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Open Intelligence

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15 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
1987

Profile Name

Star Rating

15
0
0
0
0

Open Intelligence Reviews

Review Filters
Profile Name
Star Rating
15
0
0
0
0
Verified User in Utilities
UU
Verified User in Utilities
11/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

Smartflex: Streamlining Utility Operations While Delivering Outstanding Customer Experiences

I really appreciate how Smartflex empowers utilities to deliver a more personalized and proactive service. Advanced analytics, flexible product management, and real-time customer insights help companies enhance engagement and respond quickly to market changes and customer needs.
Verified User in Utilities
UU
Verified User in Utilities
11/04/2025
Validated Reviewer
Review source: Organic

A Powerful All-in-One CIS/CRM Platform Driving Digital Transformation for Utilities

The best aspect of Smartflex is its modular and highly configurable architecture. It provides extensive automation, low-code tools, and smooth interoperability through modern APIs, which makes it efficient to deploy, scale, and adapt to evolving business and regulatory requirements.
Verified User in Utilities
UU
Verified User in Utilities
11/04/2025
Validated Reviewer
Verified Current User
Review source: G2 invite

A Unified Utility Platform That Optimizes Operations and Elevates Customer Experience

What I like best about Smartflex is its strong integration of billing, customer management, and field operations into a single platform. It enables utilities to streamline processes, reduce operational complexity, and accelerate time-to-value while maintaining a great customer experience.

About

Contact

HQ Location:
Coral Gables, Florida

Social

@OpenIntlco

Smartflex: All-in-one platform for Utility CX & Billing

Open Intelligence is a technology company that specializes in providing advanced software solutions and services for the utilities industry. Their offerings include comprehensive platforms designed to enhance operational efficiency, customer engagement, and process automation. With a focus on innovative technology, Open Intelligence helps utility providers streamline their operations and improve service delivery.

Details

Year Founded
1987