Automox Reviews & Product Details

It works with all the OSes we use in our infrastructure. Most other patching tools either only support one or two Linux Distro's or don't patch macs. This has allowed us to simplify our environment to a single dashboard for patching instead of three. Review collected by and hosted on G2.com.

Only downside is if users jump from one subnet to another often (For laptops) the agent sometimes can show the device as being offline until the next scan schedule or the system reboots. Also they haven't gotten access rights quite squared away so you can't yet limit access to specific groups to specific users. Review collected by and hosted on G2.com.

The user interface is simple, clean and easy to sue even by first time user. No need to to spend too much time on training.Ability to deploy patches quickly and not only for Windows but also Mac/Linux and patch 3rd party software. It is very powerful and flexible tool to help administrators to provide patch management. Review collected by and hosted on G2.com.

Not really anything that I dislike ... Automox came long way where is today and it is still evolving solution that has more to offer in future with adding more features into product. Right now only dislike is the Slack messages about added and removed hosts into dashboard as they do not provide details. However, I believe this is very small thing and will be fixed in future releases. Review collected by and hosted on G2.com.

Visibility into endpoints? Patching across Mac, Windows, Linux? Deploying software or policies? hard to pick just one thing! Review collected by and hosted on G2.com.

Reporting is on the way up, I know from speaking to the team at Automox, but currently it is the Achilles heal. Review collected by and hosted on G2.com.

Ease of use and price point. The design of the web portal is beautiful. I love using Automox. Review collected by and hosted on G2.com.

The inability to search devices based on additional parameters such as last user to login. Review collected by and hosted on G2.com.

We have been using it for 2 years and every week it applies the patches to our 100 computers. If a patch cannot be applied we get a weekly email that informs us what failed and why. We then can research each failure and the patch applied or have the patch ignored. With WSUS this was not possible. WSUS, in my opinion, is not easy to use and not effective Review collected by and hosted on G2.com.

To be honest I do not dislike anything. It is a great product and very helpful Review collected by and hosted on G2.com.

I like that I can setup patching schedules per grouping of machine. For example, we have our clients split up based off of the type of machine, then we patch the machines on different schedules. Review collected by and hosted on G2.com.

I dislike that I can't simply pick the days of given months for patching. I have to choose by the month and week. But, for instance, If I want to patch every 4th week of every month, if there is a day that is on it's 4th iteration that month, but not a part of the 4th full week of that month, the patching starts earlier than expected, so you have to setup a second patch schedule to handle split weeks. Review collected by and hosted on G2.com.

The overall layout and intuitive way to add endpoints. It is easy to divide them into groups and set schedules Review collected by and hosted on G2.com.

It is sometimes difficult to consistently apply patches, but that is more to do with the endpoint Review collected by and hosted on G2.com.

Everything they have to offer -

Patches and visibility,

Required Software,

Custom Policies allows for all sorts of fun things. Review collected by and hosted on G2.com.

They're still heavily evolving, but so far the largest negative impact has been the dashboard. Loading times are sometimes difficult to bare. Review collected by and hosted on G2.com.

Awesome tool to use. Good to have for patching remote systems. Set up is easy. Support and communication is spot on from Automox team. The UI is good and relatively affordable product to use for an organization. Review collected by and hosted on G2.com.

Nothing so far to dislike anything about it. Review collected by and hosted on G2.com.

Dashboard one for all to administer every customer's pc in one place. This thing does it all and also produces very handy reports that i can easily give to one of my customers. This thing is a lifesaver and also covers my rear by patching security loop holes that might not get patched. Review collected by and hosted on G2.com.

The customer service is good however it is hard to understand them sometimes and also the wait times have been long before. The waiting for the tickets responses has also seemed sometimes to lag but they do appear to be getting better. Review collected by and hosted on G2.com.

Setup is a breeze, dashboard is clean and informative. Review collected by and hosted on G2.com.

Windows patches can be a pain. Needs more manual restarts than I care for. Review collected by and hosted on G2.com.

like how much granualarity it has with being able to patch all of our systems Review collected by and hosted on G2.com.

reporting could be better, would like to see better and more reports for fails and successes of patches Review collected by and hosted on G2.com.

Lots of features, keeps us up to date on all patches all the time Review collected by and hosted on G2.com.

Reporting, wish there were more of them out there for us Review collected by and hosted on G2.com.

User interface is easy. Install and management is a piece of cake. But the best, by far, is the ability to patch BYOD workstations in a manner that staff find agreeable. Review collected by and hosted on G2.com.

Really nothing. I would like improved ability to message end-users to let them know via Automox that we need them to restart their machine. Improved ability to label machines during install or set up individualized deployment links, but these are relatively minor quibbles. Review collected by and hosted on G2.com.