# Best Patch Management Software

  *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)*

   Patch management software are used to ensure that the components of a company’s software stack and IT infrastructure are up to date. These tools work by tracking updates of various software and middleware solutions. They then alert users of necessary updates or execute updates automatically. Companies seek out the [best patch management software](https://learn.g2.com/best-patch-management-software) to reduce an employee’s responsibility to update their applications and ensure known vulnerabilities are remediated.

To qualify for inclusion in the Patch Management software category, a product must:

- Maintain a database of software, middleware, and hardware updates
- Alert users of new updates or patch software automatically
- Inform administrators of endpoints and users utilizing out-of-date software





## Category Overview

**Total Products under this Category:** 87


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 20,800+ Authentic Reviews
- 87+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Patch Management Software At A Glance

- **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Highest Performer:** [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews)
- **Easiest to Use:** [Action1](https://www.g2.com/products/action1/reviews)
- **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
- **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews)


---

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---

## Top-Rated Products (Ranked by G2 Score)
### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 4,246

**User Satisfaction Scores:**

- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** https://www.ninjaone.com/
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne (3,572 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,121 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Owner
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 49% Mid-Market, 43% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (1558 reviews)
- Features (980 reviews)
- Remote Access (955 reviews)
- Automation (908 reviews)
- Customer Support (813 reviews)

**Cons:**

- Missing Features (792 reviews)
- Limited Features (450 reviews)
- Improvement Needed (424 reviews)
- Needs Improvement (409 reviews)
- Feature Issues (346 reviews)

### 2. [Action1](https://www.g2.com/products/action1/reviews)
  Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 1,012

**User Satisfaction Scores:**

- **Ease of Admin:** 9.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** https://www.action1.com/?refid=G2_company_website
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp (592 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/action1/ (109 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Manufacturing
  - **Company Size:** 55% Mid-Market, 37% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (375 reviews)
- Patch Management (330 reviews)
- Easy Setup (225 reviews)
- Software Deployment (212 reviews)
- Automation (205 reviews)

**Cons:**

- Missing Features (171 reviews)
- Remote Access Issues (111 reviews)
- Feature Limitations (84 reviews)
- Needs Improvement (72 reviews)
- Improvement Needed (71 reviews)

### 3. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews)
  ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,074

**User Satisfaction Scores:**

- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 64% Mid-Market, 24% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (471 reviews)
- Patch Management (407 reviews)
- Features (291 reviews)
- Software Deployment (283 reviews)
- Endpoint Management (247 reviews)

**Cons:**

- Missing Features (154 reviews)
- Feature Issues (119 reviews)
- Patching Issues (114 reviews)
- Complexity (111 reviews)
- Needs Improvement (103 reviews)

### 4. [TeamViewer](https://www.g2.com/products/teamviewer/reviews)
  TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3,778

**User Satisfaction Scores:**

- **Ease of Admin:** 8.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** https://www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer (48,113 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,719 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 42% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (515 reviews)
- Remote Access (426 reviews)
- Remote Control (341 reviews)
- Easy Access (277 reviews)
- Remote Work (276 reviews)

**Cons:**

- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)
- Expensive (138 reviews)
- Slow Performance (133 reviews)
- Remote Access Issues (120 reviews)

### 5. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 746

**User Satisfaction Scores:**

- **Ease of Admin:** 8.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,428 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, IT Technician
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 62% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (82 reviews)
- Automation (60 reviews)
- Features (51 reviews)
- Integrations (50 reviews)
- Remote Access (49 reviews)

**Cons:**

- Remote Access Issues (42 reviews)
- Slow Performance (25 reviews)
- Feature Issues (24 reviews)
- Missing Features (24 reviews)
- Needs Improvement (19 reviews)

### 6. [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews)
  Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 720

**User Satisfaction Scores:**

- **Ease of Admin:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Patch My PC](https://www.g2.com/sellers/patch-my-pc)
- **Company Website:** https://patchmypc.com/
- **Year Founded:** 2011
- **HQ Location:** Castle Rock, US
- **Twitter:** @PatchMyPC (8,179 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/patchmypc/ (162 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** System Administrator, Systems Administrator
  - **Top Industries:** Information Technology and Services, Higher Education
  - **Company Size:** 53% Enterprise, 44% Mid-Market


#### Pros & Cons

**Pros:**

- Patch Management (75 reviews)
- Customer Support (56 reviews)
- Ease of Use (41 reviews)
- Time-saving (36 reviews)
- Easy Deployment (35 reviews)

**Cons:**

- Missing Features (24 reviews)
- Needs Improvement (8 reviews)
- Insufficient Information (7 reviews)
- Lack of Cloud Support (7 reviews)
- Mac Support (6 reviews)

### 7. [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews)
  PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 400

**User Satisfaction Scores:**

- **Ease of Admin:** 9.4/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** https://www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal (989 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17961724/ (366 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Systems Administrator
  - **Top Industries:** Information Technology and Services, Primary/Secondary Education
  - **Company Size:** 55% Mid-Market, 14% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (231 reviews)
- Software Deployment (178 reviews)
- Easy Deployment (131 reviews)
- Easy Setup (128 reviews)
- Remote Access (118 reviews)

**Cons:**

- Missing Features (109 reviews)
- Improvement Needed (69 reviews)
- Limited Features (54 reviews)
- Remote Access Issues (35 reviews)
- Deployment Issues (32 reviews)

### 8. [Atera](https://www.g2.com/products/atera/reviews)
  The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing IT Autopilot by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. IT Autopilot doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,097

**User Satisfaction Scores:**

- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Atera](https://www.g2.com/sellers/atera)
- **Company Website:** https://www.atera.com
- **Year Founded:** 2011
- **HQ Location:** Tel Aviv
- **Twitter:** @AteraCloud (1,670 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/98739/ (404 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, IT Manager
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 58% Small-Business, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (594 reviews)
- Features (391 reviews)
- Automation (347 reviews)
- Efficiency (284 reviews)
- Remote Access (267 reviews)

**Cons:**

- Missing Features (269 reviews)
- Limited Features (199 reviews)
- Feature Issues (137 reviews)
- Improvement Needed (137 reviews)
- Needs Improvement (117 reviews)

### 9. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)
  Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 1,263

**User Satisfaction Scores:**

- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Company Website:** https://www.acronis.com/
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis (94,736 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,917 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Director
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 68% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (217 reviews)
- Backup Solutions (213 reviews)
- Backup Ease (169 reviews)
- Protection (159 reviews)
- Security (158 reviews)

**Cons:**

- Slow Performance (77 reviews)
- Expensive (65 reviews)
- Complexity (53 reviews)
- Poor Customer Support (50 reviews)
- Backup Issues (41 reviews)

### 10. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews)
  Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 944

**User Satisfaction Scores:**

- **Ease of Admin:** 8.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [ESET](https://www.g2.com/sellers/eset)
- **Company Website:** https://www.eset.com
- **Year Founded:** 1992
- **HQ Location:** Bratislava, Slovak Republic
- **Twitter:** @ESET (276,293 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Network Administrator
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 46% Mid-Market, 46% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (91 reviews)
- Protection (76 reviews)
- Reliability (67 reviews)
- Security (61 reviews)
- Centralized Management (57 reviews)

**Cons:**

- Learning Curve (31 reviews)
- Difficult Configuration (30 reviews)
- Not User-Friendly (24 reviews)
- Lack of Clarity (22 reviews)
- Difficult Navigation (20 reviews)

### 11. [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews)
  Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 369

**User Satisfaction Scores:**

- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Red Hat](https://www.g2.com/sellers/red-hat)
- **Year Founded:** 1993
- **HQ Location:** Raleigh, NC
- **Twitter:** @RedHat (300,137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3545/ (19,305 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 48% Enterprise, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Automation (56 reviews)
- Automation Efficiency (47 reviews)
- Ease of Use (41 reviews)
- Easy Integrations (37 reviews)
- Task Automation (37 reviews)

**Cons:**

- Learning Curve (16 reviews)
- Learning Difficulty (16 reviews)
- Complexity (15 reviews)
- Complex Setup (12 reviews)
- Automation Issues (10 reviews)

### 12. [Automox](https://www.g2.com/products/automox/reviews)
  Automox is the Autonomous Endpoint Management platform built for autonomous from day one. Policy-driven, human-controlled automation gives IT and security teams the speed, clarity, and control to reduce risk and move faster with confidence. Automox unifies automation, visibility, protection, adaptability, and speed in a single, cloud-native platform – enabling teams to automate up to 96% more patches, shorten remediation time, and operate securely at scale across Windows, macOS, and Linux devices.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 278

**User Satisfaction Scores:**

- **Ease of Admin:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Automox](https://www.g2.com/sellers/automox)
- **Company Website:** https://www.automox.com
- **Year Founded:** 2015
- **HQ Location:** Austin, TX
- **Twitter:** @Automox (886 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/7941257/ (210 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Systems Administrator, IT Manager
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 68% Mid-Market, 21% Enterprise


#### Pros & Cons

**Pros:**

- Patch Management (95 reviews)
- Automation (71 reviews)
- Ease of Use (64 reviews)
- Easy Deployment (37 reviews)
- Time-saving (33 reviews)

**Cons:**

- Access Issues (17 reviews)
- Needs Improvement (15 reviews)
- Poor Reporting (15 reviews)
- Slow Performance (14 reviews)
- Update Issues (14 reviews)

### 13. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews)
  Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 528

**User Satisfaction Scores:**

- **Ease of Admin:** 7.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [N-able](https://www.g2.com/sellers/n-able)
- **Company Website:** https://www.n-able.com
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Nable (15,883 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/n-able (2,224 employees on LinkedIn®)
- **Ownership:** NYSE: NABL

**Reviewer Demographics:**
  - **Who Uses This:** Director, Owner
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 60% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (188 reviews)
- Automation (116 reviews)
- Features (112 reviews)
- Remote Access (89 reviews)
- Monitoring (80 reviews)

**Cons:**

- Missing Features (87 reviews)
- Feature Issues (65 reviews)
- Needs Improvement (61 reviews)
- Learning Curve (47 reviews)
- Not User-Friendly (47 reviews)

### 14. [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews)
  Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop Remote Support features include: - On-demand quick support access to Windows, Mac, iOS, and Android - Unattended anytime access to Windows, Mac, Android and Linux computers in SOS+10 and Unlimited - High performance - Robust security - Screen sharing for collaboration - Remotely view iOS screens in real-time - File transfer - Remote reboot and reconnect - Endpoint Management Add-on: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively - SSO / SAML integration - Advanced service desk workflow - User and computer grouping - Session recording - In-session voice call - Antivirus (Bitdefender) Add-on - Custom branding - User management - Integration with PSA tools - ServiceNow integration - Chat - User management - Custom branding - Licensed per technician Get started with a free trial! https://www.splashtop.com/products/remote-support


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 245

**User Satisfaction Scores:**

- **Ease of Admin:** 9.4/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** https://www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop (5,215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1944335/ (344 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 59% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (56 reviews)
- Remote Access (47 reviews)
- Remote Support (29 reviews)
- Simple (25 reviews)
- Reliability (24 reviews)

**Cons:**

- Remote Access Issues (15 reviews)
- Missing Features (9 reviews)
- Access Issues (8 reviews)
- Connectivity Issues (8 reviews)
- Login Issues (7 reviews)

### 15. [Tanium](https://www.g2.com/products/tanium/reviews)
  The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 58

**User Satisfaction Scores:**

- **Ease of Admin:** 7.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Tanium](https://www.g2.com/sellers/tanium)
- **Company Website:** https://www.tanium.com/
- **Year Founded:** 2007
- **HQ Location:** Emeryville, CA
- **Twitter:** @Tanium (7,224 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2109024/ (2,294 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 48% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (7 reviews)
- Features (7 reviews)
- Reliability (4 reviews)
- Security (4 reviews)
- Visibility (4 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Complexity (3 reviews)
- Limited Features (3 reviews)
- Insufficient Information (2 reviews)
- Needs Improvement (2 reviews)

### 16. [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)
  Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the entire environment. Key features of Acronis Cyber Protect include: · Cyberthreat protection: Using artificial intelligence (AI) and machine learning (ML), proactively secures data, applications and systems, from advanced cyberattacks, including ransomware and other forms of malware. · Rapid Recovery: Reduced dependency on central IT support empowers users to initiate one-click recovery of distributed endpoints, including bare-metal recovery of physical workloads. · Reduced TCO: Broad, multigenerational OS support, enables vendor consolidation while ensuring comprehensive protection. · Simplified management: Centralized management includes local autonomy and seamless integration with existing third-party tools to provide a unified view of backup and recovery operations along with broad, multigenerational OS support. · Data sovereignty: With the use of Acronis’ extensive network of global data centers, users can ensure compliance and master regional data sovereignty laws, offering peace of mind and regulatory compliance. Acronis is majority-owned by EQT.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 657

**User Satisfaction Scores:**

- **Ease of Admin:** 8.4/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis (94,736 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,917 employees on LinkedIn®)
- **Ownership:** Acronis is majority-owned by EQT

**Reviewer Demographics:**
  - **Who Uses This:** Support Analyst, IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Small-Business, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Backup Solutions (10 reviews)
- Ease of Use (8 reviews)
- Features (8 reviews)
- Data Recovery (5 reviews)
- Security (5 reviews)

**Cons:**

- Expensive (6 reviews)
- Complexity (4 reviews)
- Difficult Learning (4 reviews)
- Poor Customer Support (4 reviews)
- Slow Performance (4 reviews)

### 17. [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews)
  ManageEngine Patch Manager Plus is a comprehensive, automated patch management solution designed to keep enterprise systems secure and up-to-date. It supports multiple operating systems, including Windows, macOS, and Linux, as well as over 850 third-party applications. By automating the entire patch management process—from detection and assessment to deployment and reporting—Patch Manager Plus helps organizations enhance system stability, ensure compliance, and protect against vulnerabilities. Key Features and Functionality: - Automated Patch Management: Streamlines the entire patching process by automating the detection, download, testing, approval, and deployment of patches. - Cross-Platform Support: Provides seamless patching capabilities for Windows, macOS, and Linux systems, ensuring comprehensive coverage across diverse IT environments. - Third-Party Application Patching: Manages and deploys patches for over 850 third-party applications, including popular software like Adobe, Java, and WinRAR. - Flexible Deployment Policies: Allows customization of patch deployment schedules and policies to align with organizational needs and minimize disruption. - Patch Testing and Approval: Enables the creation of test groups to assess patches before widespread deployment, reducing the risk of system issues. - Windows 10 Feature Update Deployment: Facilitates the deployment of the latest Windows 10 feature updates, ensuring systems remain current without compromising productivity. - Patch Compliance and Reporting: Offers real-time audits and comprehensive reports to monitor patch compliance and system health across the network. Primary Value and User Benefits: Patch Manager Plus addresses the critical need for timely and efficient patch management in today's complex IT environments. By automating the patching process across multiple operating systems and applications, it significantly reduces the manual effort required from IT administrators. This automation not only enhances operational efficiency but also strengthens security by promptly addressing vulnerabilities. Additionally, the solution's comprehensive reporting and compliance features ensure organizations meet industry standards and maintain a robust security posture.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 185

**User Satisfaction Scores:**

- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 61% Mid-Market, 21% Enterprise


#### Pros & Cons

**Pros:**

- Patch Management (11 reviews)
- Ease of Use (8 reviews)
- Patching Efficiency (8 reviews)
- Automation (7 reviews)
- Reliability (4 reviews)

**Cons:**

- Patching Issues (8 reviews)
- Missing Features (4 reviews)
- Access Issues (2 reviews)
- Insufficient Information (2 reviews)
- Limitations (2 reviews)

### 18. [Avast Small Business Cybersecurity Solutions](https://www.g2.com/products/avast-small-business-cybersecurity-solutions/reviews)
  Essential cyber protection and security control for your small business Avast Essential Business Security helps deliver device security for small businesses that want remote visibility and centrally controlled protection against viruses, phishing, ransomware, and advanced cyberattacks.  Avast Small Business Solutions deliver next-gen endpoint protection for business Windows PCs, Mac, and Windows servers that you can manage anywhere via a web browser. Our robust, easy-to-use security for devices and data is designed to keep small organizations and their employees safer online. Avast antivirus with multiple layers of security, online privacy, and remote-control features provides powerful cybersecurity controlled via a cloud-based management console.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 109

**User Satisfaction Scores:**

- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Gen Digital](https://www.g2.com/sellers/gen-digital)
- **Year Founded:** 2022
- **HQ Location:** Tempe, Arizona
- **Twitter:** @GenDigitalInc (4,485 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gendigitalinc (3,421 employees on LinkedIn®)
- **Ownership:** NASDAQ: GEN

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 42% Mid-Market, 39% Small-Business


#### Pros & Cons

**Pros:**

- Customization (2 reviews)
- Monitoring (2 reviews)
- Protection (2 reviews)
- Security (2 reviews)
- Accessibility (1 reviews)

**Cons:**

- Compatibility Issues (1 reviews)
- Complex Installation (1 reviews)
- Complexity (1 reviews)
- Complex Setup (1 reviews)
- Inadequate Protection (1 reviews)

### 19. [Pulseway](https://www.g2.com/products/pulseway/reviews)
  Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 119

**User Satisfaction Scores:**

- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [MMSoft Design](https://www.g2.com/sellers/mmsoft-design)
- **Year Founded:** 2011
- **HQ Location:** Dublin, Ireland
- **Twitter:** @pulsewayapp (6,084 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1987200/ (47 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Owner
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 52% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (14 reviews)
- Ease of Use (14 reviews)
- Features (13 reviews)
- Intuitive (9 reviews)
- Monitoring (9 reviews)

**Cons:**

- Feature Issues (6 reviews)
- Improvement Needed (6 reviews)
- Missing Features (6 reviews)
- Needs Improvement (6 reviews)
- Limited Features (4 reviews)

### 20. [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews)
  Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT environments are complex, distributed, and constantly changing—and traditional consoles often don’t provide the visibility or speed required to stay ahead. Right Click Tools closes those gaps. By bringing real-time insights, one-click actions, and scalable automation directly into the tools IT already uses, it enables teams to see issues clearly, fix them quickly, and move on with confidence. Right Click Tools is built for the IT professionals responsible for keeping endpoints healthy, secure, and compliant. This includes systems administrators who need to troubleshoot and remediate issues quickly; IT directors who are focused on reducing risk, improving efficiency, and maintaining compliance; and security leaders who require real-time visibility into vulnerabilities like missing encryption, policy drift, or privileged access. Whether an organization manages thousands of devices on-premises, across hybrid environments, or entirely in the cloud, Right Click Tools gives teams the control and consistency required to support a modern, distributed workforce. Core features include real-time visibility, bulk automation, and powerful remediation capabilities that dramatically streamline endpoint management. IT teams can instantly surface non compliant devices, check encryption and patch status, manage local admin rights, deploy software, or kill rogue processes—all without scripting or switching tools. Right Click Tools becomes even more powerful with its three specialized add on modules: the Patching module delivers advanced patch reporting and compliance enforcement; the Privileged Access module enables controlled elevation and temporary admin rights without compromising security; and the Insights module provides rich dashboards and analytics that highlight vulnerabilities, policy drift, and operational gaps. Together, these capabilities give organizations the unified control, speed, and intelligence they need to identify issues quickly and remediate them at scale. What sets Right Click Tools apart is its unique combination of speed, simplicity, and depth. It brings together capabilities that would otherwise require multiple disconnected tools—or deep PowerShell expertise—and makes them intuitive and accessible to IT teams of any skill level. Its tight integration with both ConfigMgr and Intune, including a browser extension for the Intune console and advanced automation via Recast Management Server, gives organizations a seamless experience across cloud and on-premises environments. Trusted by more than 60,000 IT professionals worldwide, Right Click Tools consistently reduces risk, improves compliance, and saves teams hundreds of hours annually. It’s the essential toolkit for organizations that want to manage endpoints smarter, faster, and more securely—no scripting required.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 45

**User Satisfaction Scores:**

- **Ease of Admin:** 9.4/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software)
- **Company Website:** https://www.recastsoftware.com
- **Year Founded:** 2015
- **HQ Location:** St. Louis Park
- **Twitter:** @RecastSoftware (2,096 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (170 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Information Technology and Services
  - **Company Size:** 78% Enterprise, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (12 reviews)
- Features (9 reviews)
- Automation (8 reviews)
- Customer Support (6 reviews)
- Useful (5 reviews)

**Cons:**

- Integration Issues (4 reviews)
- Access Restrictions (2 reviews)
- Implementation Issues (2 reviews)
- Access Issues (1 reviews)
- Authentication Issues (1 reviews)

### 21. [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)
  Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 310

**User Satisfaction Scores:**

- **Ease of Admin:** 7.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** https://www.kaseya.com/
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp (17,428 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, IT Director
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 52% Small-Business, 42% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (10 reviews)
- Automation (9 reviews)
- User Interface (9 reviews)
- Features (8 reviews)
- Intuitive (6 reviews)

**Cons:**

- Missing Features (5 reviews)
- Connectivity Issues (4 reviews)
- Remote Access Issues (4 reviews)
- Slow Performance (4 reviews)
- Connection Issues (3 reviews)

### 22. [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews)
  ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 63

**User Satisfaction Scores:**

- **Ease of Admin:** 7.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise)
- **Company Website:** https://www.connectwise.com/
- **Year Founded:** 1982
- **HQ Location:** Tampa, FL
- **Twitter:** @ConnectWise (14,932 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/48576/ (3,388 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 68% Small-Business, 26% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (26 reviews)
- Remote Access (12 reviews)
- Automation (9 reviews)
- All-in-One Solution (8 reviews)
- User Interface (8 reviews)

**Cons:**

- Missing Features (7 reviews)
- Poor Customer Support (7 reviews)
- Feature Issues (5 reviews)
- Integration Issues (5 reviews)
- Expensive (4 reviews)

### 23. [SUSE Multi-Linux Manager](https://www.g2.com/products/suse-multi-linux-manager/reviews)
  True open source infrastructure management solution designed to simplify and secure your entire mixed Linux environment — at the core, on the edge or in the cloud(s). Maintain infrastructure security & compliance at any scale — from 10 to 1 million clients — from a single console. Manual or inconsistent patch management is a leading cause of cyber-attacks. SUSE Manager helps to secure your entire mixed Linux environments – from automated patch management to centralized monitoring and management. Automate infrastructure security & compliance Secure your infrastructure with automated patch and configuration management including auto-remediation. Validate your system security against SCAP protocols and perform audit scans on client systems through openSCAP. Ensure system compliance with internal and external requirements. Centralized control and reporting at any scale Scale out your infrastructure and centralize reporting for up to 1 million Linux clients using SUSE Manager’s Hub architecture. Use Prometheus to monitor real-time data and Grafana for visual dashboards. Simplify and automate deployment with the new rearchitected proxy for resource constrained environments. Manage any Linux, anywhere One console to manage and monitor all of your Linux distros wherever thy are located. One-click automation for provisioning, patching, and configuration, which leads to faster, consistent and repeatable server employments. Easy, in-place migration for SUSE Solutions, including openSUSE to SLE, service pack migrations and major version upgrades.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 47

**User Satisfaction Scores:**

- **Ease of Admin:** 8.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [SUSE](https://www.g2.com/sellers/suse)
- **Company Website:** https://www.suse.com/
- **Year Founded:** 1992
- **HQ Location:** Nürnberg, DE
- **Twitter:** @SUSE (64,708 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1455/ (2,712 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 45% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (15 reviews)
- Automation (11 reviews)
- Patch Management (10 reviews)
- Monitoring (8 reviews)
- Reliability (7 reviews)

**Cons:**

- Missing Features (8 reviews)
- Learning Curve (7 reviews)
- Complex Setup (5 reviews)
- Learning Difficulty (5 reviews)
- Complexity (4 reviews)

### 24. [Splashtop Autonomous Endpoint Management](https://www.g2.com/products/splashtop-autonomous-endpoint-management/reviews)
  Splashtop Autonomous Endpoint Management (AEM) is an automation-led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop AEM enables IT to: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 63

**User Satisfaction Scores:**

- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)
- **Company Website:** https://www.splashtop.com
- **Year Founded:** 2006
- **HQ Location:** Cupertino, CA
- **Twitter:** @splashtop (5,215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1944335/ (344 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager
  - **Top Industries:** Information Technology and Services, Manufacturing
  - **Company Size:** 57% Mid-Market, 35% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Reliability (19 reviews)
- Remote Access (17 reviews)
- Security (14 reviews)
- Features (11 reviews)

**Cons:**

- Missing Features (12 reviews)
- Limited Features (6 reviews)
- Limitations (5 reviews)
- Needs Improvement (5 reviews)
- Remote Access Issues (4 reviews)

### 25. [Ivanti Neurons for Patch Management](https://www.g2.com/products/ivanti-neurons-for-patch-management/reviews)
  Ivanti Neurons for Patch Management provides actionable threat intelligence through VRR, patch reliability insight and device risk visibility that enables IT teams to prioritize and remediate the vulnerabilities that pose the most danger to their organization. You'll save time and avoid failed patch deployments with patch reliability insights from crowdsourced social sentiment data and anonymized patch deployment telemetry. Take advantage of SLA tracking and the Compliance Reporting Dashboard to take action on devices before they are out of compliance. When it's time to patch, autonomous Patch Configurations deployed to the Ivanti Neurons Agent on devices distribute thoroughly tested patches to thousands of machines in mere minutes. By leveraging Ivanti Neurons for Patch Management to increase the efficiency and effectiveness of patching efforts, your organization can better protect itself from data breaches, ransomware and other threats that stem from software vulnerabilities.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 21

**User Satisfaction Scores:**

- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Company Website:** https://www.ivanti.com/
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti (6,775 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (2,968 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 43% Mid-Market, 43% Small-Business




## Parent Category

[Vulnerability Management Software](https://www.g2.com/categories/vulnerability-management)



## Related Categories

- [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)
- [Remote Support Software](https://www.g2.com/categories/remote-support)
- [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)