Pulseway Reviews & Product Details

Tags. Running my own scripts. Working on remote machines silently. Review collected by and hosted on G2.com.

Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last module before we push the next, yes? Also, the app logs me out too soon. I am constantly logging back in. Review collected by and hosted on G2.com.

It works and the best part is their patch management is a pretty solution, It is easy to use and operate. I have used their support a few times and they have been quick to respond and resolve issues when needed. We use it on a daily basis. Review collected by and hosted on G2.com.

The remote control agent can be clunky at times but it still works but wished they would work on developing it a bit more to be more seemless but its not a deal breaker. Review collected by and hosted on G2.com.

You can access your assets anywhere and wherever you are without using your computer Review collected by and hosted on G2.com.

The reporting is not good and need a revamp Review collected by and hosted on G2.com.

The advantages I like the most are remote access to computers and being able to perform automations that facilitate the management of workstations. Review collected by and hosted on G2.com.

The price is a bit high, but apart from that, there is no problem. Review collected by and hosted on G2.com.

It can monitor and organize virtually everything related to servers. Mobile app, overview app for computers. Review collected by and hosted on G2.com.

The price of the license could be better Review collected by and hosted on G2.com.

It has amazing features that are not available in other RMMs Review collected by and hosted on G2.com.

It’s pricing is very high compared to other comparable rmms Review collected by and hosted on G2.com.

What I like about Pulseway is the one-on-one communication with my direct point of contact, Sean. Sean is very knowledgeable and easy to communicate with, allowing me to understand the different products Pulseway offers. Overall, I recommend Pulseway to my friends and clients. Customer support has been a great addition to my experience with Pulseway products. Pulseway's overall products have a clean and easy interface to work with, easy to integrate into my organization, and easy to implement for my clients, and they provide more than enough hands-on training on how to use the products, either through the Pulseway Online Training or one-on-one communication with my direct Pulsway Account Manager, Sean. I use Pulseway products daily in my business to provide the best possible services to my clients. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay. Teh Product was easy to user, it had a simple implementation process as well as a plethora of integration to usual apps. Pulsway is my daily driver for remote management as an MSP. Review collected by and hosted on G2.com.

Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile.

The mobile app has not been updated in terms of excessive functionaliy as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add. Review collected by and hosted on G2.com.

The RMM is wonderful. The RMM webapp and the RMM phone app are identical. There is nothing I can't do or see from phone. Extremely easy to implement and use. Support is quick to respond to emails, whether they are questions, requests, or issues. The PSA is just as good as the RMM. I would recommend both, we use both on a daily basis. Review collected by and hosted on G2.com.

Update schedule. I wish they would publish their update schedule. Review collected by and hosted on G2.com.

The always working to innovate by finding new and better ways to do all the things neccesary for the success of MSP's and their clients.

The platform is secure, intuitive to use, and deploy. It has integrated seamlessy thus far into every normal and custom customer setups that I often work on, so it has given me a better handle on processes and systems running, with ever increasing visibility into the network infrastructure that I manage. I use it VERY often, every day, multiple times per day, whether from my laptop, desktop or mobile app.

It's VERY easy to deploy and organize right from install, and the customer support is phenomenal. My account manager is ALWAYS on the ball, and reaches out ever so often to check in to make sure I have all that I need. Every issue I've brought up has been handled with urgency (even if it's not an urgent matter) and efficiency. I lke that A LOT. I tested other platforms before choosing Pulseway, and everyday it's confirmed that I chose right. Review collected by and hosted on G2.com.

I'll have to get back to you on that if or when I find something. Review collected by and hosted on G2.com.