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Compare Chorus by ZoomInfo and Gong 
At a Glance
Market Segments
Mid-Market (64.2% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
Contact Us 1 Seats
No pricing available
Chorus by ZoomInfo
Star Rating
(2,987)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoGong
Star Rating
(6,454)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted how Gong provides "top tier recording, transcription, summary of sales calls, AI analysis," making it a powerful tool for extracting insights.
- Users say that Chorus by ZoomInfo offers a solid platform for call review and feedback, with features that allow users to revisit recordings and transcripts. Reviewers appreciate the actionable insights it provides, helping them refine their sales skills and manage client relationships more effectively.
- According to verified reviews, Gong stands out for its ease of use, with many users noting a smooth onboarding experience. The intuitive interface allows for quick implementation, which is a significant advantage for teams looking to get up and running without extensive training.
- Reviewers mention that while Chorus by ZoomInfo has useful features for tracking conversation metrics, it sometimes lacks the depth of analysis that Gong provides. Users noted that Gong's AI-driven insights help them understand engagement levels better, whereas Chorus focuses more on basic call metrics.
- G2 reviewers highlight Gong's superior quality of support, with many users expressing satisfaction with the assistance they receive. The support team is often described as responsive and knowledgeable, which enhances the overall user experience compared to Chorus by ZoomInfo.
- Users report that both platforms cater well to the mid-market segment, but Gong has a stronger presence and a larger user base, as evidenced by its significantly higher number of reviews. This suggests a more established reputation and reliability in delivering value to its users.
Pricing
Entry-Level Pricing
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Gong
No pricing availableFree Trial
Chorus by ZoomInfo
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.0
2,417
9.4
4,946
Ease of Use
8.9
2,415
9.3
5,002
Ease of Setup
8.7
250
9.1
1,229
Ease of Admin
8.6
222
9.1
770
Quality of Support
8.9
1,663
9.3
3,514
Has the product been a good partner in doing business?
9.0
217
9.3
772
Product Direction (% positive)
8.3
2,301
9.0
4,624
Features by Category
Lead Facilitation
Not enough data
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Organization
Not enough data
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Performance Analysis
Not enough data
8.5
350
Not enough data
8.6
354
Sales Analysis
Not enough data
7.8
334
Not enough data
7.9
340
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.3
1667
|
Verified
9.6
2752
|
Verified
8.1
1443
|
Verified
8.8
2467
|
Verified
8.3
1577
|
Verified
9.1
2664
|
Verified
8.0
912
|
Verified
8.3
1794
|
Verified
Agent Performance Management
8.4
969
|
Verified
8.6
1870
|
Verified
7.7
1478
|
Verified
8.3
2519
|
Verified
8.2
1312
|
Verified
8.7
2305
|
Verified
Generative AI
8.7
65
8.9
674
Agentic AI - Conversation Intelligence
7.1
8
8.0
135
7.2
10
8.0
134
7.6
9
8.2
133
8.1
8
8.0
135
7.7
8
8.2
135
7.8
9
8.1
135
7.1
8
7.9
134
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Not enough data
Personalization
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Administrative
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
7.7
5
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
8.4
113
8.5
744
9.0
143
8.7
789
8.6
109
8.5
716
8.7
135
8.9
803
8.5
119
8.6
726
Predictive Analytics
8.1
109
8.1
721
8.3
115
8.4
749
8.3
115
8.2
735
8.2
106
8.3
723
Sales Management
7.9
111
8.6
759
8.2
109
8.2
721
8.6
118
8.7
758
8.7
151
9.0
824
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
8.7
1137
|
Verified
9.0
1966
|
Verified
8.7
1123
|
Verified
9.0
2177
|
Verified
8.4
900
|
Verified
8.6
1528
|
Verified
9.1
1268
|
Verified
9.2
2216
|
Verified
Feedback
9.0
1246
|
Verified
9.3
2371
|
Verified
8.6
933
|
Verified
9.0
1852
|
Verified
8.6
901
|
Verified
9.0
1895
|
Verified
8.4
788
|
Verified
8.8
1605
|
Verified
8.6
879
|
Verified
8.9
1791
|
Verified
8.7
927
|
Verified
8.9
1878
|
Verified
Feature Not Available
Feature Not Available
Generative AI
8.9
30
8.9
388
Categories
Categories
Shared Categories
Chorus by ZoomInfo and Gong are categorized as Conversation Intelligence, Sales Coaching, and Sales Analytics
Unique Categories
Chorus by ZoomInfo is categorized as Sales Performance Management
Gong is categorized as AI Sales Assistant, Sales Engagement, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.1%
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Discussions
What tools or software are your customers typically integrating Chorus with?
4 Comments
RM
SalesforceRead more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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