# Patch My PC Reviews **Vendor:** Patch My PC **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 734 ## About Patch My PC Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable. ## Patch My PC Pros & Cons **What users like:** - Users value the **time-saving automation** of Patch My PC, enhancing software deployment and update efficiency significantly. (75 reviews) - Users commend the **knowledgeable and responsive customer support** of Patch My PC, enhancing their overall experience and satisfaction. (56 reviews) - Users value the **ease of use** of Patch My PC, significantly simplifying application management and update tracking. (41 reviews) - Users value the **time-saving** capabilities of Patch My PC, enhancing efficiency and reducing manual work significantly. (36 reviews) - Users highlight the **easy deployment** of Patch My PC, appreciating the smooth setup and extensive documentation available. (35 reviews) - Users find the **easy setup** of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly. (33 reviews) - Reliability (32 reviews) - Automation (28 reviews) - Patching (23 reviews) - Features (19 reviews) **What users dislike:** - Users are disappointed by the **missing features** in the cloud product compared to the on-prem solution. (24 reviews) - Users note that **user interface issues** and organization challenges with custom applications require significant improvements for better usability. (8 reviews) - Users experience **insufficient information** regarding training and problem reporting, complicating their use of Patch My PC. (7 reviews) - Users note the **insufficient cloud support** , lacking essential features that should be available to all plans. (7 reviews) - Users express frustration over **lack of Mac support** , which affects usability for Mac OS users. (6 reviews) - Update Issues (6 reviews) - Users report **access issues** due to manual downloads and separate account management, causing confusion and delays. (5 reviews) - Users face a steep **learning curve** that can lead to initial anxiety before successfully deploying the tool. (5 reviews) - Outdated Technology (4 reviews) - User Difficulty (4 reviews) ## Patch My PC Reviews ### 1. Best 3rd party patching product **Rating:** 5.0/5.0 stars **Reviewed by:** Jamal Nasir K. | Sr. Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Patch My PC?** Effortlessly integrates with SCCM, streamlining the patching process for numerous third-party applications without requiring additional configuration. The interface is intuitive and user-friendly, featuring pre-populated silent update packages that can be deployed alongside Windows updates. Customer support is exceptional—responsive and proactive in resolving any issues. I rely on it monthly to efficiently deliver third-party updates across our environment. **What do you dislike about Patch My PC?** I have been using for past 2 years and have not came across anything that I could say if I did not like about it. **What problems is Patch My PC solving and how is that benefiting you?** If I didn’t have this tool, manually tracking and updating third-party software would be incredibly time-consuming **Official Response from Caitlan Nguyen:** > Thanks for the awesome review, Jamal! We’re thrilled to hear that Patch My PC has made third-party patching easier and more efficient for your team. Since you’ve been using Patch My PC for a couple of years, we really appreciate your long-term trust and partnership. If there are ever specific apps or features you’d like to see added, we’d love for you to share them on our Ideas & Feedback page. Thanks again for the kind words! ### 2. Patch My PC Review: Simplifying Third-Party App Management in the Enterprise **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun S. | IT System Administrator, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Patch My PC?** The biggest win is how effortlessly it integrates with Microsoft Intune to automate third-party application updates. The catalog is extensive, and the ability to silently deploy and update apps without user disruption has saved us a ton of time. I also really value the level of customization — things like pre/post-scripts, custom install options, and the ability to exclude specific apps from auto-updates make it highly flexible for different environments. Plus, the support team is responsive and proactive, which really sets them apart. **What do you dislike about Patch My PC?** While the new SaaS platform is a great step forward — especially for cloud-native environments — it still lacks some of the key features available in the on-prem Publisher app. As a result, I often find myself jumping between both platforms to get the full picture, which adds unnecessary overhead. The biggest gap for me is the lack of detailed reporting in the SaaS console, and I'd also love to see bulk edit capabilities for deployments to save time when managing large app lists. These are quality-of-life features that would really elevate the platform. **What problems is Patch My PC solving and how is that benefiting you?** We use Patch My PC to automate third-party application updates and ensure our environment stays patched and vulnerability-free. It helps maintain compliance with security standards and significantly reduces manual effort in keeping apps up to date across our fleet. **Official Response from Justin Chalfant:** > Thanks for the great review, Shaun. Really glad to hear the Intune integration, silent deployments, and customization options have been a win for your team. That level of flexibility and time savings is exactly what we’re aiming to deliver. You’re absolutely right about the cloud platform still catching up to the Publisher in a few areas. Reporting is one of our top priorities, and we’ve already launched a private preview for Advanced Insights in Intune. You can follow progress or vote here to stay in the loop: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450 We also hear you on bulk edit capabilities and other quality-of-life improvements. These are on our radar, and feedback like yours helps us prioritize what will make the biggest impact for enterprise customers. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 3. Great onboarding and great product **Rating:** 5.0/5.0 stars **Reviewed by:** JJ B. | SENIOR IDENTITY MANAGEMENT ADMINISTRATOR, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Patch My PC?** Patch my PC is a great addon to Microsoft SCCM and Intune. I am currently only using it for Advanced Insights and third-party patching with SCCM. Advanced insights are great to get additional details on device warranty, battery and disk health, and browser plugins. PMPC has a large library of third-party products it patches, and their integration is simple and just works. As an IT Admin I am looking for products that work and have little overhead for everyday maintenance. PMPC solves my problem with third party patching and doesn't require any additional overhead. Their software integrated greatly with SCCM and its infrastructure to roll out patches. You can simply create ADRs and deploy exactly how you deploy Windows updates. Additionally, their solution is more cost effective over other providers. **What do you dislike about Patch My PC?** I am a new customer and so far I haven't found a dislike. Their customer care program and engineering teams are great to work with. Something I would like to see would be additional consulting opportunities for products SCCM. I migrated our current SCCM infrastructure to an updated SCCM environment to get it current on software and OS versions. It would have been nice if Patch My PC had pro-services for that. However, it is hard to fault someone for services they do not offer. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC solves our need to patch third party applications. They have a vast library of applications they patch. Their integration with Microsoft SCCM makes it simple to patch third party applications. **Official Response from Justin Chalfant:** > Thanks for the thoughtful review, JJ. It’s great to hear Advanced Insights and third-party patching with SCCM are working well for you. We designed Patch My PC to stay out of your way and just work, so it’s awesome to hear that’s been your experience so far. Appreciate the suggestion on offering professional services around SCCM infrastructure. That’s not something we offer today, but it’s helpful to know that kind of support would be valuable. We’ll definitely keep that in mind as we think about how to provide even more value to teams like yours. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 4. Automatic Features Impress, But Training Resources Lacking **Rating:** 4.5/5.0 stars **Reviewed by:** Esther L. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Patch My PC?** The authomatic becaus you don´t need to study what is the last version of each app **What do you dislike about Patch My PC?** Lack of trainning before the first use. When you find a problem is not easy to solve without help **What problems is Patch My PC solving and how is that benefiting you?** The update of some APPS. I have mor time for other issues **Official Response from Caitlan Nguyen:** > Thanks for sharing your feedback! We’re glad to hear Patch My PC has helped free up your time by automating app updates. We really appreciate your note about training. We’re always looking for ways to make getting started easier. In the meantime, we have a full onboarding guide and short video tutorials here: https://docs.patchmypc.com/ that walk through common setup questions and troubleshooting steps. Also, please don't hesitate to schedule a call with our support team to help you with anything you need. Thanks again for taking the time to leave a review and for being a Patch My PC customer! ### 5. Automated some of the more painful tasks of our Intune System **Rating:** 5.0/5.0 stars **Reviewed by:** Mick M. | IT Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Patch My PC?** Creating and deploying apps is now a breeze for our small IT Team. Most of the apps we use are already pre-packaged and the self updating of apps like Chrome make management and security much easier. Packaging new apps with scripts or additional file requirements is incredibly easy on the web interface! **What do you dislike about Patch My PC?** System is running great for us, only addition requested was to be able to deploy the same app in different languages from the web interface (We have several European offices). Support explained this is in the works and we can currently carry this out from the Client app but would like to see this in the Web interface. Otherwise PMPC is a fantastic tool! **What problems is Patch My PC solving and how is that benefiting you?** Automating tasks such as self updating of apps like Google Chrome and Adobe Acrobat which have frequent security updates has made our life much easier. The easy integration with our current Intune system and groups as well as visibility of what apps are installed in our environment really saves us a lot of time and hassle. **Official Response from Justin Chalfant:** > Thanks for the great review, Mick. It’s awesome to hear that Patch My PC has helped take some of the pain out of Intune app packaging and ongoing updates, especially for a smaller IT team. That kind of time savings and ease of use is exactly what we’re going for. Appreciate the feedback on multi-language app deployment. You're right. Support for deploying different languages from the cloud portal is something we’re actively working on. For now, using the Publisher client is the workaround, but we're aiming to bring that capability to the web interface soon to make things even easier. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 6. Effortless Setup and Stellar Support, Catalog Has Room to Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Patch My PC?** The simplicity an ease to setup and implement the solution. The customer support before purchase and technical guidance during the integration process is on point. **What do you dislike about Patch My PC?** We obviously would like to have the entire internet offered in the catalogue but we know it's impossible. The current catalog in place is a good starting point, so far nothing negative to say since we just started integrating the solution. **What problems is Patch My PC solving and how is that benefiting you?** Reducing the number of versions installed of different products, help us standardise the installed applications **Official Response from Caitlan Nguyen:** > Thanks for taking the time to leave a review! We’re glad to hear the setup process was smooth and that our team was able to provide helpful guidance during your integration. Appreciate your feedback on our catalog. For any app requests, feel free to add or vote for specific apps through our UserVoice: https://ideas.patchmypc.com, and our team reviews and prioritizes as best as we can! Thanks again for your kind words and for choosing Patch My PC! ### 7. Patch my PC - How to make life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Zackarias . | system technician, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Patch My PC?** It was incredibly easy to set up and some of the best and easiest documentation of any software I've tried of this size. Everything from installing to setting up ADR and deployment in SCCM is very smooth. Very positive vibes and helpful people from PMPC helping out when needed. **What do you dislike about Patch My PC?** The scan function to see what systems and programs our environment have installed would have been amazing if it also showed systems / programs installed that isn't already part of PMPC. **What problems is Patch My PC solving and how is that benefiting you?** CVE-flags, patch management and helping us identify same software with different versions or builds so we can send out reinstallation packages so everyones using the same version and build of a program (like x64 instead of some using x32). **Official Response from Justin Chalfant:** > Hi Zackarias, We’re thrilled to hear that Patch My PC has made life easier for you and that the setup and documentation stood out. We work hard to make onboarding smooth and are glad you’ve had a positive experience with our support team too. Your feedback about the scan function is super helpful. Expanding visibility into all installed apps, even those outside our catalog, is a great idea. We recommend voting on this feature or submitting it at https://ideas.patchmypc.com so we can track interest. In the meantime, our custom apps feature allows you to add and manage apps not yet in our public catalog. You can learn more at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Thanks again for sharing how we’re helping with CVE flags and standardizing software versions. That’s exactly the kind of impact we aim for. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 8. PMC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Patch My PC?** The ability to push out updates easily and how it integrates seamlessly with intune too. **What do you dislike about Patch My PC?** I wish there was a way to create different version of packages, with different commands/flags. **Recommendations to others considering Patch My PC:** Buy it! Don't go with manage engine lol. **What problems is Patch My PC solving and how is that benefiting you?** Updating out of date applications both installed on end user's machines, and applications installed on new machines via OSD. **Official Response from Justin Chalfant:** > Thanks for the positive feedback here, our team really appreciates it! We've definitely heard this feedback before regarding having the ability to remotely access the publisher and it is on our radar. Stay tuned, and thanks again! ### 9. Patch My PC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Patch My PC?** We signed up for the Enterprise Plus for the integration with Intune. It has been one of the easiest deployments that I have done. I was able to set it up my self and get it start in about 5 minutes. Once my apps were populated in the portal I was able to start deploying updates within minutes. I was able to significant reduce our Global Risk score in nucleus by deploying 3rd patches that our MSP was struggling to get updated. I would highly recommend this product to anyone who needs a simple 3rd party patch solution. **What do you dislike about Patch My PC?** I would like the reporting to be better in Patch my Pc. I would like to see the succee and failures in the Patch My Pc portal without having to go to Intune. On the Discovery tab it will show the number of clients that need the update but not show me the client names. **What problems is Patch My PC solving and how is that benefiting you?** Patch my PC was able to help us increase our ability to do 3rd party Patching. I had also requested an app be added to there catalog and it was done within days of me putting in the request. **Official Response from Justin Chalfant:** > Thanks so much for sharing your experience. Love hearing how quickly you were able to get up and running and the immediate impact it had on your risk score in Nucleus. That’s exactly the kind of result we aim for. On the reporting front, we’re actively working on bringing our Advanced Insights product to Intune. It currently only works with ConfigMgr, but we’re pushing to bring similar reporting into the cloud. You can follow the progress and get updates by voting for the feature here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450. Also, huge shoutout to you for submitting an app request and seeing it added quickly. We’re glad we could make that happen. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 10. Keeps Devices Up To Date and Improves Overall Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Patch My PC?** It keeps my devices up-to-date. And replaces the need for SCCM to keep software updated. **What do you dislike about Patch My PC?** I wish it would do microsoft updates, and I wouldn't worry about them. **What problems is Patch My PC solving and how is that benefiting you?** Keeping applications up-to-date, which is like having an assistant. **Official Response from Caitlan Nguyen:** > Thanks for the review! We’re glad to hear Patch My PC is helping keep your devices secure and up to date while simplifying application management for your team. We appreciate the feedback around Microsoft updates as well. While our focus is third-party patching, we’re always listening to customer suggestions. If you’d like, feel free to share or vote on ideas here: https://ideas.patchmypc.com. Thanks again for being a Patch My PC customer! ### 11. Best Way to Automate 3rd Party Software Packaging and Updating **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Lead Software Packager, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Patch My PC?** Their solution offers automatic publishing (we find running daily is fine for most cases) of 3rd party (aka Non-Microsoft) software releases for Intune and SCCM/MECM deployment; note that MS Software like Visual C++ runtimes, etc. are also included though. It is extensible to where you can also include your own customizations, and these customizations are carried forward each time as new releases get published. We are all being asked to do more with less, and as a small team it has been great to offload some of the more frequent and tedious updates to PatchMyPC. Their support is timely, and they offer environment reviews and assistance getting everything set up and integrated into your software distribution system. **What do you dislike about Patch My PC?** The publisher only syncs daily (though you can increase this using the scheduler). Some applications where downloads are gated or behind a paywall (Oracle Java, VPN solutions for example) require manual download. **What problems is Patch My PC solving and how is that benefiting you?** Automate publishing of frequently updated applications - reducing tedium and user error **Official Response from Justin Chalfant:** > Thanks for the thoughtful review, Ryan. It’s great to hear Patch My PC has helped your team save time and reduce the manual work around frequent updates. That’s exactly the kind of impact we’re aiming for, especially for lean teams being asked to do more with less. Appreciate the note on sync frequency and gated downloads. You’re right. While daily syncs work well for most, the built-in scheduler can be adjusted to fit more specific needs. And for apps behind paywalls or login restrictions, we’re always happy to help guide setup through support or documentation where possible. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 12. Patch My PC Keeps Things Humming **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan V. | Microsoft SharePoint Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Patch My PC?** Patch My PC is a great product at a good price. It saves me time by automatically handling software updates, and this lets me sleep better at night knowing that Chrome is constantly up-to-date. Customer service is helpful. I have no complaints there. **What do you dislike about Patch My PC?** The desktop version is a little clunky, but that doesn't bother me as I like the old school feel. However, it seems that they're working on a web version which might be a bit easier to use. I do wish that Patch My PC had more features. It'd be killer if the software also handled Windows Updates and even got into endpoint management. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC makes it simple to keep the software we deploy patched and updated. It takes human error--me--out of the equation. :) **Official Response from Justin Chalfant:** > Thanks for the review, Ryan. Love hearing that Patch My PC has helped simplify updates and given you peace of mind around staying secure. That’s exactly what we’re aiming for. Appreciate the feedback on the desktop UI and your interest in broader functionality. You're right that the new cloud platform is a more modern experience, and it's something we're actively building on. While our focus today is on app management, feedback like yours helps us think big about what else we could bring into the platform in the future. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 13. App deployments have never been easier and less time consuming than they are with Patch My PC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Patch My PC?** The catalogue of apps available with Patch My PC is incredible handling most general apps our company uses. Adding custom apps with a silent install parameters is also extremely intuitive which speeds up the available apps in our Company Portal and Intune. The PowerShell App Deployment Toolkit also helps with one-off applications making it easier to add miscellaneous apps without needing to test for every single available error code and templates deployments for more troublesome apps. Customer Support is speedy where we get support faster than our MSP would assist in the past. **What do you dislike about Patch My PC?** I really wish Patch My PC allowed for non-silent installations. Yes, the PowerShell App Deployment Toolkit is available and it works well but I wish I could just get an installer to run and allow the end user to go though the setup wizard of a given app through Patch My PC. I understand it is in development and hope to see it soon. **What problems is Patch My PC solving and how is that benefiting you?** App deployment by itself could be an entire person's job. Patch My PC makes it so we do not spend days working on packaging and testing different deployments before making them accessible company wide in Intune. Especially with how often some apps are updated, this makes creating new apps and maintaining current apps easier. **Official Response from Justin Chalfant:** > Thanks for the great review! Love hearing how Patch My PC is making your Intune deployments smoother and saving you serious time. It’s also awesome to hear you’re getting value from our custom apps feature and the PowerShell App Deployment Toolkit. About your note on non-silent installs – totally hear you. Just to clarify, are you thinking about a scenario where the end user would walk through the installer UI themselves? That’s not a common use case we see, since most orgs prefer silent installs to avoid user interaction or error, but we’d love to better understand your workflow if this is something you need. If you haven't yet, feel free to submit or vote on ideas like this at https://ideas.patchmypc.com so we can track interest and gather context. In the meantime, if there’s an app you need that we don’t have today, don’t forget you can add your own using our custom apps feature: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. And you can always see what’s new in the public catalog here: https://patchmypc.com/roadmap. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 14. Simplifies patching and application management - making Autopilot deployments / management a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Patch My PC?** Whats not to love about PatchMyPC? Its price-point is very attractive, especially for the value it delivers. The platform allows you to deploy many popular applications to Intune, which takes away the massive burden of application packaging and management for your Autopilot deployment. On top of that, you also get your third party patching under the same solution. The platform is very easy to implement, and every 'issue' or feature that I thought didnt exist, I was assured by the technical pre-sales staff, as well as sales staff that it does. I am happy to report that they were true to their word, and our deployment has done swimmingly. **What do you dislike about Patch My PC?** There are some things that I would consider 'Basic' that are missing from the cloud offering. That said, PMPC has a robust community forum where ideas can be suggested and voted on. This allows them to iterate quickly, and add new features that the user base requests. **What problems is Patch My PC solving and how is that benefiting you?** Third party patching for compliance, as well as custom installs, alongside the already huge catalog - this makes Autopilot deployments a breeze, letting you focus on the configuration and compliance profiles rather than application packaging. **Official Response from Justin Chalfant:** > Thanks so much for the awesome review. Love hearing how Patch My PC is making your Autopilot process smoother and saving you time on packaging and patching. You're right that there are a few things missing in the cloud version today compared to the Publisher, but we’re actively working to close those gaps. You can track our progress on feature parity here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher If there’s something specific you’d like to see added, feel free to suggest or vote at https://ideas.patchmypc.com Appreciate you calling out the ease of use and value. That’s what we aim for. Justin Chalfant, Founder and CEO ### 15. One year review **Rating:** 5.0/5.0 stars **Reviewed by:** Jon A. | Senior Desktop Engineer/Senior MECM/SCCM Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Patch My PC?** I like that new software products are being supported by this software which keeps our environment secure in the fast pace technology environment **What do you dislike about Patch My PC?** Would like a way to flag software that might have a dependency to another product for example Dbeaver updates needs the most current version of java **What problems is Patch My PC solving and how is that benefiting you?** it goes out to the vendors websites to pull the latest patches without having to do this manually and will patch based off the rules **Official Response from Natalie Diller:** > Thank you for your positive review and feedback on the console access. We're definitely considering it as we work on future improvements to our product. We're happy to hear it's working for you otherwise and that you've had a positive experience getting answers from our team! Thank you for choosing us; it means a lot to us. ### 16. Easy to setup, comprehensive feature set with lots more in development **Rating:** 5.0/5.0 stars **Reviewed by:** Gary M. | End User Services Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Patch My PC?** From the first contact with PMPC, to setting up the proof of concept, to going live with the system customer support has been second to none. This was so easy to integrate into our current End User management systems. We are migrating from SCCM to Intune cloud only devices, PMPC allows us to support both environments while we transition over. There's a wealth of documentation available on the site, accompanying YouTube videos and support readily available to answer any question you may have. PMPC was already easy to use, but the development of the cloud portal makes packaging applications so easy, a few clicks and your application is being created. We use PMPC daily for patching and application packaging. Customer voice allows you to submit new ideas or up vote features you want to see implemented. It's an incredible offering as is and it's only getting better! **What do you dislike about Patch My PC?** There's not much to dislike about PMPC, there isn't feature parity when using the cloud portal compared to the publisher, but this is being actively developed and will be the same over time. **What problems is Patch My PC solving and how is that benefiting you?** PMPC is helping to streamline the creation of application packages. Third party patch management allows us to keep on top of those applications being flagged as vulnerable from our security tools. **Official Response from Justin Chalfant:** > Thanks for the detailed and thoughtful review, Gary. Really glad to hear Patch My PC has made the transition from SCCM to Intune smoother and that the support, docs, and tooling have all helped along the way. You’re absolutely right on the cloud portal. While there’s still some feature parity work to do compared to the Publisher, we’re actively building toward that. You can track progress on what’s available and what’s in development here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Appreciate you highlighting how it fits into both your patching and packaging workflows. We’re excited to keep making it better. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 17. A Very Efficient , Easy to use and Cheap Solution For Third Party App Patching on Intune **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas B. | Sys Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Patch My PC?** nothing new -waiting on their cloud product to replace on premise intune connector! almost there **What do you dislike about Patch My PC?** come on cloud product! hurry up, we need you **What problems is Patch My PC solving and how is that benefiting you?** Neat third party app patching for any Intune joined devices. Also keeps all apps on the latest version on Comapny portal. no more tedious tasks of manually packaging apps too. **Official Response from Caitlan Nguyen:** > We're glad to hear that you find Patch My PC efficient, easy to use, and cost-effective for third-party app patching on Intune. We appreciate your feedback! ### 18. We have been using Patch My PC for about 3 plus years now and have meet our expectations 100% **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Patch My PC?** The cloud version is very easy to setup and use and we love the integration with the M365 environment **What do you dislike about Patch My PC?** none so far the product have meet our expectations **What problems is Patch My PC solving and how is that benefiting you?** Third-party application management and update **Official Response from Natalie Diller:** > Thank you for providing the positive feedback! Please don't hesitate to reach out if there's anything we can do to help you and your team. ### 19. Effortless to Use with Regular Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Patch My PC?** the ease of use and frequent product updates **What do you dislike about Patch My PC?** no Intune reports available, seperate costs **What problems is Patch My PC solving and how is that benefiting you?** Keeping up with patches has become much easier, and I save a significant amount of manual time that I used to spend on testing and packaging. **Official Response from Caitlan Nguyen:** > Thanks for taking the time to write us a review! We’re glad to hear Patch My PC has made day-to-day patching easier and that you’re finding the product simple to use with helpful, frequent updates. We appreciate your feedback on Intune reporting. This is something we're actively working on, and you can follow progress or share input on our UserVoice here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450 Thanks again for sharing your experience and for being a Patch My PC customer! ### 20. Such a huge product but so easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Darrell S. | Endpoint Principal, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Patch My PC?** The intune integration with Patch my pc and the ability to use either the app or directly from the web portal make this such an easy app to use. In the grand scheme of things we are a small user of the supported apps however the ability to get up and running on day 1 or the option to have guided setup meant we were up and running almost immediately. We already have a small subset of apps automatically deploying at each update such is our confidence in the way Patch My PC package the apps. We also know that if we have any issues their customer service team are there to support. **What do you dislike about Patch My PC?** Honestly at the moment i cant think of any negative's **What problems is Patch My PC solving and how is that benefiting you?** we have moved from another product that didn't provide the feature set we required. As a business we used the demo and trial to confirm this was the right product for us. We have seen savings almost from day 1 with the reduction in time I need to spend packaging apps within our tenent. **Official Response from Caitlan Nguyen:** > Thank you for your review! We're thrilled to hear that Patch My PC's Intune integration and ease of use have made such a positive impact for you. It’s great that you were able to get up and running so quickly and are already seeing time savings. Thanks for being a Patch My PC customer! ### 21. A Great Relief to Our Team for 3rd Party Patch Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Drake R. | Systems Administrator 1, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Patch My PC?** Their massive library of supported 3rd party softwares allows us to automate building of deployment packages and update packages for both on prem and cloud managed computers with ease. It is easy to implement and once set up requires very little regular interaction. Customer support has been great too. **What do you dislike about Patch My PC?** If using for software packaging and updates in Intune, it can take some getting used to updating group assignments within the publishing service instead of in Intune **What problems is Patch My PC solving and how is that benefiting you?** We used to spend excessive amounts of time building app packages to deploy and update softwares in SCCM and Intune but with Patch My PC's automation of these tasks, this timesink has been reduced to something that happens in the background while we focus on other projects. **Official Response from Justin Chalfant:** > Thanks for the review, Drake. Love hearing that Patch My PC has helped your team automate patching and packaging across both on-prem and cloud environments. That kind of time savings and low-touch experience is exactly what we’re going for. Great callout on the group assignments in Intune. It’s definitely a shift managing those from within our publishing service instead of directly in the Intune portal. We're working to make that experience even smoother over time, and feedback like this helps guide that work. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 22. Fantastic Solution: Simplifies App Packaging. **Rating:** 5.0/5.0 stars **Reviewed by:** VISWANATH S. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Patch My PC?** Efficient App Management: Reduced the number of apps needing packaging and updates monthly via SCCM and Intune. Enhanced Security: Integration with ADR minimizes vulnerabilities with less manual effort. Insightful Reporting: Patch My PC's advanced reporting tracks compliance percentages for deployments. **What do you dislike about Patch My PC?** Here are some limitations that could be addressed in future releases: Broader App Support: It would be beneficial if Patch My PC included more applications commonly used in law firms, such as Litera Products, iManage, Govern, and Cyberhaven... Enhanced Reporting for Intune: Adding advanced insights for Intune, including additional reports to track registry changes, warranty details, and app usage, would be a valuable enhancement. **What problems is Patch My PC solving and how is that benefiting you?** Reduced the number of apps needing packaging and updates monthly via SCCM and Intune. **Official Response from Justin Chalfant:** > Thank you for the detailed review, Viswanath. We're pumped to hear how Patch My PC is saving you time on app packaging and helping you stay secure with automated patching through SCCM and Intune. You mentioned two solid pieces of feedback. For the broader app support like Litera, iManage, and others, we’d love for you to submit or vote on those at https://ideas.patchmypc.com. That’s where we prioritize what gets added next. If you ever need to support those apps before they make it into the catalog, our custom apps feature might help in the meantime: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. And on reporting, completely agree that there's more we can do in Intune. We're actively working to bring Advanced Insights to Intune reporting. You can track and vote on progress here to get notified when updates are released: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450. Appreciate the detailed feedback. This is exactly the kind of context that helps us get better. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 23. no-brainer for every administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Patch My PC?** The system saves immensely. Be it time, money, or labor. Through appropriate automation and patch rings, errors can be detected more quickly and corresponding distributions can be paused within seconds. Additionally, extremely interesting is the reporting function, which I was already able to see in a live demo. Clear recommendation. **What do you dislike about Patch My PC?** There are some programs that should not be patched without further consideration, therefore I recommend keeping the circle of administrators in the system as small as possible. **What problems is Patch My PC solving and how is that benefiting you?** Packaging and especially testing takes a lot of time. Both are a breeze with PMPC. **Official Response from Caitlan Nguyen:** > Thanks for the great review! We’re thrilled to hear Patch My PC has saved your team time and effort through automation and patch rings. It’s also great to hear you’ve had a chance to see our reporting capabilities in action! Appreciate your feedback around light admin access. For more ideas and feedback, feel free to share them on our UserVoice page: https://ideas.patchmypc.com/ Thanks again! ### 24. Great onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua K. | Information Technology Support Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Patch My PC?** The interface could use some modernization and maybe a cloud offering so I don't have to have my own server **What do you dislike about Patch My PC?** A lot of products Great support Intune and sccm integration **What problems is Patch My PC solving and how is that benefiting you?** We use patch my pc to patch third party products with SCCM **Official Response from Natalie Diller:** > Thanks for the awesome feedback, Joshua! ### 25. Great experience with Patch My PC **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick F. | Senior System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Patch My PC?** Patch My PC has been very helpful in reducing the amount of time I have to use patching various parts of my systems. With how many awesome features it has, and how easy it is to set up and use, it makes my job that much simpler. Integrating it into my current environment was very simple and I use it on a weekly, if not daily, basis. If there was any issue with it, customer support has been there to help with quick responses. **What do you dislike about Patch My PC?** The only thing I dislike most about it would be that it can't patch every program I need. **What problems is Patch My PC solving and how is that benefiting you?** This is really helping me reduce the amount of time that I have to spend on patching duties. **Official Response from Justin Chalfant:** > Thanks for the great review, Patrick. It’s awesome to hear Patch My PC has helped simplify your patching workflow and free up your time. That kind of impact is exactly what we’re aiming for. Totally fair point on not being able to patch every app. We’re constantly expanding the catalog and also recently launched support for custom apps, which might help fill that gap if there are internal or less common apps you need to manage. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 26. Effortless Setup and Deployment Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Patch My PC?** simplicity to setup and start deploying apps **What do you dislike about Patch My PC?** online documentation is a little hard to follow or even search as the results are from all variants of the app and not specific to "cloud" which is my case. **What problems is Patch My PC solving and how is that benefiting you?** giving the end user access to install apps now that we have removed Admin rights from endpoints **Official Response from Caitlan Nguyen:** > Thanks for taking the time to leave us a review! We're happy to hear the setup was effortless and appreciate you sharing that feedback. If the document I've linked isn't a helpful resource, please feel free to reach out to our support team - they're always ready to help! Thanks again for being a Patch My PC customer! ### 27. Fantastic time saving software **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Digital Services Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Patch My PC?** Simple to use, very quick to setup! Has far more features than I need, and can integrate with our MDM solution at the click of a button. Don't have to check the software much at all as it just does what it needs, and should we have any issues then PMPC support has been absolutely amazing at helping us with anything we need. **What do you dislike about Patch My PC?** If I have to pick something, I guess the UI is outdated but that is a very very minor issue as I appreciate the simplicity. **What problems is Patch My PC solving and how is that benefiting you?** Out of date software on endpoints that don't check in very often. The organisation has to adhere to strict policies and PMPC makes it much easier to keep things up to date rather than having to reach out to individuals manually. **Official Response from Caitlan Nguyen:** > Thank you for your review! We're so happy to hear that Patch My PC has been a time-saver for your organization and that our support team has been helpful when needed. We appreciate your feedback on the UI and will keep that in mind as we continue improving the product. Thanks again for being a Patch My PC customer! ### 28. PatchMyPC Cloud On-boarding **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey G. | Information Technology Innovation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Patch My PC?** I recently implemented PatchMyPC Cloud with Intune in my org. It was extremely easy to get setup and working. During the POC we were able to setup multiple ThirdParty App upgrade deployments and solve many vulnerabilities by updating third party applications. Once the connection to Intune was made, we were up and running. Deploying apps from PatchMyPC catalog made this stress free. Susan with Customer support was an excellent resource in assisting Bottomline. Melissa from tech support is outstanding for supporting Bottomline while I was first learning to use the software. **What do you dislike about Patch My PC?** More Reporting functionallity please. The roadmap is a bit confusing. **What problems is Patch My PC solving and how is that benefiting you?** Security vulnerabilities get reported every day and PatchMyPc will help in keeping my third party apps up-to-date. Which fixes most vulernabilities. **Official Response from Caitlan Nguyen:** > We're glad to hear that Patch My PC Cloud made onboarding seamless and helped address security vulnerabilities quickly. It's great to know that Susan and Melissa provided excellent support along the way! We appreciate your feedback on reporting functionality and the roadmap—we’re always working on improvements. Thanks for choosing Patch My PC! ### 29. IT Endpoint Engineers best friend. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Patch My PC?** We started our partnership with PMP with the onprem version, hosted on a vm, from our initial engagement, to their high quality customer service, it was one of the easiest implementations we went over, they not only stick to what they needed to show us, but also, went the extra mile to teach us what best practices and little tricks we could do, to streamline our deployments. When the time to move to the Cloud arrived, once again, I was able to schedule time with their engineers and even though at the moment there's no automatic transfering of configuration between onprem to cloud, it was one of the easiest and intuitive tasks I had to do, I was able to complete the standing up and initial configuration of our cloud instance in a couple of days. I'm always impressed by the quality of product PMP deploys, having worked in this industry for many years, you can see this was developed by people that worked in the same line we do and understand our needs, without worrying on unnecesary features. **What do you dislike about Patch My PC?** At this moment, I believe I heard is in development already, but the automatic transfer of current apps in on prem to cloud would be a game changer. **What problems is Patch My PC solving and how is that benefiting you?** I can automates my mandatory apps installation and updates, but also the distinction comes here, on the detection of currently unmaged apps, give me visibility of what is being installed on my endpoints and keep them updated. **Official Response from Justin Chalfant:** > Thanks for the thoughtful and detailed review. It means a lot coming from someone who’s been deep in the industry and knows what a good product and support experience should feel like. We built this for teams like yours, and it’s awesome to hear the platform and our team have made your life easier. You’re right about the on-prem to cloud migration. We’re actively working on a migration feature to help move ConfigMgr apps to Intune more seamlessly. We should have more publicly available on that in the coming months. Appreciate the partnership and trust. Justin Chalfant, Founder and CEO ### 30. Major Time Save! Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Patch My PC?** I have love using Patch My PC, the product is great! I would highly recommend Patch My PC to anyone. It has saved me so much time allowing me not to have to manually package common apps. I recently got into their cloud solution and I am very impressed! It is a very clean and easy to use UI. Another great plus to the company is the people. I have interacted with the customer support on multiple occasions and they are always very quick to respond, friendly and helpful. **What do you dislike about Patch My PC?** I don't have any complaints really, only complaint would be I wish they had more apps and especially the full autodesk Installs, currently they only have the updates for Autodesk products. That being said even just having the updates is very helpful. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC is used to Patch many common apps used by the company always ensureing that they are up to date. **Official Response from Justin Chalfant:** > Really appreciate the kind words. It’s great to hear that both the product and the team have made a strong impression. Saving time on app packaging is exactly what we built this for, and we’re pumped the cloud solution is working well for you too. Totally hear you on Autodesk. We’d love to expand beyond just updates, and that feedback helps us keep pushing in that direction. You can track or vote on requests like that at https://ideas.patchmypc.com to help us prioritize. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 31. So much better than our previous solution, manages hundreds of apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Patch My PC?** It handles hundreds of apps, far more than our old solution. Many apps we never considered automating were just sitting their on the list waiting for us to check the box. There are also some nice bonus features like handling of desktop shortcuts, disabling auto-updates. It mostly runs on autopilot now that it's setup, though we still go in to add new apps when requested by a customer if they're available. It can also handle creating App installers, not just updates. **What do you dislike about Patch My PC?** The interface is a little old fashioned but fine. It's hard to complain considering what our old process was. **What problems is Patch My PC solving and how is that benefiting you?** Made a ton of manual work (deploying apps, and some manual patches) automated. **Official Response from Caitlan Nguyen:** > Thanks for the great review! We're glad to hear Patch My PC has helped you automate so much of your app management and that the broad catalog has added real value. That "autopilot” experience is what we aim for! We've noted your feedback about the interface. If you're not already using it, our cloud portal offers a more modern experience you might find helpful. Thanks again for being a valued Patch My PC customer! ### 32. Simplify Administrator Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Patch My PC?** It provide simple to use as administrative prospective however Support team are very much active. Who lead you to implement solution together **What do you dislike about Patch My PC?** Some of the software which is still not available in Patch my pc where we can create the custom app but update is another huddle which is not taking automatically. Hence that are need to be improve **What problems is Patch My PC solving and how is that benefiting you?** Patch My Pc I am using since long time to manage and deploy package in end user machine. Recently we managed to migrate to cloud version which is allowing multiple Admin to access seamlessly. **Official Response from Natalie Diller:** > Thank you for the positive feedback! We’re happy to hear that Patch My PC has simplified your admin tasks. It’s also great to know that moving to the cloud version has improved access for multiple admins. We appreciate your continued support and look forward to helping streamline your deployment process even further! ### 33. Effortless software updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Patch My PC?** What I really like about Patch My PC is how easy and fast it makes keeping our software up to date. The interface is simple, and with just one click we can update dozens of apps without having to visit individual websites. It saves us time and gives us peace of mind knowing everything is secure and current. **What do you dislike about Patch My PC?** One downside is that not every program is supported—some less common apps still need to be updated manually. But overall, it's a great tool that we use regularly. **What problems is Patch My PC solving and how is that benefiting you?** It helps us save time by automating software updates, reducing the risk from outdated programs. It gives a clear overview of what needs updating and minimizes manual errors. For teams, it also makes managing software across multiple devices much easier. **Official Response from Justin Chalfant:** > Thanks so much for the thoughtful review. We’re really happy to hear Patch My PC is making software updates easier and faster for your team. That one-click experience and time savings are exactly what we aim to deliver. For applications not currently in our catalog, you can use our custom apps feature to add them yourself. You can learn more at: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. If there are public apps you’d like us to support, you can vote for or request them at: https://ideas.patchmypc.com. That helps guide what we prioritize next. And if you want to see which new apps have been added recently, check out our public roadmap at: https://patchmypc.com/roadmap. Thanks again for using Patch My PC. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 34. With Patch My PC we are able to address vulnerabilities quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | IT Principle, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Patch My PC?** We like the ability to download an application that is not in the PMPC catalog and as a part of the synchronization, it will create the package for the one-off app we have downloaded. This allows us to cover all our bases with regard to addressing vulnerabilities. **What do you dislike about Patch My PC?** Only one user can be in the application at a time. Reporting is not built into the application and has to be setup manually. There is currently no reporting for the Intune deployments from PMPC. **What problems is Patch My PC solving and how is that benefiting you?** We are able to address vulnerabilities we find in software installed on our systems immediately. **Official Response from Justin Chalfant:** > Thanks for the review, Mark. Love hearing that custom apps are helping you quickly address vulnerabilities, even for those one-off scenarios outside the main catalog. That flexibility is a big part of what we’re aiming to deliver. You’re absolutely right about the single-user limitation in the Publisher. We know that can be frustrating in larger environments. There’s actually a UserVoice request here if you’d like to vote and get updates on progress: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-188. As for reporting, our Advanced Insights product is now in private preview for Intune. It’s something we’re actively expanding, and you can track the progress or vote here if you haven’t already: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 35. Great product for Intune software packaging and updating **Rating:** 5.0/5.0 stars **Reviewed by:** Roderik B. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Patch My PC?** Creating packages with Intune and updating packages can take a lot of time. With Patch My PC its super easy to do and saves a lot of time. Most of the applications we use are available in the catalog. And the pricing is good. **What do you dislike about Patch My PC?** No real dislikes. Maybe the need of a on-prem machine, but we are early users of the Cloud version of Patch My PC and that works great. **What problems is Patch My PC solving and how is that benefiting you?** Patch management and software updating in Intune is a real hassle. Patch My PC solves this problem. **Official Response from Justin Chalfant:** > Thanks for the review, Roderik. Awesome to hear Patch My PC has made software packaging and updating in Intune much easier and saved you time. That’s exactly what we set out to solve. Glad to hear you're already using the cloud version. We're continuing to invest heavily in it to remove the need for on-prem infrastructure entirely and make the experience even smoother. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 36. Very helpful and responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Patch My PC?** Its a very easy to use platform and syncs perfectly with Intune which is what we use for deployments. This gives us a user friendly UI and a great team of support. It was literally a 2 click setup. **What do you dislike about Patch My PC?** Honestly Ive had a great experience with PMPC. They have always responded quickly and has helped with detailed and complicated troubleshooting. Cant really say there's been any issues after using it for a few months. **What problems is Patch My PC solving and how is that benefiting you?** It makes creating deployments and patches so much easier than having to pre-package the apps for Intune and hoping that it works. Otherwise, you have to completely repackage the deployment and try again. Luckily this isnt the case with PMPC! You can easily update a package, change settings and deployment rings, etc. **Official Response from Justin Chalfant:** > Thanks for the great review. Love hearing that the Intune integration and simple setup made things easy right out of the gate. That’s exactly what we’re aiming for. Also glad our support team has been able to help with the deeper troubleshooting when needed. It's awesome to hear the product has taken the pain out of repackaging and made updates and deployment rings way more manageable. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 37. Very happy with PatchMyPC and ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Jerad A. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** I like that there are already a large list of software in the database that I can choose from to automatically update client PCs. Programs are categorized neatly and easy to find and check off to update our client PCs. Regular updates are checked based and a silent upgrade is available for MSI packages so it does not require user intervention. We can also specify if a reboot is needed to complete the patch. We did have a call with a customer support rep that walked us through how to use the program and showed us features that we were not yet aware of. They were very helpful in explaining best practices and what they would recommend for settings. I like this program because it is well automated and we do not need to go into the interface very often to make changes to make sure it is working. I like that it was easy to connect our client machines to PatchMyPC and the clients on our network were easy to manage without having error messages or intrusive pop-ups for the user. Automation is the best feature of this software. **What do you dislike about Patch My PC?** I have not had enough experience with PatchMyPC in regards to installing new packages or adding programs that are not already in the database. I would want to make sure that adding msi files works well but I cannot yet comment as all of the programs that we need to have monitored are in the database already. The only thing I can dislike is possibly a basic interface and that it may not be as modernized and pretty as other software, but that is a very minor issue. **What problems is Patch My PC solving and how is that benefiting you?** PatchMyPC auotmates the process of finding outdated applications and making sure they are updated with the latest install packages to prevent software vulnerabilities and user error. We can focus more of our time automating other parts of our network or providing better customer service to our users rather than spending tedious time updating applications manually. **Official Response from Caitlan Nguyen:** > Thank you for your thoughtful review! It’s great that automation and ease of use have been standout features for you, and we’re glad our support team was able to provide helpful guidance on best practices. We appreciate your feedback on the interface design, and we’ll keep this in mind as we continue to refine the product. Thanks again for being a Patch My PC customer and sharing your experience with us! ### 38. Patch my PC has made our software catalog simple to maintain and up to date **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** The software is very well polished. PMPC has thought of everything you may need to adjust settings wise and has an option for configuration. The supported software catalog out of the box was extensive which allows us to utilize PMPC for as many software packages as possible. Set up and use of the product is extremely easy and the agent (Kristee) that assisted with the onboarding truly knew the product, its features, and was able to answer any questions I had without hesitation. I could tell her support knowledge was top notch from the start. **What do you dislike about Patch My PC?** Its not so much a dislike as it pertains to the web SaaS portal and Im aware this was recently implemented. Having that little more fleshed out for adding custom applications will be great. My understanding is that is in the works. Once that is implemented I would really struggle to find anything I "dislike" and i use dislike extremely lightly. **What problems is Patch My PC solving and how is that benefiting you?** PMPC is solving the problem of how much time manually packaging software into intune takes as well as completely eliminating any manual management of upgrades for packages it manages. **Official Response from Caitlan Nguyen:** > Thank you for the great review! We're glad Patch My PC has simplified managing your software catalog and that our setup was smooth. It’s also wonderful to hear Kristee provided top-notch support! We appreciate your feedback on the web SaaS portal and look forward to enhancing custom app features soon. Thanks for being a Patch My PC customer! ### 39. Patch My PC has increased our efficiencies in getting applications updated. **Rating:** 4.5/5.0 stars **Reviewed by:** Craig J. | Senior Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** The thing I like best about Patch My PC is the ability to automatically push application updates out as soon as the sync runs, lessening the time it takes to resolve application vulnerabilities. Support has been great, very quick to respond to questions and provide opportunities to resolve some of the issues we've seen with setting configurations on the applications. **What do you dislike about Patch My PC?** There are a few issues with the UI that I can see some improvements. The ability to create custom applications is great, but the listing of the vendors for those applications are in the order they are created and not alphabetical, so it makes it a little difficult to locate them as our catalog of custom applications grows. **What problems is Patch My PC solving and how is that benefiting you?** Patch my PC was able to provide some automation in identifying and automatically create the application packages that get deployed out to our workstations, cutting down the time it took to prepare the updates ourselves either directly in Configuration Manager, Intune, or with PS App Deploy Toolkit. It has also decreased the time from when a new version was released to when we are ready to deploy it since they've taken the burden of monitoring for application updates. **Official Response from Caitlan Nguyen:** > Thanks for your detailed review, Craig! We’re thrilled to hear that Patch My PC has increased your team’s efficiency in managing application updates and addressing vulnerabilities. Appreciate your feedback on the UI for custom apps as we are always striving to improve. Thank you again for being a Patch My PC customer and for sharing your experience with us! ### 40. Ticked all out boxes. **Rating:** 4.5/5.0 stars **Reviewed by:** Pieter v. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** Patch My PC has been an invaluable tool for our software patch management. Its intuitive interface and simple implementation process make it easy to use. The platform integrates seamlessly with Intune, streamlining our workflow. Its many features, like automated patching and detailed reporting, which we use frequently with minimal oversight, are amazing. The support is good, responsive, and knowledgeable, and they even customise things to meet our needs. Overall, Patch, My PC is a user-friendly, reliable solution that I am comfortable recommending to anyone looking for a patch management solution. **What do you dislike about Patch My PC?** Not much to groan about, really. The cloud version has a few missing features compared to the on-prem version, but to my understanding, they are being developed. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC solved a lot of headaches when it came to managing software updates. It automated the patching process, saving time and reducing the risk of missed updates. It also helps with compliance by keeping software updated, making life easier for the IT team. It simplified patch management across our large environments with easy scheduling and good reporting. **Official Response from Justin Chalfant:** > Thanks for the thoughtful review, Pieter! We're happy to hear that Patch My PC has been invaluable for your software patch management, and it’s great to know the seamless integration with Intune, automated patching, and detailed reporting have made a positive impact on your workflow. We’re also glad that our support team has been helpful and able to customize things to fit your needs. Regarding your feedback on feature parity between the cloud and on-prem versions, we’re actively working on closing those gaps. You can track our progress here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Your understanding and patience as we develop those features mean a lot to us. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 41. Best Patch solution I've worked with **Rating:** 4.5/5.0 stars **Reviewed by:** Alwin P. | Tech Lead Workplace & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** It is very easy to use. It is without the requirement of an agent running on every endpoint, that is why we've choosen this solution for our proposition as an MSP. We use this as our internal patching solution, as well for our customers. It is very easy to maintain for our customer support team, as well to implement and connect to an Intune environment. **What do you dislike about Patch My PC?** I don't have a lot of dislikes. The current features we are missing, like versioning in the cloud version of Patch My PC are being released in the upcoming months, so that's great! **What problems is Patch My PC solving and how is that benefiting you?** I think the best feature is that is can update applications which we don't natively support from our default deployment from Intune. Some consultants have local admin rights so they can install their own software, luke putty, 7zip etc., but patch my pc can update those packages without any problems. Also we use it to patch vulnerabilities which are detected by our EDR solution. The same can be said for our customers. **Official Response from Caitlan Nguyen:** > We're grateful for your support and feedback. It's great to hear that Patch My PC has been effective in updating applications and patching vulnerabilities for both your internal use and your customers! Thanks, Alwin! ### 42. Patch my pc review **Rating:** 5.0/5.0 stars **Reviewed by:** Celina S. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Patch My PC?** Very easy to use. Customer Support is spectacular. Very friendly and knowledgeable. **What do you dislike about Patch My PC?** I don't have anything I dislike about the product. **What problems is Patch My PC solving and how is that benefiting you?** It's helping us with updating our third-party apps and also creating scripts that we have a hard time creating. **Official Response from Justin Chalfant:** > Thanks so much for the kind words, Celina. I'm really glad to hear Patch My PC has been easy to use and that our support team has made a great impression. We work hard to make sure the experience is helpful and friendly. It’s awesome to hear that we're helping with both third-party app updates and script creation. If there’s anything you ever get stuck on or want to improve, feel free to reach out or explore our growing resources. Thanks again for taking the time to leave a review. Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder and CEO ### 43. Simple and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Justis W. | Jr IT Infrastructure Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Patch My PC?** Setting up PatchMyPC was extremely easy, no extra servers to stand up - just some quick directions to follow from their website. The UI is very intuitive and clean, and their app catalog with their custom deployment scripts are very effective. **What do you dislike about Patch My PC?** Only downsides I've seen yet are some apps that aren't yet supported. **What problems is Patch My PC solving and how is that benefiting you?** Silently updating end-user 3rd party apps is difficult to pull off, but PatchMyPC solves that very cleanly. **Official Response from Justin Chalfant:** > Thanks for the review, Justis. Glad to hear setup was easy, the UI feels clean, and the custom scripts are hitting the mark. That’s exactly the kind of experience we want to deliver. Totally fair on the missing apps. We’re adding about 50 new ones each month, so the catalog’s always growing. If there are specific titles you’d like to see added, feel free to submit or vote at https://ideas.patchmypc.com so we can prioritize what matters most to you. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 44. Great software to keep your endpoints updated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Patch My PC?** It has introducted a better uninstaller view which helps eaiser bulk app removal **What do you dislike about Patch My PC?** No complainst, their support is fantastic and reliable product **What problems is Patch My PC solving and how is that benefiting you?** Automatic patching for various third party applications and I dont have to manually package applications in SCCM to deploy these patches frequently. **Official Response from Justin Chalfant:** > Thank you for the detailed review. We're glad to hear that Patch My PC has integrated well with your SCCM and helped streamline your update processes. It's great to know that our automation features are keeping your environment secure and compliant. We understand the frustration with some apps not being supported by default. We recently launched a feature allowing customers to add their own custom apps, released in June 2024. You can learn how this works at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, I encourage you to use our UserVoice at https://ideas.patchmypc.com/ for any feature requests or new application requests. Our team closely monitors this platform to prioritize updates that matter most to our customers. If you have any further suggestions or need assistance, please don't hesitate to reach out. - Justin Chalfant ### 45. Very usefull tool which saves time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Patch My PC?** What I like best about Patch My PC is its simplicity and efficiency. The interface is clean and user friendly, making it easy to schedule and automate updates. The responsive support team are also standout features that make it a reliable tool for IT environments of any size. **What do you dislike about Patch My PC?** Nothing so far. It is very easy to use and we had no issues with it yet. **What problems is Patch My PC solving and how is that benefiting you?** Keeping up your devices up to date and save with the updates **Official Response from Justin Chalfant:** > Thanks for the review. Great to hear that Patch My PC has been simple, efficient, and reliable for your team. Making updates easy to schedule and automate while saving time and money is exactly what we’re aiming for. Also glad to hear support has stood out. We take a lot of pride in being responsive and helpful whenever you need us. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 46. My experience was the best related with app managing and deploying tools **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian Ilie D. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Patch My PC?** It is really reliable and robust tool and also easy to manage **What do you dislike about Patch My PC?** The app catalog can be improved, and also the user interface. **What problems is Patch My PC solving and how is that benefiting you?** Helped us a lot migrating our apps from sccm to Intune and also maintaining them **Official Response from Justin Chalfant:** > Thanks for the awesome review, Adrian! We’re pumped to hear Patch My PC made your migration from SCCM to Intune smoother and continues to help with app maintenance. If there are specific apps you’d like to see in our catalog, feel free to vote or request them at https://ideas.patchmypc.com You can also add any apps we don’t support in our public catalog using our custom apps feature: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps Thank you once again for being a valued Patch My PC customer. Justin Chalfant, Founder & CEO ### 47. Makes Third Party Application Patching Relatively Painless **Rating:** 4.5/5.0 stars **Reviewed by:** Kurt F. | Client Technical Support Engineer/System Administration (I am on two teams), Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Patch My PC?** It gives you an easy-to-manage console/portal where you can easily add, modify, or view applications for installation and/or updating. Adding supported applications for either deployment or updates is just a few clicks. You can also create manual updates for unsupported applications, as needed. **What do you dislike about Patch My PC?** The process of disabling specific updates can be a bit confusing at first, so you definitely need to pay very close attention to what you are selecting, or you may not stop an update from propagating to clients. The on-prem thick client is definitely not as user-friendly as the web portal, but has more features. Conversely the web portal is very easy to use, but doesn't yet have feature parity with the on-prem thick client. **What problems is Patch My PC solving and how is that benefiting you?** Third party application patching, primarily. We have not used it in an application deployment capacity thus far, but we will be when we migrate to Windows Update Rings and shift the update load from SCCM to Intune, and from the on-prem thick client to the web portal. **Official Response from Justin Chalfant:** > Thank you for your review. We're happy to hear that Patch My PC has made third-party application patching much easier to manage. It’s great to know the console/portal setup has streamlined adding, modifying, and viewing applications for you. We appreciate your feedback on the user experience between the on-prem and web portal versions. You’re right that the on-prem client currently has more features, but we’re actively working on closing those gaps in the web portal. You can track feature updates and see our progress on this page: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 48. Easy Street with Patch My PC **Rating:** 5.0/5.0 stars **Reviewed by:** Tom J. | System Admin End user computing., Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Patch My PC?** Patch my pc has filled in many gaps in our security compliance needs. We have struggled for years to have a product that can assist us with compliance due to the large task of packaging, testing and deploying. This was an easy purchase. **What do you dislike about Patch My PC?** The only compliant if I have to have one is that it does not support Mac OS yet.... I have heard that is coming. **What problems is Patch My PC solving and how is that benefiting you?** This tool helps keep our environment windows workstations compliant and patched with the various third-party apps that sometimes get updated daily by different vendors. **Official Response from Caitlan Nguyen:** > Thanks for leaving a review, Tom! We're thrilled to hear that Patch My PC has helped streamline your security compliance and made packaging, testing, and deploying much easier. MacOS support is indeed on our roadmap, and we appreciate your patience as we work toward that. Thanks again for your support and for being a Patch My PC customer! ### 49. Simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Patch My PC?** The peace of mind that our apps are always up to date on our enpoints through Intune is a big plus. The software was very easy to install and the application catalog is very big compared to other solutions we've tested. The few time we had to contact support, they were quick to solve the issue or help us out. **What do you dislike about Patch My PC?** The UI of the publisher is somewhat outdated and takes a bit of time to get used to. From my experience, the SaaS version is still limited and not feature complete. **What problems is Patch My PC solving and how is that benefiting you?** Automating application updates for better security is crutial and we found that the Intune integration of PatchMyPC was what we were missing. **Official Response from Justin Chalfant:** > Thanks for the review. Glad to hear the Intune integration and large catalog have brought some peace of mind and helped automate your app updates. That kind of impact on security and time savings is exactly what we’re focused on. You’re right about the Publisher UI feeling dated. The cloud version has a much more modern design, and while it’s still catching up in terms of features, we’re actively closing that gap. You can follow the progress here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 50. Derby Schools Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nick J. | IT Systems admin ll, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Patch My PC?** We’ve been using Patch My PC for SCCM for third-party application updates and application packaging for 3 months, and it has significantly improved our patch management process. Your solution has saved us countless hours by automating what used to be a tedious and manual process. It also has sped up our software packaging process by being able to import applications from your catalog. **What do you dislike about Patch My PC?** Faster deployment of new apps requested on your feature request page. **What problems is Patch My PC solving and how is that benefiting you?** Software packaging and patch management **Official Response from Justin Chalfant:** > Thanks for the review, Nick. Love hearing that Patch My PC has saved your team time and taken the headache out of patching and packaging. That’s exactly the kind of impact we’re aiming for. Totally hear you on the pace of new app additions. We’re currently averaging about 50 new products per month, but we know some requests can still take time to work through. Every vote and request at https://ideas.patchmypc.com helps us prioritize what’s next, so keep them coming. Thanks again for being a customer. Justin Chalfant, Founder and CEO ## Patch My PC Discussions - [What customizations are you using that should be out of the box/default for pmpc](https://www.g2.com/discussions/what-customizations-are-you-using-that-should-be-out-of-the-box-default-for-pmpc) - 2 comments, 2 upvotes - [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) - 1 comment, 1 upvote - [View Patch My PC pricing details and edition comparison](https://www.g2.com/products/patch-my-pc/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-09+05%3A14%3A09+-0500&secure%5Bsession_id%5D=70394406-2914-47e4-8228-f14bec15c5aa&secure%5Btoken%5D=a4e4b798cf5dc5fecc5b72a7eb52504bc119fe1aa920ca8bca82bcf9ec62ccaf&format=llm_user) ## Patch My PC Integrations - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft System Center](https://www.g2.com/products/microsoft-system-center/reviews) ## Top Patch My PC Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,268 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) - 4.5/5.0 (189 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - 4.8/5.0 (273 reviews)