Link copied to clipboard # Fireflies.ai vs Otter.ai Comparison - What are their main differences? Share [ Export ](/compare/fireflies-ai/otter-ai/export.csv) Fireflies.aiOtter.ai[+ Add Product](#) Pricing **Fireflies.ai** Free Trial **Free** · Free **Otter.ai** Free Trial **Free** 1 User · Basic **Pricing Insights** from reviews Time to Implement **Fireflies.ai** \<1 month Based on 81 responses **Otter.ai** \<1 month Based on 24 responses Return on Investment **Fireflies.ai** 9 months Based on 73 responses **Otter.ai** 7 months2 months sooner Based on 22 responses Perceived Cost **Fireflies.ai** $$$$$ **Otter.ai** $$$$$ Average Discount **Fireflies.ai** 8%2% more **Otter.ai** 6% **Pros & Cons** from reviews **Fireflies.ai** [ AI Summary (102) ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497448&qs=pros-and-cons#reviews)[ Ease of Use (89) ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497342&qs=pros-and-cons#reviews)[ AI Inaccuracy (39) ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1495289&qs=pros-and-cons#reviews)[ Meeting Management (32) ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1492547&qs=pros-and-cons#reviews) **Otter.ai** [ Ease of Use (121) ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799363&qs=pros-and-cons#reviews)[ Helpful (100) ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1798534&qs=pros-and-cons#reviews)[ Recording Issues (54) ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1795218&qs=pros-and-cons#reviews)[ Accuracy Issues (48) ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1796267&qs=pros-and-cons#reviews) Integrations **Fireflies.ai** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ea41747b9b3109d51918cd260f38fbf/cal-id.png "Product Avatar Image") Cal ID ](https://www.g2.com/products/cal-id/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image") Claude ](https://www.g2.com/products/claude/reviews)[ View all ](https://www.g2.com/products/fireflies-ai/integrations) **Otter.ai** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc8badc9729846eda58f936bcfe9b05e/asana-for-gmail-for-g-suite.jpg "Product Avatar Image") Asana for Gmail for G Suite ](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d009860c5af90d7a83f058354e4da23b/browse-ai.png "Product Avatar Image") Browse AI ](https://www.g2.com/products/browse-ai/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ca32094bd1088d41b714a1f9cea2371/e4dc6da0-2c7a-4b0d-a107-6c04f068d78f.png "Product Avatar Image") Clean Inbox for Gmail™ ](https://www.g2.com/products/clean-inbox-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4209986cdc643e7e1817cdcac1c3ed6f/convverse-ai-real-time-sales-assistant-for-google-meet.png "Product Avatar Image") convverse AI Real Time... ](https://www.g2.com/products/convverse-ai-real-time-sales-assistant-for-google-meet/reviews)[ View all ](https://www.g2.com/products/otter-ai/integrations) Screenshots **Fireflies.ai** ![Fireflies.ai screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235146/Home.jpg) **Otter.ai** ![Otter.ai screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1348752/Screenshot-2023-11-22-at-4.09.24-PM.png) **Ratings** from reviews Meets Requirements **Fireflies.ai** 9.1 9.1692 **Otter.ai** 8.8 8.8423 Ease of Use **Fireflies.ai** 9.3 9.3709 **Otter.ai** 9.0 9.0431 Ease of Setup **Fireflies.ai** 9.4 9.4509 **Otter.ai** 9.0 9.0323 Ease of Admin **Fireflies.ai** 9.0 9.0281 **Otter.ai** 8.6 8.693 Quality of Support **Fireflies.ai** 8.8 8.8429 **Otter.ai** 8.5 8.5270 Has the product been a good partner in doing business? **Fireflies.ai** 9.1 9.1266 **Otter.ai** 8.5 8.586 Product Direction (% positive) **Fireflies.ai** 9.6 9.6697 **Otter.ai** 8.9 8.9406 **Features** ratings from reviews AI Meeting Assistants 8.4 482 8.6 232 AI Note-Taking Software 8.2 10 8.2 77 Conversation Intelligence 8.3 278 8.3 97 Transcription 8.4 491 8.1 216 Note-Taking Software Not enough data 9.0 30 Sales Coaching 8.4 64 Not enough data Business Instant Messaging Not enough data 8.9 13 Voice Recognition Not enough data 8.5 24 AI Sales Assistant Not enough data 7.9 73 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 79.2% Mid-Market(51-1000 emp.) 18.0% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 79.2% Mid-Market(51-1000 emp.) 18.0% Enterprise(\> 1000 emp.) 2.8% Small-Business(50 or fewer emp.) 73.0% Mid-Market(51-1000 emp.) 20.8% Enterprise(\> 1000 emp.) 6.2% Small-Business(50 or fewer emp.) 73.0% Mid-Market(51-1000 emp.) 20.8% Enterprise(\> 1000 emp.) 6.2% **Reviewers' Industry** [![Fireflies.ai](https://images.g2crowd.com/uploads/product/hd_favicon/5f99ddeed4fa4fac8a018e1a5dd80cb1/fireflies-ai.svg "Fireflies.ai")](https://www.g2.com/products/fireflies-ai/reviews) Fireflies.ai Consulting 14.9% Marketing and Advertising 13.9% Computer Software 11.0% Information Technology and Services 9.3% Management Consulting 3.5% Other 47.4% [![Otter.ai](https://images.g2crowd.com/uploads/product/hd_favicon/e2c6ddc2cf31eda4e6b99b9b3f133287/otter-ai.svg "Otter.ai")](https://www.g2.com/products/otter-ai/reviews) Otter.ai Computer Software 11.0% Marketing and Advertising 10.5% Information Technology and Services 7.6% Consulting 6.8% Financial Services 4.6% Other 59.5% FAQs ## Fireflies.ai vs Otter.ai FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Fireflies.ai vs Otter.ai? Fireflies.ai stands out for its higher G2 rating, stronger small-business focus, and higher Ease of Setup and Quality of Support scores compared to Otter.ai. | [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) | [Otter.ai](https://www.g2.com/products/otter-ai/reviews) | | --- | --- | | 4.7/5 (752 reviews) | 4.4/5 (503 reviews) | | Small-Business | Small-Business | | 9.4 | 9.0 | | 8.8 | 8.5 | | AI Summary (102 all-time mentions) | Ease of Use (121 all-time mentions) | ### How do the pricing models of Fireflies.ai and Otter.ai compare? Fireflies.ai is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Otter.ai. - **Fireflies.ai:** In recent reviews, many buyers describe the pricing as "good value" and "average with other competitors," with several noting that it is "not exactly cheap, but not the most expensive either." - **Otter.ai:** Recent reviewers mention that Otter.ai is "expensive compared to other options" and cite limitations in the free tier, with some switching to alternatives due to cost concerns. - **Switching reasons:** Reviewers who switched from Otter.ai to other tools often cite cost and feature limitations as primary reasons. ### What are the best alternatives to Fireflies.ai and Otter.ai? The top three alternatives to Fireflies.ai and Otter.ai are Fathom, tl;dv, and Fellow. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) | 4.7/5 (752 reviews) | Small-Business | "Good value" and "average with other competitors" | AI Summary (102 all-time mentions) | | [Otter.ai](https://www.g2.com/products/otter-ai/reviews) | 4.4/5 (503 reviews) | Small-Business | "Expensive compared to other options" | Ease of Use (121 all-time mentions) | | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5 (6990 reviews) | Small-Business | — | High accuracy and reliability in meeting transcription | | [tl;dv](https://www.g2.com/products/tl-dv/reviews) | 4.7/5 (530 reviews) | Small-Business | — | Efficient meeting recording and summarization | | [Fellow](https://www.g2.com/products/fellow/reviews) | 4.7/5 (2437 reviews) | Mid-Market | — | Collaborative meeting management features | ### Which Conversation Intelligence features should I prioritize when comparing Fireflies.ai and Otter.ai? Buyers should prioritize Accuracy, AI Summary, Integrations, Action Items, and Ease of Use when comparing Fireflies.ai and Otter.ai. - **Accuracy:** Fireflies.ai (75 all-time mentions), Otter.ai (85 all-time mentions) - **AI Summary:** Fireflies.ai (102 all-time mentions), Otter.ai (67 all-time mentions) - **Integrations:** Fireflies.ai (62 all-time mentions), Otter.ai (recent reviews highlight Google Meet and Slack integrations) - **Action Items:** Fireflies.ai (73 all-time mentions), Otter.ai (35 all-time mentions) - **Ease of Use:** Fireflies.ai (9.3), Otter.ai (9.0) ### What are the pros and cons of Fireflies.ai vs Otter.ai? Fireflies.ai's headline strength is its AI Summary feature, while Otter.ai is most praised for its Ease of Use. - **Fireflies.ai strengths:** AI Summary (102 all-time mentions), Transcription (86), Time-saving (84), Action Items (73), Integrations (62), Easy Setup (34) - **Fireflies.ai trade-offs:** AI Inaccuracy (39), occasional integration limitations, and some reviewers cite UI as dated - **Otter.ai strengths:** Ease of Use (121 all-time mentions), Accuracy (85), Real-time Transcription (52), Helpful (100), Features (62) - **Otter.ai trade-offs:** Recording Issues (54), Accuracy Issues (48), Inaccuracy (42), and some missing features compared to alternatives ### Is Fireflies.ai or Otter.ai better for small businesses? Fireflies.ai is the stronger fit for small businesses, with both its largest reviewer segment and recent reviews highlighting its value and ease of use for small teams. - **Fireflies.ai:** Small-Business segment; reviewers consistently cite easy setup, strong value, and time-saving benefits for small teams. - **Otter.ai:** Small-Business segment; reviewers note ease of use and helpfulness, but mention cost as a concern for small businesses. ### Which Conversation Intelligence platform has better integrations? Fireflies.ai is favored for integrations, with more reviewer-cited integration mentions and broader tool coverage than Otter.ai. - **Fireflies.ai:** Slack (11 all-time mentions), ChatGPT, Microsoft Teams; reviewers highlight integrations with CRM and productivity tools. - **Otter.ai:** Google Meet (23 all-time mentions), Slack, Google Workspace; reviewers mention integration with video conferencing and collaboration platforms. ### How do Fireflies.ai and Otter.ai compare on customer support? Fireflies.ai and Otter.ai are rated within 0.3 points on Quality of Support, indicating near parity, with Fireflies.ai holding a slight edge at 8.8 versus Otter.ai's 8.5. - **Fireflies.ai:** Reviewers frequently describe support as "reliable" and "responsive," though a minority report slow or unhelpful responses in complex cases. - **Otter.ai:** Reviewers generally rate support as "helpful" and "user-friendly," with several noting positive onboarding experiences and quick issue resolution. ### Which is easier to implement, Fireflies.ai or Otter.ai? Fireflies.ai is rated higher for Ease of Setup, scoring 9.4 versus Otter.ai's 9.0, indicating a smoother implementation experience. - **Fireflies.ai:** Reviewers consistently describe setup as "very easy," "straightforward," and "user-friendly," with many noting quick onboarding for teams. - **Otter.ai:** Reviewers report "easy and intuitive" setup, with most able to start using the tool within minutes, though a few mention initial learning curves for advanced features. ### Which product has better Accuracy? Otter.ai is more frequently cited for Accuracy, with higher all-time mention counts and strong reviewer sentiment. - **Fireflies.ai:** Accuracy (75 all-time mentions), Transcription Accuracy (43), reviewers note strong performance in English but occasional issues with accents and non-English languages. - **Otter.ai:** Accuracy (85 all-time mentions), Transcription Accuracy (54), reviewers consistently praise real-time transcription accuracy and reliability across accents and meeting types. Alternatives **Fireflies.ai Alternatives** ![Fathom](https://images.g2crowd.com/uploads/product/hd_favicon/041fb40aaa8c9360ddee9abbf33aea96/fathom-video.svg "Fathom") [ Fathom ](/products/fathom-video/reviews) ![tl;dv](https://images.g2crowd.com/uploads/product/hd_favicon/34699fd352a65bf7c614afe71f29a710/tl-dv.svg "tl;dv") [ tl;dv ](/products/tl-dv/reviews) ![MeetGeek](https://images.g2crowd.com/uploads/product/hd_favicon/4a52b4189f4eef70d4a598d8e41444c6/meetgeek.svg "MeetGeek") [ MeetGeek ](/products/meetgeek/reviews) ![Grain](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ef6fd3f724dbd2a2c06412f214d500ed/grain.png "Grain") [ Grain ](/products/grain/reviews) **Otter.ai Alternatives** ![Fathom](https://images.g2crowd.com/uploads/product/hd_favicon/041fb40aaa8c9360ddee9abbf33aea96/fathom-video.svg "Fathom") [ Fathom ](/products/fathom-video/reviews) ![Fellow](https://images.g2crowd.com/uploads/product/hd_favicon/72869956fa285e9f17683b11049a8676/fellow.svg "Fellow") [ Fellow ](/products/fellow/reviews) ![tl;dv](https://images.g2crowd.com/uploads/product/hd_favicon/34699fd352a65bf7c614afe71f29a710/tl-dv.svg "tl;dv") [ tl;dv ](/products/tl-dv/reviews) ![Grain](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ef6fd3f724dbd2a2c06412f214d500ed/grain.png "Grain") [ Grain ](/products/grain/reviews)