# Best VoIP Providers - Page 4

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### Techmode

Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-04T04%3A48%3A49Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fpage%3D4%26tab%3D%253D&secure%5Btoken%5D=c347cb2cd25c41eeecb6759a0d1ab746f1700a3f88c5a4d3de055e471291a2b0&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url)

### [Natterbox](https://www.g2.com/products/natterbox/reviews)

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency. Beyond voice, Natterbox offers a fully integrated Omni-channel approach, supporting SMS, WhatsApp, and other digital channels. This enables businesses to engage customers on their preferred platforms, delivering consistent and high-quality service across every touchpoint. With a unified view of all interactions, agents can effortlessly manage conversations within Salesforce, boosting both responsiveness and customer satisfaction. Natterbox’s advanced AI capabilities further enhance contact center efficiency. Our AI Call Coaching feature automates call scoring, provides detailed rationales, and delivers actionable insights, promoting continuous improvement for agents and teams. Additionally, AI Assist minimizes post-call administrative tasks by automating wrap-ups, suggesting next best actions, and ensuring CRM data integrity. This allows agents to dedicate more time to meaningful customer interactions, maximizing productivity and enhancing customer relationships. With Natterbox, businesses gain complete visibility into their Omni-channel and voice operations, leveraging tools that improve productivity, personalize interactions, and support data-driven decisions. From easy implementation to daily management, Natterbox makes your contact center simple to operate, powerful, and strategically impactful for driving customer success.

**Average Rating:** 4.4/5.0

**Total Reviews:** 133

#### How Do G2 Users Rate Natterbox?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Natterbox?

- **Seller:** [Natterbox Limited](https://www.g2.com/sellers/natterbox-limited)
- **Company Website:** www.natterbox.com
- **Year Founded:** 2010
- **HQ Location:** London, England
- **Twitter:** @Natterbox  
1,508 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=049e8ed08381103b3107f74fe6b8910a93c51e7fc9497d0f2f59925592958701&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnatterbox-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
129 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Administrator
- **Top Industries:** Financial Services, Staffing and Recruiting
- **Company Size:** 58% Medium, 31% Small

#### What Do G2 Reviewers Say About Natterbox?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Natterbox for its **ease of administration** and swift adjustments to call routing based on business needs.
- Users value the **helpful customer support** from Natterbox, which enhances their experience and overall satisfaction.
- Users value Natterbox's **native Salesforce integration** and **omnichannel features** that enhance productivity and streamline operations.
- Users appreciate the **seamless CRM integration** of Natterbox with Salesforce, significantly enhancing productivity and operational efficiency.
- Users find Natterbox to be **extremely user-friendly** , with smooth integration and quick adjustments for call management.

##### Cons

- Users face **call limitations** with Natterbox, such as difficulties in transferring and managing call audio settings.
- Users highlight the **glitchy AI implementation** of Natterbox, suggesting a need for improved support and guidance during transitions.
- Users report **inconsistent call quality** and occasional delays in call routing, seeking improvements for a better experience.
- Users experience **chat functionality issues** with Natterbox, causing complications during calls and transfers.
- Users find the **complexity of setup and configuration** challenging, warranting better support for a smoother transition.

#### What Are Recent G2 Reviews of Natterbox?

**["Natterbox Keeps Getting Better: Easy Setup, Smart Automation, and Fantastic Support"](https://www.g2.com/survey_responses/natterbox-review-13152054)**

**Rating:** 4.0/5.0 stars

_— Kieran H._

[Read full review](https://www.g2.com/survey_responses/natterbox-review-13152054)

**["Native Salesforce Integration with best in class calling capabilities"](https://www.g2.com/survey_responses/natterbox-review-12191413)**

**Rating:** 5.0/5.0 stars

_— Aneel Y._

[Read full review](https://www.g2.com/survey_responses/natterbox-review-12191413)

#### What Are G2 Users Discussing About Natterbox?

- [What is your experience with Natterbox for voice solutions, and how does it integrate with your CRM?](https://www.g2.com/discussions/what-is-your-experience-with-natterbox-for-voice-solutions-and-how-does-it-integrate-with-your-crm)
- [What is Salesforce voice?](https://www.g2.com/discussions/what-is-salesforce-voice) - 1 comment
- [Does Vonage integration with Salesforce?](https://www.g2.com/discussions/does-vonage-integration-with-salesforce)
- [How much does natterbox cost?](https://www.g2.com/discussions/how-much-does-natterbox-cost)
- [What does Natterbox do?](https://www.g2.com/discussions/what-does-natterbox-do)

### [Softphone.Pro](https://www.g2.com/products/softphone-pro/reviews)

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

**Average Rating:** 4.6/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Softphone.Pro?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Softphone.Pro?

- **Seller:** [Softphone.Pro](https://www.g2.com/sellers/softphone-pro)
- **Year Founded:** 2015
- **HQ Location:** Kostanay, Kazakhstan
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ad7ff2cb45bf2bc926810092d0b21a00274960d27da370b23bfdc3ba2bc0e7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvedisoftltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Telecommunications, Computer Software
- **Company Size:** 82% Small, 17% Medium

#### What Do G2 Reviewers Say About Softphone.Pro?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Softphone.Pro's **easy integration** highly beneficial, enabling seamless setup and user-friendly experiences.
- Users value the **ease of use** of Softphone.Pro, appreciating its intuitive design and quick setup for daily tasks.
- Users find Softphone.Pro's **easy setup** process ideal for quick configuration and integration across teams.
- Users find Softphone.Pro's **easy implementation** enhances their experience, leading to quick and efficient integration with minimal issues.
- Users praise the **intuitive interface** of Softphone.Pro, highlighting its ease of use and seamless configuration.

##### Cons

- Users express concern over the **lack of proactivity from customer service** , wishing for more active support and follow-up.
- Users find the **high cost** of Softphone.Pro to be a significant downside despite its overall functionality.
- Users find the **pricing relatively high** , which affects their overall perception of Softphone.Pro.
- Users face **performance issues** with Softphone.Pro, particularly concerning window scaling and disappearing windows during use.
- Users express concerns about **time constraints** due to slow support response and lack of a mobile version.

#### What Are Recent G2 Reviews of Softphone.Pro?

**["Great experience with Softphone.Pro"](https://www.g2.com/survey_responses/softphone-pro-review-12017821)**

**Rating:** 5.0/5.0 stars

_— Abdulla Z._

[Read full review](https://www.g2.com/survey_responses/softphone-pro-review-12017821)

**["Promising Experience with Smooth Integration and Support, Despite Areas for Improvement"](https://www.g2.com/survey_responses/softphone-pro-review-11030845)**

**Rating:** 5.0/5.0 stars

_— Hiago S._

[Read full review](https://www.g2.com/survey_responses/softphone-pro-review-11030845)

### [Comcast Business VoiceEdge](https://www.g2.com/products/comcast-business-voiceedge/reviews)

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

**Average Rating:** 3.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Comcast Business VoiceEdge?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Comcast Business VoiceEdge?

- **Seller:** [Comcast](https://www.g2.com/sellers/comcast)
- **Year Founded:** 1963
- **HQ Location:** Philadelphia, PA
- **Twitter:** @comcast  
174,389 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website)  
61,222 employees on LinkedIn®
- **Ownership:** NASDAQ: CMCSA

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About Comcast Business VoiceEdge?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and call management.
- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and efficiency significantly.
- Users appreciate the **convenience** of Comcast Business VoiceEdge, enjoying its easy integration and reliable communication features.
- Users value the **responsive customer service** of Comcast Business VoiceEdge, enhancing their overall communication experience.
- Users appreciate the **customer support** of Comcast Business VoiceEdge, finding it helpful and responsive for their needs.

##### Cons

- Users find the **integration process cumbersome** , leading to difficulties in handling information seamlessly like previous systems.
- Users find the **integration into AppFolio tedious** , leading to difficulties in call information management compared to 8x8.
- Users note the **high cost** of Comcast Business VoiceEdge, which poses a challenge as business needs evolve.

#### What Are Recent G2 Reviews of Comcast Business VoiceEdge?

**["Nice to Have for WFH"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)**

**Rating:** 4.0/5.0 stars

_— Verified User in Building Materials_

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)

**["Efficient and User-Friendly, But Needs Better Integration"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)**

**Rating:** 5.0/5.0 stars

_— Risa L._

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)

#### What Are G2 Users Discussing About Comcast Business VoiceEdge?

- [What is Comcast Business VoiceEdge used for?](https://www.g2.com/discussions/what-is-comcast-business-voiceedge-used-for)
- [How do I set up Comcast Business voicemail?](https://www.g2.com/discussions/how-do-i-set-up-comcast-business-voicemail)
- [How do I transfer calls on my Comcast Business App?](https://www.g2.com/discussions/how-do-i-transfer-calls-on-my-comcast-business-app)
- [How does Comcast business phone service work?](https://www.g2.com/discussions/how-does-comcast-business-phone-service-work)

### [Zadarma Cloud PBX](https://www.g2.com/products/zadarma-cloud-pbx/reviews)

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Zadarma Cloud PBX?

- **Has the product been a good partner in doing business?:** 5.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zadarma Cloud PBX?

- **Seller:** [Zadarma](https://www.g2.com/sellers/zadarma)
- **Year Founded:** 2006
- **HQ Location:** London, England
- **Twitter:** @ZadarmaHQ  
1,142 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2545c4b5222a907e44928e140e09d269051ac5c7afae5e52a12aecd83e42adce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzadarma%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Zadarma Cloud PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless integration** of Zadarma Cloud PBX, enabling efficient communication and enhancing workflow without extra admin tasks.
- Users value the **easy integration** of Zadarma Cloud PBX, enhancing productivity and streamlining communication workflows effortlessly.
- Users appreciate the **ease of use** of Zadarma Cloud PBX, enabling quick setup and consistent performance without coding.
- Users find the **easy setup** of Zadarma Cloud PBX enables quick deployment and effective routing for support desks.
- Users commend the **consistent reliability** of Zadarma Cloud PBX, enhancing workflow and ensuring seamless communication management.

##### Cons

- Users face **call issues** with Zadarma Cloud PBX, experiencing unreliable connections and occasional failures during calls.
- Users find the **platform limitations** of Zadarma Cloud PBX restrictive for complex voice app functionalities and call reliability.
- Users face **browser compatibility issues** that led to a need for standardization and troubleshooting for optimal performance.
- Users find that the **complex processes** in Zadarma Cloud PBX feel overly structured, limiting creativity in their applications.
- Users report **connection issues** with Zadarma Cloud PBX, which may disrupt service and require reliable internet connections.

#### What Are Recent G2 Reviews of Zadarma Cloud PBX?

**["Flexible PBX That Keeps High-Volume Hotel Calls Organized"](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12904850)**

**Rating:** 5.0/5.0 stars

_— Leone S._

[Read full review](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12904850)

**["Call Queues and Stats Dashboard Keep Our Team Organized During Peak Periods"](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12877061)**

**Rating:** 5.0/5.0 stars

_— Elena M._

[Read full review](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12877061)

#### What Are G2 Users Discussing About Zadarma Cloud PBX?

- [What are the benefits of cloud PBX?](https://www.g2.com/discussions/what-are-the-benefits-of-cloud-pbx)
- [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) - 1 comment
- [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) - 1 comment

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 853

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

#### What Are G2 Users Discussing About Kixie PowerCall & SMS?

- [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for)

### [Twilio](https://www.g2.com/products/twilio/reviews)

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

**Average Rating:** 4.1/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate Twilio?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Twilio?

- **Seller:** [Twilio](https://www.g2.com/sellers/twilio)
- **Company Website:** www.twilio.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @twilio  
81,644 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c9f98055e4a813ded4435e17926040455f87f0f05caa8b1303fd97ab3681e53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwilio-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,678 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Twilio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Twilio to be **user-friendly** , easily managing services and features without complications.
- Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses.
- Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability.
- Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications.
- Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms.

##### Cons

- Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp.
- Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues.
- Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams.
- Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability.
- Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams.

#### What Are Recent G2 Reviews of Twilio?

**["Reliable, Developer-Friendly APIs for Scalable Communications"](https://www.g2.com/survey_responses/twilio-review-13099388)**

**Rating:** 4.5/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/twilio-review-13099388)

**["High-Volume Emailing Without Risk, Plus Smooth SAML Integration"](https://www.g2.com/survey_responses/twilio-review-12676571)**

**Rating:** 4.0/5.0 stars

_— Robert B._

[Read full review](https://www.g2.com/survey_responses/twilio-review-12676571)

#### What Are G2 Users Discussing About Twilio?

- [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment
- [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment
- [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique)
- [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software)
- [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment

### [Salesmsg](https://www.g2.com/products/salesmsg/reviews)

𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg.

**Average Rating:** 4.7/5.0

**Total Reviews:** 408

#### How Do G2 Users Rate Salesmsg?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Salesmsg?

- **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg)
- **Company Website:** www.SalesMessage.com
- **Year Founded:** 2017
- **HQ Location:** Delray Beach, FL
- **Twitter:** @salesmsg  
148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website)  
44 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Sales
- **Top Industries:** Health, Wellness and Fitness, Real Estate
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Salesmsg?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication.
- Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much.
- Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes.
- Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency.
- Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues.

##### Cons

- Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability.
- Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience.
- Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability.
- Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts.
- Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version.

#### What Are Recent G2 Reviews of Salesmsg?

**["Easy-to-Navigate Platform with Regular Updates and Standout Support"](https://www.g2.com/survey_responses/salesmsg-review-12509445)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445)

**["Salesmsg’s Intuitive Interface Makes Getting Started Effortless"](https://www.g2.com/survey_responses/salesmsg-review-12949481)**

**Rating:** 4.0/5.0 stars

_— Hannah G._

[Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481)

#### What Are G2 Users Discussing About Salesmsg?

- [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for)

### [Cloud Softphone](https://www.g2.com/products/cloud-softphone/reviews)

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries. Cloud Softphone’s white-label bundles make it easy for you to keep up in the hybrid workplace. -Add and remove features when you need them. You only pay for what you use. -Boost productivity and collaboration with a powerful communications tool that does it all. -Make voice & video calls, send texts, share files, and more—all within Cloud Softphone. -Improve security by using the same encryption stack used by the European Parliament. -Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours. -Maintain feature parity with access to 100+ premium features.

**Average Rating:** 4.8/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Cloud Softphone?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cloud Softphone?

- **Seller:** [Acrobits](https://www.g2.com/sellers/acrobits)
- **Year Founded:** 2008
- **HQ Location:** Praha, Praha 1
- **Twitter:** @acrobits  
586 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ab90031017f3933ae8a91bee31f16e96dbd843d98d5702eb2e849a1bf03efd8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facrobits-s-r-o-%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 44% Medium, 38% Small

#### What Are Recent G2 Reviews of Cloud Softphone?

**["Works like a charm"](https://www.g2.com/survey_responses/cloud-softphone-review-9120509)**

**Rating:** 5.0/5.0 stars

_— Christian F._

[Read full review](https://www.g2.com/survey_responses/cloud-softphone-review-9120509)

**["Highly secured company calls"](https://www.g2.com/survey_responses/cloud-softphone-review-9072208)**

**Rating:** 4.5/5.0 stars

_— Fred J._

[Read full review](https://www.g2.com/survey_responses/cloud-softphone-review-9072208)

#### What Are G2 Users Discussing About Cloud Softphone?

- [What is Cloud Softphone used for?](https://www.g2.com/discussions/what-is-cloud-softphone-used-for)

### [net2phone](https://www.g2.com/products/net2phone-g2/reviews)

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms. net2phone solves this with a connected business VoIP and unified communications platform built for teams that can't afford dropped context or slow resolution times. Unite: Unified Communications unifies voice, messaging, video, and chat in a single place. Features include call and video recording with transcription, sentiment analysis on voice calls, automated action-item tracking, and AI-generated follow-up emails — reducing the tool-switching that slows teams down. uContact: Omnichannel Contact Center gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards needed to deliver consistent omnichannel customer experiences at scale. Coach AI: Performance Intelligence analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and targeted coaching recommendations by user or department. AI Agent: Intelligent Task Automation handles inquiries and completes workflows — answering questions, resolving support cases, scheduling, and managing returns — across phone and chat, with support for 30+ languages and seamless handoff to human agents. Every net2phone solution connects to the tools businesses already use, with a built-in drag-and-drop workflow builder that lets teams automate processes across the entire suite without writing code. Rather than just deploying software, net2phone provides expert guidance at every step — from workflow design to system integration to ongoing optimization, that guidance is backed by enterprise-grade security across every solution. All of this ensures unified communications and contact center technology actually deliver measurable retention and growth.

**Average Rating:** 4.4/5.0

**Total Reviews:** 184

#### How Do G2 Users Rate net2phone?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind net2phone?

- **Seller:** [net2phone](https://www.g2.com/sellers/net2phone)
- **Year Founded:** 1996
- **HQ Location:** Newark, NJ
- **Twitter:** @net2phone  
1,900 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=412490181338bc5856e1ccdced2926d51de5d3b2104c5e49dbaa0af9150cc4a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2965%2F&secure%5Burl_type%5D=linkedin_company_website)  
308 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Information Technology and Services, Construction
- **Company Size:** 80% Small, 18% Medium

#### What Do G2 Reviewers Say About net2phone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of net2phone, benefiting from its simple tracking and management features.
- Users praise Net2Phone for their **exceptional customer service** , highlighting prompt responses and eagerness to assist.
- Users commend the **responsive and helpful customer support** of Net2Phone, making their experience notably positive.
- Users highlight the **affordability** of net2phone, noting significant cost savings compared to competitors.
- Users appreciate the **responsive and helpful customer service** of net2phone, enhancing their overall experience and satisfaction.

##### Cons

- Users experience notable **connection issues** due to minimal integration support, affecting call functionality and usability.
- Users report **poor customer service** , receiving minimal support with integrations and lacking transparency in billing processes.
- Users criticize the **poor customer support** from net2phone, noting unresponsiveness and lack of effective assistance during issues.
- Users find the system to lack **intuitiveness** , making certain features harder to access and use effectively.
- Users express frustration with **long wait times** for support and poor handling of equipment setup and billing inquiries.

#### What Are Recent G2 Reviews of net2phone?

**["Superior product, exceptional service"](https://www.g2.com/survey_responses/net2phone-review-10486200)**

**Rating:** 5.0/5.0 stars

_— Heather S._

[Read full review](https://www.g2.com/survey_responses/net2phone-review-10486200)

**["Effortless Call Tracking and Remote Work Made Easy"](https://www.g2.com/survey_responses/net2phone-review-12000748)**

**Rating:** 4.0/5.0 stars

_— Jennifer C._

[Read full review](https://www.g2.com/survey_responses/net2phone-review-12000748)

#### What Are G2 Users Discussing About net2phone?

- [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) - 1 comment
- [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) - 2 comments
- [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) - 4 comments

### [XTIUM Unified Communications as a Service](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews)

XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way.

**Average Rating:** 4.2/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate XTIUM Unified Communications as a Service?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind XTIUM Unified Communications as a Service?

- **Seller:** [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350)
- **Year Founded:** 2007
- **HQ Location:** New York, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76a4312c95f7113d7d81c55d0092710c02659592fc21f7cad65b8359489f71da&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxtium%2F&secure%5Burl_type%5D=linkedin_company_website)  
463 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 64% Medium, 21% Small

#### What Do G2 Reviewers Say About XTIUM Unified Communications as a Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **seamless connectivity** of XTIUM UCAAS, enhancing business communication and collaboration significantly.
- Users value the **reliability** of XTIUM Unified Communications, ensuring seamless implementation and consistent updates for all communication needs.
- Users value the **excellent customer support** of XTIUM UCAAS, ensuring seamless communication and timely updates across systems.
- Users value the **ease of use** of XTIUM, enabling seamless communication and collaboration for their business needs.
- Users appreciate the **easy communication** features of XTIUM, enhancing business connectivity and collaboration effortlessly.

##### Cons

- Users find the **cost of the subscription expensive** and question its value for smaller setups and ROI.
- Users are concerned about the **high cost of software license subscriptions** , affecting their overall satisfaction with the service.
- Users highlight the **limited benefits for small businesses** , making ROI evaluation a challenge during implementation.

#### What Are Recent G2 Reviews of XTIUM Unified Communications as a Service?

**["Not quite perfect, but a great option for your SMB UCaaS needs."](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9566358)**

**Rating:** 4.5/5.0 stars

_— Bryan M._

[Read full review](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9566358)

**["Migration with EvolveIP"](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9978813)**

**Rating:** 4.5/5.0 stars

_— Chris C._

[Read full review](https://www.g2.com/survey_responses/xtium-unified-communications-as-a-service-review-9978813)

#### What Are G2 Users Discussing About XTIUM Unified Communications as a Service?

- [What are the benefits of unified communications?](https://www.g2.com/discussions/unified-communications-by-evolve-ip-what-are-the-benefits-of-unified-communications)
- [What are the features of Microsoft Teams?](https://www.g2.com/discussions/microsoft-teams-direct-routing-what-are-the-features-of-microsoft-teams)
- [Where is Evolve IP located?](https://www.g2.com/discussions/where-is-evolve-ip-located)
- [What is Evolve IP?](https://www.g2.com/discussions/what-is-evolve-ip)
- [What are the benefits of AudioCodes Direct Routing SBCs for Microsoft Teams?](https://www.g2.com/discussions/what-are-the-benefits-of-audiocodes-direct-routing-sbcs-for-microsoft-teams)

### [Loop Communications](https://www.g2.com/products/loop-communications/reviews)

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective.

**Average Rating:** 4.8/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Loop Communications?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Loop Communications?

- **Seller:** [Loop Communications](https://www.g2.com/sellers/loop-communications)
- **Year Founded:** 2009
- **HQ Location:** Charlotte, NC
- **Twitter:** @LoopPhone  
208 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c608c849c4b310914c55a6f8bc3f121db84669462827bc6ff827021c7fe05b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5324946%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager
- **Top Industries:** Insurance, Medical Practice
- **Company Size:** 68% Small, 31% Medium

#### What Are Recent G2 Reviews of Loop Communications?

**["Quick response times"](https://www.g2.com/survey_responses/loop-communications-review-1638403)**

**Rating:** 5.0/5.0 stars

_— Amanda S._

[Read full review](https://www.g2.com/survey_responses/loop-communications-review-1638403)

**["We love LOOP!"](https://www.g2.com/survey_responses/loop-communications-review-4128766)**

**Rating:** 5.0/5.0 stars

_— Joelle F._

[Read full review](https://www.g2.com/survey_responses/loop-communications-review-4128766)

#### What Are G2 Users Discussing About Loop Communications?

- [What is your experience with Loop Communications for VoIP solutions, and what challenges have you faced?](https://www.g2.com/discussions/what-is-your-experience-with-loop-communications-for-voip-solutions-and-what-challenges-have-you-faced)
- [What is Loop Communications used for?](https://www.g2.com/discussions/what-is-loop-communications-used-for)

### [HighLevel](https://www.g2.com/products/highlevel/reviews)

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

**Average Rating:** 4.6/5.0

**Total Reviews:** 634

#### How Do G2 Users Rate HighLevel?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HighLevel?

- **Seller:** [HighLevel](https://www.g2.com/sellers/highlevel)
- **Company Website:** gohighlevel.com
- **Year Founded:** 2018
- **HQ Location:** Dallas, Texas
- **Twitter:** @gohighlevel  
8,862 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,407 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Consulting
- **Company Size:** 64% Small, 3% Medium

#### What Do G2 Reviewers Say About HighLevel?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations.
- Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs.
- Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality.
- Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities.
- Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly.

##### Cons

- Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming.
- Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations.
- Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training.
- Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information.
- Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries.

#### What Are Recent G2 Reviews of HighLevel?

**["Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM"](https://www.g2.com/survey_responses/highlevel-review-13050560)**

**Rating:** 5.0/5.0 stars

_— Marque C._

[Read full review](https://www.g2.com/survey_responses/highlevel-review-13050560)

**["Outstanding C \*\*\*\*\* 5 stars for Mari Aguilar. she needs a raise I will be sending her boss an email"](https://www.g2.com/survey_responses/highlevel-review-12853292)**

**Rating:** 5.0/5.0 stars

_— Joe G._

[Read full review](https://www.g2.com/survey_responses/highlevel-review-12853292)

#### What Are G2 Users Discussing About HighLevel?

- [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote
- [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment
- [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote
- [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment
- [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote

### [Asterisk](https://www.g2.com/products/asterisk/reviews)

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Asterisk?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Asterisk?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
604 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 47% Medium, 36% Small

#### What Do G2 Reviewers Say About Asterisk?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customization** of Asterisk, enhancing telephony infrastructure and operational efficiency through AGI scripts.
- Users praise the **easy integration** of Asterisk, making it a fundamental choice for every PBX setup.
- Users value the **easy integrations** of Asterisk, finding it a solid foundation for their PBX needs.
- Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX system.
- Users value the **time efficiency** of Asterisk, automating processes and optimizing call routing for better productivity.

##### Cons

- Users find Asterisk's **complex processes** daunting, requiring significant technical knowledge for effective administration and setup.
- Users find the **customer service lacking** , with limited support and complexity requiring technical knowledge for effective use.
- Users find the **difficult interface** of Asterisk requires technical knowledge and can complicate administration efforts.
- Users find **difficult settings management** challenging, requiring significant technical knowledge and facing limited support options.
- Users find the **login issues** with Asterisk dialer inconvenient, as it requires multiple logins beyond the CRM.

#### What Are Recent G2 Reviews of Asterisk?

**["Rugged Dialer That Gels Seamlessly with Any CRM"](https://www.g2.com/survey_responses/asterisk-review-12371322)**

**Rating:** 4.5/5.0 stars

_— Sathyanarayanan A._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-12371322)

**["Pilar of Telephony"](https://www.g2.com/survey_responses/asterisk-review-11757768)**

**Rating:** 5.0/5.0 stars

_— Jose S._

[Read full review](https://www.g2.com/survey_responses/asterisk-review-11757768)

#### What Are G2 Users Discussing About Asterisk?

- [What is Asterisk used for?](https://www.g2.com/discussions/what-is-asterisk-used-for)
- [Can Asterisk run on Windows?](https://www.g2.com/discussions/can-asterisk-run-on-windows)
- [What does it mean when you get a call from Asterisk?](https://www.g2.com/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk)
- [How do you make an asterisk?](https://www.g2.com/discussions/how-do-you-make-an-asterisk)
- [What can Asterisk do?](https://www.g2.com/discussions/what-can-asterisk-do)

### [MiVoice Connect](https://www.g2.com/products/mivoice-connect/reviews)

MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify their availability, and connect via phone, instant messaging, video, desktop sharing, or conference calls without the need to open multiple applications or windows. Key Features and Functionality: - Unified Communications Client: Offers a consistent user experience across devices, allowing seamless transitions between desk phones, softphones, and mobile applications without requiring a VPN for remote access. - Advanced Integrations: Supports numerous applications and plug-ins that enhance system utility, such as merging call records with customer data to improve service efficiency, identify sales trends, and optimize staffing. - Comprehensive Contact Center Solutions: Provides multichannel skills-based routing, integrated self-service IVR, real-time dashboards, and outbound campaign management to enhance customer interactions. - Flexible Deployment Options: Designed for cloud, on-site, and hybrid deployments, accommodating various business needs and infrastructures. Primary Value and User Solutions: MiVoice Connect streamlines enterprise communication by consolidating various tools into a single platform, enhancing productivity and collaboration. Its intuitive interface and seamless device integration reduce complexity, while advanced features like multichannel contact center capabilities and robust integrations address diverse business communication needs. Additionally, its reputation for cost efficiency and ease of administration ensures a low total cost of ownership, making it a valuable solution for businesses seeking effective and scalable communication systems.

**Average Rating:** 4.2/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate MiVoice Connect?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MiVoice Connect?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 52% Medium, 48% Small

#### What Do G2 Reviewers Say About MiVoice Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of MiVoice Connect in efficiently managing nuisance calls to enhance communication efficiency.

##### Cons

- Users find the **lack of intuitiveness** in MiVoice Connect challenging, as some features are hard to learn even with guidance.

#### What Are Recent G2 Reviews of MiVoice Connect?

**["Useful integration for desktop control of VOIP phone line."](https://www.g2.com/survey_responses/mivoice-connect-review-9901247)**

**Rating:** 4.0/5.0 stars

_— Verified User in Museums and Institutions_

[Read full review](https://www.g2.com/survey_responses/mivoice-connect-review-9901247)

**["good experiance"](https://www.g2.com/survey_responses/mivoice-connect-review-9102158)**

**Rating:** 5.0/5.0 stars

_— Milan K._

[Read full review](https://www.g2.com/survey_responses/mivoice-connect-review-9102158)

#### What Are G2 Users Discussing About MiVoice Connect?

- [What is MiVoice Connect used for?](https://www.g2.com/discussions/what-is-mivoice-connect-used-for)
- [How do you use a Mitel connect softphone?](https://www.g2.com/discussions/how-do-you-use-a-mitel-connect-softphone)
- [How do I share my screen with Mitel connect?](https://www.g2.com/discussions/mivoice-connect-how-do-i-share-my-screen-with-mitel-connect)
- [What is MiCloud connect?](https://www.g2.com/discussions/mivoice-connect-what-is-micloud-connect)
- [What is Mitel connect?](https://www.g2.com/discussions/what-is-mitel-connect)

### [Phone.com](https://www.g2.com/products/phone-com/reviews)

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

**Average Rating:** 3.5/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Phone.com?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Phone.com?

- **Seller:** [Phone.com](https://www.g2.com/sellers/phone-com)
- **Year Founded:** 2008
- **HQ Location:** New York, US
- **Twitter:** @phonedotcom  
4,712 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95fb803775d1cae289206301de49ee8e5991d3850a350356817976437cc272f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15839%2F&secure%5Burl_type%5D=linkedin_company_website)  
582 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 74% Small, 17% Medium

#### What Do G2 Reviewers Say About Phone.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless setup and excellent customer support** from Phone.com, enhancing their business communication experience.
- Users commend the **exceptional customer service** provided by Phone.com, especially from helpful representatives like Juan.
- Users commend the **excellent customer support** of Phone.com, highlighting prompt and knowledgeable assistance during setup.
- Users find **exceptional customer support** at Phone.com, making transitions smooth and hassle-free for non-tech savvy individuals.
- Users value the **user-friendly interface** of Phone.com, highlighting its ease of use and flexibility for business needs.

##### Cons

- Users experience **call connectivity issues** that hinder business communication and functionality, making the app frustrating to use.
- Users struggle with **call drops** , as the app monopolizes phone functions and fails to support essential features.
- Users find that **Internet dependency** limits Phone.com’s usability, making it challenging for effective business communications.
- Users face **meeting issues** with Phone.com, as app requirements and functionality hinder effective business communication.
- Users find that **meeting management requires app downloads** , making it impractical and disruptive for business communications.

#### What Are Recent G2 Reviews of Phone.com?

**["Exceptional Customer Service—Patient, Expert Guidance from Pablo"](https://www.g2.com/survey_responses/phone-com-review-13100477)**

**Rating:** 5.0/5.0 stars

_— Bianca K._

[Read full review](https://www.g2.com/survey_responses/phone-com-review-13100477)

**["Very easy to get set up. Customer rep was friendly and very helpful and patient."](https://www.g2.com/survey_responses/phone-com-review-11372456)**

**Rating:** 5.0/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/survey_responses/phone-com-review-11372456)

#### What Are G2 Users Discussing About Phone.com?

- [Does phone com have call waiting?](https://www.g2.com/discussions/does-phone-com-have-call-waiting)
- [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) - 1 comment
- [Does phone com have an app?](https://www.g2.com/discussions/does-phone-com-have-an-app)
- [How do you use phone com?](https://www.g2.com/discussions/how-do-you-use-phone-com)

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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities.

### Core Capabilities of Voice over Internet Protocol (VoIP) Software

To qualify for inclusion in the VoIP category, a product must:

- Provide VoIP PBX systems for businesses or offer a VoIP softphone application
- Include features that help manage incoming calls, such as call forwarding, call transferring, and routing
- Enable real-time network monitoring via dashboards
- Offer integration compatibility with communication and CRM platforms

### Common use cases for Voice over Internet Protocol (VoIP) Software

VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm).

### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools

VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings.

### Insights from G2 on Voice over Internet Protocol (VoIP) Software

Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones.

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