Pulseway Reviews & Product Details


What is Pulseway?

Through Pulseway's apps or a web browser on your mobile device, you can restart services, issue commands, check utilization, restart systems, check disk space, and work with individual files without rushing back to your computer to do so. And you're not using a high bandwidth remote desktop session to do it either. You have instant and complete access to every Pulseway-enabled system on your network from anywhere. Pulseway's solution doesn't end with simple system up/down monitoring or with a "look but can't touch" view. Immediate alerts notify you so that you'll be the first to know when something goes wrong on your critical systems. As an administrator, you have full access to all services, file systems, command windows, and performance data. There's absolutely no administrative task that you can't perform. And you can automate your first line of defense by specifying alert conditions to trigger tasks such as restarting a process or running a script. Additionally, you can run command line scripts, batch files, commands, or PowerShell cmdlets to gather more information or to remedy a problem. By customizing monitoring and alerting on each system, you don't have to settle for a canned or out-of-the-box solution. Accept the defaults if you want or fine-tune each system to alert the way you want. Pulseway also enables you to monitor your applications using the REST API or the Cloud API. Display key runtime parameters, stats and use Web Hooks to interact with the monitored instances in real time. Send notifications when runtime parameters are out of bounds, errors occur or on any other events worth knowing about. Start managing embedded systems, websites, applications, backup scripts and more using any programming or scripting language there is.

Write a Review

Pulseway Screenshots


Pulseway Profile Details

Pulseway Profile Details

Related Links
Q&A
Languages Supported
English
Vendor
MMSoft Design
Company Website
Year Founded
2011
HQ Location
Dublin, Ireland
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
25
Twitter
@pulsewayapp
Twitter Followers
4,636
Show moreShow fewer

Companies Using Pulseway

Siemens
eBay
Dell
Robert Half
Conde Nast
Northwestern University
Louis Vuitton
ESET
CareTech Solutions
SOPHOS
Caritas Internationalis
BCIT

Pulseway Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Write a Review
1-16 of 16 total Pulseway reviews

Pulseway Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-16 of 16 total Pulseway reviews
Copy Review URL
IT Director
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"New user of Pulseway but now a believer!"

What do you like best?

I just started using Pulseway recently but it has already helped me find and resolve a situation with one of my servers that I never knew about. Awesome product!

What do you dislike?

I haven't found anything I dislike. It works as advertised and works well.

Recommendations to others considering the product:

If you are unsure if it will meet your needs, start with a small number of monitored devices on a month to month, then increase your devices as needed.

What problems are you solving with the product? What benefits have you realized?

I am using it to monitor mission critical servers. I work for a Medical Practice and we have doctors on duty 24x7x365, so minimizing downtime and resolving issues quickly are critical. Pulseway helps me discover any issues as soon as they occur so I can start working on the solution ASAP.

Copy Review URL
Owner
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Getting better, but still a great product for remote monitoring and management."

What do you like best?

The best feature of Pulseway is cost of implementation. They provide a great suite of tools for a very good price. They are moving in the right direction with group policies and cloud management.

What do you dislike?

Their cross-platform support leaves a bit to be desired. They are very good with monitoring Windows systems. Even though they have agents for other systems they are not as powerful as Windows.

Recommendations to others considering the product:

Reach out for a trial of the software. If you mainly monitor Windows machines from a Windows machine then Pulseway offers a lot of comparable tools compared to their competitors.

What problems are you solving with the product? What benefits have you realized?

We use Pulseway for remote monitoring, management and maintenance for our clients.

Copy Review URL
IT Team Lead
Financial Services
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Inexpensive and solid solution for server monitoring in Windows environments."

What do you like best?

Pulseway provides a solid GUI for customizing your monitoring on Windows servers, which anyone who has used Nagios or other open-source monitoring solutions can appreciate. There is a lot of room for customization and there is a great mobile app that you can use for servicing servers and your Active Directory environment remotely.

What do you dislike?

If you forget to clear an alert/notification, it will not alert you again if the same behavior persists, which is a problem. There also isn't a good way to visualize performance over time on machines.

What problems are you solving with the product? What benefits have you realized?

We have been able to alert on critical resource issues, which allows us to get ahead of the problem and scale our servers appropriately as demands increase. We have also been able to more proactively alert on events such as AD accounts getting locked out so we can better service our customers (employees).

Copy Review URL
Senior Systems Analyst
Defense & Space
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Pulseway is a must-have for any System Administrator"

What do you like best?

My favorite Pulseway feature is that I have full control of my systems from the web or from an app. I can do 95% of my system admin tasks remotely via Pulseway.

What do you dislike?

I haven't found anything so far that I don't like.

Recommendations to others considering the product:

Very inexpensive solution. No negative issues.

What problems are you solving with the product? What benefits have you realized?

Quicker problem and break/fix response. I don't have to drive to the Data Center to fix things or have to have a computer for access.

Copy Review URL
IT Specialist
Information Technology and Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"IT Hovering at its finest!"

What do you like best?

Apps.. did I mention apps? Of course I had to mention apps! Apple, Android, Blackberry world they are on it! THe computer/server install applications install with no issues and are very easy quick to setup. They have every option you could think of when it comes to monitoring your hardware. Notification system that clear easily and very low number of false negatives. I trust the uptime of my servers to pulseway notifications for apps going down, pings going to high or MANY other notifications I have setup.

What do you dislike?

Funny is I do not dislike anything about this service. I do dislike the fact the Desktop dashboard is only windows! I am a mac user in a network of macs. and the ability to use the dashboard which is a great product itself is really upsetting.

Recommendations to others considering the product:

Want a simple fast server desktop monitoring services with fast implementation time and reliability and reasonable price structure? This is the tool for you.

What problems are you solving with the product? What benefits have you realized?

Downtime. Its nice to be working on a server issue just as the users are finding out! Making uptime come far sooner. Status being able to be confident in your systems becuse of reports and states.

Copy Review URL
Visiting Lecturer
Validated Reviewer
Review Source
Copy Review URL

"Most Powerful and User Friendly Asset Management system"

What do you like best?

Its interface is very interactive. In my personal opinion best use of Human Computer Interaction can be found in this store. I liked its multi factor authentication. Its Mobile interactive system is fully capable. Now even you can use it on your smartphone or ipad.

What do you dislike?

Price is little higher than the other compactors. Configuration is much difficult job. May be many other databases are supported in future edition but i was able to use it with MS SQL Server.

Recommendations to others considering the product:

If you need real time reporting to your mobile devices like smartphone and tablet, go for this product.

What problems are you solving with the product? What benefits have you realized?

While running software to report about usage of your system like CPU,disk space and memory usage. To manage like killing processes remotely. For perfect IT resource management and reporting.

Copy Review URL
Jr Javascript Coder
Computer Software
Validated Reviewer
Review Source
Copy Review URL

"They follow their motto for sure! Making IT Heroes."

What do you like best?

- Bunch of Applications you can use to monitor your infrastructure in Real Time. It can be your Phone with Android, an iPhone, you iPad, Android Tablet, Windows Phone and obviously, a webapp.

- Highly configurable setups. Every single detail you might've think a solution like this wouldn't have, you'll have it for sure with ease.

- Notifications for everything, downtimes, system failures, network issues, really everything.

What do you dislike?

Now it's completely paid, they could offer one, maximum two machines for free. Although the prices can be really low, some people simply can't afford this can of system, so they'll lose a potential user who could pay for it in the future if they offered a system or two for free.

Recommendations to others considering the product:

Even if you're new to Application Perfomance Management, feel free to give Pulseway a try. Its low price and goodies are for sure worth it. You'll have access to all your Server / Workstation's info right in your phone/tablet/webapp with little to no stress at setup phase.

What problems are you solving with the product? What benefits have you realized?

I had to monitor a couple servers i had at home a while ago

Copy Review URL
IT
Printing
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Get alerts before disaster strikes"

What do you like best?

Mobile application for real time notifications.

Various alert levels help me decide how to respond. Is it something I must deal with right now, or it can wait for when I get back to the office?

Hardware monitoring, temperatures, disk space left, customization.

What do you dislike?

The fact that I have to pay for more than one computer. I understand paying for server management, but if I want to manage my home computers (workstations) it should be free for 2-3 systems.

Recommendations to others considering the product:

Get it if you care about your company

What problems are you solving with the product? What benefits have you realized?

making sure disk space doesn't drop below a level, server temperatures, disk temperatures, network availability etc.

Copy Review URL
IT Technician & Senior System Administrator
Information Technology and Services
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Making IT Heroes"

What do you like best?

The advantage of this software is that brings the control of the situation before your eyes, directly in your hands, on your smart phone. It's a luxury to have all the features Pulseway delivers, only with a few taps on your device. The realtime monitoring system helped our company many times and we were able to prevent further hardware and software problems and recover from downtimes before our clients could have call us.

What do you dislike?

Due the fact I use this solution every day is hard to provide dislikes, but if something I think the company should improve is, making the product multilanguage. I guess the world wide market would agree and due the fact the most "IT Heroes" know pretty well english, I have personally met a lot of people that don't use english software unless is translated into local language.

Recommendations to others considering the product:

I would personally recommand Pulseway to IT Admins, IT Techs, but even to a junior IT passionate. Controlling another device, giving tech support, preparing reports in a matter of minutes and all of these in few taps from your device is a luxury that actually questions the competitors, offering best prices and high quality support.

What problems are you solving with the product? What benefits have you realized?

We have multiple internet connections used for email servers, vpns, local serves and inside networks. Since our internet providers were not offering a perfect solution, there were problems offen and clients were having downtimes and difficulties with daily work. Implementing the Pulseway Services, we managed to understand and action more prompt to the problems and slowly the downtimes decreased to 10% and lower.

Copy Review URL
Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"I LOVE PULSEWAY"

What do you like best?

Love that I can automate tasks, push updates, run scripts through command prompt....

What do you dislike?

Wish I could block certain KBs with a batch script or task or something.

What problems are you solving with the product? What benefits have you realized?

RMM

Copy Review URL
Associate Attorney
Law Practice
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Pulseway is great"

What do you like best?

I really like the ability to utilize it from any PC, tablet, or phone and the ability to remote monitor is also a spectacular feature

What do you dislike?

It is hard to figure out at first, but once you do it is user friendly.

Recommendations to others considering the product:

Quality product

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of being able to remote deal with IT issues

Copy Review URL
Validated Reviewer
Review Source
Copy Review URL

"Great Tool!!!"

What do you like best?

Saves me lots of time doing system administration. Terrific tool.

What do you dislike?

You can only have a total of 5 machines for free, but that's a pretty minor issue for most people.

What problems are you solving with the product? What benefits have you realized?

Pulseway simplifies so many things by putting everything together and is very easy to use. With this app in play, I'm capable of even monitoring how my ITs are actually handling system and server problems on their own. The most useful part I've discovered though is the push notifications for individual servers and systems, because within a very short amount of time of something happening to a system, you can respond to it almost right away, keeping efficiency at a high level. And these can be tailored to accompany just about any possible problems that can happen and you are even capable of assigning priority levels to the notifications as well.

Copy Review URL
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Awesome server health monitoring software"

What do you like best?

The software is great at catching server warnings.

What do you dislike?

Just a little bit is needed to get notifications going. Not too bad. Some odd Web App choices.

What problems are you solving with the product? What benefits have you realized?

Server health. Keeping on top of server operations.

Copy Review URL
Felony Assistant District Attorney: Economic Crimes
Law Enforcement
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Pulseway is the way"

What do you like best?

I like best the ability to remote login to other computers so that issues can be dealt with

What do you dislike?

I dislike that the program is a little simplistic and does not appear as professional as other programs.

Recommendations to others considering the product:

It is a good program especially if you want to use the remote login capabilities

What problems are you solving with the product? What benefits have you realized?

I am trying to deal with the ability to remote login to other computers to deal with the issues on those computers.

Copy Review URL
UI
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Pulseway"

What do you like best?

Remote monitoring software for monitoring server temps

What do you dislike?

Didn't work consistently

I had to keep re-enabling the software on the clients which defeated the purpose of having a remote sensor

Recommendations to others considering the product:

Would not recommend.

What problems are you solving with the product? What benefits have you realized?

The product just failed to work on the CPUs we installed it on

Copy Review URL
AH
Enterprise
(10,001+ employees)
Validated Reviewer
Review Source
Copy Review URL

"Pulseway gave me a sense of comfort for my monitored devices. "

What do you like best?

The more informative alerts. Very reliable.

What do you dislike?

Compatibility. Stability and features at the time.

What problems are you solving with the product? What benefits have you realized?

Sense of security and comfort.

Pulseway User Ratings

9.2
Ease of Use
Average: 8.7*
8.6
Quality of Support
Average: 8.5*
9.0
Ease of Setup
Average: 8.5*
* Remote Monitoring & Management (RMM) Category
Do you work for Pulseway?