Best Patch Management Software for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Patch Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Patch Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Patch Management category.

In addition to qualifying for inclusion in the Patch Management Software category, to qualify for inclusion in the Small Business Patch Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Small Business Patch Management Available

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NinjaOne
(3,705)4.7 out of 5
3rd Easiest To Use in Patch Management software
View top Consulting Services for NinjaOne
OverviewPros and Cons
Product Description

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users: IT Manager, Owner · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 49% Mid-Market, 43% Small-Business
User Sentiment

Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne. Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.

Pros and ConsUser Satisfaction
ProsEase of Use, Features, Remote Access, Automation, Customer Support
ConsMissing Features, Limited Features, Improvement Needed, Needs Improvement, Feature Issues
User SatisfactionSeller Details
NinjaOne features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,534 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
Action1
(916)4.9 out of 5
Entry Level Price:Free
1st Easiest To Use in Patch Management software
OverviewPros and Cons
Product Description

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users: IT Manager, Systems Administrator · Industries: Information Technology and Services, Manufacturing · Market Segment: 54% Mid-Market, 37% Small-Business
User Sentiment

Reviewers frequently mention the ease of use, the ability to manage updates and vulnerabilities efficiently, and the free access for up to 200 endpoints. Users reported issues with the remote control feature being slow, the lack of a mobile application, and difficulties in adding custom software.

Pros and ConsUser Satisfaction
ProsEase of Use, Patch Management, Easy Setup, Software Deployment, Automation
ConsMissing Features, Remote Access Issues, Feature Limitations, Needs Improvement, Improvement Needed
User SatisfactionSeller Details
Action1 features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
589 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
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Datto RMM
(731)4.5 out of 5
7th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
OverviewPros and Cons
Product Description

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users: Owner, IT Technician · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 62% Small-Business, 33% Mid-Market
User Sentiment

Users frequently mention the tool's ability to manage multiple users in real-time, its powerful automation policies, and its compatibility with other Datto/Kaseya products and Microsoft 365 as significant benefits. Reviewers noted issues with the tool's web remote feature, its patch management struggling with third-party apps, and the responsiveness and helpfulness of Kaseya support as areas for improvement.

Pros and ConsUser Satisfaction
ProsEase of Use, Automation, Features, Integrations, Remote Access
ConsRemote Access Issues, Slow Performance, Feature Issues, Missing Features, Needs Improvement
User SatisfactionSeller Details
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,427 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
Atera
(1,070)4.6 out of 5
Free trial available
6th Easiest To Use in Patch Management software
View top Consulting Services for Atera
OverviewPros and Cons
Product Description

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users: Owner, IT Manager · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 60% Small-Business, 32% Mid-Market
User Sentiment

Users like Atera's user-friendly interface, its ability to solve problems before they arise, the customizable dashboard, the licensing structure that counts by tech and not by endpoint, and the impressive product stack. Users mentioned that the mobile app experience needs improvement, the reporting seems to be behind a pay wall, the ticket history can be frustrating, and the initial setup for some scripts isn’t very easy to complete.

Pros and ConsUser Satisfaction
ProsEase of Use, Features, Automation, Efficiency, Remote Access
ConsMissing Features, Limited Features, Feature Issues, Improvement Needed, Needs Improvement
User SatisfactionSeller Details
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,675 Twitter followers
LinkedIn® Page
www.linkedin.com
394 employees on LinkedIn®
Acronis Cyber Protect Cloud
(1,304)4.7 out of 5
Free trial available
5th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect Cloud
OverviewPros and Cons
Product Description

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution

Users: CEO, Director · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 68% Small-Business, 28% Mid-Market
User Sentiment

Users like the platform's ability to combine backup, disaster recovery, and cybersecurity into one platform, its user-friendly dashboard, and its reliable backup and recovery process. Reviewers noted that some features can feel complex to configure initially, especially for new users, and the interface could be more intuitive in certain areas, and the pricing can also be slightly high compared to basic backup-only solutions, especially for smaller organisations.

Pros and ConsUser Satisfaction
ProsEase of Use, Backup Solutions, Backup Ease, Protection, Security
ConsSlow Performance, Expensive, Complexity, Poor Customer Support, Backup Issues
User SatisfactionSeller Details
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
94,873 Twitter followers
LinkedIn® Page
www.linkedin.com
1,917 employees on LinkedIn®
ESET PROTECT
(935)4.6 out of 5
Entry Level Price:Contact Us
10th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
OverviewPros and Cons
Product Description

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users: IT Manager, Network Administrator · Industries: Information Technology and Services, Computer Software · Market Segment: 48% Small-Business, 46% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Protection, Reliability, Security, Centralized Management
ConsLearning Curve, Difficult Configuration, Not User-Friendly, Lack of Clarity, Difficult Navigation
User SatisfactionSeller Details
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
276,652 Twitter followers
LinkedIn® Page
www.linkedin.com
1,944 employees on LinkedIn®
ManageEngine Endpoint Central
(1,068)4.5 out of 5
Entry Level Price:Free
8th Easiest To Use in Patch Management software
OverviewPros and Cons
Product Description

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS

Users: IT Manager, System Administrator · Industries: Information Technology and Services, Financial Services · Market Segment: 65% Mid-Market, 23% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Patch Management, Features, Software Deployment, Endpoint Management
ConsMissing Features, Feature Issues, Patching Issues, Complexity, Needs Improvement
User SatisfactionSeller Details
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,102 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Acronis Cyber Protect
(734)4.3 out of 5
Free trial available
View top Consulting Services for Acronis Cyber Protect
OverviewPros and Cons
Product Description

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users: Support Analyst, IT Manager · Industries: Information Technology and Services, Computer Software · Market Segment: 46% Small-Business, 40% Mid-Market
Pros and ConsUser Satisfaction
ProsBackup Solutions, Ease of Use, Features, Data Recovery, Security
ConsExpensive, Complexity, Difficult Learning, Poor Customer Support, Slow Performance
User SatisfactionSeller Details
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.4
Ease of Admin
Average: 8.9
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
94,873 Twitter followers
LinkedIn® Page
www.linkedin.com
1,917 employees on LinkedIn®
Ownership
Acronis is majority-owned by EQT
N-able N-central
(530)4.4 out of 5
13th Easiest To Use in Patch Management software
View top Consulting Services for N-able N-central
OverviewPros and Cons
Product Description

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users: Owner, Director · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 62% Small-Business, 33% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Automation, Features, Remote Access, Monitoring
ConsMissing Features, Feature Issues, Needs Improvement, Learning Curve, Not User-Friendly
User SatisfactionSeller Details
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.0
Quality of Support
Average: 8.8
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,895 Twitter followers
LinkedIn® Page
www.linkedin.com
2,224 employees on LinkedIn®
Ownership
NYSE: NABL
Pulseway
(119)4.6 out of 5
Entry Level Price:from $39 Tier based pr...
OverviewPros and Cons
Product Description

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users: IT Manager, Owner · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 53% Small-Business, 41% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Ease of Use, Features, Intuitive, Monitoring
ConsFeature Issues, Improvement Needed, Missing Features, Needs Improvement, Limited Features
User SatisfactionSeller Details
Pulseway features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
MMSoft Design
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,094 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Red Hat Ansible Automation Platform
(376)4.6 out of 5
Entry Level Price:$5,000 per year
OverviewPros and Cons
Product Description

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users: DevOps Engineer, Software Engineer · Industries: Information Technology and Services, Financial Services · Market Segment: 48% Enterprise, 35% Mid-Market
Pros and ConsUser Satisfaction
ProsAutomation, Automation Efficiency, Ease of Use, Easy Integrations, Task Automation
ConsLearning Curve, Learning Difficulty, Complexity, Complex Setup, Automation Issues
User SatisfactionSeller Details
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
299,189 Twitter followers
LinkedIn® Page
www.linkedin.com
19,305 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
15th Easiest To Use in Patch Management software
View top Consulting Services for Kaseya VSA
OverviewPros and Cons
Product Description

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users: Owner, IT Director · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 52% Small-Business, 42% Mid-Market
User Sentiment

Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient. Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.

Pros and ConsUser Satisfaction
ProsEase of Use, Automation, User Interface, Features, Intuitive
ConsMissing Features, Connectivity Issues, Remote Access Issues, Slow Performance, Connection Issues
User SatisfactionSeller Details
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
7.8
Has the product been a good partner in doing business?
Average: 9.0
7.4
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,427 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
Splashtop Remote Support
(251)4.8 out of 5
Free trial available
12th Easiest To Use in Patch Management software
OverviewPros and Cons
Product Description

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users: Owner, President · Industries: Information Technology and Services, Computer Software · Market Segment: 59% Small-Business, 34% Mid-Market
User Sentiment

Users like the ease of setup, the ability to connect to remote computers via SOS, the option to install the unattended client, and the flexibility to support customers worldwide, even those not previously connected. Users experienced high licensing costs, occasional sign-on issues, difficulty with specific graphics drivers, and a lack of fine-grained customization for larger enterprises.

Pros and ConsUser Satisfaction
ProsEase of Use, Remote Access, Remote Support, Simple, Reliability
ConsRemote Access Issues, Missing Features, Access Issues, Connectivity Issues, Login Issues
User SatisfactionSeller Details
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,219 Twitter followers
LinkedIn® Page
www.linkedin.com
337 employees on LinkedIn®
PDQ Deploy & Inventory
(274)4.8 out of 5
Entry Level Price:$1,650.00
OverviewPros and Cons
Product Description

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users: IT Manager, Network Administrator · Industries: Primary/Secondary Education, Government Administration · Market Segment: 73% Mid-Market, 17% Enterprise
Pros and ConsUser Satisfaction
ProsEase of Use, Automation, Deployment Ease, Reliability, Setup Ease
ConsIntegration Issues, Remote Access Issues, Access Issues, Expensive, Inaccuracy Issues
User SatisfactionSeller Details
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
980 Twitter followers
LinkedIn® Page
www.linkedin.com
344 employees on LinkedIn®
LogMeIn Resolve
(442)4.4 out of 5
Entry Level Price:Free
OverviewPros and Cons
Product Description

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users: IT Manager, IT Director · Industries: Information Technology and Services, Computer Software · Market Segment: 42% Mid-Market, 37% Small-Business
Pros and ConsUser Satisfaction
ProsEase of Use, Remote Control, Remote Access, Remote Support, Customer Support
ConsRemote Access Issues, Expensive, Slow Performance, Technical Issues, Connection Issues
User SatisfactionSeller Details
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,310 Twitter followers
LinkedIn® Page
www.linkedin.com
1,028 employees on LinkedIn®
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28 Listings in Small Business Patch Management Available

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