.com.

One Call saves our team time. Instead of Managers having to put out notices on doors they can use One Call to get information out. Review collected by and hosted on G2.com.