So many good things to say about PDQ Connect. It was easy to setup and start using, packages are easy to create/manage, using the automations for off hour deployments and to keep apps updated is a game changer. Their support is awesome, and I love the ability to request future enhancements and new package creations. Review collected by and hosted on G2.com.
I would like to be able to restrict view access for some sections and packages. For example, we want our service desk technicians to be able to deploy only the apps that are approved apps for our company. We do not want them to see or have access to deploy anything that we have not approved (internally).
I would also like the ability to go back and review my old tickets. My apologies if there's a way and I'm missing it. Review collected by and hosted on G2.com.



