# Best Fire Department Software

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Fire departments require software that can simplify day-to-day operations so first responders can devote the bulk of their energy to de-escalating emergency situations. Capabilities of fire department software include records management, incident tracking, inventory and personnel management, administration, operations prevention, equipment information, and training. These types of software are utilized by fire department personnel and management to expedite the report process and streamline important information. Fire department software may integrate with other types of software to perform tasks at a higher level. These integrations may include Computer-Aided Dispatch (CAD) providers, text message alerts to fellow responders, or automated biometric attendance taking.

To qualify for inclusion in the Fire Department Software category, a product must:

- Be capable of tracking emergency incidents
- Manage various personal records relevant to a fire department
- Help streamline firehouse administrative and reporting activities
- Aid in emergency equipment inventory and vehicle navigation
- Organize firefighter schedules and rotations





## Category Overview

**Total Products under this Category:** 93


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 500+ Authentic Reviews
- 93+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Fire Department Software At A Glance

- **Leader:** [First Due](https://www.g2.com/products/first-due/reviews)
- **Highest Performer:** [Smart CAD](https://www.g2.com/products/smart-cad/reviews)
- **Easiest to Use:** [First Due](https://www.g2.com/products/first-due/reviews)
- **Top Trending:** [First Due](https://www.g2.com/products/first-due/reviews)
- **Best Free Software:** [Smart CAD](https://www.g2.com/products/smart-cad/reviews)


---

**Sponsored**

### Aladtec by TCP

Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve.



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=428&amp;secure%5Bdisplayable_resource_id%5D=428&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=428&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=5136&amp;secure%5Bresource_id%5D=428&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffire-department&amp;secure%5Btoken%5D=8f4281e6bbf222d7b5c5b1edcc345ad89bb9aca10a34a64eca9d04892befa61d&amp;secure%5Burl%5D=https%3A%2F%2Ftcpsoftware.com%2Fproducts%2Faladtec%2F%3Futm_source%3Dg2%26utm_medium%3Dppl&amp;secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [First Due](https://www.g2.com/products/first-due/reviews)
  First Due is the fastest-growing end-to-end software solution for Fire &amp; EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software your agency needs to buy. Consolidate NFIRS, ePCR, fire prevention, pre-incident planning, scheduling &amp; personnel management, asset &amp; inventory, hydrants, training, community engagement, mobile response, and more into a single application with a sole login available anywhere on any device. Who we serve: - EMS - Fire - Federal - Law Enforcement - State EMS - Industrial Fire &amp; Safety


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 44

**User Satisfaction Scores:**

- **Ease of Use:** 8.4/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [First Due](https://www.g2.com/sellers/first-due)
- **Company Website:** https://www.firstdue.com
- **Year Founded:** 2016
- **HQ Location:** Miami, FL
- **Twitter:** @firstduesizeup (348 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/firstdue/ (467 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety, Government Administration
  - **Company Size:** 45% Small-Business, 41% Mid-Market


  ### 2. [ImageTrend](https://www.g2.com/products/imagetrend/reviews)
  ImageTrend transforms incident data into actionable intelligence, empowering frontline teams to effectively manage surging demands and resource constraints, driving impactful change in the communities we support. Founded in 1998, we serve more than 4,000 customers including 20,000 agencies across Fire, Emergency Medical Services, and Hospital segments. With our deep industry knowledge and advanced data analytics capabilities, we help our customers streamline operations, shape long-term strategies, and dramatically improve outcomes. Our comprehensive software solutions and dedicated team provide the confidence and intelligence our customers need to tackle today’s challenges and prepare for tomorrow’s uncertainties.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 46

**User Satisfaction Scores:**

- **Ease of Use:** 7.8/10 (Category avg: 8.1/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ImageTrend](https://www.g2.com/sellers/imagetrend)
- **Company Website:** https://www.imagetrend.com/
- **Year Founded:** 1998
- **HQ Location:** Eagan, MN
- **Twitter:** @ImageTrend_LLC (669 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/75505/ (408 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety, Hospital &amp; Health Care
  - **Company Size:** 50% Mid-Market, 30% Small-Business


  ### 3. [Smart CAD](https://www.g2.com/products/smart-cad/reviews)
  Smart CAD is an intuitive solution for rapid unit dispatching and incident management trusted by public safety units and emergency services in over 50 countries.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 37

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [GINA Software](https://www.g2.com/sellers/gina-software)
- **Year Founded:** 2010
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** http://www.linkedin.com/company/gina-software (41 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety, Government Relations
  - **Company Size:** 65% Mid-Market, 27% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (31 reviews)
- Features (21 reviews)
- Reliability (21 reviews)
- Speed (21 reviews)
- Emergency Services (20 reviews)

**Cons:**

- Limited Functionality (8 reviews)
- Inefficiency (6 reviews)
- Slow Performance (5 reviews)
- Complexity (4 reviews)
- Limitations (4 reviews)

  ### 4. [CentralSquare Public Safety &amp; Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews)
  CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every size across North America. CentralSquare’s broad, unified and agile software suite serves 3 in 4 citizens across North America. Our technology platform provides solutions for public safety, including 911, computer aided dispatch, records management and more.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Ease of Use:** 8.1/10 (Category avg: 8.1/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [CentralSquare Technologies](https://www.g2.com/sellers/centralsquare-technologies)
- **HQ Location:** Lake Mary, US
- **Twitter:** @CentralSqTech (743 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/centralsqtech/ (1,077 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Law Enforcement
  - **Company Size:** 71% Mid-Market, 24% Small-Business


  ### 5. [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews)
  Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 97

**User Satisfaction Scores:**

- **Ease of Use:** 8.5/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [TCP Software](https://www.g2.com/sellers/tcp-software)
- **Company Website:** https://www.tcpsoftware.com/
- **Year Founded:** 1988
- **HQ Location:** Plano, US
- **Twitter:** @tcpsoftware (451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2644323/ (1,388 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety, Law Enforcement
  - **Company Size:** 53% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Scheduling Ease (7 reviews)
- Helpful (6 reviews)
- Scheduling (6 reviews)
- Customer Support (4 reviews)

**Cons:**

- Scheduling Issues (3 reviews)
- Shift Management (3 reviews)
- Difficult Setup (2 reviews)
- Improvement Needed (2 reviews)
- Learning Curve (2 reviews)

  ### 6. [Tyler Enterprise Public Safety](https://www.g2.com/products/tyler-enterprise-public-safety/reviews)
  Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Ease of Use:** 7.2/10 (Category avg: 8.1/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Tyler Technologies](https://www.g2.com/sellers/tyler-technologies)
- **Year Founded:** 1966
- **HQ Location:** Plano, TX
- **Twitter:** @tylertech (4,618 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tyler-technologies (7,701 employees on LinkedIn®)
- **Ownership:** NYSE:TYL

**Reviewer Demographics:**
  - **Top Industries:** Public Safety
  - **Company Size:** 85% Mid-Market, 8% Small-Business


  ### 7. [TargetSolutions](https://www.g2.com/products/targetsolutions/reviews)
  TargetSolutions provides online tools that help you manage training efficiency and productivity by delivering and tracking custom training and compliance tasks, accessing training resources shared by the community and more.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Ease of Use:** 9.2/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [TargetSolutions](https://www.g2.com/sellers/targetsolutions)
- **Year Founded:** 1999
- **HQ Location:** San Diego, CA
- **Twitter:** @TargetSolutions (2 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/77496/ (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety
  - **Company Size:** 50% Mid-Market, 25% Enterprise


  ### 8. [ESO Fire RMS](https://www.g2.com/products/eso-fire-rms/reviews)
  Save valuable time. ESO Fire Incidents eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements so your crews can focus on more important duties. The ESO Fire suite also includes Properties &amp; Inspections, Personnel Management, Analytics and more to ensure you&#39;ve got the tools you need to get the job done.


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Ease of Use:** 7.1/10 (Category avg: 8.1/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ESO](https://www.g2.com/sellers/eso-bed744ca-5233-4d00-b5c1-884939d13f2d)
- **Year Founded:** 2004
- **HQ Location:** Austin, TX
- **Twitter:** @ESO_Solutions (1,415 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/135275/ (791 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety
  - **Company Size:** 48% Mid-Market, 43% Small-Business


  ### 9. [D4H](https://www.g2.com/products/d4h/reviews)
  D4H simplifies crisis and emergency management, helping organizations worldwide improve preparedness, response, and recovery. Our highly customizable and easy to use platform offers real-time collaboration, critical alerting, and comprehensive team and equipment management tools. From pre-built plans and digital forms to live status boards and multi-channel notifications, D4H empowers faster, more effective incident response. D4H is trusted by government, public safety, emergency management, oil &amp; gas, pharmaceutical, aviation, corporate, and healthcare organizations globally. D4H is proud to now be part of EcoOnline, a global leader in connected safety and sustainability software.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 162

**User Satisfaction Scores:**

- **Ease of Use:** 8.6/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [D4H Technologies](https://www.g2.com/sellers/d4h-technologies)
- **Company Website:** https://d4h.com/
- **Year Founded:** 2008
- **HQ Location:** Dublin
- **Twitter:** @d4h (2,152 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2506854/ (10 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Public Safety, Non-Profit Organization Management
  - **Company Size:** 51% Mid-Market, 39% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (26 reviews)
- Customer Support (13 reviews)
- Simple (11 reviews)
- Customization (10 reviews)
- Emergency Services (7 reviews)

**Cons:**

- Limitations (5 reviews)
- Connectivity Issues (3 reviews)
- Inefficiency (3 reviews)
- Integration Issues (2 reviews)
- Limited Functionality (2 reviews)

  ### 10. [Echo Data Analytics](https://www.g2.com/products/echo-data-analytics/reviews)
  Echo Data Analytics specializes in crafting custom, affordable data visualization dashboards that empower EMS and fire organizations to gain comprehensive insights into their incident data and community response. Solutions cover a wide range of operational metrics and allow for lightning-fast performance, giving access to both standard and customized views designed to capture key metrics and data critical to measuring and improving agency performance.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Ease of Use:** 9.6/10 (Category avg: 8.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Echo Data Analytics](https://www.g2.com/sellers/echo-data-analytics)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/echo-data-analytics/ (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Easy Access (2 reviews)
- Customer Support (1 reviews)
- Customization (1 reviews)
- Ease of Creation (1 reviews)

**Cons:**

- Software Bugs (1 reviews)

  ### 11. [Mass Notification](https://www.g2.com/products/civicplus-mass-notification/reviews)
  Emergency and Routine Communications Software.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [CivicPlus](https://www.g2.com/sellers/civicplus)
- **Year Founded:** 2001
- **HQ Location:** Manhattan, Kansas
- **Twitter:** @CivicPlus (2,896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/civicplus/ (904 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


  ### 12. [Rhodium Incident Management](https://www.g2.com/products/rhodium-incident-management/reviews)
  The Rhodium™ Incident Management Suite provides a complete command and control solution allowing you to quickly consolidate information, coordinate assets, and act. From day-to-day incidents to large scale, multi-agency responses, Rhodium is intuitive and scalable to any situation.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Ease of Use:** 6.7/10 (Category avg: 8.1/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Incident Response Technologies](https://www.g2.com/sellers/incident-response-technologies)
- **Year Founded:** 2005
- **HQ Location:** Greenwood Village, US
- **Twitter:** @RhodiumSuite (99 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/incident-response-technologies/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


  ### 13. [Device Magic](https://www.g2.com/products/device-magic/reviews)
  Device Magic is a data collection and work process software that modernizes your manual paper forms and processes . Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose - email, text, custom PDF, and more. Build a data collection solution and automate your business data workflows. Integrate with the business tools you&#39;re already using, like Box, Slack, Evernote, SQL, Zapier, and more.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 40

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Device Magic](https://www.g2.com/sellers/device-magic)
- **Year Founded:** 2010
- **HQ Location:** Raleigh, North Carolina
- **Twitter:** @DeviceMagic (833 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1553140/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 48% Small-Business, 40% Mid-Market


  ### 14. [FireHouse Manager](https://www.g2.com/products/firehouse-manager/reviews)
  FireHouse Manager is web-based software that tracks PPE, Apparatus, Inspections, Inventory, and Maintenance for fire departments looking to make the transition from traditional paper files to electronic records or replacing their existing software. One of the most pressing administrative issues fire departments can face is finding software that is easy to use, affordable and meets the needs of governing agencies.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 9.2/10 (Category avg: 8.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [FireHouse Manager](https://www.g2.com/sellers/firehouse-manager)
- **HQ Location:** N/A
- **Twitter:** @FireHouseMgr (129 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 15. [RescueNet](https://www.g2.com/products/rescuenet/reviews)
  ZOLL Data System&#39;s integrated suite of EMS solutions covers the scope of your EMS and fire operations. Realize the maximum return on investment (ROI) for your operations so you can focus on providing the highest quality of care to your community.


  **Average Rating:** 1.8/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 3.9/10 (Category avg: 8.1/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ZOLL Data Systems](https://www.g2.com/sellers/zoll-data-systems)
- **HQ Location:** Broomfield, Colorado, United States
- **Twitter:** @zollemsfire (6,320 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zolldata (240 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 16. [Vantage](https://www.g2.com/products/vantage/reviews)
  Vantage is a leading-edge pre-planning and survey tool built in collaboration with fire responders. Vantage uses common tablets to capture key, customizable decision-support data and can be deployed in days. Geo-indexed maps, features and forms are accessible via a full range of methods from PDF to data services, supporting your existing dispatch, command, and GIS workflows without costly systems integration work. Find out how Vantage is Saving Lives, Saving Time and Saving Money.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [StratoTask](https://www.g2.com/sellers/stratotask)
- **Year Founded:** 2008
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/10659943 (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 17. [High Plains RMS](https://www.g2.com/products/high-plains-rms/reviews)
  The Fire Manager is an integrated RMS solution designed to meet the needs of your agency with modules for electronic patient care reporting, incident reporting, fire prevention and more.


  **Average Rating:** 2.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 7.5/10 (Category avg: 8.1/10)
- **Quality of Support:** 5.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [High Plains Information Systems](https://www.g2.com/sellers/high-plains-information-systems)
- **Year Founded:** 1985
- **HQ Location:** Centennial, US
- **LinkedIn® Page:** https://www.linkedin.com/company/high-plains-information-systems-inc./about/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 18. [Adashi FirstResponse MDT](https://www.g2.com/products/adashi-firstresponse-mdt/reviews)
  Adashi FirstResponse MDT is our enterprise-level emergency response software. The product integrates with dispatch centers, records management systems, and detailed map data to give first responders the information they need, all in one main dashboard. Designed for easy access on a moving vehicle, Adashi FirstResponse MDT helps responders get to incidents quickly and begin managing the emergency effectively.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Adashi Systems](https://www.g2.com/sellers/adashi-systems)
- **Year Founded:** 1977
- **HQ Location:** Ottawa, CA
- **Twitter:** @ADASHIsystems (286 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/adashisystems (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 19. [Emergency Reporting](https://www.g2.com/products/emergency-reporting/reviews)
  At Emergency Reporting (ER), our mission is to empower first responders worldwide with fast and easy-to-use technology that provides the data needed to keep themselves and their communities safe. Our Records Management and Reporting Software act as the centralized ecosystem that powers an agency’s entire operation, from training and events to incident reporting and compliance, to real-time analytics and performance feedback through data. As the pioneer in cloud-based EMS and fire software, ER has always been the smarter way forward for the Fire Service while also managing to be the most user-friendly solution available. Since 2003, we’ve proudly supported over 750,000 first responders through this mission worldwide – including DoD/military installations and large entities such as NASA, nuclear power plants, and hospitals. For more information, visit www.emergencyreporting.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.1/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Reporting Systems](https://www.g2.com/sellers/reporting-systems)
- **Year Founded:** 2004
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @EmergencyRep (5,381 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eso-solutions/ (838 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 20. [EPR Systems, FireWorks](https://www.g2.com/products/epr-systems-fireworks/reviews)
  EPR FireWorks is a comprehensive, unified software solution designed specifically for fire departments to streamline operations, enhance compliance, and improve overall efficiency. With a focus on serving Fire Chiefs and department leaders, EPR FireWorks offers an all-in-one platform that integrates incident management, ePCR (Electronic Patient Care Reporting), fire prevention, workforce scheduling, equipment management, and analytics—ensuring that every aspect of fire station management is covered. Built to meet NFPA, NEMSIS, and ISO standards, EPR FireWorks simplifies compliance management and automates reporting with over 300 pre-built reports and advanced business intelligence tools. The platform’s real-time CAD integration, GIS mapping, and robust data management capabilities help improve response times, optimize resource allocation, and enhance situational awareness during emergencies. For fire prevention, EPR FireWorks offers advanced tools for managing inspections, hydrant data, and code compliance, with seamless integration into leading compliance platforms like Brycer, LIV, and IRUL. The workforce management module streamlines shift scheduling, payroll, and firefighter rehab tracking, ensuring that both career and volunteer firefighters are well-supported. EPR FireWorks also emphasizes a superior user experience with an intuitive interface and exceptional customer support. The platform is highly customizable, allowing fire departments to adapt workflows, create tailored reports, and set up automated compliance alerts to match their unique operational needs. Whether you&#39;re leading a small volunteer station or managing a large municipal fire department, EPR FireWorks empowers Fire Chiefs to lead with confidence, enhance operational efficiency, and focus on what matters most—protecting communities and keeping firefighters safe.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [EPR USA](https://www.g2.com/sellers/epr-usa)
- **Year Founded:** 2000
- **HQ Location:** Sarasota, US
- **LinkedIn® Page:** https://www.linkedin.com/company/eprfireworks/?originalSubdomain=il (55 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 21. [Fire Package](https://www.g2.com/products/fire-package/reviews)
  Fire Package is a system of tools that lets you track, manage, and analyze what is going on in your station with a reporting tool and occupancy module to help you organize information about the buildings in your community.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Reporting Systems](https://www.g2.com/sellers/reporting-systems)
- **Year Founded:** 2004
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @EmergencyRep (5,381 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eso-solutions/ (838 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 22. [FirePlan](https://www.g2.com/products/fireplan/reviews)
  The FirePlan family of software products is affordable software designed and developed for your Fire Department.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.1/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Saturn Software Systems](https://www.g2.com/sellers/saturn-software-systems)
- **Year Founded:** 1990
- **HQ Location:** Duluth, US
- **LinkedIn® Page:** https://www.linkedin.com/company/saturn-systems-inc- (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


  ### 23. [FireScene](https://www.g2.com/products/firescene/reviews)
  FireScene is a field diagramming and reporting software tool that allows documentation of facilities and evidence collection and manages planning, training, exercise, and operational effectiveness.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.1/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [PAE](https://www.g2.com/sellers/pae)
- **Year Founded:** 2002
- **HQ Location:** Arlington, US
- **LinkedIn® Page:** http://www.linkedin.com/company/a-t-solutions (214 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 24. [FIRES (Fire-Rescue Scheduling System)](https://www.g2.com/products/fires-fire-rescue-scheduling-system/reviews)
  Workforce scheduling solution.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [VCS HR](https://www.g2.com/sellers/vcs-hr)
- **Year Founded:** 1998
- **HQ Location:** Freehold, US
- **LinkedIn® Page:** https://www.linkedin.com/company/visual-computer-solutions-inc (44 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 25. [FireView](https://www.g2.com/products/fireview/reviews)
  FireView provides you with mapping tools to help review existing deployment policies and develop new strategies with integrated fire and EMS data with GIS allowing you to map and analyze data.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Ease of Use:** 3.3/10 (Category avg: 8.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [The Omega Group](https://www.g2.com/sellers/the-omega-group)
- **Year Founded:** 1992
- **HQ Location:** San Diego, US
- **LinkedIn® Page:** https://www.linkedin.com/company/2317739 (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business




## Parent Category

[Public Safety Software](https://www.g2.com/categories/public-safety)



## Related Categories

- [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services)




