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Fireflies.ai

By Fireflies.ai

4.8 out of 5 stars

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Fireflies.ai Reviews & Product Details

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Pricing

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Free

Free

Pro

Starting at $10.00
Per Month

Fireflies.ai Media

Fireflies.ai Demo - Fireflies.ai Dashboard Home
Fireflies Meeting Recording and Transcription
Fireflies.ai Demo - Fireflies Notebook
Automatic Meeting Notes and Summaries for your and your team's meetings.
Fireflies.ai Demo - Fireflies.ai Integrations
Automate your workflows. Integrate with all the tools you already use.
Fireflies.ai Demo - Fireflies.ai Channels
Organize your and your team's meetings with public and private channels.
Fireflies.ai Demo - Fireflies.ai Conversation Analytics
Get insights from your meeting data with Fireflies Conversation Analytics.
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Fireflies.ai Reviews (723)

Reviews

Fireflies.ai Reviews (723)

4.8
723 reviews

Pros & Cons

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Christine W.
CW
Productivity Coach
Small-Business (50 or fewer emp.)
"Fireflies is Leverage"
What do you like best about Fireflies.ai?

As a productivity coach I use Fireflies.ai as leverage to my business. I created an account after receiving a transcription from my coach. It was so easy to being and start using it.

Now all my group and individual coaching meetings on zoom weekly have a fireflies.ai in attendance.

Fireflies sends a transcription of the meeting with a zoom recording to each person who is on the invite list. This is amazing! I wish I learned about this sooner! My clients love the accuracy of the transcription and I love the leverage. No more repeating myself, I simply say go review the meeting from x date! It is wonderful. And my coaching clients love it as well. They receive copies of the recorded meeting and can use it to refer back to! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

My agents think it is spam or they are being hacked. Perhaps coming up with a different background for zoom to make it more friendly. They are also afraid to click the links for fear of a virus. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Horrible tool that forces you to sign up to view meeting notes."
What do you like best about Fireflies.ai?

That it takes meeting notes. But in general, I don't think it's a good meeting note at all. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I do not like this product at all. It forces you to sign up and turn it on and go through 17 different screens and turn it on and make it join every one of your meetings just to view the transcripts of a meeting that somebody shares with you. Review collected by and hosted on G2.com.

Sara R.
SR
Senior Marketing Manager
Small-Business (50 or fewer emp.)
"Best AI Meeting Assistant"
What do you like best about Fireflies.ai?

I don't have to think about it. It's just there. Everyone at the company has it- Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

When I share a recording link with a client, the client has to first create an account with Fireflies so that he can access the video. Review collected by and hosted on G2.com.

Sarah H.
SH
Director
Mid-Market (51-1000 emp.)
"Great tool for transcribing meetings"
What do you like best about Fireflies.ai?

We use Fireflies for lots of reasons but the main one is transcribing meetings.

It is easy to use and the team clearly update and take on feedback with apps being added and other features regularly.

We do have to review the transcript as part of due diligence but compared to other transcribe and AI tools it is really accurate - even with complicated meetings. It really does give you accurate summary of the meeting but also assigns action points and provides an overview. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

It can be quite slow at uploading large files and sometimes does not always tag onto meetings on TEAMS but you can always upload. Review collected by and hosted on G2.com.

Sharon S.
SS
Director
Small-Business (50 or fewer emp.)
"Super notetaker which is very accurate and versatile"
What do you like best about Fireflies.ai?

Using Fireflies has revolutionised the way in which I work. I can now share notes with the meeting participants As well as accurately have a record of the meeting, action points and next steps. My clients really like it too. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I haven’t really found any downsides to Fireflies so far. Perhaps the accuracy of transcription is not always 100%, but I think I’m probably being a bit harsh in that expectation. Review collected by and hosted on G2.com.

Justin T.
JT
Dialer & Workforce Manager
Mid-Market (51-1000 emp.)
"Game changing results using Fireflies!"
What do you like best about Fireflies.ai?

As somebody who has had ADHD since my teens, this ai platform has been a game changer. It is super simple to use and configure. I find that the transcription and summaries produced by Fred/FireFlies to be spot on and matches relevant data points discussed. The platform even generates follow up tasks mentioned in meetings and assigns them to their respective parties. The settings are customizable and extremely easy to use. I no longer take down notes by hand because that's how accurate this ai has been for my use, and that is a major game changer for me! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

The only downside that I can think of is that you receive a summary email for each meeting (which can be useful for maybe a handful of meetings in 1 week) but for the amount of meetings I participate in (varies between 10 - 30 a week) it would be easier for me to receive a daily recap for that days meetings so that I can attach that to my planner. Aside from that, I honestly have no other downsides. Review collected by and hosted on G2.com.

N D.
ND
Consultant
Small-Business (50 or fewer emp.)
"I've saved hours and money"
What do you like best about Fireflies.ai?

I love that my notes are automatically transcribed with accuracy and translated to action items for both client and myself. It was easy to integrate to my task tracker and it has become a part of my daily work methods. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I don't see much use for the AI apps add ons but only because I don't have a need for them. Review collected by and hosted on G2.com.

Jan F.
JF
ceo
Small-Business (50 or fewer emp.)
"Fireflies.ai is my new meeting superhero!"
What do you like best about Fireflies.ai?

I honestly don’t know how I survived without Fireflies.ai before. It joins my meetings quietly, takes flawless notes, and delivers detailed summaries faster than I can grab a coffee. The transcription is accurate, the AI-powered insights are spot on, and the ability to search across past meetings saves me so much time.

Bonus points for integrating smoothly with my calendar and tools like Zoom, Google Meet, and Slack. I no longer worry about missing anything — Fireflies has my back!

If you want to spend less time writing notes and more time making impact, this tool is a total game-changer. Highly recommend it to anyone who has more than two meetings a week! Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I’d love to see Fireflies.ai available in Dutch as well. The platform is incredibly helpful, but a Dutch interface would make it even more accessible for local teams and clients. Fingers crossed for a multilingual update soon! Review collected by and hosted on G2.com.

David R.
DR
IT Consultant
Small-Business (50 or fewer emp.)
"Opens doors, saves work and time, and makes new projects possible"
What do you like best about Fireflies.ai?

The product reduces the work and time it takes to transcribe meetings, especially those meetings that have a large number of attendees and which require accuracy. This is particularly true when attendees are from various countries that speak other languages as a primary language. An accurate transcription, in this case, makes it easier for the attendees to review and fully understand the content.

The ability to have on hand a break out of topics, timelines, and assignments is super helpful. This is coupled with a "living transcription" that allows a reviewer to focus on a part of the conversation, complete with video, to better undertand the topic at hand.

Implementation was super easy, just configure the service and invite Fred to the meeting. Everyone has been able to use it.

I use Fireflies in literally ever Zoom meeting because it augments and improves communication. The integration with Zoom was simple, and nearly automatic. No one that I've recommended the service to has had any trouble setting it up or using it.

I'm not able to speak to customer support because, frankly, we haven't needed any. It just works. I've yet to find a situation where I needed to reach out to customer support to solve a problem. If customer support works as well as the rest of the service, I'd expect it to be top shelf.

Our many meeting attendees have raved about the results and many have adopted Fireflies in their own meetings and practices. Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

I have to be honest and say that I can't think of anything that isn't useful. There are metrics that we use less often but none of them lack purpose or functionality. Review collected by and hosted on G2.com.

ujjwal w.
UW
Head of GYM
Small-Business (50 or fewer emp.)
"Amazing product"
What do you like best about Fireflies.ai?

Fireflies is good- easy to use which helps me automate a lot of my processes. Fireflies is my go to tool, I almost use it in all of my meetings. I have the tool integrated with soo many automations that my sales processes are 80% automated Review collected by and hosted on G2.com.

What do you dislike about Fireflies.ai?

Nothing specific but they can definitely working on the UX Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Fireflies.ai.

Free

Free

Pro

Starting at $10.00
Per Month

Business

Starting at $19.00
Per Month
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Fireflies.ai Features
Dictation
Accuracy
Speaker Identification
Timecode Management
Closed Captioning
Collaboration
Spell Check and Punctuation
Text Editing
Agenda Management