--- title: PDQ Connect Reviews meta_title: 'PDQ Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 423 reviews by the users' company size, role or industry to find out how PDQ Connect works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 423 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # PDQ Connect Reviews **Vendor:** PDQ.com **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.6/5.0 **Total Reviews:** 423 ## About PDQ Connect PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide. ## PDQ Connect Pros & Cons **What users like:** - Users value the **ease of use** of PDQ Connect, highlighting its simple setup and efficient management capabilities. (233 reviews) - Users appreciate the **easy software deployment** of PDQ Connect, enabling efficient management of multiple devices seamlessly. (180 reviews) - Users value the **easy deployment** capabilities of PDQ Connect, enabling efficient software management across diverse environments. (132 reviews) - Users commend the **easy setup** of PDQ Connect, facilitating swift and efficient deployment for offline support. (129 reviews) - Users value the **remote access capabilities** of PDQ Connect, enhancing support and management for off-site employees. (118 reviews) - Users value the **easy automation** of package deployments and remote assistance features provided by PDQ Connect. (111 reviews) - Reliability (98 reviews) - Users highlight the **intuitive interface and comprehensive features** of PDQ Connect, making IT management effortless and effective. (97 reviews) - Simple (89 reviews) - Users love the **easy deployment** process of PDQ Connect, making device management quick and efficient. (81 reviews) **What users dislike:** - Users note the **missing features** in PDQ Connect hinder flexibility and efficiency in administrative tasks. (110 reviews) - Users seek significant **improvements** in PDQ Connect, including better patch management and enhanced user notifications. (70 reviews) - Users note the **limited features** of PDQ Connect, particularly missing functionalities compared to its on-premises counterpart. (56 reviews) - Users report **remote access issues** primarily due to poor internet connectivity impacting support capabilities and efficiency. (35 reviews) - Users often face **deployment issues** with PDQ Connect, including difficulty distinguishing long device names and creating packages. (33 reviews) - Needs Improvement (30 reviews) - Limitations (25 reviews) - Users experience **slow performance** in PDQ Connect, especially with console updates and large filter settings. (23 reviews) - Users experience **access issues** with PDQ Connect, including UX problems and a need for improved error log functionality. (21 reviews) - Setup Complexity (21 reviews) - [View PDQ Connect pricing details and edition comparison](https://www.g2.com/products/pdq-connect/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A55%3A04+-0500&secure%5Bsession_id%5D=6dd3567d-f770-4f00-989f-8e90e07bc5b3&secure%5Btoken%5D=9fd055577631c1a7c3fc6565ce29ce6211acca29862bf69e9488b6277e465c31&format=llm_user) ## PDQ Connect Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## PDQ Connect Features **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Summarization **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Maintenance** - Remote Reboot - Remote Printing **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Compliance **Device Support** - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics ## Top PDQ Connect Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,951 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,165 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) - 4.8/5.0 (727 reviews)