# Docomotion Reviews
**Vendor:** Docomotion  
**Category:** [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 68
## About Docomotion
Docomotion makes it easier to generate documents on Salesforce automatically. We have made it our mission to become the top-rated document generation app on Salesforce, a position we proudly hold thanks to a decade-long dedication to providing the industry&#39;s best product, service, and customer experience. GENERATE DOCUMENTS WITH A SINGLE CLICK Use a single button embedded in your Salesforce interface to generate rich and detailed documents populated with accurate customer data. DESIGN TEMPLATES WITH A VISUAL EDITOR Easily create and edit document templates using a drag &amp; drop mechanism on Microsoft Word. You can use an existing template or start from scratch. MAKE LAST-MINUTE CHANGES Finalize the document output and edit any necessary information from your web or mobile device before sending it. RETRIEVE DATA FROM ANY OBJECT Incorporate Salesforce data of any type into your documents, including standard objects, customized objects, and complex content. SELECT FROM VERSATILE OUTPUT FORMATS Send your documents as PDF, Word, E-mail, or HTML5. You can also share the document via a link with a configurable expiration period. ADD EXTERNAL CONTENT Merge data from external sources, attach additional documents, or embed images and rich media from an external repository. COLLECT E-SIGNATURES NATIVELY Give your customers the ability to sign any document without having to integrate your platform with external signature solutions. ASK YOUR CUSTOMERS FOR INPUT Establish a bi-directional communication channel with your customers through interactive forms that gather important feedback and open the door for new business opportunities. SAVE CUSTOMER DATA INTO SALESFORCE Update data entered by your customers, such as satisfaction surveys, personal details, or cross-sell opportunities, directly into Salesforce. INTEGRATE WITH PROCESS BUILDER AND VISUAL FLOW Define automated document generation processes using Salesforce’s inherent automation tools that you’re already familiar with. IMPLEMENT YOUR BUSINESS LOGIC Generate separate documents from the same template with hidden/displayed sections, altered styling, and modified calculations according to predefined business rules. GENERATE THOUSANDS OF DOCUMENTS AT ONCE Send documents to multiple recipients with a single click, each populated with the relevant personal data sourced from its Salesforce record. ONBOARD QUICKLY AND EFFICIENTLY Easily set up and configure your account preferences, either by yourself or with the help of our support team, so you can start generating documents as soon as you wish. WORK FROM YOUR MOBILE DEVICE Enjoy all the features and benefits of the platform on the go, with comprehensive HTML5 compatibility that allows you to get things done anywhere and at any time. STAY 100% PROTECTED Rest assured that security, privacy, availability, redundancy, and other measures are thoroughly taken care of with the greatest attention at all times. Docomotion - Committed To Making Your Life Easier



## Docomotion Pros & Cons
**What users like:**

- Users value the **seamless Salesforce integration** of Docomotion, enhancing efficiency and customization in document management. (3 reviews)
- Users value the **customization of templates** in Docomotion, enhancing efficiency and maintaining document consistency. (2 reviews)
- Users love the **easy integrations** of Docomotion, streamlining data generation and enhancing overall efficiency. (2 reviews)
- Users appreciate the **seamless automation** of Docomotion, enhancing efficiency and saving time in document generation. (1 reviews)
- Users value the **customizability** of Docomotion, enhancing efficiency and consistency in document generation. (1 reviews)
- Users find Docomotion very **easy to use** , with quick integrations and helpful features enhancing efficiency and support. (1 reviews)
- Efficiency (1 reviews)
- Templates (1 reviews)
- Time-saving (1 reviews)
- Time-Saving (1 reviews)

**What users dislike:**

- Users find Docomotion’s **difficult customization** challenging, particularly during initial setup and when creating automation tools. (1 reviews)
- Users report **integration issues** with third-party apps that hinder functionality and overall experience with Docomotion. (1 reviews)
- Users frequently experience **lack of integrations** with third-party apps, limiting functionality and flexibility in Docomotion. (1 reviews)
- Users find the **initial setup overwhelming** , particularly those new to writing automation tools for Docomotion. (1 reviews)
- Users find Docomotion&#39;s **initial setup overwhelming** , particularly for those new to automation tools, affecting usability. (1 reviews)
- Template Limitations (1 reviews)

## Docomotion Reviews
  ### 1. User-friendly data creation tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2024

**What do you like best about Docomotion?**

Docomotion’s seamless integration with Salesforce makes data generation quick and easy. The ability to customize templates saves time and ensures consistency across all documents, making the tool both efficient and user-friendly.

**What do you dislike about Docomotion?**

Docomotion’s initial setup can be a bit overwhelming, especially for new users writing automation tools. Also, more flexibility in template customization options would improve the user experience.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion helps automate the creation and distribution of documents, reducing manual work and errors. It streamlines workflows, saves time, and increases productivity, especially when creating large volumes of contracts, invoices, or quotes.

  ### 2. Docomotion best Bet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prateek Y. | Waste, Chemicals, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Docomotion?**

It has goof customization of templates
Integration with sales force
Can be tracked on realtime basis

**What do you dislike about Docomotion?**

Only sales force can be designed on this

**What problems is Docomotion solving and how is that benefiting you?**

Integration and customization of templates

  ### 3. Great no-code document generation tool! And amazing support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guilherme T. | Visiting Lecturer and Researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2023

**What do you like best about Docomotion?**

It's super easy to configure documents within Docomotion. Great experience to do it and I don't need a tech team to help with the creation of the Forms or the Data Model. Amazing experience!

We use it everyday and have a great customer support from the team. 

Since it's connected directly to Salesforce, we don't have any integration issues and it was easy to implement.

**What do you dislike about Docomotion?**

It should have a way to use Google Docs and not only Word in the configuration and generation.

It could have the possibility to generate files outside of Salesforce as well -- like in a 'google forms' or something else.

**What problems is Docomotion solving and how is that benefiting you?**

Mainly to shorten the business cycle and give autonomy to the Sales Reps to generate the contract templates without the Legal team.

  ### 4. The best document generation software for Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jakub F. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Docomotion?**

I think that the biggest advantage is the really easy set up of document templates - basically you do it on MS word where you add some dynamic fields - you can easily verify the changes with a preview directly from the designer. 

On top of that you get multiple output channels - PDF, word, email body, HTML, interactive HTML form.
Top notch integration with Salesforce auomtations, apex triggers and flows (you can run generation in background from a flow screen or after field changes.

Last but not least the tool is constantly updated with new useful features e.g. recently they've added a PDF layer import which makes the updates of any supporting documents like T&Cs or technical documentation lightning fast.

We use it every day for quote generation and for sending any official communication to the customers.

As for customer support, they are super resopnsive and treat any issues you might have really seriously.

**What do you dislike about Docomotion?**

if I had to point out something, I'd say that sometimes they introduce new features that are not fully tested  so you can get some errors when using them.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion mainly solves the issues with the limited functionality of Salesforce standard PDF quotes. It is far more flexible in terms of fields you can use and output generated. It also works great with automations.

**Official Response from Eytan Riahi:**

> Hi Jakub,

Thanks for your feedback on Docomotion! We appreciate your kind words and highly value your feedback on our new releases; we're committed to improvement. 

  ### 5. Perfect Document Generation Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ribanshu k. | Associate Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Docomotion?**

The ease of template configuration & flexibility to turnaround and deliver most of it in a short period of time gives docomotion an edge over most of the traditional tools.

Being a cerified docomotion champion & working across multiple projects that i have done implementation for document purposes. Docomotion has been my first choice to go with.

With little to no experience in coding , its best go to automation tool available for admins/devs who can make impactful documents in no time.
Should u have any help needed customer support is always prompt to save to a great extent.

Flexibility & ease of integration & implementation makes docomotion a perfect fit for document generation purposes.

**What do you dislike about Docomotion?**

I feel docomotion covers most of business critical features, but still they are improving in terms of multiple recipients signatures feature, which is in pipeline for future release and being eagarly waited upon.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion comes & reduces the time-consuming process of making customized documents via code. Instead it leverages the word capabilities to give the look & feel to  business critical documents as per stakeholders expectations.

**Official Response from Eytan Riahi:**

> Hi Ribanshu, Thank you for your fantastic review! 
We're delighted to hear that you've found Docomotion to be the perfect document-generation tool that meets your needs. We greatly appreciate your support as a certified Docomotion champion and your positive feedback on our ease of use, flexibility, and customer support. 
We're actively working on enhancements, including the multiple signers feature, which is expected to be released at the beginning of 2024. 
We look forward to continuing to work together on future projects. 


  ### 6. Excellent Team support and 100% recommended product

**Rating:** 5.0/5.0 stars

**Reviewed by:** yashika a. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about Docomotion?**

1. Customer Support: The best thing about them is their way of supporting and solving issues as soon as possible for them.
2. Designer Features: If you look closely, you'll find out numerous features that can be helpful for easier implemention of not-so-easy features.

**What do you dislike about Docomotion?**

Nothing much to be disliked. One point can be the time consumption in importing and exporting forms in higher environments as it can only be done form by form.

**What problems is Docomotion solving and how is that benefiting you?**

The biggest plus of the product is the ease of use. Our client was really happy with the direct generation steps and the live editor functionality. The features can be used for both CRM and community. 
The wide Word features and functionality along with Docomotion designer add-ons for controlling the data visibility such as 'data masking', 'conditional containers' is a dream for every developer generating the forms.

  ### 7. Able to handle mul

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Docomotion?**

Its easy integration with other Salesforce products

**What do you dislike about Docomotion?**

Some third party apps and integration dont work

**What problems is Docomotion solving and how is that benefiting you?**

Its easy to share and organize the material across people and security groups within the organization

  ### 8. The best application for generating PDFs on the Salesforce platform is one that seamlessly integrates with Salesforce, allowing users to create, customize, and automate the generation of PDF documents directly from their Salesforce data. This application should support features like template creation, data merging, and batch processing to enhance productivity and efficiency in document management.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Docomotion?**

- Preview function is helpful before PDF generation
- Mapping is available for each form
- Microsoft Word is available for form creation
- Good and quick response by customer support team

**What do you dislike about Docomotion?**

We are mostly satisfied with your service. No complaints so far.

**What problems is Docomotion solving and how is that benefiting you?**

Salesforce platform doesn't have the PDF generation function. Our client sometimes requires PDF for document submission, but we cannot satisfy their request only by using the Salesforce platform. The Docomotion can solve the request that we face.

  ### 9. Easy integration within our document generation process in Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yannick T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Docomotion?**

Docomotion easily helps us to generate business documents like proposals, case answers, ...
Designing document templates may be done by business users and let IT focused on dedicated tasks

**What do you dislike about Docomotion?**

Webhooks to others applications of our landscapes to integrate external data have to be developed by IT

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion really automates document generation process and speed-up interaction with customers

  ### 10. easy to use easy to set up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Docomotion?**

simplicity and freedom of configuration.

**What do you dislike about Docomotion?**

some slowdowns when generating elements.

**What problems is Docomotion solving and how is that benefiting you?**

Slowdowns when generating certain elements (invoices, quotes, etc.).

  ### 11. Cheap solution, not that easy to design

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Docomotion?**

Fast time to market, the implementation was fast

**What do you dislike about Docomotion?**

Lack of design flexibility in some cases

**What problems is Docomotion solving and how is that benefiting you?**

Sending renewal notices to customers, and ket the customers sign/ ask questions about the quote.

  ### 12. Docomotion: Less Stress, More Action

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley C. | Marketing Technology Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about Docomotion?**

It streamlines our sales requirements by connecting directly within our Salesforce environment to allow our team to access our pre-signature documents. Docomotion is reasonably priced compared to other tools in our Tech Stack, which is always a benefit when locating an application that fits what you need from a budget and functionality perspective. The Docomotion team is fabulous and responsive, and the application works well in a mixed-technology environment.

**What do you dislike about Docomotion?**

The auto-field population can be a little tricky when we get into complex requests, but for the most part, we are pleased with what we receive. Support has been terrific for any areas where we run into an issue, and we find a solution even if it was not exactly what we were planning.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion allows us to templatize our pre-signature documents for our various teams to ensure we adhere to our compliance standards and manage version control while allowing ad hoc adjustments based on the specific request.

  ### 13. User-friendly but extensive document generation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maxime T. | Product Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Docomotion?**

Docomotion is very user-friendly. Using a Microsoft Word environment to configure the templates makes it very easy for users to manage templates. It is a WYSIWYG editor that uses 'drag and drop' to add new fields or components. Fields can easily be tweaked, and it is nice to have the ability to add some custom code for each component. Furthermore, they have support for the online signing of documents. The signed document can be saved directly in Salesforce. Another helpful feature is the ability to capture feedback from our customers. By embedding editable fields in the template, the customer can adapt/fill out those and send them back to our Salesforce environment.

**What do you dislike about Docomotion?**

Although it uses a WYSIWYG, it sometimes does not represent the final layout (especially when using the template for emails). The editor and the visual representation of the fields/components make it look like an ancient tool. It would be better to allow direct HTML editing. The editor takes a lot of time to load, which makes managing multiple templates very time-consuming.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion allows to create dynamic forms (such as language dependent). Based on field values, you can quickly build if-else statements to embed all information for multiple entities into one template. By capturing the information of a signature (IP, date/time,..) we have a proof when a quote was signed.

  ### 14. Flexible, easy-to-use and powerful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig G. | Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

One of the most loved features by our users is the ability to automatically generate a perfectly formatted document, which is then attached and sent by email to a client using a pre-defined email template. The email and generated document are automatically logged and visible within Salesforce against the relevant object. It's quick, easy and works every time! The outputted documents can be incredibly complex, using logic to create the content based upon any set criteria.

**What do you dislike about Docomotion?**

It's hard to be critical of the system overall. Having used Docomotion for several years, there is yet to be a challenge it has not been capable of addressing. Initially, I found the Data Models complicated to use, but the online help and tireless support from the Docomotion team soon helped me develop my knowledge.

**What problems is Docomotion solving and how is that benefiting you?**

One of the primary uses of Docomotion is generating compliance certificates, many of which can be time critical. We have successfully issued thousands of certificates and can even offer "same-day" certification to our customers. Before the use of Docomotion, none of this would have been possible. The simplification of the process enables a small team to successfully meet the needs of our ever growing customer base.

  ### 15. The best document generation I've found so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jakub F. | Salesforce Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

Docomotion is super flexible - works with all automations including flows, apex triggers, apex classes and is really easy to configure. You can build data models without any special training and the only thing you need to create a template is a basic MS word expertise - you edit documents templates directly in Docomotion designer which is connected to MS word.
They also have a great option to mass generate documents from list views and reports - we use it a lot to send mass communication to our customers e.g. changes in terms and conditions, energy surcharges etc.

**What do you dislike about Docomotion?**

Some new features come to the final releases before they are properly tested. On the other hand the tool is regularly updated with new features.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion let us smoothly transition from another piece of software that let us generate documents. The system is far more flexible and easy to use than the one we had.

  ### 16. Very powerful Document generation software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charlie B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Docomotion?**

Docomotion has the ability to create pretty much any document needed. The document can be as complex or simple as desired. 

The ability to have complex show / hide logic allows for documents to be built with business context information, although care should be taken as the more complex the docuement is the harder it will be to maintain.

**What do you dislike about Docomotion?**

Docomotion is only able to generate one document at a time. An improvement would be the ability to create a 'suit' of documents.

Also, it is only possible to filter what documents the user can generate by one field / metric i.e. 'Legal entity'. A user would only want to be shown documents that 'should' be generated on this record, for example in insurance, this would be Legal entity & Product & Market, this would only be possible by creating a complicated matrix and using a formula field to work out the correct value.

**What problems is Docomotion solving and how is that benefiting you?**

Generating user defined documents for our clients.

  ### 17. Great help, okay product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Koji D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Docomotion?**

I like that the support team is so fast in answering questions and providing thorough help.

**What do you dislike about Docomotion?**

I don't love the document builder for more complex graphic documents. I also don't like that it only runs on windows my main computer is a mac.

**What problems is Docomotion solving and how is that benefiting you?**

It allows us to create contracts and certificates for our end clients.

  ### 18. It just works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Docomotion?**

It's a great solution that integrates to salesforce that generates whatever business documents you need.

**What do you dislike about Docomotion?**

Would be great if it could enable multiple signatures rather than just one.

**What problems is Docomotion solving and how is that benefiting you?**

Generating NDA's and SoW's.

  ### 19. Easy to use document generation solution with well defined APIs for development.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Docomotion?**

As a manager of a Salesforce development team that uses docomotion, I need a document generation solution that works reliably, and it's also important we can get access to relevant resources to allow us to complete our work with minimum disruption.
To this end, the document generation features of docomotion work really well. Design your datamodel, design your form and generate the document(s).
The provided documentation and videos on how Docomotion  works, and how to use it (and API documentation as well) is well presented, and easy to follow.
The document designer follows a logical process and is intuitive to use.
Speaking with the docomotion support where needed has been a pleasant and speedy experience as well.

**What do you dislike about Docomotion?**

I don't have dislikes as such, a welcome addition would be availability of the designer tool on mac.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion facilitates Leaptree in generating compensation plans and compensation plan statements unique to each compensation plan.
This functionality allows customers to easily customize output documents per compensation plan and statement to satisfy revenue performance requirements across different business units within the same company.

  ### 20. Docomotion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Petroula M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Docomotion?**

Docomotion prioritizes security and compliance by implementing encryption, access controls, and data protection measures. The platform ensures that sensitive information within documents remains secure and meets regulatory requirements.

**What do you dislike about Docomotion?**

Depending on the specific features and capabilities of Docomotion, there may be limitations or a lack of offline functionality. Users who require offline access to documents or the ability to generate documents without an internet connection may find this limitation inconvenient.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion accelerates the document creation and distribution process, leading to faster document turnaround time. Automated workflows, approvals, and delivery options streamline the entire document lifecycle, reducing delays and improving overall productivity.

  ### 21. A Powerful Tool for Automating Document Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amjad K. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Docomotion?**

I have been using Docomotion for a few weeks now and I have to say it is one of the best document automation platforms I have used. The most significant advantage of using Docomotion is its ease of use. The user-friendly interface makes it extremely straightforward to create and customise documents, and the drag-and-drop feature allows us to quickly assemble documents with minimal effort. Furthermore, the platform features a wide range of powerful features such as document versioning, document tracking, integration with other software, and an extensive library of document templates. Docomotion is an excellent choice for businesses of all sizes, as it offers an effective, cost-efficient way to automate document creation.

**What do you dislike about Docomotion?**

So far, it has been an overall good experience.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion helps us is solving the problem of complex, time-consuming document automation. Using Docomotion, we can create documents quickly and easily, saving time and money. Docomotion also provides features to help us create personalised documents. Docomotion is an excellent solution for streamlining document automation, and I highly recommend it.

  ### 22. Extremely versatile and capable solution for document generation, with excellent support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Docomotion?**

Extremely straightforward to set up, especially for the simpler types of document (what I might describe as "straight" merges of field data from related objects into a document template)
Still relatively straightforward to handle more challenging requirements (conditional blocks etc)
Capability to handle some of the more challenging requirements as well
Decent range of output formats and options on how these are handled (downoading, saving as attachments, sending by email etc.)
Excellent support from the team at Docomotion.

**What do you dislike about Docomotion?**

Some of the more extreme requirements may not be possible on the platform; I'd recommend running these by the team at Docomotion before assuming, though; they're very clever and might be able to suggest a suitable approach.
Limited to merges to Word document templates. No Excel, Powerpoint etc. These are fairly niche, but would be nice to have...

**What problems is Docomotion solving and how is that benefiting you?**

Most recently, the generation of rich, complex, presentable quotes in multiple languages across multiple markets with different formatting and layout requirements. Saving days of user time every month.

  ### 23. Good Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hrushikesh D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Docomotion?**

Editable and dynamic PDF new learning  .

**What do you dislike about Docomotion?**

Little complex
But Good interesting concepts .

**What problems is Docomotion solving and how is that benefiting you?**

Multi Language PDF

  ### 24. Good application with a lot of customization, but not flawless

**Rating:** 3.5/5.0 stars

**Reviewed by:** Aleksandar H. | IT Delivery Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Docomotion?**

The applications has a lot of features and provides good customization to create specific documents and flows. Our business has very specific needs about document signing and docomotion does the job well.

**What do you dislike about Docomotion?**

With a lot of features, there are also a handfull of problems, bugs that we encountered. There are limitations that you hit and some come out of Salesforce as well, so sometime finding how this can be overcome with Docomotion takes time

**What problems is Docomotion solving and how is that benefiting you?**

Out business deals with end customers and we need flexibility to offer customizeable contracts and be able to modify them on the spot for the client. Also each contract needs to be digital and also include the signature. Add on top of that, this also needs to be supported in various languages, some go to the part that it changes the direction of writing.

  ### 25. Good tool, very intuitive but some thing can be improved

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vincent R. | Digital Business Analyst & Product Owner @ Easyfairs, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

Using the designer is very simple, using Word is super intuitive. Adding rules, sorting, display based on requirement is very helpful and allow a good flexibility.

**What do you dislike about Docomotion?**

The tool is sometimes slow, does not allow to work in bulk (for publication, adapting rules,...), the tool does not allow to work on mac OS or Linux, you need to have a windows to use the designer.

**What problems is Docomotion solving and how is that benefiting you?**

Creating emails directly into salesforce, creating contract that can be digitally signed and booking confirmation completely personnalised to our need but also with our customer informations.

  ### 26. Docomotion is a great tool for signing Salesforce documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ido D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Docomotion?**

Docomotion is an exceptional product that has streamlined the document generation process in Salesforce. With just a single click, I am able to create professional and accurate documents that are personalized to each customer. The ease of use and intuitive interface make it a breeze to create rich and detailed documents, saving me valuable time and effort. I appreciate how Docomotion integrates seamlessly with Salesforce, providing a hassle-free experience that allows me to focus on other important tasks. Overall, I highly recommend Docomotion for anyone looking to simplify their document generation process and improve their productivity.

**What do you dislike about Docomotion?**

Nothing comes to mind, as this is a great tool

**What problems is Docomotion solving and how is that benefiting you?**

The ease of singing documents

  ### 27. Works perfectly with salesforce and automation saves soo much time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Petko I. | Head of Technology, Operations and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

It works with custom and default objects, and you have a lot of flexibility when creating the templates. Better pricing and no limit on number of templates is a huge +

**What do you dislike about Docomotion?**

Setup of signing documents is a bit harder in the beginning. Also its missing signing for multiple people.

**What problems is Docomotion solving and how is that benefiting you?**

It saves so much time when generating documents. It also saves money on sending documents for signing through mail.

  ### 28. Great tool for generate forms  with Salesforce.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avi W. | Salesforce Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Docomotion?**

How quickly you can see good results for your needs. And good customer service.

**What do you dislike about Docomotion?**

I don't use the product for a long time, and all my use was with the help of customer service. So everything is fine now.

**What problems is Docomotion solving and how is that benefiting you?**

Creating forms for users to sign. It provides the result we need.

  ### 29. easy to use, flexible and powerful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ziv I. | Engineering Group Manager - Virtual Events, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Docomotion?**

Docomotion makes easy work of automating document generation on the salesforce platform. Docomotion provides a rich but easy to use designer based on Word to design your pixel perfect templates and to apply necessary business logic. The tool has all the necessary formats and channels to support my business. I love the flexibility; it saves my team and me a lot of time.

**What do you dislike about Docomotion?**

Adding multi step signature would be of great value.

**What problems is Docomotion solving and how is that benefiting you?**

Automating document generation on the salesforce platform while applying the business logic I need.

  ### 30. The best generating document solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas D. | Chargé d’Affaires Grands Comptes, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

I've been working with Docomotion for 6 years and It's a very powerful, easy and flexible tool for generating documents through Salesforce. I can say our business success would not be the same without Docomotion !

**What do you dislike about Docomotion?**

We would like docmotion to develop an electronic signature solution as good as Docusign.

**What problems is Docomotion solving and how is that benefiting you?**

Generating contracts, we gain plenty of time thanks to the Docomotion solution.

  ### 31. Simple and useful solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ofir N. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Docomotion?**

An easy solution to generate dynamic forms. Signature process is also useful

**What do you dislike about Docomotion?**

Would appreciate more control over the forms to be less dependent on their support

**What problems is Docomotion solving and how is that benefiting you?**

Sending a formal form to users and have them signed, progress is tracked in SF

  ### 32. Using Docomotion as a Document Generator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gilad A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Docomotion?**

Great tool, great service, user friendly configuration and usage

**What do you dislike about Docomotion?**

There are no downsides to using docomotion. Missing functionality to support US ACORD documents

**What problems is Docomotion solving and how is that benefiting you?**

Managing one template for different variations of the same document instead of creating multiple template

  ### 33. LOVE this product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aviad W. | Release Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Docomotion?**

Very helpful and super easy to use.
Highly recommended!!

**What do you dislike about Docomotion?**

I'm not sure I can find anything significant to say about what not to like.

**What problems is Docomotion solving and how is that benefiting you?**

The problems that Docomotion solves include the inefficiency of traditional document creation processes, the lack of personalization in customer communication, and the difficulty of managing and updating large document sets. The benefits of using Docomotion include streamlined document creation, improved customer engagement through personalized communication, and reduced errors and compliance risks.

  ### 34. Good Product with very ease to develop/deploy  new reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mani k. | Senior Business Analyst and CRM Solution Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

Easy to customiize with very minimal knowledge and very good end user satisfication on reporting format

**What do you dislike about Docomotion?**

Nothing at the moment the product satisfies all our existing requirement

**What problems is Docomotion solving and how is that benefiting you?**

reporting templates for customer facing like Invoices, billing , service related entitites

  ### 35. Interesting product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Docomotion?**

It's rare to find a Windows desktop application to work with cloud-based data. The Sales team was great at finding the right plan and offering an excellent price for their product.

**What do you dislike about Docomotion?**

It takes way too many steps to do quick and easy tasks, such as adding conditions to fields; adding fields to the data model requires making the changes in Salesforce and then closing and reopening the desktop app which takes time. 
Can't display images without distorting them.

**What problems is Docomotion solving and how is that benefiting you?**

creating documents in Salesforce

  ### 36. Excellent integration with the salesforce system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tal C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Docomotion?**

The App Connects seamlessly to Salesforce objects and automation tools like process builder and flow. 
Building forms quickly and simply without the need for code knowledge.
Excellent support for any issue or question.

**What do you dislike about Docomotion?**

The support team works on improving execution times for generating a form.
Surely there will be a solution.

**What problems is Docomotion solving and how is that benefiting you?**

Building complex forms quickly and simply without the need for code knowledge

  ### 37. Docomotion is a great product !!! You can create complicate documents in a minute.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dimitris S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2023

**What do you like best about Docomotion?**

Programming inside a form. Makes the Document real dynamic and active. Its very usefull when create the same Document in several languages

**What do you dislike about Docomotion?**

Some times is a little bit slow when the form is very complicated

**What problems is Docomotion solving and how is that benefiting you?**

Create one form for creating Billings in many languages and currencies

  ### 38. Amazing platform, way better than competitors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio C. | Tech Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

Docomotion Salesforce integration is easy to use and the support is very good.

**What do you dislike about Docomotion?**

So far I haven't found any negative points of the tool.

**What problems is Docomotion solving and how is that benefiting you?**

Contract generation in our CLM process.

  ### 39. Docomotion has solved our letter generating issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Docomotion?**

Setup for basic use cases is very quick, and Docomotion has the ability to solve more complex tasks in an efficient manner.

**What do you dislike about Docomotion?**

There is a bit of a learning curve in understanding some of the syntax in more advanced calculations and text selections.

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion replaced and improved our prior student letter generation system. Letters are faster and MUCH simpler to generate now.

  ### 40. Best document generation solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tamir M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2023

**What do you like best about Docomotion?**

I highly recommend Docomotion to anyone looking for a user-friendly document generation solution

**What do you dislike about Docomotion?**

I Can't think about something to improve.

**What problems is Docomotion solving and how is that benefiting you?**

Forms design and the option to send batch of forms to a lot of customers in one click with the relevant data

  ### 41. Good document generator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Docomotion?**

It's relatively easy to use Docomotion to create document templates. Once the templates are created, users liked the docomotion's inteface to send/modify/generate the documents.

**What do you dislike about Docomotion?**

Nothing at the moment the product satisfies all our existing requirement

**What problems is Docomotion solving and how is that benefiting you?**

Salesforce's out-of-the-box solution for document generation didn't meet our requirements. Docomotion helps making these document look nicer. Also, it allows us to use information from various objects.

  ### 42. Great tool, customer service, professional services team, and support team are excellent!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olga K. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Docomotion?**

Docomotion is very powerful tool that generates different types of documents and interactive forms,  with the possibility to email and sign them up and update data back to Salesforce.
Easy to learn and implement.

**What do you dislike about Docomotion?**

Nothing, Docomotion satisfies all our requirements

**What problems is Docomotion solving and how is that benefiting you?**

The solution saves a lot of time and allows you to easily manage perfectly designed forms.

  ### 43. Flexible and poweful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shir G. | Manager, Customer Success, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Docomotion?**

Love the quote generation and contracts communication with our customer.
Works excellent - saves us a good amount of money

**What do you dislike about Docomotion?**

minor growing pains... but they are sorting that out quickly

**What problems is Docomotion solving and how is that benefiting you?**

Easily generate documents from SF

  ### 44. Awesome document generation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Docomotion?**

The ease of use and clarity is something that I really appreciated. Easy to navigate around and clear when it comes to how to use it. The functionalities of the tool met all my needs and I was able to perform all my tasks. The Salesforce integration works flawlessly and I was happy to find out the multitude of options available.

**What do you dislike about Docomotion?**

There is nothing I dislike. the tool fits perfectly to all my needs.

**What problems is Docomotion solving and how is that benefiting you?**

Doc generation and docs in Salesforce

  ### 45. Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tzur C. | Director of IT Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Docomotion?**

The tool has many features and is easy to implement and use. Customer success is awsome!

**What do you dislike about Docomotion?**

The service case is not always clear, mainly the email notification

**What problems is Docomotion solving and how is that benefiting you?**

Getting customer sign on agreement, sending certificate to clients

  ### 46. Great solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liron H. | Account Business Executive  , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2023

**What do you like best about Docomotion?**

Great solution with the simplicity of designing even very complex documents. Support team is very responsive.

**What do you dislike about Docomotion?**

Their updating new versions with newest features could come quicker time-wise.

**What problems is Docomotion solving and how is that benefiting you?**

It helps generating complex documents in a simple way. It saves the time.

  ### 47. Great tool for document generation and sending marketing emails!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harshdeep K. | Salesforce Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Docomotion?**

Great tool for document generation and sending marketing emails!

**What do you dislike about Docomotion?**

Currently, I don't dislike anything and Would say its a great tool!

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion focuses on document generation and processing marketing emails we can send customers!

  ### 48. Good ,but customisation is limited

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Docomotion?**

The use of code is very less all the steps and process are based on drag and drop pattern, and the best part in this is document signing , which is the best part in docomotion.

**What do you dislike about Docomotion?**

Customisation is upto limited level, In some scanerios docomotion is lacking due to their limited customization

**What problems is Docomotion solving and how is that benefiting you?**

In my case it is very helpful for the document signing, without the use of code I'm able to done that part.

  ### 49. flexible and economically interesting...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Docomotion?**

We have been using Docomotion with complete satisfaction for more than 6 years to generate all our quotes, contracts and communications with our customers. We had looked in case of to change for a big competitor and quickly understood that Docomotion was more flexible and economically interesting...

very flexible, allows to call all Salesforce fields.

**What do you dislike about Docomotion?**

Docomotion grown, ticket management is longer

**What problems is Docomotion solving and how is that benefiting you?**

Docomotion allows me to easily mass generate documents from Salesforce.

  ### 50. Documotion for Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt C. | Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about Docomotion?**

Easy of use and ease of implementation didn't need 3rd party.

**What do you dislike about Docomotion?**

Wasn't much I dislked about the product.

**Recommendations to others considering Docomotion:**

Have a look at what integrates with your current systems.

**What problems is Docomotion solving and how is that benefiting you?**

Invoicing on the go and compares with Docusign.


## Docomotion Discussions
  - [What is Docomotion used for?](https://www.g2.com/discussions/what-is-docomotion-used-for)

- [View Docomotion pricing details and edition comparison](https://www.g2.com/products/docomotion/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A35%3A47+-0500&secure%5Bsession_id%5D=dbb5b0f1-31b4-4242-8871-eb2301fdf346&secure%5Btoken%5D=4d03b3615c92450b4c791d603fab12dcbe4942cf8200d563d8ee71495a5068b6&format=llm_user)

## Docomotion Features
**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Delivery**
- Workflow
- Schedule
- Batch

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Agentic AI - Document Generation**
- Autonomous Task Execution

## Top Docomotion Alternatives
  - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) - 4.4/5.0 (834 reviews)
  - [DealHub](https://www.g2.com/products/dealhub/reviews) - 4.7/5.0 (833 reviews)
  - [S-Docs](https://www.g2.com/products/s-docs/reviews) - 4.7/5.0 (122 reviews)

