---
title: Criteria Reviews
meta_title: 'Criteria Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 159 reviews by the users' company size, role or industry
  to find out how Criteria works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 159
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Pre-Employment Screening
  url: https://www.g2.com/categories/pre-employment-screening
---


# Criteria Reviews
**Vendor:** Criteria Corp.  
**Category:** [Talent Assessment Software](https://www.g2.com/categories/talent-assessment-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 159
## About Criteria
Hire to Inspire: Reveal the real potential behind every candidate with science you can trust and AI you can explain. Scientifically validated assessments, structured interviews, and talent development tools built to improve hiring outcomes and designed with your candidates in mind. Criteria is a comprehensive talent management platform designed to enhance talent acquisition and workforce development outcomes. This innovative solution provides organizations with the tools necessary to identify, assess, and nurture the best-fit talent for their specific needs. By integrating advanced candidate assessments and structured interview processes, Criteria enables companies to make informed hiring decisions while fostering a culture of continuous improvement and growth among their teams. With a focus on both pre-hire and post-hire phases, Criteria supports a wide range of use cases, from evaluating candidates to facilitating ongoing employee training and performance management. This holistic approach ensures that organizations not only attract top talent but also retain and develop high-performing teams. Criteria's assessments can be customized to align with specific job requirements, ensuring that the selection process is both relevant and efficient. Additionally, the platform offers structured interview frameworks that guide hiring managers in conducting focused interviews, helping to reduce bias and improve the overall quality of candidate evaluations. Beyond the hiring process, Criteria offers Develop, an innovative post-hire development tool. The platform provides resources for ongoing employee engagement and professional development, thanks to 24/7 AI-driven coaching. By leveraging data-driven insights, organizations can identify areas for improvement and enhance employee skills and productivity. This continuous feedback loop not only boosts individual performance but also contributes to the overall success of the organization. Criteria's comprehensive suite of tools empowers organizations to unlock the full potential of their workforce, ensuring that they not only hire the right talent but also cultivate an environment where employees can thrive and contribute to long-term success.



## Criteria Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Criteria, enjoying seamless integration and hassle-free candidate screening. (16 reviews)
- Users value the **insightful assessments** that efficiently identify the best candidates and training methods. (14 reviews)
- Users appreciate the **seamless candidate management** process of Criteria, which simplifies screening and integration with other tools. (10 reviews)
- Users value the **objective data and seamless integration** of Criteria, enhancing their hiring process effectively and efficiently. (9 reviews)
- Users find that the **insightful assessments** efficiently reveal candidate strengths and fit, aiding recruitment and onboarding processes. (9 reviews)
- Customer Support (7 reviews)
- Users value the **efficient review process** that simplifies candidate selection and improves hiring speed and accuracy. (7 reviews)
- Accuracy (5 reviews)
- ATS (Applicant Tracking System) (5 reviews)
- Easy Setup (5 reviews)

**What users dislike:**

- Users note that the **assessment issues** hinder non-native English speakers' understanding and lack comprehensive testing options. (5 reviews)
- Users express frustration with **cost issues** , citing increased pricing and lack of personalized account management. (4 reviews)
- Users feel the product lacks **essential features** , with missing tests and limited reporting affecting usability and support. (4 reviews)
- Users find the **customer support often delayed** , complicating the experience during high-demand recruitment periods. (4 reviews)
- Users note the need for **improvements in tailored assessments** and smoother functionality to enhance the experience. (3 reviews)
- Users find the **insufficient information** in criteria questionnaires limits applicability to specific roles and needs. (3 reviews)
- Limited Functionality (2 reviews)
- Users find the **poor reporting** features lacking detail and intuition, hindering advanced analytics and insights. (2 reviews)
- Pricing Issues (2 reviews)
- Candidate Management (1 reviews)

## Criteria Reviews
  ### 1. Once Versatile, Now Poor Offering

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Criteria?**

Quick assessment creation and launching, simple features

**What do you dislike about Criteria?**

You no longer get your own account manager everything runs through customer support and needs escalation, pricing has vastly changed, some former offerings have been removed without notice,  job families could be more expansive but similar position types are available, no more renewal conversations just a late invoice in your inbox.

**Recommendations to others considering Criteria:**

Bring all your wants and questions to the demo call - be transparent with what you were acclimated to with a previous provider and let them fill in the details on how they can best suit you.  Ask about the internal coworker project work assessments that you can use to help teammates best work together.

**What problems is Criteria solving and how is that benefiting you?**

I see others posted about downloads - they have created a simple and comprehensive 'download all assessments in a single PDF' feature.   Several escalated tickets that go unanswered.

**Official Response from Criteria  Corp:**

> Thank you for taking the time to share your feedback. We sincerely apologize for the frustrations you’ve experienced and want to address your concerns directly.
 
1.	Account Management and Support: We understand how important having a dedicated Customer Success Manager can be. While our current model routes support through our Customer Support team, we want to assure you that our team is highly trained and committed to providing timely and effective assistance. For more complex issues, escalations are handled by specialists to ensure your concerns are resolved thoroughly. If you’ve experienced delays with escalated tickets, we deeply regret this and encourage you to reach out to techsupport@criteriacorp.com so we can prioritize resolving any outstanding issues.
 
2.	Pricing and Offerings: We recognize that pricing adjustments and changes to product offerings can be disruptive. We strive to provide transparency and value, and we regret if any updates were not communicated effectively. We’ll review this internally to improve our communication process moving forward.
 
3.	Renewal Process: We appreciate your feedback and are currently streamlining our renewal process. 
 
Thank you for your candid feedback and for being a Criteria customer. 
We value your partnership and are here to support you. Please don’t hesitate to reach out if there’s anything further we can do to assist. 



## Criteria Discussions
  - [What can I do in a free trial?](https://www.g2.com/discussions/free-trial-1fecd2be-37d1-45d8-ba46-c335d94582fc) - 1 comment, 1 upvote
  - [Can I integrate HireSelect with an applicant tracking system?](https://www.g2.com/discussions/integrations-71849b82-6803-463f-8350-467a80c61160) - 1 comment, 1 upvote
  - [How does HireSelect support work?](https://www.g2.com/discussions/support-5601984f-1182-4602-82ca-0ccdda38b834) - 1 comment, 1 upvote
  - [How long does it take to get up and running?](https://www.g2.com/discussions/getting-started-96008941-c93e-4447-a2d4-7d3661c98cd8) - 1 comment, 1 upvote
  - [What is feature in software requirement?](https://www.g2.com/discussions/what-is-feature-in-software-requirement) - 1 comment

- [View Criteria pricing details and edition comparison](https://www.g2.com/products/criteria/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A47%3A22+-0500&secure%5Bsession_id%5D=c2aec113-76e4-479a-b229-c7c90ef6c210&secure%5Btoken%5D=0ec7027210628fa5dbaeca8f0a12c2407c41a5c8414f261d1c4967113043981a&format=llm_user)
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## Criteria Features
**Platform Basics**
- Integrations
- Interoperability
- Performance

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Content**
- File Sharing
- Content Library
- Customization
- Technical Screening
- Coding Development
- Reports
- Customizable Reports

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Content - Talent Assessment**
- Candidate Screening
- Content Library
- Assessment
- Portal
- Emotional Intelligence
- Logical Reasoning
- Big Five
- Psychometric
- Skills Assessment
- Question Library
- Tests/Assessments
- Background Screening
- Pre-made Test Library

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development
- Progress Tracking

**Platform Content**
- Technology
- File Sharing
- Customization

**Platform Additional Functionality**
- Dashboard
- Mobility
- Messaging
- Payment
- Soft Skills Testing
- Additional Tools
- Collaboration Tools
- Activity Dashboard
- Aptitude Testing
- Personality Testing

**Content**
- Automation
- File Sharing

**Platform Performance - Talent Assessment**
- Uptime
- Analytics
- Visual Analytics

**Platform Additional Functionality **
- Dashboard
- Mobility
- Task Management
- Payment
- Portal
- Integrations
- Internal Talent Mobility
- Employee Portal
- Learning Management
- Talent Management
- Meeting Management
- Training Management
- Goal Management
- Forms Management
- Performance Management
- Employee Management
- Feedback Management
- Performance Review Management
- Recruitment Management

**Platform Additional Functionality**
- Mobility
- Task Management
- Activity Dashboard
- Interview Management
- Calendar Management
- Assessment Management
- Recruitment Management
- Feedback Management
- Application Management
- Email Management

**Additional Functionality**
- Customizable Tests
- Training Management
- Candidate Management
- Real-Time Reporting
- Skills Tracking
- Interview Scheduling
- Templates
- Email Reminders
- Candidate Comparison
- Assessment Management
- Applicant Tracking
- Recruitment Management
- Talent Acquisition
- Job Application Management
- AI Copilot
- Job Management
- Video Support
- Online Tests
- Workflow Management
- Customizable Branding
- Automatic Grading
- Multi-Language

**Additional Functionality**
- Internal Meetings
- AI Copilot
- Individual Development Plans
- Employee Database
- Self Assessment
- Reporting & Statistics
- Alerts/Notifications
- Analytics
- Customizable Forms
- Skills Assessment
- Generative AI
- API

**Additional Functionality**
- Resume Search
- Two-Way Audio & Video
- Reporting/Analytics
- Skill Assessment & Scoring
- Self Service Portal
- Live Video Interview
- Reminders
- Resume Database
- Question Library
- Social Media Integration
- Customizable Branding
- Session Recording
- Applicant Tracking
- Panel Interviews
- AI Copilot
- Commenting/Notes
- Interview Practice Session
- Pre-recorded Messages
- Video Conferencing
- Video Call Recording
- Generative AI
- Collaboration Tools
- Third-Party Integrations

**Recruiting and Onboarding**
- Interview Scheduling

**Platform Additional Functionality - Talent Assessment**
- Mobility
- Payment
- Integrations
- Video Interview
- Simulation
- Third-Party Integrations
- Two-Way Audio & Video

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform Basics - Talent Assessment**
- Analytics
- Interoperability
- Automation

**AI Capabilities - Talent Assessment**
- AI Personalization
- AI Predictive Insights
- AI Scoring
- Assessment Generation
- AI Bias Detection
- Generative AI

**Additional Functionality**
- Customizable Reports
- Drag & Drop
- Single Sign On
- Email Distribution
- Live Results Sharing
- Surveys & Feedback
- Feedback Management
- AI Copilot
- Test/Quiz Creation
- Progress Reports
- Content Sharing
- Multi-User Collaboration
- 360 Degree Feedback
- Performance Metrics
- Certification & Licensing
- Email Reminders
- Payment Processing
- Recruitment Management
- Skill Testing
- Activity Tracking
- Text to Speech
- Pre-Employment Testing
- Skills Tracking
- API
- Proctoring
- Customizable Branding
- Customizable Templates
- Secure Data Storage
- Assessment Management
- Progress Tracking
- Version Control
- Pulse Surveys
- Summary Reports
- Template Management
- Data Import/Export
- Customizable Tests
- Training Management
- Candidate Management
- Real-Time Reporting
- Interview Scheduling
- Templates
- Candidate Comparison
- Applicant Tracking
- Talent Acquisition
- Job Application Management
- Job Management
- Video Support
- Online Tests
- Workflow Management
- Automatic Grading
- Multi-Language
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Reminders
- Employee Profiles
- Employee Engagement
- Learning & Development

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