Keyfactor Command Reviews & Product Details

Keyfactor command is very easy to use but also allows for a super customized setup with very granular controls that past platforms I have worked with in the past just do not have. We are able to issue 100s of thousands of certificates without an issue and the platform integrates with a ton of our tools seamlessly. We have had no major issues and any small problems are easily solved from support. Review collected by and hosted on G2.com.

The only thing that I am not a fan of is the UI as it looks a bit older and plain but the product itself is great so that is my only complaint. Review collected by and hosted on G2.com.

I like that Keyfactor Command makes SSL certificate discovery, enrollment, and renewal easy. I really appreciate the one-click renewal feature that allows me to renew lots of certificates in minutes by hand. I also find that Keyfactor Command can be used alongside a variety of different tools and software, which is a big plus for me. Review collected by and hosted on G2.com.

On version 25.4, I see dashboard bugs, such as I can't see all certificate manage buttons, and the sidebar sometimes makes it hard for me to use. A new training path to get used to using Command would help, as it can solve lots of problems, but sometimes you have to think harder to solve the problem you have. Review collected by and hosted on G2.com.

It looks like Keyfactor Command has many useful functionalities but we are not yet live in production with our first workflow so it is difficult to give too much feedback about this at this point. Review collected by and hosted on G2.com.

We have faced several issues with the installation of Keyfactor Command, some of them due to GPOs or system antivirus however it was not straight forward to identify all root causes. Since the beginning of this year we are working on creating a workflow for Certificate Issuance and we are now getting close to going live. Overall, the process of deployment and of creating the workflow was quite long and we need(ed) also several feature requests to improve the user experience with the flow.

Also what we noticed is that there are not many articles online that can help with troubleshooting Command, we always need to open a case if we run into issues.

Regarding integrations, it seems that some integrations are more complicated compared to the Microsoft implementations, for example we have deployed FAS with Windows Enrollment Gateway and a new component was required for this purpose, together with extensive configuration on the server and then connecting it to Command. Review collected by and hosted on G2.com.

The SSL discovery feature is highly effective at locating and cataloging all of our certificates throughout the network. It is also very convenient for our users to request and manage their own certificates, and having the ability to oversee all our certificates from a single platform makes management much simpler. Review collected by and hosted on G2.com.

I really dislike having to add endpoints manually as certificate stores. I wish Keyfactor offered a way to automatically pull our machines, either from Active Directory or another method that doesn't rely on using a CSV file. It would be great if this could be accomplished through the SSL discovery process itself. Review collected by and hosted on G2.com.

Continious improvement from a responsive team.

Great current feature set with modules that grow the capability. (constantly adding new features)

PKIaaS is a game changer for large organizations that want to get out of the business of self-managed PKI. Review collected by and hosted on G2.com.

So far there's not much I dislike. I do wish there was more workflows and customization that would allow new apps to quickly integrate via APIs to the app.

Integrations are a huge part of any interprise. Faster development times for all of the integrations and automation projects would be a huge benefit to our organization. Review collected by and hosted on G2.com.

Keyfactor Command allows for flexibility and modern integrations when working with certificates, incentivizing modernisation of workflows. Review collected by and hosted on G2.com.

There are few dislikes when it comes to Command, atleast comparing to old ADCS solutions.

The lack of User specific dashboards was one of my gripes with the software, but this is being addressed in a upcoming update. Review collected by and hosted on G2.com.

Once implemented, KF Command provided our end users with one centralized location to manage their certificates. This tool has automated numerous formerly manual processes. Review collected by and hosted on G2.com.

There is a learning curve to implementation of the tool, and we have identified a few bugs that end up being a feature request to resolve. Review collected by and hosted on G2.com.

I like that there are customizable reports so that I can set up automatic email alerts for my expiring certificates. Review collected by and hosted on G2.com.

I don't have a "select all" button on pages where I could use one. Review collected by and hosted on G2.com.

We've experienced a strong, collaborative partnership with Keyfactor, marked by excellent support, strategic planning, and a clear understanding of enterprise-scale security needs. Their team is highly responsive, aligning closely with our goals and providing tailored solutions throughout implementation and beyond. Review collected by and hosted on G2.com.

Orchestrator automation could use more mature features. Review collected by and hosted on G2.com.

Easy UI, SaaS, cheaper, lots of integrations which work with our environment, support is very quick and knowledgeable Review collected by and hosted on G2.com.

Complicated at first, some docs mismatch Review collected by and hosted on G2.com.