Keyfactor Command, formerly Certified Security Solutions (CSS), is a leading provider of secure digital identity management solutions that enables organizations to confirm authenticity, and ensure the right things are interacting in the right ways in our connected world.
Ender Turing is an AI-driven platform designed to enhance customer experience and employee performance in contact centers. By analyzing voice and digital interactions, it provides real-time insights that help businesses make informed decisions aligned with their strategic objectives. Key Features and Functionality: - Speech Analytics: Transforms call and contact centers by extracting valuable insights from conversations, analyzing speech, emotion, and intent nuances to unlock the full potentia
Realtime by Recursive Labs is a comprehensive visual customer engagement platform designed to enhance real-time interactions between businesses and their customers. It offers a suite of tools including secure, no-download co-browsing, screen sharing, video chat, and mobile camera streaming, enabling seamless communication across web, mobile, and desktop platforms. This versatility allows businesses to provide immediate, personalized support without requiring customers to install additional softw
Eltropy is a comprehensive digital communications platform designed specifically for community financial institutions (CFIs) such as credit unions and community banks. By integrating various communication channels—including text messaging, secure chat, video banking, and voice—into a unified interface, Eltropy enables CFIs to engage with their members securely and efficiently. The platform leverages artificial intelligence to automate routine tasks, enhance member interactions, and streamline op
Zoho Learn is a comprehensive platform that combines knowledge management and learning management system (LMS) functionalities, enabling organizations to create, manage, and deliver training programs effectively. It allows businesses to build structured courses and manuals tailored to their needs, ensuring teams have access to accurate and up-to-date resources. Key Features and Functionality: - Knowledge Base Creation: Organize company information in a structured hierarchy, making it easily ac
YouTube Live is a dynamic platform that enables creators to broadcast live content directly to their audience, fostering real-time interaction and engagement. Whether it's hosting live events, conducting workshops, or sharing spontaneous moments, YouTube Live offers a versatile solution for connecting with viewers worldwide. Key Features and Functionality: - Multiple Streaming Options: Creators can choose from various streaming methods, including mobile devices, webcams, and encoders, to suit
Eptica is the leading European provider of multi-channel customer interaction software. Eptica allows more than 280 companies to deliver consistent, managed service across all channels (web, email, chat, fax, letter and SMS). These web based applications enable dramatically improved customer experience and business effectiveness.
A video-conferencing tool for teachers and tutors who want to conduct highly interactive online sessions
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu
Dyspatch is an industry leading email production platform designed to help businesses focus more time on innovation and less time on implementation. Empower your non-technical email team to increase engagement and conversion metrics by providing amazing email experiences at scale. Build beautiful, interactive email templates in minutes using pre-coded content blocks, and easily collaborate with key stakeholders all within Dyspatch. Easily integrate with your existing email service providers for
Amazon CloudWatch is a comprehensive monitoring and observability service designed to provide real-time insights into AWS resources, on-premises servers, hybrid environments, and applications. It enables users to collect and track metrics, monitor log files, set alarms, and automatically react to changes in their AWS resources. By offering a unified view of operational health, CloudWatch helps organizations optimize application performance, manage resource utilization, and maintain system reliab
BizLibrary's online training library contains more than 6,000 micro-video lessons, video courses, interactive videos, and eLearning courses covering a wide variety of business topic areas, and includes additional support materials to further increase learning retention.
Alchemer Digital helps you capture feedback and engage customers right where their experience happens—inside your app or on your website. Instead of waiting for feedback after the fact, you can ask, listen, and act in the moment. Trigger in-app and on-site surveys, prompts, and messages based on real customer behavior. Whether someone completes a key action, hits a friction point, or shows signs of churn, Alchemer Digital lets you reach them with the right message at the right time—without di
Dataroid is an enterprise-level digital analytics and customer engagement platform designed to help businesses gain deep, actionable insights into customer behavior across multiple channels. By collecting and unifying data from web, mobile, and other digital touchpoints, Dataroid enables organizations to analyze real-time customer interactions, develop personalized engagement strategies, and enhance overall user experiences. The platform combines analytics, engagement, and AI-driven data m
JioMeet is a homegrown, high-definition video conferencing and content-sharing application designed to facilitate seamless virtual meetings for both personal and professional use. It allows users to host and manage meetings with up to 1,000 participants, offering flexibility and ease of use across various devices, including mobile phones, desktops, and SIP/H.323 systems. With features like unlimited meeting durations, enterprise-grade host controls, and robust security measures, JioMeet ensures
Amazon Polly is a fully managed service that converts text into lifelike speech, enabling developers to create applications that can "speak" in a natural and human-like manner. Utilizing advanced deep learning technologies, Amazon Polly supports a wide array of languages and offers numerous voices, allowing for the development of speech-enabled applications tailored to diverse audiences. This service is designed to enhance user engagement and accessibility across various platforms, including mob
Generate interactive quotes, invoices, service document & more with data dynamically merged from any object in Salesforce.
Revscale differentiates itself with specialized, seamlessly integrated AI agents tailored for every critical business function. Our Outbound Agent automates targeted outreach, the Inbound Agent instantly qualifies and routes leads, the Web Pixel Agent identifies and engages anonymous website visitors, SEO/PPC Agents optimize online presence, and our Voice and Support Agents provide intelligent, 24/7 customer interactions—no setup needed, fully managed, continuously improving results through shar