Responsiveness, friendly nature, a true "we've got this" attitude Review collected by and hosted on G2.com.
It's always tough not to have someone in house, I wish I had 40 hours of Justin/Vincent time a week! :) Review collected by and hosted on G2.com.
The Operatus Team we worked with were exceptionallity talented, communicative and responsive. They worked seamlessly with our team to understand our processes, gave feedback where we needed to improve workflows, and helped us brainstorm creative and cost effective technical solutions. Special shoutout to Tiphany Gilbert who went above and beyond for us throughout this project and truly takes so much pride of ownership in her work. The whole team showed incredible work ethic and ingenutity and I'd be thrilled to work with them again. Review collected by and hosted on G2.com.
We ran into the usual iron triangle constraints with this project (time, scope and money), but worked with the team to arrive at the right compromises and pivoted quickly as we learned how to work together best. Review collected by and hosted on G2.com.
Operatus has a resource pool to pull from if you need specific assistance for your project. For example, we needed to deploy CPQ and they had a CPQ expert that they were able to pull in specifically for that project Review collected by and hosted on G2.com.
While we have some consistency with the people supporting our account, there is some higher level of turnover compared to hiring full-time resources so capturing knowledge is key to ensure continuity. Review collected by and hosted on G2.com.
This isn't our first time working with Operatus, and certainly won't be our last. While we've worked with many different system integrators and consultants, Operatus has continued to be one of the most reliable and diligent teams we've worekd with. Review collected by and hosted on G2.com.
There's not much that comes to mind here. Even during road blocks or challenges in projects, they always provide a white glove experience and bring the industry expertise needed for us to succeed. Review collected by and hosted on G2.com.
Our partners, Mitchell Ruybalid & Vincent Tobias, always come eager and ready to help us week to week with each initiative we want to take on. They consistently problem solve on both tactical and strategic levels, helping us to improve our process daily. The output of their work is always organized and clear. Review collected by and hosted on G2.com.
There are no downsides to working with Operatus. Review collected by and hosted on G2.com.
The Operatus team is very responsive and willing to take on any project. Review collected by and hosted on G2.com.
I don't feel that there are downsides. They were extremely helpful for any project we brought to them and took feedback really well. Review collected by and hosted on G2.com.
They've provided us with good recommendations on other tools to use that we didn't know about that help us with our business. Review collected by and hosted on G2.com.
We haven't really had any major issues working with them so far. Review collected by and hosted on G2.com.
Helpful, consultative approach. Friendly, honest staff. Review collected by and hosted on G2.com.
I am often looking for help to ensure revenue operations addresses the bigger picture – the higher order business objectives. It may be asking too much under the circumstances of a small engagement, but that has not been the strongest part of my engagement. Review collected by and hosted on G2.com.
Justin's proficiency, professionalism and dedication to Cuebiq's success Review collected by and hosted on G2.com.
The only thing that comes to mind, is for Cuebiq to have stronger visibility into how hours are spent throughout the quarter. Review collected by and hosted on G2.com.
What we like best about Operatus is that they have been nimble with our needs. As a company with an established sales process we had some very specific needs and requirements for the system. They were able to tailor their services to fit our needs. They were able to work with us by working backwards from our current process. This ensured that the implementation fit into our existing workflow. Review collected by and hosted on G2.com.
Our experience with Operatus has overall been a positive one. Like with the implementation of any major system, there is a bit of a learning curve. My recommendation for anyone considering the services is to be as clear as possible with them when discussing the goals/requirements for the implementation. Review collected by and hosted on G2.com.
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