The Top 20 Easiest To Use User Research Tools

See the top User Research Tools products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

45%

Mid Market

28%

Enterprise

28%

PickFu

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 8.9

9.4

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

Respondent

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

64%

Mid Market

21%

Enterprise

15%

Askable

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

29%

Mid Market

38%

Enterprise

32%

Prolific

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

38%

Mid Market

21%

Enterprise

41%

Lyssna

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

8.4

Customer Segment Breakdown

Small Business

38%

Mid Market

37%

Enterprise

25%

Userback

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

Dscout

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.4

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 8.9

8.6

Customer Segment Breakdown

Small Business

16%

Mid Market

23%

Enterprise

61%

User Interviews

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 8.9

8.3

Customer Segment Breakdown

Small Business

57%

Mid Market

23%

Enterprise

20%

#10

Wynter

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

45%

Mid Market

52%

Enterprise

#11

UserTesting

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.6

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

8.5

Customer Segment Breakdown

Small Business

21%

Mid Market

38%

Enterprise

41%

#12

UXArmy

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

9.5

Customer Segment Breakdown

Small Business

65%

Mid Market

21%

Enterprise

15%

#13

Rally UXR

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

Mid Market

43%

Enterprise

51%

#14

Indeemo

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

46%

Mid Market

26%

Enterprise

28%

#15

HeyMarvin

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

30%

Mid Market

52%

Enterprise

18%

#16

Plotline

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 8.9

8.6

Customer Segment Breakdown

Small Business

38%

Mid Market

59%

Enterprise

#17

Dovetail

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 8.9

8.5

Customer Segment Breakdown

Small Business

27%

Mid Market

46%

Enterprise

27%

#18

Condens

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.3

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 8.9

9.0

Customer Segment Breakdown

Small Business

49%

Mid Market

30%

Enterprise

21%

#19

Userfeel

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 8.9

9.7

Customer Segment Breakdown

Small Business

64%

Mid Market

29%

Enterprise

#20

Sprig

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

17%

Mid Market

50%

Enterprise

33%