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Patch My PC Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the effortless patch management of Patch My PC, significantly streamlining software deployment and updates. (108 mentions)
Users value the excellent customer support from Patch My PC, highlighting its helpfulness and friendliness. (94 mentions)
Users value the ease of use of Patch My PC, allowing them to focus on larger business projects effortlessly. (56 mentions)
Users commend Patch My PC for its time-saving automation in application updates, streamlining deployment processes significantly. (48 mentions)
Users highlight the easy deployment of Patch My PC, allowing quick onboarding and efficient application updates. (45 mentions)
Users find the easy setup of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly. (43 mentions)
Users report missing features like update rings, which complicate managing application versions during updates. (36 mentions)
Users note that Patch My PC needs improvement in its interface and sync schedule options for better user experience. (13 mentions)
Users express a desire for MacOS support as Patch My PC currently only offers Windows compatibility. (11 mentions)
Users express concern over the lack of cloud support, needing on-prem servers for patch management with SCCM and Intune. (9 mentions)
Users note a steep learning curve with Patch My PC's on-prem publisher tool, complicating initial understanding and usage. (9 mentions)
Users report access issues due to manual downloads and separate account management, causing confusion and delays. (7 mentions)

Top Pros or Advantages of Patch My PC

1. Patch Management
Users highlight the effortless patch management of Patch My PC, significantly streamlining software deployment and updates.
See 108 mentions

See Related User Reviews

HS

Harry S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Software Updates and management"

What do you like about Patch My PC?

Patch My PC has significantly streamlined our software deployment and update processes. By automating patching tasks, it has saved us considerable tim

MP

Marco P.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing product and amazing support"

What do you like about Patch My PC?

Patchmypc simplify your life deploying automatically new version of the apps. It's simple It's fast It's perfect Implementing it requires a fe

2. Customer Support
Users value the excellent customer support from Patch My PC, highlighting its helpfulness and friendliness.
See 94 mentions

See Related User Reviews

Celina S.
CS

Celina S.

Enterprise (> 1000 emp.)

5.0/5

"Patch my pc review"

What do you like about Patch My PC?

Very easy to use. Customer Support is spectacular. Very friendly and knowledgeable.

MP

Marco P.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing product and amazing support"

What do you like about Patch My PC?

Patchmypc simplify your life deploying automatically new version of the apps. It's simple It's fast It's perfect Implementing it requires a fe

3. Ease of Use
Users value the ease of use of Patch My PC, allowing them to focus on larger business projects effortlessly.
See 56 mentions

See Related User Reviews

LN

Luuk N.

Enterprise (> 1000 emp.)

5.0/5

"It just works to deploy and automatically update third party products"

What do you like about Patch My PC?

Easy interface, it just works to deploy and update third party updates. Also very good support.

AL

Alex L.

Mid-Market (51-1000 emp.)

5.0/5

"Patch My Pc makes my life easier"

What do you like about Patch My PC?

We are a smaller sized business with a small tech team. Patch my PC allows us to focus on larger projects for the business and less time patching sof

4. Time-saving
Users commend Patch My PC for its time-saving automation in application updates, streamlining deployment processes significantly.
See 48 mentions

See Related User Reviews

SS

Shaun S.

Enterprise (> 1000 emp.)

5.0/5

"Patch My PC Review: Simplifying Third-Party App Management in the Enterprise"

What do you like about Patch My PC?

The biggest win is how effortlessly it integrates with Microsoft Intune to automate third-party application updates. The catalog is extensive, and the

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Very good product with exceptional support"

What do you like about Patch My PC?

Patch My PC saved us a ton of time and many man-hours preparing patches for deployment. Most of deployments itself are easy and automated. The integra

5. Easy Deployment
Users highlight the easy deployment of Patch My PC, allowing quick onboarding and efficient application updates.
See 45 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"eXCELLENT DEPLOYMENT TOOL, HAD KIT UP AN RUNNING IN NO TIME"

What do you like about Patch My PC?

THE DEPLOYMENT AND SETUP WAS SO EASY MAKING YOU ON BOARD WITH IT STRAIGHT AWAY, MEANING WE WERE UPDATING APPLICATIONS IN NO TIME

HS

Harry S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Software Updates and management"

What do you like about Patch My PC?

Patch My PC has significantly streamlined our software deployment and update processes. By automating patching tasks, it has saved us considerable tim

6. Easy Setup
Users find the easy setup of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly.
See 43 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"eXCELLENT DEPLOYMENT TOOL, HAD KIT UP AN RUNNING IN NO TIME"

What do you like about Patch My PC?

THE DEPLOYMENT AND SETUP WAS SO EASY MAKING YOU ON BOARD WITH IT STRAIGHT AWAY, MEANING WE WERE UPDATING APPLICATIONS IN NO TIME

Zackarias .
Z

Zackarias .

Enterprise (> 1000 emp.)

5.0/5

"Patch my PC - How to make life easier!"

What do you like about Patch My PC?

It was incredibly easy to set up and some of the best and easiest documentation of any software I've tried of this size. Everything from installing to

Top Cons or Disadvantages of Patch My PC

1. Missing Features
Users report missing features like update rings, which complicate managing application versions during updates.
See 36 mentions

See Related User Reviews

AZ

Andreas Z.

Enterprise (> 1000 emp.)

4.5/5

"A huge Timesaver"

What do you dislike about Patch My PC?

The only feature im personaly missing, is the posibility to setup update rings for applications. So that if a new version comes out, fist a specific g

JR

Jared R.

Mid-Market (51-1000 emp.)

5.0/5

"PMPC SaaS has been exactly what we have been looking for to keep up to date what Autopatch can’t."

What do you dislike about Patch My PC?

Since we are using the SaaS offering and it is very new there are a few things that are missing, mostly update rings. But that is already something th

2. Needs Improvement
Users note that Patch My PC needs improvement in its interface and sync schedule options for better user experience.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"PatchMyPC is a godsend"

What do you dislike about Patch My PC?

Not a dislike so much, but I will have to get used to the autoupdate deployments and how best to manage it for my users.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I wish we'd come here sooner..."

What do you dislike about Patch My PC?

I think the only thing I'd change would be the sync schedule granularity. Whilst daily, weekly, monthly etc. is fine, it would be nice to be able to s

3. Mac Support
Users express a desire for MacOS support as Patch My PC currently only offers Windows compatibility.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Patch My PC - Excellent Product for Application Deployment AND Best Customer Support!"

What do you dislike about Patch My PC?

To understand the onprem publisher tool takes some time. It doesn't support MacOS devices.

AP

Alberto P.

Enterprise (> 1000 emp.)

5.0/5

"Great patching Tool"

What do you dislike about Patch My PC?

I would like to see MacOS support, since we are adding more Macs in our environment.

4. Lack of Cloud Support
Users express concern over the lack of cloud support, needing on-prem servers for patch management with SCCM and Intune.
See 9 mentions

See Related User Reviews

HS

Harry S.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Software Updates and management"

What do you dislike about Patch My PC?

I wish Patch My PC offered a free, built-in reporting portal across all plans. Reporting is a fundamental feature that should be included by default,

GM

Gary M.

Enterprise (> 1000 emp.)

5.0/5

"Easy to setup, comprehensive feature set with lots more in development"

What do you dislike about Patch My PC?

There's not much to dislike about PMPC, there isn't feature parity when using the cloud portal compared to the publisher, but this is being actively d

5. Learning Curve
Users note a steep learning curve with Patch My PC's on-prem publisher tool, complicating initial understanding and usage.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Patch My PC - Excellent Product for Application Deployment AND Best Customer Support!"

What do you dislike about Patch My PC?

To understand the onprem publisher tool takes some time. It doesn't support MacOS devices.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Makes life easier"

What do you dislike about Patch My PC?

Some of the terminology and technology can be a bit hard to grasp at first.

6. Access Issues
Users report access issues due to manual downloads and separate account management, causing confusion and delays.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"PatchMyPC is a set it and forget type of a product."

What do you dislike about Patch My PC?

Although probably not the fault of Patch My PC, having to do the app secret for our Intune instance annually is a pain although not difficult at all.

JK

Jim K.

Mid-Market (51-1000 emp.)

4.0/5

"Better UI for Intune"

What do you dislike about Patch My PC?

So far, no downsides. It wasn't able to push out one of our apps, but it was a hard one with no documentation on remote installation

Patch My PC Reviews (714)

Reviews

Patch My PC Reviews (714)

4.8
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RW
IT Analyst
Enterprise (> 1000 emp.)
"Outstanding Support and User-Driven Features"
What do you like best about Patch My PC?

One of my favorite things about Patch My PC is how incredibly helpful their support staff are. Whenever we’ve run into an issue that couldn’t be solved with one of their many knowledge articles, their team has always stepped in and guided us to a solution. I’m also a big fan of the “vote for your ideas” section on their website, where you can suggest new features. The best part is that Patch My PC actually listens and implements these ideas! Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I think the reporting tool could really benefit from having more built-in reports, or even offering the ability to create custom ones. I’d also love to have an option to export the graphs directly, rather than just exporting the raw data and having to build the graphs myself. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the thoughtful review! We’re really happy to hear that our support team has been so helpful and that you’ve had a great experience with our UserVoice platform. I've passed along your feedback on reporting capabilities to the team. You can add this idea to our UserVoice page too! With this and votes, this helps our team prioritize based on customer demand. Thanks for being part of the Patch My PC community!

Verified User in Health, Wellness and Fitness
AH
Enterprise (> 1000 emp.)
"Patch My PC: A Must for Modern IT Environments"
What do you like best about Patch My PC?

The most helpful aspect of Patch My PC is the automatic and reliable updating of third-party software via Intune or SCCM. This saves a lot of time, increases security, and ensures that all devices are always up to date. The wide selection of supported applications and the easy integration make the solution particularly practical. We are also very satisfied with the support from Patch My PC. Inquiries are answered quickly and competently, and the support team is always helpful and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Honestly, there is currently nothing I dislike about Patch My PC. The product is continuously being developed and regularly receives new features. Customer feedback is also quickly addressed. I am completely satisfied. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the wonderful review! We’re really happy to hear that Patch My PC has made keeping your devices secure and up to date so much easier. We also appreciate your note about our continuous improvements. We’re always adding new features and expanding the catalog based on feedback like yours, so it’s great to hear that’s been your experience.

Thanks again for sharing your thoughts and for being part of the Patch My PC community!

ER
Senior System Engeenier
Enterprise (> 1000 emp.)
"Patch my PC with Advanced Insights is the better half of SCCM."
What do you like best about Patch My PC?

As a Senior Systems Administrator managing a complex infrastructure, Patch My PC has been a game-changer. Its seamless integration with SCCM has drastically reduced the time and effort required to keep third-party applications up to date. The automation is rock-solid—once configured, it truly is a “set it and forget it” solution.

What sets Patch My PC apart is its simplicity, reliability, and outstanding support. The publishing service is lightweight but incredibly powerful, and the catalog is extensive and constantly updated. The team behind it is responsive, knowledgeable, and genuinely invested in customer success.

Advanced Insights takes things to the next level. The visibility it provides into patch compliance, deployment health, and software inventory is invaluable. It’s intuitive, fast, and gives us the data we need to make informed decisions and prove compliance with ease. Looking in the mirror for someone that does patching has never been better. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing. I truly find PMPC life changing and the app that makes SCCM better. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the awesome review, Ed! We’re really happy to hear Patch My PC has made such a big difference for you and your team. Appreciate your kind words about our support team and catalog - feedback like this means a lot. Thanks again for sharing your experience and for being part of the Patch My PC community!

Jason S.
JS
Systems Analyst
Mid-Market (51-1000 emp.)
"I'm not sure why you would buy anything else for 3rd party patching. This has been a HUGE labor saver for publishing apps to MECM and Intune as well."
What do you like best about Patch My PC?

This has been a great product that continues to grow with us as we mature our systems. With the enterprise licensing it also includes Intune support and the Advanced analytics reporting of SCCM data. They continue to exceed our expectations and at an unbelievably low cost. The fact they can package up your applications from an extensive catalog on top of the patching turns this into a product that can pay for itself many times over in the labor savings alone. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

It would be great if they could extend their reporting prowess into the Intune side of things. Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Hey Jason,

Thanks so much for the review. I see you have been a customer since December 2020, and I want to thank you so much for being an awesome customer! - Justin Chalfant, Founder/CEO

HS
Senior Cloud Engineer
Enterprise (> 1000 emp.)
"Effortless Software Updates and management"
What do you like best about Patch My PC?

Patch My PC has significantly streamlined our software deployment and update processes. By automating patching tasks, it has saved us considerable time and eliminated the need for manually creating and uploading custom installation files. The ability to include custom applications not natively supported by PMP adds valuable flexibility to our workflow.

Integration with Microsoft Intune is seamless, enabling efficient deployment and management of third-party applications across our environment.

The support team is highly professional and responsive, consistently providing timely assistance and guidance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

I wish Patch My PC offered a free, built-in reporting portal across all plans. Reporting is a fundamental feature that should be included by default, rather than requiring an upgrade to a premium tier. Having access to basic automated reports would greatly enhance usability and transparency for all users. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks so much for the thoughtful review! We’re glad to hear Patch My PC has streamlined your software deployment and patching workflows, saving you time! Appreciate your feedback on reporting. We do have a light version of our Advanced Insights product - this is available to customers not on the premium plan. You can learn more here: https://patchmypc.com/product/patch-insights/

Thanks again for leaving us a review!

JJ
Desktop Support Analyst
Enterprise (> 1000 emp.)
"Truly great 3rd party software patch management"
What do you like best about Patch My PC?

PatchMyPC has done a great job with webinars. I rarakey have any issues with this application and once patching is setup, there is pretty mucvh not more you need to do but allow the pathces to apply as they become vulberable. They are now extendeing to MacOS device as well Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

What made me like it less was its selection of applications they can update. I would have like a bigger list of application. Some applications i need the instalkler placed in a repository. It would be great if that was not needed, so we could elimate that manual process Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you for sharing your positive feedback here, James! You've likely heard of our User Voice, but we'd love it if you'd submit any apps you'd like to see added to our catalog there. I'll include a link for you below. Thank you for choosing us for your third-party patching needs!

See how Patch My PC improved
JT
Senior Infrastructure & Workplace Engineer
Enterprise (> 1000 emp.)
"Patch My PC save the world!"
What do you like best about Patch My PC?

With the launch of Advanced Insights, it changed the way how reporting used to be. SCCM or MECM never known for their reporting, it always a challenge and most of the time going directly into SQL to retrieve the needed information is the only way but one must know well on their complex SQL design.

After adopting Advanced Insights, gathering information has never been so easy. Instance reports ready for management view. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Maybe focusing on a dedicated product and get it delivered faster is my only complain. Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback! If you do find that your team is having issues reaching support in your time zone, we'd love to hear from you directly. Our team is based around the world, so we should have people that are readily available to assist you during yours. We also have plans on hiring specifically in the APAC region very soon. We appreciate your support and hope you'll reach out to us if there's anything we can help with from our side!

Jonathan G.
JG
ICT Service Desk Anaylst
Mid-Market (51-1000 emp.)
"Patch My PC Saves Time Managing Multiple Software Applications"
What do you like best about Patch My PC?

It's easy to use and follows a similar approach to Intune, making it simple to integrate and intuitive to use from the start. The portal is easy to navigate, and their customer support is fast and approachable. Implementation was straightforward with the onboarding session. If we need to update or add a new app across the business, we just jump into the portal. It’s largely a “set and forget” solution—no need for frequent interaction. It also significantly reduced vulnerabilities in a very short time. Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Reporting. There’s a lack of built-in reporting functionality. While this can be addressed through Intune compliance configurations, it would be ideal to have a clear view directly within Patch My PC—such as which applications are up to date and which still require vendor updates. Review collected by and hosted on G2.com.

Response from Caitlan Nguyen of Patch My PC

Thanks for the detailed review, Jonathan! It's great to hear that Patch My PC has made software management more intuitive and helped you stay on top of security so efficiently. That “set and forget” experience is exactly what we aim for, and we’re glad onboarding and integration were smooth from the start.

On the reporting side, we're actively working to bring Advanced Insights to Intune, which will surface more granular reporting. You can track and vote on progress here to get notified when updates are released: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450.

Thanks again for the thoughtful feedback and for being a valued Patch My PC customer. We're here if you ever want to dive deeper or optimize your setup further!

PP
Senior Systems Engineer - SCCM
Enterprise (> 1000 emp.)
"Game Changer"
What do you like best about Patch My PC?

Fire and forget. This 3rd party patching solution is so much easier to use compared to others in the market. Great supportand easy to set up Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Nothing to really dislike, best 3rd party patching solution we've ever used Review collected by and hosted on G2.com.

Response from Natalie Diller of Patch My PC

Thank you so much for the positive feedback, Peter!

VM
System Architect
Mid-Market (51-1000 emp.)
"MSP Partner Review"
What do you like best about Patch My PC?

I really enjoyed the interaction with patchmypc personnel and support.

I love the way it simplifies the life of IT administrators and how it manages software updates.

We mainly support end costomers through Microsoft solutions, so SCCM/Intune and WSUS are our everyday softwares.

Looking foreward in finding many new end customers to propose the solution of PatchMyPC MSP with Intune

I really enjoyed the support received from Vincent Verstraeten Review collected by and hosted on G2.com.

What do you dislike about Patch My PC?

Initially the high limit of minimum PCs was kinda too high for italian market, but now that the licensing model was updated everything is super! Review collected by and hosted on G2.com.

Response from Justin Chalfant of Patch My PC

Thanks so much for the thoughtful review, Vanja. We’re thrilled to hear Patch My PC is making software updates easier for you and your MSP customers.

Shoutout to Vincent too. Always awesome to hear when our team makes an impact.

Glad the updated licensing model has made things a better fit for your market. If you ever have feedback on how we can better support MSPs or improve multi-tenant management in the SaaS solution, we’d love to hear it. You can submit ideas or vote for features at

https://ideas.patchmypc.com

Appreciate your partnership and looking forward to helping you onboard even more customers with Intune and our MSP tooling.

Justin Chalfant, Founder and CEO

See how Patch My PC improved
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