PDQ gives us a great combination of inventory visibility and flexible software deployment. We use it to report on applications installed across our Windows server environment, keep common software current through automated deployments, and quickly build ad-hoc jobs for remediation work. The ability to customize packages, schedules, and targeting makes it especially valuable in an environment with many different server and jump-station configurations. Review collected by and hosted on G2.com.

The biggest downside is that PDQ's flexibility requires careful configuration and targeting. Automated updates are extremely useful, but in a complex server environment an unexpected software installation can result in a system being touched unintentionally. More deployment safeguards and impact visibility would be valuable. Review collected by and hosted on G2.com.

PDQ has always felt first and foremost like they care about the UI. I have used many RMM products, and I have always just preferred the way PDQ is set out. Connect went about it different from Deploy and Inventory but PDQ still hit the nail on the head. Of Course, I can't forget to mention that I love it because it is QUICK. When I ask PDQ to do something it does it now. not on Microsoft time. so, when the next sync happens. It is instant satisfaction. Review collected by and hosted on G2.com.

The web UI, which is funny to say after complimenting the UI. When I went to Connect from Deploy/Inventory I knew the comprises was in the UI. being bound into the browser makes bulk actions in the UI harder compared to the Deploy/Inventory Full application. But PDQ still does a stellar job with the web UI. When Connect was announced PDQ knew at the jump that the PowerShell scanner was a must. But it took almost 4 years for me to get my hands on it. So, timeline on that feature was a bummer. but we do what we must with what we have. Review collected by and hosted on G2.com.

PDQ Connect is agent-based, so as long as a device has network connectivity, I can view and manage it in real time. This has been a big improvement over our previous on-prem PDQ. The vendor-provided packages, device group filtering, and constant updates are a big part of why we chose PDQ over other RMM platforms. It’s also very flexible, with custom scans, easy deployment of in-house batch/PowerShell scripts, and helpful blog and YouTube articles. Review collected by and hosted on G2.com.

Because we depend on PDQ’s own servers, there’s the occasional service interruption. That wasn’t an issue with the on-prem solution, but it’s very infrequent and usually results in delays rather than a complete outage. Review collected by and hosted on G2.com.

What I like most about PDQ Connect is how easy it makes it to deploy and update software, build and roll out packages, troubleshoot devices, and view inventory details all from a single console. It integrates smoothly with our existing environment, saves our IT team a significant amount of time, and lets us manage devices no matter where they’re located. The support team has also been excellent: responsive, knowledgeable, and genuinely helpful whenever we have questions or need assistance. Review collected by and hosted on G2.com.

So far, there really hasn’t been anything significant that I dislike about PDQ Connect. It has been reliable, easy to use, and has continued to meet our needs. Review collected by and hosted on G2.com.

We previously used PDQ Deploy and Inventory, and I really appreciate the all-in-one nature of Connect. I like the UI, the amount of information you can gather from devices, and the integrated command prompt, which makes it easier to work without jumping between tools. Review collected by and hosted on G2.com.

The remote control sometimes takes a while to connect to the device, which can be pretty frustrating. Also, the device search feels a bit clunky. I’d really like it to remember my last search when I switch between modules, so I don’t have to start over each time. Review collected by and hosted on G2.com.

What I like most about PDQ is how simple and efficient it makes remote IT administration. It saves a lot of time by allowing us to deploy software, run PowerShell scripts, troubleshoot issues, and manage multiple computers remotely. One of the biggest advantages is that there's no need to install an agent on each machine, making deployment and management much easier. It's easy to use, reliable, and makes day-to-day IT support much more efficient. Review collected by and hosted on G2.com.

One thing I dislike about PDQ is its dependency on network connectivity and Windows services like WMI and RPC. Sometimes deployments or remote commands fail due to firewall restrictions, permission issues, or unreachable machines. It would also be great to have better support for managing devices outside the corporate network without requiring a VPN. Overall, it's a great tool, but improving these areas would make it even better. Review collected by and hosted on G2.com.

PDQ Deploy and Inventory is very simple to use, and building complex workflows with its integrated package builder feels seamless. I also like being able to review the output logs, which makes it easy to spot successes and failures. Pricing for Deploy and Inventory is very affordable for small and large organizations alike. The AD integration is another plus, since it makes it easy to import all the machines in an organization and have them ready to scan right away. Review collected by and hosted on G2.com.

PDQ Deploy and Inventory can be a bit finnicky when it comes to network discovery since it relies on heartbeat/pings instead of utilizing an agent. This is where PDQ Connect would come in handy for organizations looking for a more seamless experience, especially when it comes to managing devices that are not on the same network. Review collected by and hosted on G2.com.

I like that PDQ is very suitable for technicians: I can create interesting integrations using a database with variables and custom fields in the packages, and I have a good level of inventory of the installed base. I use standard packages for application updates and emergency patching, and custom ones to distribute and configure specific applications and prepare new workstations. The initial installation and updates were very easy. Creating custom packages for our needs was challenging but very effective. After years of manual management, PDQ was the first quality leap. Review collected by and hosted on G2.com.

I don't always find PDQ intuitive: the interface takes some getting used to. I would also like more flexible management of the base package library, so I can customize them a bit without having to turn them into custom packages. Review collected by and hosted on G2.com.

How easy it is to deploy specific app versions to our render farm and artists workstations. As a creative study we don't always need the latest version of an application, in fact sometimes we need to roll back to work with previous versions for specific client needs, and having the ability to roll out those changes so quickly and easily with pdq is a huge time saver. Review collected by and hosted on G2.com.

Nothing really, at least not so far, I haven't found anything that I'm not happy with. Review collected by and hosted on G2.com.

It doesn’t need an agent to function, and it’s managed through a web-based portal with a great UI. It also has a rapidly growing set of capabilities, offering direct parity with multiple other products in the market at a fair price. We used PDQ Deploy and Inventory for nearly a decade before Connect, and this feels like it took D&I and merged it with a long-term vision—integrating well-built and acquired technology to create a powerful tool that works for companies of all sizes and across different markets.

PDQ is a great company with a lot of skilled technology employees who genuinely understand what their tools need to do and what users require. Support has been great, and they’re delivering some of the best at-scale implementation of modern features at a rapid pace. Review collected by and hosted on G2.com.

Over time, there have been a few bugs and issues tied to behind-the-scenes changes, which have led to some minor problems and occasional confusion. That said, their support has been responsive and helpful, and they’ve been quick to address and fix things when possible. I’m willing to take it with a grain of salt because the pace of feature releases is fast, and they’ve shown a clear willingness to spend time refining the product based on issues and feedback. Review collected by and hosted on G2.com.