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Best Patch Management Software for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Patch Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Patch Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Patch Management category.

In addition to qualifying for inclusion in the Patch Management Software category, to qualify for inclusion in the Small Business Patch Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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27 Listings in Small Business Patch Management Available

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    G2 Score
NinjaOne
(3,212)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Patch Management software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
    • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
    • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,871
    Features
    1,212
    Remote Access
    1,092
    Automation
    1,072
    Customer Support
    995
    Cons
    Missing Features
    960
    Limited Features
    462
    Improvement Needed
    457
    Feature Issues
    441
    Needs Improvement
    428
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform designed for IT management, offering features such as monitoring, automation, remote management, patching, and integration with other tools.
  • Users frequently mention the platform's ease of use, its wide range of features, and the responsiveness and expertise of its customer support, which contribute to a smooth and reliable overall experience.
  • Users experienced issues with the Ninja remote tool breaking, slow response from support at times, and a lack of certain features such as a built-in software audit tool and an AI agent.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,871
Features
1,212
Remote Access
1,092
Automation
1,072
Customer Support
995
Cons
Missing Features
960
Limited Features
462
Improvement Needed
457
Feature Issues
441
Needs Improvement
428
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,411 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®
Datto RMM
(723)4.5 out of 5
7th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a remote monitoring and management tool that offers features such as real-time monitoring, device management, and task automation.
    • Users like the intuitive interface, the ability to manage endpoints efficiently, and the impressive speed and reliability of Datto RMM, which significantly reduces workload and processing time.
    • Reviewers experienced issues with the higher pricing, limited mobile version, and difficulties in handling a large amount of requests, suggesting that the current capabilities might not be sufficient for high volumes of request processing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Automation
    66
    Features
    59
    Remote Access
    54
    Integrations
    52
    Cons
    Remote Access Issues
    43
    Missing Features
    29
    Feature Issues
    27
    Slow Performance
    27
    Needs Improvement
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a remote monitoring and management tool that offers features such as real-time monitoring, device management, and task automation.
  • Users like the intuitive interface, the ability to manage endpoints efficiently, and the impressive speed and reliability of Datto RMM, which significantly reduces workload and processing time.
  • Reviewers experienced issues with the higher pricing, limited mobile version, and difficulties in handling a large amount of requests, suggesting that the current capabilities might not be sufficient for high volumes of request processing.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Automation
66
Features
59
Remote Access
54
Integrations
52
Cons
Remote Access Issues
43
Missing Features
29
Feature Issues
27
Slow Performance
27
Needs Improvement
20
View All Pros and Cons
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,487 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®

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Action1
(811)4.9 out of 5
1st Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 55% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a patch management and software deployment tool that provides visibility of endpoint status, automates updates, and allows remote access to endpoints.
    • Users frequently mention the ease of use, the ability to automate updates and script deployments, and the comprehensive reports that enhance monitoring and management processes.
    • Reviewers noted issues with the remote desktop functionality, the inability to filter and uninstall software based on specific criteria, and the absence of a Linux agent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    361
    Patch Management
    325
    Software Deployment
    211
    Automation
    202
    Easy Setup
    199
    Cons
    Missing Features
    168
    Remote Access Issues
    100
    Feature Limitations
    77
    Improvement Needed
    65
    Needs Improvement
    58
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 55% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a patch management and software deployment tool that provides visibility of endpoint status, automates updates, and allows remote access to endpoints.
  • Users frequently mention the ease of use, the ability to automate updates and script deployments, and the comprehensive reports that enhance monitoring and management processes.
  • Reviewers noted issues with the remote desktop functionality, the inability to filter and uninstall software based on specific criteria, and the absence of a Linux agent.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
361
Patch Management
325
Software Deployment
211
Automation
202
Easy Setup
199
Cons
Missing Features
168
Remote Access Issues
100
Feature Limitations
77
Improvement Needed
65
Needs Improvement
58
View All Pros and Cons
Action1 features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
570 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Atera
(951)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
    • Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
    • Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    519
    Features
    339
    Automation
    286
    Remote Access
    235
    Customer Support
    229
    Cons
    Missing Features
    241
    Limited Features
    172
    Feature Issues
    125
    Improvement Needed
    108
    Needs Improvement
    84
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a platform that assists in diagnosing issues, implementing solutions, and managing systems through features like Patching and Automation.
  • Reviewers like the ease of setup, the ability to combine old systems, the automation options, and the preventative maintenance provided by the platform.
  • Users experienced issues with ticket editing options, limitations in reporting and customization, and occasional inaccuracies in system readings.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
519
Features
339
Automation
286
Remote Access
235
Customer Support
229
Cons
Missing Features
241
Limited Features
172
Feature Issues
125
Improvement Needed
108
Needs Improvement
84
View All Pros and Cons
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,677 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
Acronis Cyber Protect Cloud
(1,263)4.7 out of 5
4th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect Cloud
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect Cloud is a software that provides email notifications when computers encounter an attack or if backups are not executed due to changes in the setup.
    • Users frequently mention the software's ability to prevent cyber attacks and ensure data restoration through reliable backups, and its seamless integration with tools like SharePoint and OneDrive enhances workflow efficiency.
    • Users mentioned that the pricing could be more accessible, especially for smaller businesses, and the setup process was a little tricky at first.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    195
    Backup Solutions
    190
    Backup Ease
    151
    Protection
    140
    Reliability
    139
    Cons
    Slow Performance
    69
    Expensive
    54
    Poor Customer Support
    50
    Complexity
    46
    Learning Curve
    37
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    95,118 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect Cloud is a software that provides email notifications when computers encounter an attack or if backups are not executed due to changes in the setup.
  • Users frequently mention the software's ability to prevent cyber attacks and ensure data restoration through reliable backups, and its seamless integration with tools like SharePoint and OneDrive enhances workflow efficiency.
  • Users mentioned that the pricing could be more accessible, especially for smaller businesses, and the setup process was a little tricky at first.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
195
Backup Solutions
190
Backup Ease
151
Protection
140
Reliability
139
Cons
Slow Performance
69
Expensive
54
Poor Customer Support
50
Complexity
46
Learning Curve
37
View All Pros and Cons
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
95,118 Twitter followers
LinkedIn® Page
www.linkedin.com
1,916 employees on LinkedIn®
ESET PROTECT
(914)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    192
    Security
    167
    Protection
    151
    Reliability
    108
    Cybersecurity Protection
    107
    Cons
    Learning Curve
    50
    Difficult Configuration
    46
    Expensive
    42
    Not User-Friendly
    36
    Slow Performance
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ESET PROTECT features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    277,538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,944 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 46% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
192
Security
167
Protection
151
Reliability
108
Cybersecurity Protection
107
Cons
Learning Curve
50
Difficult Configuration
46
Expensive
42
Not User-Friendly
36
Slow Performance
35
View All Pros and Cons
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
277,538 Twitter followers
LinkedIn® Page
www.linkedin.com
1,944 employees on LinkedIn®
Acronis Cyber Protect
(733)4.3 out of 5
View top Consulting Services for Acronis Cyber Protect
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    18
    Ease of Use
    16
    Features
    13
    Backup Frequency
    10
    Centralized Management
    10
    Cons
    Expensive
    6
    Limited Features
    6
    Missing Features
    6
    Difficult Learning
    5
    Poor Customer Support
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.4
    Ease of Admin
    Average: 8.9
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    95,118 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,916 employees on LinkedIn®
    Ownership
    Acronis is majority-owned by EQT
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 40% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
18
Ease of Use
16
Features
13
Backup Frequency
10
Centralized Management
10
Cons
Expensive
6
Limited Features
6
Missing Features
6
Difficult Learning
5
Poor Customer Support
5
View All Pros and Cons
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.4
Ease of Admin
Average: 8.9
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
95,118 Twitter followers
LinkedIn® Page
www.linkedin.com
1,916 employees on LinkedIn®
Ownership
Acronis is majority-owned by EQT
N-able N-central
(527)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Patch Management software
View top Consulting Services for N-able N-central
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Features
    76
    Automation
    68
    Remote Access
    60
    Customer Support
    59
    Cons
    Missing Features
    53
    Needs Improvement
    36
    Feature Issues
    35
    Learning Curve
    34
    Not User-Friendly
    32
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Quality of Support
    Average: 8.8
    7.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,149 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Features
76
Automation
68
Remote Access
60
Customer Support
59
Cons
Missing Features
53
Needs Improvement
36
Feature Issues
35
Learning Curve
34
Not User-Friendly
32
View All Pros and Cons
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.0
Quality of Support
Average: 8.8
7.9
Ease of Use
Average: 8.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,930 Twitter followers
LinkedIn® Page
www.linkedin.com
2,149 employees on LinkedIn®
Ownership
NYSE: NABL
Pulseway
(119)4.6 out of 5
11th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 53% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pulseway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Customer Support
    36
    Features
    29
    Intuitive
    20
    Responsive Support
    19
    Cons
    Missing Features
    20
    Feature Issues
    11
    Lacking Features
    11
    Limited Features
    11
    Needs Improvement
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pulseway features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MMSoft Design
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 53% Small-Business
  • 41% Mid-Market
Pulseway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Customer Support
36
Features
29
Intuitive
20
Responsive Support
19
Cons
Missing Features
20
Feature Issues
11
Lacking Features
11
Limited Features
11
Needs Improvement
11
View All Pros and Cons
Pulseway features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
MMSoft Design
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,117 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Red Hat Ansible Automation Platform
(373)4.6 out of 5
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    59
    Automation Efficiency
    49
    Ease of Use
    44
    Easy Integrations
    38
    Task Automation
    37
    Cons
    Complexity
    16
    Learning Curve
    16
    Learning Difficulty
    16
    Automation Issues
    12
    Complex Setup
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    297,477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,575 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
59
Automation Efficiency
49
Ease of Use
44
Easy Integrations
38
Task Automation
37
Cons
Complexity
16
Learning Curve
16
Learning Difficulty
16
Automation Issues
12
Complex Setup
12
View All Pros and Cons
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
297,477 Twitter followers
LinkedIn® Page
www.linkedin.com
19,575 employees on LinkedIn®
ManageEngine Endpoint Central
(1,028)4.5 out of 5
8th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    332
    Patch Management
    282
    Features
    223
    Software Deployment
    186
    Endpoint Management
    169
    Cons
    Missing Features
    104
    Feature Issues
    84
    Complexity
    71
    Patching Issues
    66
    Update Issues
    64
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.8
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regul

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
332
Patch Management
282
Features
223
Software Deployment
186
Endpoint Management
169
Cons
Missing Features
104
Feature Issues
84
Complexity
71
Patching Issues
66
Update Issues
64
View All Pros and Cons
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,873 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
14th Easiest To Use in Patch Management software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    16
    Ease of Use
    15
    Remote Access
    10
    User Interface
    10
    Features
    9
    Cons
    Missing Features
    8
    Connectivity Issues
    6
    Improvement Needed
    6
    Remote Access Issues
    5
    Slow Performance
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Quality of Support
    Average: 8.8
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
16
Ease of Use
15
Remote Access
10
User Interface
10
Features
9
Cons
Missing Features
8
Connectivity Issues
6
Improvement Needed
6
Remote Access Issues
5
Slow Performance
5
View All Pros and Cons
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
7.8
Has the product been a good partner in doing business?
Average: 9.0
7.4
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,487 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®
LogMeIn Resolve
(441)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Remote Control
    28
    Remote Access
    25
    Remote Support
    24
    Customer Support
    22
    Cons
    Remote Access Issues
    13
    Expensive
    12
    Slow Performance
    12
    Connection Issues
    9
    Technical Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Remote Control
28
Remote Access
25
Remote Support
24
Customer Support
22
Cons
Remote Access Issues
13
Expensive
12
Slow Performance
12
Connection Issues
9
Technical Issues
9
View All Pros and Cons
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,422 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
PDQ Deploy & Inventory
(273)4.8 out of 5
Save to My Lists
Entry Level Price:$1,650.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Deployment Ease
    2
    Reliability
    2
    Setup Ease
    2
    Software Deployment
    2
    Cons
    Access Issues
    1
    Expensive
    1
    Inaccuracy Issues
    1
    Inadequate Reporting
    1
    Integration Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Deployment Ease
2
Reliability
2
Setup Ease
2
Software Deployment
2
Cons
Access Issues
1
Expensive
1
Inaccuracy Issues
1
Inadequate Reporting
1
Integration Issues
1
View All Pros and Cons
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
983 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
Splashtop Remote Support
(231)4.8 out of 5
Optimized for quick response
13th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Support is a tool that provides remote access and support capabilities, allowing IT professionals to assist clients and manage systems remotely.
    • Users frequently mention the ease of use, quick setup, and efficient remote access capabilities of Splashtop Remote Support, highlighting its ability to view system specifications, last login details, and the ability to transfer files between computers.
    • Reviewers mentioned occasional connection issues when different versions of the software are used, limitations in customization for larger enterprises, and difficulties with managing multiple screens and the update process that can sometimes interrupt a session.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Remote Access
    39
    Remote Support
    25
    Simple
    23
    Remote Control
    21
    Cons
    Remote Access Issues
    12
    Connectivity Issues
    8
    Missing Features
    7
    Limited Functionality
    6
    Login Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Support features and usability ratings that predict user satisfaction
    9.4
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Support is a tool that provides remote access and support capabilities, allowing IT professionals to assist clients and manage systems remotely.
  • Users frequently mention the ease of use, quick setup, and efficient remote access capabilities of Splashtop Remote Support, highlighting its ability to view system specifications, last login details, and the ability to transfer files between computers.
  • Reviewers mentioned occasional connection issues when different versions of the software are used, limitations in customization for larger enterprises, and difficulties with managing multiple screens and the update process that can sometimes interrupt a session.
Splashtop Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Remote Access
39
Remote Support
25
Simple
23
Remote Control
21
Cons
Remote Access Issues
12
Connectivity Issues
8
Missing Features
7
Limited Functionality
6
Login Issues
6
View All Pros and Cons
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,233 Twitter followers
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®
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