SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services. Key Features and Functionality: - No Registrat
Operatus offers "Rev Ops as a Service," a comprehensive solution designed to align sales, marketing, and customer success teams into a unified revenue operations unit. This service aims to drive sustainable, customer-centric revenue growth by optimizing workflows, enhancing lead quality, and delivering superior customer experiences. By partnering with Operatus, businesses can leverage expert insights, proven frameworks, and advanced technology solutions to unlock their full revenue potential wit
We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.
Campaign Manager is a customer experience orchestration tool that enables Adaptive Marketers to automate a consistently relevant adaptive customer experience by simultaneously utilizing the latest state of each customer relationship across multiple campaigns and channels.
Mint Service Desk is a next-generation of ITSM platforms. It can be used freely without any limitation in functionalities for up to 3 agents. Currently it's being distributed as On-Premise Solution. Main features: - Ticket types - Dynamic attributes which can be assigned to certain ticket types - Email Integration - Chat-based communication - Autoresponse - Response templates - Queues - Asset management - CMDB - Dynamic attributes assigned to asset categories - Relations (Asset <-> Ticket
Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.
Alchemer is a customer feedback management platform that helps organizations collect, analyze, and act on customer and employee insights at scale. Built for businesses of all sizes — from growing startups to global enterprises — Alchemer supports the full feedback lifecycle: from quick pulse surveys to sophisticated Voice of Customer (VoC) programs.
Screendesk empowers customer support team with async and sync video messaging. - Request screen recordings from your customers: instead of making users explain an issue via text or live call, give them the option to record their screens. Clear up confusion and resolve complex issues faster using async video messaging. - Send how-to videos to your customers: make it easy for customers to understand a product or concept using video to share information and demonstrate next steps. - Real-tim
OctopusPro is a simple and efficient way to run and grow your mobile service business, allowing you to manage your enquiries, quotes, bookings, invoices, payments, as well as your customers and staff all together in one revolutionary software, all safe and secure in the cloud! Enhance customer experience, increase productivity, create superior operational efficiency and ultimately, generate more revenue!
Sagepilot AI is an end-to-end customer experience automation platform that uses AI agents to support customer service, sales, customer success, marketing, and operations teams. The platform connects customer conversations, company knowledge, customer records, support workflows, and business systems in one workspace. This gives AI agents and human teams a shared view of the customer journey, from the first inquiry through purchase, onboarding, support, delivery, retention, and repeat business.
Ring Jenny helps small businesses answer calls when their team is busy, unavailable, or closed. The AI receptionist can answer common questions, collect caller details, book appointments, take messages, and transfer important calls to the right person. Businesses can keep their existing phone number and customise how calls are handled. It is designed for service businesses that want to miss fewer enquiries without hiring another full-time receptionist.
Parnidia AI Chatbot Neria is a multilingual chatbot for automating customer service and increase sales for e-commerce businesses, clinics, real estate and SaaS platforms. It operates 24/7, responds instantly in over 80 languages, and is trained on business-specific data to provide accurate answers. The chatbot captures leads, recommends products, tracks orders, integrates with websites, CMS, and warehouse systems. Test our AI chatbots for e-commerce: - https://homebynb.lt/ - https://
Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.
Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand loo
EZLynx® is the all-in-one platform independent insurance agencies trust to run smarter, faster, and more efficiently. With built-in tools for rating, policy management, automation, AI-powered insights, retention, and customer self-service, EZLynx brings everything agents need to manage the insurance lifecycle in one intuitive system. For over 20 years, agencies nationwide have relied on our innovation and support to grow their business with confidence.
IBM watsonx Orchestrate is an AI-powered platform designed to help businesses build, deploy, and manage AI assistants and agents that automate workflows and processes using generative AI. By seamlessly integrating with existing business systems and connecting to various AI models and automation tools, watsonx Orchestrate enables collaboration between AI assistants and agents within a unified experience. This leads to reduced manual work, faster decision-making, and enhanced operational efficienc
UENI provides small businesses with an easy, low-cost way to get online and get new customers. We don’t just build unique websites that businesses can be proud of — we’re there for each step of the journey, from choosing a logo provider to setting up a professional email address and curating a dynamic digital presence to get noticed on search engines.
muchbetter.ai is an AI-powered immersive coaching platform for sales and customer-facing teams. It helps reps and managers train with realistic scenarios, receive real-time feedback, and boost performance faster. Designed for onboarding, enablement and continuous training, it replicates real conversations and evaluates both sales skills and soft skills. Used in industries like tech, insurance, telecom and finance, it helps teams ramp up 30% faster.