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Keyfactor Command Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Keyfactor Command Reviews (87)

Reviews

Keyfactor Command Reviews (87)

4.5
87 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and powerful automation capabilities, which streamline certificate management and reduce manual effort. The integration with various tools and the responsive customer support enhance the overall experience, making it a reliable choice for managing certificates. However, some users note that the user interface could be improved for better intuitiveness.
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Oluwatobi A.
OA
Oluwatobi A.
Enterprise (> 1000 emp.)
"Intuitive Certificate Automation, with Room to Improve Reporting"
4/5
What do you like best about Keyfactor Command?

I like how intuitive Keyfactor Command is. I found it easy to navigate the menus and follow along, and I can write good queries for my certificate store. I also like the granularity: I can sort certificates by certificate authority or CN. It’s easy to integrate with APIs, gateways, and orchestrators, including our GlobalSign MSSL integration for third-party signing. The automation is important to me too. I use Terraform to automate certificate renewals for our Azure and GCP environments, so those renewals don’t have to be done manually. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

I need domain validation and a couple of other things, which I hear are coming in version 26.2. I’d also like reporting to be more granular, with more control to create consolidated reports, filter and view information together, and fine-tune the data points. The setup and migration took work, though they weren’t difficult. Review collected by and hosted on G2.com.

SH
Stuart H.
Infrastructure Architect
Enterprise (> 1000 emp.)
"Keyfactor Command Makes Certificate Lifecycle Management Easy"
5/5
What do you like best about Keyfactor Command?

Keyfactor command makes managing the life cycle of certificates easy. I like the built in CSR Generator, the ease of generating certificate from a CSR, or just using our internal CA's to generate certificates. Its a central point for all certificate related tasks. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

There isnt a whole lot to dislike, although there is a bit of learning curve, the more you use it the easier it becomes. I dont like the 1 hour log out with no warning, but I think thats a problem with us more than Command. Review collected by and hosted on G2.com.

Abdelbasset H.
AH
Abdelbasset H.
PKI consultant
Small-Business (50 or fewer emp.)
"Centralized Certificate Management, but Complex Installation"
5/5
What do you like best about Keyfactor Command?

I appreciate the simplicity of the actions in Keyfactor Command and the quality of the dashboard. It allows me to quickly access important information and easily identify certificates that require special attention. The reduction in operational time through automated actions is also a significant advantage, as it helps minimize the risk of human error. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

I find the Keyfactor Command installation process complex. The initial setup requires several prerequisites compared to some competing solutions. Review collected by and hosted on G2.com.

Luis M.
LM
Luis M.
Security Senior Analyst
Enterprise (> 1000 emp.)
"Automation of Certificates without Human Errors"
5/5
What do you like best about Keyfactor Command?

I really like the customization and integration capabilities that Keyfactor Command has through PowerShell. This allows me to integrate custom developments and connect with tools like Remedy to log all changes in a visible way. I find it especially valuable to be able to use API endpoints for executing existing scripts, which facilitates the complete automation of certificates. Additionally, being a SaaS model, I save on the initial deployment, making the setup easier. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Despite the Keyfactor Command catalog for integration with certain Identity Providers, I miss some. Being in a SaaS model, the initial configuration was easier, but even so, there were points that had some complications due to the degree of customization of the project. Review collected by and hosted on G2.com.

Verified User
A
Verified User
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly Interface, Easy Certificate Management"
4/5
What do you like best about Keyfactor Command?

I like Keyfactor Command for its easy certificate management and efficient API calls for certificate enrollment. The user-friendly interface is a big plus, making it simple to manage different CAs certificates on a single platform. I can create multiple dashboards with certificate collections to share with management, and I appreciate the reporting and dashboard features. The initial setup was straightforward, provided you know about your ADCS. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Setting up SSO for Keyfactor Command isn’t easy and can be quite complex. I rely on the support team when trying to integrate SSO using PingFederate. Review collected by and hosted on G2.com.

KA
Khalid A.
Chief Security Office: Cryptography
Small-Business (50 or fewer emp.)
"Effortless Certificate Management with Stellar Support"
4.5/5
What do you like best about Keyfactor Command?

I like that Keyfactor Command has a clean and easy-to-use user interface. The support from Keyfactor is highly responsive and quick to implement new features that we ask for. I also appreciate that the Terraform registry makes it very easy to implement custom modules into our KeyFactor automation, allowing us to build custom modules to make the provisioning of certificates across the company easier. Additionally, the initial setup of KeyFactor Command was easy and smooth to onboard and switch over. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Currently the Terraform registry for Keyfactor lacks full support for applications and that is one thing we have had to work around until the team eventually implements this feature. The Terraform registry needs to be updated. Review collected by and hosted on G2.com.

Arup Kumar P.
AP
Arup Kumar P.
Software Engineer II
Enterprise (> 1000 emp.)
"Secure your IOT devices with this software"
4.5/5
What do you like best about Keyfactor Command?

Introduction of "Maintenance Mode" that allows users to toggle workflows on/off or revert to previous versions with a single click. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

If the edge network relies on very specific, older "thin client" operating systems or niche hardware, then custom API scripts need to be written rather than using a pre-built connector. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Effortless Certificate Management with Powerful Customization"
4.5/5
What do you like best about Keyfactor Command?

Keyfactor command is very easy to use but also allows for a super customized setup with very granular controls that past platforms I have worked with in the past just do not have. We are able to issue 100s of thousands of certificates without an issue and the platform integrates with a ton of our tools seamlessly. We have had no major issues and any small problems are easily solved from support. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

The only thing that I am not a fan of is the UI as it looks a bit older and plain but the product itself is great so that is my only complaint. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Easy to Use, Smooth Integration, and Great Keyfactor Support"
5/5
What do you like best about Keyfactor Command?

Easy to use, easy intergration with our applications and great support from the keyfactor team. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

using a legacy connector to connect on prem CA to cloud portal. Review collected by and hosted on G2.com.

Akifhan Veysel B.
AB
Akifhan Veysel B.
System Engineer
"Efficient CLM with Minor UI Hiccups"
4.5/5
What do you like best about Keyfactor Command?

I like that Keyfactor Command makes SSL certificate discovery, enrollment, and renewal easy. I really appreciate the one-click renewal feature that allows me to renew lots of certificates in minutes by hand. I also find that Keyfactor Command can be used alongside a variety of different tools and software, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

On version 25.4, I see dashboard bugs, such as I can't see all certificate manage buttons, and the sidebar sometimes makes it hard for me to use. A new training path to get used to using Command would help, as it can solve lots of problems, but sometimes you have to think harder to solve the problem you have. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

15 months

Average Discount

14%

Keyfactor Command Comparisons
Keyfactor Command Features
Durability
Certificate Discovery
Expiration Monitoring
Auditing
Compliance
Management Console
API/Integrations
Scalability