Introducing G2.ai, the future of software buying.Try now
Fathom
Sponsored
Fathom
Visit Website
Product Avatar Image
Fireflies.ai

By Fireflies.ai

4.8 out of 5 stars

How would you rate your experience with Fireflies.ai?

Fathom
Sponsored
Fathom
Visit Website

Fireflies.ai Reviews & Product Details

Profile Status

This profile is currently managed by Fireflies.ai but has limited features.

Are you part of the Fireflies.ai team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Fireflies.ai.

Free

Free

Pro

Starting at $10.00
Per Month

Fireflies.ai Media

Fireflies.ai Demo - Fireflies.ai Dashboard Home
Fireflies Meeting Recording and Transcription
Fireflies.ai Demo - Fireflies Notebook
Automatic Meeting Notes and Summaries for your and your team's meetings.
Fireflies.ai Demo - Fireflies.ai Integrations
Automate your workflows. Integrate with all the tools you already use.
Fireflies.ai Demo - Fireflies.ai Channels
Organize your and your team's meetings with public and private channels.
Fireflies.ai Demo - Fireflies.ai Conversation Analytics
Get insights from your meeting data with Fireflies Conversation Analytics.
Product Avatar Image

Have you used Fireflies.ai before?

Answer a few questions to help the Fireflies.ai community

Fireflies.ai Reviews (726)

Reviews

Fireflies.ai Reviews (727)

4.8
727 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Rutvik M.
RM
Customer Success Manager
Mid-Market (51-1000 emp.)
"Impressive Analytics, Poor Support Experience"
What do you like best about Fireflies.ai?

I like the training features of Fireflies.ai and the results it provides. The analytics feature is really good, helping me understand how well my calls went. It tells me if my pauses were good, how my vocabulary was, and whether my sentence framing was solid. This feedback on communication during the call is a great part of the service. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Their support was really bad and they didn't help us, so we had to switch. They can first acknowledge their issues, like the bugs they were having, and give us some solutions, but they didn't reply to our emails. Sometimes the app doesn't show up in the calls, which is an issue. Review collected by and hosted on G2.com.

Joanna J.
JJ
Product Manager
Computer Software
Mid-Market (51-1000 emp.)
"Effortless Meeting Summaries, Needs Better Language Recognition"
What do you like best about Fireflies.ai?

I love using Fireflies.ai to record my meetings because it eliminates the need for me to take notes during them, significantly saving me time and allowing me to be more focused and engaged in the discussions. I receive the meeting summary instantly, which is of high quality, enabling me to ensure I have all the key points without delay. This feature allows my meetings to be more efficient and reduces their duration. Additionally, I appreciate the seamless integration with Slack, which ensures I receive my meeting notes directly, making it very convenient to share these notes with all participants efficiently. Overall, the initial setup of Fireflies.ai was quite straightforward, rating it 9 out of 10 on ease, despite minor language recognition issues I've faced; I am still highly likely to recommend Fireflies.ai to others, rating it a perfect 10 on likelihood to recommend. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I have a problem with notes when I have various meetings in various languages - it will be much easier when Fireflies.ai recognizes the meeting language. After the meeting in another language, I received invaluable notes and I have to convert them to the right language. Review collected by and hosted on G2.com.

Rachel C.
RC
Director of Product Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Aren't they all the same by now?"
What do you like best about Fireflies.ai?

Super slick UX that's easy to navigate. AI is helpful.

I know the product is continuously improving, and I always like to see that. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

As with many notetakers, the integration with Zoom feels invasive. Once the app joins in real-time it's almost impossible to figure out how to get rid of it if you want to. I know how to manage it not in real-time. It's important to understand that the problem is that it's not intuitive at all when you're put on the spot and ave to get rid of it fast. Review collected by and hosted on G2.com.

Kapil A.
KA
Sr. Business Consultant
Mid-Market (51-1000 emp.)
"Fireflies works like a personal assistant"
What do you like best about Fireflies.ai?

Our organization has been using FireFlies for about 8 months now and it has become a must have tool in our meetings. Given the volume of meetings we handle and demos we show, it's pretty hard to remember whole discussions and this tool takes notes for you in the best way possible. It's integrated with gmail and hubspot. It's quite accurate with its notes, sharing sentiments of calls, speaker talk time. Overall it's highly vlauable tool for our team. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

The tool is excellent but sometimes but there are occasional delays in joining Google Meet sessions. Also, it has some limitations transcribing certain languages with accuracy like Hindi. Review collected by and hosted on G2.com.

Tessie L.
TL
Data and Insights Specialist
Small-Business (50 or fewer emp.)
"Effortless Meeting Management with Fireflies.ai"
What do you like best about Fireflies.ai?

I use Fireflies.ai to automatically capture meeting notes and action items, which is really helpful. I also like the easily accessible functions and buttons, making the software user-friendly. It works well with Google Meets, Zoom, Slack, and Google Docs, which are all tools I use daily. The initial setup was super user-friendly and easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I find the accuracy and structure of meeting transcriptions, especially for longer and more complex meetings, could be improved. Review collected by and hosted on G2.com.

Mihir  M.
MM
Talent Acquisition Manager
Mid-Market (51-1000 emp.)
"Fireflies.ai is My Virtual Chief Note-Taker – And a Brilliant One!"
What do you like best about Fireflies.ai?

Fireflies.ai has completely transformed the way I manage meetings. As someone who juggles multiple interviews, stakeholder calls, and project reviews daily, I used to struggle with note-taking and follow-ups. Fireflies quietly joins each call, transcribes the conversation with surprising accuracy, and then creates action items, summaries, and even speaker-specific notes—without me lifting a finger. The AI search and Smart Highlights features are especially powerful when I need to recall discussions from weeks ago in seconds. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

On rare occasions, background noise can throw off the transcription slightly, especially in multi-speaker environments with overlapping voices. Also, the interface could benefit from a more modern visual refresh to match the powerful functionality behind it. Review collected by and hosted on G2.com.

Karthikeyan L.
KL
Senior Sales Account Executive
Small-Business (50 or fewer emp.)
"Efficient Note-Taking, Needs Better Transcription"
What do you like best about Fireflies.ai?

I like using Fireflies.ai for easy note-taking and analyzing the next steps. The Daily and Weekly Digest with next steps is really valuable. It provides me with summarized meeting briefs that are useful for review and preparation for upcoming meetings. The initial setup was simple, which made getting started easy. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Their video recording feature and transcription - needs some improvement Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"One of the best AI meeting assistant for professionals"
What do you like best about Fireflies.ai?

Having fireflies ai in the meeting assures me that I have someone to take notes and key points. It's literally like having an assistant who assists me with noting down the key points discussed. The meeting summary is really good and how it breakdown the conversation is really brilliant. Good interface and very easy to navigate. The support is always reliable. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

So far everything is good. Well satisfied with the service as well as platform. Review collected by and hosted on G2.com.

Carolina M.
CM
Directora de El poder de los libros
Small-Business (50 or fewer emp.)
"Fireflies: the essential tool for book clubs"
What do you like best about Fireflies.ai?

Fireflies.ai is an essential tool for those involved in deep discussions, such as book clubs. Its ability to accurately transcribe conversations and generate clear summaries allows participants to focus on analysis without worrying about manual note-taking. It is very easy to implement and use.

Among its advantages are:

✅ Accurate transcription of meetings, facilitating the review of key points.

✅ Automatic summaries that help better structure the main ideas.

✅ Integration with video conferences, ideal for virtual meetings.

✅ Ease of editing, allowing summaries to be easily corrected before sharing.

Thanks to these features, Fireflies not only improves organization but also enhances interaction and analysis in each session. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

🔸 Errors in name transcription: Fireflies.ai does not always correctly capture the names of participants, which requires manual review before sharing the content.

🔸 Need for supervision: Although the tool is useful for generating meeting records, it is important to review whether everything discussed can be put in writing, especially in conversations that include confidential or sensitive information.

🔸 Dependence on audio quality: The accuracy of the transcription largely depends on the quality of the audio. If there is background noise or multiple people speaking at once, errors may arise.

🔸 Limitations in context interpretation: Although Fireflies generates automatic summaries, it is sometimes necessary to complement them with a human review to ensure they accurately reflect the key content of the meeting. Review collected by and hosted on G2.com.

JESÚS MANUEL M.
JM
Jefe de Prensa / Administrativo Deportes
Mid-Market (51-1000 emp.)
"Indispensable tool for transcribing, summarizing, and creating useful content from any meeting"
What do you like best about Fireflies.ai?

What do you like most about Fireflies.ai? What I value most is the complete transcription of meetings and long videos, because it allows me to easily reuse the content. Additionally, the smart summaries are quick, accurate, and help me detect the essentials in seconds. It's ideal for both work meetings and personal gatherings or for creating political and creative content for social media.

What impact has Fireflies.ai had? Fireflies.ai has allowed me to save a lot of time, improve my productivity, and share information more clearly. It is a very versatile tool, which I am already thinking of integrating with other productivity and office apps. Without a doubt, it is a resource I would recommend to anyone managing meetings, projects, or content. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Although the tool is fantastic, I miss having a fully Spanish interface. I believe that, being one of the most spoken languages in the world, it should already be fully available in this language. This would further facilitate its use for thousands of Spanish-speaking people who could take advantage of all its features. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Fireflies.ai.

Free

Free

Pro

Starting at $10.00
Per Month

Business

Starting at $19.00
Per Month
Fireflies.ai Comparisons
Product Avatar Image
Fathom
Compare Now
Product Avatar Image
Otter.ai
Compare Now
Product Avatar Image
tl;dv
Compare Now
Fireflies.ai Features
Dictation
Accuracy
Speaker Identification
Timecode Management
Closed Captioning
Collaboration
Spell Check and Punctuation
Text Editing
Agenda Management
Product Avatar Image
Fireflies.ai
View Alternatives