# Best Video Conferencing Software *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Video conferencing software enables online communication through audio calls, video meetings, and virtual seminars, offering built-in capabilities such as chat, screen sharing, and recording to support long-distance collaboration and reduce travel costs. These tools allow employees, partners, and customers to meet virtually from any location while maintaining consistent and effective communication. ### Core Capabilities of Video Conferencing Software To qualify for inclusion in the Video Conferencing category, a product must: - Provide online video and audio communication between two or more parties - Allow video conference hosts to modify meeting specifications and invite guests - Offer features such as screen sharing and chat within individual conferences - Offer recording capabilities for future reference or presentations ### How Video Conferencing Software Differs from Other Tools Video conferencing platforms reduce the need for in-person meetings by supporting both quick internal discussions and formal client sessions. Unlike broader collaboration or communication suites, these tools focus specifically on real-time visual and audio interaction. Some systems also integrate with related tools like [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) and [CRM Software](https://www.g2.com/categories/crm), syncing key business data to streamline follow-up actions and account updates. ### Insights from G2 on Video Conferencing Software Based on category trends on G2, the convenience of eliminating travel, the ability to connect dispersed teams, and the improved consistency of client and internal communication stand out as primary benefits. ## How Many Video Conferencing Software Products Does G2 Track? **Total Products under this Category:** 215 ### Category Stats (May 2026) - **Average Rating**: 4.39/5 (↓0.02 vs Apr 2026) - **New Reviews This Quarter**: 1,989 - **Buyer Segments**: Small-Business 53% │ Mid-Market 34% │ Enterprise 13% - **Top Trending Product**: Venue (+0.167) *Last updated: May 18, 2026* ## How Does G2 Rank Video Conferencing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 195,000+ Authentic Reviews - 215+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Video Conferencing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,558 reviews) | Integrated collaboration workspace | "[All-in-One Google Workspace Hub That Boosts Collaboration and Efficiency](https://www.g2.com/survey_responses/google-workspace-review-12894893)" | | 2 | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5.0 (17,444 reviews) | Enterprise chat and meetings | "[Microsoft Teams Simplifies Collaboration with Powerful Built-In Features and AI](https://www.g2.com/survey_responses/microsoft-teams-review-12555823)" | | 3 | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5.0 (17,644 reviews) | Structured enterprise meetings | "[Solid Platform for Remote Collaboration, Needs UI Improvements](https://www.g2.com/survey_responses/webex-suite-review-12877620)" | | 4 | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5.0 (53,446 reviews) | Easy video meetings with recording | "[Reliable, Modern Communication Hub for Teams and Clients](https://www.g2.com/survey_responses/zoom-workplace-review-12883031)" | | 5 | [JioMeet](https://www.g2.com/products/jiomeet/reviews) | 4.4/5.0 (442 reviews) | Simple video calls | "[Simple and Reliable Solution for Online Meetings and Team Collaboration](https://www.g2.com/survey_responses/jiomeet-review-12824703)" | | 6 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,510 reviews) | Productivity suite with meeting access | "[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)" | | 7 | [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) | 4.2/5.0 (16,568 reviews) | Simple remote meeting access | "[Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration](https://www.g2.com/survey_responses/goto-meeting-review-12798106)" | | 8 | [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) | 4.3/5.0 (632 reviews) | AWS-aligned meeting communication | "[Frictionless Meeting Links and Smooth Calendar Integration](https://www.g2.com/survey_responses/amazon-chime-review-12812753)" | | 9 | [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) | 4.5/5.0 (1,135 reviews) | Webinars and online meetings | "[Makes Online Consultations and Health Webinars More Smooth and Organized](https://www.g2.com/survey_responses/zoho-meeting-review-12780407)" | | 10 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,334 reviews) | Voice-led business communication | "[Fantastic Support and Features That Streamline Our Call Flow](https://www.g2.com/survey_responses/ringex-review-12885397)" | ## Which Video Conferencing Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Gather](https://www.g2.com/products/gather-town-gather/reviews) - **Easiest to Use:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Top Trending:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Best Free Software:** [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Which Type of Video Conferencing Software Tools Are You Looking For? - [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) *(current)* - [Webinar Platforms](https://www.g2.com/categories/webinar) - [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) - [Screen Sharing Software](https://www.g2.com/categories/screen-sharing) ## Buyer Guide: Key Questions for Choosing Video Conferencing Software Software ### What does Video Conferencing Software do? I describe video conferencing software as a set of tools that enables real-time virtual communication through video, audio, and chat. It acts as an operational layer that keeps meetings, remote collaboration, and distributed communication structured and accessible. These platforms centralize meeting hosting, screen sharing, session recording, team discussions, and collaboration workflows, ensuring individuals and teams can stay connected regardless of location. They enable users to manage everything through a single digital environment that supports efficient communication across remote and hybrid teams. ### Why do businesses use Video Conferencing Software? When I reviewed G2 feedback, I found that users often turn to video conferencing tools to solve challenges related to remote collaboration, communication delays, and meeting accessibility. Common benefits highlighted in G2 feedback include: - Improved communication across remote or hybrid teams. - Reduced need for travel and in-person meetings. - Easier scheduling and joining of meetings. - Real-time collaboration through screen sharing and chat. - Better meeting documentation through recording features. - Increased flexibility for global or distributed teams. ### Who uses Video Conferencing Software primarily? From the reviewer patterns I evaluated, G2 users span a wide range of roles and industries: - **Team managers and department leaders** who need to run check-ins, planning sessions, reviews, and cross-functional meetings. - **Sales and customer success teams** who need to host demos, discovery calls, onboarding sessions, and customer conversations. - **HR and recruiting professionals** who need to conduct interviews, employee orientations, training sessions, and internal communications. - **Educators and trainers** who need to deliver virtual classes, workshops, webinars, and learning sessions. - **IT and operations teams** who need to support secure, reliable communication across the organization. ### What types of Video Conferencing Software should I consider? Based on G2 reviewer sentiment, buyers typically evaluate these categories: - **Standalone meeting tools:** Focused on video calls, ease of joining, and meeting stability. - **Collaboration suites with video:** Combine messaging, file sharing, and meetings in one platform. - **Enterprise-grade conferencing platforms:** Designed for large meetings, webinars, and advanced controls. - **Lightweight, browser-based tools:** Prioritized for quick access without installation. - **Integrated communication ecosystems:** Connect video with calendars, email, and productivity tools. ### What are the core features to look for in Video Conferencing Software? From the G2 feedback I reviewed, users consistently highlight these key capabilities: - Reliable video and audio quality that holds up across varying network conditions. - A straightforward meeting setup and join experience with minimal steps for all participants. - Screen sharing and presentation tools that support clean, uninterrupted delivery. - Meeting recording and playback with easy access and sharing after the call. - In-meeting chat and messaging for communication that doesn't interrupt the main discussion. - Calendar and productivity integrations that reduce scheduling friction. - Security controls and access management to protect meetings and participant data. - Scalability that supports everything from one-on-ones to large group sessions. - Consistent mobile and cross-device performance for users outside of a desktop environment. ### What trends are shaping Video Conferencing Software right now? From the G2 reviewer patterns I evaluated, several themes are shaping how users experience these tools: - **Workflow integrations** are becoming a baseline expectation across calendars, messaging, and project tools. - **Hybrid work support** is expanding to close the gap between in-room and remote participants. - **Meeting recordings** are evolving into a core workflow feature, with usability and searchability getting more attention. - **In-meeting collaboration** is broadening as teams expect shared tools built into the session. - **Mobile and cross-platform performance** is emerging as a differentiator as multi-device usage grows. ### How should I choose Video Conferencing Software? For me, the strongest video conferencing software is the kind that makes meetings reliable, easy to join, and clear for every participant. When strong audio and video quality, simple usability, smooth integrations, and dependable screen sharing or recording come together, video conferencing software becomes a trusted way to keep teams connected from anywhere. --- ## What Are the Top-Rated Video Conferencing Software Products in 2026? ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 45,558 **Why buyers love it?:** Google Workspace’s G2 feedback gave me a clear view of a connected workspace for meetings, files, email, and day-to-day collaboration. Reviewers highlight real-time editing, easy access, and the convenience of keeping key apps in one place. Users appear to value how naturally the tools fit into shared work. I also saw shared-drive organization, lower-tier feature limits, and large-sheet handling come up as recurring considerations. ### What Do G2 Reviewers Say About Google Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Google Workspace, making collaboration and communication seamless and intuitive. - Users love the **seamless collaboration** in Google Workspace, enhancing teamwork with easy communication and intuitive tools. - Users value the **easy collaboration** features of Google Workspace, enhancing team efficiency and communication in real-time. - Users value the **seamless integration** of Google Workspace with existing tools, enhancing collaboration and productivity. - Users appreciate the **seamless integration** of email, documents, and collaboration in Google Workspace, enhancing productivity. **Cons:** - Users find the **missing features** in Google Workspace lacking, particularly in version history and CRM capabilities. - Users experience **limited features** in Google Workspace, wishing for more effective tools and improved capabilities. - Users find Google Workspace **lacking features** compared to Office 365, especially in CRM and advanced reporting capabilities. - Users note **limited storage** can complicate file organization and accessibility, especially with numerous documents and collaborators. - Users experience **internet dependency** issues with Google Workspace, noting limitations in offline functionality and connection-related quality drops. #### What Are Recent G2 Reviews of Google Workspace? **"[Google Workspace Keeps Communication, Collaboration, and Files Seamlessly in One Place](https://www.g2.com/survey_responses/google-workspace-review-12879543)"** **Rating:** 4.5/5.0 stars *— Ram K.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12879543) --- **"[All-in-One Google Workspace Hub That Boosts Collaboration and Efficiency](https://www.g2.com/survey_responses/google-workspace-review-12894893)"** **Rating:** 5.0/5.0 stars *— Charan B.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12894893) --- #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 10 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 8 comments, 2 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes ### 2. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 17,444 **Why buyers love it?:** Microsoft Teams read to me as a central hub for daily communication across chat, meetings, and shared workspaces. Reviewers point to ease of use, video meetings, file sharing, and team collaboration as core strengths. The feedback shows that users value it for keeping conversations and work activity connected. Slow performance, notification friction, and occasional complexity also appear in the review patterns. ### What Do G2 Reviewers Say About Microsoft Teams? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless team collaboration** offered by Microsoft Teams, integrating chat, meetings, and task management in one platform. - Users find Microsoft Teams **extremely easy to use** , seamlessly integrating communication and collaboration across all devices. - Users love the **seamless communication** of Microsoft Teams, praising its ease of use for messaging and calls. - Users praise the **seamless file sharing** capabilities of Microsoft Teams, enhancing collaboration and organization for teams. - Users value the **easy communication** features of Microsoft Teams, enhancing collaboration and connectivity across teams. **Cons:** - Users frequently experience **slow loading** issues with Microsoft Teams, which can disrupt communication and workflow efficiency. - Users often experience **performance issues** due to heavy resource usage and an unintuitive interface, affecting usability. - Users often find the **user interface complex and overwhelming** , leading to confusion and a slower experience, especially for newcomers. - Users experience **connectivity issues** with Microsoft Teams, particularly during low-bandwidth situations affecting performance and stability. - Users experience **performance delays** and notification overload, impacting efficiency and user satisfaction with Microsoft Teams. #### What Are Recent G2 Reviews of Microsoft Teams? **"[Microsoft Teams Simplifies Collaboration with Powerful Built-In Features and AI](https://www.g2.com/survey_responses/microsoft-teams-review-12555823)"** **Rating:** 5.0/5.0 stars *— Sanjivani B.* [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-12555823) --- **"[Strong Enterprise Video Conferencing with a User-Friendly UI and Real-Time Collaboration](https://www.g2.com/survey_responses/microsoft-teams-review-12883400)"** **Rating:** 5.0/5.0 stars *— Prasanna Kumar D.* [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-12883400) --- #### What Are G2 Users Discussing About Microsoft Teams? - [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) - 18 comments, 10 upvotes - [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes - [What are the best features of Microsoft teams?](https://www.g2.com/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes ### 3. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 17,644 **Why buyers love it?:** The strongest Webex Suite feedback I reviewed centered on structured meetings, video, and collaboration features. Reviewers value its usefulness for communication and team coordination. I saw it fit best in contexts where teams need a dependable environment for formal virtual sessions. Interface friction, app issues, and feature complexity also show up in the feedback. ### What Do G2 Reviewers Say About Webex Suite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Webex Suite, enjoying its reliable, all-in-one interface for seamless communication. - Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across essential corporate tools. - Users value the **reliable audio and video quality** of Webex Suite, enhancing collaboration across various industries. - Users appreciate the **all-in-one collaboration** capabilities of Webex Suite, streamlining meetings, chats, and calls efficiently. - Users praise the **clear video quality** of Webex Suite, enhancing their experience during large virtual meetings. **Cons:** - Users often experience **slow loading** times and app lags, impacting their overall efficiency in Webex Suite. - Users experience **performance issues** with Webex Suite, including lag, freezing, and resource-intensive operations affecting usability. - Users find Webex Suite **not user-friendly** , often struggling with its complex setup and unintuitive interface. - Users find the **lack of intuitiveness** in Webex Suite leads to a steep learning curve and cluttered experience. - Users find Webex Suite's **poor user experience** due to its cluttered interface and complexity, affecting usability and performance. #### What Are Recent G2 Reviews of Webex Suite? **"[Solid Platform for Remote Collaboration, Needs UI Improvements](https://www.g2.com/survey_responses/webex-suite-review-12877620)"** **Rating:** 4.5/5.0 stars *— Anil B.* [Read full review](https://www.g2.com/survey_responses/webex-suite-review-12877620) --- **"[Webex Suite Streamlines Team Communication with Reliable, Secure Meetings](https://www.g2.com/survey_responses/webex-suite-review-12886065)"** **Rating:** 4.5/5.0 stars *— Subhashree S.* [Read full review](https://www.g2.com/survey_responses/webex-suite-review-12886065) --- #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes ### 4. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 53,446 **Why buyers love it?:** Zoom Workplace’s reviews consistently framed it around easy video meetings and reliable meeting access. Reviewers highlight recordings, AI-supported features, integrations, and productivity gains. I found that users value it for making meetings simple to run and revisit. Connectivity issues, audio or video quality concerns, and complexity in certain settings also appear in the feedback. ### What Do G2 Reviewers Say About Zoom Workplace? *AI-generated summary from verified user reviews* **Pros:** - Users find Zoom Workplace to be **easy to use** , enhancing their experience with its smooth interface and features. - Users appreciate the **excellent video quality** of Zoom Workplace, enhancing communication and making meetings more effective. - Users find that **Zoom enhances communication** efficiently with vendors and colleagues, especially during challenging times like Covid. - Users commend the **reliability** of Zoom Workplace, consistently experiencing stable connections and high-quality video performance. - Users enjoy the **excellent video conferencing quality** of Zoom Workplace, facilitating clear communication and collaboration effortlessly. **Cons:** - Users find the **lack of essential features** in Zoom Workplace hampers usability and collaboration efforts. - Users find Zoom Workplace has **limited features** that hinder group interactions and overall usability during meetings. - Users express frustration over **background noise and security issues** , making Zoom calls disruptive and challenging to navigate. - Users often face **meeting issues** , including time limits and audio problems that disrupt their experience. - Users report frequent **connection issues** that hinder their experience and reduce the overall usability of Zoom Workplace. #### What Are Recent G2 Reviews of Zoom Workplace? **"[Reliable, Modern Communication Hub for Teams and Clients](https://www.g2.com/survey_responses/zoom-workplace-review-12883031)"** **Rating:** 4.0/5.0 stars *— Amit T.* [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-12883031) --- **"[Reliable Meetings with Smart AI Summaries and Seamless Collaboration](https://www.g2.com/survey_responses/zoom-workplace-review-12831216)"** **Rating:** 5.0/5.0 stars *— Sundeep G.* [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-12831216) --- #### What Are G2 Users Discussing About Zoom Workplace? - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 26 comments, 36 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 10 comments, 11 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 29 comments, 11 upvotes ### 5. [JioMeet](https://www.g2.com/products/jiomeet/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 442 **Why buyers love it?:** JioMeet’s G2 feedback showed me a product focused on simple setup and accessible video meeting use. Reviewers highlight call quality and basic communication needs. Users appear to value it for straightforward video calls. Requests for more advanced features and occasional audio or video issues also come through in the reviews. ### What Do G2 Reviewers Say About JioMeet? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **user-friendly interface** of JioMeet, making video calls and meetings effortless and smooth. - Users love the **easy setup** of JioMeet, ensuring a smooth start for all their video conferencing needs. - Users love JioMeet for its **high-definition video quality** , enhancing the clarity and experience of virtual interactions. - Users commend the **reliable connectivity** of JioMeet, enjoying uninterrupted meetings even on mobile data and networks. - Users enjoy the **excellent audio quality** of JioMeet, ensuring clear communication during meetings and conversations. **Cons:** - Users find JioMeet has **limited features** , lacking advanced collaboration tools and customization options compared to other platforms. - Users find JioMeet's **missing advanced features** a drawback, as it falls short compared to competitors in collaboration tools. - Users face **audio lag and connectivity issues** with JioMeet, hindering effective communication during calls. - Users report **poor quality** with JioMeet, including video lag, audio sync issues, and basic interface features. - Users find the **interface basic** compared to competitors, lacking advanced features and a polished design for improved usability. #### Key Features - Screen Sharing - Scheduling - Mobile - Autonomous Task Execution #### What Are Recent G2 Reviews of JioMeet? **"[Simple, Reliable Meetings with JioMeet at a Great Value](https://www.g2.com/survey_responses/jiomeet-review-12880867)"** **Rating:** 5.0/5.0 stars *— Sumisha J.* [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12880867) --- **"[Simple and Reliable Solution for Online Meetings and Team Collaboration](https://www.g2.com/survey_responses/jiomeet-review-12824703)"** **Rating:** 5.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12824703) --- #### What Are G2 Users Discussing About JioMeet? - [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes ### 6. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,510 **Why buyers love it?:** Microsoft 365 came through in the G2 feedback as a connected productivity suite spanning Teams, files, and core work apps. Reviewers highlight real-time collaboration, OneDrive access, and application integration. I read the strongest value as the convenience of having everyday productivity tools work together. Subscription cost, internet dependence, frequent updates, and the complexity of its broad feature set also come up in the reviews. ### What Do G2 Reviewers Say About Microsoft 365? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Microsoft 365, finding it straightforward to navigate and implement. - Users value the **effortless integration** of Microsoft 365, enhancing collaboration and productivity across various applications. - Users value the **extensive features** of Microsoft 365, enabling easy document management, collaboration, and advanced security. - Users value the **seamless integration with Microsoft apps** , enhancing collaboration and accessibility across devices. - Users love the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across all Microsoft apps. **Cons:** - Users find Microsoft 365 **expensive** for the features offered, creating frustration for small teams and limited budgets. - Users find the **missing features** frustrating, especially with inconsistencies and limitations in available plans. - Users find that Microsoft 365 has a **steep learning curve** , making it overwhelming for new or occasional users. - Users express frustration over **lacking features** in Microsoft 365, with updates causing disruptions and higher costs for essential tools. - Users are frustrated by the **limited features** in lower plans, impacting functionality for small teams and users. #### What Are Recent G2 Reviews of Microsoft 365? **"[Microsoft 365: An All-in-One Platform for Reliable Collaboration and Productivity](https://www.g2.com/survey_responses/microsoft-365-review-12849292)"** **Rating:** 5.0/5.0 stars *— Diksha D.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12849292) --- **"[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)"** **Rating:** 5.0/5.0 stars *— Megh P.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12834956) --- #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment ### 7. [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 16,568 **Why buyers love it?:** GoTo Meeting stood out to me for straightforward online meeting access. Reviewers value easy joining, screen sharing, video meetings, and remote communication. The feedback points to a practical fit for teams that need a simple way to meet virtually. Feature limitations, video concerns, and usability issues in some workflows also appear in reviewer comments. ### What Do G2 Reviewers Say About GoTo Meeting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in GoTo Meeting, enjoying hassle-free access and straightforward meeting setup. - Users appreciate the **easy setup** of GoTo Meeting, enabling quick access without complicated installations or software requirements. - Users praise the **reliability** of GoTo Meeting, ensuring seamless functionality and effective management of virtual meetings. - Users love the **simplicity** of GoTo Meeting, enjoying easy setup and a user-friendly interface for effortless connections. - Users find GoTo Meeting's **intuitive interface** enhances their experience, making virtual collaboration seamless and efficient. **Cons:** - Users express concerns about **poor quality** in whiteboarding and recording features, impacting overall meeting effectiveness. - Users find the **user interface unintuitive** , often requiring assistance and leading to unintended errors during meetings. - Users find **integration issues** with GoTo Meeting frustrating, as it lacks support for popular third-party software. - Users find the **limited features** of GoTo Meeting restrictive compared to competitors like Zoom. - Users often face **connection issues** with GoTo Meeting, experiencing lag and dropped connections during larger meetings. #### Key Features - Group Live Chat - Live Preview - Password Protection - Screen Sharing - Scheduling #### What Are Recent G2 Reviews of GoTo Meeting? **"[Reliable and Cost-Efficient with Room for UI Improvement](https://www.g2.com/survey_responses/goto-meeting-review-12505009)"** **Rating:** 4.0/5.0 stars *— Ronald K.* [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12505009) --- **"[Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration](https://www.g2.com/survey_responses/goto-meeting-review-12798106)"** **Rating:** 4.5/5.0 stars *— Francisco B.* [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12798106) --- #### What Are G2 Users Discussing About GoTo Meeting? - [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments - [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments - [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment ### 8. [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 632 **Why buyers love it?:** Amazon Chime’s review patterns tied it most closely to simple meetings, video quality, and team communication. Reviewers highlight ease of use and practical meeting access. I read the product as useful for direct communication without a heavy setup process. Interface limitations, feature gaps, and comparisons to broader conferencing tools also surface in the feedback. ### What Do G2 Reviewers Say About Amazon Chime? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Amazon Chime, facilitating smooth and professional communication effortlessly. - Users value the **easy setup** of Amazon Chime, enabling quick access to meetings without technical difficulties. - Users appreciate the **high audio quality** of Amazon Chime, enhancing focus and professionalism during meetings. - Users value the **reliable video and audio quality** of Amazon Chime, enhancing focus and productivity during meetings. - Users praise the **high-quality video and audio** of Amazon Chime, enhancing focus and productivity during meetings. **Cons:** - Users find the **user interface lacks intuitiveness** , making it difficult to navigate and locate features easily. - Users note the **limited features** of Amazon Chime, finding it lacks essential tools compared to competitors. - Users express frustration over **missing features** in Amazon Chime, particularly compared to more advanced platforms. - Users experience **connectivity issues** with Amazon Chime, including frequent drops and inconsistent screen sharing during calls. - Users note the **limited integrations** of Amazon Chime, which affects the overall experience and functionality. #### Key Features - Screen Sharing - Scheduling - Mobile - Autonomous Task Execution #### What Are Recent G2 Reviews of Amazon Chime? **"[Frictionless Meeting Links and Smooth Calendar Integration](https://www.g2.com/survey_responses/amazon-chime-review-12812753)"** **Rating:** 4.5/5.0 stars *— Aditya K.* [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753) --- **"[Amazon Chime Makes Meetings Simple with Stable Performance and Great Audio](https://www.g2.com/survey_responses/amazon-chime-review-12877111)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12877111) --- #### What Are G2 Users Discussing About Amazon Chime? - [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments - [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments - [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments ### 9. [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,135 **Why buyers love it?:** Zoho Meeting appeared strongest to me where online meetings and webinar-style sessions matter. Reviewers highlight ease of use, recording, team connection, and meeting management. The feedback suggests value in organizing virtual sessions without unnecessary complexity. Video quality, app experience, and opportunities for smoother workflows also appear as common review themes. ### What Do G2 Reviewers Say About Zoho Meeting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Meeting, with a simple setup that anyone can manage effortlessly. - Users love the **easy setup** of Zoho Meeting, enabling quick and hassle-free access to meetings without downloads. - Users appreciate the **cost-effective and feature-rich offerings** of Zoho Meeting, combining the best of major platforms. - Users enjoy the **simplicity** of Zoho Meeting, appreciating its easy setup and fast, lightweight performance. - Users appreciate the **affordable pricing** of Zoho Meeting, making it ideal for small and medium-scale teams. **Cons:** - Users experience **occasional lag and choppy video** , which detracts from the overall quality of their meetings. - Users report **audio issues** during calls, causing frustration and impacting overall meeting experience with Zoho Meeting. - Users find **missing features** in Zoho Meeting, noting limitations in customization and engagement tools compared to competitors. - Users find the **missing functionality** in Zoho Meeting, particularly regarding record access and add-on explanations, frustrating. - Users often experience **poor quality** such as lag and blurry video during calls, impacting their overall experience. #### Key Features - Branding - Polls and Surveys - Event Analytics - Software Integrations - File Sharing #### What Are Recent G2 Reviews of Zoho Meeting? **"[Makes Online Consultations and Health Webinars More Smooth and Organized](https://www.g2.com/survey_responses/zoho-meeting-review-12780407)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-12780407) --- **"[Zoho Meeting’s Unified Workflow Makes Webinars and Demos Effortless](https://www.g2.com/survey_responses/zoho-meeting-review-12870215)"** **Rating:** 4.0/5.0 stars *— Prabhat C.* [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-12870215) --- #### What Are G2 Users Discussing About Zoho Meeting? - [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment - [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment - [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote ### 10. [RingEX](https://www.g2.com/products/ringex/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,334 **Why buyers love it?:** RingEX’s G2 feedback positioned it as a communications platform centered on phone, calls, messaging, and video. Reviewers highlight ease of use, support, and practical calling features. I saw its value in keeping business communication channels connected. Support friction, feature concerns, and call-related issues also show up in reviewer feedback. ### What Do G2 Reviewers Say About RingEX? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of RingEX, appreciating its straightforward updates and seamless device switching. - Users find the **customer support** invaluable, aiding in setup and ensuring a smooth experience with RingEX. - Users commend the **user-friendly interface and robust features** of RingEX, enhancing communication and collaboration effortlessly. - Users find RingEX to be **extremely helpful** for maintaining client communication and providing reliable support throughout setup. - Users commend the **reliability and quality** of RingEX, praising its helpful support and ease of use. **Cons:** - Users find the **customer service difficult** to navigate, with some experiencing unnecessary steps for known issues. - Users find the **onboarding process complex** , often leading to confusion and challenges in utilizing the product effectively. - Users experience **poor call quality and lag** with RingEX, impacting communication reliability in various locations. - Users often face **poor customer support** , making onboarding and product setup frustrating and time-consuming. - Users experience **interface overwhelm** and occasional slow support, leading to frustration and a challenging navigation experience. #### What Are Recent G2 Reviews of RingEX? **"[RingCentral Delivers Rock-Solid Uptime and Helpful AI Call Notes](https://www.g2.com/survey_responses/ringex-review-12886576)"** **Rating:** 5.0/5.0 stars *— Nathan S.* [Read full review](https://www.g2.com/survey_responses/ringex-review-12886576) --- **"[Fantastic Support and Features That Streamline Our Call Flow](https://www.g2.com/survey_responses/ringex-review-12885397)"** **Rating:** 5.0/5.0 stars *— Paige C.* [Read full review](https://www.g2.com/survey_responses/ringex-review-12885397) --- #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 1 comment - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) ### 11. [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 918 **Why buyers love it?:** Adobe Connect’s feedback led me to view it as most relevant for structured virtual communication and learning environments. Reviewers highlight digital collaboration, meetings, and professional session delivery. Users appear to value it for more formal online sessions that require structure. Performance needs and resource requirements also show up in the reviews. ### What Do G2 Reviewers Say About Adobe Connect? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Adobe Connect, enjoying its intuitive interface for seamless virtual communication. - Users value the **reliable and versatile features** of Adobe Connect, enhancing collaboration and project presentation effectively. - Users appreciate the **high video quality** of Adobe Connect, enhancing collaboration and communication during virtual meetings. - Users praise Adobe Connect for its **efficiency** , enhancing collaboration and streamlining project presentations with diverse features. - Users value the **high security** of Adobe Connect, ensuring a safe environment for virtual meetings and collaborations. **Cons:** - Users find Adobe Connect to be **expensive** for smaller organizations, limiting accessibility for conducting meetings. - Users find the **mobile app lacks smooth performance** , especially on older devices, impacting their overall experience. - Users express frustration with **admin control limitations** that restrict participant access and complicate session management. - Users express frustration with **admin control issues** , limiting access and causing inconsistent audio and video quality during webinars. - Users find the **application instability** on mobile and older laptops to be a major drawback of Adobe Connect. #### Key Features - Session Recording - Hand Raising - Markup Tools - Role-based Access - Registration #### What Are Recent G2 Reviews of Adobe Connect? **"[Share your stories and work projects using Adobe Connect's virtual communication features.](https://www.g2.com/survey_responses/adobe-connect-review-12717016)"** **Rating:** 5.0/5.0 stars *— Amir S.* [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016) --- **"[Adobe Connect, a platform that helps you advance your projects and work goals.](https://www.g2.com/survey_responses/adobe-connect-review-11711543)"** **Rating:** 5.0/5.0 stars *— Daniel K.* [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543) --- #### What Are G2 Users Discussing About Adobe Connect? - [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment - [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment - [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect) ### 12. [Tencent RTC](https://www.g2.com/products/tencent-rtc-tencent-rtc/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 28 **Product Description:** Leveraging Tencent’s more than 20 years of experience in network and audio/video technologies, Tencent RTC mainly offers audio/video calls, conferencing, in game voice chat, Beauty AR, low-latency interactive live streaming solutions. At Tencent RTC, we specialize in providing global enterprises with cutting-edge real-time communication solutions. Tencent RTC focuses on delivering high-quality, cost-effective, and low-latency solutions, ensuring seamless and efficient communication for all-size businesses worldwide. ### What Do G2 Reviewers Say About Tencent RTC? *AI-generated summary from verified user reviews* **Pros:** - Users find Tencent RTC's **ease of use** impressive, thanks to its clear instructions and intuitive interface. - Users commend Tencent RTC for its **high-quality real-time audio and video** , ensuring smooth, reliable communications even on weak networks. - Users highlight the **easy setup** of Tencent RTC, enabling quick integration for efficient teaching and conferencing. - Users praise the **reliable real-time audio and video quality** of Tencent RTC, ensuring smooth interactions even on weak networks. - Users appreciate the **high audio quality** of Tencent RTC, enhancing interaction and engagement during video classes. **Cons:** - Users find the **documentation inadequate** , making it challenging for new developers to utilize Tencent RTC effectively. - Users report **technical issues** with Tencent RTC, including bugs and setup challenges that hinder user experience. - Users experience **occasional glitches** in Tencent RTC, which can frustrate and hinder overall performance on certain devices. - Users find the **learning curve challenging** due to complex documentation and advanced feature customization requirements. - Users find the **difficult setup** of Tencent RTC challenging, particularly due to unclear documentation and complex integration steps. #### What Are Recent G2 Reviews of Tencent RTC? **"[Stable, Low-Latency RTC with Room for Improvement](https://www.g2.com/survey_responses/tencent-rtc-review-12759228)"** **Rating:** 4.0/5.0 stars *— Sandra J.* [Read full review](https://www.g2.com/survey_responses/tencent-rtc-review-12759228) --- **"[Robust Real-Time Collaboration with Room for Improvement](https://www.g2.com/survey_responses/tencent-rtc-review-12644786)"** **Rating:** 4.0/5.0 stars *— zaitun b.* [Read full review](https://www.g2.com/survey_responses/tencent-rtc-review-12644786) --- ### 13. [Gather](https://www.g2.com/products/gather-town-gather/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 318 **Why buyers love it?:** Gather stood out in my review for remote team presence and informal collaboration. Reviewers highlight the virtual office feel, team communication, easy meetings, and a more engaging remote-work setup. Users appear to value it for making distributed work feel more connected. Performance concerns, app friction, and usability limits for some users also come through in the feedback. ### What Do G2 Reviewers Say About Gather? *AI-generated summary from verified user reviews* **Pros:** - Users love how Gather creates an **engaging remote work experience** , making communication with teammates feel natural and effortless. - Users love how Gather enhances **team collaboration** , creating a natural and engaging remote working environment that fosters connection. - Users love the **ease of use** of Gather, allowing effortless connections and spontaneous interactions with teammates. - Users love Gather for its ability to foster **remote collaboration** , keeping teams connected and engaged daily. - Users value the **interactive virtual spaces** of Gather, enhancing engagement and collaboration during meetings and events. **Cons:** - Users notice the **lack of read receipts and activity tracking** , which adds unnecessary follow-up tasks and complicates collaboration. - Users experience **slow performance** with Gather, facing lag, crashes, and resource-heavy issues on older devices. - Users experience **technical issues** such as lag and high CPU usage, suggesting the app for smoother performance. - Users find a **steep learning curve** with Gather, particularly for those new to virtual spaces and unfamiliar interfaces. - Users report **performance issues** on slower devices, impacting their overall experience during meetings. #### Key Features - Templates - Simultaneous Screen Sharing - Office Decor - Guest Links - Participant Permissions #### What Are Recent G2 Reviews of Gather? **"[Natural “Bump-Into” Chats That Make Collaboration Feel Effortless](https://www.g2.com/survey_responses/gather-review-12696501)"** **Rating:** 4.5/5.0 stars *— balaji s.* [Read full review](https://www.g2.com/survey_responses/gather-review-12696501) --- **"[Fun, Efficient Platform for Easier Meetings and Team Visibility](https://www.g2.com/survey_responses/gather-review-12624012)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/gather-review-12624012) --- ### 14. [3CX](https://www.g2.com/products/3cx/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 429 **Why buyers love it?:** 3CX stood out as a communications system that combines calling, chat, and video workflows. Reviewers highlight setup, multiple-user support, phone access, and customer communication. I found that users value it for bringing core business communication into one system. Technical configuration, onboarding, and connection issues also appear in the feedback. ### What Do G2 Reviewers Say About 3CX? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of 3CX, praising its simplicity and reliable support for any queries. - Users value the **reliability** of 3CX, ensuring seamless communication and excellent call quality across devices. - Users value the **flexibility** of 3CX, enjoying its cost savings, easy communication, and improved app interface. - Users enjoy the **seamless integration** of 3CX, enhancing communication with smooth call quality and reliable connectivity. - Users find the **easy setup** of 3CX intuitive and quick, streamlining their communication needs effectively. **Cons:** - Users find **complex processes** in 3CX challenging, particularly for non-technical administrators needing extensive support and documentation. - Users find **difficult configuration** a challenge, especially when setting up extensions and navigating admin settings. - Users experience a notable **learning curve** with 3CX, particularly regarding admin settings and advanced configurations. - Users express frustration over **limited features** and lack of intuitive troubleshooting in 3CX, impacting their overall experience. - Users find the **pricing to be expensive** , especially for non-profits, impacting overall accessibility of 3CX. #### Key Features - Instant Messaging - Automated Attendants - Software Pairing - Voice - Session Routing #### What Are Recent G2 Reviews of 3CX? **"[Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging](https://www.g2.com/survey_responses/3cx-review-12707768)"** **Rating:** 4.5/5.0 stars *— Matthew W.* [Read full review](https://www.g2.com/survey_responses/3cx-review-12707768) --- **"[Comprehensive VoIP Solution, Slight Learning Curve](https://www.g2.com/survey_responses/3cx-review-12656492)"** **Rating:** 4.5/5.0 stars *— Fernando F.* [Read full review](https://www.g2.com/survey_responses/3cx-review-12656492) --- #### What Are G2 Users Discussing About 3CX? - [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote ### 15. [net2phone](https://www.g2.com/products/net2phone-g2/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 184 **Product Description:** net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization. Unite, net2phone's flagship solution for businesses, offers an all-in-one solution for voice, video, and messaging, offering seamless communications. Manage teams, effectively collaborate, and support customers no matter where you are.With over 40 innovative VoIP features, you’ll keep your customers happy while boosting overall business communication. Manage teams, effectively collaborate, and support customers no matter where you are. Stay flexible and make and receive calls using a browser, mobile app or desk phone from anywhere in the world. Get more done with teams and clients using our included video conferencing tool, Huddle. Use video recording, screen sharing, break-out rooms, and other productivity-enhancing features without additional subscriptions. Use included SMS and chat to keep your personal number private and maintain your business identity when communicating with teams and partners. Send updates, photos, videos and files to quickly share information. Integrate your business phone system with your existing tools to streamline processes and create structured workflows. Seamlessly integrate with top productivity apps or create your own with our open API. Streamline, improve customer satisfaction and lower costs with our feature-rich business communication solutions. ### What Do G2 Reviewers Say About net2phone? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer service** of Net2Phone, highlighting their promptness and eagerness to assist. - Users find net2phone to be very **easy to use** , simplifying call tracking and remote communication. - Users value the **affordability** of net2phone, appreciating significant cost savings compared to competitors. - Users highlight the **exceptional customer support** from Net2Phone, consistently prompt and eager to assist with any issues. - Users appreciate the **responsive and super helpful customer service** that sets net2phone apart from competitors. **Cons:** - Users face **connection issues** with net2phone, complicating call routing and limiting integration with Teams. - Users express frustration with **poor customer support** , citing lack of responsiveness and issues during onboarding and billing. - Users find the system to be **not intuitive** , making certain tasks unnecessarily complicated despite good technical service. - Users experience significant **long wait times** for support and resolution, leading to frustration and prolonged equipment issues. - Users are frustrated with **poor customer support** , experiencing unresponsive communication and inadequate assistance during critical issues. #### What Are Recent G2 Reviews of net2phone? **"[Effortless Call Tracking and Remote Work Made Easy](https://www.g2.com/survey_responses/net2phone-review-12000748)"** **Rating:** 4.0/5.0 stars *— Jennifer C.* [Read full review](https://www.g2.com/survey_responses/net2phone-review-12000748) --- **"[Superior product, exceptional service](https://www.g2.com/survey_responses/net2phone-review-10486200)"** **Rating:** 5.0/5.0 stars *— Heather S.* [Read full review](https://www.g2.com/survey_responses/net2phone-review-10486200) --- #### What Are G2 Users Discussing About net2phone? - [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) - 1 comment - [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) - 2 comments - [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) - 4 comments ### 16. [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 266 **Why buyers love it?:** ClickMeeting came through to me as a tool for webinars, online sessions, and training delivery. Reviewers highlight simple use, smooth events, and communication with remote audiences. The feedback suggests value in running browser-based sessions without heavy setup. Recording needs and platform improvement areas also appear in reviewer comments. ### What Do G2 Reviewers Say About ClickMeeting? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of ClickMeeting, making webinars intuitive and engaging for all participants. - Users appreciate the **intuitive and reliable webinar platform** of ClickMeeting, enhancing engagement and accessibility for all. - Users find ClickMeeting to be **intuitive and reliable** , making it easy to host engaging webinars and online events. - Users value the **reliability** of ClickMeeting, ensuring smooth webinars and online events even with many participants. - Users praise the **exceptional customer support** from ClickMeeting, highlighting prompt responses and personal assistance. **Cons:** - Users experience occasional **connection issues** that disrupt their meetings, though these instances are infrequent. - Users experience **connectivity issues** occasionally, affecting their overall experience with ClickMeeting during sessions. - Users find ClickMeeting's pricing to be **expensive** , especially for smaller businesses needing higher attendee limits. - Users find ClickMeeting has **limited customization** options for design and branding, impacting their specific needs. - Users note **missing features** in ClickMeeting's mobile experience and face challenges with event setup and navigation. #### Key Features - Recording - Registration - Event Analytics - Social Media Integration - Screen Sharing #### What Are Recent G2 Reviews of ClickMeeting? **"[All-in-One Webinar Platform That Saves Time and Streamlines Events](https://www.g2.com/survey_responses/clickmeeting-review-12409808)"** **Rating:** 5.0/5.0 stars *— Mirosława S.* [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12409808) --- **"[A flexible and accessible solution for global online events](https://www.g2.com/survey_responses/clickmeeting-review-12234272)"** **Rating:** 5.0/5.0 stars *— Emilia B.* [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12234272) --- #### What Are G2 Users Discussing About ClickMeeting? - [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for) - [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best) - [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe) ### 17. [Ringover](https://www.g2.com/products/ringover/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 461 **Product Description:** Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. ### What Do G2 Reviewers Say About Ringover? *AI-generated summary from verified user reviews* **Pros:** - Users find Ringover to be **intuitive and easy to adopt** , enhancing communication efficiency for remote and in-office teams. - Users commend the **fast and reliable customer support** of Ringover, enhancing their overall experience and satisfaction. - Users commend the **reliability** of Ringover, highlighting responsive support and consistent call quality for seamless communication. - Users find Ringover's **helpful support and easy-to-use application** enhances their communication experience significantly. - Users appreciate the **intuitive interface** of Ringover, making communication effortless and efficient across devices. **Cons:** - Users find Ringover to be **expensive** , especially compared to alternatives like Zoom, impacting their overall satisfaction. - Users find the **high cost** of Ringover unjustifiable, especially compared to competitors like Zoom with better pricing. - Users report **glitches** that disrupt functionality and create challenges, especially following updates on the mobile app. - Users find the **lack of essential integrations** disappointing, especially with CRM tools like Zoho Books not available. - Users report encountering **software bugs** during onboarding and updates, impacting overall user experience and satisfaction. #### What Are Recent G2 Reviews of Ringover? **"[HubSpot Integration An intuitive phone solution](https://www.g2.com/survey_responses/ringover-review-12674627)"** **Rating:** 4.5/5.0 stars *— Verified User in E-Learning* [Read full review](https://www.g2.com/survey_responses/ringover-review-12674627) --- **"[Seamless Embedded Calling with Ringover—and Truly Responsive Support](https://www.g2.com/survey_responses/ringover-review-12851244)"** **Rating:** 5.0/5.0 stars *— Wouter K.* [Read full review](https://www.g2.com/survey_responses/ringover-review-12851244) --- #### What Are G2 Users Discussing About Ringover? - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment ### 18. [Boardable](https://www.g2.com/products/boardable/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 277 **Product Description:** Boardable is a type of board management software solution designed to help nonprofit organizations enhance their operational efficiency and foster collaboration among board members. By streamlining various processes, Boardable empowers boards to focus on their mission and drive positive change within their communities. This software is tailored specifically for the unique needs of nonprofits, ensuring that they can manage their governance responsibilities effectively while maximizing engagement and productivity. The primary target audience for Boardable includes nonprofit organizations of all sizes, ranging from small community groups to larger foundations. These organizations often encounter challenges related to communication, meeting coordination, and document management. Boardable addresses these issues by providing a centralized platform where board members can easily schedule meetings, share agendas, and collaborate on important documents. This is particularly beneficial for organizations that rely on volunteers or have members located in different geographical areas, as it facilitates seamless communication and collaboration regardless of location. Key features of Boardable include comprehensive meeting management capabilities, which allow users to schedule and conduct meetings efficiently. Users can build and share agendas, draft minutes, and even conduct digital voting, all within the same platform. This not only saves time but also ensures that all relevant information is easily accessible and organized. Additionally, Boardable integrates with existing email, file-sharing, and calendar platforms, centralizing all meeting content and communications in one place. This integration reduces the need for multiple tools and helps streamline operations, making it easier for boards to stay organized and focused. Another standout feature of Boardable is its built-in virtual conferencing tool, Boardable Video. This functionality enables users to record meetings, ensuring that governance best practices are adhered to and that important discussions are documented for future reference. The software is designed for accessibility, offering both desktop and mobile applications that provide secure access to meeting details, documents, discussions, and tasks from any device. This flexibility is crucial for busy board members who may need to access information on the go, allowing them to stay engaged and informed no matter where they are. Boardable serves as a vital resource for nonprofit organizations looking to enhance their board management processes. By removing friction and renewing focus, it allows boards to concentrate on their core mission and make a greater impact in their communities. The combination of centralized content, integrated tools, and robust meeting management features positions Boardable as a valuable asset for any nonprofit striving to do more for others. ### What Do G2 Reviewers Say About Boardable? *AI-generated summary from verified user reviews* **Pros:** - Users find Boardable's **ease of use** enhances organization, making board meetings streamlined and accessible for everyone. - Users value the **organized document management** in Boardable, enhancing collaboration and streamlining workflows for teams. - Users value how Boardable enhances **organization and efficiency** , streamlining board meetings and centralizing essential documents. - Users appreciate how Boardable offers **simplified meetings management** , enhancing organization and collaboration for improved efficiency and focus. - Users appreciate the **simple agenda management** in Boardable, enhancing meeting preparation and streamlining document sharing. **Cons:** - Users find **document management cumbersome** , struggling with navigation, slow loading, and insufficient editing collaboration features. - Users highlight a **lack of customization** in Boardable, expressing the need for more flexible features and integration options. - Users find Boardable's **limited features** hinder effective communication and task monitoring, requiring additional effort for accountability. - Users find Boardable's **limited functionality** a barrier to customization and efficient workflow management, impacting overall productivity. - Users find the **lack of a polished mobile app** inconvenient, hindering fast note-taking and navigation of meeting notes. #### What Are Recent G2 Reviews of Boardable? **"[Engagement Insights and Google Workspace Integration Make Meetings Run Smoothly](https://www.g2.com/survey_responses/boardable-review-12451735)"** **Rating:** 4.5/5.0 stars *— Hamzah A.* [Read full review](https://www.g2.com/survey_responses/boardable-review-12451735) --- **"[Simple, Secure All-in-One Board Management with Powerful Document Handling](https://www.g2.com/survey_responses/boardable-review-12753649)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/boardable-review-12753649) --- ### 19. [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 501 **Product Description:** Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. ### What Do G2 Reviewers Say About Intermedia Unite? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive and helpful customer support** of Intermedia Unite, ensuring a smooth experience with their services. - Users find Intermedia Unite incredibly **easy to use** , appreciating its seamless functionality for efficient online meetings. - Users highlight the **excellent customer service** of Intermedia Unite, praising its knowledgeable and friendly support team. - Users find Intermedia Unite incredibly **intuitive** , enhancing their online meeting experience with ease and seamless integration. - Users praise the **reliability** of Intermedia Unite, ensuring seamless communication without frustrating glitches or issues. **Cons:** - Users face **internet dependency issues** with Intermedia Unite, causing dropped calls and disruptions during network challenges. - Users face **administrative complexities** with Intermedia Unite, complicating usage and support for new admins. - Users report **admin control issues** in Intermedia Unite, leading to inconsistencies and disruptions for new administrators. - Users often face **connection issues** with Intermedia Unite, resulting in dropped calls and frustrating disruptions during use. - Users find the product **expensive** , especially with additional fees for credit card processing that inflate overall costs. #### What Are Recent G2 Reviews of Intermedia Unite? **"[Seamless, Reliable Communication Across Devices with Powerful Texting and Integrations](https://www.g2.com/survey_responses/intermedia-unite-review-12654701)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-12654701) --- **"[Clean, Easy, and Perfect for Simple Setup](https://www.g2.com/survey_responses/intermedia-unite-review-12603745)"** **Rating:** 5.0/5.0 stars *— Bruce H.* [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-12603745) --- #### What Are G2 Users Discussing About Intermedia Unite? - [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote ### 20. [StartMeeting](https://www.g2.com/products/startmeeting/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 62 **Product Description:** StartMeeting® offers unlimited audio and video conferencing services for the enterprise space. Because we are a carrier and a conferencing network we are able to disrupt the market with truly transformative pricing. We offer an industry-leading $12.95/month/host pricing package for the small to medium-sized business space, and we also have a truly revolutionary $6,000/month package for large enterprise clients. The $6,000/month package allows enterprises of any size to have an unlimited number of hosts all for a flat monthly rate. With both the per host and unlimited hosts pricing, you’ll get an easy-to-use collaboration tool that will provide you and your teams unlimited HD quality audio & video conferencing and screen sharing. Every account also includes: • HD Audio & Video conferencing for up to 1,000 participants • Screen sharing and drawing • Meeting recording and playback • 10 gigs of storage • Custom hold music and greetings • Custom meeting wall • In-country dial-in numbers for 65 countries… and counting With StartMeeting® you are gaining access to one of the largest companies in conferencing. Since 2001 our network has carried more than two billion conference calls around the world, making us the world’s 2nd largest conferencing network. This size and scale are what lets us offer the pricing that we do and also what has helped us build such a streamlined, enterprise-grade application. For more information, visit www.startmeeting.com or call (844) 800-4000. ### What Do G2 Reviewers Say About StartMeeting? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of StartMeeting, enjoying its lightweight interface and straightforward installation process. - Users commend StartMeeting for its **reliable audio quality** , ensuring seamless communication during virtual meetings. - Users praise the **easy setup** of StartMeeting, highlighting its user-friendly interface and seamless initial configuration. - Users value the **reliable video and audio quality** of StartMeeting, ensuring smooth communication during virtual gatherings. - Users commend the **impressive video quality** of StartMeeting, ensuring smooth and reliable virtual meetings for all occasions. **Cons:** - Users find the **user interface outdated** , lacking the modern customization and intuitiveness seen in competitors. - Users find StartMeeting's **limited features** compared to competitors restrictive, with an outdated interface and minimal customization options. - Users are frustrated by the **limited customization** options of StartMeeting, finding it less modern than competitors. - Users desire more **advanced features and integrations** in StartMeeting to enhance functionality and match evolving trends. - Users experience **limited integrations** with StartMeeting, often needing to rely on other tools for enhanced functionality. #### What Are Recent G2 Reviews of StartMeeting? **"[Reliable Meetings for Patient Consultations and Webinars](https://www.g2.com/survey_responses/startmeeting-review-12740253)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/startmeeting-review-12740253) --- **"[Cost-Effective, Scales for Large Webinars, and Easy to Use with New AI Features and collaboration.](https://www.g2.com/survey_responses/startmeeting-review-12578341)"** **Rating:** 4.5/5.0 stars *— Karansinh J.* [Read full review](https://www.g2.com/survey_responses/startmeeting-review-12578341) --- #### What Are G2 Users Discussing About StartMeeting? - [Is StartMeeting free?](https://www.g2.com/discussions/is-startmeeting-free) - [How do you use StartMeeting?](https://www.g2.com/discussions/how-do-you-use-startmeeting) - [What is StartMeeting app?](https://www.g2.com/discussions/what-is-startmeeting-app) ### 21. [Lark](https://www.g2.com/products/lark-lark/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 167 **Product Description:** Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business. ### What Do G2 Reviewers Say About Lark? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Lark, enjoying seamless collaboration and a user-friendly interface for all tasks. - Users highlight Lark's **comprehensive integrations** and user-friendly design, enhancing collaboration and productivity seamlessly. - Users appreciate the **seamless team collaboration** on Lark, enjoying integrated communication and document sharing effortlessly. - Users appreciate the **innovative communication features** of Lark, enhancing real-time collaboration and productivity. - Users appreciate Lark as a **super app** that combines all essential tools for seamless collaboration and productivity. **Cons:** - Users experience a **steep learning curve** with Lark, making onboarding and navigating features somewhat challenging initially. - Users face **integration issues** that disrupt workflow and hinder seamless collaboration on Lark. - Users experience **slow performance** with Lark, especially during video conferences and screen sharing, despite occasional workarounds. - Users find **limited features** in Lark, especially for external communication and essential integrations. - Users find Lark's interface to be **not intuitive** , leading to confusion and complexity during initial use. #### What Are Recent G2 Reviews of Lark? **"[Feature-Rich and Stable, A Top Choice for Team Collaboration](https://www.g2.com/survey_responses/lark-review-11952160)"** **Rating:** 5.0/5.0 stars *— Surendra B.* [Read full review](https://www.g2.com/survey_responses/lark-review-11952160) --- **"[Lark: An All-in-One Powerhouse](https://www.g2.com/survey_responses/lark-review-12704712)"** **Rating:** 5.0/5.0 stars *— Karol Z.* [Read full review](https://www.g2.com/survey_responses/lark-review-12704712) --- #### What Are G2 Users Discussing About Lark? - [Is Lark a Chinese app?](https://www.g2.com/discussions/is-lark-a-chinese-app) - [How good is Lark?](https://www.g2.com/discussions/lark-how-good-is-lark) - [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment ### 22. [Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,118 **Product Description:** Whereby is a video conferencing platform providing easy to use, beautiful video calls. Whereby Meetings Create a fully branded virtual meeting experience with memorable room URLs, accessed directly in your browser, no downloads or logins for guests. - No app downloads or installs - No logins for guests - Up to 200 participants - Custom branding - Loads of features including co-location groups, breakout groups, recording, screen sharing, virtual whiteboard and more. ### What Do G2 Reviewers Say About Whereby Meetings? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Whereby Meetings, making daily collaboration effortless and efficient. - Users appreciate the **great video conferencing quality** of Whereby Meetings, enjoying its easy one-click access and usability. - Users love the **top-notch video quality** of Whereby Meetings, making virtual collaboration seamless and effective. - Users appreciate the **well-organized and intuitive user interface** of Whereby Meetings, enhancing their communication experiences effortlessly. - Users appreciate the **easy setup** of Whereby Meetings, allowing quick access to video calls without downloads or accounts. **Cons:** - Users find **limited features** in Whereby Meetings frustrating, particularly with capacity restrictions in non-business plans. - Users face significant **connectivity issues** during meetings, especially on the free plan, affecting overall experience. - Users are frustrated by **limited access** , as Whereby does not allow calls outside its domain and has room restrictions. - Users note the **limited participant capacity** in non-business plans restricts meeting size and overall functionality. - Users find **video conferencing issues** with Whereby, including connection problems and restrictions on external calls, frustrating. #### What Are Recent G2 Reviews of Whereby Meetings? **"[Simple way to handle online consultation and Smooth Video meetings](https://www.g2.com/survey_responses/whereby-meetings-review-12756052)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/whereby-meetings-review-12756052) --- **"[Whereby’s Permanent Rooms Make Budget Meetings Fast and Effortless](https://www.g2.com/survey_responses/whereby-meetings-review-12400559)"** **Rating:** 4.5/5.0 stars *— Eric S.* [Read full review](https://www.g2.com/survey_responses/whereby-meetings-review-12400559) --- #### What Are G2 Users Discussing About Whereby Meetings? - [What is Whereby used for?](https://www.g2.com/discussions/what-is-whereby-used-for) - 2 comments - [How do I join a room in Whereby?](https://www.g2.com/discussions/how-do-i-join-a-room-in-whereby) - 2 comments - [How do I use whereby com?](https://www.g2.com/discussions/how-do-i-use-whereby-com) - 2 comments, 1 upvote ### 23. [Zoho Webinar](https://www.g2.com/products/zoho-webinar/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 78 **Product Description:** Zoho Webinar is a secure online platform designed to facilitate large-scale virtual conferences, webinars, and online workshops. It enables businesses to conduct impactful events such as training sessions, marketing webinars, online courses, and workshops, ensuring seamless communication and engagement with a global audience. Key Features and Functionality: - Interactive Engagement: Enhance attendee participation through immersive Q&A sessions, audience polls, and interactive features like the "Raise Hand" option and emoji reactions. - Personalized Branding: Customize webinar registration links, promote events across various social platforms, and livestream sessions on platforms like YouTube to extend reach and visibility. - Advanced Analytics: Monitor attendee lists, generate detailed reports on participant information, analyze audience engagement levels, and export analytical data for further insights. - Lead Generation: Integrate seamlessly with Zoho CRM to push attendee information as leads, nurture them using Zoho Marketing Automation, and focus on the most promising prospects to boost sales. - Scalability: Host webinars accommodating up to 5,000 attendees without compromising performance, making it suitable for corporate events, global conferences, and large-scale training sessions. Primary Value and Solutions: Zoho Webinar addresses the need for a comprehensive, user-friendly, and scalable solution for conducting virtual events. It simplifies the process of hosting webinars by offering an intuitive interface, eliminating the need for downloads, and providing flexible pricing structures with no hidden fees. By integrating with other Zoho applications and third-party tools, it enhances lead generation and marketing efforts, ensuring businesses can effectively engage with their audience, expand their reach, and achieve better returns on investment for their virtual events. ### What Do G2 Reviewers Say About Zoho Webinar? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Zoho Webinar, highlighting its flexibility and excellent support for a great experience. - Users appreciate the **impactful webinars** hosted on Zoho Webinar, benefiting from excellent audio, video quality, and support. - Users love the **robust feature set and ease of use** , making webinars engaging and seamless to manage. - Users value the **seamless integration** of Zoho Webinar, enhancing workflow and simplifying data management with Zoho CRM. - Users appreciate the **affordability** of Zoho Webinar, enjoying a cost-effective alternative with reliable features and support. **Cons:** - Users find **limited customization** options in Zoho Webinar, especially for emails and registration processes. - Users find the **missing features** in Zoho Webinar, such as payment integration and advanced options, quite limiting. - Users find Zoho Webinar **expensive** , especially for small startups that may struggle with premium feature costs. - Users find the **user interface complicated** , with a need for greater intuitiveness and automatic features like chat activation. - Users face **delay issues** with Zoho Webinar, complicating rescheduling and affecting lead management efficiency. #### What Are Recent G2 Reviews of Zoho Webinar? **"[Reliable Platform for Managing Educational Webinars and Online Sessions](https://www.g2.com/survey_responses/zoho-webinar-review-12789260)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/zoho-webinar-review-12789260) --- **"[Affordable, Easy-to-Use Webinar Tool with Top-Notch Support](https://www.g2.com/survey_responses/zoho-webinar-review-12611217)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/zoho-webinar-review-12611217) --- ### 24. [BigMarker](https://www.g2.com/products/bigmarker/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 431 **Product Description:** BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-of-a-kind, fully branded event experiences. Thousands of companies worldwide trust BigMarker’s all-in-one platform to create immersive, interactive, and high-impact events. With seamless integrations, APIs, and white-label solutions, we empower organizations to embed interactive video experiences into their marketing, sales, and learning ecosystems. Founded in 2010 and headquartered in Chicago, BigMarker powers events for leading brands and organizations around the globe. Let’s bring your vision to life and build an event experience like no other. ### What Do G2 Reviewers Say About BigMarker? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive customer support** of BigMarker, consistently delivering timely and effective assistance. - Users find BigMarker's **ease of use** exceptional, with responsive support and intuitive features for hosting webinars. - Users value the **exceptional support** and ease of setting up engaging webinars on BigMarker's versatile platform. - Users appreciate the **robust customization** options in BigMarker, allowing full branding and tailored event experiences. - Users love the **extensive customization options** BigMarker offers for branding and engaging virtual events effectively. **Cons:** - Users often face **integration issues** with BigMarker, hindering seamless workflows and data exports during events. - Users indicate **limited customization and integration features** in BigMarker, impacting overall functionality and presentation ease. - Users find the **difficult learning curve** of BigMarker challenging due to its overwhelming feature-rich interface. - Users express concerns over **limited branding customization** , which hampers efficiency in fine-tuning their webinar presentations. - Users find the **confusing processes** of BigMarker challenging, especially when navigating its comprehensive features and admin settings. #### What Are Recent G2 Reviews of BigMarker? **"[Jack of All Trades Event Platform](https://www.g2.com/survey_responses/bigmarker-review-11584202)"** **Rating:** 5.0/5.0 stars *— Cecily P.* [Read full review](https://www.g2.com/survey_responses/bigmarker-review-11584202) --- **"[Highly Customizable Events with Powerful Production and Analytics](https://www.g2.com/survey_responses/bigmarker-review-12244876)"** **Rating:** 5.0/5.0 stars *— Will S.* [Read full review](https://www.g2.com/survey_responses/bigmarker-review-12244876) --- #### What Are G2 Users Discussing About BigMarker? - [What is BigMarker used for?](https://www.g2.com/discussions/what-is-bigmarker-used-for) - 1 comment ### 25. [Confrere](https://www.g2.com/products/confrere/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 107 **Product Description:** Confrere is a video conferencing platform specifically designed for professionals who require secure, one-on-one interactions with their clients. Founded in 2017, it has become a leading provider of video solutions, particularly within the healthcare sector. The platform emphasizes ease of use, security, and customization to meet the unique needs of various professional services. Key Features and Functionality: - No Downloads Required: Clients can join video calls directly through a link, eliminating the need for usernames, passwords, or software installations. - Secure and Compliant: Confrere offers end-to-end encrypted video calls, adhering to industry standards and regulations to ensure privacy and security. - Integrated Identification: Supports identification methods like BankID, SITHS, SAML, Freja eID, and NemID, facilitating secure client verification. - Brand Customization: Users can personalize the platform with their own logo, colors, images, and domain to maintain brand consistency during video interactions. - API Integration: Provides an API that allows businesses to incorporate video calling capabilities into their existing services seamlessly. - Accessibility Commitment: Dedicated to creating an accessible product that is user-friendly for all individuals. Primary Value and User Solutions: Confrere addresses the need for a professional-grade video conferencing tool that is both secure and straightforward to use. By eliminating the complexities associated with traditional video conferencing solutions, it enables professionals—such as doctors, therapists, and consultants—to conduct virtual consultations efficiently. The platform's emphasis on security and compliance ensures that sensitive client information remains protected, making it a trusted choice for industries where confidentiality is paramount. ### What Do G2 Reviewers Say About Confrere? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Confrere, enabling straightforward setups and accessible meetings for everyone. - Users appreciate the **easy setup** of Confrere, allowing quick and hassle-free meetings for everyone involved. - Users value Confrere's **reliable performance** , ensuring smooth and secure virtual meetings with great video quality. - Users value the **strong security and privacy** features of Confrere, ensuring safe and reliable meetings. - Users appreciate the **simplicity** of Confrere, enjoying its clean interface and hassle-free setup for smooth meetings. **Cons:** - Users face challenges with **internet dependency** , impacting call quality and usability in low or unstable connection areas. - Users find the **limited features** of Confrere restrictive, desiring more options for collaboration and group calls. - Users note the **limited customization options** in Confrere, wishing for more flexibility to enhance their experience. - Users are frustrated by **missing features** in Confrere, including lack of recording, mobile app, and customization options. - Users find the **pricing to be high** , which may be challenging for startups and smaller practices to manage. #### What Are Recent G2 Reviews of Confrere? **"[Secure Video Calls, No Downloads Needed](https://www.g2.com/survey_responses/confrere-review-12878532)"** **Rating:** 4.5/5.0 stars *— Nosheen K.* [Read full review](https://www.g2.com/survey_responses/confrere-review-12878532) --- **"[Ideal for GDPR-Compliant HR Video Calls](https://www.g2.com/survey_responses/confrere-review-12871168)"** **Rating:** 4.0/5.0 stars *— Roehm B.* [Read full review](https://www.g2.com/survey_responses/confrere-review-12871168) --- #### What Are G2 Users Discussing About Confrere? - [What is Confrere used for?](https://www.g2.com/discussions/what-is-confrere-used-for) - 1 comment ## What Is Video Conferencing Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Video Conferencing Software? - [Webinar Platforms](https://www.g2.com/categories/webinar) - [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) - [Screen Sharing Software](https://www.g2.com/categories/screen-sharing) --- ## How Do You Choose the Right Video Conferencing Software? ### What You Should Know About Video Conferencing Software ### What is Video Conferencing Software? Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams. These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts. Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product. ### What are the Common Features of Video Conferencing Software? The following are some core features within video conferencing software that enable users to communicate and collaborate in real time: **Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person. **Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio. **Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization. **Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings.  **Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat. **Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar). **Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well. **Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application. **Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another. **Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding) ### What are the Benefits of Video Conferencing Software? **Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs. Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course). **Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them.  **Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition. ### Who Uses Video Conferencing Software? **Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.   **Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams. **Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space. ### Challenges with Video Conferencing Software  Video conferencing solutions can come with their own set of challenges, including:  **Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration. **Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls. ### What are the top video conferencing software options for remote teams? For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces: - [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration. - [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity. - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365. - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes. ### What is the best video conferencing app for small businesses? For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that: - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features. - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow. - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism. ### How to Buy Video Conferencing Software  #### Requirements Gathering (RFI/RFP) for Video Conferencing Software Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business. The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are: **Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs.  **Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology.  #### Compare Video Conferencing Software Products **Create a long list** The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection. **Create a short list** Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list. **Conduct demos** Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed. #### Selection of Video Conferencing Software **Choose a selection team** Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs. **Negotiation** Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.  **Final decision** Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision. ### Video Conferencing Software Trends **Focus on security and privacy** Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools.  **Enhanced user experience** Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.