--- title: Rosterfy Reviews meta\_title: 'Rosterfy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Rosterfy works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Rosterfy Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **excellent customer support** of Rosterfy, appreciating its helpfulness and adaptability to unique needs. [(3 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121864&qs=pros-and-cons#reviews) Users value the **convenience of centralized management** in Rosterfy, enhancing efficiency in volunteer coordination and communication. [(3 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121766&qs=pros-and-cons#reviews) Users value the **all-in-one solution** of Rosterfy, simplifying HR, shifts, events, and communications in one platform. [(2 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269412&qs=pros-and-cons#reviews) Users appreciate the **event management capabilities** of Rosterfy, streamlining HR, shifts, and communications in one solution. [(2 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2225973&qs=pros-and-cons#reviews) Users value Rosterfy for its **time-saving capabilities** , streamlining HR, shifts, and communications all in one platform. [(2 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121822&qs=pros-and-cons#reviews) Users struggle with the **complexity** of Rosterfy, finding it slow and non-intuitive, requiring extensive training. [(2 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269450&qs=pros-and-cons#reviews) Users experience **slow performance** with Rosterfy due to excessive clicks and an unintuitive system hindering efficiency. [(2 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269397&qs=pros-and-cons#reviews) Users find the **terminology confusing** , making it hard to navigate and effectively use Rosterfy without guidance. [(1 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269318&qs=pros-and-cons#reviews) Users report **integration issues** with Rosterfy, making workflows cumbersome and complicating essential processes like virtual interviews. [(1 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269373&qs=pros-and-cons#reviews) Users feel there's a **lack of features** in Rosterfy, wishing for better communication options and addressing ongoing bugs. [(1 mentions)](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2225935&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rosterfy ##### 1. Customer Support Users commend the **excellent customer support** of Rosterfy, appreciating its helpfulness and adaptability to unique needs. [ See 3 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121864&qs=pros-and-cons#reviews) See Related User Reviews ![Tatyana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatyana T.") TT Tatyana T. Small-Business (50 or fewer emp.) 3.5/5 "Challenging but rewarding." What do you like about Rosterfy? The team's support; the variety of functions; that everything can be found in one place. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "A really great volunteer management system" What do you like about Rosterfy? It's really helped us bring the volunteer journey together. Now our volunteers can see the progress of their applications, apply for other volunteer r ##### 2. Volunteer Management Users value the **convenience of centralized management** in Rosterfy, enhancing efficiency in volunteer coordination and communication. [ See 3 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121766&qs=pros-and-cons#reviews) See Related User Reviews PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you like about Rosterfy? I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to u ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "A really great volunteer management system" What do you like about Rosterfy? It's really helped us bring the volunteer journey together. Now our volunteers can see the progress of their applications, apply for other volunteer r ##### 3. All-in-one Solution Users value the **all-in-one solution** of Rosterfy, simplifying HR, shifts, events, and communications in one platform. [ See 2 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269412&qs=pros-and-cons#reviews) See Related User Reviews ![Tatyana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatyana T.") TT Tatyana T. Small-Business (50 or fewer emp.) 3.5/5 "Challenging but rewarding." What do you like about Rosterfy? The team's support; the variety of functions; that everything can be found in one place. PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you like about Rosterfy? I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to u ##### 4. Event Management Users appreciate the **event management capabilities** of Rosterfy, streamlining HR, shifts, and communications in one solution. [ See 2 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2225973&qs=pros-and-cons#reviews) See Related User Reviews PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you like about Rosterfy? I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to u ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "A really great volunteer management system" What do you like about Rosterfy? It's really helped us bring the volunteer journey together. Now our volunteers can see the progress of their applications, apply for other volunteer r ##### 5. Time-saving Users value Rosterfy for its **time-saving capabilities** , streamlining HR, shifts, and communications all in one platform. [ See 2 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=1121822&qs=pros-and-cons#reviews) See Related User Reviews PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you like about Rosterfy? I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to u ![Jacqui G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqui G.") JG Jacqui G. Mid-Market (51-1000 emp.) 4.5/5 "Great system that has improved compliance, administration and volunteer experience" What do you like about Rosterfy? Simplifies administration - saving time. Supports planning and executing volunteer journeys. Friendly support team. Open to new ideas. Able to de ### 5 Cons or Disadvantages of Rosterfy ##### 1. Complexity Users struggle with the **complexity** of Rosterfy, finding it slow and non-intuitive, requiring extensive training. [ See 2 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269450&qs=pros-and-cons#reviews) See Related User Reviews ![Tatyana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatyana T.") TT Tatyana T. Small-Business (50 or fewer emp.) 3.5/5 "Challenging but rewarding." What do you dislike about Rosterfy? It's slow. There are too many buttons/ clicks required for most functions. Need a lot of training in order to operate it to its best ability. PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you dislike about Rosterfy? I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is con ##### 2. Slow Performance Users experience **slow performance** with Rosterfy due to excessive clicks and an unintuitive system hindering efficiency. [ See 2 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269397&qs=pros-and-cons#reviews) See Related User Reviews ![Tatyana T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatyana T.") TT Tatyana T. Small-Business (50 or fewer emp.) 3.5/5 "Challenging but rewarding." What do you dislike about Rosterfy? It's slow. There are too many buttons/ clicks required for most functions. Need a lot of training in order to operate it to its best ability. PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you dislike about Rosterfy? I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is con ##### 3. Confusing Terminology Users find the **terminology confusing** , making it hard to navigate and effectively use Rosterfy without guidance. [ See 1 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269318&qs=pros-and-cons#reviews) See Related User Reviews PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you dislike about Rosterfy? I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is con ##### 4. Integration Issues Users report **integration issues** with Rosterfy, making workflows cumbersome and complicating essential processes like virtual interviews. [ See 1 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2269373&qs=pros-and-cons#reviews) See Related User Reviews PR Pete R. Small-Business (50 or fewer emp.) 4.5/5 "Robust Features, Needs Intuitive Setup" What do you dislike about Rosterfy? I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is con ##### 5. Lacking Features Users feel there's a **lack of features** in Rosterfy, wishing for better communication options and addressing ongoing bugs. [ See 1 mentions ](https://www.g2.com/products/rosterfy/reviews?filters%5Bsentiment_snippet%5D=2225935&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "A really great volunteer management system" What do you dislike about Rosterfy? I guess there are still some limitations or things that don't exist yet. We've had a couple of bugs with links in emails which were fixed, but a bit f AN Antoinette N. Event and Volunteer Coordinator Events Services Mid-Market (51-1000 emp.) 7/16/2026 "Comprehensive Volunteer Management Platform" 4.5/5 What do you like best about Rosterfy? I like that Rosterfy handles everything needed for Volunteer Management, start to finish. Onboarding volunteers is easy, with great features for organizing them into groups. Creating events and uploading shifts is seamless, and I can communicate directly with volunteers on the platform. Having all these features in one place makes it easy to manage the full journey of a volunteer, from initial recruitment through to event delivery day. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? Nothing major worth noting, there might be a little bit of a learning curve in the initial phase but after that you can do wonders! The new chatbot feature is also very helpful if you ever get stuck. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Rosterfy handles everything from onboarding, scheduling/rostering, to communications. I can easily onboard, group volunteers, schedule events, and manage shifts. It helps ensure volunteers meet role requirements and aren't overworked. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MB Mick B. Workforce Director Small-Business (50 or fewer emp.) 7/8/2026 "Automation That Scales: Effortless Registration, Scheduling, and Clear Reporting" 5/5 What do you like best about Rosterfy? The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? No real flaws worth noting — it does exactly what we need Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Helps us roster major events and multiple different events. Also allows us for great communication across our whole database Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JC Justine C. Finance Director Enterprise (\> 1000 emp.) 7/12/2026 "Automation That Streamlines Onboarding, Integrations, and Communications" 5/5 What do you like best about Rosterfy? Automation has significantly reduced repetitive administration, particularly around onboarding, integrations, reminders, and communications. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? Nothing to note. Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Rosterfy manages our workforce timesheets, event data, and communications in one central platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.") JD Jack D. Volunteer Director Mid-Market (51-1000 emp.) 7/7/2026 "Great Branding Options, But Setup May Be Overly Complicated" 1/5 What do you like best about Rosterfy? I enjoyed being able to customize the aesthetics of the home page with our colors and logos. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? It was overly complicated and took a lot of prior knowledge of how these systems work to create the schedules we needed. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? It is very helpful to have a way that automatically stops volunteers from double-booking themselves. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/4/2026 "Unmatched Customization and Integrations Make Rosterfy a Top VMS Choice" 5/5 What do you like best about Rosterfy? Rosterfy’s customization features feel unmatched. I’ve demoed quite a few VMS tools, and none of them really met the needs of our unique volunteer program. With the ability to use embed codes and the many integration possibilities, I believe Rosterfy is one of the best VMS tools available. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? I’d like to see Rosterfy improve its own training tools, because they’re currently quite limited in what you can do with them. On the plus side, you can integrate with an LMS or embed codes for trainings you’ve already created. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? One of my first tasks as a newly hired Volunteer Supervisor for a non-profit organization was to streamline our onboarding process. I tried demos for several VMS tools, and none of them felt as customizable as Rosterfy. I’ll admit the implementation process was a bit challenging since I handled most of the project independently; however, Keri Castellano was incredibly patient, easy to work with, and supported me every step of the way. The automations, emails, checkpoints, and integrations have helped our organization increase annual volunteer onboarding from 3–5 volunteers to 12–20. When I first started using their services roughly 4 years ago, they were new to the game—the little guy. Since then, Rosterfy has come a long way, and I’m excited to see what’s next. They recently added a support tool called "fin" that connects you to live support. Through this feature, I was connected with Raphael, who has been AMAZING. With the constant updates and improvements to the VMS tool, he’s always there to help me navigate changes and figure things out. Sarah Cotton is our account manager, and she’s been very helpful with my questions and also quick to reply. Overall, they have a wonderful team of caring, efficient people. I’d recommend Rosterfy to other organizations (I’ve even presented our setup to other organizations). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Mid-Market (51-1000 emp.) 6/11/2026 "Not worth the price for a confusing platform" 0/5 What do you like best about Rosterfy? I appreciate the flexibility of the training requirements. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? The platform is excessively confusing. The company does not take feedback on feature requests. The price point is WAY too high for what they offer. The platform does not offer offline syncing capabilities. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Rosterfy is not helping me solve any problems. We had started using it for the purpose of volunteer tracking, but the platform did not match what was sold to us, and we have stopped using it because the company was not receptive to solving our issues. Review collected by and hosted on G2.com. Show More Response from Will Pagden of Rosterfy [Editedit](https://www.g2.com/survey_responses/rosterfy-review-12951055/official_response/edit) Thank you for taking the time to share this - we're sorry your experience with Rosterfy didn't reflect what we set out to deliver. Feedback like yours genuinely shapes how we evolve the platform and support our customers, so we don't take it lightly. If you're ever open to a conversation, we'd love to hear more about what fell short. Current UserValidated ReviewerIncentivizedSource: Seller invite PR Pete R. Staffing Coordinator Small-Business (50 or fewer emp.) 8/30/2025 "Robust Features, Needs Intuitive Setup" 4.5/5 What do you like best about Rosterfy? I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to update information efficiently and integrate various functions is invaluable, saving us from using disconnected spreadsheets and multiple communication tools. The speed enhancements over recent months have improved its performance greatly. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is confusing, especially terms like shift user and event shift user, which makes the process challenging. Additionally, performing simple tasks often requires clicking through many buttons, which slows down the workflow. Bulk updating people's shifts is tricky and integrating other necessary processes, like the virtual interview process, is not possible, which is limiting. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? I find the product integrates various functions, streamlining HR management and event advertising, reducing reliance on multiple systems like spreadsheets and emails. Review collected by and hosted on G2.com. Show More Response from Martin O'Neill of Rosterfy [Editedit](https://www.g2.com/survey_responses/rosterfy-review-11616370/official_response/edit) Hi Pete, We just wanted to say thank you for taking the time to review Rosterfy. We're delighted that you find Rosterfy is helping you grow your programme and make great things happen. 9/8/2025 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/2/2026 "Great Volunteer Data & DBS/Training Automation, but Support and Onboarding Need Work" 3.5/5 What do you like best about Rosterfy? Managing volunteers data, and DBS & Training automation Review collected by and hosted on G2.com. What do you dislike about Rosterfy? The support and onboarding wasn't very sufficient. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Onboarding new volunteers and automatically sending out 500-strong vollunteers for DBS and training when required. This saves us a lot of admin. Review collected by and hosted on G2.com. Show More Response from Will Pagden of Rosterfy [Editedit](https://www.g2.com/survey_responses/rosterfy-review-12905425/official_response/edit) Thank you for your review and for highlighting the value you're getting from data management and DBS/training automation, it's great to hear that's saving your team significant admin time across your 500+ volunteers. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 6/19/2026 "Easy to Use with Powerful Admin Tools in One System" 4/5 What do you like best about Rosterfy? The ease of use for the user experience, and also the back end functionality for admins being in the same system. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? The Events and shifts procedure is not the cleanest. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? It's giving us more versatility to manage multiple volunteering streams on one system, particularly useful for the front end experience which we haven't had before Review collected by and hosted on G2.com. Show More Response from Martin O'Neill of Rosterfy [Editedit](https://www.g2.com/survey_responses/rosterfy-review-12980857/official_response/edit) Thank you for taking the time to leave a review. We're delighted you're benefiting from having all your volunteer management day-to-day tasks in one place allowing you to have increased visibility and accessibility of your program. We're also proud of the user experience we've developed for volunteer admins and volunteers alike. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Mid-Market (51-1000 emp.) 3/29/2026 "Reliable Integrations, Predictable Performance" 3/5 What do you like best about Rosterfy? Rosterfy being able to integrate directly into systems and being a reliable and predictable system is great. Review collected by and hosted on G2.com. What do you dislike about Rosterfy? User friendliness in the admin view can be challenging and the learning curve to be comfortable with the system can be steep and take some time. Review collected by and hosted on G2.com. What problems is Rosterfy solving and how is that benefiting you? Being a reliable one stop shop across multiple locations and countries. Review collected by and hosted on G2.com. 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