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Buyer's Guide: Product Information Management (PIM)
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Plytix to provide ease of use with its intuitive interface and efficient centralized product management.
Users appreciate the excellent customer support from Plytix, noting responsiveness and a genuine investment in their success.
Users appreciate the ease of use and organization of Plytix, making product management efficient and streamlined.
Users note that there's limited flexibility in financial packages and functionalities, which restricts their creativity and capabilities.
Users find feature limitations in Plytix Cloud PIM & DAM, particularly in reporting and advanced functionalities.
Users note the missing features in Plytix's DAM and PIM, longing for enhancements and better functionality.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the user-friendly interface of Pimberly, making operations smooth and efficient for product management.
Users praise the excellent customer support from Pimberly, ensuring a smooth implementation and ongoing engagement.
Users value the powerful filtering options in Pimberly, enhancing workflow management and product scalability effectively.
Users find the learning curve challenging, as understanding workflows and functions can be time-consuming and confusing.
Users experience slow performance occasionally, especially when dealing with larger files or multiple system demands.
Users find the steep learning curve of Pimberly challenging, requiring significant time to master the workflows.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users admire the extremely user-friendly interface of Sales Layer PIM, facilitating easy onboarding and management of product data.
Users praise the intuitive interface of Sales Layer PIM, making it easy to learn and use effectively.
Users find Sales Layer PIM's intuitive interface highly effective for quick product visualization and efficient data management.
Users find the lack of missing features such as branded PDF exports and Amazon integration frustrating.
Users find the learning curve steep, necessitating training to effectively navigate Sales Layer PIM's vast features.
Users find bulk changes and data exporting difficult, leading to confusion and complicating their overall experience.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the helpful customer support of 1WorldSync, noting its ease of use and knowledgeable team.
Users appreciate the ease of use of 1WorldSync, benefiting from streamlined processes and valuable support resources.
Users find 1WorldSync's helpful customer service invaluable, ensuring smooth communication and support for their needs.
Users face a steep learning curve with 1WorldSync, making initial setup and management challenging without proper training.
Users experience data management issues in 1WorldSync, with complexities and errors impacting efficiency and data quality.
Users find the difficult learning curve of 1WorldSync challenging, especially for newcomers managing specific attributes.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Syndigo to be incredibly easy to use, streamlining data management and enhancing overall productivity.
Users appreciate the quick and thorough customer support from Syndigo, enhancing their overall experience with the platform.
Users find Syndigo's excellent support and user-friendly interface invaluable for streamlining grocery data management and operations.
Users face data management issues with bugs, complicated processes, and inconsistent results, leading to a frustrating experience.
The learning curve for Syndigo is steep, requiring time and effort to navigate its complex platform effectively.
Users face poor usability with Syndigo, struggling with a complex interface and unclear information requirements.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate Akeneo PIM for its centralized management of product data, enhancing efficiency and user experience across platforms.
Users find the intuitive design and features of Akeneo PIM enhance their workflow and streamline processes effortlessly.
Users value the seamless integrations of Akeneo PIM, enhancing scalability and connectivity with various technology providers.
Users face data management issues with Akeneo PIM, finding asset handling cumbersome and limited in functionality.
Users criticize Akeneo PIM for its missing features, citing limited analytics and lack of customizable options.
Users find the initial setup complex and the asset management cumbersome, complicating organization and retrieval processes.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Quable PIM remarkably easy to use, thanks to its intuitive interface and streamlined workflows.
Users highlight the intuitive navigation of Quable PIM, simplifying collaboration and enhancing overall user experience.
Users value the collaboration features in Quable PIM, facilitating cross-departmental involvement and enhancing data management efficiency.
Users find Quable PIM's limited flexibility a challenge for data exports and integration with other systems.
Users find poor usability in Quable PIM, struggling with unclear interfaces and frustrating navigation challenges.
Users experience slow performance with Quable PIM, facing latencies and inefficiencies that hinder workflow efficiency.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Inriver, appreciating its smooth interface and helpful support for growth.
Users appreciate the flexibility of Inriver's data model, which easily accommodates complex business needs and customizations.
Users value the centralized product data management of Inriver, benefiting from customizable fields and efficient reporting.
Users find poor usability in InRiver, struggling with complex tasks and an unintuitive interface compared to previous systems.
Users find the learning curve steep, requiring time and practice to navigate Inriver effectively.
Users find Inriver to be expensive, with costs not justifiable by its usability and required custom development.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find the ease of use of Ergonode PIM exceptional, allowing non-programmers to adopt it effortlessly.
Users value the ease of use in Ergonode PIM, leading to widespread adoption by non-technical teams.
Users praise the reliable and helpful customer support of Ergonode PIM, ensuring smooth integration and setup processes.
Users face a steep learning curve with Ergonode PIM, requiring significant effort for initial setup and integration.
Users face a complex setup requiring technical expertise and time for effective implementation and integration.
Users note the missing features in Ergonode PIM, particularly regarding templates, analytics, and automation capabilities.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Canto to have an intuitive interface, making digital asset management seamless and efficient.
Users appreciate Canto for its effective photo asset management and organization, streamlining access and enhancing productivity across departments.
Users love Canto's easy search functionality, making finding images quick and efficient with intuitive navigation.
Users face significant search difficulties in Canto, as results are often cluttered and navigation is frustrating.
Users find the missing features in Canto frustrating, particularly with tagging and sharing processes complicating their experience.
Users find folder management challenging, citing issues with organization and the difficulty of downloading multiple files.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the fantastic customer support of Catsy DAM & PIM, noting responsiveness and problem-solving efficiency.
Users praise the intuitive and simple UX of Catsy DAM & PIM, making it remarkably easy to use.
Users value the intuitive UX and excellent support of Catsy DAM & PIM, enhancing overall productivity and satisfaction.
Users find the learning curve challenging for beginners, although support from the Catsy team is helpful.
Users find the integration issues challenging, particularly with setup complexity and lack of clear documentation.
Users experience feature limitations on Catsy, impacting catalog updates and channel synchronization with Amazon.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the user-friendly interface of SCAYLE Commerce Engine, simplifying management and maintaining brand consistency.
Users value the efficiency of SCAYLE Commerce Engine, appreciating its capability to handle high order volumes seamlessly.
Users value the flexible and developer-friendly architecture of SCAYLE, enhancing personalized customer experiences across multiple markets.
Users find SCAYLE Commerce Engine has limited features, particularly for complex B2B requirements and flexibility in tool selection.
Users find SCAYLE Commerce Engine has limited flexibility and third-party integrations, which may hinder large-scale B2B implementations.
Users note the limited options for customization in SCAYLE, affecting flexibility compared to other platforms.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users love the centralized asset management of Salsify PXM, seamlessly integrating with retailers and marketplaces effectively.
Users value the centralized product data in Salsify PXM, enabling seamless integration with various retailers and marketplaces.
Users value the centralized content management of Salsify PXM, enhancing consistency and speeding up time-to-market.
Users find it difficult to locate old images in Salsify PXM, potentially due to user error with tagging.
Users face integration issues with Salsify PXM, leading to inconsistencies that require extra effort and follow-ups.
Users report search functionality issues that make locating old images in the DAM challenging.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of Pattern PXM, benefiting from its intuitive interface and seamless functionality.
Users appreciate the organized structure of Pattern PXM, making project management simple and efficient for teams.
Users value the well-designed visual display of Pattern PXM, enhancing clarity and teamwork through a unified hub.
Users find the price of Pattern PXM to be expensive compared to competitors with similar features.
Users find the template issues limiting, wishing for more customizable options to suit their internal needs.
This description is provided by the seller.
The importance of PIM software may not be so evident since other solutions can be used to manage products (such as enterprise resource planning (ERP), product lifecycle management (PLM), or inventory management solutions). Therefore, buyers must understand when they need PIM systems and why.
The main reasons why a company should use PIM systems are:
Buyers also need to understand where PIM fits into their software ecosystem and how it may overlap with other solutions. In a nutshell, product data is initially created using PLM or other design solutions. The data is then transferred to ERP to create bills of materials for production and determine each product's cost and price. When product information is imported into PIM solutions, most product details are already defined and will only change when the company decides to adapt its offering to changes in demand.
From a business perspective, it is essential to understand the role PIM plays in the lifecycle of a product and its stages: design, production, sales, after sales, and end of life. While this type of software can provide companies with valuable information at any stage of a product lifecycle, it is most beneficial after the product launch and during the sales and after-sales stages.
Finally, PIM systems should not be confused with:
Companies that sell a large number of products benefit most from using PIM software. PIM can also be handy for companies that sell many variations of the same products, such as multiple colors and sizes for the apparel industry
When companies need to manage hundreds or thousands of products, it is vital for them to have a central repository that contains all product details such as name, description, price, and physical characteristics such as volume, weight, or color.
Product managers use PIM to define and track products and categories of products. PIM also helps with managing the relationships between products. For instance, some products may be sold together as kits, while similar items may replace other products.
A company’s marketing department can use PIM systems to create printed or online catalogs. Marketing departments also need product information and images to create promotional campaigns or brochures.
E-commerce managers need PIM to ensure they make the right products, with the correct characteristics, available online. PIM also helps companies update their e-commerce stores with any changes they make to their products.
Manufacturing companies use PIM to sell their products on multiple channels, such as websites, e-commerce, or online marketplaces like Amazon and eBay. Manufacturers may also use PIM to transfer product information to other systems such as ERP or PLM.
Depending on your or the company's specific needs, G2 offers a variety of options for Product Information Management (PIM) platforms for small retail businesses. Here are a few top options:
These mobile marketing tools have one of the best capabilities for retail businesses.
Based on G2 user reviews, these are some of the best customer-reviewed PIM software:
While most PIM providers offer proprietary software, some vendors choose to build their solutions on an open-source model. Open-source vendors usually provide a community edition that is free to use and can be a good starting point for companies that may not want to invest significantly in this type of software. The drawbacks of community editions of PIM are that buyers need to manage the implementation and maintenance on their own and the solution is sometimes delivered on-premises, which means that it needs to be downloaded and installed on a server managed by the customer.
From a functional perspective, some vendors focus on PIM only, while others offer related modules or solutions such as digital asset management. There are also business intelligence (BI) and data management vendors who adapt their solutions to compete with PIM providers.
The following features are must-haves for an effective PIM:
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For buyers with more complex needs, the following features may be hugely beneficial when used in conjunction with the features described above:
PIM software can be complicated and challenging to maintain, especially when the system is installed on-premises, and the buyer is responsible for the IT infrastructure needed to run the solution. Even cloud-hosted PIM software may be challenging when it is delivered as a mix of separate solutions that are not tightly integrated.
Integration with other solutions, such as ERP or e-commerce software, is critical for companies using PIM systems. How product information is transferred between PIM systems and other software can significantly impact sales and revenue. The ideal data migration should be completely automated; this is not always the case, which can cause errors. For instance, if pricing information is inaccurate, companies may lose money.