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Criteria Pricing Overview

Free Trial

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

7%

Perceived Cost

$$$$$

Criteria Pricing Reviews

(2)
JJ
CEO
Mid-Market (51-1000 emp.)
"Highly Effective Pre-Employment Testing Solution"
What do you like best about Criteria?

The platform is user-friendly, insightful, and incredibly effective in helping us identify top talent. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

It would be valuable to have even more tests pre-configured for designated roles. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for your review. We're thrilled to hear that you find Criteria user-friendly and effective in identifying top talent.

Your feedback about adding more pre-configured tests for specific roles is valuable, and we’ll share it with our team as we continue to enhance the platform.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"Once Versatile, Now Poor Offering"
What do you like best about Criteria?

Quick assessment creation and launching, simple features Review collected by and hosted on G2.com.

What do you dislike about Criteria?

You no longer get your own account manager everything runs through customer support and needs escalation, pricing has vastly changed, some former offerings have been removed without notice, job families could be more expansive but similar position types are available, no more renewal conversations just a late invoice in your inbox. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for taking the time to share your feedback. We sincerely apologize for the frustrations you’ve experienced and want to address your concerns directly.

1. Account Management and Support: We understand how important having a dedicated Customer Success Manager can be. While our current model routes support through our Customer Support team, we want to assure you that our team is highly trained and committed to providing timely and effective assistance. For more complex issues, escalations are handled by specialists to ensure your concerns are resolved thoroughly. If you’ve experienced delays with escalated tickets, we deeply regret this and encourage you to reach out to techsupport@criteriacorp.com so we can prioritize resolving any outstanding issues.

2. Pricing and Offerings: We recognize that pricing adjustments and changes to product offerings can be disruptive. We strive to provide transparency and value, and we regret if any updates were not communicated effectively. We’ll review this internally to improve our communication process moving forward.

3. Renewal Process: We appreciate your feedback and are currently streamlining our renewal process.

Thank you for your candid feedback and for being a Criteria customer.

We value your partnership and are here to support you. Please don’t hesitate to reach out if there’s anything further we can do to assist.

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