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Amazon Polly

By Amazon Web Services (AWS)

4.4 out of 5 stars

How would you rate your experience with Polly?

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Amazon Polly Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Amazon Polly Media

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Amazon Polly Reviews (70)

Reviews

Amazon Polly Reviews (70)

4.4
70 reviews

Pros & Cons

Generated from real user reviews
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TANJIM ISLAM R.
TR
Software Engineer / AI-ML Developer
Mid-Market (51-1000 emp.)
"Reliable Text-to-Speech Solution for Web Applications"
What do you like best about Amazon Polly?

As a software engineer working with AWS services, I appreciate Amazon Polly's seamless API integration and the natural-sounding neural voices. The service easily integrates with existing Node.js applications and React frontends. The multilingual support has been excellent for our international projects, and the SSML markup allows fine-tuning pronunciation and speech patterns. The reliability and low latency make it ideal for real-time applications. Having worked on voice chatbot projects, I find the pricing model reasonable for moderate usage, and the service scales well with our cloud infrastructure deployed on AWS ECS. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

While Amazon Polly is generally solid, there are some limitations that affect development workflows. The pricing can become unpredictable for high-volume applications, making cost estimation challenging during project planning. Neural voices, while superior, have limited customization options compared to standard voices. The service occasionally experiences minor latency issues during peak usage times. Additionally, some technical documentation could be more comprehensive, particularly around advanced SSML features and error handling best practices. For complex voice applications requiring extensive customization, the platform can feel somewhat restrictive compared to more specialized TTS solutions. Review collected by and hosted on G2.com.

Panchal H.
PH
Wordpress Developer
Mid-Market (51-1000 emp.)
"Natural Voices and Flexibility, But Watch Out for Pricing"
What do you like best about Amazon Polly?

Amazon Polly delivers exceptionally natural and clear search output. The flexibility and quality of voices are impressive. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

The pricing can add up for larger scale use and managing caching or reusing generated audio requires extra efforts. Review collected by and hosted on G2.com.

Cesar Daniel Z.
CZ
Senior Angular Developer
Small-Business (50 or fewer emp.)
"A pretty awesome TTS (Text to Speach)"
What do you like best about Amazon Polly?

The way to handle Polly is pretty simple even when it uses an old XML format, it works pretty well and you can hear the voice even on phones or others pretty clearly. Sometimes it's not cheap but for projects that might not need to change the wording you can generate MP3 files, play them, and then just use Polly for specific dynamic sections, but remember that the voice still sounds really robotic, so maybe some of your clients are not going to like it.

Another thing that I like about Polly is that reacts really fast, the conversion from text occurs in less than a second even with big phrases, so your clients don't have to wait too long and it's already integrated into a lot of services like Twilio.

And in the end, it's covered by AWS. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I think the pricing it's something that I don't like too much, but with some "hacks" you can save some money.

Also, the way to handle it with XML looks pretty old, but it makes sense at the end as we have to "integrate it" with small sections of the phrases. Review collected by and hosted on G2.com.

HS
Mid-Market (51-1000 emp.)
"Amazon Polly"
What do you like best about Amazon Polly?

Human Like Voices: I appreciate that Amazon Polly leverages deep learning to generate speech that is remarkably natural. This makes applications feel more user-friendly and engaging.

Diverse Voice Selection: Polly provides a variety of voices in numerous languages, which gives me flexibility and options when designing projects for different audiences.

Integration Ease: Being familiar with AWS, I find integrating Polly into various applications straightforward and convenient.

Scalability: The service is highly scalable, which is crucial as my projects or business needs grow. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

Cost Structure: For extensive use, especially for larger projects or businesses, the costs can accumulate, making it a substantial expenditure.

Nuanced Inflections: Even though the voices are lifelike, there are still instances where certain inflections or tones might not sound entirely natural or capture the intended emotion.

Limited Customization: While Polly offers a range of voices and languages, deeper customization of voice characteristics or creating entirely unique voices isn't as straightforward. Review collected by and hosted on G2.com.

Arif G.
AG
Enterprise (> 1000 emp.)
"My review on Amazon Polly"
What do you like best about Amazon Polly?

I really like how Amazon Polly makes computers talk like humans. It sounds so natural, and you can choose different voices. It's great for making voiceovers for videos or making your apps talk. Super easy to use! Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I don't like that Amazon Polly has usage fees, which means you have to pay for the number of characters it reads aloud. It can get expensive if you use it a lot. Review collected by and hosted on G2.com.

Priyanuj D.
PD
Senior Learning Content Producer
E-Learning
Small-Business (50 or fewer emp.)
"One of the best AI TTS Tool out there!"
What do you like best about Amazon Polly?

The ease of using the tool to generate AI Voice from text is splendid.

The support for SSML is also an added advantage.

The pricing is very nominal and you get a free tier subscription for a year (though with character limitations) but that's a boon to do R&D before implementing it in production.

AWS integration is very common and can be integrated easily with your product.

I've used this service a lot in the past. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

I don't have anything that I dislike about Amazon Polly. If I have to mention, then maybe it would be the complicated per character pricing structure and fees for integrating with other AWS services. Review collected by and hosted on G2.com.

Stuti S.
SS
Project Associate
Enterprise (> 1000 emp.)
"Amazon Web Service's Best Text-to-Speech Tool"
What do you like best about Amazon Polly?

It is the best tool available right now with natural voices. We can customise almost everything that is the best part. Easy to use and implement. Text can br converted into speech that is very easy to understand for everyone. Customer Support is very responsive. It is so convenient to use that i almost use it everyday. Can be integrated with other amazon services or aws. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

There is nothing wrong or dislikes about Amazon Polly except its pricing. Review collected by and hosted on G2.com.

GB
Administrative Assistant
Restaurants
Small-Business (50 or fewer emp.)
"Problems of creating captivating content"
What do you like best about Amazon Polly?

Amazon Polly with AWS services is a learning curve when it comes to SSML codes the customizable features it make it valuable. The wide range of voices and their natural sound quality also contribute to making it a top notch choice. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

The main downside of Amazon Polly lies in the options for customizing voices. The speech sounds natural there arent choices for modifying pronunciation or tone. Cost become a concern for projects that require a volume of voice notifications. Review collected by and hosted on G2.com.

KB
senior design engineer
Small-Business (50 or fewer emp.)
"Best Text to Speech human voice enabled feature"
What do you like best about Amazon Polly?

Amazon polly provides the best smooth transfer of text to human speech features.the usage of this servise is advanced and more helpful including time saving.the reply from the customer are quick and response to queries.The integration part with human voice enabled is accurate. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

The cost is little expensive to integrate with all consumer electronics.The implementation is little difficult.the frequency of often use results in little bit lag.Also some minor issues to be cleared for better output. Review collected by and hosted on G2.com.

Rajesh P.
RP
Team Lead Manager
Small-Business (50 or fewer emp.)
"Video Production with Amazin Sound Effects by Amazon Polly"
What do you like best about Amazon Polly?

Initially, I was worried about Indian sound effects for text-to-speech, but Polly cleared such worries;

1. Amazing 100% human touch voices.

2. Nobody can catch a bot sound.

3. Less time for productivity sure.

4. Very convenient to use the tool

5. Short time for rendering process. Review collected by and hosted on G2.com.

What do you dislike about Amazon Polly?

A few things need to be improved in Aamzon Polly, which is difficult to find the exact sound for native speech. We cannot recognize the female voices during productivity time.

Some of the tools are stuck in the rendering process time. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

6%

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Amazon Polly Features
Application Integration
Real-Time Streaming
Volume
Pitch
Speed
Natural Sounding Voices
Audio Format Flexibility
Audio Optimization
AI Text-to-Speech