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Pulseway Reviews & Product Details

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Business

from $39
Tier based pricing

Pulseway Media

Pulseway Demo - Remote monitoring & management that works for you
Pulseway RMM has been designed with simplicity in mind, your team does not have to spend weeks onboarding thanks to the user-friendly interface and intuitive UI. With Pulseway you get instant productivity and efficiency, without spending hundreds of dollars on an expensive and complicated onboard...
Pulseway Demo - Next Generation End User Support
Reduce the pressure on support by empowering end users to immediately resolve their own issues. Fewer support tickets, shorter response times, happier users.
Pulseway Demo - Powerful Automation with Auto-Remediation Technology
Pulseway’s advanced IT automation workflow technology give you the power to auto-resolve IT issues automatically as they happen.
Pulseway Demo - Fast and Secure Remote Control
Remote into any system using Pulseway Remote Control, available for both macOS and Windows.
Pulseway Demo - Built-in OS and 3rd Party Patching
Save time installing, updating and uninstalling over 150+ applications with Pulseway patch management, while keeping all your systems and users safe and secure at all times.
Pulseway Demo - Mobile First Design
Work from anywhere and stay on top of all the issues and alerts thanks to Pulseway native mobile apps.
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Pulseway Reviews (121)

Reviews

Pulseway Reviews (121)

4.6
122 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and powerful automation features, which streamline IT management tasks and enhance productivity. The intuitive interface and responsive customer support contribute to a positive user experience, making it a reliable choice for remote monitoring. However, some users note that the mobile app could benefit from additional features.

Pros & Cons

Generated from real user reviews
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Jack I.
JI
Managing Consultant
Mid-Market (51-1000 emp.)
"Great Feature Set, but Clunky Tools That Don’t Always Work as Intended"
What do you like best about Pulseway?

Pulseway has a great feature set for managing a fleet of devices both locally and remotely/field. Remote connectivity is good and the introduction of MDM is the right move forward. Support is and has always been fast and good. Pulseway is used every day in our organisation and we use it across Windows, Mac and iPads. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Quite often, features are clunky and sometimes don't work as intended. While support is on hand to assist when this is the case, this happens more frequently that I would like. the UI is still quite clunky and could be simpler to access areas that are commonly accessed. More data from machines and devices would be useful for troubleshooting/general info. Review collected by and hosted on G2.com.

RE
Threat Intelligence Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Brilliant Mobile Control and Versatile Remote Management"
What do you like best about Pulseway?

Pulseway has brilliant mobile control and this helps in managing servers and ensuring that this is done from a mobile phone

The program instantly inform users when the system behaves abnormally and this creates a smooth response

Pulseway has an onboarding process that is efficient and no technical difficulties experienced

Pulseway ensures a versatile remote management, where we access systems and monitor them remotely.

The app allows automated patching and updates and this. lowers the repetitive tasks Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Ulseway has incomplete modules and this unfinished version makes the app less usable.

The mobile app version for Pulseway is better than the desktop version and this demonstrates inconsistency Review collected by and hosted on G2.com.

EM
Systems Administrator
Mid-Market (51-1000 emp.)
"Customizable and Powerful with Great Tagging Features"
What do you like best about Pulseway?

Tags. Running my own scripts. Working on remote machines silently. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last module before we push the next, yes? Also, the app logs me out too soon. I am constantly logging back in. Review collected by and hosted on G2.com.

Adolfo O.
AO
Senior IT support
Mid-Market (51-1000 emp.)
"Excellent Endpoint Monitoring with Great Alerts and Statistics"
What do you like best about Pulseway?

The alerts, statistics and everything related with the endpoint monitoring, which is what we needed Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The lack of better graphics in real time like other solutions Review collected by and hosted on G2.com.

SF
Partner for an MSP
Small-Business (50 or fewer emp.)
"Pulseway RMM is a solid product to consider"
What do you like best about Pulseway?

It works and the best part is their patch management is a pretty solution, It is easy to use and operate. I have used their support a few times and they have been quick to respond and resolve issues when needed. We use it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The remote control agent can be clunky at times but it still works but wished they would work on developing it a bit more to be more seemless but its not a deal breaker. Review collected by and hosted on G2.com.

JJ
Senior Infrastructure Analyst
Mid-Market (51-1000 emp.)
"Access Assets Anywhere, Anytime with Ease"
What do you like best about Pulseway?

You can access your assets anywhere and wherever you are without using your computer Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The reporting is not good and need a revamp Review collected by and hosted on G2.com.

João Ferreira R.
JR
IT Administrator
Mid-Market (51-1000 emp.)
"Remote Access and Automation that Facilitate Management"
What do you like best about Pulseway?

The advantages I like the most are remote access to computers and being able to perform automations that facilitate the management of workstations. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The price is a bit high, but apart from that, there is no problem. Review collected by and hosted on G2.com.

Pavel B.
PB
ITC manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Monitoring servers, devices, and services"
What do you like best about Pulseway?

It can monitor and organize virtually everything related to servers. Mobile app, overview app for computers. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

The price of the license could be better Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Unique Features, But Pricey Compared to Competitors"
What do you like best about Pulseway?

It has amazing features that are not available in other RMMs Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

It’s pricing is very high compared to other comparable rmms Review collected by and hosted on G2.com.

Christopher R.
CR
CEO
Small-Business (50 or fewer emp.)
"Pulseway provides me the tools I need to grow my MSP."
What do you like best about Pulseway?

What I like about Pulseway is the one-on-one communication with my direct point of contact, Sean. Sean is very knowledgeable and easy to communicate with, allowing me to understand the different products Pulseway offers. Overall, I recommend Pulseway to my friends and clients. Customer support has been a great addition to my experience with Pulseway products. Pulseway's overall products have a clean and easy interface to work with, easy to integrate into my organization, and easy to implement for my clients, and they provide more than enough hands-on training on how to use the products, either through the Pulseway Online Training or one-on-one communication with my direct Pulsway Account Manager, Sean. I use Pulseway products daily in my business to provide the best possible services to my clients. Review collected by and hosted on G2.com.

What do you dislike about Pulseway?

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

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GU
Guest User
Last activity almost 4 years ago

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Pricing Options

Pricing provided by Pulseway.

Business

from $39
Tier based pricing
Pulseway Comparisons
Pulseway Features
Device Management
Remote Monitoring
Asset Tracking
Application Deployment
Remote Access
Dashboards and Visualizations
Alerts and Notifications