# Criteria Reviews **Vendor:** Criteria Corp. **Category:** [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 148 ## About Criteria Hire to Inspire: Reveal the real potential behind every candidate with science you can trust and AI you can explain. Scientifically validated assessments, structured interviews, and talent development tools built to improve hiring outcomes and designed with your candidates in mind. Criteria is a comprehensive talent management platform designed to enhance talent acquisition and workforce development outcomes. This innovative solution provides organizations with the tools necessary to identify, assess, and nurture the best-fit talent for their specific needs. By integrating advanced candidate assessments and structured interview processes, Criteria enables companies to make informed hiring decisions while fostering a culture of continuous improvement and growth among their teams. With a focus on both pre-hire and post-hire phases, Criteria supports a wide range of use cases, from evaluating candidates to facilitating ongoing employee training and performance management. This holistic approach ensures that organizations not only attract top talent but also retain and develop high-performing teams. Criteria's assessments can be customized to align with specific job requirements, ensuring that the selection process is both relevant and efficient. Additionally, the platform offers structured interview frameworks that guide hiring managers in conducting focused interviews, helping to reduce bias and improve the overall quality of candidate evaluations. Beyond the hiring process, Criteria offers Develop, an innovative post-hire development tool. The platform provides resources for ongoing employee engagement and professional development, thanks to 24/7 AI-driven coaching. By leveraging data-driven insights, organizations can identify areas for improvement and enhance employee skills and productivity. This continuous feedback loop not only boosts individual performance but also contributes to the overall success of the organization. Criteria's comprehensive suite of tools empowers organizations to unlock the full potential of their workforce, ensuring that they not only hire the right talent but also cultivate an environment where employees can thrive and contribute to long-term success. ## Criteria Pros & Cons **What users like:** - Users find Criteria's platform **very easy to use** , enjoying quick setup and helpful personalized assistance throughout. (17 reviews) - Users find Criteria's assessments to offer **high-quality evaluations** , enhancing the hiring process with actionable insights and ease of use. (16 reviews) - Users value the **objective data** from Criteria, enhancing confidence and consistency in the hiring process without complications. (12 reviews) - Users find Criteria to be a **helpful tool** that significantly enhances hiring processes with effective assessments and support. (10 reviews) - Users value the **clear evaluation metrics** and extensive test variety, enhancing the overall hiring process significantly. (10 reviews) - Users value the **efficient review process** that simplifies candidate selection and improves hiring speed and accuracy. (9 reviews) - Customer Support (7 reviews) - Accuracy (6 reviews) - Users find the **setup ease** of Criteria exceptional, making implementation quick and user-friendly for assessments. (6 reviews) - ATS (Applicant Tracking System) (5 reviews) **What users dislike:** - Users report **assessment issues** , including unexpected price hikes and inadequate support for non-native English speakers. (5 reviews) - Users find the **missing features** frustrating, highlighting gaps in functionality and support on the new coaching platform. (5 reviews) - Users express concerns over **unexpected price increases** , feeling misled about assessment limits and overall pricing practices. (4 reviews) - Users find that **improvements are needed** in criteria questionnaires and reporting features for better role-specific analysis. (4 reviews) - Users find the **insufficient information** in criteria questionnaires limits their ability to customize for specific roles. (4 reviews) - Users experience **poor customer support** with mixed response times and delays in addressing technical issues for candidates. (4 reviews) - Users find the **poor reporting** features lacking detail and intuition, hindering advanced analytics and insights. (3 reviews) - Difficult Usability (2 reviews) - Job Management (2 reviews) - Limited Functionality (2 reviews) ## Criteria Reviews ### 1. Effortless Hiring with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlyn W. | Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Criteria?** I love how Criteria integrates effortlessly. We use it with BambooHR and Chameleon, and the integration is perfect. BambooHR handles the job posting, and once candidates apply, they get an email directing them to Criteria to complete their testing. Chameleon assists us with selecting some of the displayed tests, making the process seamless. I give Criteria a 10 out of 10 because it allows us to screen candidates without doing all the upfront legwork. It also lets us reach out to candidates, view their resumes, and see their video interviews. Additionally, I love how it scores the tests to help us determine who fits within our desired expertise range, indicating who meets our hiring expectations. The setup was wonderful and seamless, thanks to a helpful gentleman who guided us through the features via an extensive video call. **What do you dislike about Criteria?** I wish that Criteria sent push notifications to multiple staff members since we all have to approve a candidate throughout the process. Right now, it only sends progress emails to me. **What problems is Criteria solving and how is that benefiting you?** I use Criteria to screen candidates efficiently with automated tests and video interviews, freeing my nonprofit's small staff from spending all their time on hiring. It lets us select relevant screening tests and ensures we focus on our job demands. **Official Response from Criteria Corp:** > Hi Caitlyn, thank you so much for your thoughtful review! We’re thrilled to hear that the integration between Criteria, BambooHR, and Chameleon has made your hiring process seamless and efficient. It’s especially rewarding to know that our platform is helping your nonprofit save valuable time while still identifying top candidates who meet your hiring expectations. We’re also glad to hear your setup experience was smooth and that our team was able to support you effectively through the onboarding process. We appreciate your feedback about notifications and understand how important it is for collaborative hiring teams to stay informed. We’ve shared your suggestion with our product team for future consideration. Thank you again for your partnership and for trusting Criteria to support your hiring goals! ### 2. Efficient Tool for Candidate Pre-Screening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Criteria?** I like that Criteria provides a really easy way to set up standardized tests. It makes comparing candidates straightforward, and the results are more than just numbers. It gives a good synopsis of what a candidate may be strong or weak at, and suggests potential questions to ask during the interview to further explore those points. The integration with our hiring platform, Workable, is also a plus as it allows us to send assessments and get results easily, keeping everything integrated together. **What do you dislike about Criteria?** Sometimes the criteria questionnaires are pretty standardized and may not always fit specifically to the needs of a particular role. It would be nice to have additional types of questions and analysis for particular roles. **What problems is Criteria solving and how is that benefiting you?** I use Criteria to vet initial candidates, assessing acumen and cultural fit before advancing them in our hiring process. **Official Response from Criteria Corp:** > Thank you for taking the time to share this review and for describing how you’re using Criteria in your hiring workflow! We truly appreciate it. We’re glad to hear Criteria has made it easier to set up standardized assessments and compare candidates more consistently. It’s especially great to know the reports feel actionable, not just score-based. The synopses, strengths and risk areas, and suggested interview questions are designed to help teams move from results to better conversations, so it’s meaningful to hear they’re helping you dig deeper during interviews. We’re also happy the Workable integration is working well for you. Keeping assessment delivery and results inside the tools you already use can make a big difference in speed and adoption, and we’re thrilled it's making an impact. We appreciate your candid feedback on the questionnaires feeling too standardized for certain roles. That’s an important point. Different roles can require different competencies, and having more role-specific question types and analysis would help teams get even more precise insight. Thanks again for trusting Criteria to support your initial candidate screening for acumen and culture fit. ### 3. Detailed Reports, But Lacking Seamless Integration **Rating:** 3.0/5.0 stars **Reviewed by:** Heather M. | Senior Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Criteria?** I like the ease of accessing the report and the detailed nature of the report that we're able to get from the assessment. **What do you dislike about Criteria?** The integration with our HRIS system is not as seamless as I thought it would be. I thought we would be able to access everything through our HRIS system, and, unfortunately, we still have to utilize the Criteria website on a regular basis to access reports and set up and send reports. And so there isn't a lot of benefit in the integration with our HRIS, which I was really hoping for. **What problems is Criteria solving and how is that benefiting you?** Criteria helps me get insight into hiring decisions with detailed, insightful reports. **Official Response from Laura Libby:** > Hi Heather, thank you for your detailed feedback. We’re so happy to hear that you find our reports easy to access and valuable for gaining insight into your hiring decisions. We understand your frustration about the HRIS integration not being as seamless as you’d hoped. That’s incredibly helpful input, and our product team is actively exploring ways to enhance these integrations to make the experience more streamlined and centralized. We truly appreciate your partnership and the chance to keep improving for you! Please reach out to your support team members with any additional feedback. Thank you! ### 4. User-Friendly, Exceptional Value - Increases Veteran Candidate Hiring Value in Tech Sales Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Candidate Success and Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Criteria?** Tech Qualled has been using the Criteria (HireSelect) System since circa 2017 to help position and qualify candidates for our veteran technology sales training program. While the system was implemented and integrated into our program prior to my arrival in 2020, the Criteria system I am using today has been easy to customize, manage, and maintain for our staff, user-friendly for our military veteran program candidates, affordable and reasonably priced when you compare the overall value of the tools and what they bring to our program. We use Criteria for each candidate who completes the interview portion of our program, so each candidate joining has been through the Criteria process. When talking with hiring managers, talent advisors, and HR professionals in the technology sales hiring space, I have heard on multiple occasions their firm holds our veteran graduates at a higher level due to the Criteria testing taking place prior to entry. Although we have not required a ton of customer support, simply due to the user friendly nature of the Criteria tools, when needed, our support has been exceptional. Criteria truly hires top notch employees who solidly represent the Criteria company. As an aside, we did use video interviewing for quite some time, again exceptional, but did discontinue use simply because we no longer required the service. **What do you dislike about Criteria?** I do not really have any constructive or helpful feedback to provide here. The tools work when I need them to, the provided reports are easy to understand, they carry their own weight within the hiring community, and every Criteria representative I have met with has always been professional, knowledgable, and kind. Nothing more to add. **What problems is Criteria solving and how is that benefiting you?** As mentioned above, it is not really a business problem being solved, but more increasing our value in the training and hiring community. We are a training company for veterans, transitioning from the military to civilian careers in tech sales. We provide the training, and then also help veterans learn and understand the job market, interviewing skills, networking, resume, LinkedIn, etc. We work with them individually step by step through this process. The Criteria tools help to show which veterans applying to our program already have an aptitude and natural skill towards tech sales and business management careers. We can see personality highlights we can build upon which will make them more marketable and overall more successful in the sales tech industry. Our hiring community sees these tools as valuable. (Note: We do not share the reports with them, but do discuss several key highlights, including strengths so they can build upon these. Hiring managers, talent advisors, and the like have an increased comfort level hiring our graduates and this is one of the reasons why, as it has been made known to me on several occasions now.) **Official Response from Criteria Corp:** > Hi Nicole, thank you so much for your thoughtful and detailed review! We’re incredibly proud to support Tech Qualled’s mission of helping veterans transition into successful careers in tech sales. It’s inspiring to hear how Criteria’s assessments have become a trusted part of your candidate evaluation process and how they’ve helped elevate the perception of your graduates among hiring managers and talent leaders in the industry. We’re especially glad to know that the platform’s ease of use, customization, and reliability have made a lasting impact on your team and candidates alike. Your feedback reinforces our commitment to delivering intuitive, high-value tools backed by exceptional support. Thank you for your long and continued partnership; we’re honored to be part of the important work you do! ### 5. Easy-to-Use Assessment Library That Helps Identify Top Candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Angela D. | Director of Employee Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Criteria?** They have a great assessment library that helps you identify the right assessments by job title. It’s easy to use and integrates with most ATS and HRIS systems. The assessments provide valuable information and have helped us identify and evaluate top candidates for fit and future performance. **What do you dislike about Criteria?** Reporting feature can be a little difficult to use. **What problems is Criteria solving and how is that benefiting you?** It has helped improve the quality of hire and reduce time to hire. **Official Response from Criteria Corp:** > Hi Angela, thank you so much for taking the time to share this feedback on your Criteria experience. We are so happy to hear that our tools have helped improve the quality of hire and reduce time to hire for your team. Thank you for your feedback on the reporting feature - we're actively working to improve our reporting and data features, and will pass along this information to our teams. Thank you for choosing Criteria! ### 6. Easy-to-Understand Assessments That Deliver Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Pam D. | HR Hiring Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Criteria?** The assessments are easy to read and understand. **What do you dislike about Criteria?** The only thing I wish they could change is an email notification for the assessments that are manually ordered on their site. Itis currently an all or nothing situation. **What problems is Criteria solving and how is that benefiting you?** With the assessments going out to all applicants hiring managers can at a glance see there top caqndidates. **Official Response from Laura Libby:** > Hi Pam, thanks for the review! We're really glad to hear the assessments are easy to understand and have been helping your hiring managers quickly spot top candidates. Appreciate the note about email notifications for manually ordered assessments; we've included a link below on how to set up an email notification when a candidate completes an assessment or a video interview. Please let us know if this addresses your concern. Thanks again for sharing your experience with Criteria! ### 7. Quick for Candidates, Helpful for Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Criteria?** What I like best about Criteria is that it gives us real, objective data without overcomplicating the hiring process. It’s easy to use, quick for candidates to complete, and the insights are actually helpful for hiring managers. It adds consistency and confidence to our decisions without slowing us down. **What do you dislike about Criteria?** Working with them has been great. In terms of improvements, there's nothing that I can think of! **What problems is Criteria solving and how is that benefiting you?** Criteria helps solve the guesswork in hiring. Instead of relying only on resumes and interviews, we get objective data that helps us spot top talent and reduce bias. It’s made our process more consistent, gives hiring managers more confidence in their decisions, and ultimately helps us make stronger hires faster. **Official Response from Criteria Corp:** > Thank you so much for taking the time to leave this review and for sharing such thoughtful feedback! We’re grateful to hear Criteria is helping you bring objective data into hiring without adding complexity, and that it’s been quick for candidates and genuinely useful for hiring managers. It means a lot to know it’s improving consistency and confidence while still keeping your process moving. We also sincerely appreciate your note about wanting more flexibility with report customization and branding. Feedback like this helps us improve. Thank you again for trusting Criteria as part of your hiring process! ### 8. AI-Powered Coaching Truly Enhances Our Screening Process **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | Vice President, CCA Global University , Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Criteria?** I really like Criteria's new coaching platform that uses AI assist; it's a game changer, and we're really enthusiastic about it. Criteria also makes it very easy to set up for our team, and we have had personalized assistance, including two calls with a live person who can help when we have questions. Additionally, we're encouraged by what Criteria can do, the simplicity, and the scale. **What do you dislike about Criteria?** Well, the newness of the coaching platform is a little bumpy. And we are super users, and we are working out some of those bumps. So different, functionality that we would like to see, it's just so new. We're part of the beta testing, and so I'd like to see those bumps smoothed out. **What problems is Criteria solving and how is that benefiting you?** I use Criteria for applicant screenings and assessments to understand skills fit and scale coaching effectively, even when resources are tight. The AI-assisted coaching platform is a game changer, enabling engagement with existing employees beyond just applicants. **Official Response from Criteria Corp:** > Hi Nicole, Thank you for your wonderful feedback! We're thrilled to hear that our AI-powered coaching platform has become a game-changer for your screening process. It’s great to know that the seamless setup and personalized support have made a positive impact. We also value your honesty regarding the initial bumps as a beta tester; your feedback is invaluable, and we're eagerly working on enhancements to deliver even more value. We're delighted that our solution is boosting your applicant screenings and effectively scaling coaching efforts, engaging both new hires and existing team members. Please feel free to reach out with any more feedback or questions. We’re excited to continue supporting your success with Criteria! ### 9. Great Visibility Into Assessment Completion Data **Rating:** 4.0/5.0 stars **Reviewed by:** Rachael K. | Recruiting and Onboarding Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Criteria?** I like that I’m able to view the data for people who complete the assessments, as well as those who don’t. **What do you dislike about Criteria?** I wish there were a way for it to email me when someone completes the assessment. **What problems is Criteria solving and how is that benefiting you?** If people are a good fit for the position. **Official Response from Laura Libby:** > Hi Rachael, thank you for sharing your thoughts! We’re really glad the assessment completion data is helping you get a clear picture of who’s moving through the process and who isn’t. We hear you on the email notifications, and we're happy to say you can set up those notifications easily! We've included a link below on how to set up an email notification when a candidate completes an assessment or a video interview. If you have any further questions about this, please reach out to your Customer Success Manager. Happy to know Criteria is helping you quickly spot strong candidates. Thank you again for taking the time to leave a review! ### 10. Excellent Resource for Recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** McKenzie A. | Employee Experience Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Criteria?** Great tool to use for recruiting purposes to save time and get an accurate overview of a candidate. Helps us to see where they would fit in on our team, and also helps with onboarding knowing how to coach new hires and where they may struggle and need to spend extra time on. Helps to uncover an authentic overview of each candidate. **What do you dislike about Criteria?** I send out a lot of testing links, but have a minimal number complete them. But that's not your fault. Would say that is really my only down side. **What problems is Criteria solving and how is that benefiting you?** Helping us to use our time more efficiently. Once a candidate applies, if we see potential we will send over the assessment. If they do not complete, we know they weren't taking the application seriously. If they do complete we can compare to their resume and either decide that their experience isn't aligned with their results and move on, or invite them in for an interview knowing that they already will probably be able to be successful in the role. Able to ask more targeted questions based on their strengths and weaknesses. Leaves us with less surprises. **Official Response from Criteria Corp:** > Hi McKenzie - thank you for your thoughtful and detailed review! We’re so glad to hear that Criteria is helping you save time, gain deeper insights into candidates, and make more informed hiring and onboarding decisions. Your comment about using the assessments to uncover an authentic view of each candidate—and to tailor coaching and onboarding—is exactly how we hope our platform supports talent success beyond just the hire. We also appreciate your note about completion rates. While we can’t control every candidate’s follow-through, your approach of using assessment completion as an early indicator of engagement is a smart and effective strategy—one we’ve seen echoed by other customers as well. Thank you again for sharing your experience, and for making Criteria a part of your hiring process. ### 11. Greedy Customer Success Agents **Rating:** 1.5/5.0 stars **Reviewed by:** Doruk T. | Head of Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Criteria?** Compared to other platforms, we had more flexibility with our ATS integration. Also, the customer service was very nice and did their best to find a compromise when we were being onboarded. **What do you dislike about Criteria?** We were customers for three years and had already agreed on the price for the extension for the 4th year. One month after this, someone reached out to us to tell us we've been using way too many assessments and they need to adjust the price they gave us to 4 times the initial amount. This is quite unheard of of course, both the increase and doing it after already agreeing to an extension. Also, both on their website & previous communication with their representatives stated we should have unlimited assessment in our tier. Now they are saying we've been using too many? How? I believe they were just trying to get more money from us. Their customer service is super nice and helpful when they are onboarding you, and once you're locked in, they just deal with you in bad faith. The product itself is good, but there are many alternatives in the market that wouldn't treat you this way, so that's where we're taking our business. **What problems is Criteria solving and how is that benefiting you?** Criteria help us with filtering candidates **Official Response from Criteria Corp:** > Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We appreciate your long-standing partnership over the past three years and are grateful that you’ve found value in our platform, particularly with our ATS integration and the support you received during onboarding. We want to acknowledge your frustration regarding the pricing adjustment and the timing of that communication. One of our team members will be in touch with you directly, as we always strive to find an agreement for our uncapped testing that’s feasible for our customers. Our goal is always to build long-term, trust-based relationships with our customers, and we regret that this situation has impacted that trust. Thank you again for your candid feedback; it helps us improve. ### 12. Insightful Candidate Assessments Without Wasting Time **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra B. | Human Resources Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Criteria?** The assessments provide a lot of insight into a candidate without taking up too much of their time. **What do you dislike about Criteria?** I haven’t experienced any downsides to using Criteria so far. **What problems is Criteria solving and how is that benefiting you?** Filtering a candidate’s personality and talents through the job description has been incredibly valuable for us, and it’s helped us better align what we’re looking for with the people we consider. **Official Response from Criteria Corp:** > Hi Alexandra, thank you for sharing your Criteria experience on G2! We’re glad Criteria is helping you quickly gain meaningful insight without adding extra time for candidates. It’s great to hear that the job-aligned personality and talent filtering is improving alignment and making your hiring decisions easier. Please let us know if there's anything further we can assist you with to help improve your hiring experience. Thank you for choosing Criteria! ### 13. Intuitive all around pre-interview tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gian P. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Criteria?** I first used Criteria when I was trying to apply for a couple of SaaS companies. For others, the initial interview was the traditional 1:1 with the recruiter, but for a couple that I applied with, I was greeted with Criteria as a pre-interview tool. When I took it out for a spin, it was very intuitive in the sense that you're sort of taking a personality test that's designed to help both you and the recruiter find your strengths and weaknesses. It's easy to use, and you don't need additional help to learn how to use it. After you finish, you'd be greeted by your results, and the good thing here is that you can have it integrated in a way that you can secure your results via email and save your results for your reference as well. It feels like most companies have an easy time implementing Criteria internally since I've had the pleasure of going using Criteria atleast 3-5 times as pre-screening throughout my job hunting series. Their customer support is also good since I was able to recover my session when I had a hiccup with one of the sessions I was going through Criteria. **What do you dislike about Criteria?** The only thing I dislike about Criteria is that it gets a bit tedious and repetitive with some of the questions, but I guess that's how personality tests usually go. Sometimes the results don't feel right, especially if you don't answer the questions seriously. **What problems is Criteria solving and how is that benefiting you?** Job applications **Official Response from Criteria Corp:** > Thanks for the thoughtful review! We're thrilled to hear that Criteria made your application process smoother and more insightful—especially as a pre-interview tool that helped highlight your strengths and guide recruiters efficiently. Please reach out with any additional feedback you'd like to share. ### 14. Game changer in being able to make objective decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Ralph B. | Vice President Customer Relations & Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Criteria?** The tool is easy to use and hosts a ton of tests for a variety of different job descriptions. It made our recent hiring experience much more enjoyable as we were able to link true skills to what we were looking for vs solely reviewing an resume. And if we wanted to manage our own tests it would take a long time to set up, Criteria was ready to go in a day (or it felt even shorter). The variety of tests based on skills, competency and personality made our candidate selection so much easier. And it integrated well with Indeed. **What do you dislike about Criteria?** No negative experience thus far. Perhaps with more time we can find something. **What problems is Criteria solving and how is that benefiting you?** Finding the right candidate based on skills, competency and personality, plus at a very reasonable price. **Official Response from Criteria Corp:** > Hi Ralph, thank you for taking the time to write this review! Our team is thrilled to hear that Criteria has been a game changer for your hiring process—especially in helping you make more objective, skills-based decisions quickly and confidently. It’s great to know the platform’s ease of use, test variety, and fast setup made such a positive impact, and that the Indeed integration supported a seamless workflow. If anything ever comes up or if you’d like to explore additional features—like post-hire development tools or deeper reporting—your Customer Success Manager is always here to help. Thank you for being a valued partner! ### 15. Great Pre-Hire Assessments That Support Development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Criteria?** Great assessments for pre-hires. Develop **What do you dislike about Criteria?** Need a general overview of all processes. **What problems is Criteria solving and how is that benefiting you?** Pre employment assessments and reduced turnover **Official Response from Laura Libby:** > Hey there! Thank you for the thoughtful review. We’re glad to hear our pre‑hire assessments are supporting your hiring and development efforts. Our team appreciates the feedback on needing a broader process overview and will keep working to make the experience even smoother. We are grateful to be part of your efforts to reduce turnover and strengthen your team. Thank you for choosing Criteria! ### 16. Speeding Up Our Process **Rating:** 5.0/5.0 stars **Reviewed by:** Austin F. | VP Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Criteria?** I like that I they have assessment batteries that I can use to tailor each job with. Also, getting started with it was a breeze. It's probably one of the easier implementations I've encountered. **What do you dislike about Criteria?** I wish the sorting of results was organized a little differently. **What problems is Criteria solving and how is that benefiting you?** There are 2 things. Historically we've done assessments, how we do those has had to change. This provided a way for us to replace our old assessment process. The second thing Criteria has done is speed up the hiring process by allowing us to move these assessments to the front of the hiring process, in a way that is fair to the applicants. **Official Response from Criteria Corp:** > Hi Austin, thank you so much for your thoughtful review. We're thrilled to hear that Criteria has helped you streamline your hiring process and provided a smooth implementation experience—ease of use and flexibility are core to our platform, and it's great to know that our customizable assessment batteries are helping you tailor evaluations to each role. We’re especially glad to hear that moving assessments to the front of your hiring process has not only sped things up but also made the process fairer for candidates. That’s exactly the kind of impact we aim to deliver—helping organizations make faster, more confident hiring decisions while improving the candidate experience. We appreciate your feedback on the sorting of results. If you ever want to explore additional features or best practices to get even more out of your Criteria subscription, our support team would be happy to help. Thanks again for being a valued customer! ### 17. Confirm or challenge our perception of the Prospects Critical Thinking Skills Pre Hire. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric F. | Managing Shareholder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Criteria?** Pre Hire confirmation or challenge of our perception of the Candidates Critical Thinking Skills. The report that goes to the test taker we have seen a pattern that so far always matches to a top performer. Not all top performers have it, but all who have it are top performers so far. Potential insights into other dynamics of the people we hire. We do not take any of it as absolutely true, just worth looking closer at in some cases. **What do you dislike about Criteria?** I imagine that on occasion we lose a candidate due to them having a bias against being tested, but perhaps that is a good screening function. **What problems is Criteria solving and how is that benefiting you?** The cost of hiring a person that appears to have significant critical thinking skills but doesn't is many thousands of dollars. Criteria acts to allow us to look deeper if the test results are outside of our desired range. **Official Response from Criteria Corp:** > Hi Eric, thank you for your insightful review! We're glad to hear that Criteria’s assessments—particularly those measuring critical thinking—are helping your team validate or challenge initial impressions of candidates during the hiring process. It's great to know that you've observed a strong correlation between high performers and those who score well on the assessments, and that you're using the results as a valuable data point to dig deeper when needed. This kind of evidence-based approach is what our tools are designed to support: helping teams make more informed, confident hiring decisions while reducing the risk of costly mis-hires. We also appreciate your balanced perspective on candidate reactions to testing. While some candidates may be hesitant, many appreciate the opportunity to demonstrate their abilities beyond a resume or interview. In fact, our research shows that 96% of test takers report a positive experience with our assessments, and many candidates feel that assessments give them a fairer chance to showcase their potential. That said, we understand the importance of candidate experience and are always working to ensure our assessments are engaging, accessible, and aligned with your hiring goals. Thank you again for your feedback and for using Criteria as part of your hiring strategy. If you’re ever interested in exploring additional insights—such as personality traits or emotional intelligence—to complement your evaluation of critical thinking, we’d be happy to help you expand your approach. Your thoughtful use of the platform is exactly what we strive to support. ### 18. Thorough Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie (Charlotte) L. | Area Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Criteria?** I am able to review assessments to see who would best fit in to my team and to establish the best training method for the candidate. The platform is very easy to use and helps you pick the best assessments that you are needing to hire for. **What do you dislike about Criteria?** I do not dislike anything about this platform. **What problems is Criteria solving and how is that benefiting you?** It solves the the questions i have in which testes to use. **Official Response from Criteria Corp:** > Hi Charlie, thank you for your thoughtful review and for highlighting how Criteria is helping you make more informed hiring and training decisions. We’re especially glad to hear that you find the platform easy to use and that it supports both team fit evaluation and tailored training strategies; these are two areas where our assessments are designed to add real value. Your ability to select the right assessments for each role is exactly what we aim to empower through our flexible, science-backed tools. It’s also great to hear that Criteria is helping you answer key questions about which tests to use. Many of our customers appreciate how our platform simplifies that decision-making process, especially with customizable test batteries and immediate scoring insights. We’re grateful for your positive feedback and are here to support you as your hiring needs evolve. Thanks again for being a part of the Criteria community! ### 19. Consideration for non-native English speakers **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Criteria?** Clear evaluation metrics make easier to measure performance and outcomes. **What do you dislike about Criteria?** The assessment does not adequately address the needs of individuals for whom English is not a native language. Language barriers can hinder comprehension and participation. **What problems is Criteria solving and how is that benefiting you?** By establishing standardized criteria, the assessment can help to minimize subjective biases in evaluation processes, leading to fairer and more equitable outcomes. **Official Response from Criteria Corp:** > Thank you for your thoughtful review and for highlighting both the strengths and areas for improvement in your experience with Criteria. We’re glad to hear that you value Criteria’s clear evaluation metrics and the role our assessments play in reducing bias and promoting fairness in hiring. That’s a core part of our mission: to help organizations make more objective, data-driven talent decisions. We also appreciate your feedback regarding language accessibility. At Criteria, we recognize that language can significantly impact how candidates engage with assessments. That’s why we offer assessments in over 25 languages, with more being added regularly. To ensure quality and fairness, Criteria follows a rigorous translation and validation process that includes expert linguists, native-speaking reviewers, and industrial-organizational psychologists. This process ensures that each translated assessment maintains its scientific validity while sounding natural and culturally appropriate in the target language. We’re committed to making our platform more inclusive and accessible for non-native English speakers, and your feedback helps us continue to improve. If you’d like to explore our available language options or need support tailoring assessments for a multilingual candidate pool, our team would be happy to assist. Thank you for choosing Criteria. ### 20. Psychometric assessments and video interview **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Manager Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Criteria?** We use the Criteria products for bulk and non bulk recruitment. The technology is reliable, the team are very customer focused (responsive and willing to take on feedback) and the insights we gain from the products we use (psychometric testing and video interviews) support the process of making informed decisions around candidate suitability in a timely manner. **What do you dislike about Criteria?** Our largest recruitment programs have up to 5,000 candidates and whilst the technology is reliable, it is impossible to get through that volume without some candidates experiencing technical issues. The response times from the Criteria support team to these candidates can be mixed and I'd imagine this is dependent on what support they are providing to other customers at the time. Dislike is a stretch. More a piece of constructive feedback which I have shared with the team who I rate highly. **What problems is Criteria solving and how is that benefiting you?** Criteria enables us to assess candidate suitability in an efficient and effective way for bulk and non bulk recruitment **Official Response from Criteria Corp:** > Hi Tim, thank you for your thoughtful and constructive review—we truly appreciate your feedback and your continued partnership. We’re thrilled to hear that Criteria’s psychometric assessments and video interviewing tools are helping your team make informed, timely hiring decisions across both bulk and non-bulk recruitment. It’s great to know that the insights you gain from our platform are supporting your ability to assess candidate suitability with confidence. We also appreciate your kind words about our customer-focused team—responsiveness and collaboration are core to how we support our clients. Regarding your note on support response times during high-volume campaigns, thank you for raising this. We understand how critical it is to maintain a seamless candidate experience, especially when managing programs with thousands of applicants. Your feedback has been shared with our team, and we’re actively working to improve scalability and responsiveness during peak periods. We’re committed to continuously enhancing our service and technology to meet the evolving needs of high-volume recruitment teams like yours. Thanks again for your trust in Criteria! ### 21. Helps sift through potential candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Nikolai T. | Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Criteria?** I like how it is another step of vetting a potential hire. I like how you can sent a portion of assessment without sending the whole assessment. easy to use. **What do you dislike about Criteria?** It crashes from time to time but normally comes back up within a few hours, I wish there was no down time. **What problems is Criteria solving and how is that benefiting you?** Helps me to sift through candidates to further vet them out **Official Response from Criteria Corp:** > Hi Nikolai, thank you for taking the time to review Criteria! We’re glad to hear that our platform is helping you streamline your hiring process and make more informed decisions by adding an extra layer of candidate vetting. It’s great to know you find the system easy to use and appreciate the flexibility of sending partial assessments. We also appreciate your feedback regarding occasional downtime. While rare, we understand how important platform reliability is, and our team is continuously working to improve system stability and minimize disruptions. Thanks again for your insights—we’re grateful to support your hiring success! ### 22. Easy to use for end users **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia K. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Criteria?** The system is exceptionally efficient on the administrative side of our hiring process. It effectively filters out unqualified candidates for our more specialized positions, including CNC operators, welders, and management roles. The screening process not only saves us valuable time but also ensures that we focus on the most suitable applicants. Additionally, the test results are generated promptly and presented in a clear, easy-to-understand format, making it simple to evaluate candidates' qualifications at a glance. the email link that provides access to the testing results is an invaluable resource, as it streamlines communication and ensures everyone involved can easily access the necessary information. **What do you dislike about Criteria?** Managing multiple roles can make it challenging to track and distribute testing results effectively. When you’re required to send results to various stakeholders, the process can quickly become overwhelming. **What problems is Criteria solving and how is that benefiting you?** Helps identify and eliminate weaker or unqualified employees. **Official Response from Laura Libby:** > Hi Olivia! Thank you for taking the time to write this thoughtful review about your Criteria experience. We're delighted to hear that Criteria's system is streamlining your hiring process and that our clear, prompt test results are enhancing your ability to quickly identify the best candidates for specialized roles like welders and management positions. We understand that managing and distributing test results for multiple roles can be complex, especially when multiple stakeholders are involved. We're committed to making continuous improvements and appreciate this feedback. Your insight on how Criteria helps eliminate unqualified candidates is greatly appreciated, as it underscores the impact our platform has on improving hiring quality. We're here to support you in building a strong, qualified team, and we look forward to continuing to serve your hiring needs. Please do not hesitate to reach out to our team if you have anything else you'd like to discuss, or if you have any questions. Thank you for choosing Criteria! ### 23. Once Versatile, Now Poor Offering **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Criteria?** Quick assessment creation and launching, simple features **What do you dislike about Criteria?** You no longer get your own account manager everything runs through customer support and needs escalation, pricing has vastly changed, some former offerings have been removed without notice, job families could be more expansive but similar position types are available, no more renewal conversations just a late invoice in your inbox. **Recommendations to others considering Criteria:** Bring all your wants and questions to the demo call - be transparent with what you were acclimated to with a previous provider and let them fill in the details on how they can best suit you. Ask about the internal coworker project work assessments that you can use to help teammates best work together. **What problems is Criteria solving and how is that benefiting you?** I see others posted about downloads - they have created a simple and comprehensive 'download all assessments in a single PDF' feature. Several escalated tickets that go unanswered. **Official Response from Criteria Corp:** > Thank you for taking the time to share your feedback. We sincerely apologize for the frustrations you’ve experienced and want to address your concerns directly. 1. Account Management and Support: We understand how important having a dedicated Customer Success Manager can be. While our current model routes support through our Customer Support team, we want to assure you that our team is highly trained and committed to providing timely and effective assistance. For more complex issues, escalations are handled by specialists to ensure your concerns are resolved thoroughly. If you’ve experienced delays with escalated tickets, we deeply regret this and encourage you to reach out to techsupport@criteriacorp.com so we can prioritize resolving any outstanding issues. 2. Pricing and Offerings: We recognize that pricing adjustments and changes to product offerings can be disruptive. We strive to provide transparency and value, and we regret if any updates were not communicated effectively. We’ll review this internally to improve our communication process moving forward. 3. Renewal Process: We appreciate your feedback and are currently streamlining our renewal process. Thank you for your candid feedback and for being a Criteria customer. We value your partnership and are here to support you. Please don’t hesitate to reach out if there’s anything further we can do to assist. ### 24. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Onita M. | Administrative HR Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Criteria?** I love that Criteria is very customizable. There are so many options to customize your assessments, video interviews, etc. Criteria has been a game changer in helping us find the right candidates. **What do you dislike about Criteria?** The only issue I have found is not being able to view specific assessment questions when creating a job. I don't want to take the assessment to see the questions that will be asked of the candidates for each job created. **What problems is Criteria solving and how is that benefiting you?** Criteria helps me find the right candidates by evaluating if they can do the job and if they are a good fit for the company. **Official Response from Criteria Corp:** > Hi Onita, we're thrilled to hear that you think Criteria is a game changer in your hiring process, and very customizable! Thank you for sharing your concern around viewing specific assessments. Please see if the overviews and samples in our HelpDocs, linked below, answer your question. If it doesn't please reach out to our team directly and we will be more than happy to provide more context: https://criteria.helpdocs.io/search/sample%20questions%20for%20assessment Thank you for choosing Criteria, and for sharing your honest feedback. Please let us know if you have any additional comments. Thank you! ### 25. Criteria Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Criteria?** Ability to deliver candidates assessment on the stop and received detailed results. I like the fact you can prepare your own assessments for specific job levels. **What do you dislike about Criteria?** Prompts you for LinkedIn information but we don't require it. **What problems is Criteria solving and how is that benefiting you?** Ability to access hand on skills not asked within an interview. **Official Response from Criteria Corp:** > Thank you for your thoughtful review and for sharing how Criteria is supporting your hiring process! We’re so happy to hear that you value the ability to deliver assessments on the spot and receive detailed, actionable results. That immediacy is a key part of how we help hiring teams move quickly and confidently. It’s also great to know that our platform’s flexibility, especially the ability to build custom assessments for specific job levels, is making a difference for your team. Tailoring assessments to match the unique demands of each role is one of the most effective ways to identify true candidate potential. We also appreciate your feedback regarding the LinkedIn prompt. While some customers find it helpful for candidate context, we understand it may not be relevant for every organization. Your input helps us continue refining the platform to better meet a wide range of customer needs. Lastly, we’re glad Criteria is helping you uncover hands-on skills that often go unaddressed in interviews. That’s exactly what our assessments are designed to do—provide deeper insight into a candidate’s capabilities so you can make more informed, confident hiring decisions. Thanks again for your review and for being part of the Criteria community! ### 26. Highly Effective Pre-Employment Testing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Criteria?** The platform is user-friendly, insightful, and incredibly effective in helping us identify top talent. **What do you dislike about Criteria?** It would be valuable to have even more tests pre-configured for designated roles. **What problems is Criteria solving and how is that benefiting you?** It allows us to evaluate candidates on cognitive ability, personality fit, and job-specific skills. The data-driven insights provide a deeper understanding of a candidate's potential, beyond just a resume or interview. **Official Response from Criteria Corp:** > Thank you for your review. We're thrilled to hear that you find Criteria user-friendly and effective in identifying top talent. Your feedback about adding more pre-configured tests for specific roles is valuable, and we’ll share it with our team as we continue to enhance the platform. ### 27. Insightful **Rating:** 4.5/5.0 stars **Reviewed by:** Cassandra C. | Human Resources Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Criteria?** It is a useful tool to help identify is a candidate would be right for a position. **What do you dislike about Criteria?** There is nothing i dislike about Criteria that I am aware of . **What problems is Criteria solving and how is that benefiting you?** Criteria helps to understand the personality of the a potential candidate. **Official Response from Criteria Corp:** > Hi Cassandra, thank you for your thoughtful review! We're so glad to hear that you find Criteria to be a useful and insightful tool for identifying whether a candidate is the right fit for a position. Our goal is to provide meaningful data that supports confident, informed hiring decisions, and it's great to know that the personality insights are helping you better understand your candidates. We also appreciate your positive feedback and are happy to hear there’s nothing you dislike about the platform. If you ever have questions or need assistance, our Support Team is always here to help. Thanks again for your review and for choosing Criteria! ### 28. Ease of use, good detail in reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Criteria?** Seamless integration with our CRM/ ATS. Reports are well formatted with good information that is simple to translate for clients and candidates. **What do you dislike about Criteria?** Support (when needed) is sometimes delayed. **What problems is Criteria solving and how is that benefiting you?** Gainer deeper insight into candidates cognitive abilities, personality traits and motivations. **Official Response from Criteria Corp:** > Thank you for your thoughtful review! We're so glad to hear that you're finding value in Criteria’s seamless integration with your CRM/ATS and that the reporting is clear, detailed, and easy to communicate with both clients and candidates. Providing actionable insights into cognitive abilities, personality traits, and motivations is exactly what we aim to deliver, and it's great to know that this is helping you make more informed hiring decisions. We appreciate your feedback regarding support response times. While we strive to provide timely and helpful assistance, we understand how important responsiveness is and are continuously working to improve our support experience. If you ever need help, please don’t hesitate to reach out to our support team—we’re here to assist you. Thanks again for your review and for choosing Criteria! ### 29. Great experience so far.. **Rating:** 4.5/5.0 stars **Reviewed by:** Annie D. | Recruiting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Criteria?** Support is very good, responsive often replying same day **What do you dislike about Criteria?** There could be better reporting; for example there is a report i could use that isn't there. How many assessmetn takers and average score. **What problems is Criteria solving and how is that benefiting you?** helping us evaluate high potential candidates. **Official Response from Criteria Corp:** > Hi Annie, thank you so much for sharing your Criteria experience. We're so happy to hear that you find our support team to be good - we agree, our Customer Success team is made up of superstars! Thank you for your feedback on reporting. We're always looking to improve, and we appreciate this note. Thank you for choosing Criteria. Please do not hesitate to reach out to our team with any additional comments or questions. ### 30. the tool is useful for hiring an screening individuals prior to in-person interviews **Rating:** 3.0/5.0 stars **Reviewed by:** Terrell G. | Store Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Criteria?** the most ehelpful part of Criteria are the EPP and WPP scores that give insight into how well candidates fit company culture and relibality. It is also very easy to send out links to candidates. For every new application I recieve I will send out the criteria assessment link and frequently check back to see who is in process or complete. **What do you dislike about Criteria?** what I find the least helpful about Criteria is that i have notices a trend in low scores for WPP for candidates that are foreign. this leads me to think that there is a cultural gap between how questions are asked or responded to that could cause confusion and therefore lower score than there would be otherwise. This make th eintegration of the tool a bit harder to use beacuse a candidate will seem like a good fit for the company, but seeing the low WPP can throw a wrench into the hiring process. **What problems is Criteria solving and how is that benefiting you?** Criteria solves the problem of having a pre hire screening quality control. As the summer starts up and schools let out a flood of new job applications come in and criteria really helps to see who would and would not fit the standards provided by the company. **Official Response from Criteria Corp:** > We're pleased to hear that Criteria is helping you with pre-hire screening and quality control, especially during peak application periods. We value your feedback about potential cultural differences affecting WPP scores and will work to address this issue to improve the integration of our tool for all candidates. ### 31. Giving our recruitment practices to a new dimension. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Criteria?** This product is easy to use for both the recruiter and the candidate and it provides instant results with meaningful insights. **What do you dislike about Criteria?** I haven't really experienced any down sides to this product as yet. **What problems is Criteria solving and how is that benefiting you?** It is very difficult and time consuming to interview for "personality" and "aptitude". Criteria has enabled us to seamlessly integrate this into our recruitment process. **Official Response from Laura Libby:** > Thank you for your thoughtful review! We're thrilled to hear that Criteria has streamlined your recruitment process by providing instant, meaningful insights into personality and aptitude—two critical factors that can be difficult to assess through interviews alone. Please let our team know if you have any additional feedback or questions. Thank you for choosing Criteria! ### 32. Skills Evaluation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Criteria?** It's easy to use; simulation exams are accurate for the type of experience looking for. **What do you dislike about Criteria?** The cost is based on the number of employees you have, rather than the number of assessments sent out to potential employees. **What problems is Criteria solving and how is that benefiting you?** To identify potential talent's skills sets for basic typing speed, and MS applications. **Official Response from Criteria Corp:** > Thank you for your feedback! We're glad to hear that you find Criteria easy to use and that our simulation exams accurately assess candidate experience—helping you identify top talent with the right skills. Our goal is to provide reliable, data-driven insights that streamline hiring and ensure candidates meet job-specific requirements, such as typing speed and proficiency in MS applications. We appreciate your thoughts on pricing and understand that different businesses have unique needs. Thank you for choosing Criteria! We’re here to support your hiring success, and we appreciate your valuable input. ### 33. Great System We Utilize For Hiring! **Rating:** 4.5/5.0 stars **Reviewed by:** Daysi H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Criteria?** Criteria Corp is extrememly helpful in gaining unbiased information about applicants. It gives a detailed report with explanations about every test which then helps us see a candidates strengths and weaknesses. There's a great amount of tests to choose from and they offer integrations with different HR softwares as well. The Talent Insights are helpful as well for teams and managers! **What do you dislike about Criteria?** The downside could be that there is too much information listed on the results pages - maybe providing a simiplified version along with the detailed report. In HR we read through all of the details, but the managers often times tell us that they don't know what they're supposed to be looking at or how to interpret the results, so it would be nice to have a more simplified version to help managers feel more empowered about the results! **What problems is Criteria solving and how is that benefiting you?** Helping us choose the best candidates based on skills based qualifications and giving insight into personality fit on an unbiased level! **Official Response from Criteria Corp:** > Daysi, thank you for your positive feedback. It's fantastic to hear that Criteria Corp has been instrumental in helping you gain unbiased insights into applicants. We appreciate your suggestion about providing a simplified version of the results for managers. Your feedback is valuable to us as we continuously strive to enhance our user experience. If you have any further suggestions or need assistance interpreting the results, please feel free to reach out to our support team. Thank you for choosing Criteria Corp to support your hiring process! ### 34. Great insights for interview teams + feedback for candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Criteria?** I like that Criteria can be customized to fit different jobs/industries. I also like that Criteria gives the candidate a report at the end of the assessment. **What do you dislike about Criteria?** The only downside I've seen so far is the comparison feature. I wish there was a way to download the charts/graphs or a more user-friendly way to download the comparison of people. **What problems is Criteria solving and how is that benefiting you?** Criteria allows us to assess candidates based on the role they are applying for. While this assessment isn't a make or break in our hiring process, it's really good data to have and Criteria provides interview questions based on the assessment scoring. **Official Response from Laura Libby:** > Thank you for your review! We're thrilled to hear that you're finding value in Criteria's customizable assessments and candidate reports. Your feedback on the comparison feature is greatly appreciated. We're continuously working to improve our platform's user experience, and we will take note of your suggestion. We're glad that our role-specific assessments and interview questions are providing you with actionable data to support your hiring decisions. Thank you for choosing Criteria, and please do not hesitate to reach out to the team with any questions or additional feedback! ### 35. Criteria Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Criteria?** Lots of functionality in the different types of assessments as well as the reporting features **What do you dislike about Criteria?** The UI can use some work - it's not intuitive and sometimes it's hard to navigate. **What problems is Criteria solving and how is that benefiting you?** We have had issues in the past finding the correct talent for our executive team, both in skillset and culture fit. Criteria is helping us narrow down prospective candidates and better assess how well they would fit into our organization and team. **Official Response from Criteria Corp:** > Thank you for your review! We're thrilled to hear that Criteria’s diverse assessments and reporting features are helping you identify the right talent for your executive team, ensuring both skillset alignment and cultural fit. We appreciate your feedback on the user interface and understand the importance of a seamless experience. We’re continuously working to enhance usability and navigation, and your input helps us prioritize improvements. If you have specific suggestions, we’d love to hear them—our team is always looking for ways to refine the platform to better serve our customers. Thank you for choosing Criteria! If you ever need assistance or have questions, our support team is here to help. We look forward to continuing to support your hiring success! ### 36. User Friendly and Multi Purpose! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Criteria?** I love that you are able to put together your jobs with different types of tests, a la carte. The platform is very user-friendly, and if I ever have trouble, there are a ton of helpful resources to teach and train. The notification that a user has completed an assessment or set of assessments is very quick and accommodating. I utilize Criteria Corp to help in our franchise owner recruitment process, so I love that it isn't just catered to employee recruitment. Our customer account specialist is extremely responsive and friendly, and we are overall very impressed with Criteria! **What do you dislike about Criteria?** I found some trouble when trying to add the new CLPT- English assessment but I am assuming that has to do with it just being launched. **What problems is Criteria solving and how is that benefiting you?** We conduct the first parts of our process for franchise ownership recruitment virtually so it is extremely helpful to be able to see a more in-depth interpretation of their skills and personality. **Official Response from Criteria Corp:** > Hi Elizabeth, thank you for sharing your positive experience with Criteria Corp! We're thrilled to hear that you find our platform user-friendly and appreciate the variety of tests available. We're sorry to hear about the trouble you encountered with adding the new CLPT-English assessment. Our team is constantly working to improve our offerings, and we appreciate your feedback. It's great to hear that Criteria Corp is benefiting your franchise owner recruitment process by providing a more in-depth interpretation of candidates' skills and personalities. If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to help! ### 37. Extra insights to find the best candidate **Rating:** 3.5/5.0 stars **Reviewed by:** Chris d. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Criteria?** The best part of the Criteria is shortening your shortlist when you have two similar candidates. It also helps break the deadlock when you have to decide between two well-matched candidates. **What do you dislike about Criteria?** It's not a foolproof tool. You need to still trust your instincts, and at times, a low-scoring candidate may turn into a better employee than a high-scoring one. **What problems is Criteria solving and how is that benefiting you?** It assists in forming a clearer shortlist of candidates and helps you save time when a candidate does not have the right characteristics. **Official Response from Criteria Corp:** > Hi Chris! It's great to hear that Criteria is assisting you in forming a clearer shortlist of candidates and saving you time by identifying candidates who may not have the right characteristics for the role. Thank you for choosing Criteria. ### 38. A Powerful Platform and Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott E. | Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Criteria?** Assessments are available in many options. They give great insight into candidates and how they match the job. With support from Criteria, our implementation process has been smooth. **What do you dislike about Criteria?** No dislikes. I mean this with all sincerity: I am drawn to Criteria and must pull myself away to do my other duties. I have really enjoyed learning the platform. **What problems is Criteria solving and how is that benefiting you?** Our goal is to reduce turnover and raise our retention. We will be successful because the Talent Score guides the hiring manager to the best candidates. **Official Response from Criteria Corp:** > Hi Scott! We're thrilled to hear that you find our assessments valuable and that the implementation process has been smooth for you. Thank you for sharing your positive experience! ### 39. Criteria Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Criteria?** Its easy to use and it notifies me once the candidate completes the assessment. **What do you dislike about Criteria?** It does not have all the tests required for all the roles. **What problems is Criteria solving and how is that benefiting you?** Checking the skills of the applicants. **Official Response from Criteria Corp:** > Hello, and thank you for sharing your feedback with us! We're thrilled to hear that our hiring solutions have been easy for you to use and that you enjoy the assessment notifications. We're continually working to enhance our services and provide more value to our users. To support your needs, we offer an overview of assessments organized by industry and role (linked below). If you ever have questions about selecting the right assessment for a specific position, our tech support team is just a message away and ready to help. Thank you again for your thoughtful review! ### 40. The platform is very robust and their customer service is amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Criteria?** The test batteries are very complete, and the results are super helpful. **What do you dislike about Criteria?** I would like it to have more test oriented towards technical skills. **What problems is Criteria solving and how is that benefiting you?** We are an outsourcing company, so we hire people on a regular basis, Criteria helps us identify personality traits we are looking for in a candidate and cognitive abilities that helps us understand their likeness to be successful in the position. **Official Response from Criteria Corp:** > Issac, we're glad to hear that you find our test batteries complete and helpful. We appreciate your suggestion for more technical skills tests and will keep that in mind for future enhancements. Thank you! ### 41. fulfills our business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana G. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Criteria?** Gives you different options to suit your business needs. Platform is easy to navigate. **What do you dislike about Criteria?** cost, would like to see a greater discount. **What problems is Criteria solving and how is that benefiting you?** background checks **Official Response from Criteria Corp:** > Hi Juliana, thank you for taking the time to share your feedback on your Criteria experience. We're happy to hear that you find the platform easy to navigate and that you like the different options our platform offers. Thank you for sharing your thoughts on the price; we are always working on improving, and we will keep this in mind. Thank you for choosing Criteria, and please let us know if there's anything else you may have questions about or feedback on. ### 42. Criteria review of a hiring manager that does a lot of hiring! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Criteria?** Simple to use. Candidate dashboards. Easy to make comparisons. Visual content - Sometimes more effective than tyoo much text. Archiving of results - Provides a good benchmarking opportunitiy when hiring for a role with very few candidates. **What do you dislike about Criteria?** I don't dislike anything. As per my 'Like Best' comments, greater use of visuals and dashboards always helps. **What problems is Criteria solving and how is that benefiting you?** I use Criteria purely for talent assessments and Candiate relationships. The relationships measure is a very useful and powerful tool, allowing recruiters to scrutinise how a candiate fits into their team and their manager. This is very important in maintaining the culture of inclusion and positivity in the business. **Official Response from Criteria Corp:** > Hi there! Thank you for sharing your positive experience with Criteria. We're thrilled to hear that you find our platform simple to use, with candidate dashboards and visual content that enhance the hiring process. We're glad to hear that Criteria is helping you with talent assessments and candidate relationships, contributing to a positive and inclusive company culture. Your satisfaction is our priority, and we will continue to enhance our visual content and dashboards to further support your hiring needs. If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing Criteria! ### 43. Valuable tool for fair hiring decisions **Rating:** 3.5/5.0 stars **Reviewed by:** Inma B. | L&D Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Criteria?** Criteria is a helpful tool that has considerably improved our hiring processes. Their platform allows us to evaluate candidates effectively across multiple dimensions: cognitive, ability, personality, etc. Their assessments are of high quality and validated and provide actionable insights. **What do you dislike about Criteria?** Reporting features could be more intuitive and detailed for advanced analytics. **What problems is Criteria solving and how is that benefiting you?** Add an objective layer of assessment **Official Response from Laura Libby:** > Hi Inma, thank you for your thoughtful feedback. We're thrilled to hear that the platform allows you to evaluate candidates across multiple dimensions - that's our goal. Thank you for your feedback on reporting; we are always working to improve, and we will keep this in mind for future updates. Thank you for choosing Criteria! ### 44. Has helped us hire the right people! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy W. | Hr Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Criteria?** Criteria gives us some hard facts to look at when making tough decisions. With the variety of testing, it helps us in a business where we have so many different positions. We have been able to use scores from our current employees has a baseline and our retention rate has significantly increased. We use it for every potential new hire. And it is easy! **What do you dislike about Criteria?** Not much, it really is a great platform. **What problems is Criteria solving and how is that benefiting you?** It solves the problem of going on our gut feeling. We have eliminated candidates we thought would be great and hired some we weren't sure about because of the information we have gotten from Criteria. **Official Response from Criteria Corp:** > Hi Amy, thank you so much for your valuable feedback! We're glad to hear that Criteria has provided you with valuable data to make hiring decisions and has contributed to an increase in your retention rate. We appreciate your support and are committed to continuously providing an easy-to-use platform for all your hiring needs. ### 45. A Great Wonderlic Replacement **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Criteria?** The ease of copying the link for a test is unmatched. The detail in the final reports is described very well. **What do you dislike about Criteria?** I wish I could test for my specific jobs rather than under a general term. **What problems is Criteria solving and how is that benefiting you?** It ensures that candidates have the necessary cogninative abilities to properly function in a role. **Official Response from Criteria Corp:** > Hi Jeremy! Thank you for taking the time to write a review. We're glad to hear that you find our test link sharing feature easy to use and that you appreciate the detailed final reports. We understand your feedback about testing for specific jobs and will take it into consideration for future improvements. If you have any further feedback or questions, please reach out to our team directly. We're here to help! Thank you for choosing Critiera. ### 46. Quality Testing Gets Quality Applicants **Rating:** 5.0/5.0 stars **Reviewed by:** Alanna G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Criteria?** It allows us to really see who can do the job before we perform interviews and saves our intervening labor hours dramatically **What do you dislike about Criteria?** I would like the rankings and scores to be a little more understandable. Some items I am unable to tell if it is a good or a bad result **What problems is Criteria solving and how is that benefiting you?** We have had alot of employees who said that they were one thing and then they were hired, and upon training found that they were slow typers, don't have the attention to detail etc. Criteria allows us to hire quality candidates **Official Response from Criteria Corp:** > Hi Alanna, thank you for your review! It's great to hear that Criteria has helped you avoid hiring candidates who may not have the necessary skills for the job. We strive to provide solutions that benefit our customers in their hiring processes. ### 47. Long-time loyal client of Criteria **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about Criteria?** Their range of high quality tests and exceptional support and service. **What do you dislike about Criteria?** Nothing. Sounds too good to be true, but it's the truth. **What problems is Criteria solving and how is that benefiting you?** Helping my clients understand each job candidate better. **Official Response from Laura Libby:** > Hi Christopher, thank you for being a long-time customer! We are thrilled to hear that you are happy with Criteria's range of high-quality tests and love our customer service team (we do, too)! If there's anything we can assist you with, please do not hesitate to ask. Thank you again for choosing Criteria, we look forward to continuing to collaborate with you! ### 48. Very reliable and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Criteria?** I started using Criteria now for almost a year and it helped me a lot to determine if the applicants are qualified and how they would interact with eachother based on their personality scores. Very helpful and so far accurate. **What do you dislike about Criteria?** So far I have no complaints about the software. Again user friendly and helpful. **What problems is Criteria solving and how is that benefiting you?** The testing of abilities without having to go through the enrollment and after realise the candidate was not qualified or didn't have the experience I needed. **Official Response from Criteria Corp:** > Guillermo, thank you for your feedback! We're glad to hear that Criteria has been helpful in determining applicant qualifications and personality interactions. ### 49. Lots of Options **Rating:** 4.0/5.0 stars **Reviewed by:** Salma N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Criteria?** There are a variety of options for assessments based on the role and needs **What do you dislike about Criteria?** i think creeating different test batteries could be easier and more user friendly. If the status tracking was more automatoed or an integration with ADP would be nice to automate sending this through there **What problems is Criteria solving and how is that benefiting you?** helping us attract and hire the best of the best. We like to aim for folks to hire around the B+ range and it helps us analyze what that looks like. **Official Response from Criteria Corp:** > Hi Salma, thank you for your feedback. We're pleased to hear that Criteria is helping you attract and hire top talent. We understand your concerns about creating test batteries and automating status tracking. We are constantly working on improving our platform to make these processes more user-friendly and automated, and your input is valuable in this ongoing effort. ### 50. The smoothest experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Elly E. | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Criteria?** From the initiation of our engagement with the Criteria team, they consistently facilitated a seamless and efficient experience for our organisation. The customer support team exhibited prompt responsiveness, offering valuable assistance with inquiries and ensuring a swift implementation of the system into our recruitment process, resulting in operational readiness within a matter of days, whilst the features ensure we are able to customise it to each individual roles needs. Applicants participating in the testing process reported a user-friendly, expeditious, and engaging experience, seamlessly integrated into our recruitment workflow. The data derived from the testing, when analysed in conjunction with our existing recruitment procedures, provided a comprehensive view that enabled us to identify the most qualified candidates for our roles. As a result, Criteria's testing services have become an integral and recurring component of our extensive recruitment initiatives, contributing significantly to the overall success of our talent acquisition efforts. **What do you dislike about Criteria?** We are yet to have a negative experience. **What problems is Criteria solving and how is that benefiting you?** Criteria has provided our organisation with the capability to assess candidates' preparedness for the specific tasks inherent to the roles they are seeking. This platform provides us with clear and comprehensive data, enabling us to make informed decisions and ensuring the selection of candidates who are most aligned with the requirements of the role. **Official Response from Criteria Corp:** > Thank you for your feedback. We are delighted that Criteria's customer support team was able to promptly assist you and ensure a swift implementation of our system into your recruitment process. It's great to hear applicants found the testing process user-friendly; this is something we're very proud of! We are committed to maintaining high standards, so should you have any further feedback or require any assistance, please don't hesitate to reach out. Thank you for your business! ## Criteria Discussions - [What can I do in a free trial?](https://www.g2.com/discussions/free-trial-1fecd2be-37d1-45d8-ba46-c335d94582fc) - 1 comment, 1 upvote - [Can I integrate HireSelect with an applicant tracking system?](https://www.g2.com/discussions/integrations-71849b82-6803-463f-8350-467a80c61160) - 1 comment, 1 upvote - [How does HireSelect support work?](https://www.g2.com/discussions/support-5601984f-1182-4602-82ca-0ccdda38b834) - 1 comment, 1 upvote - [How long does it take to get up and running?](https://www.g2.com/discussions/getting-started-96008941-c93e-4447-a2d4-7d3661c98cd8) - 1 comment, 1 upvote - [What is feature in software requirement?](https://www.g2.com/discussions/what-is-feature-in-software-requirement) - 1 comment - [View Criteria pricing details and edition comparison](https://www.g2.com/products/criteria/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A19%3A58+-0500&secure%5Bsession_id%5D=d2a204ee-4987-4547-9759-8e1732ef33eb&secure%5Btoken%5D=5aa72b4663c656a83025a0963374bff126b74fbe00489a7c467a1fb02978e409&format=llm_user) ## Criteria Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Breezy](https://www.g2.com/products/breezy/reviews) - [Chameleon](https://www.g2.com/products/chameleon/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [Clearco](https://www.g2.com/products/clearco/reviews) - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [HackerRank for Developers](https://www.g2.com/products/hackerrank-for-developers/reviews) - [Hirebridge](https://www.g2.com/products/hirebridge/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - [KeldairHR](https://www.g2.com/products/keldairhr/reviews) - [LinkedIn Talent Hub](https://www.g2.com/products/linkedin-talent-hub/reviews) - [PageUp](https://www.g2.com/products/pageup/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Radancy](https://www.g2.com/products/radancy/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) ## Criteria Features **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Reporting - Interoperability - Performance **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content - Talent Assessment** - Candidate Screening - Content Library - Assessment - Portal - Emotional Intelligence - Logical Reasoning - Big Five - Psychometric **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Technology - File Sharing - Customization **Content** - Automation - File Sharing **Platform Performance - Talent Assessment** - Uptime - Analytics **Platform Additional Functionality ** - Dashboard - Mobility - Task Management - Payment - Portal - Integrations **Platform Additional Functionality** - Mobility - Task Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling **Platform Additional Functionality - Talent Assessment** - Mobility - Payment - Integrations - Video Interview - Simulation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Basics - Talent Assessment** - Analytics - Interoperability - Automation **AI Capabilities - Talent Assessment** - AI Personalization - AI Predictive Insights - AI Scoring - Assessment Generation - AI Bias Detection ## Top Criteria Alternatives - [TestGorilla](https://www.g2.com/products/testgorilla/reviews) - 4.5/5.0 (1,325 reviews) - [The Predictive Index](https://www.g2.com/products/the-predictive-index/reviews) - 4.7/5.0 (712 reviews) - [eSkill](https://www.g2.com/products/eskill-corporation-eskill/reviews) - 4.5/5.0 (356 reviews)