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Criteria Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Criteria Media

Criteria Demo - Our platform delivers fast, intuitive candidate assessments
Make better talent decisions with the Criteria assessment platform. We've built our system with a strong focus on simplicity and ease of use, to enable you to quickly assess candidates and view their results as soon as they complete.
Criteria Demo - Structured video interviewing to help you pinpoint talent, faster
Create a structured interview process that is objective, fair, and minimises bias. Identify talent across all backgrounds using world-first diversity, equity and inclusion features that help you engage and build a more diverse workforce.
Criteria Demo - Our platform delivers flexibility that works for you
Test anyone, anywhere, at any time, with any of our tests. Our assessment platform is highly configurable and built to engage candidates.
Criteria Demo - Don’t just hire great talent. Develop™ it.
Every hire is precious. Unlock their potential with Develop™, the talent development solution that helps companies build happy, high-performing teams and impactful leadership. Develop™ offers unique benefits across every level of the organization, from the HR and L&D departments tasked wit...
Criteria Demo - Access expert guidance
Our team of experienced Consulting Psychologists and Customer Success Professionals will provide the support and expertise you need. We're on hand to provide guidance on assessment selection and recruitment process design, to tailored training sessions and stakeholder workshops, right through to ...
Criteria Demo - The most comprehensive portfolio of assessments
People are complex, which is why we believe the best way to understand your candidates is to assess them across multiple dimensions. Our science-backed portfolio of assessments span cognitive aptitude, emotional intelligence, personality, risk, and skills, helping you assess the attributes that m...
An introduction to the Criteria platform.
Play Criteria Video
An introduction to the Criteria platform.
Explore Criteria's Structured Video Interviewing Solution!
Play Criteria Video
Explore Criteria's Structured Video Interviewing Solution!
Introducing Cognify, Criteria's Cognitive Aptitude Assessment.
Play Criteria Video
Introducing Cognify, Criteria's Cognitive Aptitude Assessment.
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Criteria Reviews (143)

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Reviews

Criteria Reviews (143)

View 3 Video Reviews
4.5
143 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and comprehensive assessments, which streamline the hiring process and provide valuable insights into candidates. The platform's ability to integrate with existing HR systems enhances its functionality, making it a preferred choice for many organizations. However, some users note that the support response times can vary, which may impact the overall experience.

Pros & Cons

Generated from real user reviews
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Caitlyn W.
CW
Project Director
Small-Business (50 or fewer emp.)
"Effortless Hiring with Seamless Integrations"
What do you like best about Criteria?

I love how Criteria integrates effortlessly. We use it with BambooHR and Chameleon, and the integration is perfect. BambooHR handles the job posting, and once candidates apply, they get an email directing them to Criteria to complete their testing. Chameleon assists us with selecting some of the displayed tests, making the process seamless. I give Criteria a 10 out of 10 because it allows us to screen candidates without doing all the upfront legwork. It also lets us reach out to candidates, view their resumes, and see their video interviews. Additionally, I love how it scores the tests to help us determine who fits within our desired expertise range, indicating who meets our hiring expectations. The setup was wonderful and seamless, thanks to a helpful gentleman who guided us through the features via an extensive video call. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I wish that Criteria sent push notifications to multiple staff members since we all have to approve a candidate throughout the process. Right now, it only sends progress emails to me. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Caitlyn, thank you so much for your thoughtful review! We’re thrilled to hear that the integration between Criteria, BambooHR, and Chameleon has made your hiring process seamless and efficient. It’s especially rewarding to know that our platform is helping your nonprofit save valuable time while still identifying top candidates who meet your hiring expectations. We’re also glad to hear your setup experience was smooth and that our team was able to support you effectively through the onboarding process.

We appreciate your feedback about notifications and understand how important it is for collaborative hiring teams to stay informed. We’ve shared your suggestion with our product team for future consideration. Thank you again for your partnership and for trusting Criteria to support your hiring goals!

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Efficient Tool for Candidate Pre-Screening"
What do you like best about Criteria?

I like that Criteria provides a really easy way to set up standardized tests. It makes comparing candidates straightforward, and the results are more than just numbers. It gives a good synopsis of what a candidate may be strong or weak at, and suggests potential questions to ask during the interview to further explore those points. The integration with our hiring platform, Workable, is also a plus as it allows us to send assessments and get results easily, keeping everything integrated together. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Sometimes the criteria questionnaires are pretty standardized and may not always fit specifically to the needs of a particular role. It would be nice to have additional types of questions and analysis for particular roles. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for taking the time to share this review and for describing how you’re using Criteria in your hiring workflow! We truly appreciate it.

We’re glad to hear Criteria has made it easier to set up standardized assessments and compare candidates more consistently. It’s especially great to know the reports feel actionable, not just score-based. The synopses, strengths and risk areas, and suggested interview questions are designed to help teams move from results to better conversations, so it’s meaningful to hear they’re helping you dig deeper during interviews.

We’re also happy the Workable integration is working well for you. Keeping assessment delivery and results inside the tools you already use can make a big difference in speed and adoption, and we’re thrilled it's making an impact.

We appreciate your candid feedback on the questionnaires feeling too standardized for certain roles. That’s an important point. Different roles can require different competencies, and having more role-specific question types and analysis would help teams get even more precise insight.

Thanks again for trusting Criteria to support your initial candidate screening for acumen and culture fit.

NB
Candidate Success and Business Operations
Small-Business (50 or fewer emp.)
"User-Friendly, Exceptional Value - Increases Veteran Candidate Hiring Value in Tech Sales Industry"
What do you like best about Criteria?

Tech Qualled has been using the Criteria (HireSelect) System since circa 2017 to help position and qualify candidates for our veteran technology sales training program. While the system was implemented and integrated into our program prior to my arrival in 2020, the Criteria system I am using today has been easy to customize, manage, and maintain for our staff, user-friendly for our military veteran program candidates, affordable and reasonably priced when you compare the overall value of the tools and what they bring to our program. We use Criteria for each candidate who completes the interview portion of our program, so each candidate joining has been through the Criteria process. When talking with hiring managers, talent advisors, and HR professionals in the technology sales hiring space, I have heard on multiple occasions their firm holds our veteran graduates at a higher level due to the Criteria testing taking place prior to entry. Although we have not required a ton of customer support, simply due to the user friendly nature of the Criteria tools, when needed, our support has been exceptional. Criteria truly hires top notch employees who solidly represent the Criteria company. As an aside, we did use video interviewing for quite some time, again exceptional, but did discontinue use simply because we no longer required the service. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I do not really have any constructive or helpful feedback to provide here. The tools work when I need them to, the provided reports are easy to understand, they carry their own weight within the hiring community, and every Criteria representative I have met with has always been professional, knowledgable, and kind. Nothing more to add. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Nicole, thank you so much for your thoughtful and detailed review! We’re incredibly proud to support Tech Qualled’s mission of helping veterans transition into successful careers in tech sales. It’s inspiring to hear how Criteria’s assessments have become a trusted part of your candidate evaluation process and how they’ve helped elevate the perception of your graduates among hiring managers and talent leaders in the industry.

We’re especially glad to know that the platform’s ease of use, customization, and reliability have made a lasting impact on your team and candidates alike. Your feedback reinforces our commitment to delivering intuitive, high-value tools backed by exceptional support.

Thank you for your long and continued partnership; we’re honored to be part of the important work you do!

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Quick for Candidates, Helpful for Managers"
What do you like best about Criteria?

What I like best about Criteria is that it gives us real, objective data without overcomplicating the hiring process. It’s easy to use, quick for candidates to complete, and the insights are actually helpful for hiring managers. It adds consistency and confidence to our decisions without slowing us down. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Working with them has been great. In terms of improvements, there's nothing that I can think of! Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you so much for taking the time to leave this review and for sharing such thoughtful feedback!

We’re grateful to hear Criteria is helping you bring objective data into hiring without adding complexity, and that it’s been quick for candidates and genuinely useful for hiring managers. It means a lot to know it’s improving consistency and confidence while still keeping your process moving.

We also sincerely appreciate your note about wanting more flexibility with report customization and branding. Feedback like this helps us improve.

Thank you again for trusting Criteria as part of your hiring process!

Nicole H.
NH
Vice President, CCA Global University
Enterprise (> 1000 emp.)
"AI-Powered Coaching Truly Enhances Our Screening Process"
What do you like best about Criteria?

I really like Criteria's new coaching platform that uses AI assist; it's a game changer, and we're really enthusiastic about it. Criteria also makes it very easy to set up for our team, and we have had personalized assistance, including two calls with a live person who can help when we have questions. Additionally, we're encouraged by what Criteria can do, the simplicity, and the scale. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Well, the newness of the coaching platform is a little bumpy. And we are super users, and we are working out some of those bumps. So different, functionality that we would like to see, it's just so new. We're part of the beta testing, and so I'd like to see those bumps smoothed out. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Nicole,

Thank you for your wonderful feedback! We're thrilled to hear that our AI-powered coaching platform has become a game-changer for your screening process.

It’s great to know that the seamless setup and personalized support have made a positive impact.

We also value your honesty regarding the initial bumps as a beta tester; your feedback is invaluable, and we're eagerly working on enhancements to deliver even more value.

We're delighted that our solution is boosting your applicant screenings and effectively scaling coaching efforts, engaging both new hires and existing team members.

Please feel free to reach out with any more feedback or questions. We’re excited to continue supporting your success with Criteria!

MA
Employee Experience Coordinator
Small-Business (50 or fewer emp.)
"Excellent Resource for Recruiting"
What do you like best about Criteria?

Great tool to use for recruiting purposes to save time and get an accurate overview of a candidate. Helps us to see where they would fit in on our team, and also helps with onboarding knowing how to coach new hires and where they may struggle and need to spend extra time on. Helps to uncover an authentic overview of each candidate. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I send out a lot of testing links, but have a minimal number complete them. But that's not your fault. Would say that is really my only down side. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi McKenzie - thank you for your thoughtful and detailed review!

We’re so glad to hear that Criteria is helping you save time, gain deeper insights into candidates, and make more informed hiring and onboarding decisions. Your comment about using the assessments to uncover an authentic view of each candidate—and to tailor coaching and onboarding—is exactly how we hope our platform supports talent success beyond just the hire.

We also appreciate your note about completion rates. While we can’t control every candidate’s follow-through, your approach of using assessment completion as an early indicator of engagement is a smart and effective strategy—one we’ve seen echoed by other customers as well.

Thank you again for sharing your experience, and for making Criteria a part of your hiring process.

Doruk T.
DT
Head of Recruitment
Small-Business (50 or fewer emp.)
"Greedy Customer Success Agents"
What do you like best about Criteria?

Compared to other platforms, we had more flexibility with our ATS integration. Also, the customer service was very nice and did their best to find a compromise when we were being onboarded. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

We were customers for three years and had already agreed on the price for the extension for the 4th year. One month after this, someone reached out to us to tell us we've been using way too many assessments and they need to adjust the price they gave us to 4 times the initial amount.

This is quite unheard of of course, both the increase and doing it after already agreeing to an extension. Also, both on their website & previous communication with their representatives stated we should have unlimited assessment in our tier. Now they are saying we've been using too many? How?

I believe they were just trying to get more money from us. Their customer service is super nice and helpful when they are onboarding you, and once you're locked in, they just deal with you in bad faith. The product itself is good, but there are many alternatives in the market that wouldn't treat you this way, so that's where we're taking our business. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We appreciate your long-standing partnership over the past three years and are grateful that you’ve found value in our platform, particularly with our ATS integration and the support you received during onboarding. We want to acknowledge your frustration regarding the pricing adjustment and the timing of that communication.

One of our team members will be in touch with you directly, as we always strive to find an agreement for our uncapped testing that’s feasible for our customers. Our goal is always to build long-term, trust-based relationships with our customers, and we regret that this situation has impacted that trust. Thank you again for your candid feedback; it helps us improve.

Alexandra B.
AB
Human Resources Director
Small-Business (50 or fewer emp.)
"Insightful Candidate Assessments Without Wasting Time"
What do you like best about Criteria?

The assessments provide a lot of insight into a candidate without taking up too much of their time. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I haven’t experienced any downsides to using Criteria so far. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Alexandra, thank you for sharing your Criteria experience on G2! We’re glad Criteria is helping you quickly gain meaningful insight without adding extra time for candidates. It’s great to hear that the job-aligned personality and talent filtering is improving alignment and making your hiring decisions easier.

Please let us know if there's anything further we can assist you with to help improve your hiring experience.

Thank you for choosing Criteria!

Gian P.
GP
Customer Success Manager
Small-Business (50 or fewer emp.)
"Intuitive all around pre-interview tool"
What do you like best about Criteria?

I first used Criteria when I was trying to apply for a couple of SaaS companies. For others, the initial interview was the traditional 1:1 with the recruiter, but for a couple that I applied with, I was greeted with Criteria as a pre-interview tool. When I took it out for a spin, it was very intuitive in the sense that you're sort of taking a personality test that's designed to help both you and the recruiter find your strengths and weaknesses. It's easy to use, and you don't need additional help to learn how to use it. After you finish, you'd be greeted by your results, and the good thing here is that you can have it integrated in a way that you can secure your results via email and save your results for your reference as well. It feels like most companies have an easy time implementing Criteria internally since I've had the pleasure of going using Criteria atleast 3-5 times as pre-screening throughout my job hunting series. Their customer support is also good since I was able to recover my session when I had a hiccup with one of the sessions I was going through Criteria. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The only thing I dislike about Criteria is that it gets a bit tedious and repetitive with some of the questions, but I guess that's how personality tests usually go. Sometimes the results don't feel right, especially if you don't answer the questions seriously. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thanks for the thoughtful review! We're thrilled to hear that Criteria made your application process smoother and more insightful—especially as a pre-interview tool that helped highlight your strengths and guide recruiters efficiently. Please reach out with any additional feedback you'd like to share.

Ralph B.
RB
Vice President Customer Relations & Sales Operations
Mid-Market (51-1000 emp.)
"Game changer in being able to make objective decisions"
What do you like best about Criteria?

The tool is easy to use and hosts a ton of tests for a variety of different job descriptions.

It made our recent hiring experience much more enjoyable as we were able to link true skills to what we were looking for vs solely reviewing an resume. And if we wanted to manage our own tests it would take a long time to set up, Criteria was ready to go in a day (or it felt even shorter). The variety of tests based on skills, competency and personality made our candidate selection so much easier. And it integrated well with Indeed. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

No negative experience thus far. Perhaps with more time we can find something. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Ralph, thank you for taking the time to write this review! Our team is thrilled to hear that Criteria has been a game changer for your hiring process—especially in helping you make more objective, skills-based decisions quickly and confidently. It’s great to know the platform’s ease of use, test variety, and fast setup made such a positive impact, and that the Indeed integration supported a seamless workflow.

If anything ever comes up or if you’d like to explore additional features—like post-hire development tools or deeper reporting—your Customer Success Manager is always here to help.

Thank you for being a valued partner!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

7%

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Criteria Features
Customization
Internationalization
User, Role, and Access Management
Analytics
Automation
Candidate Screening
Content Library
Assessment
Uptime
Analytics
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Criteria