Ethnio serves as our central platform for managing participant recruitment, screeners, scheduling, incentives, and our large internal research panel. We rely on it extensively to organize participants through tags and attributes, manage outreach, and support ongoing 1:1 research across multiple teams. The Pool is particularly valuable because it enables us to build and maintain detailed participant segments, track engagement over time, and leverage our existing panel instead of sourcing participants from scratch for every study. Features such as quotas, bulk actions, scheduling, incentive management, and the enhanced Study Editor have significantly improved the efficiency and scalability of our research operations. Beyond the platform itself, the Ethnio team has been an exceptional partner. They are highly responsive to feedback, collaborate closely with us on workflow improvements, and consistently invest in new functionality that helps us better support our researchers and participants.

It is easy to use and I get immediate and accurate response

Has had the most significant impact on: - recruitment timelines - re-embursement process - team members being able to independently run studies