--- title: ESET PROTECT Reviews meta\_title: 'ESET PROTECT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1003 reviews by the users' company size, role or industry to find out how ESET PROTECT works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1003 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

### ESET PROTECT Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **straightforward installation and setup** of ESET PROTECT, making it accessible for everyone. [(94 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581894&qs=pros-and-cons#reviews)

Users highly value the **robust ransomware protection** offered by ESET PROTECT for all endpoint devices. [(78 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583319&qs=pros-and-cons#reviews)

Users commend the **robust protection against ransomware** provided by ESET PROTECT across diverse platforms. [(71 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581187&qs=pros-and-cons#reviews)

Users value the **great security** of ESET PROTECT, which effectively protects systems without compromising performance. [(63 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581208&qs=pros-and-cons#reviews)

Users appreciate the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in monitoring all devices. [(58 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583159&qs=pros-and-cons#reviews)

Users find ESET PROTECT has a significant **learning curve** , slowing down the onboarding and usage process. [(32 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583926&qs=pros-and-cons#reviews)

Users find the **difficult configuration** of ESET PROTECT frustrating, as it complicates setup and maintenance processes. [(31 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1582035&qs=pros-and-cons#reviews)

Users find ESET PROTECT **not user-friendly** , citing excessive clicks required to access necessary data and customize dashboards. [(25 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581299&qs=pros-and-cons#reviews)

Users report a **lack of clarity** in ESET PROTECT’s policy management, hindering effective security monitoring and implementation. [(23 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1582237&qs=pros-and-cons#reviews)

Users find the **difficult navigation** of ESET PROTECT frustrating, hindering efficient implementation and increasing delays. [(20 mentions)](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583036&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ESET PROTECT

##### 1. Ease of Use

Users value the **straightforward installation and setup** of ESET PROTECT, making it accessible for everyone.
[
See 94 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581894&qs=pros-and-cons#reviews)

See Related User Reviews

NH

Natalie H.

Small-Business (50 or fewer emp.)

4.0/5

"Thorough Threat Scanning, Clear Reporting, and an Intuitive Cloud-Based Experience"

What do you like about ESET PROTECT?

What I like most about ESET PROTECT is how thoroughly it scans the entire system for vulnerabilities, which makes it much easier to understand what’s

ES

Elavarasan S.

Mid-Market (51-1000 emp.)

5.0/5

"Detects well though support is weak"

What do you like about ESET PROTECT?

It simply finds the nasty stuff. Since I implemented this solution we’ve had no significant ransomware attacks and this means it’s working properly wi

##### 2. Protection

Users highly value the **robust ransomware protection** offered by ESET PROTECT for all endpoint devices.
[
See 78 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583319&qs=pros-and-cons#reviews)

See Related User Reviews

JG

Joseph G.

Small-Business (50 or fewer emp.)

5.0/5

"Rock-Solid Protection for Our Construction 🦺 🏗️ Company’s Sensitive Data"

What do you like about ESET PROTECT?

Protecting my construction company sensitive data such as client info, financial data and project plans against cyber theft is what I like about ESET

NL

Nesty L.

Small-Business (50 or fewer emp.)

5.0/5

"ESET PROTECT: Remarkable for Data Protection and Endpoints Security Against Cyber Attacks 💻🔪"

What do you like about ESET PROTECT?

Endpoints (Laptops, Desktops and Mobiles) protection against ransomware is what I give KUDOS 🤩 ‘bout ESET PROTECT.

##### 3. Reliability

Users commend the **robust protection against ransomware** provided by ESET PROTECT across diverse platforms.
[
See 71 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581187&qs=pros-and-cons#reviews)

See Related User Reviews

NL

Nesty L.

Small-Business (50 or fewer emp.)

5.0/5

"ESET PROTECT: Remarkable for Data Protection and Endpoints Security Against Cyber Attacks 💻🔪"

What do you like about ESET PROTECT?

Endpoints (Laptops, Desktops and Mobiles) protection against ransomware is what I give KUDOS 🤩 ‘bout ESET PROTECT.

NH

Natalie H.

Small-Business (50 or fewer emp.)

4.0/5

"Thorough Threat Scanning, Clear Reporting, and an Intuitive Cloud-Based Experience"

What do you like about ESET PROTECT?

What I like most about ESET PROTECT is how thoroughly it scans the entire system for vulnerabilities, which makes it much easier to understand what’s

##### 4. Security

Users value the **great security** of ESET PROTECT, which effectively protects systems without compromising performance.
[
See 63 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581208&qs=pros-and-cons#reviews)

See Related User Reviews

JG

Joseph G.

Small-Business (50 or fewer emp.)

5.0/5

"Rock-Solid Protection for Our Construction 🦺 🏗️ Company’s Sensitive Data"

What do you like about ESET PROTECT?

Protecting my construction company sensitive data such as client info, financial data and project plans against cyber theft is what I like about ESET

NH

Natalie H.

Small-Business (50 or fewer emp.)

4.0/5

"Thorough Threat Scanning, Clear Reporting, and an Intuitive Cloud-Based Experience"

What do you like about ESET PROTECT?

What I like most about ESET PROTECT is how thoroughly it scans the entire system for vulnerabilities, which makes it much easier to understand what’s

##### 5. Centralized Management

Users appreciate the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in monitoring all devices.
[
See 58 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583159&qs=pros-and-cons#reviews)

See Related User Reviews

MP

Michael P.

Mid-Market (51-1000 emp.)

5.0/5

"ESET PROTECT: Network & Endpoints Threat Hunter that Automatically Remediate for 24.7.365"

What do you like about ESET PROTECT?

I have been using ESET PROTECT from September 2024 and ai have never failed to subscribe month-to-month. Monitoring and managing security across all

NH

Natalie H.

Small-Business (50 or fewer emp.)

4.0/5

"Thorough Threat Scanning, Clear Reporting, and an Intuitive Cloud-Based Experience"

What do you like about ESET PROTECT?

What I like most about ESET PROTECT is how thoroughly it scans the entire system for vulnerabilities, which makes it much easier to understand what’s

### 5 Cons or Disadvantages of ESET PROTECT

##### 1. Learning Curve

Users find ESET PROTECT has a significant **learning curve** , slowing down the onboarding and usage process.
[
See 32 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583926&qs=pros-and-cons#reviews)

See Related User Reviews

ES

Elavarasan S.

Mid-Market (51-1000 emp.)

5.0/5

"Detects well though support is weak"

What do you dislike about ESET PROTECT?

Support has taken a big step back in the last couple months. If I create an issue for excessive CPU usage on our Linux servers, I can go weeks without

ZM

Zane M.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Protection Tools with Responsive Support and an Intuitive Interface"

What do you dislike about ESET PROTECT?

The administrator interface could be improved, background data usage can sometimes cause a slight slowdown. I would also like to see improvements to t

##### 2. Difficult Configuration

Users find the **difficult configuration** of ESET PROTECT frustrating, as it complicates setup and maintenance processes.
[
See 31 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1582035&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

2.0/5

"Easy Setup, But False Positives and Hard Removal Make Management a Hassle"

What do you dislike about ESET PROTECT?

managing it has been a real hassle. I’ve run into a lot of false positives, and it’s also very hard to remove.

 ![Balkishan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balkishan N.")
BN

Balkishan N.

Mid-Market (51-1000 emp.)

4.5/5

"A Trusted Solution for Modern Cyber Threats"

What do you dislike about ESET PROTECT?

While ESET PROTECT offers excellent security features and user training, the user interface can feel a bit complex at times, especially for first-time

##### 3. Not User-Friendly

Users find ESET PROTECT **not user-friendly** , citing excessive clicks required to access necessary data and customize dashboards.
[
See 25 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1581299&qs=pros-and-cons#reviews)

See Related User Reviews

ES

Elavarasan S.

Mid-Market (51-1000 emp.)

5.0/5

"Detects well though support is weak"

What do you dislike about ESET PROTECT?

Support has taken a big step back in the last couple months. If I create an issue for excessive CPU usage on our Linux servers, I can go weeks without

FP

Furio P.

Mid-Market (51-1000 emp.)

5.0/5

"Next-Gen Security with Excellent Threat Visibility Across Endpoints"

What do you dislike about ESET PROTECT?

I think the coding could be improved, it's a slow process to get used to implementing it. The sensors have presented some issues, sometimes it can be

##### 4. Lack of Clarity

Users report a **lack of clarity** in ESET PROTECT’s policy management, hindering effective security monitoring and implementation.
[
See 23 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1582237&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Balkishan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balkishan N.")
BN

Balkishan N.

Mid-Market (51-1000 emp.)

4.5/5

"A Trusted Solution for Modern Cyber Threats"

What do you dislike about ESET PROTECT?

While ESET PROTECT offers excellent security features and user training, the user interface can feel a bit complex at times, especially for first-time

 ![Paulo J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulo J.")
PJ

Paulo J.

Mid-Market (51-1000 emp.)

5.0/5

"Blazing Fast and Comprehensive Solution"

What do you dislike about ESET PROTECT?

can be confusing with the exclusions of fake positives

##### 5. Difficult Navigation

Users find the **difficult navigation** of ESET PROTECT frustrating, hindering efficient implementation and increasing delays.
[
See 20 mentions
](https://www.g2.com/products/eset-protect/reviews?filters%5Bsentiment_snippet%5D=1583036&qs=pros-and-cons#reviews)

See Related User Reviews

FP

Furio P.

Mid-Market (51-1000 emp.)

5.0/5

"Next-Gen Security with Excellent Threat Visibility Across Endpoints"

What do you dislike about ESET PROTECT?

I think the coding could be improved, it's a slow process to get used to implementing it. The sensors have presented some issues, sometimes it can be

 ![Balkishan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balkishan N.")
BN

Balkishan N.

Mid-Market (51-1000 emp.)

4.5/5

"A Trusted Solution for Modern Cyber Threats"

What do you dislike about ESET PROTECT?

While ESET PROTECT offers excellent security features and user training, the user interface can feel a bit complex at times, especially for first-time

 ![Oscar Humberto G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar Humberto G.")
OG

Oscar Humberto G.

consultor Fortinet

Mid-Market (51-1000 emp.)

4/14/2026

"Centralized and Efficient Security Administration"

5/5

What do you like best about ESET PROTECT?

I like being able to manage all the endpoints centrally with ESET PROTECT, which allows me to see the status of the PCs and apply centralized policies. Additionally, it gives me a 360-degree view of the infrastructure and complete operational visibility, including the ability to identify outdated equipment. I found it very valuable how lightweight it is, as it especially benefits all the security management I perform. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

At first, I found it difficult to get used to the console. Having a guided configuration mode for tasks such as installing agents on new PCs, creating basic security policies, applying policies by group, understanding critical alerts, and generating executive reports would be useful. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

I use ESET PROTECT to centrally manage the security of many devices. It gives me visibility of the infrastructure, I can apply policies from a single place and see the status of the devices, which is valuable for managing 600 growing devices. Review collected by and hosted on G2.com.

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Response from Kristopher Jackson of ESET PROTECT

[Editedit](https://www.g2.com/survey_responses/eset-protect-review-12627499/official_response/edit)

Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to theteam.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

7/13/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated

JB

Jonathan B.

IT Director/CISO

Mid-Market (51-1000 emp.)

8/27/2024

"Great product placing ESET at the top of the list"

4/5

What do you like best about ESET PROTECT?

ESET Protect is relatively easy to deploy in your environment, especially if you leverage the Cloud platform.

Protect elevates all ESET features that were present in the Business product-serie and brings the missing visibility that was missing to make a complete EDR.

It requires a daily surveillance from your team to ensure a constant monitoring of your assets' health.

Protect integrates directly into the Cloud platform and pairs with the other ESET products, although it's important to mention that this is a separate component/service. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

We could have benefited from a better customer success program to be guided through the deployment.

I feel like the solution requires a lot of tune up to only show accurate data, but that's also part of a learning process for this type of product. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

Protect fills up the lack of EDR capability in the ESET Business Endpoint Security engine.

It brings a complete visibility of who does what, when and how with the ability to remmediate suspicious activity based on the existing 2000 detection models. Review collected by and hosted on G2.com.

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Response from Kristopher Jackson of ESET PROTECT

[Editedit](https://www.g2.com/survey_responses/eset-protect-review-10057911/official_response/edit)

Thank you for your detailed feedback and for choosing ESET PROTECT. We are delighted to hear that you find our product easy to deploy and that it enhances visibility and security within your environment. Your comments about the need for a better customer success program and the tuning required for accurate data are valuable to us. We are always looking to improve our services and ensure that our customers have the best experience possible. Thank you again for your input, and have a great day!

7/9/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

AK

Abdelkrim K.

IT Manager

Mid-Market (51-1000 emp.)

7/7/2026

"ESET PROTECT: Lightweight Security with High Standards"

4.5/5

What do you like best about ESET PROTECT?

I use ESET PROTECT to ensure our servers and computers are protected. I find it easy to use, which is important for everyday tasks. It offers a very high-security standard and has a good reputation among antivirus vendors. What I like most about ESET PROTECT is that it's light and very low on resource consumption. This keeps our systems running perfectly without slowing down, especially on our servers. It allows us to get the best out of our hardware without needing to invest in more expensive memory or new CPUs. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

I don't have much to complain about, but maybe if the loading splash screen could be removed, that would be nice. Also, the switch from the on-premise admin console to online gave me some work. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

ESET PROTECT is easy to use, has very high security standards, and is lightweight, keeping systems running without slowing down our servers. It helps us maximize hardware efficiency without needing costly upgrades. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Justin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin T.")
JT

Justin T.

IT System Administrator

Mid-Market (51-1000 emp.)

7/7/2026

"Centralized Endpoint Visibility and Strong Security in One Console"

4.5/5

What do you like best about ESET PROTECT?

What I like best about ESET PROTECT is the centralized management console. It gives IT clear visibility of all endpoints, detections, policies, and security status in one place. It also makes it easier to manage devices remotely, apply policies, monitor issues, and respond quickly to threats. The added features like Vulnerability & Patch Management and Microsoft 365 protection are also very useful because they help strengthen overall security without needing multiple separate tools. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

What I dislike about ESET PROTECT is that some features can be a bit complex to configure at first, especially when setting up policies, exclusions, patch management, and server protection. The console has many options, so it can take time to understand where everything is located and how each setting affects the devices. Reporting and alerts are helpful, but they may need some fine-tuning to avoid too many notifications or unnecessary noise. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

ESET PROTECT helps solve visibility, endpoint security, and vulnerability management issues by giving IT one central place to monitor devices, detections, policies, patches, and Microsoft 365 security. This benefits us by helping the IT team respond faster, reduce security risks, and manage protection more efficiently across the organization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Tristan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tristan P.")
TP

Tristan P.

IT Support Specialist

Mid-Market (51-1000 emp.)

7/7/2026

"ESET PROTECT: Intuitive, Lightweight Security with Powerful AI Threat Detection"

5/5

What do you like best about ESET PROTECT?

I’ve been using ESET PROTECT to manage our remote and hybrid Windows 11 fleet for patching, updates, and security, and it’s been a real game-changer. The console is clean and easy to navigate—I can quickly see what’s happening across all devices, track incidents, and apply policies without any hassle. Overall, it feels intuitive and responsive.

It also integrates smoothly with our existing tools and setup, which made the rollout straightforward alongside our domain and RMM tools. From a performance standpoint, it’s impressively lightweight; our machines run just as fast as before, with no noticeable slowdowns even during scans or updates. That’s especially important for users working over RDP and VPN.

Pricing feels fair compared to other solutions we considered, and the ROI is obvious: it saves us time on manual work while still delivering solid patch management and protection, without stretching the budget. Onboarding new devices is simple, and support has been helpful whenever we’ve needed assistance.

What stands out most are the smart AI features—they do a great job catching advanced threats, ransomware, and zero-days through cloud sandboxing and behavioral detection. It runs quietly in the background and gives me real peace of mind.

Overall, ESET PROTECT has been reliable, effective, and easy to live with day to day. I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The online console provides enough detail, but it doesn’t always make it easy to tell which user is currently signed in on the computer. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

Virus protection visibility is the biggest benefit for us. The product we transitioned from to ESET Protect wasn’t easy to navigate, and it was hard to see what was going on with users’ computers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ankit Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit Y.")
AY

Ankit Y.

Systems Engineer

Mid-Market (51-1000 emp.)

7/31/2026

"Lightweight, High-Security Protection That Keeps Systems Running Smoothly"

4/5

What do you like best about ESET PROTECT?

It offers excellent security without slowing down my computers or using too many system resources. The agent is very lightweight and doesn’t consume much, which helps everything keep running smoothly. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The management console feels cluttered and overly complex, and policy setup, configuration, and day-to-day administrative tasks are made unnecessarily tedious. The UI could be improved to be more user-friendly and easier to navigate. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

It helps me secure and manage the devices in my environment remotely through an admin console, rather than having to handle everything manually on each device and then losing track of what’s happening across all endpoints. From that console, I can review each device, see any threats, and verify which remediation actions were taken. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AZ

Andrew Z.

IT support

Mid-Market (51-1000 emp.)

7/7/2026

"Seamless enough you forget you have it on your machine."

4.5/5

What do you like best about ESET PROTECT?

Overall use is very painless. There is not a whole lot of overhead in terms of compute on the client device. Has compatibility with powershell scripts which can help with remediations. Interface is okay, there could be refinement in the web portal side.

As an IT professional it is nice to not need to always have an eye on it. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Sometimes the scripts do not work and support is not the most helpful.

The web portal does not to my knowledge has a way to auto sort devices into different sections. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

ESET Protect helps with a centralized end point security panel. It better than not having anything and more cost effective than windows defender in Entra/Azure.

Overall remediations from within the product is fast and efficient. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

DD

Dmitry D.

COO and Head of Engineering

Small-Business (50 or fewer emp.)

5/17/2026

"Clear, Centralized Console for Managing All Endpoints"

4.5/5

What do you like best about ESET PROTECT?

So the primary thing with me is that the management console provides a very clear view of what is occurring at all of your endpoints at once, and you do not have to dig around to find out. But, i am waiting an eternity for it to load, and i am just standing here thinking about how great it will be to simply pull up the dashboard on my phone, and see what is going on without making a huge ordeal However, ESET manages them both. Centralized console is where i spend most of my time, and it is laid out in a manner that makes sense for managing an entire fleet of devices. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Documentation is extremely extensive (to the point of being overwhelming) yes i appreciate that it exists; however when i am trying to figure out one specific thing, i will read three articles that do not quite answer my question. Petty complaint - noise level of alerts can get very high and tuning it down to only what is actually important takes a while to get corrected. On-boarding new devices does not always happen as fast as i would like, sometimes policies take a bit longer to apply and you are sitting there wondering if it was applied successfully. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

ESET protect handles this entirely within one place. Prior to using ESET protect we had gaps in visibility (some machines were not properly monitored) which we did not discover until after an incident occurred. Now i can see everything at once from the single dashboard and have actual visibility into what is occurring. Lastly having one agent across your environment instead of three separate tools fighting each other is good. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rodeny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodeny M.")
RM

Rodeny M.

IT Operation

Information Technology and Services

Mid-Market (51-1000 emp.)

5/6/2026

"Easy-to-Use, Silent Protection with Strong Reporting and Customization"

4.5/5

What do you like best about ESET PROTECT?

ESET how it allows me protect project data everything each easy to use easy runs silently without causing still giving happening console risks fastes slow traffic or system give me excatly support malware quietly background affecting performnace integration analyst. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

ESET has been helpful for me as an analyst, especially when it comes to reporting, and it also offers a good range of customizable options. The system runs smoothly, although the learning curve take some extra effort at the beginning. Once you get used to it, it becomes very precise and it feels like it could be adopted by more customers. It works and feels close to perfect in almost every aspect. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

ESET desgin is flexible and adapts well to my requirements, and it keeps me informed about malware outbreaks. It helps protect against malicious activity and highlights security issues, including suspicious financial reports. On top of that it’s supportes scure access through access control, which adds an extra layer of protection. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Dylan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan E.")
DE

Dylan E.

Information Security Officer

Mid-Market (51-1000 emp.)

5/5/2026

"Comprehensive Endpoint Security with Minor Licensing Challenges"

3.5/5

What do you like best about ESET PROTECT?

I like that the UI of the ESET PROTECT web portal is very easy to navigate. Everything is labeled logically, and I can reach things with just a few clicks. I also appreciate the ability to label devices in any way I want, making it straightforward to filter by department, Windows version, or device type. Most tasks I want to execute remotely, like updating ESET antivirus or shutting down a device, are available out of the box. It's also not difficult to create my own tasks. The easy navigation means it's never a chore to use, and the main dashboard makes it easy for our team to see current problems, saving us time and providing visibility. The custom labeling feature allows me to create reports and dashboards to share with others, focusing on what's important for them. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

For some reason they decided to decouple the endpoint management (ESET PROTECT) from user and license management. All three of them exist on a different domain and require you to separately log in. So I have had scenarios where there was a problem with my license, and I had to log in to the license manager, but to do that I first had to log in the user management to give myself permissions to view the license management. It was rather convoluted and, in my opinion, unnecessary. Furthermore, this decoupling I think is also the reason why sometimes new devices added to your system look like they have issues verifying the license; A newly added device sometimes doesn't want to activate its ESET licenses, because it takes a while for it to communicate with the license manager to sort it out. It's not a big issue, but it does mean that we generally install the software on the first day, and then configure it the next day to not run into these types of issues. Review collected by and hosted on G2.com.

What problems is ESET PROTECT solving and how is that benefiting you?

I use ESET PROTECT to ensure our devices are secure and compliant with policies. It solves visibility issues and saves time by allowing remote management, analysis, and troubleshooting of devices. The easy navigation saves us time, and custom labeling aids in efficient reporting. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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