Overall Satisfaction Score
99
The Top 20 User Research Tools
Check out this list of the top User Research Tools products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 User Research Tools
Top Industries of Reviewers:
Computer Software
39%
Financial Services
30%
Information Technology and Services
25%
Retail
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.9
Meets Requirements
Average: 9.0
8.6
Ease of Doing Business With
Average: 9.4
9.6
Ease of Setup
Average: 9.3
8.6
Quality of Support
Average: 9.4
8.6
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
96
Top Industries of Reviewers:
Computer Software
30%
Information Technology and Services
28%
Market Research
28%
Research
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.7
Meets Requirements
Average: 9.0
8.6
Ease of Doing Business With
Average: 9.4
9.1
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
93
Top Industries of Reviewers:
Information Technology and Services
31%
Computer Software
24%
Marketing and Advertising
23%
Design
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
8.4
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
93
Top Industries of Reviewers:
Marketing and Advertising
38%
Computer Software
28%
Information Technology and Services
19%
Design
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.5
Meets Requirements
Average: 9.0
9.2
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
91
Top Industries of Reviewers:
Market Research
74%
Consumer Goods
12%
Marketing and Advertising
8%
Food & Beverages
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.0
9.3
Ease of Doing Business With
Average: 9.4
9.5
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
91
Top Industries of Reviewers:
Computer Software
43%
Information Technology and Services
23%
Hospital & Health Care
20%
Marketing and Advertising
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.0
9.1
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
88
Top Industries of Reviewers:
Design
38%
Insurance
25%
Information Technology and Services
19%
Financial Services
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
8.9
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.4
9.3
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
83
Top Industries of Reviewers:
Marketing and Advertising
50%
Computer Networking
17%
Computer Software
17%
Consumer Goods
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
10.0
Meets Requirements
Average: 9.0
10.0
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Marketing and Advertising
61%
Computer Software
17%
Financial Services
14%
Business Supplies and Equipment
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.4
8.9
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
8.5
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
79
Top Industries of Reviewers:
Design
33%
Higher Education
29%
Information Technology and Services
21%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
8.6
Ease of Doing Business With
Average: 9.4
8.6
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.3
8.6
Overall Satisfaction Score
79
Top Industries of Reviewers:
Market Research
72%
Research
15%
Consumer Goods
6%
Higher Education
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
9.3
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
77
Top Industries of Reviewers:
Retail
35%
Health, Wellness and Fitness
24%
Consumer Goods
24%
Publishing
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.7
Meets Requirements
Average: 9.0
9.5
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.8
Overall Satisfaction Score
76
Top Industries of Reviewers:
Information Technology and Services
30%
Financial Services
26%
Research
25%
Market Research
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.6
Meets Requirements
Average: 9.0
8.9
Ease of Doing Business With
Average: 9.4
9.4
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
8.9
Overall Satisfaction Score
74
Top Industries of Reviewers:
Computer Software
33%
Higher Education
31%
Design
18%
Information Technology and Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.0
8.9
Ease of Doing Business With
Average: 9.4
9.8
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
41%
Food & Beverages
34%
Consumer Goods
19%
Financial Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
73
Top Industries of Reviewers:
Computer Software
40%
Information Technology and Services
29%
Financial Services
15%
Consulting
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.5
Meets Requirements
Average: 9.0
9.2
Ease of Doing Business With
Average: 9.4
9.9
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
70
Top Industries of Reviewers:
Computer Software
33%
Marketing and Advertising
24%
Information Technology and Services
21%
Retail
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.7
Meets Requirements
Average: 9.0
9.7
Ease of Doing Business With
Average: 9.4
9.3
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
69
Top Industries of Reviewers:
Financial Services
29%
Computer Software
28%
Information Technology and Services
25%
Retail
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.4
Meets Requirements
Average: 9.0
8.4
Ease of Doing Business With
Average: 9.4
8.4
Ease of Setup
Average: 9.3
8.5
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
8.8
Overall Satisfaction Score
69
Top Industries of Reviewers:
Computer Software
46%
Information Technology and Services
30%
Research
14%
Retail
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.0
9.0
Ease of Doing Business With
Average: 9.4
10.0
Ease of Setup
Average: 9.3
9.4
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
65
Top Industries of Reviewers:
Computer Software
32%
Information Technology and Services
28%
Market Research
24%
Marketing and Advertising
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.5
Meets Requirements
Average: 9.0
9.1
Ease of Doing Business With
Average: 9.4
8.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
8.7
Ease of Admin
Average: 9.3
8.8