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Automox Reviews & Product Details

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PatchOS

$1.00
1 Device Per Month

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Automox Reviews (282)

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Reviews

Automox Reviews (282)

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4.5
282 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and automated patch management, which significantly reduces the time spent on manual updates. The intuitive interface and ability to create custom policies enhance user satisfaction, allowing for efficient management of diverse device environments. However, some users note that reporting features could be improved for better visibility into patch statuses.

Pros & Cons

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BB
IT Manager
Mid-Market (51-1000 emp.)
"Flawless for 2 Years—Plays Nicely with Our Security Stack"
What do you like best about Automox?

This program does not interfere with any of our security stack programs and has worked flawlessly for 2 years on many Windows Server versions. Review collected by and hosted on G2.com.

What do you dislike about Automox?

I have no dislikes about the app or the interface or the rules etc. Review collected by and hosted on G2.com.

Nathan B.
NB
ICT Manager
Mid-Market (51-1000 emp.)
"Effortless Setup, Superior Device Management"
What do you like best about Automox?

I love how Automox provides a centralized approach to managing our device estate, which immensely enhances our reporting and visibility of device health. The user interface is remarkably intuitive, and its simplicity stands out as a major advantage. Additionally, I highly value the ability to build custom worklets and policies tailored to our specific business needs, offering significant flexibility. Automox's integration with Rapid7 is another substantial benefit that enhances its functionality. The initial setup was very easy, quick, and straightforward, allowing us to be up and running within hours. Furthermore, the shift to Automox from Datto RMM was primarily driven by its cost-effectiveness, advanced functionality, and superior flexibility. Overall, I am thoroughly impressed with Automox's comprehensive offerings and would highly recommend it to others, giving it a rating of ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Automox?

I find the lack of integrations with Jira and Teams to be a limitation. This adds complexity to our workflow since these are tools we frequently use. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Effortlessly Patches Hundreds of Servers and Keeps Us Compliant"
What do you like best about Automox?

I like its ability to patch hundreds of servers at a time efficiently, which helps us stay compliant with our security initiatives. Review collected by and hosted on G2.com.

What do you dislike about Automox?

I feel they need to improve their reporting and offer more canned reports. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"User-Friendly Integrations That Fit Our Existing App Infrastructure"
What do you like best about Automox?

User friendly intergrations with existing app infrastructure Review collected by and hosted on G2.com.

What do you dislike about Automox?

No clear response on product failures. Documentation repository is not well presented. Review collected by and hosted on G2.com.

Hasir H.
HH
Cyber Security Engineer
Enterprise (> 1000 emp.)
"Best Patch management tool with multiple options"
What do you like best about Automox?

As a cybersecurity engineer, I find Automox extremely effective in mitigating outdated software with just a single click. The Group Policy customization options are excellent, allowing us to tailor settings such as scheduling, automatic restarts, and more to meet our specific needs. With the one-click scan feature, we can quickly patch devices, making the entire process seamless and efficient. Review collected by and hosted on G2.com.

What do you dislike about Automox?

I haven’t noticed any disadvantages so far. However, having a single, built-in connector for seamless integration with SIEM and ticketing tool would make it even more efficient and valuable. Review collected by and hosted on G2.com.

ABRAR AHAMED M.
AM
Assistant security engineer
Small-Business (50 or fewer emp.)
"efficient tool for patch management"
What do you like best about Automox?

Automox's automation process and capabilities save significant time by pushing updates across multiple devices. It has a highly user-friendly interface and offers cross-platform support, which is helpful for both Windows and Linux users. The real-time visibility into patch status and compliance reports is also a great help in maintaining security posture. Review collected by and hosted on G2.com.

What do you dislike about Automox?

While Automox is reliable, there can be occasional delays in reporting status updates after patches are deployed. Review collected by and hosted on G2.com.

KK
System Administrator
Mid-Market (51-1000 emp.)
"Makes patching way less painful"
What do you like best about Automox?

We’ve been using Automox for a while, and honestly, it’s saved me a lot of headaches. Before, patching was this long, boring process I had to babysit, and sometimes updates would get missed. Now, most of it just happens on its own, even for our remote systems.

The dashboard is simple enough once you get used to it, and I like that I can set up policies and not worry too much after. Only thing is, in the beginning, figuring out custom policies took some trial and error. Reporting could also be more detailed without having to export stuff. But overall, it does what it promises and has made patch management way smoother for me. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Takes a bit to learn, reporting could be better Review collected by and hosted on G2.com.

BT
Sr IT Analyst
Enterprise (> 1000 emp.)
"Great product. Support can be better integrated"
What do you like best about Automox?

Using Automox to patch a mixed-use Linux environment has significantly streamlined our IT operations. Automox's cloud-native platform allows us to automate patch management across various Linux distributions, ensuring that all systems are up-to-date with the latest security patches and software updates. The intuitive interface and powerful automation capabilities enable us to schedule and deploy patches seamlessly, reducing the risk of vulnerabilities and improving overall system stability. Additionally, Automox provides real-time visibility into the patch status of all devices, allowing us to quickly identify and address any issues. This has not only enhanced our security posture but also freed up valuable time for our IT team to focus on more strategic initiatives. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Difficulty in accessing logs directly from the device page. This limitation can hinder efficient troubleshooting and monitoring, as it requires additional steps to locate and review logs. Streamlining this process by making logs more readily accessible would significantly enhance the user experience and improve overall operational efficiency. Despite this inconvenience, Automox remains a valuable tool in our IT arsenal, but addressing this issue would make it even more effective. Review collected by and hosted on G2.com.

Ankita K.
AK
Software Engineer
Enterprise (> 1000 emp.)
"Using automox for security (from a developer's view)"
What do you like best about Automox?

The best thing about Automox is that the entire solution is cloud based. Being a software developer it eliminates the need to have the entire complex solution, which makes it very easy to scale and deploy across different distributed team. Another thing that I find very useful is its ability to automate patching through policy-based rules, so this allows patches to be deployed efficiently without any disruptions. Review collected by and hosted on G2.com.

What do you dislike about Automox?

The thing that I dislike about Automox is it does not have built in automatic patch rollback feature for problematic updates.So if it installs any patch which does not well E2E, we have to manually uninstall it or make custom updates to rectify Review collected by and hosted on G2.com.

Venkatesh P.
VP
Sr. Hardware Test Lead | Qual Lead (Contracting at Microsoft Hyderabad)
Small-Business (50 or fewer emp.)
"Reliable Patching with Minimal Hassle"
What do you like best about Automox?

Hands-off automation that consistently works after setup.

Clean, centralized dashboard for Windows, macOS, and Linux systems.

Custom scripting via Worklets gives flexibility without complexity.

Responsive support and a helpful user community. Review collected by and hosted on G2.com.

What do you dislike about Automox?

Patch reporting lacks depth, making audits a bit tricky.

Stuck updates provide little feedback until the next system check-in.

The UI can feel clunky when digging into detailed settings.

Server support isn’t as robust compared to desktop environments. Review collected by and hosted on G2.com.

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PatchOS

$1.00
1 Device Per Month

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