Rosterfy Reviews & Product Details

Rosterfy is the world's leading volunteer management platform, helping organisations automate administration, enhance volunteer experiences and scale their programs with confidence. Trusted by charities, sporting organisations, governments, healthcare providers, educational institutions and major global events, Rosterfy streamlines the entire volunteer lifecycle; from recruitment and onboarding through to scheduling, communications, training, compliance, recognition and reporting. Having powered more than 160 million volunteer hours across 77+ countries, Rosterfy is redefining volunteer management through intelligent automation and AI. Organisations use Rosterfy to reduce manual administration, improve volunteer engagement, strengthen compliance and gain greater visibility into program performance. Trusted by some of the world's most recognised volunteer programs including the British Heart Foundation, the Super Bowl, City of London and SXSW just to name a few, Rosterfy helps organisations save an average of 50% of administrative time by replacing repetitive manual tasks with powerful automations. From automated volunteer onboarding, screening, training reminders and communications through to intelligent scheduling based on volunteer skills, preferences, qualifications and availability, Rosterfy enables organisations to automate up to 75% of the volunteer journey. With the introduction of Pip, Rosterfy's AI-powered assistant, organisations can now create and edit events, shifts and generate forms through simple prompts. Complementing the platform is Rosterfy's fully featured mobile app, providing volunteers with a seamless, self-service experience. Volunteers can discover opportunities, complete training, manage shifts, communicate with teams and track their volunteering activity anytime, anywhere. Built for organisations that need to scale sustainably, Rosterfy combines enterprise-grade security with industry-leading flexibility. Certified against ISO 27001 and SOC 2 standards and hosted on AWS infrastructure with local data hosting across Australia, the United Kingdom, Europe, the United States and Canada, Rosterfy helps organisations meet compliance requirements while protecting sensitive volunteer data. With its configurable architecture, comprehensive automation engine and AI-driven innovation roadmap, Rosterfy is more than volunteer management software, it's a future-ready platform that empowers organisations to do more with the same resources, increase volunteer retention and deliver greater impact in the communities they serve.

Seller

Rosterfy

Discussions

Rosterfy Community

Languages Supported

Arabic, German, English, French, Italian, Japanese, Lithuanian, Dutch, Polish, Russian, Slovenian, Spanish

Solution Type

Best-of-Breed

Overview by

Martin O'Neill

Pricing

Pricing provided by Rosterfy.

Standard Plan

$3,000.00

Usage Based Per Year

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Rosterfy Integrations

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Verified User

Mid-Market (51-1000 emp.)

10/5/2026

"Centralised Volunteer Management to support and advocate for the future of Volunteering."

5/5

What do you like best about Rosterfy?

I like Rosterfy for its ability to customize the platform and accommodate multiple users. It's great having the capability to streamline different volunteering roles based on our needs at Camden Council. Communicating with volunteers through a single platform and being able to report on volunteer hours effectively are also great aspects. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

I think the ability to change the back end quickly without 1 on 1 support could be improved. For the amount we pay per year, it would be great to have a little more ease in that area. Also, using email to send issues sometimes takes longer than just being able to talk to support on the phone, so having that as an option would be really helpful. Review collected by and hosted on G2.com.

What problems is Rosterfy solving and how is that benefiting you?

Rosterfy streamlines our volunteer data, centralizes communication, and reports volunteering hours within Camden Council. It aids in volunteer recruitment, onboarding, engagement, and record management. I appreciate the customization and multi-user capabilities, making it easier to manage different volunteer roles. Review collected by and hosted on G2.com.

Antoinette N.

Event and Volunteer Coordinator

Events Services

Mid-Market (51-1000 emp.)

7/16/2026

"Comprehensive Volunteer Management Platform"

4.5/5

What do you like best about Rosterfy?

I like that Rosterfy handles everything needed for Volunteer Management, start to finish. Onboarding volunteers is easy, with great features for organizing them into groups. Creating events and uploading shifts is seamless, and I can communicate directly with volunteers on the platform. Having all these features in one place makes it easy to manage the full journey of a volunteer, from initial recruitment through to event delivery day. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Nothing major worth noting, there might be a little bit of a learning curve in the initial phase but after that you can do wonders! The new chatbot feature is also very helpful if you ever get stuck. Review collected by and hosted on G2.com.

Mick B.

Workforce Director

Small-Business (50 or fewer emp.)

7/8/2026

"Automation That Scales: Effortless Registration, Scheduling, and Clear Reporting"

5/5

What do you like best about Rosterfy?

The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

No real flaws worth noting — it does exactly what we need Review collected by and hosted on G2.com.

Verified User in Events Services

Mid-Market (51-1000 emp.)

11/10/2026

"Incredibly Effective, Simple, and Easy to Use"

4.5/5

What do you like best about Rosterfy?

Incredibly simple and easy to use, whilst also remaining effective. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

I haven't really come along anything that I dislike. Review collected by and hosted on G2.com.

Justine C.

Finance Director

Enterprise (> 1000 emp.)

7/12/2026

"Automation That Streamlines Onboarding, Integrations, and Communications"

5/5

What do you like best about Rosterfy?

Automation has significantly reduced repetitive administration, particularly around onboarding, integrations, reminders, and communications. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

Nothing to note. Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Review collected by and hosted on G2.com.

Jack D.

Volunteer Director

Mid-Market (51-1000 emp.)

7/7/2026

"Great Branding Options, But Setup May Be Overly Complicated"

1/5

What do you like best about Rosterfy?

I enjoyed being able to customize the aesthetics of the home page with our colors and logos. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

It was overly complicated and took a lot of prior knowledge of how these systems work to create the schedules we needed. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/4/2026

"Unmatched Customization and Integrations Make Rosterfy a Top VMS Choice"

5/5

What do you like best about Rosterfy?

Rosterfy’s customization features feel unmatched. I’ve demoed quite a few VMS tools, and none of them really met the needs of our unique volunteer program. With the ability to use embed codes and the many integration possibilities, I believe Rosterfy is one of the best VMS tools available. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

I’d like to see Rosterfy improve its own training tools, because they’re currently quite limited in what you can do with them. On the plus side, you can integrate with an LMS or embed codes for trainings you’ve already created. Review collected by and hosted on G2.com.

What problems is Rosterfy solving and how is that benefiting you?

One of my first tasks as a newly hired Volunteer Supervisor for a non-profit organization was to streamline our onboarding process. I tried demos for several VMS tools, and none of them felt as customizable as Rosterfy. I’ll admit the implementation process was a bit challenging since I handled most of the project independently; however, Keri Castellano was incredibly patient, easy to work with, and supported me every step of the way.

The automations, emails, checkpoints, and integrations have helped our organization increase annual volunteer onboarding from 3–5 volunteers to 12–20. When I first started using their services roughly 4 years ago, they were new to the game—the little guy. Since then, Rosterfy has come a long way, and I’m excited to see what’s next.

They recently added a support tool called "fin" that connects you to live support. Through this feature, I was connected with Raphael, who has been AMAZING. With the constant updates and improvements to the VMS tool, he’s always there to help me navigate changes and figure things out. Sarah Cotton is our account manager, and she’s been very helpful with my questions and also quick to reply.

Overall, they have a wonderful team of caring, efficient people. I’d recommend Rosterfy to other organizations (I’ve even presented our setup to other organizations). Review collected by and hosted on G2.com.

Verified User in Events Services

Mid-Market (51-1000 emp.)

6/11/2026

"Not worth the price for a confusing platform"

0/5

What do you like best about Rosterfy?

I appreciate the flexibility of the training requirements. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

The platform is excessively confusing. The company does not take feedback on feature requests. The price point is WAY too high for what they offer. The platform does not offer offline syncing capabilities. Review collected by and hosted on G2.com.

Response from Will Pagden of Rosterfy

Thank you for taking the time to share this - we're sorry your experience with Rosterfy didn't reflect what we set out to deliver. Feedback like yours genuinely shapes how we evolve the platform and support our customers, so we don't take it lightly. If you're ever open to a conversation, we'd love to hear more about what fell short.

Pete R.

Staffing Coordinator

Small-Business (50 or fewer emp.)

Originally submitted 8/30/2025

"Robust Features, Needs Intuitive Setup"

4.5/5

What do you like best about Rosterfy?

I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to update information efficiently and integrate various functions is invaluable, saving us from using disconnected spreadsheets and multiple communication tools. The speed enhancements over recent months have improved its performance greatly. Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is confusing, especially terms like shift user and event shift user, which makes the process challenging. Additionally, performing simple tasks often requires clicking through many buttons, which slows down the workflow. Bulk updating people's shifts is tricky and integrating other necessary processes, like the virtual interview process, is not possible, which is limiting. Review collected by and hosted on G2.com.

Response from Martin O'Neill of Rosterfy

Hi Pete,

We just wanted to say thank you for taking the time to review Rosterfy. We're delighted that you find Rosterfy is helping you grow your programme and make great things happen.

Verified User in Education Management

Small-Business (50 or fewer emp.)

6/2/2026

"Great Volunteer Data & DBS/Training Automation, but Support and Onboarding Need Work"

3.5/5

What do you like best about Rosterfy?

Managing volunteers data, and DBS & Training automation Review collected by and hosted on G2.com.

What do you dislike about Rosterfy?

The support and onboarding wasn't very sufficient. Review collected by and hosted on G2.com.

Response from Will Pagden of Rosterfy

Thank you for your review and for highlighting the value you're getting from data management and DBS/training automation, it's great to hear that's saving your team significant admin time across your 500+ volunteers.