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HappySignals OY
28 reviews
- 1 profiles
- 2 categories
Average star rating
4.8
Serving customers since
2014
HappySignals OY Reviews
JB
Jordan B.
Account Manager at CTMS Service Management - Collaborating with IT Professionals to help identify opportunities for continual service improvement!Fantastic Experience Management tool backed with excellent and knowledgeable vendor support
Solution that helps ITSM tool gather and interpretate large amount of quality customer experience data. The data this tool gathers allows IT Teams to quickly identify positive and negative feedback from the end user, which really helps IT to prioritise key improvements.
ZM
Zoe Elena M.
Customer Success Manager at Business RadarHappySignals lives up to their values!
The platform is very intuitively to use and updates are regularly shared via newsletter. The HappySignals team is very responsive, helpful and happy!
Suggestions are welcomed and solutions are found together, it is clear that HappySignals values a good relationship with their customer base.
Additionally, HappySignals ensures to keep their knowledge base up to date and regularly updates helpful videos, podcasts, and other useful media.
BM
Bill M.
Thankfully not like the others..
The straightforward approach combined with a genuine interest in their customer's needs. Always supporting customers through the CX journey to ensure the customer has maximum benefit.
No sales pressure; it is a refreshing experience and engaging environment when working with the Happy Signals team; no promises, just a genuine need to understand where they can make a difference for their users.
The calm Finnish approach makes the work very engaging, relaxed yet productive.
An extremely knowledgeable team makes this a great experience.
More Smiles, time well spent.
About
What is HappySignals OY?
HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.
Details
Year Founded
2014
Website
happysignals.comHunting for software insights?
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