# The Top 20 User Research Tools

Check out this list of the top User Research Tools products based on user satisfaction. A product's satisfaction score is calculated by a [proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies) that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+User+Research+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+User+Research+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+User+Research+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+User+Research+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

Filters

The next elements are filters and will change the displayed results once they are selected.
All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeAsiaNorth AmericaLatin AmericaANZ

The Top 20 User Research Tools

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+User+Research+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+User+Research+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+User+Research+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+User+Research+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fuser-research%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeAsiaNorth AmericaLatin AmericaANZ

[Collapse AllExpand All](#)

G2 Satisfaction Score
Information

Compare

[Expand/Collapse User Interviews](#)

#1

[![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg)](/products/user-interviews/reviews)

[User Interviews](/products/user-interviews/reviews "User Interviews")

98

[Expand/Collapse User Interviews](#)

Overall Satisfaction Score

98

Top Industries of Reviewers:

Computer Software

30%

Information Technology and Services

28%

Market Research

28%

Research

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.3

8.8

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.3

9.2

[Expand/Collapse Sprig](#)

#2

[![Sprig](https://images.g2crowd.com/uploads/product/hd_favicon/ac766833e8a9784570492e19e9472474/sprig.svg)](/products/sprig/reviews)

[Sprig](/products/sprig/reviews "Sprig")

98

[Expand/Collapse Sprig](#)

Overall Satisfaction Score

98

Top Industries of Reviewers:

Computer Software

41%

Financial Services

28%

Information Technology and Services

25%

Retail

6%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.3

8.6

Quality of Support

Average: 9.4

8.6

Ease of Admin

Average: 9.3

9.2

[Expand/Collapse Lyssna](#)

#3

[![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg)](/products/lyssna/reviews)

[Lyssna](/products/lyssna/reviews "Lyssna")

94

[Expand/Collapse Lyssna](#)

Overall Satisfaction Score

94

Top Industries of Reviewers:

Information Technology and Services

31%

Computer Software

24%

Marketing and Advertising

23%

Design

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

8.5

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 9.3

8.9

[Expand/Collapse Discuss](#)

#4

[![Discuss](https://images.g2crowd.com/uploads/product/hd_favicon/d166fd767c1b3eb440be577fe4402022/discuss.svg)](/products/discuss/reviews)

[Discuss](/products/discuss/reviews "Discuss")

91

[Expand/Collapse Discuss](#)

Overall Satisfaction Score

91

Top Industries of Reviewers:

Market Research

73%

Consumer Goods

12%

Marketing and Advertising

8%

Food & Beverages

6%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.3

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Userback](#)

#5

[![Userback](https://images.g2crowd.com/uploads/product/hd_favicon/fdc7e761d37dc77b3fdca6d7ce19265f/userback.svg)](/products/userback/reviews)

[Userback](/products/userback/reviews "Userback")

91

[Expand/Collapse Userback](#)

Overall Satisfaction Score

91

Top Industries of Reviewers:

Marketing and Advertising

38%

Computer Software

28%

Information Technology and Services

19%

Design

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

9.1

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Hubble](#)

#6

[![Hubble](https://images.g2crowd.com/uploads/product/hd_favicon/c2e452a290880a6d14c022b9c3d9842d/hubbleux.svg)](/products/hubbleux/reviews)

[Hubble](/products/hubbleux/reviews "Hubble")

86

[Expand/Collapse Hubble](#)

Overall Satisfaction Score

86

Top Industries of Reviewers:

Computer Software

46%

Information Technology and Services

21%

Hospital & Health Care

21%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.4

9.8

Ease of Admin

Average: 9.3

9.7

[Expand/Collapse CleverX](#)

#7

[![CleverX](https://images.g2crowd.com/uploads/product/hd_favicon/052659e8b90d5ebd3ef397b5ee6c3168/cleverx.svg)](/products/cleverx/reviews)

[CleverX](/products/cleverx/reviews "CleverX")

85

[Expand/Collapse CleverX](#)

Overall Satisfaction Score

85

Top Industries of Reviewers:

Marketing and Advertising

61%

Computer Software

17%

Financial Services

14%

Business Supplies and Equipment

8%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.4

8.4

Ease of Admin

Average: 9.3

8.9

[Expand/Collapse Askable](#)

#8

[![Askable](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_178d8565143c15a5cee720a16044d35f/askable.png)](/products/askable/reviews)

[Askable](/products/askable/reviews "Askable")

83

[Expand/Collapse Askable](#)

Overall Satisfaction Score

83

Top Industries of Reviewers:

Design

33%

Insurance

27%

Financial Services

20%

Consulting

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 9.4

9.4

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

9.7

[Expand/Collapse PickFu](#)

#9

[![PickFu](https://images.g2crowd.com/uploads/product/hd_favicon/626a645650682e9548d7b836ecaf801f/pickfu.svg)](/products/pickfu/reviews)

[PickFu](/products/pickfu/reviews "PickFu")

77

[Expand/Collapse PickFu](#)

Overall Satisfaction Score

77

Top Industries of Reviewers:

Retail

36%

Health, Wellness and Fitness

25%

Consumer Goods

25%

Publishing

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

9.5

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

9.8

[Expand/Collapse Dscout](#)

#10

[![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg)](/products/dscout/reviews)

[Dscout](/products/dscout/reviews "Dscout")

77

[Expand/Collapse Dscout](#)

Overall Satisfaction Score

77

Top Industries of Reviewers:

Information Technology and Services

30%

Financial Services

26%

Research

25%

Market Research

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

8.9

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 9.3

8.8

[Expand/Collapse HeyMarvin](#)

#11

[![HeyMarvin](https://images.g2crowd.com/uploads/product/hd_favicon/58a053be3109250f64a7c6691697236d/heymarvin.svg)](/products/heymarvin/reviews)

[HeyMarvin](/products/heymarvin/reviews "HeyMarvin")

76

[Expand/Collapse HeyMarvin](#)

Overall Satisfaction Score

76

Top Industries of Reviewers:

Computer Software

40%

Information Technology and Services

29%

Financial Services

15%

Consulting

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.4

9.6

Ease of Admin

Average: 9.3

9.7

[Expand/Collapse UserTesting](#)

#12

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg)](/products/usertesting/reviews)

[UserTesting](/products/usertesting/reviews "UserTesting")

75

[Expand/Collapse UserTesting](#)

Overall Satisfaction Score

75

Top Industries of Reviewers:

Financial Services

29%

Computer Software

28%

Information Technology and Services

25%

Retail

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.0

8.6

Ease of Doing Business With

Average: 9.4

8.6

Ease of Setup

Average: 9.3

8.7

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 9.3

8.7

[Expand/Collapse Indeemo](#)

#13

[![Indeemo](https://images.g2crowd.com/uploads/product/hd_favicon/4754e22d5246e70a9d5d7c14d9ef0bce/indeemo.svg)](/products/indeemo/reviews)

[Indeemo](/products/indeemo/reviews "Indeemo")

73

[Expand/Collapse Indeemo](#)

Overall Satisfaction Score

73

Top Industries of Reviewers:

Market Research

69%

Research

17%

Consumer Goods

7%

Higher Education

7%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

9.4

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.7

[Expand/Collapse Respondent](#)

#14

[![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg)](/products/respondent/reviews)

[Respondent](/products/respondent/reviews "Respondent")

73

[Expand/Collapse Respondent](#)

Overall Satisfaction Score

73

Top Industries of Reviewers:

Computer Software

32%

Information Technology and Services

30%

Market Research

23%

Marketing and Advertising

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.2

Ease of Doing Business With

Average: 9.4

8.6

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 9.3

9.0

[Expand/Collapse Userfeel](#)

#15

[![Userfeel](https://images.g2crowd.com/uploads/product/hd_favicon/d3112c2cca4a6fc13fba250b26b9a68d/userfeel.svg)](/products/userfeel/reviews)

[Userfeel](/products/userfeel/reviews "Userfeel")

72

[Expand/Collapse Userfeel](#)

Overall Satisfaction Score

72

Top Industries of Reviewers:

Computer Software

33%

Marketing and Advertising

24%

Information Technology and Services

21%

Retail

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.0

9.7

Ease of Doing Business With

Average: 9.4

9.3

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.3

[Expand/Collapse Optimal](#)

#16

[![Optimal](https://images.g2crowd.com/uploads/product/hd_favicon/d556f981e1c2ba37c69d9e6287e7eebc/optimal-optimal.svg)](/products/optimal-optimal/reviews)

[Optimal](/products/optimal-optimal/reviews "Optimal")

71

[Expand/Collapse Optimal](#)

Overall Satisfaction Score

71

Top Industries of Reviewers:

Design

36%

Higher Education

27%

Computer Software

18%

Information Technology and Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

8.7

Ease of Doing Business With

Average: 9.4

8.7

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.4

8.6

Ease of Admin

Average: 9.3

8.5

[Expand/Collapse Condens](#)

#17

[![Condens](https://images.g2crowd.com/uploads/product/hd_favicon/2d5fdf5a745ddcdbab9bf0e47d6d2b54/condens.svg)](/products/condens/reviews)

[Condens](/products/condens/reviews "Condens")

70

[Expand/Collapse Condens](#)

Overall Satisfaction Score

70

Top Industries of Reviewers:

Computer Software

35%

Higher Education

32%

Design

19%

Information Technology and Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.4

9.7

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

9.4

[Expand/Collapse Rally UXR](#)

#18

[![Rally UXR](https://images.g2crowd.com/uploads/product/hd_favicon/5ed4f7263f9b384f3babb344bc7f9172/rally-uxr%282%29.svg)](/products/rally-uxr/reviews)

[Rally UXR](/products/rally-uxr/reviews "Rally UXR")

69

[Expand/Collapse Rally UXR](#)

Overall Satisfaction Score

69

Top Industries of Reviewers:

Computer Software

46%

Information Technology and Services

30%

Research

14%

Retail

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

9.0

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.6

[Expand/Collapse Ideally](#)

#19

[![Ideally](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dffaccf1441488078cc70897a9a6e228/ideally.png)](/products/ideally/reviews)

[Ideally](/products/ideally/reviews "Ideally")

65

[Expand/Collapse Ideally](#)

Overall Satisfaction Score

65

Top Industries of Reviewers:

Food & Beverages

38%

Marketing and Advertising

35%

Consumer Goods

19%

Retail

8%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

8.8

Ease of Doing Business With

Average: 9.4

10.0

Ease of Setup

Average: 9.3

9.6

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 9.3

9.7

[Expand/Collapse UXArmy](#)

#20

[![UXArmy](https://images.g2crowd.com/uploads/product/hd_favicon/7d5042fb883f5e58fe04b055d42c21c6/uxarmy.svg)](/products/uxarmy/reviews)

[UXArmy](/products/uxarmy/reviews "UXArmy")

65

[Expand/Collapse UXArmy](#)

Overall Satisfaction Score

65

Top Industries of Reviewers:

Information Technology and Services

39%

Computer Software

23%

Education Management

19%

Design

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.6

Ease of Doing Business With

Average: 9.4

9.9

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 9.3

9.6