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DeskAlerts

By DeskAlerts

4.2 out of 5 stars

How would you rate your experience with DeskAlerts?

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DeskAlerts Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

DeskAlerts Media

DeskAlerts Demo - Survey-message in case of IT Outage
By reviewing the survey results you can track the blind spots in your engagement strategies and make them better.
DeskAlerts Demo - Desktop Alert in case of IT Outage
A message will pop-up on top of all applications on the user's screen and block their work until it is read.
DeskAlerts Demo - Extended Statistics Module
You always know that you’ve reached your audience and you don’t have to question which content that you sent was read and when it was read as you can use a wide range of reports.
DeskAlerts Demo - DeskAlerts Corporate Screensaver
Manage displays according to the schedule, select groups from the active directory, target and send.
DeskAlerts Demo - DeskAlerts Desktop Alert
Deskalerts pop-up notifications are located at strategic positions on the screen and would pop-up no matter what actions are being carried out on the recipient device.
DeskAlerts Demo - DeskAlerts Scrolling Ticker
Less intrusive and interruptive method that allows you to update staff immediately when new information is available.
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DeskAlerts Reviews (26)

Reviews

DeskAlerts Reviews (26)

4.2
26 reviews

Pros & Cons

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Khushi K.
KK
Software Engineer
Mid-Market (51-1000 emp.)
"Reliable alerting tool with continuous feature upgrades"
What do you like best about DeskAlerts?

constantly updated with new and useful features, easy to use interface, integrates well with other systems, such as data historian. Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

Occasionally, new releases introduce hugs Review collected by and hosted on G2.com.

Gaurav M.
GM
SDE 2
Mid-Market (51-1000 emp.)
"Reliable and fast internal communication tool for large organizations."
What do you like best about DeskAlerts?

user friendly interface and multichannel support. Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

The pricing and feature set may feel excessive for smaller organizations. Review collected by and hosted on G2.com.

MM
Mid-Market (51-1000 emp.)
"Excellent desktop alerting software."
What do you like best about DeskAlerts?

DeskAlerts allows our company to notify users with a desktop "toaster pop" message for outages, upgrade notices, and other important events. This software is used daily for our Network Operations team and keeps our customer service reps up to date on outages to support our customers. The software is straightforward to implement and integrates with Active Directory with ease. All of our implementations have come with the assistance of DeskAlerts support, who although are not in a local time zone, make a concerted effort to deliver a reliable service experience. Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

Correcting issues with the software often requires installing a corrected version over the current version. Review collected by and hosted on G2.com.

DC
Enterprise (> 1000 emp.)
"Great product and bringing out new features constantly"
What do you like best about DeskAlerts?

They are constantly introducing new features. Easy to use, and allows integration with other systems (like our data historian) to provide automatic alerting Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

Really the only thing is that sometimes the new releases have bugs which require patches. But they respond quickly when this happens. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"My Review for DeskAlerts"
What do you like best about DeskAlerts?

The ability to quickly send and receive desktop alerts from the team Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

The interface sometimes lags and it sometimes closes automatically Review collected by and hosted on G2.com.

MR
Enterprise (> 1000 emp.)
"Product Esay to configure and use"
What do you like best about DeskAlerts?

Easy to use and implement

Flexibilty of the messsages templates, easy to réorganise them.

Very good customer support Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

Would like to have more informations in the dashboard for the messages sent statistics. Also some CLI commandes for the cleint would be great. Review collected by and hosted on G2.com.

Patrick M.
PM
Administrateur endpoint
Mid-Market (51-1000 emp.)
"Great product, nice quick support, easy onboarding"
What do you like best about DeskAlerts?

Very quick and easy way to send all type of alerts to everybody in the business, and more effective than emails. Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

The client software is not multilanguage Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise (> 1000 emp.)
"Decent product. Works well."
What do you like best about DeskAlerts?

It's really useful being able to alert all of our store colleagues of an issue when it happens. This means that it reduces the number of calls into our service desk. Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

I find the templates a bit dated design-wise. I would be nice to have more modern templates or easier ways to customise the pop ups. Review collected by and hosted on G2.com.

Kalpesh S.
KS
ServiceNow Consultant
Enterprise (> 1000 emp.)
"Easy and reliable notification app"
What do you like best about DeskAlerts?

i love deskalerts as it helps my colleagues to notify me related to the task and meeting attendings , it also helps our product owners to push any deadlines and changes if there are any Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

I love deskalers but there are some issues with it that are minor but still persist such as compatibility of devices as there are some older legacy systems in our organizations i would like to ask the developers of deskalerts to consider these Review collected by and hosted on G2.com.

Leandro A.
LA
Small-Business (50 or fewer emp.)
"User friendly notification Software"
What do you like best about DeskAlerts?

-Easy onboarding for customers

-Very reliable

-User friendly interface

-Localized sales, implementation and customer support Review collected by and hosted on G2.com.

What do you dislike about DeskAlerts?

-Nothing really it´s a great product to work with Review collected by and hosted on G2.com.

Pricing

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