Forsta
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
Average Rating: 4.2/5.0
Total Reviews: 297
How Do G2 Users Rate Forsta?
- Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
- Permissions: 8.5/10 (Category avg: 8.6/10)
- Customizable Questions: 9.0/10 (Category avg: 8.9/10)
- Data Exporting: 9.1/10 (Category avg: 8.7/10)
Who Is the Company Behind Forsta?
- Seller: Forsta
- Year Founded: 1990
- HQ Location: London, United Kingdom
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Twitter: @Forstaglobal
840 Twitter followers -
LinkedIn® Page: www.linkedin.com
366 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Project Manager, Manager
- Top Industries: Market Research, Management Consulting
- Company Size: 43% Medium, 29% Large
What Do G2 Reviewers Say About Forsta?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Forsta, finding survey creation and data extraction straightforward and efficient.
- Users praise Forsta's data integration and reporting capabilities, making survey creation and data extraction seamless and efficient.
- Users appreciate the customization options in Forsta, enhancing their market research experience and data integration.
- Users value the powerful data analysis tools in Forsta, enhancing their market research and customer experience efforts.
- Users value the efficiency improvements provided by Forsta's comprehensive tools and attentive support for their research needs.
Cons
- Users find the limited design options of Forsta hinder their ability to personalize surveys effectively.
- Users find Forsta to be expensive, with high licensing costs that discourage smaller teams from utilizing its features.
- Users find Forsta costly and difficult to customize, facing challenges with pricing and survey scripting.
- Users find limited customization options frustrating, hindering personalization and complicating the setup process.
- Users find the limited features of Forsta restrictive, complicating their ability to customize and personalize projects effectively.
What Are Recent G2 Reviews of Forsta?
"Powerful Survey Tool with Room for Enhancement"
Rating: 4.0/5.0 stars
— Michael H.
"Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas"
Rating: 4.0/5.0 stars
— Chandra L.
What Are G2 Users Discussing About Forsta?
- What is Forsta used for?
- Are confirmit surveys legit? - 1 comment

