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Best User Research Tools - Page 3

Alanna Iwuh
A
Researched and written by Alanna Iwuh

User research software, also known as user experience (UX) testing software, enables organizations to better understand their users. It provides insights by analyzing what users think, feel, say, and do at various touchpoints in the product development lifecycle or customer journey.

These platforms offer a range of UX research methodologies to streamline the research process and uncover how and why users behave, make decisions, and interact with a product. User research tools can offer features to recruit participants for studies, import existing customer lists, or have an internal, already existing panel of users and ideal customers.

User research tools utilize user research methods such as surveys, focus groups, diary studies, interviews, and different usability testing techniques (card sorting, A/B testing, etc.) to provide organizations with actionable qualitative and quantitative data on how users interact and experience their product or website experiences. This data can be used to drive innovation, enhance customer satisfaction, refine messaging, and create user experiences that are intuitive, efficient, and engaging.

These tools are used by UX teams, research teams, developers, product managers, and marketing teams. UX teams and product designers use insights to create intuitive interfaces, while developers ensure technical feasibility and optimize product performance. Marketing teams use user research tools to test and enhance messaging throughout the customer journey to enhance customer satisfaction. Product managers utilize user research tools to guide feature prioritization and align development with user needs. By integrating research throughout the product lifecycle, teams create user-centric solutions that improve customer engagement and retention.

User research software often integrates with or shares features of enterprise feedback management software, to gather and analyze customer insights. Further, these tools can integrate with survey software, consumer video feedback software, and mobile marketing software to engage with users and visitors. The information gathered from user research can be stored in user research repositories software.

To qualify for inclusion in the User Research category, a product must:

Offer qualitative and quantitative research capabilities
Offer two or more UX research methods, such as prototype testing, concept testing, usability testing (for example, A/B testing, card sorting, tree testing, etc.), or user testing (for example, focus groups, surveys, interviews, diary studies, etc.)
Facilitate participant recruitment and feedback collection to gather insights into user behavior, feedback, and decision making
Provide features or integrate with tools that help tag, sort, and share individual interviews and responses for analysis to enable organizations to make the correct optimization decisions
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Best User Research Tools At A Glance

Leader:
UserTesting
UserTesting
Highest Performer:
Lyssna
Lyssna
Easiest to Use:
Discuss
Discuss
Top Trending:
Marvin
Marvin
Best Free Software:
UserTesting
UserTesting
Show LessShow More
Easiest to Use:
Discuss
Discuss
Top Trending:
Marvin
Marvin
Best Free Software:
UserTesting
UserTesting

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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156 Listings in User Research Available
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    G2 Score
Hubble
(33)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, proto

    Users
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hubble Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Customer Support
    15
    Features
    10
    Easy Setup
    7
    User Interface
    7
    Cons
    Missing Features
    3
    Software Bugs
    3
    Slow Performance
    2
    Data Management
    1
    Difficult Setup
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hubble features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.4
    8.4
    In-App
    Average: 8.3
    7.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hubble Technologies Inc
    Year Founded
    2022
    HQ Location
    New York, NY, US
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hubble is a unified user research software for product teams to continuously collect feedback from users. Hubble offers a suite of tools including contextual in-product surveys, usability tests, proto

Users
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 24% Small-Business
Hubble Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Customer Support
15
Features
10
Easy Setup
7
User Interface
7
Cons
Missing Features
3
Software Bugs
3
Slow Performance
2
Data Management
1
Difficult Setup
1
View All Pros and Cons
Hubble features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.4
8.4
In-App
Average: 8.3
7.7
On-Site
Average: 8.0
Seller Details
Seller
Hubble Technologies Inc
Year Founded
2022
HQ Location
New York, NY, US
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Highlight
(29)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-

    Users
    No information available
    Industries
    • Consumer Goods
    • Food & Beverages
    Market Segment
    • 45% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Highlight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    6
    Customer Support
    4
    Features
    3
    Feedback Quality
    3
    Cons
    Expensive
    3
    Limited Templates
    2
    Dashboard Issues
    1
    Difficult Usability
    1
    Insufficient Details
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Highlight features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.0
    Sorting
    Average: 8.4
    9.0
    In-App
    Average: 8.3
    7.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Highlight
    Company Website
    Year Founded
    2020
    HQ Location
    New York, New York
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-

Users
No information available
Industries
  • Consumer Goods
  • Food & Beverages
Market Segment
  • 45% Small-Business
  • 31% Mid-Market
Highlight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
6
Customer Support
4
Features
3
Feedback Quality
3
Cons
Expensive
3
Limited Templates
2
Dashboard Issues
1
Difficult Usability
1
Insufficient Details
1
View All Pros and Cons
Highlight features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.0
Sorting
Average: 8.4
9.0
In-App
Average: 8.3
7.6
On-Site
Average: 8.0
Seller Details
Seller
Highlight
Company Website
Year Founded
2020
HQ Location
New York, New York
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®

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Survicate
(196)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Survicate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    21
    Survey Management
    19
    Easy Integrations
    15
    Helpful
    13
    Cons
    Survey Issues
    14
    Survey Limitations
    11
    Limitations
    10
    Limited Customization
    8
    Missing Features
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Survicate features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.2
    Sorting
    Average: 8.4
    8.7
    In-App
    Average: 8.3
    8.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Survicate
    Company Website
    Year Founded
    2013
    HQ Location
    Warsaw, MA
    Twitter
    @Survicate
    12,933 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Survicate is a powerful yet intuitive customer feedback platform designed for modern, customer-centric teams. With it, you can collect, analyze, and act on customer feedback all in one place. Colle

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 42% Mid-Market
Survicate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
21
Survey Management
19
Easy Integrations
15
Helpful
13
Cons
Survey Issues
14
Survey Limitations
11
Limitations
10
Limited Customization
8
Missing Features
7
View All Pros and Cons
Survicate features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.2
Sorting
Average: 8.4
8.7
In-App
Average: 8.3
8.3
On-Site
Average: 8.0
Seller Details
Seller
Survicate
Company Website
Year Founded
2013
HQ Location
Warsaw, MA
Twitter
@Survicate
12,933 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Great Question
(22)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Great Question is the all-in-one UX research platform loved by teams at Brex, Canva, and more. Great Question makes it easy for anyone on your team—not just researchers—to recruit participants, run in

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Great Question Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    3
    Rewards System
    3
    Analysis Efficiency
    2
    Easy Setup
    2
    Cons
    Limited Opportunities
    1
    Limited Surveys
    1
    Participant Management
    1
    Pricing Issues
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Great Question features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.6
    Sorting
    Average: 8.4
    8.0
    In-App
    Average: 8.3
    7.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Great Question
    Year Founded
    2021
    HQ Location
    Oakland, US
    Twitter
    @greatquestionco
    588 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Great Question is the all-in-one UX research platform loved by teams at Brex, Canva, and more. Great Question makes it easy for anyone on your team—not just researchers—to recruit participants, run in

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 23% Enterprise
Great Question Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
3
Rewards System
3
Analysis Efficiency
2
Easy Setup
2
Cons
Limited Opportunities
1
Limited Surveys
1
Participant Management
1
Pricing Issues
1
Slow Performance
1
View All Pros and Cons
Great Question features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.6
Sorting
Average: 8.4
8.0
In-App
Average: 8.3
7.6
On-Site
Average: 8.0
Seller Details
Seller
Great Question
Year Founded
2021
HQ Location
Oakland, US
Twitter
@greatquestionco
588 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
PureSpectrum
(10)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PureSpectrum is a premier market research technology company. PureSpectrum empowers insights professionals to make faster, more confident decisions through innovative solutions. PureSpectrum's core

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PureSpectrum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Simple
    3
    Easy Setup
    2
    User Interface
    2
    Customer Engagement
    1
    Cons
    Difficult Setup
    1
    Filtering Issues
    1
    Inadequate Filtering
    1
    Limited Opportunities
    1
    Survey Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PureSpectrum features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 9.0
    8.9
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.3
    7.8
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PureSpectrum
    Year Founded
    2015
    HQ Location
    Westlake Village, CA
    Twitter
    @purespectrum_
    356 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PureSpectrum is a premier market research technology company. PureSpectrum empowers insights professionals to make faster, more confident decisions through innovative solutions. PureSpectrum's core

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 30% Enterprise
PureSpectrum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Simple
3
Easy Setup
2
User Interface
2
Customer Engagement
1
Cons
Difficult Setup
1
Filtering Issues
1
Inadequate Filtering
1
Limited Opportunities
1
Survey Issues
1
View All Pros and Cons
PureSpectrum features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 9.0
8.9
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
7.8
On-Site
Average: 8.0
Seller Details
Seller
PureSpectrum
Year Founded
2015
HQ Location
Westlake Village, CA
Twitter
@purespectrum_
356 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
Fibery
(125)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fibery Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Flexibility
    8
    Customizability
    7
    Customization
    7
    Features
    7
    Cons
    Learning Curve
    6
    Complexity
    4
    Difficult Learning
    4
    Learning Difficulty
    4
    Difficult Setup
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fibery features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.0
    10.0
    Sorting
    Average: 8.4
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fibery
    Year Founded
    2017
    HQ Location
    Nikosia
    Twitter
    @fibery_io
    2,185 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 14% Mid-Market
Fibery Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Flexibility
8
Customizability
7
Customization
7
Features
7
Cons
Learning Curve
6
Complexity
4
Difficult Learning
4
Learning Difficulty
4
Difficult Setup
3
View All Pros and Cons
Fibery features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.0
10.0
Sorting
Average: 8.4
0.0
No information available
0.0
No information available
Seller Details
Seller
Fibery
Year Founded
2017
HQ Location
Nikosia
Twitter
@fibery_io
2,185 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
WEVO
(71)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

    Users
    No information available
    Industries
    • Financial Services
    • Higher Education
    Market Segment
    • 46% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WEVO features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.4
    8.1
    In-App
    Average: 8.3
    7.9
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WEVO
    Year Founded
    2017
    HQ Location
    Boston, Massachusetts
    Twitter
    @Wevoconversion
    1,056 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, sc

Users
No information available
Industries
  • Financial Services
  • Higher Education
Market Segment
  • 46% Mid-Market
  • 27% Enterprise
WEVO features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.4
8.1
In-App
Average: 8.3
7.9
On-Site
Average: 8.0
Seller Details
Seller
WEVO
Year Founded
2017
HQ Location
Boston, Massachusetts
Twitter
@Wevoconversion
1,056 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
VWO Insights - Web
(61)4.2 out of 5
View top Consulting Services for VWO Insights - Web
Save to My Lists
Entry Level Price:Starting at $139.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 52% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • VWO Insights - Web Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Features
    2
    AI Integration
    1
    Analytics
    1
    Automation
    1
    Cons
    Limited Features
    2
    Complexity Issues
    1
    Customization Difficulty
    1
    Expensive
    1
    Filtering Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VWO Insights - Web features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    7.2
    Sorting
    Average: 8.4
    7.2
    In-App
    Average: 8.3
    8.3
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VWO by Wingify
    Year Founded
    2010
    HQ Location
    New Delhi
    Twitter
    @wingify
    7,376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    442 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 52% Mid-Market
  • 33% Small-Business
VWO Insights - Web Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Features
2
AI Integration
1
Analytics
1
Automation
1
Cons
Limited Features
2
Complexity Issues
1
Customization Difficulty
1
Expensive
1
Filtering Issues
1
View All Pros and Cons
VWO Insights - Web features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
7.2
Sorting
Average: 8.4
7.2
In-App
Average: 8.3
8.3
On-Site
Average: 8.0
Seller Details
Seller
VWO by Wingify
Year Founded
2010
HQ Location
New Delhi
Twitter
@wingify
7,376 Twitter followers
LinkedIn® Page
www.linkedin.com
442 employees on LinkedIn®
Decode
(51)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive cr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Decode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Insights
    10
    Analytics
    8
    Features
    7
    Integrations
    7
    Cons
    Complexity
    10
    Learning Curve
    5
    Navigation Difficulty
    4
    Not User-Friendly
    4
    Steep Learning Curve
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Decode features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.0
    9.0
    Sorting
    Average: 8.4
    8.8
    In-App
    Average: 8.3
    9.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Entropik Technologies
    Year Founded
    2016
    HQ Location
    Bengaluru, IN
    Twitter
    @entropik_io
    592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Decode is an integrated Human Insights AI Platform that replaces fragmented research stacks with a single, comprehensive solution. By unifying consumer research, user experience testing, predictive cr

Users
No information available
Industries
No information available
Market Segment
  • 45% Enterprise
  • 41% Mid-Market
Decode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Insights
10
Analytics
8
Features
7
Integrations
7
Cons
Complexity
10
Learning Curve
5
Navigation Difficulty
4
Not User-Friendly
4
Steep Learning Curve
4
View All Pros and Cons
Decode features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.0
9.0
Sorting
Average: 8.4
8.8
In-App
Average: 8.3
9.0
On-Site
Average: 8.0
Seller Details
Seller
Entropik Technologies
Year Founded
2016
HQ Location
Bengaluru, IN
Twitter
@entropik_io
592 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Plotline
(39)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plotline is an engagement platform for consumer app companies. Product and marketing teams can configure highly customizable in-app journeys with drag-and-drop nudges, in-app stories, games, reward

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Plotline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Engagement
    9
    Personalization
    8
    Campaign Management
    7
    Customer Engagement
    7
    Cons
    Bug Issues
    4
    Software Bugs
    4
    Dashboard Issues
    3
    Missing Features
    3
    Software Glitches
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plotline features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    7.2
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.3
    8.6
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plotline
    Year Founded
    2022
    HQ Location
    Salt Lake City, Utah
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plotline is an engagement platform for consumer app companies. Product and marketing teams can configure highly customizable in-app journeys with drag-and-drop nudges, in-app stories, games, reward

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 38% Small-Business
Plotline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Engagement
9
Personalization
8
Campaign Management
7
Customer Engagement
7
Cons
Bug Issues
4
Software Bugs
4
Dashboard Issues
3
Missing Features
3
Software Glitches
3
View All Pros and Cons
Plotline features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
7.2
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
8.6
On-Site
Average: 8.0
Seller Details
Seller
Plotline
Year Founded
2022
HQ Location
Salt Lake City, Utah
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Ethnio
(30)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ethnio is a powerful user research CRM designed to streamline and enhance the research operations process for organizations. This comprehensive tool assists users in managing various aspects of user r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 27% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ethnio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Features
    2
    Intuitive
    2
    Simple
    2
    Cons
    Dashboard Issues
    1
    Limited Customization
    1
    Missing Features
    1
    Software Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ethnio features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 9.0
    10.0
    Sorting
    Average: 8.4
    10.0
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ethnio
    Company Website
    Year Founded
    2016
    HQ Location
    Los Angeles, CA
    Twitter
    @ethnio
    1,441 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ethnio is a powerful user research CRM designed to streamline and enhance the research operations process for organizations. This comprehensive tool assists users in managing various aspects of user r

Users
No information available
Industries
No information available
Market Segment
  • 27% Enterprise
  • 23% Mid-Market
Ethnio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Features
2
Intuitive
2
Simple
2
Cons
Dashboard Issues
1
Limited Customization
1
Missing Features
1
Software Bugs
1
View All Pros and Cons
Ethnio features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 9.0
10.0
Sorting
Average: 8.4
10.0
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
Ethnio
Company Website
Year Founded
2016
HQ Location
Los Angeles, CA
Twitter
@ethnio
1,441 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Beta Testing
(57)4.7 out of 5
Save to My Lists
Entry Level Price:Starting at $170.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BetaTesting is a specialized beta testing platform designed to assist companies in connecting with real-world users to launch high-quality, bug-free products that users love. With a community of over

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 93% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Beta Testing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    7
    Helpful
    5
    Features
    3
    Product Improvement
    3
    Cons
    Complexity
    2
    Difficult Setup
    2
    Insufficient Information
    2
    Survey Issues
    2
    UX Improvement
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Beta Testing features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.4
    7.9
    In-App
    Average: 8.3
    2.8
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BetaTesting
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, US
    Twitter
    @betatesting_com
    3,017 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BetaTesting is a specialized beta testing platform designed to assist companies in connecting with real-world users to launch high-quality, bug-free products that users love. With a community of over

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 93% Small-Business
  • 4% Mid-Market
Beta Testing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
7
Helpful
5
Features
3
Product Improvement
3
Cons
Complexity
2
Difficult Setup
2
Insufficient Information
2
Survey Issues
2
UX Improvement
2
View All Pros and Cons
Beta Testing features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.4
7.9
In-App
Average: 8.3
2.8
On-Site
Average: 8.0
Seller Details
Seller
BetaTesting
Company Website
Year Founded
2012
HQ Location
Chicago, US
Twitter
@betatesting_com
3,017 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
YoHe
(27)4.9 out of 5
Save to My Lists
Entry Level Price:Starting at €180.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 52% Enterprise
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YoHe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Intuitive
    5
    Easy Setup
    3
    Simple
    3
    Survey Management
    3
    Cons
    Survey Issues
    2
    Difficult Setup
    1
    Integration Difficulty
    1
    Integration Issues
    1
    Limited Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YoHe features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 9.0
    10.0
    Sorting
    Average: 8.4
    10.0
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YoHe
    HQ Location
    Yerevan, Armenia
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who c

Users
No information available
Industries
No information available
Market Segment
  • 52% Enterprise
  • 19% Mid-Market
YoHe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Intuitive
5
Easy Setup
3
Simple
3
Survey Management
3
Cons
Survey Issues
2
Difficult Setup
1
Integration Difficulty
1
Integration Issues
1
Limited Customization
1
View All Pros and Cons
YoHe features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 9.0
10.0
Sorting
Average: 8.4
10.0
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
YoHe
HQ Location
Yerevan, Armenia
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Gainsight Product Experience
(240)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    9
    Customer Engagement
    7
    Positive Experience
    7
    Features
    6
    Cons
    Learning Curve
    7
    Not Intuitive
    7
    Complexity
    6
    Time-Consuming
    6
    Steep Learning Curve
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gainsight Product Experience features and usability ratings that predict user satisfaction
    7.7
    Ease of Use
    Average: 9.0
    7.7
    Sorting
    Average: 8.4
    8.5
    In-App
    Average: 8.3
    7.7
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,225 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
9
Customer Engagement
7
Positive Experience
7
Features
6
Cons
Learning Curve
7
Not Intuitive
7
Complexity
6
Time-Consuming
6
Steep Learning Curve
5
View All Pros and Cons
Gainsight Product Experience features and usability ratings that predict user satisfaction
7.7
Ease of Use
Average: 9.0
7.7
Sorting
Average: 8.4
8.5
In-App
Average: 8.3
7.7
On-Site
Average: 8.0
Seller Details
Seller
Gainsight Inc.
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,225 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
Lightster
(19)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Ligh

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 79% Small-Business
    • 16% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lightster features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.3
    Sorting
    Average: 8.4
    8.9
    In-App
    Average: 8.3
    10.0
    On-Site
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lightster
    Year Founded
    2021
    HQ Location
    Toronto
    Twitter
    @Lightsterco
    36 Twitter followers
    LinkedIn® Page
    ca.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Ligh

Users
No information available
Industries
No information available
Market Segment
  • 79% Small-Business
  • 16% Enterprise
Lightster features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.3
Sorting
Average: 8.4
8.9
In-App
Average: 8.3
10.0
On-Site
Average: 8.0
Seller Details
Seller
Lightster
Year Founded
2021
HQ Location
Toronto
Twitter
@Lightsterco
36 Twitter followers
LinkedIn® Page
ca.linkedin.com
5 employees on LinkedIn®
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