I use a variety of different features VWO offers.
A/B Testing, Split Testing, and MVT Testing are all available here. The platform is powerful enough to provide insights via heatmaps and reporting. I am definitely maximizing the number of goals to reporting that I can to have the highest accuracy when making changes to the website based on realtime data. It's easy to use for any run-of-the-mill experiment, but can be complex should you decide to run layers of tests with different requirements (scheduling, targeting urls, cookies, segmented audiences, etc).
This is great for just running 100% changes across pages when we don't need developer effort.
AAA across the board. Their CS team is responsive, fast, helpful, and they do everything in their power to help you accomplish your tasks. Although the platform is buggy at times, the CS team is quick to respond via live chat and email. Often, when user error comes into play, they do a thorough job of ensuring that complicated tests are setup correctly. This has saved me countless hours of trying to troubleshoot by the EoD and hoping to launch a test before long.
They've done a tremendous job responding to Covid-19 and helping business continue as usual. What does this mean? I think VWO has great leadership that truly care about how we do business and care about us who are in the weeds with the platform everyday, trying to make meaningful changes to our website. Review collected by and hosted on G2.com.