# Zelos Team Management Reviews **Vendor:** Zelos **Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 12 ## About Zelos Team Management Zelos is a team management software solution for organizations to manage shift signup, task dispatch, and team communication for short-term staff, on-demand employees, volunteers, or freelancers. The platform serves organizations that need to coordinate flexible workforces outside traditional office environments, including - event management companies, - volunteer organizations and nonprofits - field service teams, - short term staffing agencies The core functionality centers around signup, where team members can view and register for available shifts and tasks through their mobile devices. Administrators maintain scheduling oversight and control through a comprehensive management interface. Core features: - Self-service shift signup - Task dispatch and simple tracking - Granular chats for each task and shift - Mobile and desktop accessibility for all users - Built-in gamification with points and leaderboards Zelos operates on a fixed pricing model with monthly and annual subscriptions. The free plan includes all core features and unlimited users. The enterprise plan offers separate mobile apps with custom branding. Development and support follow a user-centric approach, with regular platform updates based on customer feedback and direct communication channels to the development team. Users receive personalized support through dedicated customer service representatives who assist with implementation, training, and ongoing platform optimization. ## Zelos Team Management Pros & Cons **What users like:** - Users appreciate the **highly customizable features** of Zelos Team Management, enhancing their overall experience and usability. (1 reviews) - Users appreciate the **ease of use** of Zelos Team Management, finding it intuitive and highly customizable. (1 reviews) - Users appreciate the **intuitive design** of Zelos Team Management, making it easy and enjoyable to use. (1 reviews) ## Zelos Team Management Reviews ### 1. Excellent Software and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Zelos Team Management?** Overall, the software is easy to use and intuitive. The fact that it's highly customizable is a bonus as well. **What do you dislike about Zelos Team Management?** The only feature I would like to see added is the ability to click on a person's profile and add a task directly to them from that page. I honestly can't think of any other feature that Zelos doesn't already have. **What problems is Zelos Team Management solving and how is that benefiting you?** I'm using Zelos for a unique program that we have at our locally owned retail store. It's a large tech store called GigaParts in Huntsville, AL. We have a program called Connect Ambassadors. Members of our community who are passionate and knowledgable about the products we sell here in the store can become a member of the program. They receive rewards points for teaching classes, doing in-store advising for other customers, online chat help, and helping us with special events. These points can then be redeemed for cash or store credit. I don't think this software was designed with this use in mind, but it works perfectly for us. I'm able to manage the entire program through Zelos. I use it to schedule and assign classes and hundreds of in-store advising sessions for all the members of the program. With its built-in chat functions, it's also the primary means of communication that I use to get the word aout about anything to our Connect Ambassadors. The team at Zelos is also extremely responsive and have added features we've requested in the past. ### 2. A best team collaboration tool for SMB segment **Rating:** 4.5/5.0 stars **Reviewed by:** Arpit J. | Salesforce Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Zelos Team Management?** I really liked the interface of this new tool which we have used as a replacement of Microsoft Teams. It is easy to onboard the different vendors, partners and freelancers on this tool. **What do you dislike about Zelos Team Management?** The only thing I noticed with this tool is that it is not very wide in terms of features as other collaboration tools out there, but still pretty fast and good for the use cases for SMB's/ **What problems is Zelos Team Management solving and how is that benefiting you?** It is a tool which is being used for multiple purposes in our team. 1. Interna/External team collaboration. 2. Vendors Communications. 3. Tasks and Tools management 4. Project Management 5. Scheduling. ### 3. zelos was fantastic for me **Rating:** 5.0/5.0 stars **Reviewed by:** Christie . | program manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zelos Team Management?** the upsides of using zelos is its customer friendly ease of use. i was able to accomplish everything i needed to with it **What do you dislike about Zelos Team Management?** i didn't find a lot of downsides. maybe a small learning curve but nothing beyond that **What problems is Zelos Team Management solving and how is that benefiting you?** i'm able to do multiple tasks and earn through them all using zelos ### 4. Great value and great functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zelos Team Management?** zelos has been invaluable in helping us collaborate our projects with willing contractors, it gives us real time insight into our peers schedules and availability. **What do you dislike about Zelos Team Management?** The jump between the pro and the branded pricing is very steep, over $900 in difference just for white labeling and getting the additional functionality is a large price barrier. **What problems is Zelos Team Management solving and how is that benefiting you?** Zelos allows us to have the in-house communication with contractors and 3rd parties that we have with our employees without giving them company resources such as Gsuite or Slack. ### 5. Incredible experience using Zelos for Volunteer Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Imaan J. | Property Management Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about Zelos Team Management?** Very responsive support and very user friendly experience. Had a fantastic experience with Ailan from Zelos **What do you dislike about Zelos Team Management?** Nothing!! The entire experience was great. **Recommendations to others considering Zelos Team Management:** The support you receive from the Zelos team is unparalleled. This is a company that actually cares and this translates in all that they do. From conception to finish, Zelos was a keystone in helping my small non-profit organization make a true difference in assisting the elderly and vulnerable population during covid-19. Would recommend this platform to anyone looking for a simple way to manage groups of people, whether they be peers, coworkers or volunteers. The website and app are very user friendly but were still able to to meet all of our demands. Thank you very much for all your help along the way Zelos! Ailan especially was key in helping us succeed. Nothing but great things to say about Zelos :) **What problems is Zelos Team Management solving and how is that benefiting you?** Zelos helped us set up a volunteer hub for completing tasks for vulnerable populations during COVID. Wouldn’t have been able to achieve an impactful initiative without their help. ### 6. Excellent tool if you need to share tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Võõras S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Zelos Team Management?** Very simple and intuitive environment to work with. Our counsellors get notification immediately when counselling request is registered in our booking page. Zelos really helps us to prevent stress and burnout because it allows us to connect free slots and available counsellors! No more waiting 2 months to get psychologist time thanks to Zelos we can do it with 5 working days! **What do you dislike about Zelos Team Management?** It's hard to fault. Maybe one thing to over check is that in mobile app ongoing tasks could be in opposite order, the most fresh on top not on bottom like it is right now or just add little extra button to choose which direction to sort. **Recommendations to others considering Zelos Team Management:** There is nothing to lose, only win! :) **What problems is Zelos Team Management solving and how is that benefiting you?** We are working as a network and it is very important to send same task to all our people and get fast response who can take the job so we can confirm booking to our customers. ### 7. Brilliant tool for managing volunteers **Rating:** 5.0/5.0 stars **Reviewed by:** Ave H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2020 **What do you like best about Zelos Team Management?** It streamlines the communication between the manager and the volunteers perfectly. Whereas previously we would manage the volunteers via a Facebook group, tagging them to assign tasks and to get feedback on, we now do this via Zelos. It has given much more clarity to the process and sped it up. I also love the ability to group volunteers based and communicate with groups directly and the ability to give badges. The latter seems like a frivolity, but really makes the volunteers step up at times! We also considered Trello as an alternative option, but Trello has just too many features that the volunteers will never need and just get confused by, so we picked Zelos. It’s been working as expected! **What do you dislike about Zelos Team Management?** I’d love if more of the management features were available in the app itself, not just the webapp, but I acknowledge that these are still the early days for Zelos ans they’ll get there eventually. Now that I think of it, the need to switch to the webapp for management stuff hasn’t meant that I haven’t been able to manage my volunteers via my phone, it’s just a slight inconvenience in the workflow. **What problems is Zelos Team Management solving and how is that benefiting you?** We manage a team of volunteers via Zelos. Zelos has helped save time on assigning, tracking and receiving feedback on completed tasks. ### 8. Fantastic product with a fantastic team **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | Student Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Zelos Team Management?** Zelos is simple and minimalistic while still being more than feature rich enough for our basic purposes. **What do you dislike about Zelos Team Management?** I would love to have deep linking so we can link users directly to our workspace. **Recommendations to others considering Zelos Team Management:** A fantastic software and a fantastic team. Zelos is a great software for uncomplicated, intuitive task management. It's extremely simple to use and the push notifications are a real win. **What problems is Zelos Team Management solving and how is that benefiting you?** We manage volunteer events with multiple NGO's and needed a simple way to schedule events, sign up attendees and send out push notifications. Zelos does all of this in a very simple and easy to use interface which we love. ### 9. It Makes Managing Fun **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Zelos Team Management?** The way that Zelos is able to easily and quickly organize and assign tasks is really remarkable. Whether we have quick spur of the moment gatherings or large volunteer driven events, Zelos makes it very easy top get everyone on the same page quickly and to keep the work organized. The gamification (leaderboards, badges, etc.) is something that we have found really engages our teams and keeps people coming back to help. We have also had a ton of help from the customer service team as we work through learning all the features that Zelos has to offer. **What do you dislike about Zelos Team Management?** There really is not a ton to dislike with Zelos. We had some growing pains as we began using Zelos initially, but that is to be expected with pretty much any new tool. We have been using Zelos for a while and the response has been overwhelmingly positive. **Recommendations to others considering Zelos Team Management:** I would recommend Zelos to anyone that organizes large projects across multiple groups of people. If you are manually managing this type of thing currently, Zelos will make your life so much easier. **What problems is Zelos Team Management solving and how is that benefiting you?** As I said before, Zelos has helped us organize tasks and manage large groups of volunteers and employees like we were never able to do before. The ease with which we are able to create a tasks list and share it with our teams is really incredible. ### 10. Set up tasks with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Luise S. | Lighting Designer and decorator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2020 **What do you like best about Zelos Team Management?** Our team was using Zelos while organizing big cultural event with hundreds of small tasks. This app helped us a lot via tasks sharing tool for volunteers and to track workflow for overview. Volunteers got exited about collecting badges and some tasks were solved in a matter of seconds. **What do you dislike about Zelos Team Management?** We cave some insight for developing team what to fix. Our ideas were heared and improvements made quickly afterwards. **What problems is Zelos Team Management solving and how is that benefiting you?** You can send tasks to your employees effortlessly, it saves a lot of time and makes workflow more efficient. Enjoyed the photo- task option, at busy times one photo describes the task a lot quicker. ### 11. Brilliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2020 **What do you like best about Zelos Team Management?** Intuitive, so easy to use, enabled me to easily coordinate a large team during the church's response to the Pandemic. Made light work of it. **What do you dislike about Zelos Team Management?** Initially adding repeat tasks but that has changed since giving feedback **What problems is Zelos Team Management solving and how is that benefiting you?** Repeat task entry was an issue as there were some weekly tasks- they soon put it right ### 12. Loving the customer service they are providing as a developing application **Rating:** 4.5/5.0 stars **Reviewed by:** Erkki K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2020 **What do you like best about Zelos Team Management?** Most helpful for me personally, is the ability to coordinate more than 150 people with one task, not doing same thing 20 times as before (okay I am exaggerating it a bit, it was just twelve, but still, makes the point). We were using an Excel to make program more fun for youngsters (we created there more than 50 small tasks for them to do) and it did, no doubt. After we started using Zelos it reduces our time of creating them (now do not have to copy paste task for each team, but can just click and send it to all groups) but it increased the people who are doing it dramatically as well. Before there were active around 20-30% of the group, now around 75-90% percent. Of course there are still many bugs at the same time customer service is fast and tailored so we get answers fast that again helps to reduce stress of having the bugs with a big team. **What do you dislike about Zelos Team Management?** As said before, there are many bugs. For me to be honest, it is not so much as a thing to dislike, but more like a knowledge to acknowledge. If you are a start-up it is normal and as we are having a great customer service we acknowledge that it is okay as far with our problems are worked fast and we get answers so we could explain it to the ones we are using it, we are satisfied. As this has been done with us excellently we are more than proud to be users of Zelos. **Recommendations to others considering Zelos Team Management:** I would use it a bit, as there is an option to have a free trial to see how it works. In the beginning we had ton of questions, as we got answers fast and customer service was very helpful little bugs were solved fast and with good quality so now it getting more like a stormy water that is calming down, everything is getting smoother and smoother over time as our experience with using it is growing. So my easy recommendation is just test it out, you may or may not like it, testing is best way to know it. Worked pretty well for us. **What problems is Zelos Team Management solving and how is that benefiting you?** Same as repeated before in first question. As Zelos is helping us to reduce our time and helps to engage volunteers more highly it works very well for us. Additional benefit is besides those ones, that it actually helps us to have value-add tasks there as well, as we are collecting a lot of feedback through it and we see what tasks are more popular, taken faster etc. So big-data side is plus too. Overall, good application to use with a good vision for us in the longer term as well. Have had a great experience so far, probably can have a lot of fun with new functionalities in the future as well. ## Zelos Team Management Discussions - [What is Zelos used for?](https://www.g2.com/discussions/what-is-zelos-used-for) - [View Zelos Team Management pricing details and edition comparison](https://www.g2.com/products/zelos-team-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+10%3A40%3A17+-0500&secure%5Bsession_id%5D=d5776327-2d75-434d-918c-9b2229129cf9&secure%5Btoken%5D=e356eb14511609cc73ed6d75e97456dd47f7e9ce1023fe11f735c14d7241d2ec&format=llm_user) ## Zelos Team Management Features **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Engagement & Communication Tools** - Gamification - Mass Messaging - Mobile Application **Administration** - CRM Integration - Dashboards & Analytics ## Top Zelos Team Management Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (422 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) - 4.3/5.0 (280 reviews) - [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) - 4.4/5.0 (159 reviews)