Having used the product for customer queries, this reviewer finds that conversations sound natural and the dashboard is easy to navigate. They note a lack of options to upload documents like PDFs for caller reference.
View Full ReviewRing Jenny Reviews (10)
Ring Jenny Reviews (10)
What do users say?

I expected the voice to be obviously artificial, but it is more natural than that. People can interrupt, clarify themselves and continue the conversation without needing to speak in a special way. The Australian option also suits our customer base, and the overall price is competitive. Review collected by and hosted on G2.com.
It misunderstood an unusual company name in one early call. Adding it to the business information helped. Review collected by and hosted on G2.com.

The screening is useful. Jenny can ask why someone is calling before deciding whether to transfer them, so I’m interrupted less often. It is much cheaper than having an admin person manually filter every call, and the caller still receives a polite response. Review collected by and hosted on G2.com.
There can be a short delay during the transfer. It hasn’t caused a dropped call, but it is noticeable. Review collected by and hosted on G2.com.

Ring Jenny is easy to set up, has a clean interface, and its AI receptionist handles calls professionally. It helps ensure no customer calls are missed while saving time and improving overall responsiveness. Review collected by and hosted on G2.com.
There isn't much to dislike, but I'd appreciate more customization options, broader integrations, and more detailed onboarding resources for advanced features. Review collected by and hosted on G2.com.
Ring Jenny costs far less than having someone permanently answering the phone, but callers still receive a proper response. It asks what they need, collects their details and sends me a summary that is usually clear enough to act on straight away. The voice also sounds more natural than most AI phone systems I tested. Review collected by and hosted on G2.com.
It took a few test calls to get the wording right. My first version sounded too formal, but it was easy enough to change. Review collected by and hosted on G2.com.
The main thing I like is that I didn’t have to change my existing number. I set up forwarding and Ring Jenny started covering the calls I couldn’t answer. It’s a fairly cheap way to make a small business feel more responsive without adding another person to the payroll. Review collected by and hosted on G2.com.
Call forwarding took me two attempts to configure properly. Once it was connected, I didn’t have any further issues. Review collected by and hosted on G2.com.
Ring Jenny answers every call even when I'm on-site with another customer. It works out what the caller needs, captures their details and sends me a summary within seconds. Most of the time I already know exactly how to respond before I call back. Review collected by and hosted on G2.com.
I had to add a few extra FAQs because some customers asked very specific questions about our services. Review collected by and hosted on G2.com.
We mainly use it outside normal business hours. For the cost, it has been useful because customers can still ask basic questions and leave a proper enquiry instead of hearing voicemail. The summaries are waiting for us in the morning. Review collected by and hosted on G2.com.
Nothing much. They dont have a live chatbot Review collected by and hosted on G2.com.
It is simple and quite affordable. Someone calls, Jenny finds out what the call is about, takes their details and sends everything through. I don’t need to listen to a recording unless the enquiry is unusual. Review collected by and hosted on G2.com.
The dashboard was a little slow to load one afternoon. Refreshing the page fixed it. Review collected by and hosted on G2.com.

The experience has improved a lot in terms of how the AI receptionist handles different calls Review collected by and hosted on G2.com.
Please keep on improving the AI responses Review collected by and hosted on G2.com.
Pricing
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